Latest / Earn Your Leisure / How Carolyn Aronson Built a $500M Haircare Empire, and Changed The Game with It’s A 10 Haircare
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- 0:00Speaker 1: An illegal alien from Guatemala charged with raping a child
- 0:03Speaker 1: in Massachusetts. An MS thirteen gang member from Al Salvador
- 0:07Speaker 1: accused of murdering a Texas man of Venezuelan charged with
- 0:11Speaker 1: filming and selling child pornography in Michigan. These are just
- 0:15Speaker 1: some of the heinous migrant criminals caught because of President
- 0:19Speaker 1: Donald J.
- 0:20Speaker 2: Trump's leadership.
- 0:21Speaker 1: I'm Christy nom the United States Secretary of Homeland Security.
- 0:25Speaker 1: Under President Trump, attempted illegal border crossings are at the
- 0:29Speaker 1: lowest levels ever recorded, and over one hundred thousand illegal
- 0:33Speaker 1: aliens have been arrested. If you are here illegally, your
- 0:37Speaker 1: next you will be fined nearly one thousand dollars a day, imprisoned,
- 0:41Speaker 1: and deported.
- 0:42Speaker 2: You will never return.
- 0:44Speaker 1: But if you register using our CBP home app and
- 0:47Speaker 1: leave now, you could be allowed to return legally. Do
- 0:50Speaker 1: what's right.
- 0:51Speaker 2: Leave now.
- 0:53Speaker 1: Under President Trump, America's laws, border and families will be protected.
- 0:57Speaker 3: Sponsored by the United States Department of Homeland Security.
- 1:00Speaker 4: All right, welcome back, guys. Yeah, yeah, yes, we have
- 1:03Speaker 4: a great conversation ahead of us today. We have Carolyn Arison,
- 1:08Speaker 4: CEO and founder of It's a ten Enterprises, So beauty hairline.
- 1:16Speaker 4: You might be familiar with our guy Fat Joe and
- 1:20Speaker 4: recently Nori cal It and Dan Else. Yeah, Kelsey for short,
- 1:25Speaker 4: that's a big one. Then what was the model? Tyson?
- 1:28Speaker 4: Tyson Beckford. But years and years in the beauty industry
- 1:33Speaker 4: has built a beauty empire. And I don't know if
- 1:35Speaker 4: this is correct or not, but I read with it
- 1:37Speaker 4: said five hundred million dollars in annual sales and operations
- 1:40Speaker 4: in over one hundred and seven countries.
- 1:42Speaker 2: We're up to one hundred and twenty five countries, and yeah,
- 1:46Speaker 2: I would say the sales are you know, at least
- 1:48Speaker 2: that much. At least we are privately owned companies, so
- 1:53Speaker 2: we don't report to anyone, but those are retail retail
- 1:57Speaker 2: numbers is booming.
- 1:58Speaker 4: Yeah, yes, can you gradually you name you were named
- 2:01Speaker 4: Forbes fifty fifty over fifty, that's right.
- 2:03Speaker 2: Yeah, that was a complete honor.
- 2:05Speaker 4: Congratuats rewinded ten which aka Rwanda time. Yeah we know
- 2:11Speaker 4: it's been coined by cal It, Faed Joe and now
- 2:16Speaker 4: Norris involved with it. Kelsey, Travis, Kelcey and Tyson Beckford. Yeah,
- 2:21Speaker 4: so that's like the just for men kind of thing.
- 2:26Speaker 4: But right is a dive for your beer.
- 2:30Speaker 2: Is it is hair and dye beard that's in a box.
- 2:34Speaker 2: But it's very different than just for men. We've raised
- 2:37Speaker 2: the bar within that category and really have brought a quality,
- 2:42Speaker 2: professional Italian color to the masses. So you know, it's
- 2:47Speaker 2: just it's the same concept but a little better high quality.
- 2:51Speaker 5: Yes, of course, of course.
- 2:53Speaker 4: And it's all open to us. I saw it in CVS.
- 2:56Speaker 4: That's right, it's all.
- 2:57Speaker 2: Over all of these beauty I'm going in Target, about
- 3:01Speaker 2: to launch in Target.
- 3:02Speaker 4: So yeah, picking up a lot of steams, a lot of.
- 3:04Speaker 5: Things about beards. You know, we know a thing it
- 3:07Speaker 5: two about.
- 3:08Speaker 2: Them, just a little bit.
- 3:09Speaker 4: Yeah. So first and fore, well, thank you for joining us.
- 3:12Speaker 2: Appreciate it, our pleasure, my pleasure, Thank you for having
- 3:14Speaker 2: me absolutely so.
- 3:15Speaker 4: Yeah. So you've built this empire and one hundred and
- 3:19Speaker 4: twenty smidd countries and over five hundred million dollars annual sales.
- 3:24Speaker 4: But where does it start? Like, what's the origin story?
- 3:28Speaker 4: Have you become an entrepreneur? Start in this country. I'm
- 3:30Speaker 4: starting this company and in.
- 3:31Speaker 2: This country because we're blessed to be able to do that, right,
- 3:34Speaker 2: it's super important that we know we have those freedoms.
- 3:37Speaker 2: So I really started as a hairdresser. I've been in
- 3:40Speaker 2: the beauty industry for forty two years, and those annual
- 3:44Speaker 2: sales are just It's a ten haircare sales. So I
- 3:48Speaker 2: started It's a Ten Haircare eighteen years ago after I
- 3:52Speaker 2: stood behind the chair for twenty years, and so really
- 3:54Speaker 2: kind of migrated into manufacturing after being a hairdresser and
- 3:58Speaker 2: a salon owner. My first company that completely failed, lost
- 4:03Speaker 2: everything and took our last few dollars eighty thousand dollars,
- 4:08Speaker 2: me and my partner forty thousand each, and started It's
- 4:11Speaker 2: a Ten Haircare with just one bottle because that's all
- 4:13Speaker 2: we could afford. And we started with the miracle leaving product,
- 4:17Speaker 2: which now sells over eleven million bottles a year just
- 4:20Speaker 2: in the United States. So that particular company really exploded,
- 4:27Speaker 2: and in twenty seventeen, I bought my partner out, so
- 4:30Speaker 2: I'm the only Latina owned professional haircare brand of my
- 4:34Speaker 2: size in the world. And really it's just my years
- 4:38Speaker 2: of passion for the beauty industry and really looking to
- 4:42Speaker 2: raise the bar in many categories. I saw you introduce
- 4:45Speaker 2: me as It's a ten enterprises, and that's really what's
- 4:48Speaker 2: evolved out of all my years of experience is many
- 4:51Speaker 2: beauty brands, rewind At ten being one of them, and
- 4:54Speaker 2: super excited about that one, and so we're working on
- 4:58Speaker 2: Rewind her ten. So going to just keep going and
- 5:01Speaker 2: really bringing you know, great things to the consumer and
- 5:04Speaker 2: to the professional hairdresser.
- 5:06Speaker 6: So this is I mean, it's an incredible story. Right,
- 5:09Speaker 6: you start as a product, and I want to talk
- 5:12Speaker 6: about the product. The first one right to leave it
- 5:13Speaker 6: the magical leave in because as you're creating that product,
- 5:18Speaker 6: one of the toughest things to do in haircare, especially
- 5:21Speaker 6: in beauty, is to market that to the masses.
- 5:23Speaker 5: So how did you make this product? How did you
- 5:27Speaker 5: know it was the product? And how did you get
- 5:29Speaker 5: it into the right people's hands so that people can
- 5:31Speaker 5: know about it?
- 5:32Speaker 2: So, you know, I think my frustration behind the chair
- 5:36Speaker 2: really looking to create something that will see simple, easy
- 5:39Speaker 2: to use, multifunctional, not only could the hairdresser understand it,
- 5:43Speaker 2: but the consumer could understand it was really what I
- 5:45Speaker 2: sought out to do and in that process obviously getting
- 5:50Speaker 2: it into hairdresser's hands. So we started off within the
- 5:53Speaker 2: professional sector. Cosmo prof which is owned by Sally Beauty Holdings.
- 5:57Speaker 2: It's professional distribution center only so to hair salons. So
- 6:01Speaker 2: we started off with them with the one bottle only
- 6:04Speaker 2: in California. God God bless California right now with what
- 6:08Speaker 2: they're going through. I'm super supportive of them. We just
- 6:11Speaker 2: donated a half million dollars in products because that's where
- 6:13Speaker 2: we started, and we got it into hairdresser's hands, gave
- 6:16Speaker 2: out free samples, and it just went like wildfire across
- 6:19Speaker 2: the United States. So it was really about it says
- 6:22Speaker 2: ten things on the back. The names are simple, the
- 6:25Speaker 2: colors pop, they're very Latina brighten, you know, bubbly colors.
- 6:29Speaker 2: And it was really just bringing something to the industry
- 6:33Speaker 2: that I really felt it needed and really getting it
- 6:36Speaker 2: into hairdresser's hands because that's how brands are built, through
- 6:40Speaker 2: passion and through that organic really brands that last forever,
- 6:44Speaker 2: Like i mean, we're eighteen years into this now, so
- 6:48Speaker 2: ones that really have legs. I'm a strong believer in
- 6:51Speaker 2: starting slow and steady helped that mountain and so that's,
- 6:55Speaker 2: you know, that's how we started another name.
- 6:57Speaker 6: It's a tens when we think ten ten out ten.
- 7:00Speaker 6: Perfection of course is that where the origins we don't
- 7:03Speaker 6: put this product out.
- 7:04Speaker 5: It's perfection.
- 7:05Speaker 2: And not only that, I actually work with chemics to
- 7:08Speaker 2: develop the formulas excuse me. And it was that process
- 7:12Speaker 2: when I would say to them, Hey, you know what,
- 7:14Speaker 2: this is only a six, send it back, do this?
- 7:17Speaker 2: Do that add more slip? I wanted to do this
- 7:20Speaker 2: and I kind of created these hybrid products that really
- 7:23Speaker 2: became very, very loved throughout society. So that's really where
- 7:29Speaker 2: it came from. Striving for that ten always, but sometimes
- 7:33Speaker 2: it's a process and realizing that you know what, you
- 7:36Speaker 2: have to work towards that little by little.
- 7:39Speaker 4: So when you started, did you have a relationship with
- 7:42Speaker 4: the chemist, with the manufacturers, with the wholesales, or is
- 7:46Speaker 4: from your expertise in the beauty industry already or you
- 7:49Speaker 4: just kind of went and figured it out on your own.
- 7:52Speaker 2: Yeah, we figured it out little by little. We made
- 7:54Speaker 2: some connections. California is a big hub for a lot
- 7:58Speaker 2: of the manufacturing as well, and the beauty industry. A
- 8:00Speaker 2: lot of it starts there. But we had made some
- 8:03Speaker 2: connections through some other brands and people, the chemists behind them,
- 8:07Speaker 2: so we just started working with them, and you know,
- 8:11Speaker 2: I got in deep and got my hands dirty and
- 8:13Speaker 2: really worked heavy with the chemists to really create unique products.
- 8:17Speaker 4: How'd you market it?
- 8:18Speaker 2: You know, as I mentioned, a big part of it
- 8:21Speaker 2: obviously was pop of color, unique concept. It's a ten
- 8:26Speaker 2: does ten things, multifunctional, kind of very eye catching from
- 8:30Speaker 2: the beginning. But really the marketing in the beginning was
- 8:33Speaker 2: mass sampling, and that was unusual for then. You know,
- 8:37Speaker 2: they had done it years ago, but they'd gotten away
- 8:39Speaker 2: from it. So we were literally giving off full sized
- 8:42Speaker 2: bottles left and right, millions some are probably one of
- 8:45Speaker 2: the largest sampling campaigns in the history of the beauty world.
- 8:48Speaker 2: At one point we gave them so we were giving
- 8:51Speaker 2: the hairdressers, and then as we grew and scaled, we
- 8:54Speaker 2: gave two million bottles to Ulta stores across the United States.
- 8:58Speaker 2: So we really kind of to this day, when we
- 9:01Speaker 2: launch in a new country, we give out little two
- 9:03Speaker 2: around sample bottles and people get hooked once they use it.
- 9:06Speaker 2: It's one of those products. It's I call it a
- 9:09Speaker 2: golden formula within the industry. It is that life changing
- 9:13Speaker 2: to people. So and that's how we're able eighteen years later,
- 9:16Speaker 2: even being knocked off so many times, we've been able
- 9:19Speaker 2: to really keep our market share, it's quality, it's a tad,
- 9:23Speaker 2: it's a t.
- 9:25Speaker 6: So that's part of it that it's a competitive industry.
- 9:28Speaker 6: But you said something very important earlier. You said that
- 9:31Speaker 6: you're one of very few latinos in the space. And
- 9:34Speaker 6: so when you're starting this, who are you looking to
- 9:38Speaker 6: to say, like, hey, I can get advice from this
- 9:40Speaker 6: person or are you relying on your peers and pretty
- 9:43Speaker 6: much your customers as a test base to figure out
- 9:45Speaker 6: how you're going to build this?
- 9:46Speaker 2: You know, I think part of it is my years
- 9:49Speaker 2: of experience. You know, I touched thousands of heads and
- 9:52Speaker 2: use thousands of products, so I kind of have a
- 9:55Speaker 2: feeling for really what is what I should bring to
- 9:58Speaker 2: market and how. But really it is my peers. You know,
- 10:02Speaker 2: you have other hairdressers testing them, you have you know,
- 10:06Speaker 2: consumers testing them. It is a whole process, and you know,
- 10:10Speaker 2: sometimes it's not always perfect. There's times when you know,
- 10:14Speaker 2: what I put a product out and doesn't do so good,
- 10:16Speaker 2: you know, and maybe maybe I bring it back to
- 10:18Speaker 2: market later. I just remarket it marketing is really important
- 10:22Speaker 2: as well, and I think keeping things very simple and
- 10:27Speaker 2: easy for people to understand is where I kind of
- 10:30Speaker 2: came in the back door. You know, at the time
- 10:33Speaker 2: when I launched the company in two thousand and six,
- 10:36Speaker 2: as you mentioned, the market was oversaturated. It was very competitive.
- 10:40Speaker 2: I mean I was up against the Lorel P and G.
- 10:42Speaker 2: These are multimillion dollar marketing budgets and we were like
- 10:46Speaker 2: the little train that came from behind and just like
- 10:48Speaker 2: I think again, I think I can and really kind
- 10:50Speaker 2: of that came in the back door through the mass
- 10:52Speaker 2: sampling campaigns.
- 10:54Speaker 4: So you have the mass sampling campaigns is going good.
- 10:57Speaker 4: But is that you said your first attempt you actually
- 10:59Speaker 4: ended up foot failing, right.
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- 12:53Speaker 1: An illegal alien from Guatemala charged with raping a child
- 12:57Speaker 1: in Massachusetts. An MS thirteen gang from Al Salvador accused
- 13:02Speaker 1: of murdering a Texas man of Venezuelan charged with filming
- 13:06Speaker 1: and selling child pornography in Michigan. These are just some
- 13:10Speaker 1: of the heinous migrant criminals caught because of President Donald J.
- 13:13Speaker 2: Trump's leadership.
- 13:15Speaker 1: I'm Christy nom the United States Secretary of Homeland Security.
- 13:19Speaker 1: Under President Trump, attempted illegal border crossings are at the
- 13:22Speaker 1: lowest levels ever recorded, and over one hundred thousand illegal
- 13:26Speaker 1: aliens have been arrested. If you are here illegally, your
- 13:30Speaker 1: next you will be fine nearly one thousand dollars a day,
- 13:34Speaker 1: imprisoned and deported, you will never return. But if you
- 13:38Speaker 1: register using our CBP home app and leave now, you
- 13:42Speaker 1: could be allowed to return legally. Do what's right.
- 13:45Speaker 2: Leave now.
- 13:46Speaker 1: Under President Trump, America's laws, border and families.
- 13:50Speaker 2: Will be protected.
- 13:51Speaker 3: Sponsored by the United States Department of Homeland Security.
- 13:55Speaker 4: How did that actually go from having a success to
- 13:57Speaker 4: actually not working out?
- 13:59Speaker 2: That's great question because as we all know, right our
- 14:02Speaker 2: failures are opportunities to grow and learn. So when we
- 14:06Speaker 2: first started, as you mentioned, we basically kind of just
- 14:10Speaker 2: were diving in headfirst and learning as we went, and
- 14:13Speaker 2: we really did everything to Ola Carte. You know, we
- 14:17Speaker 2: had a separate chemist and a separate ingredient company, a
- 14:19Speaker 2: separate label company, a separate sprayer company, a separate bottle company,
- 14:23Speaker 2: and to create the cohesive product on the shelf and
- 14:26Speaker 2: have all those vendors come together simultaneously was difficult. We
- 14:31Speaker 2: had a lot of QC issues, and so we learned,
- 14:34Speaker 2: I think, to really work with more one stop shops
- 14:38Speaker 2: and really finding vendors and people to help you bring
- 14:40Speaker 2: your vision to life that maybe have a few different
- 14:45Speaker 2: services under one roof, and that helps a lot. You know,
- 14:48Speaker 2: you need to streamline your manufacturing. So when you can
- 14:52Speaker 2: actually go into a house, let's say it's a bottling
- 14:55Speaker 2: house that has all the caps, it has all the
- 14:57Speaker 2: design teams, it has all the labeling companies right where
- 15:01Speaker 2: in these cohesive teams now that are out there, It's
- 15:04Speaker 2: like why go to a plumbing store or go to
- 15:07Speaker 2: an electrical store when you can go to home depot.
- 15:10Speaker 2: So understanding that sometimes working smarter and not always harder,
- 15:15Speaker 2: and I know that's a very cliche phrase. We all
- 15:18Speaker 2: work very hard, but there is there are ways that
- 15:21Speaker 2: you can make your time more proficient and really learn
- 15:26Speaker 2: the ropes and how to really truly manufacture in a
- 15:29Speaker 2: very efficient way.
- 15:30Speaker 6: Yeah, we've been, you know, standing by that line, right
- 15:33Speaker 6: you you gotta work smart. You said a lot of
- 15:35Speaker 6: things just now in terms of somebody was trying to
- 15:37Speaker 6: start about building that team, making it simple. One of
- 15:40Speaker 6: the things we always stress is in order to have
- 15:42Speaker 6: a business that's going to be successful and scalule, you
- 15:44Speaker 6: have to start with low overhead. Right, So in this
- 15:47Speaker 6: business in the early stages, I know you said you
- 15:50Speaker 6: brought out your partner, but like, how cash intensive was
- 15:52Speaker 6: it or wasn't it when you're starting to build this
- 15:55Speaker 6: and get in the bottles and getting manufacturing and finding
- 15:58Speaker 6: the simplest way to do it.
- 15:59Speaker 2: Yeah, that's a great question because I think we're definitely
- 16:02Speaker 2: one for the textbooks. I think Harvard needs to do
- 16:05Speaker 2: a study on us. We actually had very little money,
- 16:13Speaker 2: as I mentioned, so it's just me and my partner working. Originally,
- 16:18Speaker 2: I kind of ran the inside, designed everything and made
- 16:22Speaker 2: sure everything was flowing, and he was outside sales, and
- 16:25Speaker 2: so we grew very slow, but steady, and as we grew,
- 16:31Speaker 2: we just would hire only what we needed and sometimes
- 16:36Speaker 2: outside consultants. So ten ninety nine's and to this day
- 16:42Speaker 2: we run very kind of leaning me. I think we
- 16:45Speaker 2: have twenty five employees, and I think companies my side
- 16:51Speaker 2: usually have one hundred at least.
- 16:52Speaker 5: I'm just thinking about the sales. Twenty five people.
- 16:54Speaker 2: Yeah, we have twenty five employees. Yeah, so we may
- 16:59Speaker 2: even have twenty seven, now, you know what I mean.
- 17:01Speaker 2: We're growing big, hard and strong, are so? But yeah,
- 17:05Speaker 2: I think that it's it's really important, you know. I
- 17:08Speaker 2: have the mindset that growing slow and study is the
- 17:13Speaker 2: way to long term success. I think part of the
- 17:15Speaker 2: problem today and the mindset of people and entrepreneurs is
- 17:19Speaker 2: that they need to explode and they need to do
- 17:22Speaker 2: everything at once. And I'm not really a believer in that.
- 17:26Speaker 6: You know.
- 17:27Speaker 2: It's you know how they always say you're an overnight success,
- 17:29Speaker 2: But it took me eighteen years, and that's really where
- 17:32Speaker 2: we're at. It's actually forty two years. It's a lifetime
- 17:36Speaker 2: of living and breathing one thing, the beauty industry, and
- 17:41Speaker 2: staying consistent and persistent, and so you know, to me,
- 17:46Speaker 2: that's the key to success. They say that the fastest
- 17:50Speaker 2: way to the top is slow and steady.
- 17:53Speaker 4: So you so you start, you have some trouble, you
- 17:58Speaker 4: get back on track, you figure how to you know,
- 18:00Speaker 4: consolidate things. When do you really start to hit your stride, Like,
- 18:03Speaker 4: at what point do you start to really take off?
- 18:06Speaker 2: You know, it's probably two years into it we really
- 18:08Speaker 2: started seeing so it failed year one. The other company
- 18:12Speaker 2: really failed within probably the first yeah, eighteen months to
- 18:16Speaker 2: twenty four months. We kind of migrated that company into
- 18:20Speaker 2: our new one, but we had we had to shut
- 18:22Speaker 2: down the old one and literally start a whole new
- 18:24Speaker 2: brand in a new company. So but you know, we
- 18:27Speaker 2: tried to kind of take some of the inventory and
- 18:31Speaker 2: you know, work through it and do some things to
- 18:33Speaker 2: help subsidize our new company a little bit. But we
- 18:36Speaker 2: also had built some of those relationships and so we
- 18:39Speaker 2: kind of you know, worked with some of the relationships
- 18:44Speaker 2: in a way that helped us work through into the
- 18:47Speaker 2: new company. So listen, everything is is is that whole
- 18:51Speaker 2: relationship base. So much of every industry, right, it's all about.
- 18:56Speaker 4: That that working and what made it go to the
- 19:01Speaker 4: more It was.
- 19:04Speaker 2: Probably a combination of things. It was a magical recipe.
- 19:08Speaker 2: It really was. And it was a timings thing where
- 19:12Speaker 2: the distributor that we were working with, I just saw sorio.
- 19:15Speaker 2: So they were willing to give us a shot one
- 19:17Speaker 2: little bottle. Right, They were like, hey, we need, you know,
- 19:20Speaker 2: some new brands. Let's let's give it a try. And
- 19:22Speaker 2: it took off like wildfire. I mean, that's the miraculous
- 19:25Speaker 2: part of it. It truly is a miracle that has
- 19:29Speaker 2: just really you know, blossomed into this massive for a
- 19:32Speaker 2: wide brand.
- 19:33Speaker 6: So after you get the first product, this is always
- 19:37Speaker 6: tough in business knowing when to scale and create more.
- 19:41Speaker 6: I mean, I got the list here, I can run
- 19:43Speaker 6: them most So you got it's a ten herecare, it's
- 19:45Speaker 6: a ten tools extentions, how are you realizing and analyzing? Okay,
- 19:52Speaker 6: it's time to add an extension to this empire. It's
- 19:54Speaker 6: time to add an extentid to this empire. And now
- 19:56Speaker 6: you look and it's like, well, we really have an.
- 19:58Speaker 2: Empire, right, you know. I think part of it is
- 20:03Speaker 2: your gut, but also it's financial literacy. It's absolutely key
- 20:07Speaker 2: to success. Knowing when to spend, how to spend, how
- 20:10Speaker 2: to manage it, and how to manage growth. I think
- 20:13Speaker 2: that tends to be the downfall a lot of entrepreneurs.
- 20:16Speaker 2: They aren't quite sure how to actually manage that growth
- 20:21Speaker 2: and and not get themselves into much debt, not to
- 20:25Speaker 2: expand too quickly. And I mean that's that's a major
- 20:29Speaker 2: part of it, because so many people want to hurry
- 20:32Speaker 2: up and just move into the next categories and expand
- 20:36Speaker 2: when actually they haven't solidified the last one. So it's
- 20:39Speaker 2: really really important to get those legs under your initial
- 20:43Speaker 2: acquisitions and your brands. And we just made our first acquisition.
- 20:46Speaker 2: That's why I say acquisition, and so yeah, I mean
- 20:50Speaker 2: it's as I mentioned, you know, it took it took years,
- 20:53Speaker 2: and we were completely self funded the whole time, so
- 20:57Speaker 2: as money would come in, we would reinvest. And that's
- 21:00Speaker 2: really unusual. I mean a lot of companies bring a
- 21:03Speaker 2: venture to grow, and it's it's very common in today's
- 21:08Speaker 2: world obviously to borrow money. We didn't do a lot
- 21:12Speaker 2: of that. We let the company grow itself. And I'm
- 21:16Speaker 2: old school when it comes to finances. I'm kind of
- 21:18Speaker 2: like that Latina Susie Orman as far as how I
- 21:21Speaker 2: how I manage my money if I can't afford it,
- 21:24Speaker 2: I don't do it and I don't buy it, and
- 21:26Speaker 2: I live that way to this day even as someone
- 21:29Speaker 2: as a wealthy person.
- 21:31Speaker 4: So what role has like beauty influencers played. Do you
- 21:36Speaker 4: guys utilize that at all? Because that's something that's become really.
- 21:38Speaker 2: Big And listen, you know, for an eighteen year old
- 21:43Speaker 2: brand to literally migrate through the times and still remain
- 21:47Speaker 2: relevant and you know, have our demographic go down seven
- 21:52Speaker 2: years over the last few years because we are engaging
- 21:56Speaker 2: in the social media and the influencers in the ways
- 21:59Speaker 2: of today. I mean, when I started this company, we
- 22:02Speaker 2: were doing magazine's you know, I mean, technology wasn't even there.
- 22:06Speaker 2: So that's the president of the company, Jeff Aronson, who's
- 22:10Speaker 2: absolutely brilliant, who was also behind the marketing of Rewinded
- 22:13Speaker 2: ten putting the guys faces on the boxes. Got your husband,
- 22:17Speaker 2: that's my husband, yes, and so yeah, I mean that's
- 22:21Speaker 2: really keeping up with the times is such an important
- 22:24Speaker 2: part of any brand, and not only with technology in
- 22:28Speaker 2: what you're actually creating, So you know, the newness of
- 22:32Speaker 2: the products and keeping up with the styles and everything
- 22:35Speaker 2: is such a major part of it. And that's how
- 22:36Speaker 2: I think where a lot of brands get challenged time.
- 22:40Speaker 4: Did you accept that right away? Because that's difficult. Like
- 22:42Speaker 4: Blockbuster went out of business because they didn't realize what
- 22:45Speaker 4: was happening, right, So a lot of companies don't actually
- 22:47Speaker 4: understand things until it's too late. So this whole beauty
- 22:51Speaker 4: influencer thing, I would assume people kind of didn't fully
- 22:54Speaker 4: understand it at first. So did you realize right away
- 22:57Speaker 4: or was it did it take time to appreciate social media?
- 23:01Speaker 2: Great question. So in twenty seventeen, when I became sole
- 23:05Speaker 2: owner of the company, and I had so much vision
- 23:08Speaker 2: about how I was going to literally become the driver
- 23:12Speaker 2: of the brand bus and literally take control of my
- 23:16Speaker 2: distribution for the first time every really in the history
- 23:19Speaker 2: since it's been incepted, you know. So I had all
- 23:23Speaker 2: these ideas, I want to expand distribution and change the company.
- 23:28Speaker 2: But I also knew that we really needed to come
- 23:31Speaker 2: into the ages right And that's where Jeff came in
- 23:35Speaker 2: and he said a couple of things, because we negotiated
- 23:38Speaker 2: him becoming on you know and working with it a
- 23:41Speaker 2: ten and he said, I'll do it under one condition
- 23:44Speaker 2: that you come from behind the curtain, Ez and you
- 23:46Speaker 2: become the face of the brand because social media is
- 23:50Speaker 2: the way of the future and we need to also
- 23:52Speaker 2: build e commerce, and he's a genius at all of that.
- 23:55Speaker 2: And I love technology. I always have. I've always been
- 23:58Speaker 2: a Mac person and the newness and technology, so I
- 24:03Speaker 2: was very receptive to it, but also was a little
- 24:05Speaker 2: bit afraid because it's expensive. When I first owned the company,
- 24:11Speaker 2: we had a website that said hi, we're it's a
- 24:14Speaker 2: ten and had pictures of our products. Because we were
- 24:16Speaker 2: professional only, we had distributors. You couldn't buy from us directly.
- 24:20Speaker 2: The first thing he did was create a website and
- 24:22Speaker 2: we started marketing directly to consumer. And I mean that's
- 24:27Speaker 2: literally grown thousands of percent over the last few years.
- 24:31Speaker 2: It is a major part of our business, and obviously
- 24:33Speaker 2: using the technology to cultivate that business is now a
- 24:37Speaker 2: way of life for us, and it's exciting. We're getting
- 24:40Speaker 2: more and more involved in it all the time, and yeah,
- 24:43Speaker 2: I love it.
- 24:45Speaker 5: That's incredible.
- 24:45Speaker 6: So I mean that speaks a lot to having a
- 24:49Speaker 6: strong team. And when you have a lean team, like
- 24:52Speaker 6: you said, twenty five maybe twenty seven, now, you kind
- 24:55Speaker 6: of have to get it right right. You've got to
- 24:57Speaker 6: get it right when you're running that then what teams?
- 25:00Speaker 6: So what's that process like of bringing people on and
- 25:03Speaker 6: realizing it's a good fitter not for you, right, because
- 25:06Speaker 6: at some points, as you said, as you start scaling more,
- 25:10Speaker 6: you have less time for yourself, so you have to
- 25:12Speaker 6: put people in positions of.
- 25:13Speaker 5: Power, give up a little bit of control.
- 25:15Speaker 2: Delicate, it's really super important.
- 25:18Speaker 5: It's a delicate balance.
- 25:19Speaker 2: Yes, yes, And you know, I think as we talked
- 25:21Speaker 2: about networking, all of my years within this industry, I've
- 25:26Speaker 2: had a lot of experience meeting all types of people
- 25:29Speaker 2: within the industry, and I can remember literally like thinking
- 25:31Speaker 2: to myself, Oh my god, I wish I could hire
- 25:33Speaker 2: a person like that, or I wish I could have
- 25:35Speaker 2: that CFO, or I wish I could have that person
- 25:38Speaker 2: of marketing retail, you know, senior VP executive. And little
- 25:42Speaker 2: by little we've been able to actually hire them and
- 25:46Speaker 2: work with them, and it's been a dream come true
- 25:48Speaker 2: because your team is everything. They help me bring my
- 25:52Speaker 2: visions to life, and they're the experts at it, and
- 25:55Speaker 2: I learned from them and they learned from me. And
- 25:58Speaker 2: it's like this great tangle when you have those experiences
- 26:02Speaker 2: and you start feeling does this person fit or not,
- 26:05Speaker 2: you know, pretty quick, usually within ninety days, you know,
- 26:09Speaker 2: And so you know, that's really how we've been able
- 26:12Speaker 2: to grow our team and build the people that work
- 26:15Speaker 2: with us, so they you know, we're type team. So
- 26:18Speaker 2: you got it?
- 26:18Speaker 3: You do?
- 26:18Speaker 2: You have to kind of fit in the family and
- 26:20Speaker 2: fit fit in the mentality because we all wear a
- 26:25Speaker 2: lot of hats. We're not a typical corporate company. We're
- 26:30Speaker 2: extremely entrepreneurial. We turn on a dime. It's a lot
- 26:34Speaker 2: of excitement and a lot of work, but when we're
- 26:37Speaker 2: doing it, we're all really passionate about it, and we're
- 26:40Speaker 2: all really involved in building the brands and creating what
- 26:43Speaker 2: it is you see on shelf.
- 26:45Speaker 4: So the products, was it ever made for one specific demographic?
- 26:49Speaker 4: Obviously as a lattina? Was that the idea to kind
- 26:52Speaker 4: of make it for every single person? Is that even possible?
- 26:57Speaker 4: Like what was who is the products?
- 26:59Speaker 2: Actually great question because you know, back in two thousand
- 27:04Speaker 2: and five when I was formulating these products, there was
- 27:07Speaker 2: a black haircare ale and there was a Caucasian hair
- 27:10Speaker 2: care asle and really the products were able to kind
- 27:13Speaker 2: of sit on both shelves, and so in the beginning
- 27:17Speaker 2: we had a lot of organic passion from a lot
- 27:20Speaker 2: of stars that we couldn't afford to pay. We never
- 27:23Speaker 2: did pay them, but everyone from like Christina Applegate to
- 27:26Speaker 2: Gabrielle Union was literally publicly speaking on magazines, on Twitter,
- 27:31Speaker 2: on their social media about our brand, completely unsolicited. And
- 27:35Speaker 2: it was an honor because I believe it within my culture.
- 27:40Speaker 2: You know, we have everything. We have Afro Ladina, we
- 27:43Speaker 2: have we have almost you know, blonde hair, blue eye.
- 27:46Speaker 2: I mean, we are the melting the Puerto Rican Island
- 27:48Speaker 2: is the melting pot. And so that mentality really you know,
- 27:54Speaker 2: I when I stood behind the chair, I always did
- 27:56Speaker 2: every type of hair. It was one of the only
- 27:58Speaker 2: hairdressers in the salon that did everything from black hair
- 28:02Speaker 2: to Jewish hair, to Arab hair to white hair. I
- 28:06Speaker 2: was willing to embrace it all. And so maybe that
- 28:09Speaker 2: really helped in what it was that I created, because
- 28:11Speaker 2: we were inclusive long before that word was even the buzzword.
- 28:15Speaker 2: So it goes across, it goes across. And what I've
- 28:19Speaker 2: done is color coded collections for hair issues. So we
- 28:24Speaker 2: have a coothly collection, we have a scalp collection, we
- 28:28Speaker 2: have you know, all these different color coded collections. That
- 28:31Speaker 2: really are targeted. Each one has a leave in so
- 28:34Speaker 2: that's a foundation, but they're targeted to solve hair problems.
- 28:38Speaker 2: Because we are a melting pot. We are becoming more
- 28:41Speaker 2: and more mixed. So maybe you have a few different
- 28:43Speaker 2: problems and you need you know, products from each one.
- 28:47Speaker 6: I mean, yeah, that makes a lot of sense. Yeah,
- 28:50Speaker 6: so you go from here. But we also have cosmetics,
- 28:53Speaker 6: and so I mean, this is a huge industry. We've
- 28:56Speaker 6: watched entrepreneurs become billionaires in a space every where you go.
- 29:00Speaker 6: This is one of those demographics and SKUs that always
- 29:04Speaker 6: gets younger, right, Like I have a thirteen year old
- 29:07Speaker 6: she wants to go to Alta, she wants to go
- 29:09Speaker 6: to so Florida. She's buying cosmetics. It always gets younger.
- 29:14Speaker 6: What was that venture like getting into that space?
- 29:16Speaker 2: You know, Listen, I've been using cosmetics since I was
- 29:20Speaker 2: seven years old, and so it just made sense to me.
- 29:23Speaker 2: I mean, the whole it's a tent, is a head
- 29:25Speaker 2: to toe experience. So cosmetics was just a natural fit
- 29:29Speaker 2: to me. And once again, simple, easy to use, multifunctional
- 29:33Speaker 2: products that you don't need YouTube teditorials or a million
- 29:36Speaker 2: brushes or to be an expert to actually use. The
- 29:39Speaker 2: applicators are right in there, so it definitely is more
- 29:42Speaker 2: consumer friendly, but really mid price range and just something
- 29:46Speaker 2: that I think it's really easy for people to understand
- 29:49Speaker 2: and use.
- 29:50Speaker 4: So you're expanding, so you're in one hundred and twenty
- 29:52Speaker 4: five countries. How does that work? How were you able
- 29:55Speaker 4: to go to so many countries? What was the process
- 29:59Speaker 4: of that?
- 30:00Speaker 2: You know, it's interesting as we expand we started actually
- 30:04Speaker 2: is right around COVID, so that was a tough time
- 30:05Speaker 2: to start launching internationally and a lot of it was
- 30:08Speaker 2: done through Zoom. But you know, it's interesting as we
- 30:12Speaker 2: started approaching countries and distributors and once again relationships we had,
- 30:18Speaker 2: you know, obviously people who are experts and expanding beauty
- 30:21Speaker 2: brands internationally, so we partnered with them.
- 30:23Speaker 4: To do it.
- 30:25Speaker 2: But as that happened, the products actually were already recognized,
- 30:34Speaker 2: which was really great. The products were you know, people
- 30:38Speaker 2: had been bringing in their suitcases into the countries for years.
- 30:41Speaker 2: Most brands go internationally within a few years of them expanding,
- 30:46Speaker 2: and our particular brand didn't do that until we were
- 30:49Speaker 2: almost twelve years old, so that was unusual. So we
- 30:53Speaker 2: are finding as we expand, and as we go around
- 30:55Speaker 2: the world, there are just more and more countries that
- 30:59Speaker 2: are just really glad we're finally there.
- 31:02Speaker 5: I want to talk about Rewinded ten.
- 31:04Speaker 6: Yeah, it's been a great marketing plan and talking about
- 31:07Speaker 6: having the face of celebrity on it, using it as
- 31:10Speaker 6: part of the marketing strategy. Why in this moment did
- 31:14Speaker 6: you feel like it was necessary to come to market
- 31:16Speaker 6: with this right now?
- 31:18Speaker 2: Yeah, you know, that's a great question, because Joe's been
- 31:20Speaker 2: bugging me for probably like six or seven years to
- 31:22Speaker 2: do it, and you know what, I just I wasn't ready,
- 31:25Speaker 2: But also I wasn't so sure the market was ready.
- 31:28Speaker 2: And so I really feel that with the barbering world exploding,
- 31:32Speaker 2: with the men's care world exploding, which is a phenomenal thing,
- 31:38Speaker 2: I'm so glad that men are actually partaking in skincare
- 31:42Speaker 2: and you know, hair care and even just overall healthcare
- 31:47Speaker 2: right on a whole other level, I just felt like,
- 31:50Speaker 2: you know what, it was time, and it was just
- 31:53Speaker 2: a really I knew I could raise the bar I
- 31:56Speaker 2: knew that wasn't easy. I knew what it needed. You know,
- 31:58Speaker 2: the Beijings of the world were so I just knew
- 32:02Speaker 2: that really with the partnership with Joe, with with Jeff's
- 32:06Speaker 2: amazing marketing concept behind it, and us being able to
- 32:09Speaker 2: bring that to life. You know, not one of those
- 32:11Speaker 2: guys were caught a check. And it's Joe's relationships, but
- 32:14Speaker 2: it's also the marketing concept and programs that just had
- 32:19Speaker 2: put behind it that really people were excited about and
- 32:22Speaker 2: we're willing to get on board with without getting a check.
- 32:25Speaker 2: So between the three of us, it was this great
- 32:28Speaker 2: trifecta that I thought, you know what this is, this
- 32:30Speaker 2: is the perfect time to do it. So I flew
- 32:32Speaker 2: over Italy many times and really wanted to create amazing formulas.
- 32:37Speaker 2: They have natural ingredients, we have stain wipes in the box.
- 32:41Speaker 2: I mean, we just thought of all the things that
- 32:43Speaker 2: that were needed and should have been provided from day one.
- 32:47Speaker 6: You know.
- 32:48Speaker 4: So they didn't get paid so in some level of
- 32:50Speaker 4: equity that they get in Amasoma, sure, I.
- 32:53Speaker 2: Mean they're getting a cut of everything that happens.
- 32:55Speaker 4: But isn't it interest to sell absolutely the more to
- 32:59Speaker 4: sell them to get paid.
- 33:01Speaker 2: Absolutely, that's right. So they're out there promoting I mean
- 33:04Speaker 2: we're talking literally hundreds and hundreds of millions of impressions
- 33:08Speaker 2: when they do their posts, so they go to CBS.
- 33:11Speaker 2: Tyson's all over it and he's up in CBS all
- 33:13Speaker 2: the time. He's great.
- 33:15Speaker 6: How have the say, I mean, it's been I feel
- 33:17Speaker 6: like maybe eighteen months, maybe less than that, since I
- 33:20Speaker 6: feel like, yes, how has the first eighteen months been?
- 33:23Speaker 2: Oh, it's exploded. I mean, as you mentioned, there are
- 33:27Speaker 2: other brands that are running like scared a little bit.
- 33:30Speaker 2: I think they're definitely a little worried. You know, it's
- 33:36Speaker 2: it has just been really everything handsome, and I think
- 33:39Speaker 2: it's just going to continue to grow because people are
- 33:42Speaker 2: using it and realizing like, wow, this is superior product.
- 33:45Speaker 2: I actually use it, and the color is what it
- 33:47Speaker 2: says on the box. You know, half the time you
- 33:49Speaker 2: pick up other boxes and you aren't sure what you're
- 33:51Speaker 2: going to get. So just for a lot of reasons,
- 33:54Speaker 2: you know.
- 33:55Speaker 4: So who so fad Joe was the one that recruited everybody.
- 33:58Speaker 2: Yeah, pretty much. Yeah, there's some of them. There's an
- 34:02Speaker 2: MMA plant. My husband's partnering with UFC, so he's in
- 34:05Speaker 2: the MMA world. So we do have wonder Boy, who's
- 34:09Speaker 2: Worldwide Champion MMA so with UFC. So we do have
- 34:13Speaker 2: some other sports people you know, But yeah, I mean
- 34:16Speaker 2: a lot of it is Joe's contacts, relationships and listen,
- 34:19Speaker 2: if he doesn't know them, he calls them up, you
- 34:23Speaker 2: DM them and I'll be like, hey, you want to
- 34:25Speaker 2: get out of box? You know, And a lot of
- 34:26Speaker 2: people are obviously very responsive. He's well known so and
- 34:30Speaker 2: he's he's growing and exploding. I'm so happy for him
- 34:33Speaker 2: about what's going on in his life as well. He's
- 34:35Speaker 2: stayed relevant for twenty five years. How do you do
- 34:38Speaker 2: that in today's society, right, you know, especially as a rapper,
- 34:41Speaker 2: especially as a haircare brand. Haircare brands to me are
- 34:43Speaker 2: like bars. They come and go in restaurants. A lot
- 34:46Speaker 2: of haircare brands come and go. So how do you
- 34:49Speaker 2: stay relevant and successful after twenty you know years?
- 34:52Speaker 4: It's nice. I'm sure you got approach to sell your
- 34:54Speaker 4: company that was never thought for you, right number.
- 35:00Speaker 2: And have to have multiple bees and if it's not
- 35:03Speaker 2: going there, I'm really cool doing what I do. Yeah,
- 35:06Speaker 2: I mean, it have to be an insane amount of money.
- 35:09Speaker 2: So I love what I do and I love creating
- 35:11Speaker 2: and I love to continue to expand We're launching two
- 35:15Speaker 2: new brands this year as well as we made the acquisition. So, yeah,
- 35:20Speaker 2: we just launched Cloud, a retail brand that's going in
- 35:22Speaker 2: CBS and Walmarts. Listen, I've spent a lifetime building these
- 35:27Speaker 2: relationships and doing what I love, and it would take
- 35:31Speaker 2: so much money to have me stop. I don't even
- 35:34Speaker 2: know if I would really want to, you know, I mean,
- 35:37Speaker 2: I don't know.
- 35:38Speaker 4: I love what I do.
- 35:39Speaker 6: So let's talk about the acquisition, because if I read
- 35:43Speaker 6: it correctly, this is about here growth now it is
- 35:45Speaker 6: which is I mean, you're talking about full service now right. First,
- 35:49Speaker 6: it's to leave in as the miracle product.
- 35:52Speaker 4: Right.
- 35:52Speaker 6: Then we're getting cosmetics, and we're getting extensions and now
- 35:56Speaker 6: hair growth, which is something that obviously is a concert
- 36:00Speaker 6: for a lot of men. It is not speaking for myself,
- 36:03Speaker 6: but talk about that. What was that process like? Was
- 36:08Speaker 6: this the first acquisition? Is it something that you guys
- 36:10Speaker 6: are looking to do in the future as well?
- 36:12Speaker 2: Yeah, I mean it is my first acquisition. You know,
- 36:14Speaker 2: I've been approached plenty of times over the years by
- 36:17Speaker 2: people and wanting me to buy their companies, and you know,
- 36:21Speaker 2: nothing ever really felt right, but this one really felt right.
- 36:25Speaker 2: This is a brand out of Canada that had been
- 36:27Speaker 2: in business many many years by accident. They were in
- 36:30Speaker 2: forty countries and it was kind of run very small,
- 36:35Speaker 2: but was a worldwide brand. Wasn't really strong in America.
- 36:38Speaker 2: But they actually have clinicals, so it works. We have
- 36:43Speaker 2: proof it works, not of natural ingredients and amino acids.
- 36:47Speaker 2: And you know, anytime something really works, people can pick
- 36:52Speaker 2: up a bottle and feel the results instantly. It's a winner.
- 36:56Speaker 2: So I knew that it was something I really wanted
- 36:58Speaker 2: to acquire and so yeah, I mean, we were able
- 37:02Speaker 2: to make it happen. And so what we have done
- 37:05Speaker 2: is totally repackaged it, kind of even renamed parts of it.
- 37:09Speaker 2: And so we have the one brand called Fast and
- 37:11Speaker 2: it's all about growing hair faster, longer, stronger. So that's
- 37:15Speaker 2: really for maybe the you know, gen z and the
- 37:18Speaker 2: younger clientele who really wants to be able to grow
- 37:23Speaker 2: their hair very long. And that's across all cultures. That's
- 37:26Speaker 2: a problem with all cultures that they can't necessarily grow
- 37:30Speaker 2: their hair as fast as long as they want. But
- 37:31Speaker 2: then there's a rise which we are launching at the
- 37:35Speaker 2: end of this year. Fastest launching an April and a
- 37:38Speaker 2: Rise at the end of the year and that's about
- 37:40Speaker 2: truly growing back hair for men for women. It's currently
- 37:45Speaker 2: sold all over the world. A lot of it is
- 37:48Speaker 2: sold in like pharmaceutical type environments. So we change the packaging.
- 37:52Speaker 2: We raised the bar, made it much more high end
- 37:54Speaker 2: and called it a rise, So I know that's going
- 37:57Speaker 2: to do amazing as well.
- 37:58Speaker 6: How important is pricing when obviously you've created these products,
- 38:02Speaker 6: you're looking at the price that are closet to make,
- 38:04Speaker 6: where it's the price of close to sell.
- 38:06Speaker 5: There's a fine bounced between.
- 38:07Speaker 2: To me, it's very important. You know, I'm a self
- 38:10Speaker 2: made person. I was never someone who's always rolling money,
- 38:13Speaker 2: and I think it's more important to really be able
- 38:17Speaker 2: for the masses to afford things. So we're definitely more masstige,
- 38:22Speaker 2: a little bit prestigious, with more of affordable mass price,
- 38:27Speaker 2: not totally you know masks and not eight or ten
- 38:30Speaker 2: dollars a bottle, but in the twenties. So it's definitely
- 38:33Speaker 2: more more reasonably priced where a lot of people can
- 38:37Speaker 2: find a way to afford it, even if they are
- 38:39Speaker 2: on budgets, and they do, I mean when they find
- 38:41Speaker 2: something that works. Now, I've gotten handwritten letters from people
- 38:45Speaker 2: like I'm in college and I am back in cheese
- 38:47Speaker 2: this week so I could get my haircut, you know.
- 38:49Speaker 2: And that's the mentality of people today, men and women.
- 38:52Speaker 2: They're willing to make the stretch to actually have the
- 38:55Speaker 2: products that they really want to need.
- 38:58Speaker 4: So what was the process that you are you buying
- 39:01Speaker 4: out your partner? Wow?
- 39:03Speaker 2: A long one, a really long one. At that time
- 39:07Speaker 2: we had kind of thought about selling and that didn't
- 39:11Speaker 2: work out, and so we knew it was time to
- 39:13Speaker 2: kind of depart ways. And so it was an interesting one.
- 39:17Speaker 2: Definitely going to write a book about it. It's going
- 39:19Speaker 2: to be coming out because it wasn't for the weary.
- 39:23Speaker 2: It definitely was was a interesting process. But really I
- 39:28Speaker 2: stuck to my guns. I knew what I created. I
- 39:32Speaker 2: knew that I did create it, and I had to
- 39:35Speaker 2: fight for it at times, even to own my own
- 39:37Speaker 2: formulas and so some court battles, but I want them
- 39:41Speaker 2: and really made some history within the industry. So that's
- 39:46Speaker 2: one bit of advice I would give to somebody, is
- 39:48Speaker 2: fight for what's yours and what you believe in. So
- 39:51Speaker 2: many people get discouraged and walk away from what they've
- 39:53Speaker 2: truly created, and I don't recommend doing that.
- 39:57Speaker 6: So you said, this is a privately owned company. Yes,
- 40:02Speaker 6: are there ever thoughts or maybe down the road that
- 40:04Speaker 6: potentially the public could own it or maybe taking it.
- 40:08Speaker 5: To the market.
- 40:09Speaker 2: You know, I've thought about those things. A lot of
- 40:11Speaker 2: interesting things have happened in my industry. There's been some specs.
- 40:15Speaker 2: I mean, I don't know if you've looked into the
- 40:17Speaker 2: Oloplex situation and what happened there and I went public
- 40:21Speaker 2: and there respects involved in everything. So yeah, you know what,
- 40:25Speaker 2: I've thought about everything, kind of like where it's at.
- 40:32Speaker 4: What're some of the biggest hurdles that you feel, even
- 40:35Speaker 4: as a female entrepreneur, Like were there obstacles that you
- 40:39Speaker 4: had to overcome?
- 40:40Speaker 2: Yeah, I mean I'm in a man's industry, believing it around,
- 40:43Speaker 2: the beauty industry is run by men. Yeah, of course.
- 40:48Speaker 2: You know, it's taken years for me, you know, fifty
- 40:50Speaker 2: over fifty. I'm in my fifties, so I'm fifty eight
- 40:53Speaker 2: years old. It's taken me years to be actually taken
- 40:57Speaker 2: seriously and recognized. So I always say my forties I
- 41:02Speaker 2: was justified, but my fifties is a whole other level.
- 41:07Speaker 2: You know, I'm actually being recognized and it's taken a lifetime,
- 41:11Speaker 2: you know, half a lifetime. I'm going to be over
- 41:13Speaker 2: one hundred and one, you know, go so so yeah, no,
- 41:16Speaker 2: it's you have to really. Yeah, I think that we
- 41:20Speaker 2: need more women CEOs in the beauty industry and more
- 41:24Speaker 2: women coming up from the bottom and working their way
- 41:26Speaker 2: up to top positions, because we are really the mass
- 41:30Speaker 2: consumer of this industry. So I would love to see
- 41:34Speaker 2: more women in sea level positions within it.
- 41:37Speaker 6: Is there such thing as work life balance for you?
- 41:39Speaker 6: I know obviously you said that your husband's working inside
- 41:42Speaker 6: the business.
- 41:43Speaker 5: That might help.
- 41:44Speaker 6: But even when we were speaking prior to it was like,
- 41:46Speaker 6: what is leisure? We're not even sure what that means
- 41:49Speaker 6: because the work feels I mean, you do what you love,
- 41:52Speaker 6: but you are working in it, and even when you're
- 41:54Speaker 6: not working in it, you're thinking about it. Yeah, and
- 41:56Speaker 6: when you're away from it, you can't wait to get
- 41:58Speaker 6: back to it. Is there such it is work like balance?
- 42:01Speaker 2: Yeah? You know that's I asked you what is earned
- 42:03Speaker 2: your leisure meeting.
- 42:04Speaker 4: I'm not so sure what that means.
- 42:06Speaker 2: Because you know, my my balance is is work. I
- 42:11Speaker 2: love to work, and so yes, you do have to
- 42:16Speaker 2: have some balance obviously, you know and I love spending
- 42:19Speaker 2: time with my loved ones and and spending time with
- 42:22Speaker 2: my quality family and friends. But I'm my happy place
- 42:26Speaker 2: is work. It really is. I love what I do,
- 42:30Speaker 2: and I love the game. I'm addicted to the game.
- 42:33Speaker 2: So I'm not so sure there's ever really going to
- 42:37Speaker 2: be a balance for me what what most people would
- 42:39Speaker 2: consider balance, because you know, what I like to do
- 42:43Speaker 2: is different. So I'm happy doing what I like.
- 42:47Speaker 4: How you feel just being in a beauty industry target
- 42:51Speaker 4: recently they said that they're cutting back on diversity. I
- 42:57Speaker 4: forget the exact language, but just product products that but
- 43:01Speaker 4: just the products as well, right, So I mean one thing,
- 43:05Speaker 4: the d the de I thing is one thing from
- 43:08Speaker 4: a corporate employee standpoint, but now they're actually rolling back
- 43:14Speaker 4: on products as well.
- 43:15Speaker 2: So I have a hard time believing that because the
- 43:17Speaker 2: consumer is going to predict that they can say they're
- 43:20Speaker 2: going to do that. And by the way, I never
- 43:24Speaker 2: rode that wave. I've been a minority owned business, female
- 43:28Speaker 2: double minority Puerto Rican woman perto Rican owned business since inception.
- 43:36Speaker 2: I recently only got certified as a minority owned business,
- 43:40Speaker 2: and oh my god, what I had to go through.
- 43:42Speaker 2: I had to get like birth certificates from my Abuela
- 43:45Speaker 2: Miamilita was like digging in. So you know, I never
- 43:52Speaker 2: really leaned on that to build my empire. But what
- 43:59Speaker 2: I've created has been consumed by diverse people. So they
- 44:04Speaker 2: can say and do what they're going to say and do.
- 44:07Speaker 2: But the consumer is really going to predict what kind
- 44:10Speaker 2: of products they need, what kind of products they're going
- 44:12Speaker 2: to buy. Our coly collection is now launching a tight
- 44:16Speaker 2: sector to it, raising the bar. High quality products for
- 44:21Speaker 2: all hair types is what the world needs. And as
- 44:24Speaker 2: I continue to create them, no matter who claims some
- 44:28Speaker 2: you know, big corporation who claims they're gonna, you know,
- 44:32Speaker 2: bring them or not. The consumer dictates what they want
- 44:37Speaker 2: and need, and so when they hit the shelf, they sell,
- 44:40Speaker 2: and that's what it's all about.
- 44:42Speaker 6: Yeah, when you're on the shelf, obviously there's obviously competition.
- 44:45Speaker 6: You talked about creating the formulas for a lot of
- 44:48Speaker 6: the products.
- 44:50Speaker 5: How do you protect it?
- 44:51Speaker 6: Is there a patent that you have to go after
- 44:54Speaker 6: in the beauty industry, Like what is that process? We
- 44:56Speaker 6: know like a lot of times when you name a
- 44:58Speaker 6: product that you trade, but this is a little bit different.
- 45:01Speaker 6: So how do you protect the brand from from dupes?
- 45:04Speaker 2: Yeah, and super important to do from day one because
- 45:08Speaker 2: you know, when we started this company, I think we
- 45:10Speaker 2: knew we would be successful, but we never thought we'd
- 45:13Speaker 2: be this successful where people are literally trying to steal
- 45:16Speaker 2: your formulas like your Coca cola, you know, So how
- 45:20Speaker 2: do you protect that? And the process is a legal process, yes, trademarking.
- 45:26Speaker 2: You cannot actually patent formulas within the beauty industry very rarely.
- 45:31Speaker 2: You may be able to patent a process, but there's
- 45:36Speaker 2: so many common ingredients within these formulas it's really kind
- 45:40Speaker 2: of hard to pat in exact formulas. And so it
- 45:44Speaker 2: is there's a lot of legal you know te's you
- 45:47Speaker 2: got to cross eyes, you got to dot making sure
- 45:49Speaker 2: you have very solidified contracts with your fillers, with your
- 45:53Speaker 2: manufacturers so they're not, you know, trying to kind of
- 45:57Speaker 2: steal your your your ideas, what you've created, and then
- 46:02Speaker 2: really making sure that you're fully trademarked trade dressed. How
- 46:06Speaker 2: does your bottle look on shelf? That's trade dress. So
- 46:10Speaker 2: not only are you trademarking your names, but you're actually
- 46:14Speaker 2: trade dressing your actual look, of which I had to
- 46:18Speaker 2: do in China. China stole my name, so I went
- 46:20Speaker 2: into hire attorneys in China and I had to you know,
- 46:24Speaker 2: trademark my trade dress so they couldn't actually have a
- 46:27Speaker 2: bottle looking like me. So there's a lot. You know,
- 46:31Speaker 2: we created the ten bullet points on the back of
- 46:33Speaker 2: a bottle. Every single brand has knocked us off with
- 46:36Speaker 2: that concept at one point or another. Thank goodness, no
- 46:39Speaker 2: one's been able to really take our market share for
- 46:41Speaker 2: our miracle leaving with the ten bullets. But you know,
- 46:45Speaker 2: you get knocked off a lot, And truthfully, I believe
- 46:49Speaker 2: in just staying consistent and persistent, not listening to the
- 46:54Speaker 2: noise a lot, not worrying about too much what other
- 46:56Speaker 2: people are doing, and stick to what you know what
- 46:59Speaker 2: you're doing.
- 47:00Speaker 4: So you're in luxury charting and real estate as well.
- 47:03Speaker 4: You expand it, So what's your philosophy when it comes
- 47:07Speaker 4: to that, and how have those businesses worked out for you?
- 47:11Speaker 2: They're good. You know, as you expand your empire, you
- 47:14Speaker 2: realize you got to do something with that money, right,
- 47:16Speaker 2: so everything becomes a business. Everything the buildings you buy
- 47:21Speaker 2: to put your businesses in, that's a business. They rent
- 47:24Speaker 2: them back from you and then start buying off the
- 47:26Speaker 2: land around it, start becoming a commercial real estate entrepreneur.
- 47:31Speaker 2: I've always been in real estate anyway, since I was
- 47:34Speaker 2: in my twenties. It actually helped fund some of my
- 47:36Speaker 2: first companies. I was buy homes and flip them, buy
- 47:39Speaker 2: homes and flip them. So residential real estate as well,
- 47:43Speaker 2: I'm into. And then as far as you know, owning
- 47:48Speaker 2: a play, owning a vote, I mean, everything's a business.
- 47:51Speaker 2: Everything can be charted, everything can be rented, and ultimately, yes,
- 47:56Speaker 2: that's part of leisure. Those are the leisure things in life. Yes,
- 47:59Speaker 2: I fly around product, but it's a self funded business.
- 48:03Speaker 2: Yes I have a boat, but it's chartered. It becomes
- 48:06Speaker 2: part of my business. My business uses my boat, that
- 48:10Speaker 2: becomes part of the business. Everything becomes a business in life.
- 48:15Speaker 6: So that I mean it's interesting because definitely is business savvy.
- 48:19Speaker 6: It fits right in with a lot of things we
- 48:21Speaker 6: talk about. Are you learning these things at you, Bill, right,
- 48:24Speaker 6: because obviously you're an expert in the field of beauty here,
- 48:27Speaker 6: but these things are like tax strategies now are.
- 48:31Speaker 2: Level tax strategies is a major part of life. It
- 48:34Speaker 2: should be for everyone, for sure. I can remember doing
- 48:36Speaker 2: it when I had my first little business, which was
- 48:39Speaker 2: a four foot square behind a chair. I was an
- 48:41Speaker 2: independent contractor, did all my own taxes, got my four
- 48:45Speaker 2: one K my roth Ira completely self bought and funded,
- 48:49Speaker 2: got my own insurance. I had to do my own
- 48:51Speaker 2: schedule seeing I did my own taxes. So that foundation, that,
- 48:56Speaker 2: that financial literacy is a foundation of everything I do today.
- 49:01Speaker 2: It's just got a lot more zeros after it. So ultimately,
- 49:05Speaker 2: once you learn how to manage your businesses, that it
- 49:09Speaker 2: just rolls into other businesses. And yes, how do you
- 49:12Speaker 2: learn how to be a yacht owner? I'm the kind
- 49:15Speaker 2: of person my husband jokes and he says, you're the
- 49:17Speaker 2: world's greatest bonge. I love to learn. It's a big
- 49:22Speaker 2: part of my enthusiasm about life. So when I have
- 49:25Speaker 2: a boat, I learn about the engines. I learn about
- 49:28Speaker 2: what it takes to run it. I understand that it's
- 49:30Speaker 2: got one hundred and seventy two thousand pounds to throw
- 49:32Speaker 2: three role storce engines. I mean, I'm kind of the
- 49:36Speaker 2: kid that gets under the hood. I like, I don't
- 49:38Speaker 2: just like hire people to manage things. I like to know,
- 49:41Speaker 2: and so that helps me manage my businesses. When I
- 49:45Speaker 2: really understand what truly operates them and makes them home.
- 49:49Speaker 2: And so I just kind of go from there.
- 49:53Speaker 4: So when you talk about legacy, what's your what's your
- 49:56Speaker 4: idea for the company? You know, ten, fifteen, twenty years
- 50:00Speaker 4: out of line? Right, even when you may not be
- 50:02Speaker 4: running it, Have you thought about that as far as
- 50:06Speaker 4: like a legacy brand and how you want it to
- 50:09Speaker 4: be run when you're no longer running it, and your
- 50:12Speaker 4: vision for the future when it comes to your brain.
- 50:14Speaker 2: Yeah, you know what, I just never say never is
- 50:18Speaker 2: one thing I've learned in life. Never say never. I
- 50:21Speaker 2: have We have five kids. Who knows if one of
- 50:24Speaker 2: them will want to go into it. My guess is
- 50:25Speaker 2: no or any they don't have sign no no, I
- 50:29Speaker 2: mean right now, so far none of them really want
- 50:32Speaker 2: to go into it. We'll see, you know. We have
- 50:36Speaker 2: aged twenty three to three, are actually twenty four sheet
- 50:39Speaker 2: just from twenty four to three, so who knows, you know,
- 50:42Speaker 2: they're still kind of young and making their way. But
- 50:45Speaker 2: really I think my older kids no, you know, And
- 50:49Speaker 2: but my legacy is really I think might want my
- 50:54Speaker 2: legacy not to necessarily be about dollars. It's about how
- 51:00Speaker 2: I contributed to the world. That I want is what
- 51:03Speaker 2: I want my legacy to be. I believe that giving
- 51:06Speaker 2: back as a major part of business. I use my
- 51:10Speaker 2: business to get back in many ways. It's really no
- 51:14Speaker 2: business is a business without purpose. So that's what my
- 51:19Speaker 2: legacy is about. How I can use my businesses to
- 51:22Speaker 2: make people look and feel more beautiful, and then through
- 51:26Speaker 2: that vehicle, obviously, to make some changes in the world.
- 51:30Speaker 6: You talked about expansion one hundred and twenty countries. Is
- 51:33Speaker 6: there a region that you're looking to get into in
- 51:36Speaker 6: the next five years that you're like, wait, if we
- 51:38Speaker 6: could just get here, that would be amazing.
- 51:41Speaker 2: Well, over the last two years, I've been able to
- 51:44Speaker 2: hit most of them. There's not too many countries left. Actually,
- 51:47Speaker 2: we just had Cosmoproft Miami, and I opened up most
- 51:51Speaker 2: of Canada. There that's always been this kind of gray
- 51:54Speaker 2: area I couldn't quite get synk my teeth into. I
- 51:57Speaker 2: think that's coming up, So that's all launching excited about that. Australia,
- 52:02Speaker 2: that's what I've been really wanted to go into for
- 52:04Speaker 2: a lot of years, and it's been it's been tough,
- 52:07Speaker 2: you know. It's these massive, vast companies, I mean, countries
- 52:11Speaker 2: that have companies that are really kind of in the
- 52:13Speaker 2: big cities, but the outskirts aren't so catered to, so
- 52:16Speaker 2: it's really hard to kind of do the entire country
- 52:19Speaker 2: and get the distribution spansion all over the countries. So
- 52:23Speaker 2: those are two Central and South America have been always
- 52:27Speaker 2: on my bucket list, and I've been opening them. I've
- 52:29Speaker 2: literally been flying around the world opening them, especially lately.
- 52:33Speaker 2: I did three three countries in three days just you know,
- 52:36Speaker 2: a month ago I did I opened Vietnam and Taiwan,
- 52:40Speaker 2: and yeah, Japan is definitely a tough one, and that
- 52:45Speaker 2: would be probably one of the holy girls for me
- 52:47Speaker 2: to get in Japan because listen, they have exquisite, exquisite
- 52:51Speaker 2: tastes and exquisite beauty care. So they tend to stick
- 52:56Speaker 2: to their own brands because they are really amazing brands,
- 53:00Speaker 2: and they aren't as easily impressed by American brands. You know,
- 53:03Speaker 2: when you go in Vietnam and Taiwan, they're so excited
- 53:05Speaker 2: to have an American brand, you know. So yeah, it's
- 53:08Speaker 2: a different world there. That would definitely be one I
- 53:10Speaker 2: would love to expand it to and go to beautiful country.
- 53:14Speaker 5: Absolutely sure.
- 53:16Speaker 4: Well, thank you, thank you, for taking the time and
- 53:18Speaker 4: sit down with us having a conversation. Main thing that
- 53:21Speaker 4: you would like to leave the audience with before we
- 53:23Speaker 4: head out.
- 53:25Speaker 2: I would just say that, you know, we live in
- 53:29Speaker 2: an amazing country with with tremendous potential and possibilities, and
- 53:35Speaker 2: I know a lot's going on it in it the
- 53:37Speaker 2: last few years, it's kind of been crazy. But as
- 53:41Speaker 2: a Latina, as a woman and in a sector that
- 53:45Speaker 2: is run by men, I would just encourage you know,
- 53:49Speaker 2: every woman really to follow your dreams and to know
- 53:54Speaker 2: that you two can do it. I'm living proof of it.
- 53:57Speaker 5: That's a fan.
- 53:58Speaker 6: Why when you can remind the times right? I think
- 54:02Speaker 6: entrepreneurial boxes. Do you know maybe you know toed some
- 54:05Speaker 6: guys with bids that may want to try out the product.
- 54:09Speaker 4: That's right, It's just fair. Thank you guys for rocking us.
- 54:12Speaker 4: To see you next week.
- 54:13Speaker 2: Thank you.
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