Latest / Omni Talk Retail / Carrefour's Helene Labaume on Innovation at Scale: From Computer Vision to AI Product Formulation

Transcript

Carrefour's Helene Labaume on Innovation at Scale: From Computer Vision to AI Product Formulation · Omni Talk Retail

• 0:00
  Bonjour,
• 0:00
  and
• 0:01
  hello,
• 0:01
  everyone.
• 0:01
  This
• 0:02
  is
• 0:02
  omnitalk
• 0:02
  Retail.
• 0:03
  I'm
• 0:03
  Chris
• 0:03
  Walton.
• 0:04
  And
• 0:04
  I'm
• 0:04
  Anne
• 0:04
  Mazinga.
• 0:05
  And
• 0:05
  we
• 0:05
  are
• 0:05
  coming
• 0:05
  to
• 0:05
  you
• 0:05
  live
• 0:06
  once
• 0:06
  again
• 0:06
  from
• 0:06
  the
• 0:06
  Fusion
• 0:07
  Group's
• 0:07
  podcast
• 0:08
  studio
• 0:08
  at
• 0:08
  the
• 0:08
  NRF
• 0:09
  big
• 0:09
  show
• 0:09
  in
• 0:10
  Paris.
• 0:11
  It's
• 0:11
  a
• 0:11
  fun
• 0:11
  day,
• 0:12
  Anne.
• 0:12
  It's
• 0:12
  the
• 0:12
  last
• 0:12
  day
• 0:13
  of
• 0:13
  the
• 0:13
  show.
• 0:13
  Last
• 0:13
  day
• 0:13
  of
• 0:14
  the
• 0:14
  show.
• 0:14
  Is
• 0:14
  it
• 0:14
  Thursday?
• 0:15
  It's
• 0:15
  Thursday.
• 0:16
  We
• 0:16
  made
• 0:16
  it
• 0:16
  here.
• 0:17
  Despite
• 0:17
  an
• 0:18
  impending
• 0:18
  strike,
• 0:20
  there's
• 0:20
  still
• 0:20
  lots
• 0:21
  of
• 0:21
  action,
• 0:22
  and
• 0:22
  my
• 0:23
  favorite
• 0:23
  is
• 0:23
  how
• 0:24
  our
• 0:24
  guests
• 0:24
  just
• 0:24
  laughed
• 0:25
  at
• 0:25
  your
• 0:25
  pronunciation
• 0:26
  of
• 0:26
  Bonjour.
• 0:27
  Bonjour.
• 0:27
  Yeah,
• 0:27
  well,
• 0:28
  she's
• 0:28
  probably
• 0:29
  gonna
• 0:29
  laugh
• 0:29
  when
• 0:29
  I
• 0:29
  pronounce
• 0:29
  her
• 0:30
  name
• 0:30
  now.
• 0:30
  So
• 0:30
  without
• 0:31
  further
• 0:31
  ado,
• 0:31
  we,
• 0:32
  Elaine
• 0:32
  Laboum,
• 0:33
  the
• 0:33
  Innovation
• 0:33
  and
• 0:34
  Capital
• 0:34
  Funds
• 0:34
  Director
• 0:35
  at
• 0:35
  Carrefour.
• 0:35
  How'd
• 0:36
  I
• 0:36
  do?
• 0:37
  I'm
• 0:37
  fine,
• 0:37
  thank
• 0:37
  you.
• 0:38
  Yeah.
• 0:38
  How'd
• 0:38
  I
• 0:38
  do
• 0:38
  on
• 0:39
  the
• 0:39
  name?
• 0:39
  Was
• 0:39
  it
• 0:39
  perfect?
• 0:40
  Perfect.
• 0:40
  Perfect.
• 0:41
  Yeah.
• 0:41
  You're
• 0:41
  lying.
• 0:41
  But,
• 0:42
  hey,
• 0:42
  flattery
• 0:43
  will
• 0:43
  get
• 0:43
  you
• 0:43
  everywhere.
• 0:44
  Well,
• 0:44
  then
• 0:45
  let's
• 0:45
  start
• 0:45
  to
• 0:45
  talk
• 0:46
  about
• 0:46
  Carrefour.
• 0:47
  Maybe
• 0:47
  start
• 0:48
  there
• 0:48
  for
• 0:48
  our
• 0:48
  audience
• 0:49
  who
• 0:49
  might
• 0:49
  not
• 0:49
  be
• 0:49
  familiar.
• 0:50
  Talk
• 0:50
  about
• 0:50
  Carrefour,
• 0:51
  what
• 0:51
  products
• 0:52
  you
• 0:52
  sell
• 0:53
  and
• 0:53
  kind
• 0:53
  of
• 0:54
  how
• 0:54
  you
• 0:54
  play
• 0:55
  in
• 0:55
  the
• 0:56
  space
• 0:56
  in
• 0:56
  France.
• 0:57
  And
• 0:57
  then
• 0:57
  also
• 0:58
  I'd
• 0:58
  love
• 0:58
  to
• 0:58
  get
• 0:58
  an
• 0:59
  understanding
• 0:59
  of
• 1:00
  your
• 1:00
  role
• 1:00
  and
• 1:01
  everything
• 1:01
  that
• 1:01
  you
• 1:01
  oversee,
• 1:02
  because
• 1:02
  it's
• 1:02
  a
• 1:02
  pretty
• 1:02
  impressive
• 1:03
  title.
• 1:04
  Okay,
• 1:04
  so
• 1:04
  Carrefour,
• 1:05
  it's
• 1:05
  one
• 1:05
  of
• 1:05
  the
• 1:05
  biggest
• 1:06
  retailer
• 1:06
  in
• 1:06
  the
• 1:06
  world
• 1:07
  because
• 1:08
  we
• 1:08
  are
• 1:08
  in
• 1:08
  more
• 1:09
  than
• 1:09
  six
• 1:10
  integrated
• 1:10
  countries,
• 1:11
  which
• 1:11
  are
• 1:11
  France,
• 1:12
  Spain,
• 1:12
  Poland,
• 1:13
  Romania,
• 1:13
  Belgium,
• 1:14
  Brazil
• 1:15
  and
• 1:15
  Argentina.
• 1:16
  And
• 1:16
  we
• 1:17
  are
• 1:17
  in
• 1:17
  more
• 1:17
  than
• 1:18
  40
• 1:18
  countries
• 1:19
  in
• 1:19
  mass
• 1:20
  enfranchise.
• 1:21
  So
• 1:21
  it's
• 1:22
  really
• 1:22
  huge
• 1:23
  retailer,
• 1:24
  mainly
• 1:25
  in
• 1:25
  North
• 1:26
  Africa,
• 1:26
  Middle
• 1:27
  east
• 1:27
  and
• 1:27
  also
• 1:28
  Central
• 1:28
  Asia.
• 1:30
  More
• 1:30
  than
• 1:31
  90
• 1:31
  billion
• 1:31
  revenues
• 1:32
  per
• 1:32
  year.
• 1:34
  The
• 1:34
  first
• 1:34
  hyper
• 1:35
  market
• 1:35
  we
• 1:35
  launched
• 1:35
  was
• 1:35
  in
• 1:36
  1963.
• 1:37
  So
• 1:37
  we
• 1:38
  are
• 1:38
  no
• 1:38
  old
• 1:38
  company
• 1:39
  now.
• 1:39
  And
• 1:41
  what
• 1:42
  can
• 1:42
  I
• 1:42
  say?
• 1:42
  So
• 1:43
  innovation
• 1:43
  at
• 1:43
  Carrefour.
• 1:44
  Yeah,
• 1:44
  tell
• 1:44
  us.
• 1:45
  So
• 1:46
  when
• 1:46
  we
• 1:46
  talk
• 1:46
  about
• 1:46
  innovation
• 1:47
  at
• 1:47
  Carrefour,
• 1:47
  we
• 1:48
  talk
• 1:48
  about
• 1:48
  disruption
• 1:49
  and
• 1:49
  prospection.
• 1:50
  So
• 1:51
  we
• 1:51
  like
• 1:51
  to
• 1:52
  say,
• 1:52
  then
• 1:54
  if
• 1:54
  you
• 1:54
  say
• 1:55
  a
• 1:55
  connected
• 1:55
  barbecue
• 1:56
  lunchbox
• 1:56
  cafe,
• 1:57
  it
• 1:57
  won't
• 1:57
  be
• 1:57
  us.
• 1:58
  If
• 1:58
  you
• 1:59
  see
• 1:59
  a
• 1:59
  new
• 1:59
  chocolate
• 2:00
  from
• 2:00
  somewhere,
• 2:01
  it's
• 2:01
  not
• 2:01
  be
• 2:02
  us.
• 2:02
  It's
• 2:03
  really
• 2:03
  about
• 2:04
  what
• 2:04
  we've
• 2:05
  launched.
• 2:05
  We've
• 2:05
  launched
• 2:06
  autonomous
• 2:07
  delivery,
• 2:08
  autonomous
• 2:08
  stores,
• 2:10
  Genai
• 2:11
  platform
• 2:12
  for
• 2:12
  marketing,
• 2:14
  Web3.
• 2:15
  A
• 2:15
  long
• 2:15
  time
• 2:16
  ago.
• 2:19
  So
• 2:19
  we
• 2:19
  are
• 2:19
  really
• 2:20
  here
• 2:20
  to
• 2:20
  think
• 2:20
  about
• 2:20
  what
• 2:21
  could
• 2:21
  be
• 2:21
  next
• 2:22
  for
• 2:22
  Carrefour.
• 2:23
  And
• 2:23
  what's
• 2:23
  your
• 2:24
  background?
• 2:24
  How
• 2:24
  did
• 2:25
  you
• 2:25
  come
• 2:25
  into
• 2:25
  that
• 2:25
  role?
• 2:26
  Yeah,
• 2:26
  so
• 2:26
  I
• 2:26
  joined
• 2:26
  Carrefour
• 2:27
  a
• 2:27
  bit
• 2:27
  more
• 2:28
  than
• 2:28
  three
• 2:28
  years
• 2:28
  ago.
• 2:29
  Before
• 2:29
  that,
• 2:30
  I
• 2:30
  used
• 2:30
  to
• 2:30
  work
• 2:30
  in
• 2:31
  the
• 2:31
  retail
• 2:31
  space
• 2:32
  already.
• 2:32
  Family
• 2:33
  business,
• 2:33
  specialized
• 2:34
  in
• 2:35
  party
• 2:36
  goods.
• 2:36
  So
• 2:36
  in
• 2:37
  the
• 2:37
  us
• 2:37
  you
• 2:37
  might
• 2:38
  know
• 2:38
  all
• 2:38
  party
• 2:39
  City
• 2:40
  who
• 2:40
  unfortunately
• 2:41
  shut
• 2:41
  down
• 2:41
  a
• 2:42
  few
• 2:42
  months
• 2:42
  ago
• 2:42
  and
• 2:43
  it
• 2:43
  was
• 2:43
  like
• 2:43
  the
• 2:43
  party
• 2:43
  city
• 2:44
  in
• 2:44
  France.
• 2:45
  And
• 2:45
  before
• 2:45
  that
• 2:46
  I
• 2:46
  used
• 2:46
  to
• 2:46
  be
• 2:46
  a
• 2:46
  lawyer
• 2:47
  in
• 2:47
  M
• 2:47
  and
• 2:47
  A
• 2:47
  or
• 2:48
  corporate.
• 2:48
  So
• 2:49
  just
• 2:51
  tell
• 2:51
  your
• 2:51
  children
• 2:51
  to
• 2:52
  study
• 2:52
  low
• 2:52
  and
• 2:52
  you'll
• 2:53
  be
• 2:53
  able
• 2:53
  to
• 2:53
  do
• 2:53
  many
• 2:53
  things.
• 2:54
  Yeah,
• 2:54
  it's
• 2:55
  always
• 2:55
  interesting
• 2:55
  that
• 2:55
  people
• 2:56
  in
• 2:57
  your
• 2:57
  area
• 2:57
  always
• 2:57
  seem
• 2:57
  to
• 2:58
  have
• 2:58
  a
• 2:58
  legal
• 2:58
  background
• 2:58
  to
• 2:59
  some
• 2:59
  degree.
• 2:59
  So
• 3:00
  how
• 3:00
  do
• 3:00
  you
• 3:00
  stay
• 3:00
  current
• 3:01
  or
• 3:01
  on
• 3:01
  top
• 3:01
  of
• 3:01
  everything
• 3:01
  in
• 3:02
  the
• 3:02
  startup
• 3:02
  space?
• 3:03
  Okay,
• 3:04
  this
• 3:04
  is,
• 3:05
  I
• 3:05
  would
• 3:05
  say
• 3:06
  our
• 3:06
  job
• 3:06
  on
• 3:06
  a
• 3:06
  daily
• 3:09
  what
• 3:10
  we
• 3:10
  do.
• 3:10
  And
• 3:11
  of
• 3:11
  course
• 3:12
  for
• 3:12
  three
• 3:12
  years
• 3:13
  now
• 3:13
  we
• 3:13
  have
• 3:13
  built
• 3:15
  a
• 3:15
  VC
• 3:16
  fund
• 3:16
  called
• 3:16
  Destor
• 3:18
  in
• 3:18
  which
• 3:18
  we
• 3:18
  invest
• 3:19
  in
• 3:20
  four
• 3:20
  streams
• 3:21
  which
• 3:21
  are
• 3:22
  future
• 3:22
  of
• 3:22
  E
• 3:22
  commerce
• 3:23
  and
• 3:23
  retail
• 3:23
  impact,
• 3:24
  fintech
• 3:24
  and
• 3:24
  data
• 3:25
  intake
• 3:25
  for
• 3:25
  operations.
• 3:26
  And
• 3:26
  this
• 3:27
  is
• 3:27
  a
• 3:27
  way
• 3:27
  for
• 3:27
  careful
• 3:28
  of
• 3:28
  course
• 3:28
  to
• 3:28
  invest
• 3:29
  in
• 3:29
  future
• 3:30
  through
• 3:30
  the
• 3:30
  startups,
• 3:31
  but
• 3:31
  also
• 3:31
  to
• 3:31
  be
• 3:31
  very
• 3:32
  at
• 3:32
  the
• 3:32
  heart
• 3:33
  of
• 3:33
  the
• 3:33
  startup
• 3:34
  ecosystem
• 3:35
  and
• 3:35
  to
• 3:35
  be
• 3:36
  stick
• 3:37
  to
• 3:37
  everything
• 3:37
  what
• 3:38
  happens
• 3:38
  and
• 3:38
  when
• 3:38
  everything
• 3:38
  is
• 3:39
  new,
• 3:39
  regarding
• 3:39
  products,
• 3:40
  regarding
• 3:40
  technology,
• 3:41
  regarding
• 3:42
  solutions.
• 3:42
  So
• 3:43
  it's
• 3:43
  very
• 3:43
  important
• 3:43
  for
• 3:44
  us.
• 3:44
  And
• 3:44
  so
• 3:45
  it's
• 3:45
  definitely
• 3:46
  linked
• 3:46
  to
• 3:47
  what
• 3:47
  we
• 3:47
  are
• 3:47
  doing
• 3:48
  within
• 3:48
  the
• 3:48
  innovation
• 3:49
  team
• 3:49
  on
• 3:49
  a
• 3:49
  daily
• 3:50
  basis.
• 3:50
  Well,
• 3:50
  and
• 3:51
  what
• 3:51
  are
• 3:51
  some
• 3:51
  of
• 3:52
  those
• 3:52
  kind
• 3:52
  of
• 3:52
  standout
• 3:54
  initiatives
• 3:55
  as
• 3:55
  you're
• 3:55
  kind
• 3:56
  of
• 3:56
  moving
• 3:56
  forward?
• 3:57
  Digital
• 3:57
  transformation
• 3:58
  at
• 3:58
  Carrefour?
• 3:58
  What
• 3:59
  are
• 3:59
  some
• 3:59
  of
• 3:59
  those
• 3:59
  technologies
• 4:00
  or
• 4:00
  some
• 4:00
  of
• 4:00
  those
• 4:01
  deployments
• 4:01
  that
• 4:01
  you
• 4:01
  feel
• 4:02
  like
• 4:02
  stand
• 4:02
  out
• 4:02
  most?
• 4:04
  You
• 4:04
  know,
• 4:04
  the
• 4:04
  Gartner
• 4:05
  curve,
• 4:05
  I
• 4:06
  guess.
• 4:06
  Yeah,
• 4:06
  yeah,
• 4:07
  right.
• 4:07
  Who
• 4:08
  does
• 4:08
  it?
• 4:08
  Yeah.
• 4:09
  So
• 4:09
  at
• 4:10
  the
• 4:10
  innovation
• 4:10
  we
• 4:10
  are
• 4:11
  always,
• 4:11
  you
• 4:11
  know,
• 4:12
  like
• 4:12
  at
• 4:12
  the
• 4:13
  beginning
• 4:13
  of
• 4:13
  the
• 4:13
  curve,
• 4:13
  like
• 4:14
  to
• 4:14
  check
• 4:15
  everything
• 4:16
  emerging
• 4:17
  regarding
• 4:18
  technologies.
• 4:19
  And
• 4:19
  so
• 4:19
  if
• 4:20
  I
• 4:20
  think
• 4:20
  about
• 4:20
  computer
• 4:21
  vision,
• 4:21
  for
• 4:21
  example,
• 4:22
  we
• 4:22
  launched
• 4:22
  projects
• 4:23
  maybe
• 4:23
  three,
• 4:24
  four,
• 4:24
  five
• 4:24
  years
• 4:24
  ago.
• 4:25
  It
• 4:26
  was
• 4:26
  not
• 4:27
  mature
• 4:27
  maybe
• 4:27
  at
• 4:28
  this
• 4:28
  time.
• 4:28
  And
• 4:28
  now
• 4:28
  it's
• 4:29
  scaling
• 4:30
  and
• 4:31
  now
• 4:31
  we
• 4:32
  are
• 4:32
  scaling
• 4:32
  projects
• 4:32
  of
• 4:34
  computer
• 4:34
  vision
• 4:34
  and
• 4:35
  shelf,
• 4:35
  you
• 4:36
  know,
• 4:36
  replenishment
• 4:38
  and
• 4:38
  many
• 4:38
  other
• 4:39
  things
• 4:40
  here,
• 4:40
  of
• 4:41
  course,
• 4:41
  at
• 4:41
  Vision,
• 4:42
  you
• 4:42
  are
• 4:42
  the
• 4:43
  heart
• 4:43
  of
• 4:43
  everything.
• 4:44
  What
• 4:44
  happened
• 4:44
  within
• 4:45
  the
• 4:45
  digitization
• 4:46
  of
• 4:46
  the
• 4:46
  store
• 4:47
  and
• 4:49
  of
• 4:49
  course
• 4:50
  Genai
• 4:51
  agentic,
• 4:53
  of.
• 4:53
  Course
• 4:54
  the
• 4:54
  Alphabet
• 4:55
  soup
• 4:55
  of
• 4:55
  AI.
• 4:56
  All
• 4:56
  right,
• 4:56
  so
• 4:57
  Ann
• 4:58
  and
• 4:58
  I
• 4:58
  are
• 4:58
  both
• 4:58
  former
• 4:58
  executives
• 5:00
  in
• 5:00
  the
• 5:00
  innovation
• 5:00
  area
• 5:00
  at
• 5:01
  Target.
• 5:01
  And
• 5:01
  so
• 5:01
  one
• 5:01
  of
• 5:01
  the
• 5:02
  questions
• 5:02
  I
• 5:02
  have
• 5:02
  for
• 5:02
  you
• 5:02
  is
• 5:03
  how
• 5:03
  do
• 5:03
  you
• 5:04
  communicate
• 5:04
  the
• 5:04
  value
• 5:05
  of
• 5:06
  your
• 5:06
  innovation
• 5:07
  work
• 5:07
  throughout
• 5:08
  the
• 5:08
  organization?
• 5:09
  Like
• 5:09
  how
• 5:09
  do
• 5:09
  you
• 5:09
  keep
• 5:10
  people
• 5:10
  aligned
• 5:10
  with
• 5:10
  it?
• 5:11
  Because
• 5:11
  that
• 5:11
  was
• 5:11
  always
• 5:11
  a
• 5:11
  trick
• 5:12
  for
• 5:12
  us.
• 5:12
  I'm
• 5:12
  curious
• 5:13
  what
• 5:14
  the
• 5:14
  secret
• 5:14
  to
• 5:15
  your
• 5:15
  success
• 5:15
  is.
• 5:16
  So
• 5:17
  we
• 5:17
  have
• 5:17
  three
• 5:17
  pillars.
• 5:17
  We
• 5:18
  work
• 5:19
  within
• 5:20
  innovation
• 5:20
  and
• 5:21
  VC
• 5:21
  team
• 5:21
  which
• 5:21
  are
• 5:22
  of
• 5:22
  course
• 5:23
  checking
• 5:24
  on
• 5:24
  trends,
• 5:25
  delivering
• 5:25
  projects
• 5:26
  and
• 5:27
  promote
• 5:28
  what
• 5:28
  we
• 5:28
  are
• 5:28
  doing
• 5:29
  internally
• 5:29
  and
• 5:30
  outside.
• 5:31
  So
• 5:31
  how
• 5:31
  we're
• 5:32
  doing
• 5:32
  that,
• 5:32
  we
• 5:32
  are
• 5:32
  doing
• 5:33
  a
• 5:33
  lot
• 5:33
  of
• 5:34
  notes
• 5:35
  for
• 5:35
  comex.
• 5:35
  For
• 5:36
  example,
• 5:36
  we
• 5:36
  have
• 5:37
  a
• 5:37
  monthly
• 5:38
  note
• 5:38
  regarding
• 5:39
  all
• 5:39
  the
• 5:40
  trends
• 5:40
  for
• 5:41
  the
• 5:41
  XCOM
• 5:41
  member,
• 5:42
  we
• 5:42
  do
• 5:42
  monthly.
• 5:43
  We
• 5:44
  also
• 5:44
  for
• 5:45
  all
• 5:45
  our
• 5:45
  projects
• 5:46
  within
• 5:46
  innovation,
• 5:46
  we
• 5:47
  have
• 5:48
  sponsors
• 5:49
  from
• 5:49
  comex
• 5:51
  and
• 5:53
  we
• 5:53
  have
• 5:53
  a
• 5:54
  lot
• 5:54
  of
• 5:54
  chance
• 5:54
  because
• 5:54
  we
• 5:55
  have.
• 5:55
  Our
• 5:55
  CEO
• 5:56
  is
• 5:56
  really,
• 5:56
  really
• 5:56
  keen
• 5:57
  to
• 5:58
  check
• 5:58
  what
• 5:58
  happens
• 5:59
  with
• 5:59
  innovation
• 5:59
  because
• 6:00
  for
• 6:00
  him
• 6:00
  it's
• 6:00
  very
• 6:00
  important.
• 6:01
  That's
• 6:01
  the
• 6:01
  key.
• 6:02
  Yeah,
• 6:02
  that's
• 6:02
  the
• 6:03
  key.
• 6:03
  That's
• 6:03
  the
• 6:03
  key
• 6:04
  right
• 6:04
  there
• 6:04
  on
• 6:04
  board,
• 6:04
  on
• 6:05
  the
• 6:05
  top.
• 6:05
  But
• 6:06
  also
• 6:06
  you
• 6:06
  have
• 6:06
  to
• 6:06
  onboard
• 6:07
  people
• 6:07
  from
• 6:07
  the
• 6:08
  businesses
• 6:09
  and
• 6:09
  the
• 6:09
  ground
• 6:09
  because
• 6:10
  we
• 6:10
  are
• 6:10
  a
• 6:10
  retail
• 6:11
  company
• 6:11
  and
• 6:12
  if
• 6:12
  you
• 6:12
  don't
• 6:12
  have
• 6:12
  the
• 6:12
  business
• 6:13
  people
• 6:13
  you're
• 6:13
  going
• 6:13
  to
• 6:13
  wear.
• 6:14
  Right.
• 6:16
  Well,
• 6:16
  I'm
• 6:17
  curious
• 6:18
  what
• 6:19
  some
• 6:20
  of
• 6:20
  the
• 6:20
  top
• 6:20
  innovation
• 6:21
  areas
• 6:21
  are
• 6:22
  that
• 6:22
  you
• 6:22
  believe
• 6:23
  will,
• 6:23
  will
• 6:23
  impact
• 6:24
  the
• 6:24
  industry
• 6:24
  and
• 6:25
  especially
• 6:25
  at
• 6:25
  Carrefour
• 6:26
  in
• 6:26
  the
• 6:26
  next
• 6:27
  five
• 6:27
  years.
• 6:30
  As
• 6:30
  I
• 6:30
  said
• 6:30
  previously,
• 6:31
  store
• 6:32
  digitization
• 6:33
  with
• 6:33
  everything
• 6:33
  we
• 6:34
  see
• 6:34
  with
• 6:34
  storage.
• 6:35
  Digitization.
• 6:35
  Yeah,
• 6:35
  that's
• 6:36
  cool.
• 6:36
  This
• 6:36
  is
• 6:37
  very
• 6:37
  important.
• 6:38
  HCs,
• 6:38
  computer
• 6:39
  vision,
• 6:39
  everything.
• 6:39
  Because
• 6:40
  use
• 6:41
  cases
• 6:41
  are
• 6:41
  almost
• 6:42
  infinite.
• 6:42
  So
• 6:43
  it's
• 6:43
  very,
• 6:43
  very
• 6:44
  crazy.
• 6:44
  And
• 6:44
  also
• 6:45
  I
• 6:45
  would
• 6:46
  say
• 6:47
  robotics
• 6:48
  for
• 6:48
  sure.
• 6:49
  In
• 6:49
  the.
• 6:50
  Inside
• 6:50
  the
• 6:51
  front
• 6:51
  of
• 6:51
  the
• 6:51
  store.
• 6:52
  Maybe.
• 6:52
  Maybe.
• 6:53
  Okay.
• 6:53
  Things
• 6:54
  we
• 6:54
  can
• 6:54
  think
• 6:54
  about.
• 6:55
  Yeah,
• 6:55
  right.
• 6:55
  Of
• 6:55
  course
• 6:56
  we
• 6:56
  think
• 6:56
  about
• 6:56
  warehouses,
• 6:57
  supply,
• 6:57
  but
• 6:58
  maybe
• 6:58
  to
• 6:58
  mobiletics
• 6:59
  within
• 6:59
  the
• 6:59
  store
• 6:59
  to
• 6:59
  have
• 7:00
  the
• 7:00
  associates
• 7:00
  for
• 7:00
  sure.
• 7:01
  Okay.
• 7:02
  What
• 7:02
  we
• 7:02
  are
• 7:03
  looking
• 7:03
  at
• 7:03
  right
• 7:03
  now,
• 7:04
  it's
• 7:04
  also
• 7:04
  smart
• 7:04
  glasses
• 7:05
  because
• 7:06
  we
• 7:06
  can
• 7:06
  imagine
• 7:07
  many
• 7:07
  use
• 7:07
  cases
• 7:07
  for
• 7:08
  sure.
• 7:08
  Yeah.
• 7:09
  There's
• 7:10
  a
• 7:10
  new
• 7:10
  product
• 7:10
  coming
• 7:11
  out
• 7:11
  today.
• 7:11
  Yeah,
• 7:12
  I
• 7:12
  believe.
• 7:12
  Yeah,
• 7:13
  it's
• 7:13
  crazy.
• 7:13
  Google
• 7:13
  made
• 7:14
  announcement
• 7:14
  before
• 7:15
  summer
• 7:16
  new
• 7:16
  glasses
• 7:16
  from
• 7:17
  Meta
• 7:17
  two
• 7:18
  days
• 7:18
  ago,
• 7:18
  Samsung
• 7:19
  at
• 7:19
  the
• 7:19
  end
• 7:19
  of
• 7:19
  the
• 7:19
  month.
• 7:20
  So
• 7:20
  it's.
• 7:20
  Yeah,
• 7:21
  I
• 7:22
  got
• 7:22
  my
• 7:22
  Meta
• 7:22
  glasses.
• 7:22
  I
• 7:22
  got
• 7:23
  to
• 7:23
  put
• 7:23
  them
• 7:23
  on.
• 7:23
  Yes.
• 7:23
  Anyway,
• 7:24
  so
• 7:24
  I
• 7:24
  think
• 7:24
  that
• 7:25
  the.
• 7:25
  We're
• 7:25
  gonna
• 7:26
  see
• 7:26
  many,
• 7:27
  many
• 7:27
  uses
• 7:28
  cases
• 7:28
  for
• 7:28
  consumer,
• 7:29
  but
• 7:29
  also
• 7:29
  for
• 7:29
  associates.
• 7:30
  So
• 7:31
  this
• 7:31
  is
• 7:31
  something
• 7:31
  we
• 7:31
  are
• 7:31
  deep
• 7:32
  diving
• 7:32
  in
• 7:32
  right
• 7:33
  now.
• 7:34
  And
• 7:35
  also,
• 7:35
  and
• 7:35
  another
• 7:36
  thing
• 7:37
  really,
• 7:37
  really
• 7:37
  specific
• 7:38
  to
• 7:38
  retail,
• 7:39
  I
• 7:39
  think
• 7:40
  and
• 7:41
  or
• 7:41
  to
• 7:41
  our
• 7:41
  field,
• 7:42
  it's
• 7:42
  AI
• 7:43
  for
• 7:45
  formulation
• 7:45
  of
• 7:46
  products.
• 7:47
  This
• 7:47
  is
• 7:47
  something
• 7:47
  we
• 7:48
  are
• 7:48
  working
• 7:48
  on
• 7:48
  right
• 7:48
  now.
• 7:49
  I've
• 7:49
  heard
• 7:49
  about
• 7:49
  that
• 7:50
  too.
• 7:50
  And
• 7:50
  it's
• 7:50
  really
• 7:51
  how
• 7:51
  we
• 7:51
  can
• 7:51
  improve
• 7:52
  the
• 7:52
  recipes,
• 7:52
  the
• 7:52
  formulation,
• 7:54
  find
• 7:54
  new
• 7:57
  vegan
• 7:58
  formulations
• 7:59
  and
• 7:59
  improve
• 7:59
  without
• 8:00
  sugar,
• 8:01
  et
• 8:01
  cetera.
• 8:01
  Yeah,
• 8:02
  yeah,
• 8:02
  yeah.
• 8:02
  It's
• 8:02
  really
• 8:02
  about
• 8:03
  that
• 8:03
  also,
• 8:03
  I
• 8:03
  think
• 8:03
  so.
• 8:04
  That's
• 8:04
  great.
• 8:04
  Those
• 8:04
  are
• 8:04
  great
• 8:05
  answers.
• 8:05
  All
• 8:05
  right,
• 8:05
  so
• 8:05
  let's
• 8:06
  get
• 8:06
  you
• 8:06
  out
• 8:06
  of
• 8:06
  here
• 8:06
  on
• 8:06
  this.
• 8:07
  So
• 8:07
  with
• 8:07
  all
• 8:07
  that
• 8:07
  you
• 8:08
  just
• 8:08
  said,
• 8:09
  if
• 8:09
  you
• 8:09
  were
• 8:09
  to
• 8:09
  predict
• 8:10
  say
• 8:10
  five,
• 8:10
  10
• 8:11
  years
• 8:11
  out,
• 8:11
  how
• 8:12
  will
• 8:12
  retailing
• 8:13
  be
• 8:13
  different
• 8:14
  then
• 8:14
  than
• 8:14
  it
• 8:14
  is
• 8:15
  today?
• 8:17
  I
• 8:18
  would
• 8:18
  say
• 8:18
  three
• 8:18
  things.
• 8:19
  Three
• 8:19
  things.
• 8:24
  I
• 8:24
  would
• 8:24
  say
• 8:25
  AI
• 8:26
  for
• 8:26
  sure.
• 8:26
  But
• 8:26
  it's
• 8:27
  not
• 8:27
  AI
• 8:28
  just
• 8:28
  for
• 8:28
  AI,
• 8:29
  you
• 8:29
  see,
• 8:29
  because
• 8:30
  it
• 8:30
  needs
• 8:30
  to
• 8:30
  serve
• 8:31
  the
• 8:31
  consumer,
• 8:32
  it
• 8:32
  needs
• 8:32
  to
• 8:33
  serve
• 8:33
  the
• 8:33
  associates.
• 8:33
  It's
• 8:34
  not
• 8:34
  just
• 8:34
  for
• 8:34
  the
• 8:34
  beauty
• 8:34
  of
• 8:35
  building
• 8:35
  algorithm
• 8:37
  technology
• 8:38
  for
• 8:38
  sure
• 8:38
  because
• 8:40
  and
• 8:40
  of
• 8:40
  course
• 8:40
  when
• 8:41
  you
• 8:41
  think
• 8:41
  about
• 8:42
  AI
• 8:42
  and
• 8:43
  digitalize
• 8:44
  your
• 8:44
  store
• 8:45
  if
• 8:45
  you
• 8:45
  don't
• 8:45
  have
• 8:45
  a
• 8:45
  strong
• 8:46
  tech
• 8:47
  you
• 8:47
  will
• 8:47
  go
• 8:47
  nowhere.
• 8:48
  So
• 8:48
  you
• 8:48
  need
• 8:48
  the
• 8:48
  infrastructure,
• 8:49
  the
• 8:49
  network
• 8:49
  and
• 8:50
  etc.
• 8:50
  So
• 8:50
  it
• 8:50
  will
• 8:51
  be
• 8:51
  key.
• 8:52
  And
• 8:52
  the
• 8:52
  third
• 8:53
  one,
• 8:53
  human
• 8:53
  of
• 8:53
  course
• 8:54
  because
• 8:54
  you
• 8:54
  can
• 8:54
  have
• 8:54
  the
• 8:55
  best
• 8:55
  stores
• 8:56
  with
• 8:57
  all
• 8:57
  the
• 8:57
  technology
• 8:57
  but
• 8:58
  you
• 8:58
  still
• 8:58
  need
• 8:58
  human.
• 8:59
  Otherwise
• 9:01
  customer
• 9:01
  is
• 9:01
  not
• 9:02
  looking
• 9:02
  for
• 9:02
  just
• 9:02
  robots
• 9:03
  in
• 9:03
  the
• 9:03
  store.
• 9:03
  I
• 9:03
  don't
• 9:04
  believe
• 9:04
  that.
• 9:04
  Yeah,
• 9:06
  maybe
• 9:07
  someday
• 9:07
  they're
• 9:07
  just
• 9:07
  not
• 9:08
  from
• 9:08
  Crawl
• 9:08
  four.
• 9:10
  All
• 9:10
  right.
• 9:11
  Well
• 9:11
  thank
• 9:11
  you
• 9:11
  so
• 9:11
  much.
• 9:12
  That
• 9:12
  was
• 9:12
  very
• 9:12
  enlightening
• 9:13
  and
• 9:13
  it
• 9:13
  also
• 9:13
  corroborated
• 9:14
  a
• 9:14
  lot
• 9:15
  of
• 9:15
  what
• 9:15
  we've
• 9:15
  heard
• 9:15
  at
• 9:15
  this
• 9:16
  show
• 9:16
  already,
• 9:16
  particularly
• 9:17
  the
• 9:17
  robotics
• 9:17
  call
• 9:17
  out.
• 9:18
  That
• 9:18
  was
• 9:18
  really
• 9:18
  interesting.
• 9:19
  So
• 9:19
  thanks
• 9:19
  for
• 9:19
  spending
• 9:19
  time
• 9:20
  with
• 9:20
  us.
• 9:20
  Thanks
• 9:20
  to
• 9:20
  the
• 9:20
  Fusion
• 9:21
  Group
• 9:21
  for
• 9:21
  sponsoring
• 9:22
  our
• 9:22
  coverage
• 9:22
  here
• 9:22
  at
• 9:22
  NRS
• 9:23
  big
• 9:23
  show
• 9:23
  in
• 9:24
  Europe.
• 9:24
  And
• 9:25
  until
• 9:25
  next
• 9:25
  time
• 9:26
  and
• 9:26
  be
• 9:26
  careful
• 9:27
  out
• 9:27
  there.