Latest / The Slow Pitch Sales Podcast
3 Sales Call Tips – Dealing with Hostile People
If you're new to sales, you may not have experienced a hostile person on the other end of the line...but it will happen. In this episode, we provide some tips about making sales calls to hostile people. Most salespeople struggle when the other party is combative, aggressive, or hostile. Usually it's because they weren't prepared with how to deal with it, take it personally, or don't have the tools to move the conversation away from the aggressive tone to a more adult tone.
The skinny
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