Latest / Unspoken Career Truths / Navigating Layoffs: Practical Advice for Every Side of the Table
Transcript
- 0:00Hey, Lauren, We have kind of a serious topic today.
- 0:03There's been a huge uptick in layoffs year over year across
- 0:07the US. Most measures are saying it
- 0:09actually increased 75% compared to last year.
- 0:12People lost their jobs. So we thought this was a time to
- 0:15just a really important time to actually talk about layoffs.
- 0:17And since both you and I have experienced layoffs in one way
- 0:22or another, we wanted to talk about the three sides to
- 0:26layoffs. Welcome to Unspoken Career
- 0:29Truths. I'm Lauren Levac Gilbert.
- 0:32And I'm Cara Wood. And we're here to be the Co
- 0:35workers you can trust. A lot of people are dealing with
- 0:38this right now and just the world that we live in and always
- 0:41have been dealing with this. So I think it's good to take a
- 0:44like framework approach, right? Because it can be emotional.
- 0:47So think about like what are the things that you need to do if it
- 0:50happens to you? Yeah, exactly.
- 0:52And I, and I think what's interesting about this is if it
- 0:55happens to you, we often times think because you're laid off,
- 0:58but it actually, I would argue it happens to you when your
- 1:01colleagues are laid off or when you are the one who has to lay
- 1:05people off. So it, it really has like a
- 1:07rippling impact on everyone. And I want to talk first about
- 1:10just what to do if you're laid off.
- 1:12For me, looking back when I was laid off, I really think about
- 1:16it in three moments in time. The first one was when I got the
- 1:20news. And I think there's just two
- 1:22things. If you get this news, if you can
- 1:25remember these two things. One, build, don't burn your
- 1:31bridges. So as it's a super emotional
- 1:33moment. But I, I myself freelance for
- 1:38the folks that laid me off. I've rehired folks that I've
- 1:41laid off. And I know plenty of other
- 1:43people who network with their colleagues and they're so
- 1:45grateful that they didn't burn their bridge in that very tense
- 1:48moment. And and yeah, so that is one
- 1:52thing to think of. And then the second one is ask
- 1:55all the questions that you can kind of try to slow down as much
- 1:58as possible, but just know, or if you know yourself and you
- 2:01can't ask the questions in the moment, then get the contact
- 2:04information and find out who can I follow up with when I have
- 2:07questions? Because you're going to get a
- 2:09lot of information around your severance and your benefits and
- 2:12other things that your company may have put together.
- 2:15And you're going to want to have that paperwork and those answers
- 2:18or the person to call for those answers.
- 2:21The only thing I'll add to that is it's a super emotional time,
- 2:24so understand that and you should have time to feel your
- 2:28feelings, but try not to react emotionally in the moment,
- 2:33especially when you need to ask those questions and keep a level
- 2:35head. Just make sure you set aside
- 2:37time to process and allow those emotions to come up and just
- 2:42recognize that in yourself. The best thing that I did when I
- 2:46was laid off in that moment was actually just like, say the word
- 2:49thank you. You know, you have the
- 2:50relationship that you had with the people that are laying you
- 2:54off. So, you know, that doesn't go
- 2:56away after you're laid off. I think the next step is
- 2:58honestly Aftershock. Make this time carve out like
- 3:01Aftershock to feel your feelings.
- 3:03Things that I did and the things that people around me who've
- 3:06been laid off have done is like, reach out, make plans with your
- 3:09best people, have plans for the next day after your layoff.
- 3:12I was surrounded by my loving book club.
- 3:15And the best thing, the first person I told said, do you want
- 3:19me to tell everyone else? And so then I didn't even have
- 3:21to repeat the news, but everyone knew I was kind of like crying
- 3:24and clutching Kleenex. So that's one thing to do in
- 3:26your aftershock. And then the second thing is
- 3:28actually just take a really realistic look at your finances
- 3:31and dig into all the information that you gathered because you
- 3:34want to sort of know which path you need to take and how dire
- 3:38your situation is. Unemployment can take a while to
- 3:41kick in and you want to apply for it, know that it might not
- 3:45be available for for months actually.
- 3:47And then the last thing to do in the aftershock moments are take
- 3:51inventory of your last projects, your wins, your responsibility,
- 3:54like data dump. And this can be your angry
- 3:56journaling. If you're like I did all these
- 3:58amazing things, you know, this is like private for you, but
- 4:00also going to feed into whatever portfolio that you eventually
- 4:03want to build and you. Don't need to jump to LinkedIn
- 4:06and write about it, right? Like you can take the time to
- 4:10process it. Tell your circle of people or
- 4:12don't tell your circle of people.
- 4:14Like this is your journey and your time and like you need to
- 4:17do what's best for you and your family.
- 4:19Don't feel like there's AI should do this or I should do
- 4:22that. Like focus on yourself and just
- 4:24really kind of take assessment around this time.
- 4:26Yeah, I love that you pointed that out because honestly, like,
- 4:29no one's going to out you on social media for being laid off,
- 4:32but you can out yourself real fast.
- 4:34And so having a strategy for just how you want to do that.
- 4:38Again, like personal experience, I wrote a blog post a week
- 4:41before I was laid off, knowing the layoff was I was.
- 4:44Luckily I got a week's heads up for my final day, so like that
- 4:48allowed me to almost kind of come up with a calm strategy.
- 4:51I'm so glad you said that because one of the things when
- 4:53you first brought off this topic, the first thing that came
- 4:56to my mind is there's a right way to talk about this on
- 4:58LinkedIn and there's a wrong way.
- 5:00And I've seen both. And so just be very conscious of
- 5:05how you word it to to your point, like try to remove the
- 5:09emotion from it and try to take a kind of learnings approach, a
- 5:15thank you approach, a hey, this is what I'm looking for
- 5:17approach. And you don't have to say I was
- 5:19laid off. You can say I'm looking for my
- 5:21next opportunity. And that's a better way of
- 5:24phrasing it. So you're going to want to
- 5:26network a ton and be as gracious as possible.
- 5:29But if you can't be gracious, be vague, because being big is
- 5:33better I. Love that.
- 5:34And being angry. So yeah, if you don't want to
- 5:37own the layoff, if you're not ready to talk about, you know,
- 5:40your past experience, like any of that, you don't need to take
- 5:43the time you need. And if you can invest in the new
- 5:46skills and experiences that you want and that could look like
- 5:50what kind of job you seek or that could look like actually
- 5:52taking some time and like pivoting.
- 5:54And you know me, Cara, I am like a big networker.
- 5:57And so my small little plug here will be you should always be
- 6:01networking because you never know when this is going to
- 6:03happen. And it is a muscle.
- 6:05There's a way of having these casual conversations and they
- 6:07can pay off in times like this. Yeah.
- 6:10And actually that kind of brings us to like when you're left
- 6:12behind, right? Because when you're left behind
- 6:15you, there's a lot of things that actually go on.
- 6:19And I don't think a lot of people talk about this.
- 6:21I want to first set up, this can happen in a couple different
- 6:24ways. Like 1 is that you're blindsided
- 6:27and you just find out that a bunch of your colleagues are
- 6:30gone. And another way is actually
- 6:32that, you know, ahead of some of the people who are about to be
- 6:35affected. And I've Lauren, what's your
- 6:38experience been like? I would say so.
- 6:40I've been a part of with many layoffs in my career and I feel
- 6:45like everybody will be. And that's the first thing I
- 6:47want to say. If you are in your career for
- 6:501020 years, you've witnessed multiple layoffs.
- 6:53Your first one really challenging.
- 6:55Like it's not that it's never not challenging, but you can get
- 6:58used to what questions to ask and how to go through it.
- 7:01So I just want to say that because no one ever said that to
- 7:03me. And I was like, Oh my God again.
- 7:05And then I would say the other thing is I always if it happens
- 7:09and I am blindsided, I clear my day.
- 7:12Like no matter what meetings I have, I just get rid of them
- 7:14because it can be super emotional, especially if your Co
- 7:18workers, your friends might be laid off.
- 7:20Like you want to be able to support them.
- 7:23You want to also support yourself.
- 7:25Yeah. And I think that leadership, a
- 7:27really informed leadership and leadership that's done this, you
- 7:30know, has gone through layoffs themselves.
- 7:32They are actually aware that you're going to have emotions.
- 7:35And so I've been in situations where they are the ones who say
- 7:38block your calendar, go home early.
- 7:40There's a bunch of questions you can ask that I feel like are
- 7:43really helpful when this happens to you.
- 7:45And one of the big ones, because a lot of times layoffs come with
- 7:48reorgs or reprioritization because the company is facing
- 7:52some kind of financial decision. Point is like what metrics do we
- 7:56care about now? What are the most important
- 7:58things for you and your new role or in this job today that might
- 8:04have changed from when you started it?
- 8:06It's also really important that you understand, like if there
- 8:08was a reorg, what are the structural changes.
- 8:11And the other thing I'll say from the leadership perspective
- 8:14is try to remember it's hard on them too.
- 8:17I think sometimes we can look as at the leadership as the ones
- 8:20that have made the decision or the ones that are are doing this
- 8:25to the organization or to the employees.
- 8:27But just remember, it's also really hard for them. 100
- 8:30percent, 100% the other thing you mentioned already, Lauren,
- 8:33like doing something for your Co workers.
- 8:34And one of the most valuable things I think is that you
- 8:38actually provide like genuine feedback to the core because
- 8:41it's nice to reach out to everyone.
- 8:42Just be like, how are you? But literally say like, I so
- 8:46appreciate XYZ skill that you have because that person is in
- 8:49this moment where they're wondering what to leverage and
- 8:52what to do next. And so to remind them of what
- 8:55they've meant to you of projects that were important, that just
- 8:58gives them again, some future resume father.
- 9:01So in addition to introducing them to folks and making time
- 9:05for them on your calendar, remind them specifically like
- 9:08why you're going to miss them and which skills they still have
- 9:11and they've taken with them. I love that idea.
- 9:14It's all about supporting people in this moment and like just say
- 9:18like, hey, we don't have to have a call now, but if you want to
- 9:20have a call in a couple weeks and let's talk about like how I
- 9:23can help or who I can connect you with.
- 9:25It's just always nice to reach out for support.
- 9:27So I love that Cara. Last section that we're going to
- 9:30talk about and Lauren, you already teed this up so well.
- 9:33For me, the actually the worst of these three roles is the
- 9:38person that has to wield the axe.
- 9:40When you are the one who has to lay people off, it is incredibly
- 9:44painful, incredibly difficult, and a lot of times in part
- 9:48because you know the information ahead of sometimes months ahead
- 9:53of time, and then you're managing and you're waiting for
- 9:56this terrible blow and you're the one who's dealing this
- 9:59terrible emotional blow to folks, so.
- 10:01It it's a really, really hard thing, especially because I
- 10:04think we all try to be human and, and have as much empathy as
- 10:07we can at at work. And so this is a business
- 10:10related kind of topic that sometimes has to happen and it's
- 10:13just really challenging. So I think like just accept that
- 10:17and also make sure you feel your feelings and give yourself the
- 10:21time to process and hang out with your friends and be in a
- 10:24happy place. And like, make sure you take
- 10:26that time because it's not easy to be the one that does it
- 10:29either. Yeah.
- 10:31And again, I think of this in three steps, like three stages
- 10:35where it's a time because ahead of time you're going to know
- 10:37ahead of time you're going to find out the news.
- 10:40And what you want to do is get really specific about the
- 10:43requirements because sometimes it's about headcount and
- 10:45sometimes it's about amount of money and sometimes it's about
- 10:48reorging and aligning to that. And so really make sure that you
- 10:51understand what the business is looking for and asking for and
- 10:55push back. If the cut rationale that you're
- 10:58hearing about doesn't align like to what the business value is
- 11:02like, just make sure you're aligning and you can do that in
- 11:04gentle ways where you're like, I want to make sure that I do a
- 11:07thing that actually moves the needle on where we're going.
- 11:10And I also, I remember the first time I had to do this, I
- 11:13actually practiced with HR. So I was like, hey, can we just
- 11:15like do this in a mock setting? So like I can get comfortable
- 11:18with the words and I can just feel comfortable in the moment.
- 11:22Because you can also get emotional, right?
- 11:24So you need to make sure that you are kind of reserving your
- 11:27emotion to also allow space for them to have emotion.
- 11:31Absolutely. Because then on the day, like,
- 11:34yeah, practice, because the goal I think is to be as direct and
- 11:38compassionate as possible. And HR may have told you things
- 11:41that you can't say or can say knowing sort of what you're
- 11:45going to say, maybe having a few like notes so that you hit what
- 11:48you need to say. And then giving the person space
- 11:51to be emotional. Have a tissue box with you if
- 11:54you're in person. And be in a room without
- 11:56windows. I think that would be my biggest
- 11:59piece of feedback. Like I remember being at an
- 12:02organization where the windows were not like they were see
- 12:06through and and you could see it happening and that it just
- 12:09wasn't, it just wasn't the right situation.
- 12:10So make sure it's private, make sure you allow them to leave if
- 12:15they need to and they have like a way to exit privately.
- 12:18Like it's just, it's just really important to think about those
- 12:20little things in the environment as well.
- 12:21Manager you may, you most likely have a team that's left behind
- 12:25as well and so have a comps plan for them that includes like who
- 12:29was impacted and sometimes HR might have a policy where you
- 12:33can't do that. But I always advocate, if you
- 12:35can, being really clear to people like here's who's
- 12:38affected and here's what our go forward plan is because you
- 12:41actually want to in some ways energize folks around this
- 12:44moment in time with a clear like, This is why we're doing
- 12:47it. And I believe in all of you to
- 12:50keep us moving forward. This is going to affect your
- 12:52culture and like give it some processing time before you get
- 12:56super excited and jazzed about the future because you know, you
- 12:59had this moment where people have been affected.
- 13:01But think about like over the next couple of weeks, what can
- 13:04you do? How do you repair?
- 13:06How do you think about those things?
- 13:07Because all that stuff it like builds over time and you don't
- 13:10want it to affect the broader culture and business if you if
- 13:13you can. I think about people have
- 13:17specific questions usually and it's why and what about me?
- 13:21And so when I say like be energized about it, I'm like,
- 13:25you want to give them a the what about you is I need you here and
- 13:29I believe in you. Like I love that.
- 13:31Yeah, it's but it's tough one. And then you already mentioned
- 13:34this like the for yourself thing.
- 13:36Acknowledge that this is super difficult and do exactly what
- 13:39you do if you were laid off, like put time with your loved
- 13:42ones, nature therapist, like other leaders that you trust.
- 13:45It's actually super valuable to talk to other leaders about
- 13:47this, especially if you're all going through it or if you just
- 13:51have someone in your network who has done this before.
- 13:54Because to your point, Lauren, at some point in your career,
- 13:57you're going to go through a layoff.
- 13:59So it's. You know, to not feel as alone.
- 14:03I completely agree. I have a a good friend in HR and
- 14:06she's my go to. I'm like OK, just not thinking
- 14:09about it. Like, please give me some advice
- 14:11and just just have a sounding board As for many things that we
- 14:13talked about on this podcast. And if and if our sound, that
- 14:16sounding board is us, then just tell us what you're going
- 14:18through and you love fans you want.
- 14:20To hear about it. Scenarios to recap, layoffs have
- 14:23a negative effect on every single person, not just the
- 14:26person that's laid off, but the first, the people that are left
- 14:28behind and the managers. You are not alone in your grief.
- 14:31Everyone grieves starting a layoff.
- 14:33And the next thing, prepare your portfolio and your finances now
- 14:38and just revisit them quarterly. Like it's not a paranoid thing
- 14:41to do. It's really valuable.
- 14:43Understand your leadership's key metrics and performance.
- 14:46See look out for those signals and understand, are we meeting
- 14:50what we're supposed to be meeting?
- 14:51Are you seeing reorg signals? All of that and networking
- 14:55connect because you never know. And it's really valuable, again,
- 14:58to just not feel alone. And wait for the networking
- 15:01episodes so I can tell you about all my tips.
- 15:03Yay. And that's a wrap.
- 15:05Thanks for joining us on Unspoken Career Truths.
- 15:08Don't forget to follow us on Spotify and Instagram.
- 15:11And if you'd like this episode, share it with a friend.