Latest / Keys To The Shop : Equipping Coffee Shop Leaders

373 : The Owner's Role: 5 Behaviors for Effectiveness
The coffee shop is made up various tasks and roles that all work together to create something magical. Wen those roles are not clear or followed through on then the we lose the magic and gain frustration. No role in the cafe is as important than that of the owner (arguably managers but that's another topic), yet we rarely see owners having job descriptions let alone a schedule organized according to both the administrative / financial needs AND the areas of operations, quality, and people.
In today's episode we will discuss the 5 behaviors that are necessary for owners to successfully and…
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