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Why Exit Interviews Reveal Your Real Retention Problems
Lucas and Luna dig into the failure of the standard exit interview — why departing employees rarely tell the truth, how companies waste the data they do collect, and what a redesigned offboarding process looks like. They examine Dropbox's post-exit pulse surveys, which boosted actionable feedback by 60 percent, and contrast them with the typical HR checklist that captures nothing useful. Lucas shares a simple structural fix — anonymous third-party follow-ups — that one mid-size tech firm used to cut voluntary turnover in half within 18 months. Specific numbers, real cases, no fluff…
The skinny
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