Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! Don't Give Your Staff Invisible Targets
If we want our staff to succeed, we have to give them clear target to aim for. Unfortunately shocking number of cafes have what I would describe as invisible targets that only appear once the arrow is released. No wonder managers and other staff feel that winning at work is a rigged game.
In today's Shift Break we will talk about the importance of providing clear targets, and how to build momentum and confidence in your staff as they grow in their ability to hit them.
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The skinny
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