Latest / The Retention Marketing Podcast with Fexingo: Email, SMS, and Loyalty for Repeat Customers
How a Plant Subscription Brand Retains Customers with Email Care Tips
Leaf & Loom, a direct-to-consumer plant subscription brand, boosted repeat purchases by 35% using a smart email sequence: welcome series with care guides, monthly plant check-ins, and timely repotting reminders that link to new pots and soil. Lucas and Luna break down how this low-cost, high-value strategy builds loyalty and upsells without being pushy — plus why the brand segments by plant type and sends personalized growth reports. If you're in DTC or subscription, this one’s full of actionable takeaways.
#RetentionMarketing #EmailMarketing #PlantSubscription #CustomerLoyalty…
The skinny
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