Latest / Andy Stanley Sermons / Andy Stanley - REVERB Evolving Your Leadership Competencies
Transcript
- 0:05Welcome to the Andy Stanley leadership podcast REAVERB, a conversation that digs deeper into
- 0:10this month's podcast topic, all designed to help leaders go even further faster.
- 0:15I'm Susie Gray and I'll be your host this month. We're talking about our
- 0:19conversation with David Roberts last week on the topic of evolving your leadership competencies.
- 0:24Yes, last week we got to talk to him, and now you and
- 0:27I get to talk about him. It's the best part. It is.
- 0:30But we warned him, we said, David next week. Yeah. Yeah,
- 0:32but this is going to be great because it was such a great conversation.
- 0:35Yeah. Absolutely, Well, it was very interesting because, as you
- 0:38mentioned on the podcast last week, we've known David for a very long time
- 0:43and you have just watched his career over the years. And the reason that
- 0:47we ended up inviting him on the podcast was we read an article that he
- 0:51wrote for Forbes and it struck me as a topic that we really haven't discussed
- 0:56directly on the podcast, but it was interesting to me because it's comments on
- 0:59city in particular, is something that I know is important to you, especially
- 1:03in uncertain times. Yep. Well, before we jump into clarity. I
- 1:07just want to backtrack a little bit because I didn't want to keep interrupting David
- 1:11last week. And for those of you who didn't listen to that conversation,
- 1:14you need to go back and listen because to your point, Susy, it
- 1:17was a topic we've never talked about before. We talk about leadership philosophy,
- 1:21but David talked about the particular disciplines he's developed to maintain his leadership philosophy because
- 1:29of a healthy leadership philosophy. While it may be intuitive once you hear it,
- 1:34they're generally not intuitively internally. And so David was wise enough to realize,
- 1:40Okay, if I'm really going to lead from the vantage point of servant
- 1:42leadership, which everybody talks about and is written about, and it's not new,
- 1:46it's and I'm not discounting it, it's extraordinarily important. It's one thing
- 1:49to say I'm committed to servant leadership, but we are not intuitively others centered.
- 1:55We are self centered. So David realized that and said, okay,
- 1:59so what are the disciplines I need to have personally to ensure that I don't
- 2:02just talk about it, talk to other leaders about it, and try to
- 2:07inspire people to it, but to actually do it. I just thought it
- 2:09was fantastic. And even if our listeners didn't take away the specific disciplines he's
- 2:15created for himself, it was just a reminder to all of us. If
- 2:17we don't have those internal red flags and those internal measures, we're just going
- 2:22to become self centered. What's in it for me? Leaders? Nobody wants
- 2:25to work for one, and none of us really want to be one.
- 2:28So I just thought the topic in general was was fantastic. So anyway,
- 2:31back to your question. So one of his disciplines was to constantly come back
- 2:35to the question of am I being clear? Am I being clear? And
- 2:38then we talked about the discipline and it was convicting to me. But as
- 2:43I shared last week, I am in the middle of or I was last
- 2:46week of situation where I was frustrated because people didn't understand what I'd said ten
- 2:51times And obviously it's their fault, right it must be. It must be
- 2:54because I'm I mean, people tell me I'm a great communicator, So how
- 2:58could it possibly you possibly not understanding? How God I possibly not be clear?
- 3:01But so he has decided clarity is a discipline for him, and when
- 3:07it appears to be unclear, he owns that and it is absolutely incredible.
- 3:13And as we've talked about before, clarity is important because in times of uncertainty,
- 3:17I mean, for instance, I mean like in this moment right,
- 3:20political uncertainty, social uncertainty, economic uncertainty, and so dre. In times
- 3:24of disruption and uncertainty, people crave certainty because there's uncertainty. The problem is,
- 3:30as leaders, we can't provide certainty. Certainty is beyond our control because
- 3:35certainty is in the realm. We have no control over, which is the
- 3:37future. We can we can promise it. In fact, you know,
- 3:39speaking of politics, we are moving into a season where many people are going
- 3:45to promise it. Promise us certainty because that's how you get elected, and
- 3:49you can promise it all day long, but you can't guarantee it because again,
- 3:52it has to do with the future. So while you have to promise
- 3:54it to get elected, you can't lead from that vantage point. But the
- 3:58next best thing to certainty is, as David pointed out, it's clarity.
- 4:02As long as people know we have a plan, as long as we are
- 4:06able to give people something to do. That's going to get them or hopefully
- 4:11get them to a desired outcome. That's generally enough. That's as much certainty
- 4:15as we can provide. So again, when he talked about the disciplines he
- 4:19has internally to ensure that he remains a servant leader, he knows that one
- 4:23of the best ways, and this is so important, one of the best
- 4:26ways to serve the people we lead is to provide clarity. Because clarity is
- 4:32it's a gift. Yeah, we say all the time on our team.
- 4:35Clear is kind Yeah, you're clear. It is kindness because sometimes people just
- 4:41want to know you see what they see. Yes, I see that too.
- 4:46We may not have the exact answer right now, but it's sympathy,
- 4:48and it's sometimes they can go Okay, they at least see it, and
- 4:51I know they're thinking about it. And sometimes that is even enough. Well,
- 4:55if I know you feel what I feel, that's enough, even if
- 4:58you can't solve my problem or is so all the tension I feel to know
- 5:00that, oh okay, they don't think I'm crazy, they don't think I'm
- 5:03a whiner, they don't think I'm a complainer. That's like, they get
- 5:06it, They see it, and they are in when you're the leader and
- 5:11you communicate that, you're also communicating not only do I see it, I'm
- 5:14taking responsibility for it, because ultimately I'm the leader. I'm responsible for everything
- 5:19that happens in this organization. So the gift of clarity is an expression of
- 5:25servant leadership. And whereas I can't control whether or not people feel like I'm
- 5:30a servant leader, I can control whether or not I'm clear. And that's
- 5:34the value of these disciplines as it relates to a leadership strategy. So again,
- 5:40even though we've talked about clarity before, seeing it as a tool within
- 5:43the broader context of leadership strategy, I just thought it was so great.
- 5:46Yeah, and it's so important because, I mean, uncertainty is literally just
- 5:49a part of leadership. It's a part of our lives. Why there are
- 5:54leaders yes, because there's not if we all knew exactly what to do.
- 5:57Yeah, let's go do it right. Exactly, Yeah, exactly. Well.
- 6:00Another thing David talked about is borrowing from your mentors, and he mentioned
- 6:04a mentor in particular that really taught him something early on that has become part
- 6:10of kind of his template that he talks about in his organization, and it
- 6:13was the four FS of leadership. He called it be fair, firm,
- 6:17friendly, but not too familiar. And I know mentors have played a really
- 6:21big part in your life, and I know people like Charlie Renfro have been
- 6:26instrumental in your leadership, and I wanted to know there anything that stands out
- 6:30as it relates to mentors. Well, a couple of things. First,
- 6:32I just think it's great that David was will. I mean, he's leading
- 6:36a three billion dollar international company, so obviously he's very bright. It would
- 6:44be easy for him to feel like, oh, I'm the person that has
- 6:46to come up with all the pithy statements and all the successories, all that
- 6:49stuff. But the fact that he would fact he said he's repeated this so
- 6:54many times that everybody that works around him has heard it, like roll their
- 6:58eyes. He said it so much. But he was quick to get credit.
- 7:00In other words, I didn't originate this. I've brought this with me
- 7:02from the time I was leading nobody but myself to the point that I'm leading
- 7:06this organization. So bringing along the learnings from the past, especially from our
- 7:12mentors, and giving our mentors credit, whether it's something we've read many people
- 7:15have been mentored through the books and articles of specific leaders and others. Personally,
- 7:20I thought that was great. But yeah, so my first mentor was
- 7:24Charlie Renfro who I've talked about all the time, and you know Charlie and
- 7:27we're still dear friends. Yeah, we actually had him on the podcast,
- 7:30that's right, and I'm sure many of our podcast listeners remember that episode because
- 7:33there's so many charlieisms, right that again, and I'm quick to give him
- 7:39credit. One of the first things he taught me was make sure you opened
- 7:42the cage for the five hundred pound gorilla and invite him into the room,
- 7:46which means you don't hide from problems. You don't run from problems. You
- 7:49don't avoid problems. If there's an issue, if there's a thing, if
- 7:51there's a beast, you just invited into the room and you deal with it.
- 7:56Because problems don't solve themselves. You don't run from him. And he
- 8:00shared that with me at a time in my life when my tendency was to
- 8:03avoid someone because I didn't want to deal with the stuff of the someone,
- 8:07and it was someone at work. Another charlieism was don't create a new problem
- 8:11by trying to solve an old problem that can't be solved. I mean,
- 8:13there's some things that can't be solved. You spend too much time trying to
- 8:16solve those, you're going to create a new problem. And then, you
- 8:18know, the big takeaway for me, as I when I thought about his
- 8:22life story that again has headed me off at the past so many times,
- 8:26was family first, money second. Family first, money second. And of
- 8:31course he went on to make a lot of money because he's smart and super
- 8:33successful. But you know, his life story was there was a pivotal moment
- 8:37where he decided family first. And again, when you you know, you
- 8:41bring those lessons forward. So I quote Charlie all the time. So for
- 8:45our podcast listeners, the takeaway is those early lessons that we learned, maybe
- 8:50from our parents, one of our parents, maybe a grandparent, a neighbor,
- 8:54a coach from high school, those early lessons, those truisms, bringing
- 8:58those full and keeping those front center. They are generally always true and always
- 9:03helpful, and carrying those forward is a huge part of servant leadership because generally
- 9:09speaking, someone who chose to mentor us, there was no advantage to them,
- 9:15no benefit to them, No I mean, Charlie wouldn't even let me
- 9:18buying breakfast. You know, he bought breakfast and mentored me. So again
- 9:22that's servant leadership. I'm going to give you what has been given to me
- 9:26that's timeless for you to take forward into your own career. So again,
- 9:30this was part of servant leadership. And I think it's so important when you
- 9:33think about mentors, to always have somebody that has permission to speak into those
- 9:37areas of your life, and you know, to constantly look at, you
- 9:41know, who has that space in my life right now, because you know,
- 9:45mentors sometimes come along with you for a season. But like with David,
- 9:48this mentor that came alongside of him years ago, he's carried forward,
- 9:52but I know he still has mentors in his life. And I think that's
- 9:54another really important Well, boys, is that discipline. This is something you're
- 9:58great at. You because need people. Well I don't know that you do,
- 10:03but you have been so great about seeking those people out. And then
- 10:07you come to meetings and you quote and I'm like, when did you talk
- 10:11to her? When did and you have initiated those conversations and you're better leader
- 10:16for it and richer for it, and we all are because you bring that
- 10:18content into our conversations and into our organization. So way to go. Yeah,
- 10:22I've been very thank you. I've been very lucky to have some great
- 10:26people over the years and still do so it's really super well. So final
- 10:30question, Andy, as you think about your leadership philosophy and the way that
- 10:35you keep yourself between the guardrails and your own leadership practice, what stands out
- 10:39that, Hey, this is something I've learned I have to do and it's
- 10:43really kept me in the sweet spot of my leadership philosophy. Well, for
- 10:48those that listened to last week's episode, I talked about a couple of them
- 10:50because they were similar to David's in terms of the similar struggles we have self
- 10:56centeredness and not being clear or blaming or getting out of our competency zone because
- 11:03you know, something's drawn us out, you know, unnecessarily. But one
- 11:05of the other ones for me, and this goes back to a question that
- 11:09I heard a leader ask this question and it wasn't even the theme of a
- 11:11talk. It was just part of almost a conversational part of a leadership speech
- 11:16he was giving that I walked away with this question, what would a great
- 11:18leader do? What would a great leader do? What would what would a
- 11:22really great leader do? And in the context is in the midst of decision
- 11:28making for me, when I'm a little bit too amped up and geared up
- 11:31around something I'm frustrated about or angry about or why did she or why did
- 11:35he? Or why did they? Or why doesn't it and I'm I'm tempted
- 11:39to power up and be selfish sometimes to say, okay, you know,
- 11:43as you're evaluating the options, at least put this into the mix. Andy,
- 11:46what would a great leader do? And I like the word great because
- 11:52if you ask people describe a great leader, they're immediately going to go to
- 11:58character selfless. Others first have an answer, immediate what's best for the organization,
- 12:03you know, sacrifice personally in order to you know, for the sake
- 12:07of other people. We just know that it's intuitive. So instead of what
- 12:11would a selfless leader do? Or you know, know, what would a
- 12:15great because you know, I want to be selfless, but this question appeals
- 12:20to my ego to be a great leader. But I want to be a
- 12:24great leader. The way that we know greatness truly is which means it's not
- 12:28about me, it's about the organization. It's about the people in the organization.
- 12:31So that's one of my Okay, you're about to walk in there,
- 12:35you're about to say, but is that what a great leader would do?
- 12:37Is this how a great leader would respond? Is that what a what a
- 12:41great leader? Send that email? What a great leader? Would a great
- 12:43leader send an email instead of waiting till tomorrow walking down the hall and having
- 12:48a conversation. Would a great leader require them to come to your office or
- 12:52would you just go to their you know, pause and at least consider and
- 12:56goodness, that question so many times has kept me between the rails. And
- 13:01the great thing about that question is it takes the energy out of out of
- 13:05the decision, Like the emotion goes away when you're like, okay, but
- 13:09what what if I actually stopped and considered this? It goes back to what
- 13:13we just talked about. Suddenly there is clarity, terrifying clarity, the demands
- 13:18something from you. Clarity. Yes exactly, I can't do what I want
- 13:22to do. But at the end of the day, you look back and
- 13:26you're like, wow, so glad, so glad. Yeah, I want
- 13:28to work with great leaders. I want to work for a great leader,
- 13:31and I want to be a great leader the way that you know great should
- 13:33be defined. Yeah for sure. Well, Andy, that is all the
- 13:37time we have for this episode of Reverb. Thanks so much for digging deeper
- 13:41into the topic of evolving your leadership competencies and providing a few more insights,
- 13:46and to all of our listeners who want to thank you for joining us.
- 13:48Be sure to visit Andy stanley dot com slash podcast, where you'll find many
- 13:52more resources to help you go further faster,