#002 Handling Bad Reviews: Insights from Shop Owners and CRM Expert
About the Guest(s):
Brad Hurlock: Host of the Garage Grit Podcast and owner of AA Shop Marketing.
Jonathan from Dave's Automotive in West Chester, PA
Stephan from Lunsbury in Fremont, Indiana.
Pete from the Auto Connection in Lincoln, Nebraska.
Lance from Dronet in Louisiana.
Gregg from STR CRM.
Episode Summary:
In this episode of the Garage Grit Podcast, host Brad Hurlock discusses how to handle bad reviews and respond to them with four shop owners and Gregg from Steer CRM. The panel shares their experiences with bad reviews and offers insights on how to handle them effectively. They discuss…
The skinny
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