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Marketplace Proverbs & Coffee With Ernie · Marketplace Proverbs and Coffee with Ernie-A Proverb Per Day Keeps Stinking Thinking At Bay

• 0:00
  SPEAKER_00: Are you aware that customer success masters navigate shifts in culture very, very well?
• 0:11
  SPEAKER_00: Well, how do they do that?
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  SPEAKER_00: Well, it's because they're grounded in biblical wisdom.
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  SPEAKER_00: And we're going to talk about that today because it's the fourth day of the month
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  SPEAKER_00: and we are in Proverbs 4.
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  [music]
• 0:34
  SPEAKER_00: Welcome to Marketplace Proverbs and Coffee with Ernie,
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  SPEAKER_00: where a proverb a day keeps stinking thinking at bay.
• 0:42
  SPEAKER_00: I'm Ernie Lansford.
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  SPEAKER_00: After more than 60 years in sales and leadership,
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  SPEAKER_00: I've learned that biblical wisdom is the most valuable asset we can carry into
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  SPEAKER_00: the marketplace.
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  SPEAKER_00: Each time I read Proverbs,
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  SPEAKER_00: Scripture reveals practical insight for leadership,
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  SPEAKER_00: service, and building relationships that far outlast the last transaction.
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  SPEAKER_00: So pour yourself a cup of your favorite brew, And let's explore today's proverb together.
• 1:19
  SPEAKER_00: Well, hello, and this is the fourth day of the month, and we are in chapter 4 of Proverbs.
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  SPEAKER_00: And I'm going to start with verse 20,
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  SPEAKER_00: and then jump down to verse 23, and I'm using the Message MSG translation.
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  SPEAKER_00: Dear friend, listen well to my words.
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  SPEAKER_00: Tune your ears to my voice.
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  SPEAKER_00: Keep my message in plain view at all times.
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  SPEAKER_00: Concentrate.
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  SPEAKER_00: Learn it by heart.
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  SPEAKER_00: Those who discover these words live, really live, body and soul.
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  SPEAKER_00: They're bursting with health.
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  SPEAKER_00: Keep vigilant watch over your heart.
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  SPEAKER_00: That's where life starts.
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  SPEAKER_00: And don't talk out of both sides of your mouth.
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  SPEAKER_00: Avoid careless banter, white lies, and gossip.
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  SPEAKER_00: Keep your eyes straight ahead.
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  SPEAKER_00: Ignore all sideshow distractions.
• 2:14
  SPEAKER_00: Watch your step, and the road will stretch out smooth before you.
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  SPEAKER_00: Look neither right nor left, and leave evil in the dust.
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  SPEAKER_00: That's Proverbs 4,
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  SPEAKER_00: verse 20, and it really goes through verse 27 using the Message MSG translation.
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  SPEAKER_00: You know what a lot of people,
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  SPEAKER_00: organizational leaders,
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  SPEAKER_00: experts on leadership like John Maxwell,
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  SPEAKER_00: what they call leaders,
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  SPEAKER_00: I call a customer success master simply because customer success masters,
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  SPEAKER_00: individuals,
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  SPEAKER_00: do not see themselves as leaders simply because they do not have direct reports.
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  SPEAKER_00: But that's okay.
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  SPEAKER_00: They're still leaders.
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  SPEAKER_00: And you know,
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  SPEAKER_00: the ones that really last,
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  SPEAKER_00: the ones that are adding significance and have deep sustainability,
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  SPEAKER_00: They do more than just react to shifting cultures.
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  SPEAKER_00: They base their customer success mastery on timeless and universal principles.
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  SPEAKER_00: They remain relevant because they marry cultural context,
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  SPEAKER_00: what's going on right now, to timeless truth.
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  SPEAKER_00: Biblical wisdom.
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  SPEAKER_00: And these verses in Proverbs 4 encourages us to be centered on biblical principles.
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  SPEAKER_00: And verses 20 through 27 in particular teach us
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  SPEAKER_00: that God's principles give us three crucial tools.
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  SPEAKER_00: Number one, they guide us.
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  SPEAKER_00: They help us to stay on the right path.
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  SPEAKER_00: Number two, they're a guard.
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  SPEAKER_00: They protect our hearts and bodies.
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  SPEAKER_00: Number three, they're a gauge.
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  SPEAKER_00: They enable us to evaluate where we are.
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  SPEAKER_00: I'm a firm believer that all of us should consume God's Word daily.
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  SPEAKER_00: Read the chapter of Proverbs that matches the day.
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  SPEAKER_00: And then ask the Holy Spirit, what are you telling me?
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  SPEAKER_00: And then go forth and put those truths into action so that you'll realize
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  SPEAKER_00: that they form the principles of guiding, guarding, engaging your life.
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  SPEAKER_00: Today's Customer Success Code.
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  SPEAKER_00: Let God's Word be your guide for decisions.
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  SPEAKER_00: Your guard against compromise and your gauge for measuring success.
• 5:08
  SPEAKER_00: Well, thank you for joining me for this episode of Marketplace Proverbs and Coffee
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  SPEAKER_00: with Ernie, where a proverb a day keeps stinking thinking at bay.
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  SPEAKER_00: I sure want to hear from you, and I would appreciate it if you would share this podcast.
• 5:25
  SPEAKER_00: You can reach me at ernie.com.
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  SPEAKER_00: And remember, chasing personal success is temporal.
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  SPEAKER_00: Adding significance to others is infinite.
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  [music]