Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Emily Swaney on OhioHealth's Lean Management System
How does a Lean team of 11 people support a management system for 35,000 associates? Emily Swaney, Vice President of Operational Excellence at OhioHealth, explains that the team spends its time developing about 1,500 leaders as problem-solving coaches instead of leading projects.
Emily is a Lean Six Sigma Black Belt and a graduate of Ohio State's MBOE program. She describes why her team facilitates short kaizen events and then hands the follow-up to process owners. She talks about coaching executives who were still learning not to be heroes, and about "second coaches," including managers who…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.