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Shipt's AI Shopping Assistant | Fast Five Shorts · Omni Talk Retail

• 0:00
  Shipt
• 0:00
  has
• 0:01
  launched
• 0:01
  a
• 0:01
  Chat
• 0:02
  to
• 0:02
  Cart
• 0:02
  feature.
• 0:03
  Jesus.
• 0:03
  Shipt
• 0:04
  and
• 0:04
  Chat
• 0:04
  to
• 0:04
  Cart
• 0:05
  in
• 0:05
  one
• 0:05
  sentence
• 0:06
  that's
• 0:06
  really
• 0:06
  hard.
• 0:06
  According
• 0:07
  to
• 0:07
  Progressive
• 0:08
  Grocer,
• 0:08
  retail
• 0:09
  tech
• 0:09
  company
• 0:09
  Shipt
• 0:10
  is
• 0:11
  partnering
• 0:11
  with
• 0:11
  software
• 0:12
  company
• 0:12
  Perplexity
• 0:13
  and
• 0:14
  its
• 0:14
  new
• 0:14
  browser
• 0:15
  in
• 0:15
  a
• 0:15
  move
• 0:15
  that
• 0:15
  promises
• 0:16
  to
• 0:16
  enhance
• 0:16
  the
• 0:16
  grocery
• 0:17
  shopping
• 0:17
  experience
• 0:18
  by
• 0:18
  assisting
• 0:18
  with
• 0:19
  same
• 0:19
  day
• 0:19
  delivery
• 0:19
  and
• 0:20
  encouraging
• 0:20
  discovery
• 0:21
  of
• 0:21
  new
• 0:21
  and
• 0:21
  trending
• 0:22
  products.
• 0:22
  By
• 0:23
  leveraging
• 0:24
  Perplexity,
• 0:24
  Comet
• 0:25
  C
• 0:27
  Shipt
• 0:27
  aims
• 0:28
  to
• 0:28
  assist
• 0:28
  consumers
• 0:29
  with
• 0:29
  cart
• 0:29
  building
• 0:30
  and
• 0:30
  shave
• 0:30
  additional
• 0:31
  time
• 0:31
  from
• 0:31
  their
• 0:31
  shopping
• 0:32
  process
• 0:32
  by
• 0:33
  powering
• 0:33
  product
• 0:33
  discovery
• 0:34
  and
• 0:34
  cart
• 0:35
  curation
• 0:35
  with
• 0:35
  artificial
• 0:36
  intelligence.
• 0:37
  Quote
• 0:37
  Everything
• 0:37
  we
• 0:38
  create
• 0:38
  at
• 0:38
  Shipt
• 0:39
  is
• 0:39
  in
• 0:39
  service
• 0:40
  of
• 0:40
  blending
• 0:40
  human
• 0:41
  warmth
• 0:41
  with
• 0:42
  technological
• 0:43
  innovation,
• 0:44
  said
• 0:44
  Katie
• 0:44
  Stratton,
• 0:45
  Chief
• 0:45
  Growth
• 0:45
  Office
• 0:46
  Chief
• 0:46
  Growth
• 0:47
  and
• 0:47
  Strategy
• 0:47
  Officer
• 0:48
  at
• 0:48
  Shipt.
• 0:49
  And
• 0:49
  for
• 0:49
  those
• 0:49
  curious,
• 0:50
  also
• 0:50
  no
• 0:50
  relation
• 0:51
  to
• 0:51
  Ricky
• 0:51
  Stratton
• 0:52
  of
• 0:52
  Silver
• 0:53
  Silver
• 0:53
  Spoons.
• 0:54
  And
• 0:54
  are
• 0:54
  you
• 0:54
  buying
• 0:55
  or
• 0:55
  selling
• 0:56
  Ship's
• 0:57
  chat
• 0:57
  to
• 0:58
  Cart
• 0:58
  functionality
• 0:59
  with
• 0:59
  Perplexity?
• 1:01
  I
• 1:02
  think
• 1:02
  that
• 1:02
  I'm
• 1:03
  buying
• 1:03
  the
• 1:03
  idea
• 1:04
  but
• 1:05
  I
• 1:05
  still
• 1:05
  think
• 1:06
  there's
• 1:06
  too
• 1:06
  much
• 1:06
  friction
• 1:07
  from
• 1:07
  the
• 1:07
  customer
• 1:08
  standpoint
• 1:08
  and
• 1:09
  I
• 1:09
  understand
• 1:10
  the
• 1:10
  the
• 1:10
  tightrope
• 1:11
  that
• 1:11
  Shipt
• 1:11
  is
• 1:12
  walking.
• 1:12
  They
• 1:12
  wanted
• 1:13
  to
• 1:13
  be
• 1:13
  first
• 1:13
  to
• 1:13
  market
• 1:14
  with
• 1:14
  this
• 1:14
  and
• 1:14
  so
• 1:15
  you
• 1:15
  have
• 1:15
  to
• 1:15
  decide
• 1:15
  like
• 1:16
  are
• 1:16
  you
• 1:16
  going
• 1:16
  to
• 1:16
  be
• 1:16
  first
• 1:16
  to
• 1:17
  market
• 1:17
  with
• 1:17
  some
• 1:17
  hurdles
• 1:18
  for
• 1:18
  the
• 1:18
  customer
• 1:18
  still
• 1:19
  or
• 1:19
  are
• 1:19
  you
• 1:20
  going
• 1:20
  to
• 1:20
  wait
• 1:20
  until
• 1:20
  it's
• 1:21
  100%
• 1:21
  seamless
• 1:22
  process
• 1:22
  and
• 1:23
  then
• 1:23
  roll
• 1:23
  it
• 1:23
  out
• 1:24
  to
• 1:24
  consumers
• 1:25
  being
• 1:25
  shift?
• 1:26
  I
• 1:26
  think
• 1:26
  I
• 1:26
  would
• 1:26
  have
• 1:27
  waited,
• 1:27
  I
• 1:27
  think
• 1:27
  I
• 1:27
  would
• 1:28
  have
• 1:28
  done
• 1:28
  the
• 1:28
  latter
• 1:29
  because
• 1:29
  they
• 1:30
  are
• 1:30
  they
• 1:30
  have
• 1:30
  not
• 1:31
  historically
• 1:31
  been
• 1:31
  a
• 1:31
  first
• 1:32
  to
• 1:32
  market
• 1:32
  company
• 1:33
  with
• 1:34
  their
• 1:34
  their
• 1:34
  concept.
• 1:36
  Well
• 1:36
  I
• 1:36
  think
• 1:37
  that
• 1:37
  their,
• 1:37
  their
• 1:37
  consumers
• 1:38
  are
• 1:38
  going
• 1:38
  to
• 1:39
  not
• 1:40
  use
• 1:40
  it
• 1:40
  like
• 1:40
  if
• 1:41
  they
• 1:41
  have
• 1:41
  to
• 1:41
  go
• 1:41
  out
• 1:41
  to
• 1:42
  another
• 1:42
  application,
• 1:43
  they
• 1:43
  have
• 1:43
  to
• 1:43
  download,
• 1:45
  you
• 1:45
  know,
• 1:46
  comment
• 1:46
  on
• 1:46
  their
• 1:47
  phones
• 1:47
  like
• 1:48
  they
• 1:48
  are
• 1:48
  in
• 1:49
  ships
• 1:49
  because
• 1:49
  it's
• 1:50
  an
• 1:50
  easy
• 1:50
  thing
• 1:50
  for
• 1:51
  them.
• 1:51
  They
• 1:51
  have
• 1:51
  reliable,
• 1:52
  you
• 1:52
  know,
• 1:53
  pickers
• 1:53
  for
• 1:53
  their
• 1:54
  products
• 1:54
  and
• 1:54
  shoppers.
• 1:55
  So
• 1:55
  to
• 1:56
  me
• 1:56
  I
• 1:56
  think
• 1:56
  like
• 1:57
  this
• 1:57
  is
• 1:57
  a
• 1:57
  great
• 1:57
  idea
• 1:58
  down
• 1:58
  the
• 1:59
  road
• 1:59
  because
• 1:59
  I
• 1:59
  think
• 2:00
  it
• 2:00
  benefits
• 2:01
  everyone.
• 2:01
  You
• 2:01
  know
• 2:02
  it
• 2:02
  gets
• 2:02
  if
• 2:02
  they
• 2:02
  did
• 2:03
  have
• 2:03
  Comet
• 2:03
  installed
• 2:04
  or
• 2:04
  as
• 2:04
  part
• 2:05
  of
• 2:05
  their
• 2:05
  go
• 2:06
  to
• 2:06
  search
• 2:06
  engine
• 2:06
  it
• 2:06
  gets
• 2:07
  comment
• 2:07
  and
• 2:07
  perplexity,
• 2:08
  more
• 2:08
  traffic
• 2:09
  for
• 2:09
  other
• 2:09
  things
• 2:09
  outside
• 2:10
  of
• 2:10
  grocery
• 2:11
  and
• 2:12
  then
• 2:12
  for
• 2:12
  the
• 2:12
  ship
• 2:12
  shopper
• 2:13
  it
• 2:13
  becomes
• 2:14
  more
• 2:14
  simple
• 2:14
  for
• 2:15
  them
• 2:15
  to
• 2:15
  pick
• 2:15
  up
• 2:16
  their
• 2:16
  goods
• 2:16
  and
• 2:16
  not
• 2:17
  have
• 2:17
  to
• 2:17
  put
• 2:18
  as
• 2:18
  much
• 2:18
  work
• 2:18
  into
• 2:19
  every
• 2:19
  single
• 2:20
  week
• 2:20
  putting
• 2:20
  together
• 2:21
  that
• 2:21
  grocery
• 2:21
  list.
• 2:22
  But
• 2:22
  I
• 2:22
  for
• 2:23
  right
• 2:23
  now
• 2:23
  I
• 2:24
  really
• 2:24
  think
• 2:24
  that
• 2:25
  it's
• 2:25
  just
• 2:25
  going
• 2:25
  to
• 2:25
  be
• 2:26
  too
• 2:26
  early
• 2:27
  and
• 2:27
  too
• 2:27
  hard
• 2:28
  for
• 2:28
  the
• 2:28
  ship
• 2:28
  shoppers
• 2:29
  to
• 2:30
  ship
• 2:30
  consumers
• 2:31
  I
• 2:31
  should
• 2:31
  say
• 2:32
  to
• 2:32
  grasp
• 2:32
  right
• 2:33
  now.
• 2:33
  So
• 2:33
  I'm
• 2:34
  worried
• 2:34
  it's
• 2:35
  going
• 2:35
  to,
• 2:35
  it's
• 2:35
  going
• 2:35
  to
• 2:36
  not
• 2:36
  have
• 2:36
  the
• 2:36
  impact
• 2:37
  that
• 2:37
  they
• 2:37
  want
• 2:37
  it
• 2:37
  to
• 2:38
  Big
• 2:38
  PR
• 2:38
  headline
• 2:39
  for
• 2:39
  them,
• 2:40
  for
• 2:40
  being
• 2:40
  progressive
• 2:41
  but
• 2:41
  not
• 2:42
  going
• 2:42
  to
• 2:42
  have
• 2:42
  the
• 2:42
  shopper
• 2:43
  impact.
• 2:44
  But
• 2:44
  what
• 2:44
  do
• 2:44
  you
• 2:44
  think?
• 2:45
  You
• 2:45
  said
• 2:45
  it.
• 2:46
  I
• 2:46
  100%
• 2:47
  agree
• 2:47
  with
• 2:48
  you.
• 2:48
  100
• 2:48
  agree
• 2:48
  with
• 2:49
  you.
• 2:49
  I.
• 2:49
  That's
• 2:49
  what
• 2:50
  I
• 2:50
  wrote
• 2:50
  in
• 2:50
  my
• 2:50
  notes.
• 2:50
  I
• 2:51
  said,
• 2:51
  seems
• 2:51
  like
• 2:51
  a
• 2:52
  headline
• 2:52
  that
• 2:52
  sounds
• 2:53
  more
• 2:53
  innovative
• 2:53
  than
• 2:54
  it
• 2:54
  actually
• 2:54
  is.
• 2:54
  And
• 2:55
  it's
• 2:55
  because
• 2:55
  you
• 2:55
  want
• 2:56
  the
• 2:56
  PR
• 2:56
  from
• 2:56
  it.
• 2:57
  And
• 2:57
  the
• 2:57
  other
• 2:57
  point,
• 2:58
  knowing
• 2:58
  the
• 2:58
  Big
• 2:58
  Red
• 2:59
  as
• 2:59
  we
• 2:59
  do
• 3:00
  and
• 3:00
  is,
• 3:00
  you
• 3:01
  know,
• 3:01
  I
• 3:01
  worry
• 3:01
  about,
• 3:02
  you
• 3:02
  know,
• 3:02
  getting
• 3:03
  a
• 3:03
  false.
• 3:04
  A
• 3:04
  false
• 3:05
  negative
• 3:05
  on
• 3:05
  this
• 3:05
  because
• 3:06
  no
• 3:06
  one's
• 3:06
  going
• 3:06
  to
• 3:06
  use
• 3:06
  it
• 3:07
  potentially.
• 3:08
  And
• 3:08
  then,
• 3:08
  you
• 3:08
  know,
• 3:08
  the
• 3:09
  leadership's
• 3:09
  gonna
• 3:09
  go,
• 3:09
  well,
• 3:10
  why
• 3:10
  do
• 3:10
  we
• 3:10
  invest
• 3:10
  in
• 3:10
  that?
• 3:11
  Well,
• 3:11
  because
• 3:11
  you
• 3:11
  did
• 3:12
  it
• 3:12
  the
• 3:12
  wrong
• 3:12
  way.
• 3:12
  You
• 3:13
  know,
• 3:13
  you
• 3:13
  probably
• 3:13
  should
• 3:13
  have
• 3:13
  done
• 3:13
  it
• 3:14
  inside
• 3:14
  the
• 3:14
  Shift
• 3:14
  app
• 3:15
  to
• 3:15
  make
• 3:15
  this
• 3:15
  easier
• 3:16
  for
• 3:16
  them.
• 3:16
  You
• 3:16
  know,
• 3:16
  can
• 3:16
  make
• 3:17
  those
• 3:17
  connections
• 3:17
  happen
• 3:18
  the
• 3:18
  way
• 3:18
  they
• 3:18
  want
• 3:19
  to
• 3:19
  or
• 3:19
  figure
• 3:19
  out
• 3:20
  how
• 3:20
  to
• 3:20
  do
• 3:20
  this
• 3:20
  in
• 3:20
  a
• 3:20
  way
• 3:21
  that
• 3:21
  has
• 3:21
  a
• 3:21
  better
• 3:22
  user
• 3:22
  experience.
• 3:22
  Because.
• 3:22
  Because
• 3:23
  you're
• 3:23
  right.
• 3:23
  No,
• 3:24
  very
• 3:24
  few
• 3:24
  people
• 3:24
  are
• 3:25
  going
• 3:25
  to
• 3:25
  do
• 3:25
  this,
• 3:25
  I
• 3:25
  think.
• 3:26
  But
• 3:26
  despite,
• 3:26
  you
• 3:27
  know,
• 3:27
  all
• 3:27
  the
• 3:28
  fervor
• 3:28
  over
• 3:29
  perplexity
• 3:30
  comment
• 3:30
  this
• 3:30
  week
• 3:30
  on
• 3:31
  social
• 3:31
  media,
• 3:31
  I
• 3:31
  think
• 3:32
  it's
• 3:32
  still.
• 3:32
  It's
• 3:33
  still
• 3:33
  a
• 3:33
  big
• 3:33
  ass
• 3:33
  to
• 3:33
  get
• 3:34
  people
• 3:34
  to
• 3:34
  acclimate
• 3:35
  to
• 3:35
  this
• 3:35
  in.
• 3:36
  In
• 3:36
  my
• 3:36
  opinion.
• 3:37
  And
• 3:38
  they
• 3:38
  launched
• 3:38
  this,
• 3:38
  like,
• 3:39
  did
• 3:39
  they
• 3:39
  launch
• 3:39
  this
• 3:39
  at
• 3:40
  Shop
• 3:40
  Talk
• 3:40
  Fall
• 3:40
  or.
• 3:41
  They
• 3:41
  announced
• 3:41
  it
• 3:41
  and
• 3:41
  it
• 3:41
  was
• 3:42
  like,
• 3:42
  it
• 3:42
  was
• 3:42
  just
• 3:42
  so
• 3:43
  slow
• 3:43
  to
• 3:43
  come
• 3:43
  out,
• 3:44
  which.
• 3:45
  Yeah,
• 3:46
  I
• 3:46
  don't
• 3:46
  know.
• 3:46
  I
• 3:46
  feel
• 3:46
  like.
• 3:47
  I
• 3:47
  feel
• 3:47
  like
• 3:47
  this
• 3:48
  is
• 3:48
  just.
• 3:48
  It's
• 3:48
  the
• 3:48
  right
• 3:49
  idea.
• 3:50
  Right
• 3:50
  idea.
• 3:51
  Just
• 3:51
  wrong
• 3:52
  timing
• 3:53
  and
• 3:53
  execution.
• 3:54
  So.
• 3:54
  Yeah.
• 3:56
  Yeah.
• 3:56
  First
• 3:56
  when
• 3:57
  I
• 3:57
  heard
• 3:57
  about,
• 3:57
  I
• 3:57
  was
• 3:57
  like,
• 3:57
  ooh,
• 3:57
  this
• 3:58
  is
• 3:58
  cool.
• 3:58
  And
• 3:58
  then
• 3:58
  I
• 3:58
  read
• 3:58
  about.
• 3:59
  I'm
• 3:59
  like,
• 4:00
  no,
• 4:00
  it's
• 4:00
  not.
• 4:00
  And
• 4:01
  so
• 4:01
  it's
• 4:01
  like,
• 4:03
  I
• 4:03
  know,
• 4:03
  I
• 4:04
  know.
• 4:04
  I
• 4:04
  want
• 4:04
  to
• 4:04
  get
• 4:04
  on
• 4:05
  board
• 4:05
  with
• 4:05
  something.
• 4:05
  I
• 4:05
  just
• 4:06
  can't.
• 4:07
  I
• 4:07
  know.
• 4:07
  Well,
• 4:08
  hopefully
• 4:09
  people
• 4:09
  will
• 4:10
  think
• 4:10
  it's
• 4:10
  cool
• 4:10
  and
• 4:11
  download
• 4:11
  the.
• 4:13
  I
• 4:14
  keep
• 4:14
  wanting
• 4:14
  to
• 4:15
  call
• 4:15
  it
• 4:16
  Capstone.
• 4:17
  It's
• 4:17
  Comet.
• 4:18
  They'll
• 4:18
  download
• 4:19
  Comet
• 4:19
  and
• 4:19
  they'll
• 4:20
  try
• 4:20
  it.
• 4:20
  Yes.
• 4:21
  Right?
• 4:21
  There's
• 4:21
  so
• 4:21
  many
• 4:22
  new
• 4:22
  words
• 4:22
  to
• 4:22
  everything.
• 4:23
  Oh,
• 4:23
  my
• 4:23
  God.
• 4:24
  I
• 4:24
  know.