472: Customer experience expert Scott Nguyen of Bodhi [Live from RE+NE]
This week’s Tactical Tuesday guest is a returning SunCast collaborator & guest, Scott Nguyen of Bodhi Solar. If you haven’t heard his executive profile, I’d highly recommend you queue that up to listen to next, it’s episode 357 from 2021. In that discussion we go deep into Scott’s use of design thinking in developing his software platform focused on improving the solar customer journey.
There really is nobody I know in the industry that’s more focused on driving customer engagement and leveraging design principles to improve the customer experience. Scott is always a wealth of knowledge, so…
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