Latest / WCHS Network Podcasts / 02/24/2026 Ask the Expert with Ghareeb Dental Group
Transcript
- 0:00Speaker 1: The views and opinions expressed on this program do not
- 0:02Speaker 1: necessarily reflect the views and opinions of five ADWCHS it's
- 0:06Speaker 1: employees or WVRC Media.
- 0:29Speaker 2: Good morning, Thanks for tuning in to ask the expert
- 0:31Speaker 2: WCCHS the Voice of Charles an expert's talking a little
- 0:33Speaker 2: bit too much often. Well I'm not an expert. Well
- 0:35Speaker 2: maybe in radio, but talking a little bit too much
- 0:38Speaker 2: off the air this morning, welcome in the too into
- 0:41Speaker 2: the insanity. This is as the expert on five ADWCCHS
- 0:44Speaker 2: the Voice of Charleston for the first time this year.
- 0:46Speaker 2: I think it's twenty twenty six. I haven't seen him
- 0:48Speaker 2: since last year. GREEB Dental Group is in office with
- 0:51Speaker 2: me this morning, doctor A. Carson Henley from the Knas
- 0:53Speaker 2: City location that's in studio, as well as the doctor
- 0:56Speaker 2: Stephen Greeb from the South Charleston location of GREEB Dental
- 0:58Speaker 2: Group online Greebdentalgroup dot Com g H A R E
- 1:01Speaker 2: E B. Greed Dentalgroup dot Com. Will get more information
- 1:04Speaker 2: as the show goes on today, but first I have
- 1:05Speaker 2: to ask how you guys are doing. Haven't seen you
- 1:07Speaker 2: a little while? Everything going all right? Yeah, doing well.
- 1:09Speaker 3: It's navigating the snow and ice like everybody else and
- 1:12Speaker 3: enjoying enjoying winter. I think the best that we can.
- 1:14Speaker 3: We've my family likes the this no sports type of
- 1:18Speaker 3: things all great and snowboarding, so that's that's been really
- 1:20Speaker 3: fun for us. And navigating illnesses and you know, work
- 1:24Speaker 3: and road conditions. So yeah, that's pretty far for the course,
- 1:28Speaker 3: I think. But doing all right.
- 1:29Speaker 2: I feel really bad for my kid because neither my
- 1:31Speaker 2: wife nor I are very good on the uh or
- 1:34Speaker 2: the skis or the ice skates and things along those lines.
- 1:37Speaker 2: And I'm too old to learn. I'm not even gonna
- 1:39Speaker 2: try at this point. That's fair, that's fair. But but
- 1:42Speaker 2: my daughter is very interested in it. So you know,
- 1:44Speaker 2: she's like, I want to go ice skating. It's like, well, honey,
- 1:45Speaker 2: we'll take you ice skating. Uh, I can't teach you.
- 1:49Speaker 2: I'll be glad to to take you ice skating, but
- 1:51Speaker 2: I'm not gonna be able to teach you how to
- 1:52Speaker 2: do it. But uh, yeah, that's that's a good way
- 1:54Speaker 2: to be able to to Uh you didn't have to
- 1:56Speaker 2: ski to work any morning pretty close through.
- 1:58Speaker 3: But yeah, we started it was a thing about four
- 2:01Speaker 3: years ago. We were up at Snowshoe for Thanksgiving and
- 2:06Speaker 3: my wife Shane's parents had invited us up there and
- 2:09Speaker 3: it was an early snow and I skied a lot
- 2:13Speaker 3: growing up. SHANEA did a little bit too, and and
- 2:17Speaker 3: I was always interested interested in it, but it was
- 2:20Speaker 3: an early snow. So we said, you know, boys, you
- 2:21Speaker 3: want to try something snowboarding skiing, Like, yeah, let's do it.
- 2:25Speaker 3: And so we put them into a lesson and I
- 2:28Speaker 3: thought I was going to be picking them up at
- 2:30Speaker 3: lunch like, because it was an all day thing. And
- 2:31Speaker 3: I was like, these instructors are gonna call me like
- 2:33Speaker 3: come and get these kids. They're they're going crazy and uh.
- 2:36Speaker 3: But by the end of the day we went picked
- 2:38Speaker 3: on like we want to do it again tomorrow. So
- 2:40Speaker 3: then and then kudos to my wife. She was like,
- 2:42Speaker 3: I got to get better at this, and she got
- 2:44Speaker 3: a private instructor, so it is not too late, as
- 2:47Speaker 3: you're saying, and that really hound your skills. And got
- 2:51Speaker 3: the kids and some and some lessons and now we're
- 2:54Speaker 3: all doing it.
- 2:55Speaker 2: So it's fun. That's great. That that's good. That's good
- 2:58Speaker 2: that uh, I'll get I'll get see to it at
- 3:00Speaker 2: some point in time. She she really seems a desirous
- 3:02Speaker 2: so I can probably find some way to take care
- 3:04Speaker 2: of that.
- 3:04Speaker 4: So my experience is a little different ways the skiing
- 3:06Speaker 4: because we're on the skiing subject. Apparently, Well you're from
- 3:08Speaker 4: Texas too, right, from Texas, right, I'm a Texan. Yeah,
- 3:12Speaker 4: so we don't ski in Texas. Hey, in New Mexico
- 3:16Speaker 4: you go to Colorado, right, Obviously you.
- 3:18Speaker 2: Have to travel.
- 3:18Speaker 4: But here in what West Virginia, it's only three hours away, right,
- 3:21Speaker 4: which is really cool. So I actually learned to snowboard
- 3:24Speaker 4: in college and I love it. But when I had
- 3:27Speaker 4: kids and my kids started to learn, maybe a year ago,
- 3:30Speaker 4: we took them skiing, and I said, I have to
- 3:31Speaker 4: learn how to ski. Well, I took a lesson, and
- 3:35Speaker 4: I'm not that great at skiing. I thought I was
- 3:37Speaker 4: going to break both knees at once, just like, oh,
- 3:40Speaker 4: how did people do this? Like you have to like
- 3:42Speaker 4: coordinate effectively with a snowboard. You just kind of lean
- 3:45Speaker 4: to me. It's easy, I don't know, but skiing is difficult.
- 3:48Speaker 4: And so my kids only saw me ski and they
- 3:51Speaker 4: were like, he doesn't know what he's doing. But we're going.
- 3:54Speaker 4: We're actually going skiing this weekend, and I told the kids,
- 3:58Speaker 4: I'm snowboarding to show you all up this time. And
- 4:01Speaker 4: they're like, oh no, Dad, Dad's gonna like, oh, I
- 4:04Speaker 4: can't wait. You know, like, exactly, what's that one Disney
- 4:08Speaker 4: Channel original movie Johnny's Tsunami, Right, he got forced to ski,
- 4:12Speaker 4: but he's like a snow he's a surfer, but he
- 4:13Speaker 4: became a snowboarder. I'm like trying to show up my kids,
- 4:16Speaker 4: you know. So I'm excited about that. That's sort of
- 4:18Speaker 4: like happy Gilmore or something. Yeah, good stuff. That sounds
- 4:22Speaker 4: like a good time. Last thing about that. I saw
- 4:25Speaker 4: this great video the other day. I had nothing to
- 4:27Speaker 4: do with the Olympics, but a guy was at a
- 4:29Speaker 4: on a ski hill and he was just, I think,
- 4:31Speaker 4: was just walking along. I don't know, he's trying to
- 4:33Speaker 4: get from one side of the other, but he was
- 4:34Speaker 4: walking along the pitch where it goes down and he
- 4:38Speaker 4: lost his footing and then just fell down the hill
- 4:39Speaker 4: and ended up going down this huge slope like just
- 4:42Speaker 4: on his butt.
- 4:42Speaker 2: And yeah, and eventually he just had a good time
- 4:44Speaker 2: with you. So he had his thumbs up and was
- 4:46Speaker 2: just like kicking and he's like, well, what am I
- 4:47Speaker 2: gonna do? Just gonna slide at this one? It was
- 4:48Speaker 2: a long way.
- 4:49Speaker 3: Yep, you can't do anything about it.
- 4:50Speaker 2: Sometimes I guess that would be the way I would
- 4:52Speaker 2: get down the hill anymore. I would just My problem
- 4:55Speaker 2: is the height, actually, but we won't get into that.
- 4:57Speaker 2: I don't like I don't like the ski lift very well,
- 5:00Speaker 2: give us all this morning. If you've maybe fallen out
- 5:01Speaker 2: of a ski lift and busted a tooth or something
- 5:03Speaker 2: or anything along those lines, you give us a call
- 5:04Speaker 2: this morning. Three zero four three four five fifty eight
- 5:06Speaker 2: fifty eight three or four three four five fifty eight?
- 5:08Speaker 2: What's did you see our posts on Facebook? That was? No?
- 5:10Speaker 2: What was it?
- 5:11Speaker 5: You?
- 5:13Speaker 2: Actually?
- 5:14Speaker 3: I got to give actually my physical therapist credit. He
- 5:17Speaker 3: sent me a picture. Is Jack Hughes, right, he's the
- 5:20Speaker 3: player out yeah, and he sent me this picture. He's like,
- 5:24Speaker 3: this is some good marketing material for you guys. It's like,
- 5:26Speaker 3: you're right, So we put it up on Facebook. Said,
- 5:29Speaker 3: you know, congratulations for the gold medal. But you noticed
- 5:32Speaker 3: his broken tooth first, right, Like when you see him,
- 5:35Speaker 3: that's all you see?
- 5:35Speaker 2: Right?
- 5:36Speaker 3: It come come to us, we can fix it.
- 5:38Speaker 2: Was it was fun? You should have offered to take
- 5:39Speaker 2: care of for it. Offer stands man. Yeah, right, that's
- 5:43Speaker 2: uh hee. Then that ties in nicely to what we were
- 5:46Speaker 2: talking about cold weather and teeth and ice, and hey,
- 5:49Speaker 2: it works out pretty well. You give us a call
- 5:50Speaker 2: this WRN if you have questions. Good discussion we're going
- 5:53Speaker 2: to have this morning. We're going to talk a little
- 5:54Speaker 2: bit about about choosing your dentists, getting to the dentist
- 5:57Speaker 2: red flags at a dental office. And that's a really
- 6:00Speaker 2: good point because just a couple of weeks ago, and
- 6:02Speaker 2: I was thinking about our conversations we have all the time.
- 6:05Speaker 2: Actually is last weekend, I was listening to a podcast.
- 6:08Speaker 2: I listened to a Bunch of a Lot, which has
- 6:10Speaker 2: a bunch of sciencey types on it and things like that,
- 6:12Speaker 2: and they were just talking and one of the one
- 6:14Speaker 2: of the cast members, one of the hosts of the show,
- 6:16Speaker 2: was talking about how she had never had a root
- 6:19Speaker 2: canal and so she was going for her for and
- 6:22Speaker 2: she was like, and this is somebody that's like like
- 6:25Speaker 2: like a scientist, you know, they're they're like they're a
- 6:27Speaker 2: practicing researcher and things like that. Scared of the dentist,
- 6:30Speaker 2: like like was asking for advice, like what do I expect?
- 6:32Speaker 2: Should I be scared of that one? And I'm thinking
- 6:34Speaker 2: to us, so I was like, man, this is something
- 6:35Speaker 2: that we should have a conversation about, you know. And
- 6:38Speaker 2: and but we've been there. The interesting thing that she
- 6:40Speaker 2: was talking about is she did kind of like what
- 6:42Speaker 2: we're what the information you guys sent me this one.
- 6:44Speaker 2: She actually shopped around a little bit for somebody that
- 6:46Speaker 2: she felt comfortable with before she went ahead for her procedure,
- 6:49Speaker 2: and she like sort of relayed that is this is
- 6:51Speaker 2: how you have to advocate for yourself and health, and
- 6:53Speaker 2: like this and the reason we have to do And
- 6:54Speaker 2: she had a couple of things that was weird about
- 6:56Speaker 2: some kind of the pockets in her teeth or something
- 6:58Speaker 2: that she was concerned about and wanted somebody that she
- 7:01Speaker 2: trusted with it. But regardless, I felt that it was
- 7:03Speaker 2: funny when I got this morning because it's really similar
- 7:06Speaker 2: to that situation because when you're going to go it's
- 7:08Speaker 2: and I think it's interesting the way that you put
- 7:10Speaker 2: it in here. You're not going like to a car dealership.
- 7:13Speaker 2: You're not looking for the newest and the best necessarily
- 7:15Speaker 2: unless less what you want. You want that relationship. You
- 7:17Speaker 2: want to be able to talk to your doctor.
- 7:19Speaker 3: Yeah, it all comes down to comfort. I tell patients
- 7:21Speaker 3: new patients this all the time, whether it's in our
- 7:24Speaker 3: office or somebody else's, we want you to find a
- 7:27Speaker 3: dental home. We call it a place where you go
- 7:29Speaker 3: for your regular dental treatment where you're comfortable, you know.
- 7:32Speaker 3: And that's whether it's in our office or somewhere else,
- 7:34Speaker 3: that's fine, But we want patients to have that relationship
- 7:37Speaker 3: with their provider.
- 7:39Speaker 2: I noticed and for example, in somebody the information that
- 7:41Speaker 2: you sent me, you know, like a place that starts
- 7:44Speaker 2: offering you advanced not un necessarily cosmetic, but things like
- 7:48Speaker 2: veneers and things along those lines, before even addressing like
- 7:50Speaker 2: the root problems that might be going on in your mouth.
- 7:53Speaker 2: I mean, what's the point of getting veneers or making
- 7:55Speaker 2: that sort of investment if you have other problems that
- 7:57Speaker 2: are already going on in your mouth and you're sort
- 7:59Speaker 2: of sort of skipping the line a little bit on
- 8:01Speaker 2: these things, and you want to make sure that you
- 8:03Speaker 2: take your and I've been to your office enough to
- 8:05Speaker 2: know you have to start sort of at the beginning.
- 8:07Speaker 2: You know, you have to build up your mouth health first.
- 8:09Speaker 3: And that's where we're trained. Even back from dental school,
- 8:11Speaker 3: as you start with what we call disease control, you
- 8:14Speaker 3: come in and say, here are the big problems we've
- 8:17Speaker 3: got to address before we can move on to anything
- 8:20Speaker 3: cosmetic or elective and get your mouth in a healthy state,
- 8:24Speaker 3: and then we can build upon that if you so
- 8:26Speaker 3: desire so. Yes, it's you can't get the cart before
- 8:29Speaker 3: the horse in that situation.
- 8:31Speaker 4: And how often do patients walk in saying I just
- 8:34Speaker 4: want my teeth cleaned and I want them wider, and
- 8:36Speaker 4: you go, well, let's talk about that cleaning, right, because
- 8:39Speaker 4: you have rampant disease when it comes to the amount
- 8:42Speaker 4: of inflammation in your gums, et cetera, et cetera. We
- 8:45Speaker 4: will talk about whitening. But right now, let's not talk
- 8:48Speaker 4: about whitening.
- 8:48Speaker 2: Right.
- 8:49Speaker 4: We can talk about veneers, but not yet. There's so
- 8:52Speaker 4: much that we have to do before we get to
- 8:54Speaker 4: that point. Or even if someone just goes, I just
- 8:56Speaker 4: want wider teeth, you're like, wait, wait, you didn't even
- 8:58Speaker 4: mention the cleaning part, right, So we do have to
- 9:01Speaker 4: educate our patients. They come in not always understanding fully
- 9:05Speaker 4: what should happen that they just have it in there,
- 9:09Speaker 4: they saw TikTok, and so they just want something that
- 9:11Speaker 4: that a TikTok to a TikTok doctor told them, right.
- 9:15Speaker 2: So I know that that's something that you guys are
- 9:18Speaker 2: are tackling all the time now as like influencer, and
- 9:20Speaker 2: we've that's not the discussion today, but I know that
- 9:22Speaker 2: that has to be something that that over time has
- 9:25Speaker 2: become an issue because I've gotten off of most of
- 9:28Speaker 2: that stuff now because the information was just too idiotic.
- 9:30Speaker 2: I mean, honestly, I can't I can't walk crazy. I've
- 9:32Speaker 2: got to tell this story. This is it was very
- 9:36Speaker 2: cogent to our time. It was very interesting. I had
- 9:40Speaker 2: this patient that came in and he and I had
- 9:43Speaker 2: gone through a discussion about this item I'm going to
- 9:46Speaker 2: talk about, thankfully, about two months ago. So he came
- 9:50Speaker 2: in it was just yesterday and he was showing me
- 9:53Speaker 2: this video. He's like, check out this, uh, this TikTok
- 9:55Speaker 2: or this is a little real or whatever. And it
- 9:58Speaker 2: was this guy saying dentistry is a big scam. And
- 10:02Speaker 2: he started talking about doctor shopping going around and one
- 10:06Speaker 2: dentist told him he had three cavities, another one told
- 10:08Speaker 2: him he had six cavities.
- 10:09Speaker 3: Another one told him he had no cavities. And he's like,
- 10:12Speaker 3: these guys must be out to scam people if they
- 10:14Speaker 3: come in trying to tell you too many, too many
- 10:18Speaker 3: cavities that you have too many that you don't have.
- 10:20Speaker 3: And so the back to this patient, his son had
- 10:23Speaker 3: had that experience elsewhere. He went to one dentist and
- 10:27Speaker 3: one told him one thing and another told him another.
- 10:29Speaker 3: And I explained to him, like, you know, this is
- 10:32Speaker 3: like a treatment decision on the provider to interpret if
- 10:37Speaker 3: this cavity is fillable at this point. Everybody has a
- 10:42Speaker 3: little bit of a different opinion on that, And that's
- 10:46Speaker 3: the challenge with him, is that sometimes cavities can can
- 10:48Speaker 3: sit there without causing any symptoms, without causing any pain,
- 10:54Speaker 3: for a period of time until suddenly it starts hurting.
- 10:57Speaker 3: Once it starts hurting, then we're talking about potentially a
- 10:59Speaker 3: roote now in many many cases. So we want to
- 11:02Speaker 3: get it on the front end of that ourselves, but
- 11:06Speaker 3: there are others that choose to wait a bit longer
- 11:08Speaker 3: for that, And it's it's just kind of your flavor
- 11:13Speaker 3: of your practice and the training that you've had and
- 11:15Speaker 3: the experience that you've had. So Unfortunately, when you're going
- 11:18Speaker 3: as a new patient, a cavity isn't a cavity isn't
- 11:22Speaker 3: a cavity to every provider, very explicitly.
- 11:26Speaker 2: So there's a spectrum based on your personal interpretation and expertise.
- 11:29Speaker 2: There's a spectrum of what could be to that office
- 11:32Speaker 2: considered a cavity.
- 11:33Speaker 3: Right, And so it's as if you're going to the
- 11:35Speaker 3: doctor and they say, okay, you're you know, you're LDL
- 11:40Speaker 3: levels and HDL. You know, blood blood works are a
- 11:42Speaker 3: little bit higher than I want. Let's go ahead and
- 11:44Speaker 3: get you on a medication. Other doctors will say it's
- 11:47Speaker 3: a little bit higher than supposed to be. I don't
- 11:49Speaker 3: think we need to do that medication quite yet, you know.
- 11:51Speaker 3: So it's it's very similar to it's a medical field,
- 11:54Speaker 3: you know, so they're not every patient is exactly the same,
- 11:57Speaker 3: but it was it was kind of ironic and re
- 11:59Speaker 3: ward warding for that patient to be like, check this out.
- 12:02Speaker 3: This is exactly what we talked about. Now understand it.
- 12:05Speaker 3: And had he seen that a month prior, he would
- 12:09Speaker 3: have been colored definitely to say then to sir, scams scammers,
- 12:13Speaker 3: you know, So that that was an interesting social media
- 12:17Speaker 3: experience too.
- 12:17Speaker 2: That that really is and and man, I really have
- 12:20Speaker 2: a lot of I guess it's respect and concern just
- 12:23Speaker 2: for the medical field in general, because I see all
- 12:26Speaker 2: the crazy stuff that's out there and how people and
- 12:28Speaker 2: how unfortunately you don't even have to be educated in
- 12:32Speaker 2: the field that you're discussing everything else. You just have
- 12:34Speaker 2: to have people that believe you for whatever reason and
- 12:36Speaker 2: then suddenly you yeah and yeah, and.
- 12:38Speaker 3: The thing that's what we're talking about be where you're comfortable,
- 12:40Speaker 3: be where you find someone trustworthy and that you feel confident.
- 12:44Speaker 2: So my personal suggestion would be to go to somebody
- 12:46Speaker 2: who's actually a doctor first, so that that would be
- 12:49Speaker 2: that would be my that would be my starting That was.
- 12:51Speaker 3: Someone arrested for not being one long ago, just in
- 12:54Speaker 3: the Carolinas or something.
- 12:55Speaker 2: Yeah. And I've seen people that use like the the
- 12:58Speaker 2: social media, you know, teeth tips and things along those lines,
- 13:01Speaker 2: that that's basically their their their dental hygiene. You know,
- 13:04Speaker 2: they'll they'll just find the near uh the next video
- 13:07Speaker 2: and be like, Oh, I can get my at home
- 13:08Speaker 2: cleaning kit, and I can get all these chemicals and
- 13:10Speaker 2: I can do all this. This's like just go to
- 13:12Speaker 2: the dentist. Man, I don't know why you want to
- 13:14Speaker 2: go through all that. Who wants to spend all day
- 13:15Speaker 2: with their own hands and their own mouth, you know,
- 13:17Speaker 2: I mean, I don't know. That's uh, that stuff is crazy,
- 13:20Speaker 2: But it is a good point, and it's very good
- 13:22Speaker 2: that your patient actually asked you that question first, and
- 13:25Speaker 2: that's and having that relationship with trust. That's a great
- 13:27Speaker 2: way to start with because you could be like, hey, doc,
- 13:29Speaker 2: I ran across this thing the other day and it
- 13:31Speaker 2: sort of fits my profile, and I'm wondering, is this
- 13:34Speaker 2: something that we should be concerned about. If you have
- 13:36Speaker 2: that trust with your doctor, you can have that conversation.
- 13:38Speaker 2: There's not really much mystery to dispel. You can just
- 13:41Speaker 2: have the conversation and be like, look, this may have
- 13:43Speaker 2: worked for this one instance, or hey, this is actually
- 13:45Speaker 2: legitimate but not in your case, or whatever it might be.
- 13:48Speaker 3: Yeah, for sure, Yeah, I have that kind of have
- 13:49Speaker 3: those discussions, and that's what we We love, sitting and
- 13:52Speaker 3: talking with our patients to make sure everybody's on the
- 13:54Speaker 3: same page and comfortable treatment.
- 13:56Speaker 2: Yeah. There's a lot of health misinformation out there these days, though,
- 13:58Speaker 2: so please check with your physician first.
- 14:00Speaker 4: And I think that brings us to another quote unquote
- 14:03Speaker 4: red flag. I think if the doctor comes in and
- 14:05Speaker 4: spends a minute with you, and then the person trying
- 14:08Speaker 4: to sell the treatment comes in and spends fifteen minutes
- 14:11Speaker 4: with you, I think there's maybe a difference there, right,
- 14:14Speaker 4: And so I think I pride myself. Doctor Stephen definitely
- 14:17Speaker 4: prides himself because I spent many years watching him do this,
- 14:20Speaker 4: explain treatment and make sure the patients understand the process,
- 14:25Speaker 4: and not just the process, but why they're there, so
- 14:27Speaker 4: we can prevent it from getting worse, so that we
- 14:29Speaker 4: can change the trajectory of someone's oral health and make
- 14:32Speaker 4: them just a healthier person in general. So we pride
- 14:35Speaker 4: ourselves that we ust doctors. We spend sometimes too much
- 14:38Speaker 4: time because our assistants are like, doctor, hurry up, come
- 14:41Speaker 4: on now.
- 14:42Speaker 2: Well, well I will and interject my own personal experience
- 14:44Speaker 2: here because one of the things when I look for
- 14:46Speaker 2: doctors and that I want a relationship with I want
- 14:48Speaker 2: somebody who gives me too much information. I want to
- 14:50Speaker 2: be bored with all the details. I like it, you know,
- 14:52Speaker 2: I like I like I like when people tell me
- 14:55Speaker 2: things and they explain how it works. You're very good
- 14:56Speaker 2: at that. And what I really like about coming to
- 14:58Speaker 2: your office, Doctor Stephen, is exactly what doctor Carson was
- 15:02Speaker 2: just talking about. You explain if there's options, whether all
- 15:05Speaker 2: of those options are in detail, what it means, timing,
- 15:07Speaker 2: and things like that, and I don't talk to the
- 15:09Speaker 2: person about like how much it's going to cost until
- 15:11Speaker 2: towards the end. And then each of the past that
- 15:12Speaker 2: we talked about, here's sort of the easier path, here's
- 15:14Speaker 2: what I would recommend, here's if you really want to
- 15:16Speaker 2: go out, whatever it might be. And then and then
- 15:18Speaker 2: I kind of have the idea, and then that person
- 15:21Speaker 2: will explain to me, this is what we can do,
- 15:22Speaker 2: this is how the process works, and things like that.
- 15:24Speaker 2: I'm never left questioning how it's going to work, or
- 15:27Speaker 2: what it's going to cost, or what should I do.
- 15:29Speaker 2: You know, I'm given the information to take agency upon
- 15:33Speaker 2: myself and to understand what's happening. And that's the kind
- 15:36Speaker 2: of relationship I like, because you can't tell me what
- 15:39Speaker 2: to do. Ultimately, you know, you can make all of
- 15:41Speaker 2: your recommendations and what's going to happen, but I have
- 15:44Speaker 2: to be the one that says, okay, let's do that,
- 15:46Speaker 2: and if the patient is comfortable with that decision. There's
- 15:49Speaker 2: really I mean, that's really where you want to be, right,
- 15:51Speaker 2: I mean, I mean that's a lot better than trying
- 15:52Speaker 2: to fight your patient or fight your doctor or Yeah, that.
- 15:55Speaker 3: Never never works out well for either party.
- 15:57Speaker 2: It's not good for anybody.
- 15:58Speaker 3: And yeah, it's something that we want to arm our
- 16:01Speaker 3: patients with all the information and I tell them it's
- 16:03Speaker 3: your mouth, you know, it's this is your decision as
- 16:05Speaker 3: far as which course you want to take, what's which
- 16:08Speaker 3: course of treatment you'd like to take. But also as dentists,
- 16:11Speaker 3: I have to say we have to be a little
- 16:12Speaker 3: bit of kind of therapists sometimes too and read our
- 16:16Speaker 3: patients because I know, Dale, you like to know all
- 16:18Speaker 3: the information, so I give you all the information. There
- 16:20Speaker 3: are other people coming like I don't want to know anything, right, right,
- 16:22Speaker 3: just do it. I'm like, okay, just do it right, Okay,
- 16:25Speaker 3: let me hear your goals and then we'll do what
- 16:28Speaker 3: needs done.
- 16:28Speaker 2: You know.
- 16:29Speaker 3: So you got to kind of balance that a little
- 16:31Speaker 3: bit too.
- 16:32Speaker 2: Yeah, that makes a lot of sense. You have to
- 16:34Speaker 2: make sure, like you said, that you understand your patient
- 16:36Speaker 2: and how all of those things work. And this as
- 16:40Speaker 2: we start going down through the red flags and what
- 16:43Speaker 2: kind of alarms me. Some things that we're alarming one
- 16:45Speaker 2: time have now become so normalized we don't even really
- 16:47Speaker 2: talk about them all that much anymore. It seems like,
- 16:49Speaker 2: like the dental tourism thing, it's like that's such a
- 16:51Speaker 2: terrible thing, but it's become so commonplace, Like you can
- 16:54Speaker 2: hardly even be like, wholl I read this one story.
- 16:56Speaker 2: It's everywhere. But I literally write a story just a
- 16:59Speaker 2: couple of week weeks ago about somebody who did a
- 17:02Speaker 2: dental tourist type of thing and it went okay for him,
- 17:06Speaker 2: I guess, but that got them into the thing. Hey,
- 17:08Speaker 2: all I need to do to get any medical procedure
- 17:10Speaker 2: done is just find a country that will do it cheaper.
- 17:12Speaker 2: And they ended up dying. I forget what it was
- 17:13Speaker 2: that they were trying to do with some sort of
- 17:14Speaker 2: plastic surgery. It wasn't even like a necessary surgery. It's
- 17:17Speaker 2: an elective, cosmetic thing that they went to Tijuana or
- 17:20Speaker 2: Mexico wherever it was that they went to find a
- 17:22Speaker 2: cheap doctor to do it. They got an infection and
- 17:24Speaker 2: died from it. Yeah, I mean, it's not funny, but
- 17:26Speaker 2: it's just part of the red flags this year is
- 17:29Speaker 2: you want to make sure that you're that it's a
- 17:31Speaker 2: professional environment that's clean. I mean, you want it to
- 17:33Speaker 2: be a doctor's office environment. And when you're going to
- 17:37Speaker 2: other countries that have no regulations, you know, yeah, it's cheaper.
- 17:41Speaker 2: Sometimes it's cheaper for a reason, and it's not necessarily
- 17:44Speaker 2: better to be cheaper all the time.
- 17:46Speaker 3: Oh yeah, yeah, it's very easy to skimp on things
- 17:50Speaker 3: that we take for granted. You know here as far
- 17:52Speaker 3: as sterilization procedures, you know, when you're going into your
- 17:55Speaker 3: dental office, you're going to see a lot of these
- 17:58Speaker 3: paper bags that have the sterial instruments in them. Says
- 18:02Speaker 3: that they've gone through the sterilization process. With the many
- 18:06Speaker 3: of these other dental touristic stories, that's that's just like
- 18:10Speaker 3: they pick it up from a basket of instruments that
- 18:13Speaker 3: who knows it's been cleaned. So yeah, yeah, so that
- 18:16Speaker 3: it can be it can be very very alarming many times.
- 18:20Speaker 3: But that's another red flag is proper sterilization that you
- 18:24Speaker 3: can come into the office and it's obviously a clean place.
- 18:28Speaker 2: Obviously they are.
- 18:31Speaker 3: Cleaning everything in between patients, and that's something we take
- 18:34Speaker 3: a lot of pride in as well.
- 18:36Speaker 2: It seems to me if you have standards, for example,
- 18:38Speaker 2: when you go to a restaurant and if you're looking
- 18:40Speaker 2: around and recently I was at a place that just
- 18:43Speaker 2: opened up and I noticed that they did sort of
- 18:45Speaker 2: a fresh coat of paint, but man, every corner was dirty.
- 18:47Speaker 2: Every there was like actual cobwebs and places and the
- 18:50Speaker 2: windows and things like that. I'm like, man, this is
- 18:52Speaker 2: a new business, and they didn't clean. It's like they
- 18:54Speaker 2: just no, it really wasn't. And and frankly, my wife
- 18:57Speaker 2: and I decided when we were wrapping up the meal.
- 18:59Speaker 2: The food wasn't tear anything. It was like, I don't
- 19:00Speaker 2: really know if we want to come back here. I mean,
- 19:02Speaker 2: this place is kind of doesn't look that great. But
- 19:04Speaker 2: think about that. If you're in a doctor's office or
- 19:06Speaker 2: a dentals and you're looking around and you see cobwebs
- 19:09Speaker 2: over the place, dust everywhere, and things like that, I
- 19:11Speaker 2: mean those are the easy things. I mean what happens
- 19:13Speaker 2: when you actually have to sterilize equipment and things along
- 19:16Speaker 2: those lines. You want to make sure that you're going
- 19:17Speaker 2: into a professional environment, right.
- 19:19Speaker 3: And that's worth noting also through coming through COVID as
- 19:21Speaker 3: we all did. That was something that the dental field
- 19:27Speaker 3: was we were up to the challenge for. But it
- 19:29Speaker 3: was a big test because we are us and respiratory
- 19:34Speaker 3: therapists are like the highest risk of COVID transmission, you know,
- 19:39Speaker 3: being close up into a patient's face or looking at
- 19:42Speaker 3: how they breathe, you know, and so for us we
- 19:45Speaker 3: were always in close proximity, and the question was are
- 19:49Speaker 3: are our sterilization and infection control procedures robust enough to
- 19:57Speaker 3: keep the providers safe and the patients safe from each other?
- 20:00Speaker 3: And it turns out, thankfully that it showed that we
- 20:04Speaker 3: were very much adequate in doing what we're doing, more
- 20:07Speaker 3: than enough, even without the extra personal protective equipment that
- 20:12Speaker 3: we had to get.
- 20:13Speaker 2: At that time.
- 20:15Speaker 3: There was not a rampant outbreak of COVID and dental offices,
- 20:20Speaker 3: you know, which was a concern at one point. But
- 20:23Speaker 3: it shows that what we do is good and effective.
- 20:27Speaker 2: And as somebody that was a patient of yours during COVID,
- 20:29Speaker 2: he it was a great job. I mean, I never
- 20:31Speaker 2: there was I felt was about as secure there as
- 20:34Speaker 2: I did anywhere, as far as you know, if you
- 20:36Speaker 2: were worried about a contamination of any kind or anything
- 20:39Speaker 2: like that, and frankly reversing that your staff had to
- 20:42Speaker 2: feel the same way, because I mean, maybe not all
- 20:45Speaker 2: patients think about that, but I thought about it as
- 20:46Speaker 2: I was sitting out in the parking lot basically just
- 20:48Speaker 2: waiting for somebody called to tell me, Hey, come on up,
- 20:50Speaker 2: everything's ready.
- 20:51Speaker 3: That's right, we have to do that. Yeah, there was
- 20:53Speaker 3: a parking lot waiting room.
- 20:54Speaker 2: Yeah, but I was thinking of it. I was like, how,
- 20:56Speaker 2: you know, I feel better doing this. I don't have
- 20:58Speaker 2: to sit in a waiting room of people getting sick
- 21:00Speaker 2: along those lines or whatever might be wrong with them.
- 21:02Speaker 2: A little different in a dental office than it is
- 21:04Speaker 2: in a general practition or something, but still you don't
- 21:07Speaker 2: know what people have going on when they're there, and
- 21:09Speaker 2: then your your employees the same way. They don't. I mean,
- 21:11Speaker 2: if you have ten people that's sitting in your in
- 21:13Speaker 2: your waiting room, one of them is going to be sick.
- 21:14Speaker 2: Especially during COVID, that was going to be the case.
- 21:16Speaker 2: So it's it's a nice, it's a nice just that
- 21:20Speaker 2: attention to detail gives a lot of confidence downstream for
- 21:24Speaker 2: everything else. I think for sure, I think that's part
- 21:26Speaker 2: of the issue. If you want to, we're going to
- 21:28Speaker 2: talk some more about red flags and other questions as
- 21:30Speaker 2: we go along here this morning. If you have an
- 21:32Speaker 2: experience you want to share, you have a problem that
- 21:33Speaker 2: you want to see if you can get resolved. One
- 21:35Speaker 2: of the things we want to talk about in a
- 21:36Speaker 2: little bit is the technology, like about how maybe a
- 21:40Speaker 2: dentist that you're seeing, or you've gone to offices that
- 21:42Speaker 2: don't have some of the more modern methods or procedures
- 21:45Speaker 2: that are available to them. Greet Dental Group most cases
- 21:48Speaker 2: can help you out and things like that. We'll talk
- 21:50Speaker 2: about that a little bit when we come back. Maybe
- 21:51Speaker 2: you have a question along those lines as well. You're
- 21:53Speaker 2: welcome to give us a call this morning. Threes are
- 21:54Speaker 2: A four three four five fifty eight fifty eight three
- 21:56Speaker 2: four five fifty eight fifty eight. You can also text
- 21:58Speaker 2: us any questions that you have. Threes are four not
- 22:00Speaker 2: three five five zeros. You're eighth three zero four nine
- 22:02Speaker 2: three five five zero zero eight. Will take a break
- 22:04Speaker 2: and be back right after this. You're listening to ask
- 22:06Speaker 2: the expert with Gree Dental Group on AHS the boice
- 22:09Speaker 2: for Charleston.
- 22:09Speaker 6: Tomorrow some of us will wake up and it will
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- 22:14Speaker 6: unexpected and without warning. Each year, two hundred and fifty
- 22:17Speaker 6: thousand people will die from medical malpractice, the third leading
- 22:21Speaker 6: cause of death in America. Forty three thousand will die
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- 22:27Speaker 6: Morgan and Morgan, and we represent many of these families.
- 22:30Speaker 6: It's awful. Unfortunately, many times some of these family members
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- 22:58Speaker 2: Trust me on this.
- 22:59Speaker 7: Morgan Morgan Office, two twenty two Capitol Street, Charleston. Cases
- 23:03Speaker 7: will be handled by West Virginia licensed attorneys. The attorney
- 23:05Speaker 7: in this ad is not licensed in West Virginia. Morgan
- 23:08Speaker 7: and Morgan for the People dot Com.
- 23:09Speaker 5: Disaster strikes sometimes, but it doesn't have to be the
- 23:12Speaker 5: end of the world. Rainbow Restoration of Canon and Putnam
- 23:15Speaker 5: Counties can take the worry and stress out of putting
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- 23:56Speaker 2: You're listening to five adwchs the Voice of Charleston. Give
- 23:59Speaker 2: us call the morning. Greeb Dental Group in house with us.
- 24:02Speaker 2: Doctor Stephen Greeb and doctor Carson Henley is here. Threes
- 24:04Speaker 2: are A four three four five fifteen fifty eight. Threes
- 24:06Speaker 2: are A four three four five fifty fifty eight is
- 24:08Speaker 2: the number. One line is Greebdentalgroup dot com. Garib Dentalgroup
- 24:11Speaker 2: dot com is the the web address that you can
- 24:15Speaker 2: go to. That's g H A r e e B
- 24:17Speaker 2: Greeb Dentalgroup dot com. The phone number one one hundred
- 24:19Speaker 2: Great Care why hunder Great Care is the number you
- 24:21Speaker 2: can call get routed to the closest Gharib Dental Group
- 24:24Speaker 2: to you. Many of them across the valley that you can.
- 24:27Speaker 2: You can find one that's closest you. We're talking this
- 24:29Speaker 2: morning about red flags at the dental office, but you
- 24:31Speaker 2: can help control the conversation as well. For the last
- 24:33Speaker 2: ten minutes or so of the program. If you have
- 24:35Speaker 2: any questions about your dental hygie, maybe that of a
- 24:37Speaker 2: loved one, or a tricky procedure or a testimonial, whatever
- 24:40Speaker 2: you want, you can go just to call this morning.
- 24:41Speaker 2: Threes are A four three four five fifteen fifty eight.
- 24:43Speaker 2: Threes are A four three four five fifty eight fifty
- 24:45Speaker 2: eight is the number you can call, and doctor Greeb
- 24:48Speaker 2: and doctor Henley are here for you. We talked the
- 24:53Speaker 2: next part of the notes you said. We talked quite
- 24:55Speaker 2: a bit about communication already, but just wanted to revisit
- 24:58Speaker 2: that for just a moment, because the communication aspect is
- 25:03Speaker 2: all of healthcare, obviously, not just for your dentist. But
- 25:07Speaker 2: once you have established relationships, it really helps. And I
- 25:11Speaker 2: feel like I'm fifty one years old, and I feel
- 25:14Speaker 2: like just in the last five years and do I
- 25:16Speaker 2: feel like I have that relationship with different medical providers
- 25:19Speaker 2: that I go to, people that I've seen on a
- 25:21Speaker 2: regular basis that sort of know me, that I can
- 25:23Speaker 2: talk to, that I feel that relationship. You know that
- 25:27Speaker 2: if I send them, like my doctor, if I send
- 25:29Speaker 2: them a message on the internal patient link thing that
- 25:33Speaker 2: I can send and she responds to me, she knows
- 25:35Speaker 2: me well enough to do that, and we can have
- 25:37Speaker 2: a conversation along those lines. To me as a patient man,
- 25:41Speaker 2: that is so much different from what I had basically
- 25:44Speaker 2: for the other forty five years of my life or whatever,
- 25:46Speaker 2: where it was like I had a doctor for a
- 25:48Speaker 2: little while. They hardly knew who I was. When I
- 25:49Speaker 2: came in. They would read up on my chart and
- 25:51Speaker 2: ask me questions that I know we had talked about before,
- 25:53Speaker 2: you know, things like this. It's like, I know that
- 25:55Speaker 2: you can't know everybody, but can you at least pretend
- 25:57Speaker 2: you know? Sometimes? And now my current doctor is seen
- 26:00Speaker 2: I mean, I'm sure that she brushes up on our
- 26:02Speaker 2: conversations before I come in, but it's so natural. It
- 26:05Speaker 2: gives me so much confidence that I can have that
- 26:07Speaker 2: discussion with her, you know, And I feel the same
- 26:09Speaker 2: thing when I talked to When I talk to you,
- 26:11Speaker 2: it's just stuff we've talked about before, we've known each other.
- 26:13Speaker 2: For a while. And that is a huge part of
- 26:15Speaker 2: finding that right relationship because then you can trust your doctor,
- 26:17Speaker 2: like your patient that came to you with the TikTok video.
- 26:20Speaker 2: You know, if you didn't trust your doctor and you
- 26:22Speaker 2: showed them that video and they were and they tried
- 26:23Speaker 2: to explain exactly what you did, they'd be like, Oh,
- 26:25Speaker 2: that guy's just trying to get out from under that
- 26:27Speaker 2: he's caught redheaded or whatever. You have to have that trust.
- 26:29Speaker 2: That communication is very important.
- 26:31Speaker 3: Yeah, absolutely, And and that's a reason that we find
- 26:33Speaker 3: patients that you relocate for different reasons jobs take them elsewhere,
- 26:38Speaker 3: but they they say, you know what, I'm if it's okay,
- 26:42Speaker 3: I'm going to come back here every six months, and
- 26:44Speaker 3: they travel in oh wow, yeah, And and they want
- 26:47Speaker 3: to keep that relationship because they know how hard that
- 26:49Speaker 3: is to establish elsewhere. Once you find someone that you
- 26:52Speaker 3: trust and work well with for.
- 26:54Speaker 2: Sure, and that that and that's that's so hugely important
- 26:56Speaker 2: to uh find that relationship. And and I know that.
- 27:00Speaker 2: But you've been doing this for quite a while now,
- 27:02Speaker 2: doctor Henley yourself, But what's been some of what's been
- 27:06Speaker 2: some of you? Because I know some of your patients,
- 27:08Speaker 2: I know some people that go over to see you
- 27:09Speaker 2: and everybody says the most wonderful things about you as well.
- 27:11Speaker 2: And honestly, there's people here that go see you. My
- 27:14Speaker 2: wife's been over to see you. I mean, what was
- 27:17Speaker 2: it that? Obviously it's part of the Greed Dental Group
- 27:22Speaker 2: sort of mission statement, but you had to sort of
- 27:25Speaker 2: have that feeling before you got here. So what kind
- 27:27Speaker 2: of instilled that into you as far as your patient relationships?
- 27:31Speaker 4: Well, I had a great mentor. I'm looking at him
- 27:33Speaker 4: right here. Oh, thank you, I'm looking to the leftop. Sorry, right, yeah, Adele,
- 27:39Speaker 4: you're also my mentor of course.
- 27:41Speaker 2: Yeah, yeah, yeah, for sure.
- 27:43Speaker 4: No, it's just it's one of those things that's unspoken,
- 27:46Speaker 4: Like whenever you enter into a contract with Greed Dental
- 27:50Speaker 4: Group as an associate dentist, it's kind of unspoken that
- 27:54Speaker 4: you have to learn how to act like us and
- 27:57Speaker 4: be like us, and you have to have a philosophy
- 27:59Speaker 4: of holding patient care as the top priority. It's not
- 28:03Speaker 4: about anything else. It's about we don't care if we
- 28:07Speaker 4: are comfortable. We want you to be comfortable, the patient.
- 28:10Speaker 4: So there's a lot that goes into that, a lot
- 28:13Speaker 4: of our thought process of why we do things. Is
- 28:16Speaker 4: this going to increase or better the patient care experience
- 28:20Speaker 4: or is this going to not really increase it? Or
- 28:23Speaker 4: that's the thought process we do for everything we do,
- 28:25Speaker 4: such as technology. If we're going to buy something new,
- 28:29Speaker 4: but it's not going to better the patient care, then
- 28:31Speaker 4: why would we do it right? It could just cost
- 28:34Speaker 4: us money and then it won't really improve. Thankfully, every
- 28:37Speaker 4: technological improvement that we've done, such as digital radiography or
- 28:42Speaker 4: X rays instead of doing the old chemical stuff that
- 28:45Speaker 4: you have to dip every single office, I agreed, Donna
- 28:49Speaker 4: Group is all digital.
- 28:50Speaker 2: We don't do.
- 28:50Speaker 4: Paper charts so we don't have to sit their handwriting.
- 28:53Speaker 4: We can actually pull up from the early two thousands
- 28:56Speaker 4: some X rays and some charting so that we can
- 28:58Speaker 4: actually follow along a patient's care. We can kind of
- 29:02Speaker 4: reflect back on when certain things were done and say,
- 29:05Speaker 4: this crown is twenty years old, it makes sense that
- 29:07Speaker 4: now it might be breaking or something like that, so
- 29:08Speaker 4: we can call up with things like that. And then
- 29:10Speaker 4: the technology of advanced implant care and how we take
- 29:14Speaker 4: three D X rays in our offices and how we're
- 29:17Speaker 4: able to diagnose more advance that you'd expect a lot
- 29:21Speaker 4: of specialty offices, but here in our general Dennis offices,
- 29:24Speaker 4: we can provide that as well. And so I think
- 29:27Speaker 4: I didn't have a choice because if the if I
- 29:31Speaker 4: were to run a Grieve Dental group and steer to
- 29:35Speaker 4: the left or to the right, doctor Mittrie, doctor Sammy,
- 29:38Speaker 4: doctor Steven would show up on my front door and
- 29:40Speaker 4: be like Henley, we have to have a chance. Our
- 29:44Speaker 4: name is on the door and we need to make sure.
- 29:46Speaker 4: So thankfully they've they've they've interrusted me in that, and
- 29:48Speaker 4: I think it goes both ways. We definitely that there's
- 29:53Speaker 4: a Bible verse iron Sharpen's iron like. We really work
- 29:56Speaker 4: on that to make sure that we don't get lax
- 30:00Speaker 4: on our skills, we don't get lax on our priorities.
- 30:03Speaker 4: We always make sure that we are doing the highest
- 30:07Speaker 4: patient care possible.
- 30:08Speaker 2: You dovetails nicely into sort of the last topic of
- 30:10Speaker 2: our discussion. We have just a couple of minutes left
- 30:11Speaker 2: so that I'll work out perfectly. And you were talking
- 30:13Speaker 2: about some of the advanced technology and things like that
- 30:16Speaker 2: that you on board at the Greave Dental Group. And
- 30:21Speaker 2: just like the notes you said that you since said
- 30:24Speaker 2: you don't have to find. You don't have to go
- 30:25Speaker 2: to NASA. You know, you don't have to find the
- 30:27Speaker 2: most technologically advanced place to go there. There's perfectly serviceable
- 30:31Speaker 2: places beyond that. But you do have to go somewhere
- 30:34Speaker 2: that is at least aware of some of modern dental practices.
- 30:37Speaker 2: And there are places you can go. And I don't
- 30:39Speaker 2: even mean like, hey, if you go to your country doctor.
- 30:42Speaker 2: Some country doctors are up to speed and have and
- 30:45Speaker 2: have equipment. It's who knows where you'll find these pockets.
- 30:48Speaker 2: But you can go places where suddenly it's like the
- 30:50Speaker 2: last twenty years never happened, you know, and and whereas
- 30:54Speaker 2: you know, in some cases, if you're just getting a
- 30:56Speaker 2: filling or something, maybe you'll be okay. It also may
- 30:59Speaker 2: not be as comfortable, may not get the follow up
- 31:00Speaker 2: that you expect, and you may not be getting full
- 31:03Speaker 2: service because like what you guys do with the X
- 31:06Speaker 2: rays and with the three D modeling and stuff like that, that
- 31:08Speaker 2: is sure, it's neat technology, but it also is massively
- 31:13Speaker 2: useful to both the doctor and the patient. Yeah, sos.
- 31:17Speaker 4: On that note, I do want to kind of chime
- 31:19Speaker 4: in on something else. Whenever you walk into an office,
- 31:22Speaker 4: look on the walls. See what is on the walls.
- 31:26Speaker 4: I wanted to kind of point to doctor Stevens office.
- 31:28Speaker 4: I remember the first time I walk in and seeing
- 31:30Speaker 4: all these I was so jealous, all these silly posters
- 31:33Speaker 4: that were like this credential and that fellowship and that
- 31:37Speaker 4: mastership and there's so many things that he's done whenever
- 31:41Speaker 4: I was just a new graduate and he let me
- 31:43Speaker 4: on as his associate. Well, not jealous, but like, you know,
- 31:47Speaker 4: like something to look forward to. And so look on
- 31:49Speaker 4: the walls, see what they have done, See what technology
- 31:53Speaker 4: that they have accomplished as well. So look at so,
- 31:55Speaker 4: look at what's new and so. And then I just
- 31:57Speaker 4: wanted to kind of put you on a.
- 32:02Speaker 3: Well that's very kind of you. But yeah, with imp
- 32:06Speaker 3: implementation of technology is a big thing, of course that
- 32:11Speaker 3: we've always talked about here on the show. But what
- 32:13Speaker 3: I do want to say is I recognize that there
- 32:18Speaker 3: are some doctors that you know, are ending the getting
- 32:22Speaker 3: towards the end of their career, and many times we
- 32:24Speaker 3: can partner with them and say, hey, you know, let's
- 32:26Speaker 3: help out take out your take over your patients, or
- 32:28Speaker 3: help out with patients patient care if need be. And
- 32:31Speaker 3: because these technological investments are expensive, so if you're not
- 32:38Speaker 3: going to be practicing for five or ten more years,
- 32:40Speaker 3: you may not want to invest in all of it.
- 32:41Speaker 3: But that's something that's very easy to do. In dentistries.
- 32:46Speaker 3: We call it becoming siloed. You can be on your
- 32:49Speaker 3: own in the middle of Charleston or out in Timbuktu
- 32:54Speaker 3: and not really change. Like you say that the last
- 32:58Speaker 3: twenty years didn't happen. You can do everything the same
- 33:01Speaker 3: way you've been doing it and been doing it and
- 33:03Speaker 3: been doing it and not progress. But as doctor Henley
- 33:06Speaker 3: was saying, within our group, it's it's very evident that
- 33:11Speaker 3: if someone's slipping, we're going to bring him back up,
- 33:13Speaker 3: you know, like if I'm if I'm not, you know,
- 33:16Speaker 3: up to party, my my dad, brother, doctor Henley, brothers
- 33:20Speaker 3: in law, they'll be like, you need to step it
- 33:22Speaker 3: up a little bit here, let's let's let's go together
- 33:24Speaker 3: on this to this course, let's learn some more. And
- 33:27Speaker 3: so that's that's a great benefit that we have that
- 33:29Speaker 3: I'm very thankful for within our group is we have
- 33:33Speaker 3: very high, high standards and high highly achieving doctors, all
- 33:38Speaker 3: of them, even doctor Henley's he's caught up to me
- 33:39Speaker 3: now with all these accolades, for sure.
- 33:42Speaker 2: One of the things that I've heard a lot when
- 33:43Speaker 2: it comes to a medical field and when it comes
- 33:45Speaker 2: to technology and different things like that, and some people
- 33:47Speaker 2: have this belief that whatever the technology that we're talking
- 33:50Speaker 2: about was just suddenly born overnight, like this is something,
- 33:53Speaker 2: this is all new, it's the all new procedures and
- 33:55Speaker 2: everything else. When the truth of the matter is number one,
- 33:58Speaker 2: anything that gets approval to eventually be used has gone
- 34:01Speaker 2: through rigorous testing to begin with. But also usually it's
- 34:03Speaker 2: a building one knowledge that came before it. So it's
- 34:06Speaker 2: not like it's all just like, hey, we created a
- 34:08Speaker 2: whole new way to do dentistry. It's all the stuff
- 34:10Speaker 2: that we've learned over the centuries of dentistry to this
- 34:12Speaker 2: point led us to this technological advance. It's building on
- 34:16Speaker 2: what you learned before and not something all new that like, hey,
- 34:19Speaker 2: we just discovered this thing.
- 34:20Speaker 4: That is a great point. So I have a new
- 34:22Speaker 4: machine in my office called a mill, and doctor Stephen
- 34:26Speaker 4: also has a mill in his office, and so that
- 34:28Speaker 4: that allows me to make crowns same day and do
- 34:32Speaker 4: some other things with it. For example, I can kind
- 34:35Speaker 4: of do I can mill a filling outside the mouth
- 34:38Speaker 4: and then submit it in place. It helps with very
- 34:40Speaker 4: large fillings, helps with some really cool things. It's technically
- 34:44Speaker 4: called it in layer on lay. But what's funny is
- 34:47Speaker 4: I'm replacing inlays and onlays on patients that doctor Dixon,
- 34:52Speaker 4: the guy that I bought or who used to own
- 34:54Speaker 4: the practice for the Kano City office, he did some
- 34:59Speaker 4: of these inlays on at least twenty years ago, and
- 35:01Speaker 4: he used the same type of machine, but his machine
- 35:04Speaker 4: called a serac. I was actually discussing this with my assistant.
- 35:09Speaker 4: Would take two hours to make mine takes maybe ten minutes.
- 35:13Speaker 4: And so the progression for technology is so neat. Yeah,
- 35:18Speaker 4: it's the same result, it's just so much faster. Yeah yeah,
- 35:21Speaker 4: and probably a little better too as it goes. That's
- 35:23Speaker 4: gonna do it for us today. Thanks so much for
- 35:25Speaker 4: tuning in a lot of great information for Greeve Dental Group,
- 35:27Speaker 4: Doctor Carson, doctor Stephen here one eight hundred, Great Care
- 35:30Speaker 4: Online one eight hundred. Great Care can take it to
- 35:32Speaker 4: the closest location to you. Poke us out Charleston, Canall City, Tays, Valley,
- 35:37Speaker 4: Saint Albans.
- 35:38Speaker 2: Did I miss one. There's a lot of them out
- 35:41Speaker 2: there I may have missed. Usually I go off a
- 35:44Speaker 2: checklist that's gonna do it for us today. Cream Dental
- 35:47Speaker 2: Group will be back next month in March. Have a
- 35:49Speaker 2: great day, everyone listening to five eighty w CCHS The
- 35:51Speaker 2: Voice of Charleston.
- 36:03Speaker 1: Find w c h S A M ninety six point
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- 36:08Speaker 1: a w v RC media station. We are proud to
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