Peter Ryan - Ryan Strategic Advisory - CX in 2019 and 2020
Peter Ryan is the principal analyst at Ryan Strategic Advisory, based in Montreal Canada. Peter is well-known globally as a leading expert on CX and he is almost always on the road visiting companies all over the world. In this end of year episode Peter talks about 2019 and what to look for in 2020 - happy new year!
https://ryanadvisory.com/
https://www.linkedin.com/in/peter-ryan-montreal/
The skinny
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