Latest / Advisory Secrets with Deb Halliday / The Hidden Costs of Remaining in Compliance: A Call to Action
Transcript
- 0:00Foreign.
- 0:09Welcome to Advisory Secrets with Deb Halladay, the podcast for accountants and bookkeepers who are ready to move beyond compliance work and step confidently into advisory.
- 0:21If you ever felt there must be more to your role than year end accounts, tax returns and deadlines, you're right.
- 0:28In this podcast, I'll share the strategies, insights and real world lessons that help accounting professionals transition from technician to trusted advisor.
- 0:42We'll explore how to lead better financial conversations and deliver real value to clients.
- 0:46I'm Deb Halliday, author and creator of training programs for accounting professionals, and this is Advisory Secrets.
- 0:53Foreign.
- 1:00To talk about something that many accountants and bookkeepers never stop to think about.
- 1:04The cost of staying exactly where you are.
- 1:08When we talk about moving into advisory, most people immediately focus on the risks.
- 1:12What if clients don't want it?
- 1:14What if I'm not confident enough?
- 1:16What if I don't know enough?
- 1:18What if it doesn't work?
- 1:20But very few people stop to ask the opposite question.
- 1:23What happens if nothing changes?
- 1:24What is the cost of staying in compliance?
- 1:28Because whilst compliance work will always have an important place in the profession, building an entire practice around compliance alone is becoming increasingly challenging.
- 1:38And that's what I want to explore today.
- 1:40Not why compliance is bad, because it isn't, but why relying on compliance alone may be holding you back from creating the business and career you really want.
- 1:53Compliance is not the problem.
- 1:56Let's start by being clear.
- 1:57There is absolutely nothing wrong with compliance.
- 2:00Businesses need accounts, they need tax returns, they need bookkeeping, they need payroll.
- 2:06These services provide enormous value.
- 2:09The issue isn't compliance itself.
- 2:11The issue is becoming trapped in compliance.
- 2:15Because when all of your time, energy and expertise are consumed by deadlines, submissions and historical reporting, there is very little room left for anything else.
- 2:27And that's where many professionals find themselves.
- 2:29Busy, overworked, technically excellent, yet struggling to create the impact income and freedom they originally hoped for.
- 2:42The Compliance Cycle for many accountants and bookkeepers, the year follows a familiar pattern.
- 2:49One deadline finishes, another begins.
- 2:51One task is completed, another arrives.
- 2:54The work never really ends.
- 2:55And whilst this creates consistency, it can also create a cycle where you're constantly reacting.
- 3:02You're responding to what's already happened.
- 3:04You're reporting history, you're fixing problems after they've occurred.
- 3:09And over time, that can become exhausting.
- 3:11Because no matter how hard you work, there's always more work waiting.
- 3:15The Pricing Challenge One of the realities of compliance work is that clients often see it as a necessity.
- 3:23They know they need it, but they don't always appreciate its value.
- 3:28As a result Pricing conversations can become difficult.
- 3:33Clients compare fees, they shop around, they view services as commodities, and that puts constant pressure on pricing.
- 3:42Advisory is different because advisory is linked to outcomes.
- 3:46It's linked to decisions.
- 3:47It's linked to growth, profitability, confidence and clarity.
- 3:53And when clients can see the impact of those outcomes, the conversation shifts away from cost and towards value.
- 4:02Technology is changing expectations.
- 4:05Another challenge facing the profession is technology.
- 4:09Software continues to improve, Automation continues to improve.
- 4:13Artificial intelligence continues to improve.
- 4:16Tasks that once took hours now take minutes.
- 4:20Processes that once required expertise are becoming increasingly automated.
- 4:25This doesn't mean accountants are becoming less important, far from it.
- 4:29But it does mean the value clients seek is changing.
- 4:32The opportunity is no longer simply processing information.
- 4:36It's helping clients understand what that information means.
- 4:39It's helping them make decisions.
- 4:41It's helping them navigate uncertainty.
- 4:43That's advisory.
- 4:45The cost to your clients.
- 4:48Interestingly, staying in compliance doesn't just affect you, it affects your clients too.
- 4:53Because whilst you're busy producing reports, clients may be struggling with decisions.
- 4:59They may be worrying about cash flow.
- 5:01They may be unsure whether to recruit, whether to increase prices, whether to invest, whether to grow.
- 5:09The information exists, the reports exist, but nobody is helping them connect the dots.
- 5:15And that's often where businesses remain stuck, not because they lack data, but because they lack guidance.
- 5:23The cost to you.
- 5:26I think this is the part many professionals relate to most, the personal cost.
- 5:30Because when your business is built entirely around compliance, it's very easy to become trapped in delivery.
- 5:37The work relies on you, the deadlines rely on you, the clients rely on you, and eventually the business starts feeling heavy.
- 5:44I've met many accountants who built successful practices but found themselves exhausted, not because they didn't enjoy helping clients, but because they spent all of their time producing work and very little time creating value in the way they really
- 6:01wanted.
- 6:03The conversation that changes everything.
- 6:07One of the turning points for many professionals is when they stop asking, what work do my clients need?
- 6:14And start asking, what help do my clients need?
- 6:17They're very different questions.
- 6:19Clients may need accounts, but they also need clarity.
- 6:22They need confidence, they need support.
- 6:25They need someone to help them make better decisions.
- 6:28And that's where advisory starts.
- 6:31Why advisory feels more meaningful.
- 6:35One thing I hear repeatedly from accountants who begin developing advisory skills is this.
- 6:40The work feels different, the conversations feel different, the relationships feel different.
- 6:46Because you're no longer simply delivering information.
- 6:48You're helping someone achieve something.
- 6:51You're helping them grow, solve problems, reduce stress, build confidence, create opportunities.
- 6:57And that's incredibly rewarding.
- 7:01It's not about abandoning compliance Now, I want to be clear.
- 7:06This isn't about abandoning compliance.
- 7:09It's not compliance versus advisory.
- 7:12The strongest advisory relationships are often built on strong compliance foundations.
- 7:17Compliance gives us the information, advisory helps us use it.
- 7:21The goal isn't to replace one with the other.
- 7:23The goal is to build on what you already know, to use your existing knowledge and experience in a more valuable way.
- 7:31The future belongs to advisors.
- 7:35If I look at where the profession is heading, one thing feels very clear.
- 7:39The accountants and bookkeepers who thrive over the next decade won't simply be the ones who produce information.
- 7:46They'll be the ones who help clients understand it, interpret it, act on it.
- 7:52Because information is becoming more accessible every year.
- 7:55But wisdom, judgment and guidance remain incredibly valuable.
- 8:00The real cost of staying the same Perhaps the biggest cost of staying in compliance is the opportunity cost.
- 8:10The conversations you never have and the clients you never help, the value you never create, the confidence you never build, the business you never become.
- 8:20Because most accountants already have far more knowledge than they realise, what's often missing isn't expertise, it's the decision to use that expertise differently.
- 8:32Final Thoughts if there's one thing I'd like you to take away from today's episode, it's this.
- 8:39The greatest risk isn't moving into advisory.
- 8:41The greatest risk might be standing still.
- 8:44Because whilst compliance remains important, the profession is evolving, clients are evolving, technology is evolving, and the opportunity for accountants and bookkeepers has never been greater.
- 8:56The question is whether we're willing to step beyond reporting what happened and start helping clients shape what happens next.
- 9:04If you'd like to continue developing your advisory skills and connect with other accountants and bookkeepers making the transition beyond compliance, I'd love you to join our Facebook community advisory teams.
- 9:18It's a supportive community where we share ideas, experiences and practical ways to build stronger client relationships and create greater value through advisory.
- 9:29Simply search advisory teams on Facebook and come and join us then.
- 9:33If you've enjoyed today's episode of Advisory Secrets, please subscribe and leave a review.
- 9:39Join me over on Advisory Conversations with Tim Seymour.
- 9:42Thanks for listening and I'll see you in the next episode.
- 9:48Thank you for listening to Advisory Secrets with Deb Halliday.
- 9:52If you enjoyed this episode, make sure you follow the podcast so you don't miss future insights on building your advisory role.
- 10:00For more resources, training and support for accounting professionals stepping into advisory, visit debhalladay.co.uk or theaccountsoffice.co.uk until next time.
- 10:17Keep building a practice that creates real value for your clients and the lifestyle you want.