Latest / CEO Daily Brief with Dr. Jessica Kriegel
The Productivity Paradox
In today's episode:
Organizations define productivity through output, utilization, and efficiency. But employees define it through their experience and the experience of customers.
Employees are leading with their hearts; leaders are leading with metrics.
Solving this divide requires a change in how organizations organize themselves. We tend to put skilled people into boxes and don't let them out; we try to replicate manual processes with technology and get things wrong.
CEO Daily Brief with Dr. Jessica Kriegel is a 5-minute daily podcast where business pragmatism meets inner wisdom.
Claire…
The skinny
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