Inside WestJet's summer strike meltdown
Its mechanics were officially off the job only 29 hours. But more than a week after they returned to work, WestJet was still struggling with cancelled flights and stranded passengers. Travelers impacted by the strike reported almost no customer service, including no efforts by WestJet to rebook them on other airlines, as the company is required to do. On the busiest travel weekend of the summer, and for a week afterwards, Canadians were left up in the air. Now they're trying to figure out what they're owed, and if they'll get it.
How did such a shoirt strike cause so much havoc? What was…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.