Latest / The Pivot Podcast with Fexingo: How Businesses Change Direction and Survive Disruption
How a Small Town Bank Beat the Megabanks
In this episode of The Pivot Podcast, Lucas and Luna explore a remarkable business pivot that most people have never heard of: a small, community-focused bank that transformed itself into a digital challenger capable of competing with the megabanks. They trace the bank's journey from near-collapse in 2008 to a customer-obsessed fintech pioneer, highlighting the key decisions and metrics that drove the turnaround. Along the way, they discuss the broader lessons for any business facing disruption, including the importance of listening to customers, embracing technology without losing the…
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