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Are you letting your people down by softening up your directives MMH · Learnings and Missteps by Depth Builder

• 0:00
  Giving somebody feedback and providing direction are not the same thing.
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  Early in my career, I was apprehensive about being overly assertive or maybe being perceived as aggressive because I had to give somebody a directive.
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  I had to give them an order, give them clear instructions that they needed to execute.
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  Otherwise, their promotions or raises compensation would be impacted.
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  And I clouded the message by saying, Hey, let me offer you some feedback.
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  The outcome was that individual decided not to take all of the feedback.
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  And so their promotion didn't take place or it was delayed.
• 0:41
  They were upset and I was upset because they didn't make the change in behavior that we needed them to make.
• 0:48
  as I reflect.
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  That was my fault because I was not clear that the behavior needed to change.
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  I was not clear that there was a negative consequence to the behavior staying the same.
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  Because I said, let me give you some feedback as opposed to saying this behavior is unacceptable and it has to change.
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  This is what we want it to look like.
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  How, what do you need from me to help you get there?
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  And so the question to you is, are you softening up those directives and corrective conversations by calling them feedback and therefore contributing to the delay in your people's growth?
• 1:29
  Be cool and we'll talk at you next time.
• 1:31
  Peace!