Latest / Success Story with Scott Clary / Lessons - How to Stop Losing Deals With Bad Pitches | Rajiv Nathan - Startup Hypeman (Helped 100+ Companies Perfect Their Pitch)
Transcript
- 0:00In this lessons episode, discover why effective communication starts with thinking,
- 0:04like an entertainer, not an executive. Explore how emotion-driven messaging builds stronger
- 0:09audience connection, understand how the K-PASA framework turns bland pitches into story-driven
- 0:13experiences, and uncover why leading with problems before solutions builds credibility and engagement.
- 0:26You gave me some good points to run with that I wanted to bring up.
- 0:29So one of your points was don't think like an entrepreneur or executive think like an entertainer.
- 0:35Explain what that means for people that don't understand the value of storytelling or even
- 0:40just just break that down. Yeah, of course, and that's really like the startup hype man like
- 0:44guiding mantra is think like an entertainer. The idea behind that is the entertainer
- 0:52is solely concerned with their audience, right? They they have one goal in mind,
- 0:57elicit an emotional reaction from the crowd, get them to feel something, get them to leave the
- 1:02arena buzzing about something, and it's that that's actually why when you know, so Scott, who's
- 1:10like your favorite music artist? Favorite music artist. Oh, that's a good one. Which genre? Oh,
- 1:18I'll go with I'll go with somebody who who can't be controversial anymore. I like a Vichy.
- 1:25Vichy is a great artist. Sure. Rest in peace, right? Rest in peace, exactly. Yeah, I'm not going to name
- 1:30any people that are still around because I might I might I might start some feelings, whatever,
- 1:34but a Vichy, everybody loved a Vichy. Okay, so levels of Vichy, right? So when a Vichy hits the stage
- 1:45or when he he did hit the stage, here's what would happen, right? He come out and be like,
- 1:52how's everyone doing tonight? Everyone's like, yeah, we're doing great. It's like, all right,
- 1:57let's do this. Okay. What did not happen with a Vichy or any artist for that matter? They do not
- 2:04hit the stage and go, how's everyone doing tonight? Yeah, we're great. Okay, great. So check it out.
- 2:09Here's what's going to happen. I'm going to play every song in my catalog that I've ever come out with.
- 2:15It's like, you know, nine albums deep, but I'm not just going to play those songs you've heard. I'm
- 2:19also going to go through the B sides and the draft versions and some things that I've just been
- 2:23working on in the garage recently, because I don't really care that you you don't care about all
- 2:28those, but I they really mean a lot to me and it's important to me. And it's going to take about
- 2:32like 12 hours to get through it all. Who's with me? You know, even like the biggest of Vichy fan is
- 2:38going to be like, all right, we got to get home at some point, right? They think about like, what's
- 2:44their set list? And they say, we're going to compose this set list based on a take home feeling
- 2:51that we want them to have and we want them buzzing with something and that set list is constructed
- 2:56very carefully. Now, it doesn't mean you don't get the guitar solo or the rapper doesn't go into
- 3:04like that, you know, that off script freestyle, but the the idea is that they're working within a
- 3:12construct within a set list, which allows them the ability to go off script momentarily,
- 3:19but then come back to something. They they you know, they didn't just like go in blind and be like,
- 3:23well, it's a it's a three hour long freestyle. I don't know what I'm doing today. Yeah, right?
- 3:28So they have that set list and again, you know, the actor will go off script if the scene demands it,
- 3:34but it's because the scene demands it. Not because the actor demands it.
- 3:37That's a that's a really great analogy. That's a really, really good analogy. It really,
- 3:43it really frames up what's wrong with demos, but when you put it like that, it's almost ridiculous.
- 3:48Why would you just like vomit verbally vomit on somebody, everything you know,
- 3:55if they don't need it or they don't care about it, right? How how like, first of all,
- 4:00there's different, you know, of course, the ideal is to walk away from a demo with a positive
- 4:05impression of the person is pitching, but you know, maybe, maybe you're looking at other vendors,
- 4:10you have a neutral impression because they, you know, hit all the nails on the head and you just
- 4:13want to shop around, but if you're going to start pitching things, then I've seen this before.
- 4:18They open up like the feature brochure now virtually feature brochure and it's like,
- 4:24like, like, just like go like, ta ta ta ta ta ta ta ta, like through everything. And the person's like,
- 4:28man, I need like, like a tenth of what you just showed me, like chill out, like, let's, let's,
- 4:33let's, like, we didn't shelve that for later, but if you do that, like, and you're taking up
- 4:38somebody's hour, hour and a half, that's a negative, they walk away with a negative impression.
- 4:43So not only could you not sell, but you could like jeopardize like your reputation as a sales rep
- 4:47as a company and and really, really hurt chances of even, you know, selling in the future to that
- 4:52person or that organization. So that's that's very important. So entertain tailor the pitch,
- 4:58tailor the stuff that you're giving over and and like hyper personalized so that it's like
- 5:03specific for them and that's it. But you know, well, and even within that, I think what's important,
- 5:08they're the operator of word you use there is tailor it, right? I think there are, like, there's
- 5:15almost the other extreme that people fall into where they're like, well, every person is different.
- 5:21So I'm going to have nothing baseline to work off of and and I'm just going to, you know,
- 5:25go with the flow. But that's not like tailoring means you had a suit that you adjusted for the
- 5:31situation like for the event you're going to or because you gained a couple pounds, you know,
- 5:34you brought out the sides a little bit or vice versa. It doesn't mean you don't even have a suit
- 5:39or are addressed to begin with. It means you had some base base clothing that you adjusted
- 5:45to the situation. And that's, I think the other extremist people fall into is they don't even know
- 5:49what the starter clothing is. The starter material is, yeah, and then they're just doing everything
- 5:54on the fly. Yeah, very smart. Okay. So let's talk about elevator pitching. What is, what is,
- 6:05I pronounce it, the key pasta. Is that it? Keep pasta. You clearly don't know any Spanish.
- 6:15I don't know any Spanish. I don't know any Spanish. And that's a, oh, that's a, that's a,
- 6:19anyways, that's embarrassing. The key pasta elevator pitch framework. Yeah. So let me,
- 6:26let me just give some context to that. So in my process, we always start with what's your elevator
- 6:33pitch. And the reason for that is everyone at the company, you know, not even just sales and marketing,
- 6:39everyone at the company should know what to say to the answer to the answer the question,
- 6:45what does your company do? All right. Most companies, everyone says something different.
- 6:50That should be a pretty unified front there. Like that top line message about your company should
- 6:55be pretty unified. Yes, you know, one rep may have a slight personality tweak to it versus another,
- 7:02but generally the message should be the same. And it's not just that the elevator pitch represents
- 7:08what do you answer for what do you do? But it's actually like the foundation for all of your brand
- 7:13communication, right? Like that is the movie trailer where and the movie is the deeper interaction
- 7:20with your company, with your product, with your brand. So while it may just be, well,
- 7:26well, it is the answer to what is your company do. It's also, the elevator pitch is also what you
- 7:31deliver when you're on your demo call and you need to give that introduction to your company.
- 7:36Hmm. Your elevator pitch is also what you build your pitch deck around, right? Like it is the
- 7:42core and the deck is an extension on the value delivered in the elevator pitch. The elevator pitch is
- 7:49also what you, what your marketing team leverages for the materials they create. And that's why I'm
- 7:58very intentionally that formula I created the k-pasta pitch method. It's like all of these things
- 8:03funnel back to k-pasta and I'll get into what that means in a second. And the idea is that
- 8:10you become a better storyteller by consistently speak not only like having that hard line message
- 8:17in that formula, but then also knowing throughout a sales process throughout a demo call,
- 8:23speaking in like subversions of k-pasta specific to the, you know, the nuanced situation.
- 8:29So what k-pasta means in Spanish, which I think we've just identified. I need to get
- 8:34meaning. Absolutely. Some losses on Babel or something. Yeah. Yeah.
- 8:38So k-pasta in Spanish just means it's like a colloquial way of saying like, what's up or what's
- 8:44happening? So like, k-pasta, you go, it's what you'd say if someone like comes to hang out with you,
- 8:48right? Oh, what's up, man? And this is something that I came up with several years ago when I was
- 8:56looking at like, where is there a gap in how people are talking about their companies and how
- 9:01they're pitching and presenting what they do. And so what k-pasta represents is an acronym, the
- 9:07second half, P-A-S-A. Pasta, which stands for problem, approach, solution, action, problem,
- 9:19approach, solution, action. Okay. That mode of communicating is inherently
- 9:28buyer focused. It is inherently audience driven because what you're doing when you lead with the
- 9:37problem first, you're creating context and frame of reference for why you should be, why you should
- 9:44exist, why you're talking about this in the first place. But most importantly, you generate
- 9:49and you lead with empathy. Because you're leading with empathy, then it makes sense why you have a
- 9:55solution for this thing. What I see most companies do, and honestly, it's oftentimes driven by the
- 10:03CEO accidentally. They will talk, they'll jump immediately to solution. We have a, you know,
- 10:12we have a SAS AI platform that gives you the ROI on all of your digital spend. They lead with
- 10:24solution first. We have a dashboard that does x, y, and z. And that cuts empathy out of the
- 10:33equation altogether. But with K-Pasta, again, problem, approach, solution, action, you start with
- 10:42empathy. So you make it about them out of the game. Again, customer focus, customer centric.
- 10:48That's exactly the framework for everything that you're teaching over. So I love that.
- 10:51Yeah. And again, while it's your hard elevator pitch,
- 10:55that idea of communicating K-Pasta, right, it's also how you can demo every aspect of your product
- 11:03when you do get to that component. When you get to that part of your process, right? So what you'll
- 11:08see on a lot of demos, which are just like horrible, is the person will say, we'll just be like,
- 11:17okay, here's this feature. Here's what it does. This widget down here does this thing.
- 11:25And it creates this like overwhelming amount of information in a snooze file, versus if within
- 11:31the product level itself, if you're like, okay, so let's start here. Usually when you're working,
- 11:39you encounter this type of a challenge, right? Okay, yeah, that's what we hear often.
- 11:46Great. Well, our way of addressing that is this. And here is what this widget does for you to
- 11:52address that. What are your thoughts there? Could that work for you, right? So you're just kind
- 11:59of like weaving this tapestry by talking and then continuing to communicate in that way.
- 12:15See you in the next one.