Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders
227: Build a Culture that is Obsessed with Delivering a World-Class Experience
Summary:
Chief Revolution Officer John DiJulius speaks withRicky Arriola, the founder and CEO of Inktel Holdings Corp, one of the country's leading customer experience and business process outsourcing firms. Inktel provides outsourced customer experience solutions to Fortune 500companies, government agencies, educational institutions, and consumer brands.Its services include omnichannel contact center support, sales, order management, back-office processing, government BPO services, and fulfillment.
The company has been repeatedly recognized as a Best Place to Work.
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How Ricky became…
The skinny
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