Latest / Networking Unleashed: Building Profitable Connections / Networking Unleashed: An Interview with Michael A Forman, Public Speaker
Transcript
- 0:13Welcome to Networking Unleashed, Building Profitable
- 0:17Connections. I'm Michael Foreman, and today is
- 0:21episode 100. Yes, you heard me correctly. 100
- 0:27chances to ruin a handshake and 100 chances to
- 0:32fix them instead. So I'm flying solo today, which
- 0:36means no guests to blame and all the best shortcuts
- 0:39to share straight with you. Each week... I give
- 0:43you tactical, no -fluff strategies that turn
- 0:47small talk into real revenue. And this one message
- 0:52or these messages get you a lunch, a single question
- 0:57that turns conferences chaos into meaningful
- 1:02connections. If you want fewer awkward silences
- 1:06and more closed deals, you're in the right place.
- 1:11So stay with me. I'll give you razor sharp actions
- 1:14you can use today and a short challenge at the
- 1:17end. Make life worth living. Make networking
- 1:23less exhausting and more profitable. Now, I'm
- 1:28going to run you through a few things that I
- 1:31normally go through during a workshop. And my
- 1:34first question is, why? Why does everyone network?
- 1:40And I firmly believe that networking is the base
- 1:45of all businesses. So what's your ultimate goal?
- 1:49Of course, it's to make more money. Otherwise,
- 1:53why are you in business? But there's more to
- 1:57networking than that. It's having a giver's game.
- 2:03It's having a servant's heart. It's doing good
- 2:07for somebody else. And that plays more into networking
- 2:12than anything else. You know what? Let me tell
- 2:16you a story. It's a story. Two guys, Marty and
- 2:20Fred, and they decided to go fishing one day.
- 2:24So they got all their gear together and they
- 2:27went up the mountain and they decided they found
- 2:29a great lake. And they said, okay. Marty said,
- 2:32you know what, Fred? You go to the north side.
- 2:35I'm going to take the south side. You go do everything
- 2:39you do, and I'll do everything that I do, and
- 2:42we'll catch fish, and we'll get together, and
- 2:44we'll have dinner. It'll be great. Fred went
- 2:47on his way. Marty went on his. And at the end
- 2:51of the day, Fred came back with one fish. He
- 2:55goes, ah, the fish really weren't biting today.
- 2:57But Marty had 10 fish. He goes, well, I guess
- 3:01it was better on the north side than the south
- 3:04side. So you know what? Let's do this, Fred.
- 3:07Let's change sides. I'll go to the south side
- 3:11and you stay on the north side. And this way
- 3:13we'll both have enough fish. Marty came back
- 3:16with 10 fish, 11 fish. And Fred had one. And
- 3:22he said, what's going on? Why am I not catching
- 3:25the fish? So Marty said, what are you doing?
- 3:29He said, doing what you're doing. I'm setting
- 3:32up my camp. I am putting my radio on so I have
- 3:37some really cool music and I'm fishing. And Marty
- 3:41said, that's your problem. You're doing it wrong.
- 3:44And networking is the same way. If you do it
- 3:48wrong, then you're missing out on so much. And
- 3:53do you realize that most people waste 80 % of
- 3:57their networking opportunities without even realizing
- 4:01it? But you know what? That's where we come in.
- 4:04And that's where we can help you. Because you
- 4:07have to remember, you are a problem solver. That's
- 4:13right. So you have to find out what the person
- 4:17that you're speaking to, what's their problem?
- 4:21Because you have to have in the back of your
- 4:23head some sort of solution. And when you can
- 4:28do that, then you've made it. Let me just tell
- 4:32you just a few items, a few things. Because when
- 4:37you're networking, don't just think networking
- 4:40as a business. Think of networking in your everyday
- 4:44life. And so when you network, you go shopping
- 4:49for your jeans, go shopping for food. You're
- 4:54talking with people online. You're talking with
- 4:56people in the aisles. First things first, make,
- 5:01smile. Make it like you're a happy person, whether
- 5:05you are or not, doesn't make a difference. But
- 5:08you know what? Because people will react to you
- 5:10much better when you're a happy person. And so
- 5:15you just, if you're in line with somebody and
- 5:18they're talking about it, I used to be in a mortgage
- 5:21industry and I would always listen. I would always
- 5:24listen if people are talking about. buying a
- 5:26house or selling a house or renting a house,
- 5:29I would always turn around, give my two seconds
- 5:32worth of information, and I'd turn back around.
- 5:36If they were interested, they'd tap me on the
- 5:39shoulder and they'd say, you know, what about
- 5:40that? So anyway, so that goes a long way with
- 5:45networking. But you know what? Whenever you go
- 5:48anywhere, you have business cards, right? Don't
- 5:51forget your business cards. You put them in your
- 5:54pocket or whatever else. And whenever the time
- 5:57comes, you can always give your business card.
- 6:01What's more important than actually meeting the
- 6:05person? It's your follow -up. I have a follow
- 6:09-up strategy. I call it my secret sauce, the
- 6:12follow -up. So I will get into that, maybe, but
- 6:17I will get into that. So I want you to think.
- 6:22I want you to think about what communication
- 6:25is. Communication is the number one professional
- 6:32skill. Communication. It's how you communicate.
- 6:39Just remember, people hate to be sold to, but
- 6:44they love to buy something. So that puts you
- 6:47in a quandary. How do I do this? It's very simple.
- 6:52When you walk up and you meet somebody, obviously,
- 6:55you're smiling. You're smiling. Extend your hand.
- 7:00You're looking for that just to shake your hand,
- 7:04say hello, how you doing? And eye contact is
- 7:07very important. Now, I come from New York, right?
- 7:11Eye contact, ooh, that's a negative, right? You're
- 7:14always looking down. You're always looking away.
- 7:16But I'm in Georgia now. And it's always looking
- 7:20at the person in the eye. You want to make that
- 7:24eye contact because what does that tell you?
- 7:28It tells you that you're listening to them, that
- 7:33you're interested in them. So you know what?
- 7:37You have that eye contact, but you're always
- 7:42giving the utmost of respect. And whether you're
- 7:47the... CEO or the janitor, that's what you do.
- 7:52You give the respect that they deserve. So, you
- 7:56know, what you want to do is you want to square
- 8:01your body up to them. You don't want to talk
- 8:04to somebody with their shoulders, with your shoulders
- 8:07turned. Okay. You want to just square up to them.
- 8:12And how about a facial expression, a friendly
- 8:15facial. expression. And put your hands in plain
- 8:19sight. If you're sitting on your hands, or if
- 8:21you're sitting, if you're standing, just, you
- 8:24know what, and talk with your hands. Because
- 8:27it's a natural ability. It's a natural thing.
- 8:31So if you talk with your hands, you're actually
- 8:34becoming more involved with the conversation.
- 8:37Right? If you're sitting, that's one thing. If
- 8:40you're standing, you're talking with your hands.
- 8:42And most importantly, You want to enunciate.
- 8:47Because if the person can't hear you, can't understand
- 8:51you, then they're really not going to be interested
- 8:55in you and not going to be interested in what
- 8:57you have to offer them or sell them or anything
- 9:00else like that. But if you're speaking with them
- 9:05and you have their attention, right, you want
- 9:09to listen. And listening is a very important
- 9:12part. Don't just hear them. You're listening
- 9:15to what they are saying. And you're active listening.
- 9:22You're listening for something that they're saying
- 9:25that you can respond with. Don't think about
- 9:28the next thing that you want to say. You're thinking
- 9:31about, okay, he said something about this. So
- 9:34you repeat part of it. So I understand. You're
- 9:38saying this. So what you're meaning to say is
- 9:42that, right? It's very important. But that also
- 9:46tells them you're listening. You're listening.
- 9:50You know, I use something. It's called F -O -R
- 9:55-M. And that's family, occupation, recreation,
- 10:01and a certain message. And I use this every time
- 10:06that I. Speak with anybody. Have a meeting with
- 10:09anybody. So F is family. So you get them to talk
- 10:14about their family. Remember the networking mantra.
- 10:19Know you, like you, trust you, they'll do business
- 10:23with you. Right? Everybody knows you. Everybody
- 10:29likes you. Not really. Everybody doesn't like
- 10:31you because that narrows the field a little bit.
- 10:34But trust you, that's the major factor. That's
- 10:38the major factor because if they don't trust
- 10:41you, then they're not going to do business with
- 10:43you. So let me get back to form. Form is family.
- 10:47You have them talk, have the other person speak,
- 10:51talk, talk about their family, husband, wife,
- 10:55sister, brother, son, daughter, whatever. If
- 10:58they are into youth sports, that's great. If
- 11:02they're into music, that's great. Art, that's
- 11:05great. Talk about anything because what you're
- 11:08doing is you're having them talk about their
- 11:12family and that wall between you is going down.
- 11:17But you know what? That trust factor, that's
- 11:21going up. So they're beginning to trust a little
- 11:23bit more. So you want to talk about their occupation?
- 11:27which is O, they're R, recreation. What do they
- 11:31like to do? They like to go boating. They like
- 11:34to go ski. They like to paddleboard, play pickleball.
- 11:38I don't understand why, but they play pickleball,
- 11:41tennis, football, baseball. It doesn't make a
- 11:43difference. However they do their recreation,
- 11:47that would be best. And you find that level.
- 11:50You find something that you can talk about, right?
- 11:54And the M. is a message that you just try to
- 11:59get onto the same keel as them. So you know what?
- 12:03Whenever you're meeting with somebody and you're
- 12:06using the form, figure out what they like, who
- 12:12they are, okay? If you're sitting down with somebody
- 12:15in an office, you really only have about 30 seconds.
- 12:20You have about 30 seconds to really find out.
- 12:23about the person. So scan the walls. Do they
- 12:27have a picture of some sports memorabilia? Do
- 12:31they have a picture of something of music, something
- 12:34of art? Find it, talk about it, ask questions.
- 12:39You're trying to find that commonality, find
- 12:42what you have in common. And here's a little
- 12:44trick. If you walk into an office and you see
- 12:50all the pictures, on his desk right on his desk
- 12:56looking in towards him that means that he really
- 13:02doesn't want you to comment on his family but
- 13:05if you see pictures on the back when they're
- 13:08facing out you that almost gives you the right
- 13:13almost right depends on the person to talk about
- 13:16their family right so it depends on everything
- 13:19so you're really trying to build that type of
- 13:23rapport. But again, I'm going to bring you back
- 13:27to the mantra, the mantra, know you, like you,
- 13:31trust you. If they know you, if they like you
- 13:35and they trust you, then they will do business
- 13:38with you. And remember, if you don't have that
- 13:42trust, you, you're going, you're doing something
- 13:46wrong, right? So now what I've told you basically
- 13:50is what The difference, it's for extroverts,
- 13:55right? If you're an introvert, it's something
- 13:58completely different. Let's change this up a
- 14:01little bit. Let's go to a networking event at
- 14:06the table. And you walk up to the table. I'm
- 14:09thinking just extroverts now. You walk up to
- 14:12the table. What's the first thing you do? Everybody
- 14:16says, talk. Tell everybody what you do. Oh, that's
- 14:20100 % the wrong thing to do. What you should
- 14:24do really is walk up the table and not say a
- 14:28word, not say a word. You're listening. That's
- 14:33active listening. You're listening for the conversation.
- 14:36And you say to yourself, is this a conversation
- 14:39that I want to be a part of? Because there's
- 14:43a ton of conversations going on. So if it is
- 14:47great, if not. If you haven't said anything yet,
- 14:49you politely bow out and you go to the next table.
- 14:52Let's say it is a conversation that you want
- 14:55to be a part of. Well, that's great. So you wait
- 14:59for the opportunity for you to give your two
- 15:01cents. Now, remember, you are the expert in your
- 15:06field, the expert. So what you say should really
- 15:11be worth something. And all you're trying to
- 15:14do is get the attention of, let's say, two of
- 15:18the people that are at that table. There's generally
- 15:21four or five people. Two people. And when you
- 15:26do, you direct your conversation towards them.
- 15:29And then you bring form into it. You bring form
- 15:34into it. And you have the person or people talk
- 15:37about themselves. And then you bring the conversation
- 15:41around to what they do for a living. They've
- 15:45already told you all about their family and things
- 15:47that they like to do. So they're going to tell
- 15:49you about what they do for a living. And as they're
- 15:53talking about what they do, you're listening,
- 15:57active listening. So you're listening to them.
- 16:00You respond to them. You say, so I understand
- 16:02that you do this. And at the end, you say, you
- 16:07know what? I like you. I like your business and
- 16:11how you do it. How can I make you more successful?
- 16:17How can I be a good referral source for you?
- 16:21That usually blows them away. Mike, I don't even
- 16:24know what you do yet. And you're saying this
- 16:26to me? Remember, it's a giver's game. You're
- 16:31looking to go in there and help everybody that
- 16:34you can. What goes around comes around. They
- 16:39will, in turn, refer you. But your interest right
- 16:43now is to refer your person, this person that
- 16:48you're talking to. So you do. And so you exchange
- 16:52cards and you explain what you do for a living.
- 16:55Because the only time you're going to give your
- 16:58business card is if they ask for it. And on the
- 17:03back of the card, his card, the other card, her
- 17:06card. is you're going to write the date, the
- 17:09name of the function, and something you spoke
- 17:13about. Because he told you everything. So everything
- 17:17you spoke about. And then you'll hold that for
- 17:21your follow -up. Now, as a side note, like I
- 17:24said, I used to be in a mortgage business. I
- 17:27used to go to these events. I used to come home
- 17:30with a shoebox filled with business cards and
- 17:32say, look how good I did. Did I do good? No.
- 17:37I did not. So now with a three or four hour event,
- 17:41I come back with 15 or 20 business cards so I
- 17:46can follow up with them correctly. Now I told
- 17:50you all this was all for an introvert, extrovert.
- 17:54Now introvert is almost the same with a difference.
- 17:59This is where you're going to bring in a friend,
- 18:03your sister, your brother, whoever knows you
- 18:05well, knows what you do well. Because let's go
- 18:11back to the beginning. Let's go back to the table.
- 18:14When you're walking up to the table, you're listening
- 18:16for the conversation. Is this a conversation
- 18:19that I want to be a part of? Yes, it is. Okay.
- 18:23So when the conversation comes around, you're
- 18:26the person who you came with. says you know something
- 18:30that is a great idea you know what michael really
- 18:34knows about that michael why don't you tell us
- 18:36about it and that is like an introduction so
- 18:40you don't feel overwhelmed and you do that so
- 18:44that if your partner does that enough times you're
- 18:48going to get used to it you get used to speaking
- 18:50with the person now don't become a wallflower
- 18:54don't walk into an event and immediately go to
- 18:57the wall and look at it, sip your drink and say,
- 19:01oh, there's a nice event. I'm not meeting anybody.
- 19:05If you see somebody that's like that, take it
- 19:10upon yourself, walk up to them, say, hey, how
- 19:14you doing? Hey, that's a nice blazer. Or I like
- 19:18your shoes. I like your blouse. Where'd you get
- 19:21it from? Something, anything outside of business,
- 19:24because that will make them. Make them more amenable
- 19:29to what you do, what you have, whatever else.
- 19:34But it's all for you. So remember, so now your
- 19:37follow -up. Oh, there's a secret sauce for follow
- 19:41-up. And you know what? I'm going to share it
- 19:43with you. I'm going to tell you what I use as
- 19:49a follow -up. And I say it's a secret sauce because
- 19:52it works the majority of the time. Nothing works,
- 19:56everything. But let's, okay, let's say you finish
- 20:00the event, you go back to your house, your office,
- 20:02wherever the case may be. You have 15 or 20 business
- 20:05cards. You're going to write an email that night.
- 20:10And you're going to say, hey, Michael, this is
- 20:13Michael. I met you last, I met you tonight at
- 20:17the networking event. Had a great time. Looking
- 20:19forward to speaking with you soon, Michael. That's
- 20:22it. Nothing else. And send it off. The next morning,
- 20:28here's the key. The next morning, you write a
- 20:32handwritten thank you note. That's right. Handwritten.
- 20:37I have about 50 of them in my briefcase. You
- 20:41write a handwritten thank you note. Hey, Michael,
- 20:44this is Michael. I met you on such and such date
- 20:47at such and such an event. We spoke about X,
- 20:51Y, Z. Now, remember. On the back of the business
- 20:54card, I have all that information. Hey, Michael,
- 20:58this is Michael. I met you on such and such day.
- 21:01I met you at last night or such and such date.
- 21:03At such an event, we spoke about XYZ. I really
- 21:08hope we can do business soon, Michael. And put
- 21:13your business card in, send it off. Now, the
- 21:16mail's a little slow. You have to wait three
- 21:20or four days because if you haven't gotten a
- 21:23return email yet, send them another email. Hey,
- 21:29Michael, this is Michael. I met you on such and
- 21:32such date at such as an event. We spoke about
- 21:35X, Y, Z. Now notice I say the same thing every
- 21:39time I speak with them. Why? Because that'll
- 21:42bring me top of mind. That'll bring us. Oh, I
- 21:45remember him. We spoke about this. Or we spoke
- 21:48about that. Okay. Hey, Michael, this is Michael.
- 21:52I met you on such and such day. We spoke at such
- 21:55an event. We spoke about X, Y, Z. Hey, listen,
- 21:58I just noticed that next week, Tuesday and Wednesday
- 22:01seems to be clear. Would one of those days work
- 22:05with you to meet up and have a cup of coffee?
- 22:09Michael, send it off. Wait two or three days
- 22:13later, he still hasn't returned. Bad sign. But,
- 22:18hey, Michael, this is Michael. I met you on such
- 22:22and such date at such an event. We spoke about
- 22:24X, Y, Z. I said, Tuesday and Wednesday look pretty
- 22:27good. Tuesday's getting kind of full. How's Wednesday?
- 22:31Michael. Still didn't answer you. Two or three
- 22:35days later. Hey, Michael, this is Michael. I
- 22:38met you on such date at such an event. We spoke
- 22:41about X, Y, Z. I told you Tuesday and Wednesday
- 22:44were open. Tuesday was full. Wednesday is kind
- 22:48of full. Is there a good day for you? Okay. So
- 22:54what does that do? Well, that kind of closes
- 22:56out all the times that you've tried to reach
- 22:59out to him, but it leaves it open for him to
- 23:02contact you. Now, before doing all of this, when
- 23:07you meet with somebody, you want to reach out
- 23:10to them in a soft way. And what I mean by that,
- 23:13go to LinkedIn. Connect with them. Go to Instagram,
- 23:18see if they have it. Facebook, see if they have
- 23:20it. A YouTube channel, see if they have it. Wherever
- 23:23they're on social media, connect. Now, with LinkedIn,
- 23:29because I usually use that for business, right?
- 23:32So if you reach out LinkedIn, let's say they're
- 23:37in the roofing company, and you see an article.
- 23:42comparing metal roofs to shingle roofs and whatnot.
- 23:47I would attach that to your next message. You
- 23:51always want to bring value to the message. You
- 23:55never want to sell. You never want to sell, right?
- 23:59So you're bringing value to the relationship.
- 24:02If you bring value to it once, twice, even three
- 24:06times, they'll get the message and they will
- 24:09reach out to you. Now, I have a lot about using
- 24:14a CRM. And if you don't have one, if you don't
- 24:19have one, I would highly advise getting one.
- 24:23Because what it does, I said get 15 to 20 business
- 24:26cards from your event. That's great from the
- 24:31first one. There's somebody that I met on. other
- 24:35podcasts, where he has everything on one side
- 24:37of the computer. And as soon as he makes contact
- 24:40with them, he changes to the other side of the
- 24:41computer. That's great if you're only dealing
- 24:45with 15, 30 business cards. But what about the
- 24:49fifth, sixth, seventh time that you go to a networking
- 24:52event? What are you going to do with 150 cards?
- 24:55You're not going to sit there and play swapsies.
- 24:58You have to put them into a CRM. Because what
- 25:01will a CRM do? It'll keep you organized. And
- 25:06that's really, organization is key because you
- 25:10know what? You have to, organization is key because
- 25:15if you don't do it early, then you're going to
- 25:19lose out, right? You're going to lose something.
- 25:21You're going to leave money on the table. So
- 25:25remember, okay, I've given you a lot so far,
- 25:29and there's much more that I can give you, I
- 25:33can teach you. But you know what the most important
- 25:36thing is? Practice, practice. Okay? And you want
- 25:41to focus on building the relationship. You're
- 25:45not looking to sell. You're looking to building
- 25:48the relationship. And look, you can find the
- 25:51people on LinkedIn. And you know the people that
- 25:53you want to go after. Don't sell to them. Just
- 25:57build that relationship. And just remember the
- 26:02handwritten. thank you notes. Everybody that
- 26:06I coach, everybody that I talk to, that I teach,
- 26:10that I've been teaching this handwritten thank
- 26:12you note has gotten such favorable reviews, feedback
- 26:18reviews, feedback. And I've got a stack of a
- 26:23hundred thank you notes because every time I
- 26:26coach a client, I have them write me a thank
- 26:30you note just to get them into the habit. So
- 26:34with that being said, I want to tell you that
- 26:37giving is the fastest way to build that relationship.
- 26:44So I told you to build relationships. Giving,
- 26:48not receiving. That's the fastest way to build
- 26:54a relationship. And remember, people hate to
- 26:58be sold. They hate to be sold to. They love to
- 27:04buy. And a way to think about you in somebody,
- 27:09you networking in itself, don't think about how
- 27:13many people are in your network. Think about
- 27:17how many people, how many people that you are
- 27:21in their network, right? So just remember, that's
- 27:26very important. So that's what I have to tell
- 27:30you. First of all, doing my podcast was just
- 27:37an idea in the beginning, just a way for me to
- 27:40spread the word that I can. I can help other
- 27:44people. It's turned into quite a bit more. I've
- 27:49had wonderful guests from besides Canada, Mexico.
- 27:54Australia, the UK, Israel, Egypt. I've had them
- 27:59from all over and all of them bring something
- 28:01different to networking. So it's very important.
- 28:06And I tell them all, networking is the base of
- 28:10all businesses. But anyway, okay, all right.
- 28:15That's a wrap for episode 100. And I'm Michael
- 28:20Foreman. Thank you for sticking with me through
- 28:24100 chances to mess up and to mess up a handshake
- 28:28and 100 ways to get it right. If one of today's
- 28:32actions landed for you, do me a favor. Cry it
- 28:36within the next 24 hours and send me a one -sentence
- 28:40victory report. I'd live for those. So just send
- 28:44it to michael at michaelaforman .com. You can
- 28:51subscribe to subscribe wherever you get podcasts.
- 28:55Leave a quick review. If this episode helped
- 28:58you or if it made you laugh, I'll tell a colleague
- 29:03that treats LinkedIn like a museum that didn't
- 29:06want to do it. They get a connection. They'll
- 29:08leave it. They don't bring value, bring value
- 29:11to your network. Remember, go to foreman .com
- 29:15because I have digital courses on there from
- 29:19the. beginner to the experienced. I have a full
- 29:24course on there. Everything I just talked about
- 29:26plus more. But I also have networking made simplistically.
- 29:33I have networking for realtors. I have all sorts
- 29:37of podcasts. So let me tell you, I'm going to
- 29:41see you next week or actually later on this week.
- 29:44And I just want you to put the useful moves.
- 29:49And if you do what I told you, you'll increase
- 29:54profits. I did this with a company. I think I
- 29:57traveled to Ohio. And I got a call back about
- 30:01four months later. I said, Mike, we brought in
- 30:04everything that you told us to do. We increased
- 30:07our ROI by $25 ,000. So it works. So if anything.
- 30:15Hats off to you. Hats off to me. Whatever. I
- 30:18will see you for number 101. Thank you and have
- 30:23a good night. Hold on, folks. Don't go anywhere.
- 30:27Let's hear from our sponsors. David Neal, co
- 30:30-founder, Revved Up Kids. Revved Up Kids is on
- 30:33a mission to protect children and teens from
- 30:36sexual abuse, exploitation, and trafficking.
- 30:40They provide prevention training programs for
- 30:43children, teens, and adults. To learn more, go
- 30:46to revvedupkids .org. Henry Kaplan, Century 21.
- 30:51When it comes to making the biggest financial
- 30:53decision of your life, leave it in the hands
- 30:56of a proven professional, Henry Kaplan. Henry
- 31:00is a global real estate agent with Century 21,
- 31:03celebrating his 41st year in business. No matter
- 31:07where you're moving, Henry has the right connections
- 31:10for you. You can contact Henry at 561 -427 -4888.