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How AI is solving real utility challenges [partner content]

Laurent Boinot, a power and utilities leader at Microsoft, remembers the moment he discovered the power of artificial intelligence. Years ago, as a student using a basic AI model to assess World Bank project risks, he was amazed to discover the technology outperformed human experts.

"With a very basic AI tool, we were able to replicate that risk analysis and do a better job than the human graders did," says Boinot.

Today, Boinot works with utilities to implement AI solutions — an industry traditionally resistant to new technologies. "Our customers want to be fast followers, and in order to be…

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