Latest / The ReForge Podcast / We Could Open Two Factories a Year (with Caleb Chamberlain) | ReForge 028
Transcript
- 0:05Welcome to the Reforge podcast.
- 0:07I'm Matthew Chang, and we're here to explore all things AI, automation, and the American worker, proving that the American reindustrialization is possible, pivotal, and pressing.
- 0:19Thanks for joining us today.
- 0:21Let's get into the episode.
- 0:25Welcome back everyone to episode 28 of the Reforged Podcast.
- 0:29We are joined today by a gentleman that I'm sure most of you will recognize, Mr.
- 0:35Caleb Chamberlain of Oshkut.
- 0:38Am I saying it right?
- 0:39Oshkut or is it O-S-H Kut?
- 0:41Uh, Oshkut is right.
- 0:43Okay, good.
- 0:43I've, I've...
- 0:44I, I sometimes question myself.
- 0:46Uh, he is CEO of Oshkut, has an actually a very interesting background, uh, that might surprise some of you.
- 0:53Um, so just wanna welcome him to the show.
- 0:54Caleb, thank you so much for joining us.
- 0:57Yeah, happy to be here.
- 0:59So o- obviously, you know, I didn't do you justice.
- 1:01Give us a little bit of your background.
- 1:03Tell us a bit more about who you are, you know, and, and kind of what led to, what led to Oshkut?
- 1:10Yeah.
- 1:11So originally I, uh, was an electrical engineer, have a master's in electrical engineering with a control theory, uh, emphasis.
- 1:18Um, I did, uh, actually, uh, a lot of research around drones.
- 1:23Uh, we didn't call them drones back then, we called them quadrotors but, uh- or multirotors.
- 1:28Uh, but now they're drones.
- 1:29Um, but I did system identification, state estimation, and control of, uh, unmanned aerial vehicles.
- 1:35That was my master's thesis.
- 1:37Um, I went from there- Seems pretty relevant right now, actually.
- 1:40Right?
- 1:41Yeah.
- 1:41I, I opined that it's kinda funny that I'm actually not doing anything in that space now.
- 1:46Um, but my, my first company I started as a grad student and we made, uh, inertial sensors, think, uh, accelerometers, rate gyros, magnetic sensors, uh, GPS, and we did, uh, little micro sensors that, that, that provide state.
- 2:01It was pretty novel back then, uh, less novel now.
- 2:04Uh, and we also did some Air Force SBIR contracting.
- 2:08We did a covert precision aerial delivery system where we had, um, uh, built an autopilot that steered a silent, uh, winged vehicle, uh, over a combat zone to deliver payloads, uh, autonomously.
- 2:22Um, I, uh, I had a stint doing some medical device stuff with Owlet.
- 2:28We made, um, uh, pulse oximeters that went on a, on a infant's foot that they could sleep with comfortably and provide, uh, blood oxygen readings.
- 2:37Th- those little sock ones?
- 2:39Uh-huh.
- 2:39Yeah.
- 2:40Yeah, I remember that.
- 2:40I was looking at those when, you know, my, my youngest, uh, was born.
- 2:44I, I geek out on that stuff.
- 2:45But wow, that's pretty cool.
- 2:47Yeah, yeah.
- 2:47The, it's a load off your mind to know that your, that your newborn's safe.
- 2:51So, uh, uh, I was se- a senior electrical engineer on their V3 Smart Sock project.
- 2:57Um, and I also spent some time at a synthetic aperture radar company called IMSAR.
- 3:03Um, and we did, um...
- 3:05We- I, I worked, actually worked on sort of a side project where we did, um, a time of flight, uh, based localization of active RFID tags.
- 3:14Um, in any event, uh, eventually, um, my brother and I, uh, who started Oshkot, we started building things together just for fun, and one of those projects was a, this VR motion rig, virtual reality motion rig.
- 3:30Nice.
- 3:31So you're, like, flying an aircraft, uh, or a spaceship or whatever, uh, and, uh, wearing a VR headset.
- 3:39And the problem with, with VR is that if you see motion that you don't experience it makes you sick, um, it makes you really nauseous.
- 3:46It's not fun.
- 3:47Um, so we thought, well, what if the, the chair you're sitting in moves in a way that accurately reflects the motion you're seeing?
- 3:54Uh, and so we built this thing.
- 3:56But we just found that it was really, really hard to buy fabricated parts.
- 4:00We did a lot of tube, we did a lot of sheet metal, and it was just like you would spin up a design in a couple of days and then spend, you know, three weeks to a month to get it made.
- 4:10And, and we thought,"Hey, there's gotta be a better way to do this," and that led us to start OSHCut.
- 4:14So here we are eight years later.
- 4:16Well, I think Colin, after he g- after the CNC machine that he's trying to buy at Costco, I think his second CapEx purchase is gonna be for the VR rig that you build.
- 4:29I want one so bad.
- 4:29We're building another vision.
- 4:31It took us, it took, it took us seven years to finally build that machine, um, using OSHCut, uh, parts.
- 4:38Um, but we're working on another version now that's, that's going to be much better, so, um, we'll be- Well, I, I saw the video you posted of, like, the w- with the RC car doing- Yeah like, the, the off ro- Like, that is just was too cool.
- 4:52I mean, I'm, I'm sorry, that stuff just, I, I geek out on it, but that was just too fun.
- 4:56Yeah.
- 4:56One of our, uh, one of our senior software engineers also does a lot of, uh, like RC airplanes and FPV stuff, and we're gonna hook telemetry from an FPV drone up to that chair, so you'll be wearing it and, like, flying around.
- 5:10We'll see how it is.
- 5:11The mo- the machine can't move as fast as, like, a, uh, an RC, a little RC drone.
- 5:16Um, so there might be some kinda smoothing there that makes it not great, but it's easy to try, so.
- 5:22Colin, I'm feeling a lot like OSHCut as we know it is just generation one of the company, and there's all this sensing and computation that's gonna be going into the fabricated metal parts, you know, in the next...
- 5:35That's just what I'm sensing, so.
- 5:37I, I mean, g- I, that might be a good little segue for some of the, you know, recent exciting news, you know, out, out of OSHCut.
- 5:44Obviously, you know, w- we talked about the second facility, um, that, that y'all recently opened up.
- 5:50But you also opened up, or, or announced recently, an R&D center, right?
- 5:55Uh, that's right.
- 5:56Uh, we're opening up that space in September.
- 5:59Uh, it's not a massive space.
- 6:01It's 20,000 square feet, but it's dedicated to, um, supporting projects like the motion rig and piloting new services.
- 6:10Um, so the rationale will be, hey, we'll...
- 6:12Anytime we need something...
- 6:14The way we look at OSHCut and, um, building and design is that it's kind of like industrial Legos.
- 6:19Um, so we wanna set it up so that, um, you can build pretty much anything just by buying stuff online, whether it's a commercial off-the-shelf product, like something you can buy on McMaster-Carr, or whether it's custom metal you can get from OSHCut.
- 6:36And we wanna do it all the OSHCut way, meaning, meaning, uh, manufacturability is exposed from first principles right in your web browser.
- 6:44So by the time you get around to placing an order, you know it's going to arrive on schedule and everything's gonna work just, just fine.
- 6:51Um, y- it...
- 6:52I mean, it's the most disruptive thing ever when you place an order and, um, somebody reaches out two days later and says,"Actually, we can't make this." So we wanna get as far away from that as possible and just say,"Look, design, build your custom parts.
- 7:05If it's made to spec, you'll get it, and, um, it'll be easier than ever." It ch- kind of changes the way you can design and make things.
- 7:13And so, so on the R&D space, it's like, okay, well, if we can't...
- 7:17If that experience doesn't exist and we need something, um, then it's a candidate for a new service.
- 7:24We get the equipment, put it in the R&D space, uh, figure it out, learn it, you know, launch it behind a feature flag for select customers.
- 7:31Um, and then when it's ready for prime time, we just go all in and launch it as a new service.
- 7:37Well, and one of those new services that y'all added not too long ago was obviously the inclusion of tube.
- 7:42Um- Yeah you know, a- adding tube options, which is obviously huge, um, just because that's one of those areas where you don't see a lot of options out there.
- 7:52You don't have a lot of the instant quote and such a supply.
- 7:56What was it that made you guys choose to go with tube versus, I don't know, any other service?
- 8:02Was it just purely demand?
- 8:03I mean, I see you guys do a lot of off-road stuff too as well.
- 8:06Um, it wasn't demand per se.
- 8:09It was mostly, it was a service that we wanted and needed.
- 8:13Um, so, um, you know, uh, it's probably could be argued that we should have done a bunch more market research and, uh, the truth is the tube is pretty niche.
- 8:22Um, we just launched tube bending as well, uh, CNC tube bending on a draw bender.
- 8:27Um, and that's very, very niche, and I don't think a lot of people design for it.
- 8:32But man, once you realize that that's a tool in your tube tool bag, it changes how you design.
- 8:37Um- Mm.
- 8:38So that's kind of...
- 8:39We have a long view on that.
- 8:40It's like, you know, we launched tube in 2024.
- 8:43Um, it's still a very, very small percentage of our business, and it's expensive.
- 8:48You know, a, a state-of-the-art tube laser is$2 million.
- 8:51Um, a tube bender could range from, you know, quarter million to half a million to a million dollars, depending on the size, and it's a very small revenue center for us.
- 9:02Um, so I claim that as kind of a pet project, um, uh, just knowing that, hey, in 10 years, a lot more people are gonna be using this because we've made it accessible.
- 9:12Well, I like the idea of your select customers filling up your R&D space with their projects, right?
- 9:19So they come to you with a thing, and they say,"It would be amazing if the tube bent itself, if the tube cut itself, uh, if the tube welded itself." And then that gives you the...
- 9:28You know, you can make a decision obviously, but, uh, the, it fills up your idea space without the folks at OSH Cut having to think of everything the industry might buy, build it and they will come.
- 9:39It's like with every project, you have customer number one, at least, in the bag, and you can kind of learn with them.
- 9:46Do they, do your best customers ca- come to you with ideas and then, and then talk it through with you?
- 9:52Is that how this comes about?
- 9:55Yep, they do.
- 9:56And, uh, you know, sometimes customer number one is just us.
- 10:01I actually think that's important.
- 10:02Um, I think that, um, so much of the, the like, the, the thing that makes big companies bad is when you get like, uh, not to knock MBAs, but like professional MBAs and finance guys, uh- in the executive seats, and they're manipulating spreadsheets, and they're, um, they're financializing everything.
- 10:25Uh, you know, you've got a, a business that produces cash, and they're all about like,"Well, how, how do we invest this cash?" And, you know, putting it in equities or whatever.
- 10:33We're all about,"Look, we're, we're here to build, and, um, we want to make this as good as possible for people like us." And if that makes us a billion-dollar company in the future, awesome.
- 10:43If it makes us$100 million company in a couple years, uh, awesome.
- 10:48Um, if we stay at, at about, you know, 60 million a year, um, that's awesome, too.
- 10:53Uh, you know, it actually doesn't matter to me as much as, as, uh, creating this awesome way to build.
- 11:01Um, and the revenue, I think, will fall naturally from that, depending on how it works, so.
- 11:07So a question, after you started as, as this kind of online, you know, designed order company, deliver on time, AI happened, what, since you built the company.
- 11:19How much is the vibe coding and, and being able to use agentic AI to streamline the workflow for customers, how much has that been a factor?
- 11:27So for us, it's mostly about software development, and we do use it very heavily actually.
- 11:32But it's transformed the way we develop.
- 11:34I mean, we've got, uh, I think eight full-time developers, um, and, um, and we're growing that team.
- 11:43We wanna double that team within the next six to 12 months.
- 11:46Um, but we have...
- 11:48We, we embed the AI-driven workflows right into how we, how we test, how we deploy, how we write code, and it does accelerate a lot.
- 11:58Uh, it's very significant actually.
- 12:00Awesome.
- 12:01Well, one of the cool things that you guys recently added was kind of that, uh, that for your excess capacity, where people, if they- they've got the flexibility on it, uh, on when they get something, you know, they can get parts and pieces made for much cheaper just because, you know, it's an opportunity for you guys to fill your capacity.
- 12:20In kind of that arena, one of the things that I've loved, uh, seeing you talk about a little bit is your use of the Monte Carlo sim- simulation models.
- 12:30You don't have a lot of people on X or general discourse who talk about some of that more technical analysis, quote unquote, if you will, to look at all the different possibilities of here's, you know, the likelihood of us being able to hit all of our work within this time period.
- 12:49Here...
- 12:49Rather than saying,"Our capacity is X," you know, y- you guys are taking a much more probabilistic approach to it, and I, I think it's really, really great to see and really cool, but not a lot of people talk about it.
- 13:02Um, obviously, your engineering background, um, probably contributes a bit to some of that.
- 13:08So maybe can you speak a bit to how you guys approach the capacity piece?
- 13:14Because you did just add a whole second facility as well, that obviously increases that, too.
- 13:19Yeah, there's a couple pieces to that.
- 13:21So we're really focused right now, on the capacity front, we're really focused right now on, uh, resilience, um, and proximity.
- 13:29So, um, it's really, really important that as we scale, that our customers have a great experience and they know that OSH 切 is the quality option, and we're leaning heavily into that.
- 13:39Um- And, uh, you know, a big piece of that is, look, y- we just have to optimize around excess capacity because you can't predict the future.
- 13:46So we need to kind of gear our CapEx plan and financial modeling around always having those extra machines and people.
- 13:54Uh, and it, it is expensive, but I think in the end it, it really pays for itself because, um, you know, equipment, uh, depreciation actually works out to be a fairly small percentage of our cost of goods sold.
- 14:05So we have a little bit of wiggle room there.
- 14:08Um, meanwhile, I think that, uh, uh, you know, when, when people understand that there's a reliable option, I think they'll just tend to kinda go there.
- 14:16You get, you get people in rebuy mode, and it, it's an investment in the future.
- 14:21Um, what was the second piece of that question?
- 14:23So we talked about capacity.
- 14:24Uh- Oh, Monte Carlo.
- 14:25Um, Mon- Yeah, I mean, I, I geek out on some of that just'cause I think it's great from...
- 14:30You know, in a, in a high mix, low volume shop, capacity can be a little bit difficult to accurately represent as a true single number because that mix of work.
- 14:40So, you know, with Monte Carlo, it, it, it's would seem useful since you can model so many different possible combinations of incoming work rather than focusing on, you know, some utilization number that is kind of not reflective of reality perhaps.
- 14:57Yeah.
- 14:58Monte Carlo can allow you to predict bottlenecks.
- 15:00It can help you understand, you know...
- 15:03We actually have code that allows us to simulate incoming orders sta- that are statistically indistinguishable from real orders and that use real parts.
- 15:11Uh, so effectively we say,"Hey, okay, you know, here's the, here's the distribution on arrivals.
- 15:16Um, here's the distribution on, uh, parts per order, on likely materials, on quantities." Um, and then you can just say,"Okay, starting from today, um, give me a bunch of synthetic orders that are believable based on our current volume.
- 15:32Okay, now do the same thing with 20% more.
- 15:35Now do the same thing with 100% more.
- 15:37What breaks?
- 15:37Where does the bottleneck arrive?" And then you can proactively plan and say,"This is the machine I need to handle this problem." Um- Love it the, the way the simulation works, just if people aren't familiar with Monte Carlo, um, it's basically you take something that's very complicated and impossible to simulate from first principles, uh, accurately, and you say,"Okay, well, we're gonna model it statistically." So, um, the way that works in practice is you've got, like, how long is it gonna take to make this part?
- 16:06Um, well, a person can say,"You know, I, I'm not sure, but I think it's gonna take, you know, five to 10 minutes, um, to weld that together." It's like, okay, well, we could either, either produce a distribution on that style of part analytically and build a statistical model, or we can say,"All right, five to 10 minutes, so let's put a uniform distribution on that." And then what happens is you, you build a model, um, that reflects every operation in production, uh, and then you simulate it end to end And say,"Okay, well this time it took five minutes, this time it took 10 minutes." You simulate 1,000 times, and then at the end of the day you have an outcome that says,"Hey, this part shipped on time 85% of the time." Um, what can we do?
- 16:49How can we change the scheduling heuristics to nudge that number up, you know, to 90% or 95 or, or 100%?
- 16:56Um, there's always, like, late scrap and stuff, and you model that too.
- 17:00Um, so there's, uh, there's the statis- statistical part, um, and then there's, um, what I call, you know, part selection heuristics, and that is what do I work on next?
- 17:12And that question is asked 1,000 times at every manufacturing operation every day.
- 17:17So that's an impossible thing to, to answer optimally actually.
- 17:21Yeah.
- 17:22It would take more than the age of the universe to simulate all the possible outcomes.
- 17:26Yeah.
- 17:26Uh, so what you do is you say,"Well, I'm gonna build a sim- a s- a simple rule of thumb," it's called a heuristic,"and I'm gonna run that, run the simulation on that, on projected incoming orders and existing.
- 17:38Um, what's my on time shipment percentage?" And then you design a new heuristic and you say,"All right, well, what if I do the same...
- 17:45What if I run the same simulation but I change how I choose what parts I work on next?" You run that and it's like,"Hey, I just got 5% better on time shipment with my existing capacity." Um, you can use it for labor allocation, like where should people be working and how?
- 18:00Um, and there's a lot of nuts and bolts that actually make this work, but, um, but it's pretty cool technology actually.
- 18:07I, yeah, I mean, I, I think one of the things that's really interesting is that a lot of manufacturing management approaches are based on averages.
- 18:16Um, you know, looking at your average cycle time, lead time, scrap, all of those pieces of it.
- 18:21But averages, you know, ha- have a tendency to hide some of that tail risk that causes issues down the line, but where Monte Carlo focuses more on that probability piece of it.
- 18:35What is the, what is the probability that I can achieve X, Y, or Z?
- 18:40Has using, or rather, does using the Monte Carlo approach, running those simulations, change the way that you think about managing the business, kind of ma- making some of those decisions and managing, um, so- some of the different levers you have to kind of pull on?
- 19:00Yeah, I mean, I can give you an example that's actually quite intuitive.
- 19:04Um, if you're using just averages, um, then effectively you're saying, all right, well, it's gonna take this long on average to make this part, but, but there's...
- 19:14Let's, let's consider scrap rate, for example.
- 19:17Um, let's say usually you don't scrap a part, but there's kind of, uh, this blip at the end of the probability distribution that says, you know, they get scrapped this percentage of the time.
- 19:27So Monte Carlo will sample that periodically and say,"This got scrapped," and okay, it gets scrapped, now it has to be re-released into production.
- 19:35Um, the simulation captures that.
- 19:38Um, and so if, if you're waiting till the very last minute to release something to production, Monte Carlo notices that, you know, maybe 2% of the time there's a scrap problem, and that makes the order ship late, and that affects how you need to schedule.
- 19:52Says,"Well, to account for this likelihood of scrap, I actually have to release early enough that I can push this through production twice and still, um, get it on time." Um, so I, I will say that it's debatable whether all of this is, is what everybody should do.
- 20:09I mean, it is really cool and the engineer in me gets really excited about it.
- 20:12Um, but what I just described is also very intuitive and something that you could just kind of design a process around without having to build and maintain a big Monte Carlo simulator.
- 20:24Um, but it is still- But where's the fun in that if you don't get to- There's the fun factor, for sure.
- 20:32Um, but you know, for cap- capacity planning, bottleneck prediction, um- W-, you know, being proactive about...
- 20:39This is something we're working on right now, is being proactive about, um, notifications.
- 20:45Like, if something's likely to ship late, it's very good to reach out to the customer ASAP.
- 20:50Um, but when you've got, you know, 5,000 orders in queue and, you know, 30 th- 32,000 SKUs and it's all in the production mix, and the customer's like,"Is it gonna ship on time?" And you look at that and you're like,"Oh, man, I, I don't know.
- 21:04Your guess is as good as mine, honestly.
- 21:05I have no clue.
- 21:06I, I know that we're busy." Um- but the Monte Carlo actually puts a number on that and says,"Yeah, 50% of the time this ships late, so, um, let's see what we can do about that." But...
- 21:18That's crazy.
- 21:19I mean, I...
- 21:19The way I look at it is all the, the statistical analysis and then just kind of being fanatical about your equipment selection and labor allocation, to me that all just builds to customer service.
- 21:31So it's like it, it plays into...
- 21:33I like the way you framed it, Oshkosh, as the, it's kind of the premium solution, it's the high quality solution.
- 21:38Not saying it's the most expensive, s- you probably beat, win on price quite a bit, but it is, it is predictable.
- 21:45And I'm, I'm the tail end, right?
- 21:48So I'm aggregating, in the factory business, a lot of supply chains and when we have risk it sure would be nice to know about it.
- 21:56We can make alternative plan and my...
- 21:58Everything I'm doing is going in the field for a factory.
- 22:02It would be nice to know, because on the, on the receiving end, we're planning labor and we're planning specialty, uh, you know, commissioning agents and engineers and pro- probably controls and software all to come together at one time.
- 22:15If we have something that's gonna hang it up, I probably wanna let the folks that I'm traveling in know about it so we can make other arrangements and shift our focus to maybe another machine center, for example.
- 22:26Um, so I love that and I wish everybody did it.
- 22:29You should Well, we don't quite do it yet.
- 22:32I...
- 22:32Right now I think in general, if there's a problem, people find out about it on the day it's due, and I don't like that at all.
- 22:39So that, that's an active area, um, to take those simulation results and turn them into actionable insights the customer can get early.
- 22:48Um- Um, yeah.
- 22:51The challenge is it's gotta be pretty accurate.
- 22:54You're only as good as your models, and the last thing you wanna do is send emails out to dozens of customers and say,"Hey, this might ship late," and then ship it on time, or, you know, or the reverse, right?
- 23:04So we've gotta make sure everything's just dialed in, um- Yeah and accurate before we close the loop like that.
- 23:12Yeah, that's amazing.
- 23:13Absolutely.
- 23:14Well, so, you know, I, I can geek out on this stuff for a bit l- for as long as, you know, we could go- Yeah but we'll, we'll shift a little bit to it.
- 23:22Um, obviously big news with expanding to Cincinnati.
- 23:25Um, I would just like to say for the record, I did guess correctly that it was Cincinnati.
- 23:30I'm gonna pat myself- on the back there.
- 23:32Um, I don't know why, but whatever.
- 23:35Um, no, talk to us about, you know, that selection process.
- 23:39You know, we- we've talked a bit, um, on previous episodes about what it takes to kind of get a new factory going.
- 23:46You, you guys are getting a new facility, you know, expanding.
- 23:49You're in Utah, adding Cincinnati.
- 23:51Ta- tell us about that, the drive to it, and kind of what that's been like.
- 23:56So it's actually gone way smoother than I expected, which isn't something you might say when opening a new factory.
- 24:04Um, when we moved in 2024, we moved from a, like a 20,000 square foot facility into 55,000 square feet, and we moved while keeping production simultaneously running.
- 24:16Ooh.
- 24:16So we would, like- Wow shut down one machine and move it, bring it up at the new site, and then we're doing production in two spaces and...
- 24:23Anyway, that was a real challenge.
- 24:25Do you have a lot of WIP from- Yeah site to site B?
- 24:29Yeah, we tried to avoid it as much as possible, but it happened, and it was very disruptive.
- 24:33It was, it was very stressful.
- 24:37If you can avoid it, I would recommend, uh, avoiding it.
- 24:40But anyway, we wrote all the software to support that.
- 24:43Um, multi-facility, you know, transfers, all that kind of stuff, tracking inventory per facility.
- 24:50Um, so when we added Cincinnati as a site, um, it just kind of flowed, and we had to tweak software a little bit, but for the most part it just kinda happened.
- 24:58Uh, meanwhile, all our production operations are very, um, software managed and software driven, so, um, it's, it's gone very smoothly.
- 25:08Um, I actually think, uh, my operations team is gonna maybe kill me for saying this, but I think we could probably open, um, two or three factories a year, um, if we had a team dedicated to it, and it wouldn't be, uh, a big deal operationally.
- 25:23That's good.
- 25:23Uh, the talent portion would matter.
- 25:25We'd need good GMs and shift leads in every facility.
- 25:28That's probably the hardest part.
- 25:30Um, but we could, we could launch dozens of factories, um, and it would just flow.
- 25:36Yeah.
- 25:36How about on the state side?
- 25:37Did you use the, like the, um, Ohio Economic Development?
- 25:43JobsOhio or whatever?
- 25:44Is the drive- Yes, we're actually, we're actually...
- 25:46We're five minutes from Cincinnati, but we're actually just south of the border.
- 25:49Cincinnati's right on the border with Kentucky.
- 25:50So technically Kentucky, yeah.
- 25:52Yeah.
- 25:53Oh, does it cover- We're in Kentucky, but we're, we're right next to the Cincinnati Airport.
- 25:57Yep.
- 25:57Nice.
- 25:58Yeah, there's a- So, so- there's a ton of manufacturers in that region.
- 26:02I mean, it sounds like you'll have to really start serving the aerospace community a lot,'cause I know they make just tons of, uh, tier two aerospace parts in that region.
- 26:12Uh, we already do, uh, a lot of, uh, aero and, uh, uh, am- among other things.
- 26:20Um- Yeah, it's, it's interesting.
- 26:23We've actually kind of hypothesized that the best model for Oshkot going forward is to find, um, areas where there are as many shops as possible, like as many traditional shops, and drop shops there.
- 26:35Um, the, the presence of traditional shops signal plenty of demand, and our model is to capture the long tail of work that those shops don't want.
- 26:45Uh, my thesis is that, um, there's plenty of that long tail demand even in these heavy manufacturing areas, and perhaps especially in these heavy manufacturing areas, so, uh, that we can scale the best and the fastest by, by dropping shops where there's the most manufacturing presence already.
- 27:04I mean, it, it, it makes sense.
- 27:06It's one of those things where you hear somebody say it and it's like, well, duh, obviously, if you're, you're going for that concentration of it, like there's...
- 27:12Somebody's proven it a bunch of times with all those.
- 27:16Um, but I, I don't think I've heard anybody a- actually say it quite that plainly of we're looking for that concentration because it's clear that that's established.
- 27:24So that's, that's certainly interesting.
- 27:26But, um, you know, w- was that really just that, that...
- 27:31Was it as simple as that, saying,"Hey, that's the concentration, we'll go there," or was it kind of strategic where you guys...
- 27:37You know, being in Utah, you've got great proximity to kind of that western half of the United States.
- 27:41Was this as much to try and open up the eastern, uh, portion of, of the, uh, country as well?
- 27:48Yeah, you wouldn't believe it, but actually, you know, New York is one of our biggest states, and it's mostly freight.
- 27:54So somehow we've managed to collect a bunch of work in New York, and we ship it freight from, from Utah, which is like five-plus days freight, um, al- almost always on a rail, uh, rail car.
- 28:06Um, and it's always been kind of like, you know, we scratch our heads at that.
- 28:09We ship a lot to Boston.
- 28:11Um- Hmm and it's just like, why are we, why are we shipping all the way across the country?
- 28:16W- Isn't there a better option out there?
- 28:18Um, and the answer is no, and not in, not the way we do business.
- 28:22So, um, really we...
- 28:24It, it's kind of funny because we offer same-day turnaround.
- 28:27Like, you can place an order today and it'll ship today.
- 28:29Um, but if it's going freight, then, like, your lead time jumped from a few hours to, you know, five or six days because it's gotta, it's gotta get on a train and go all the way to Boston.
- 28:41Um, so we just realized, hey, we've got a lot of customers that we're already serving east of the Mississippi.
- 28:47Uh, shipping is 50% or more of the lead time almost every time, so let's, uh, let's put a shop in a place that has great, uh, proximity to existing customers, and that was the real selection criteria.
- 29:00So since that exists- Well, Colin and I want to impose on you, Caleb, and, uh, sorry to cut you off on that thought.
- 29:05That's okay.
- 29:05But, uh, since site two is in the books, we want site three and four to be Erie and Jacksonville.
- 29:13C- Colin- Com- completely, you know, no self-interested aspects of it here at all, obviously.
- 29:19Not whatsoever.
- 29:20We'll just keep expanding the country for you.
- 29:23No, it's interesting.
- 29:24Uh, I, I might expose some of our, um, um, some of our thinking here.
- 29:30We haven't made solid decisions about the direction we wanna take the business, but there exists a model where we have dozens of, dozens of shops that do 80% of our services, like the real, like the real popular ones, and just, like, put a bunch of hyper-efficient sheet metal shops all over the country.
- 29:48Uh, you get one-day ground proximity with, I think, seven shops if they're all optimally placed.
- 29:52Um, and, uh, so think seven Oshkoshs all over the country with one-day ground proximity.
- 29:59Um- That's a- an option.
- 30:02It's actually very different from the play that is like, we're gonna do every service.
- 30:06If you wanna do every service, you really need some concentration.
- 30:10That's right.
- 30:10Yep.
- 30:10Um, if you wanna do...
- 30:12If you wanna be in everybody's backyard, you need hyper-efficient, like these things just crank, they're, they're OPEX efficient, uh, we know how to spin these out, we could make a dozen a year, that kind of a thing.
- 30:25Um, that's a different model, and there's maybe some overlap where we have like concentrated regional centers that have tons of capacity and capability, and then smaller shops that offer a sub- a popular subset of services everywhere else.
- 30:38Um, we'll see where that lands.
- 30:40Uh, it might depend a lot on how Cincinnati scales now that we have a regional presence there.
- 30:44Um, but we'll see.
- 30:47Well, I...
- 30:47That- that's one of those things you- you've talked about, uh, and written about a bit, is kind of that the- the future of manufacturing is not necessarily a bunch of tiny mom-and-pop job shops, but rather some level of concentration of more capable and more effective, I guess, operationally and execution-wise.
- 31:06So, I, I mean, I, I, we'll have to get into that another time and kind of that model.
- 31:11Um, but, you know, as we kind of get to top of the hour here, um, what's, what's next?
- 31:17What's the big stuff coming for Oshcut that you could share with us?
- 31:21Maybe some things you obviously can't.
- 31:23Um, but I guess, what are you most excited about, um, you know, in, in this next chapter as you guys continue to scale and grow?
- 31:31So I'm really personally excited about maturing the service.
- 31:34Um, what we found is that a lot of our customers trust Oshcut to become this, like, um, critical component of their supply chain.
- 31:44Uh, like, we bolt onto their production line, um, and then order parts kind of on demand, uh, and then those parts go in and they make their product.
- 31:52Uh, a very high percentage of our customers do that, and when there's an interruption and you're feeding a, a, uh, manufacturing, uh, line, it's actually extremely disruptive if there's ever an error of any kind.
- 32:06So what we're really focused on right now is just absolutely nailing that reliability portion even more than we already have, um, so that we can offer guarantees.
- 32:16Like, this part will show up- Love it it will be on time, and it will be perfect, and, um, and here's our proof.
- 32:24Um, so we're going there, uh, and we've got some pretty, uh, interesting technologies we're developing that will enable that without ramping costs way up.
- 32:34Um, uh, something that basically does not exist right now, so, I'm pretty excited about that.
- 32:40Exci- exciting stuff ahead.
- 32:42I got a, I got a final question, Colin.
- 32:44So last, last week with Will Alverson, we developed a new index.
- 32:49It's our first national, uh, growth index on Reforge.
- 32:54Turns out he's fabricating those hooks on dock locks that hook the, the trailer to the building, and so he talked about how he's just seen explosion in dock lock hooks, which Colin and I immediately interpreted the number of dock doors- You've got the growth divided by the average dock doors.
- 33:11We had the number of distribution logistics facilities.
- 33:14We're just, uh, you know- Boom we had CapEx number.
- 33:17Do you, have you seen something like that?
- 33:19Is there just something that, that most people have never heard of, like a dock lock hook, that Oshcut is excelling in and you think,"Wow, this is an indication of where things are going"?
- 33:29An obscure market or economic indicator, if you will.
- 33:36Um, boy, that's a good question.
- 33:37To be honest, that's probably a little outside my pay grade.
- 33:40We're, we're a lot like a service center in that we serve hundreds of industries.
- 33:44Um, so what we tend to see, like if we, we have a, a report...
- 33:49This is, l- like we build a report that says, that categorizes all of our revenue, and there's like, you know, 100 different, uh, rows in this.
- 33:57Wow.
- 33:58Um, but there's always like a few top industries, um, and it could be aero and it could be automotive and it could be, uh, energy.
- 34:06Um, could be like industrial OEM.
- 34:09Um, and they kind of move up and down, and one like drops and then the other accelerates.
- 34:15But what I use and have used in the past for my modeling is just the, the, uh, uh, manufa- purchasing managers index for manufacturing.
- 34:25Um, it, it has co- historically correlated very tightly with the number of new accounts we're onboarding every single month, um, very, very predictably.
- 34:35Um, that all broke when we figured out how to, like, mature our marketing function and get the brand out there more.
- 34:41Um, all my old models broke, and I just stopped using them.
- 34:43But- um, but purchasing managers index is actually a pretty good one, I think.
- 34:48Um, just as- All right.
- 34:49We'll add that to the basket, Colin, as part of- I, I think we've got a, a new question we have to ask everyone- is what's their kind of, what, what's their view on economic indicator?
- 34:57Um- Mine is, mine, just for the record, I, I was the first.
- 35:00Mine is switchgear, so Interesting.
- 35:03Like, uh, switchgears for, like, backup, uh, generators and, uh- No.
- 35:09We're, uh, we, we got started on this a couple months ago, and, um, we're right now, in order to power automation, and all...
- 35:18We believe all new factories should be automated.
- 35:20So in order to power automation, the switchgear order profile is now competing with the data centers for your, your internal kind of medium voltage switchgear and your sh- and all the step-down functions, motor control centers, all that type of stuff.
- 35:36So it's really exploding because, uh, automation is now the base case, which is the greatest thing in my career, that that happened, is now if you're planning a new factory, it's not like,"Oh, we might automate it someday." It's like,"You gotta automate on day one," right?
- 35:53So your, your, uh, process electrical demand is dramatically more intense and complex than it was just five years ago when people planned a basic facility and they left the empty transformer pad outside and they didn't really think about the automation.
- 36:08Now you've gotta have high-quality power everywhere for the, the process equipment, the robotics, the, uh, you know, automated warehouse, whatever it is.
- 36:17Yeah, that could be one.
- 36:18I would probably, um...
- 36:20This is maybe driving on...
- 36:21I've got time, by the way.
- 36:22We can keep chatting if you want.
- 36:24Um- Uh, absolutely.
- 36:25Think in progress.
- 36:27The, uh, I would hesitate- Solving the world's problems to use anything as a, uh, future predictor/indicator if AI is influencing it, and that's not because I'm bearish on AI.
- 36:40I think AI is in the process of and will continue to change everything about computing and how we interact with, with technology, and it's really exciting.
- 36:50But I would be surprised if there's not some kind of, um- correction, uh, on, uh, that, that affects maybe data center build-outs.
- 37:00I could be totally wrong about that.
- 37:02I mean, who knows?
- 37:03Um, but AI is driving...
- 37:05Like, we're, we're seeing a ton of demand right now, and I think, and we don't serve data centers per se.
- 37:13Um, but data centers displace a lot of, uh, capacity.
- 37:16They take up a lot of capacity and displace customers who aren't data centers, for example.
- 37:21Like, somebody is making all those server racks and stuff, and they happen in the US, um, for a variety of reasons.
- 37:27Uh, so those someones are dedicating capacity to data centers that didn't need to be built 10 years ago.
- 37:33Um, so all the other customers are looking around, and I think, I think that is driving our growth right now.
- 37:40Um, just as a caution, for anybody who's experiencing a growth boom right now like we are, like we're 100% ahead year over year right now- Woo.
- 37:48Um- Congrats.
- 37:50Thank you.
- 37:51Um, and I, I- Cautiously think that our, our systems are...
- 37:54The fact that we can do that without everything breaking, I think says good things about our systems.
- 37:58But I, I can't take victory laps because we're benefiting from these macro tailwinds that we don't control.
- 38:04And, and I, for, for any listeners who are running, uh, manufacturing operations, I would be very cautious about, um- Over levering to capture this boom, um, because, uh, manufacturing is very cyclical and if you're leveraged and the leverage looks fine at your current operating rate and then suddenly it plummets by 50%, then, then you're in trouble.
- 38:29So, you know, optimize with- It's, it's two episodes in a row where- Yeah where we've gotten that message now.
- 38:34So it's a, that reinforced from two brilliant men, you know, say- saying the same thing in different ways.
- 38:40So I, I think you're spot on.
- 38:42Yeah, and if you, if you and Will A- Alverson aren't personal friends, you should be,'cause you're both beyond smart, uh, for Colin and I.
- 38:49But Colin, the, the trick is you have to get 25 pods in before you get the heavy hitters at Steel on, and then you learn- Yeah what's really going on.
- 38:56But the, just to close off on the AI, uh, I watched one of our good friends, uh, Michael Gayed, who's a, you know, loud voice on X.
- 39:04He was on Squawk Box, I think yesterday, and they gave him a long segment, uh, to try to unpack this.
- 39:12And he basically said that there's, there's two issues with AI compute.
- 39:18Um, number one is, um, that the new models coming out are much more...
- 39:23that are open source, are more efficient on tokens, so that's gonna decrease demand overall.
- 39:29And then number two, that he believes, um, the blowback that we see, all the discourse about data centers is just gonna lead to regulations.
- 39:37And that's just gonna kinda, as it always does, kinda parachute behind it and slow it down.
- 39:42And that the funding was gonna get precarious based on, this is my favorite topic I don't understand, is the reverse carry trade.
- 39:52I was like, only Michael could take those three things and just kinda mash them into one coherent ball.
- 39:57But I do agree, I think it's clearly a boom, right?
- 40:01And we know what happens after every boom.
- 40:03So, um, I think you guys are amazing that you're in 100 industries, so you're well protected, you know, and you're conservative in your financial expansions.
- 40:11That's, that's absolutely brilliant.
- 40:13Oh, f- Caleb, I had a final question since you had a few extra minutes.
- 40:16Yeah.
- 40:16Can you talk to us about your early stage funding, how you put the company together?
- 40:22Uh, you know, we're, uh...
- 40:24It was, it's bootstrapped, so, um- Yes so I know some other, uh, people in the industry have said,"Oh, we're bootstrapped," but it works out that they raised$6 million, which is a funny way to say,"I'm bootstrapped." Um- They bootstrapped their capital raising.
- 40:40I suppose.
- 40:42I mean, when you're an early stage company, 6 million of seed makes a difference, especially when you're, um, uh, you know, especially when you're, when you're- Yeah, when you couldn't get a loan for 6 million and then somebody hands you 6 million, yeah, it, it makes a huge difference.
- 40:55Yeah, so when I say we're bootstrapped, we're, we're really bootstrapped.
- 40:57So I, I took a HELOC on my house, which was paid off.
- 41:00My man.
- 41:01Wow.
- 41:01Previous company, uh, had pay, was able to pay off my house.
- 41:06Um, and, uh, and that's, that's the primary source of funding for our business.
- 41:12Also borrowed, um, not borrowed, but, uh, took about$180,000 from my dad out of his, out of his 401.
- 41:19Uh, was lucky that he had that available, um, so he's a part owner in the business because he did that.
- 41:25Um, but that was it.
- 41:26After that we, uh, um, it's been, uh, reinvesting cashflow to grow the business, so.
- 41:33Yeah.
- 41:33Well, you would've had- That's awesome a tough time at Reindustrialize, Caleb, because- Oh, yeah?
- 41:39a couple of us there that when the V- There's, it's about a three to one ratio VC to founder there.
- 41:46Oh, wow.
- 41:46So the VCs are kind of walking around and they're looking, they're,"Hey, you got any founders?
- 41:49You got any founders?
- 41:50We're looking for founders.
- 41:51Um, try under the sofa.
- 41:53There might be a founder under there." And, uh, and our, our shtick in the happy hours was,"Oh, hey, nice to meet you.
- 42:02We're bootstrapped and EBITDA positive." And then we'd just watch as they scurry away.
- 42:07And they disappear.
- 42:08Oh, really?
- 42:10Yeah, believe it or not, they, they, the majority of them, I, I, I get to say this'cause I own a venture capital company, so that's what gives me the license to dunk.
- 42:18But they don't wanna talk to you unless you're just burning cash to, for the sake of growth with no profit.
- 42:26And so I can tell you're an engineer by trade, I'm an engineer by trade.
- 42:29It does not compute to just run a business at negative forever and just assume the next funding round is, is coming, you know, to me.
- 42:37Yeah.
- 42:38Well, I have opinions on that.
- 42:39Um, we can- Yeah.
- 42:39We can stop, we can wrap up anytime if you want.
- 42:42Uh, but I love this stuff, so.
- 42:43Oh, let, let's hear'em.
- 42:44Let's hear'em.
- 42:45Get yourself in trouble.
- 42:46Let's go.
- 42:47See what platform we can get banned on next.
- 42:50Uh, are you guys familiar with...
- 42:52Oh, geez.
- 42:53Are you guys familiar with, uh, Hamilton Helmer, uh, Seven Powers, that book?
- 42:58Yep.
- 43:00Sounds like college.
- 43:00Yeah somewhere.
- 43:02Um, look, uh, I think that, um, bur- burning cash, like burning in the red to capture market share makes sense if you're creating a business that has power.
- 43:15And by power, in the Helmer sense, it's, um, you have the ability to earn differentiated margin, differentiated returns compared to competitors, and there's a moat.
- 43:26You have those two things.
- 43:27If you can create that, it makes total sense to spend as much money as needed, um, to create the power, and those powers can be scale economies.
- 43:38Um, it can be like, um- Network effects.
- 43:42Yeah, yeah.
- 43:42Yeah.
- 43:42There's, there's a bunch of them.
- 43:43There's some- Switching costs.
- 43:44Yeah.
- 43:44Facebook, Google, SpaceX, right?
- 43:46Those would be examples.
- 43:48Yeah, yeah.
- 43:49Like Faceba- Facebook's a classic network economy.
- 43:51Like it, it benefits the user, you, if there are other users on it, and it doesn't benefit you to go out and do another thing.
- 43:58LinkedIn is another one, um, uh, in a different space.
- 44:03Um, you know, you, you look at ridesharing, uh, platforms like Uber a- and Lyft.
- 44:09There basically can't be another Uber and Lyft, uh, that work in that way, like because the networks already exist and it's a, it's a two-sided network.
- 44:18It's the network of drivers and it's the network of, uh, users, um, uh, you know, riders.
- 44:24And, uh, so yeah, it made sense for them to hemorrhage money for as long as it took, and now they, now they can be cash flow positive because they have those network economies that protect the business.
- 44:34Um, so, uh, when you look at manufacturing, uh, I think there exists powers that can actually be worth spending to acquire.
- 44:45Um, but I think it's very hard.
- 44:47Um, and, uh, anyway, so when I see like a company like Xometry that's, that's been in the red for the last 13 years but is approaching a billion dollars in revenue this year, um, I think their thesis is that they're creating a two-sided network, and once they have it, now they can be cash flow positive.
- 45:04My thesis has been on that, on the Xometry front, is that, uh, direct manufacturing- Aren't they spending like 30% of their, their cost is just to acquire customers, though?
- 45:14Yeah, I ran the numbers.
- 45:15Isn't that like that?
- 45:15They, they actually sh- say,"Here's their, um, uh, their, uh, h- here's how much we're spending on sales and marketing." And, and then they say,"Here's our active customer count." I think they were spending, last I checked, like$15,000 per every net new account, uh, for customer accounts and, and obviously that's not- Um, in general going to be sustainable.
- 45:39No.
- 45:40But they've got this fortress balance sheet, they have so much cash.
- 45:43Um, and maybe they're right.
- 45:45Maybe once they've created the network and soaked up all the demand, it's just th- n- now they can scale and monetize.
- 45:52Uh, but I think that, like, a subset of direct manufacturers like Oshcut are just going to be better priced and more performant as a rule.
- 46:01Um, uh, supplier differentiation is the Achilles heel of, uh, broker models like Xometry.
- 46:08Um, so anyway, we'll, we'll see.
- 46:11We'll see how it happens and how it goes together, but, uh, very interesting.
- 46:15Well, I have a bias towards founders that own the majority of the company equity.
- 46:19That's one.
- 46:20And a, and a, uh, go ahead and, and cube that bias towards founders that took a HELOC, so Oh, man.
- 46:29There might be a few on this podcast right now.
- 46:33You have to really believe in something to, to put your house on the line- That's right to fund it.
- 46:40Well, clearly you guys are doing something right.
- 46:43I mean, Oshcut has, you know...
- 46:45O- obviously I'm a fan, I love, I mean, just the entire customer experience, the simulations, being able to, you know, see the pricing update live by, you know, changing quantities.
- 46:55I mean, I- you guys have done an amazing job.
- 46:57I'm obviously a huge fan.
- 46:58Um, and you know, appreciate all the work that you're doing.
- 47:03For those of you who perhaps, and somehow they've been living under a rock and have not heard of you before, um, how can they find out more?
- 47:11Where can they, you know, get in touch, learn about Oshcut, all that good stuff?
- 47:16Yeah, oshcut.com.
- 47:18We've got a page there.
- 47:19Our app is accessible from there, where you can get instant prices.
- 47:23Um, if you have any questions, you can email our support team or give us a phone call.
- 47:26Um, you can, you can actually talk to a person at Oshcut.
- 47:30Um, so, um, yeah, happy to, happy to help.
- 47:35And, uh, yeah, connect with me on X and I'm, I'm open to, uh, to DMs, so- And if you follow him on X, you will see some very cool projects.
- 47:45You can even harass him about trying to get Star Fox hooked up to- you know, the, the motion rig simulator, which I'm still holding out on that, and, you know, a life-size, uh, you know, was it Lawless Spider from Wild Wild West featuring Will Smith?
- 48:02Uh, that's for another day, obviously.
- 48:04Um, so anyways, Caleb, thank you so much for joining us.
- 48:09This has been a great, great conversation.
- 48:12You have given us plenty to think about, um, and it is really exciting to see all the moves you guys are ma- making.
- 48:19Best of luck to you, um, and the rest of the Oshkot team.
- 48:23Uh, keep up the great work, plain and simple.
- 48:26Yeah, thanks for the great conversation.
- 48:27And of course.
- 48:29And to all of you listening, thank you for tuning in to the Reforge podcast, whether we're talking robotics on the factory floor, policy that actually moves the needle, or the next generation of American makers, our goal is always the same, to prove that re-industrializing America isn't just possible, it's happening right now, and it's pivotal.
- 48:44If you've enjoyed this episode, make sure you subscribe and follow@thereforgepod everywhere, and check out thereforgepodcast.com for more, including our seven steps to re-industrialization.
- 48:55Until next time, keep building.
- 49:02Thanks for tuning in to The Reforged Podcast.
- 49:05Make sure to like, subscribe and follow us on all of our social media@thereforgedpod.
- 49:11We will see you next time Welcome to the Reforge podcast.
- 49:25I'm Matthew Chang, and we're here to explore all things AI, automation, and the American worker, proving that the American reindustrialization is possible, pivotal, and pressing.
- 49:37Thanks for joining us today.
- 49:38Let's get into the episode.
- 49:42Welcome back everyone to episode 28 of the Reforged Podcast.
- 49:47We are joined today by a gentleman that I'm sure most of you will recognize, Mr.
- 49:53Caleb Chamberlain of Oshkut.
- 49:56Am I saying it right?
- 49:57Oshkut or is it O-S-H Kut?
- 49:59Uh, Oshkut is right.
- 50:00Okay, good.
- 50:01I've, I've...
- 50:02I, I sometimes question myself.
- 50:04Uh, he is CEO of Oshkut, has an actually a very interesting background, uh, that might surprise some of you.
- 50:10Um, so just wanna welcome him to the show.
- 50:12Caleb, thank you so much for joining us.
- 50:15Yeah, happy to be here.
- 50:16So o- obviously, you know, I didn't do you justice.
- 50:19Give us a little bit of your background.
- 50:21Tell us a bit more about who you are, you know, and, and kind of what led to, what led to Oshkut?
- 50:28Yeah.
- 50:28So originally I, uh, was an electrical engineer, have a master's in electrical engineering with a control theory, uh, emphasis.
- 50:35Um, I did, uh, actually, uh, a lot of research around drones.
- 50:41Uh, we didn't call them drones back then, we called them quadrotors but, uh- or multirotors.
- 50:45Uh, but now they're drones.
- 50:47Um, but I did system identification, state estimation, and control of, uh, unmanned aerial vehicles.
- 50:53That was my master's thesis.
- 50:55Um, I went from there- Seems pretty relevant right now, actually.
- 50:58Right?
- 50:58Yeah.
- 50:59I, I opined that it's kinda funny that I'm actually not doing anything in that space now.
- 51:04Um, but my, my first company I started as a grad student and we made, uh, inertial sensors, think, uh, accelerometers, rate gyros, magnetic sensors, uh, GPS, and we did, uh, little micro sensors that, that, that provide state.
- 51:19It was pretty novel back then, uh, less novel now.
- 51:22Uh, and we also did some Air Force SBIR contracting.
- 51:25We did a covert precision aerial delivery system where we had, um, uh, built an autopilot that steered a silent, uh, winged vehicle, uh, over a combat zone to deliver payloads, uh, autonomously.
- 51:40Um, I, uh, I had a stint doing some medical device stuff with Owlet.
- 51:45We made, um, uh, pulse oximeters that went on a, on a infant's foot that they could sleep with comfortably and provide, uh, blood oxygen readings.
- 51:55Th- those little sock ones?
- 51:57Uh-huh.
- 51:57Yeah.
- 51:57Yeah, I remember that.
- 51:58I was looking at those when, you know, my, my youngest, uh, was born.
- 52:01I, I geek out on that stuff.
- 52:03But wow, that's pretty cool.
- 52:05Yeah, yeah.
- 52:05The, it's a load off your mind to know that your, that your newborn's safe.
- 52:09So, uh, uh, I was se- a senior electrical engineer on their V3 Smart Sock project.
- 52:15Um, and I also spent some time at a synthetic aperture radar company called IMSAR.
- 52:20Um, and we did, um...
- 52:23We- I, I worked, actually worked on sort of a side project where we did, um, a time of flight, uh, based localization of active RFID tags.
- 52:32Um, in any event, uh, eventually, um, my brother and I, uh, who started Oshkot, we started building things together just for fun, and one of those projects was a, this VR motion rig, virtual reality motion rig.
- 52:48Nice.
- 52:48So you're, like, flying an aircraft, uh, or a spaceship or whatever, uh, and, uh, wearing a VR headset.
- 52:56And the problem with, with VR is that if you see motion that you don't experience it makes you sick, um, it makes you really nauseous.
- 53:03It's not fun.
- 53:04Um, so we thought, well, what if the, the chair you're sitting in moves in a way that accurately reflects the motion you're seeing?
- 53:12Uh, and so we built this thing.
- 53:14But we just found that it was really, really hard to buy fabricated parts.
- 53:18We did a lot of tube, we did a lot of sheet metal, and it was just like you would spin up a design in a couple of days and then spend, you know, three weeks to a month to get it made.
- 53:27And, and we thought,"Hey, there's gotta be a better way to do this," and that led us to start OSHCut.
- 53:32So here we are eight years later.
- 53:34Well, I think Colin, after he g- after the CNC machine that he's trying to buy at Costco, I think his second CapEx purchase is gonna be for the VR rig that you build.
- 53:46I want one so bad.
- 53:47We're building another vision.
- 53:48It took us, it took, it took us seven years to finally build that machine, um, using OSHCut, uh, parts.
- 53:55Um, but we're working on another version now that's, that's going to be much better, so, um, we'll be- Well, I, I saw the video you posted of, like, the w- with the RC car doing- Yeah like, the, the off ro- Like, that is just was too cool.
- 54:10I mean, I'm, I'm sorry, that stuff just, I, I geek out on it, but that was just too fun.
- 54:14Yeah.
- 54:14One of our, uh, one of our senior software engineers also does a lot of, uh, like RC airplanes and FPV stuff, and we're gonna hook telemetry from an FPV drone up to that chair, so you'll be wearing it and, like, flying around.
- 54:28We'll see how it is.
- 54:29The mo- the machine can't move as fast as, like, a, uh, an RC, a little RC drone.
- 54:34Um, so there might be some kinda smoothing there that makes it not great, but it's easy to try, so.
- 54:39Colin, I'm feeling a lot like OSHCut as we know it is just generation one of the company, and there's all this sensing and computation that's gonna be going into the fabricated metal parts, you know, in the next...
- 54:52That's just what I'm sensing, so.
- 54:55I, I mean, g- I, that might be a good little segue for some of the, you know, recent exciting news, you know, out, out of OSHCut.
- 55:02Obviously, you know, w- we talked about the second facility, um, that, that y'all recently opened up.
- 55:08But you also opened up, or, or announced recently, an R&D center, right?
- 55:13Uh, that's right.
- 55:14Uh, we're opening up that space in September.
- 55:17Uh, it's not a massive space.
- 55:18It's 20,000 square feet, but it's dedicated to, um, supporting projects like the motion rig and piloting new services.
- 55:28Um, so the rationale will be, hey, we'll...
- 55:30Anytime we need something...
- 55:31The way we look at OSHCut and, um, building and design is that it's kind of like industrial Legos.
- 55:37Um, so we wanna set it up so that, um, you can build pretty much anything just by buying stuff online, whether it's a commercial off-the-shelf product, like something you can buy on McMaster-Carr, or whether it's custom metal you can get from OSHCut.
- 55:53And we wanna do it all the OSHCut way, meaning, meaning, uh, manufacturability is exposed from first principles right in your web browser.
- 56:01So by the time you get around to placing an order, you know it's going to arrive on schedule and everything's gonna work just, just fine.
- 56:09Um, y- it...
- 56:10I mean, it's the most disruptive thing ever when you place an order and, um, somebody reaches out two days later and says,"Actually, we can't make this." So we wanna get as far away from that as possible and just say,"Look, design, build your custom parts.
- 56:22If it's made to spec, you'll get it, and, um, it'll be easier than ever." It ch- kind of changes the way you can design and make things.
- 56:31And so, so on the R&D space, it's like, okay, well, if we can't...
- 56:35If that experience doesn't exist and we need something, um, then it's a candidate for a new service.
- 56:42We get the equipment, put it in the R&D space, uh, figure it out, learn it, you know, launch it behind a feature flag for select customers.
- 56:49Um, and then when it's ready for prime time, we just go all in and launch it as a new service.
- 56:54Well, and one of those new services that y'all added not too long ago was obviously the inclusion of tube.
- 57:00Um- Yeah you know, a- adding tube options, which is obviously huge, um, just because that's one of those areas where you don't see a lot of options out there.
- 57:10You don't have a lot of the instant quote and such a supply.
- 57:13What was it that made you guys choose to go with tube versus, I don't know, any other service?
- 57:19Was it just purely demand?
- 57:21I mean, I see you guys do a lot of off-road stuff too as well.
- 57:24Um, it wasn't demand per se.
- 57:27It was mostly, it was a service that we wanted and needed.
- 57:31Um, so, um, you know, uh, it's probably could be argued that we should have done a bunch more market research and, uh, the truth is the tube is pretty niche.
- 57:40Um, we just launched tube bending as well, uh, CNC tube bending on a draw bender.
- 57:45Um, and that's very, very niche, and I don't think a lot of people design for it.
- 57:50But man, once you realize that that's a tool in your tube tool bag, it changes how you design.
- 57:55Um- Mm.
- 57:56So that's kind of...
- 57:56We have a long view on that.
- 57:58It's like, you know, we launched tube in 2024.
- 58:01Um, it's still a very, very small percentage of our business, and it's expensive.
- 58:05You know, a, a state-of-the-art tube laser is$2 million.
- 58:09Um, a tube bender could range from, you know, quarter million to half a million to a million dollars, depending on the size, and it's a very small revenue center for us.
- 58:19Um, so I claim that as kind of a pet project, um, uh, just knowing that, hey, in 10 years, a lot more people are gonna be using this because we've made it accessible.
- 58:30Well, I like the idea of your select customers filling up your R&D space with their projects, right?
- 58:36So they come to you with a thing, and they say,"It would be amazing if the tube bent itself, if the tube cut itself, uh, if the tube welded itself." And then that gives you the...
- 58:45You know, you can make a decision obviously, but, uh, the, it fills up your idea space without the folks at OSH Cut having to think of everything the industry might buy, build it and they will come.
- 58:57It's like with every project, you have customer number one, at least, in the bag, and you can kind of learn with them.
- 59:04Do they, do your best customers ca- come to you with ideas and then, and then talk it through with you?
- 59:10Is that how this comes about?
- 59:13Yep, they do.
- 59:14And, uh, you know, sometimes customer number one is just us.
- 59:19I actually think that's important.
- 59:20Um, I think that, um, so much of the, the like, the, the thing that makes big companies bad is when you get like, uh, not to knock MBAs, but like professional MBAs and finance guys, uh- in the executive seats, and they're manipulating spreadsheets, and they're, um, they're financializing everything.
- 59:43Uh, you know, you've got a, a business that produces cash, and they're all about like,"Well, how, how do we invest this cash?" And, you know, putting it in equities or whatever.
- 59:51We're all about,"Look, we're, we're here to build, and, um, we want to make this as good as possible for people like us." And if that makes us a billion-dollar company in the future, awesome.
- 1:00:01If it makes us$100 million company in a couple years, uh, awesome.
- 1:00:06Um, if we stay at, at about, you know, 60 million a year, um, that's awesome, too.
- 1:00:11Uh, you know, it actually doesn't matter to me as much as, as, uh, creating this awesome way to build.
- 1:00:19Um, and the revenue, I think, will fall naturally from that, depending on how it works, so.
- 1:00:25So a question, after you started as, as this kind of online, you know, designed order company, deliver on time, AI happened, what, since you built the company.
- 1:00:36How much is the vibe coding and, and being able to use agentic AI to streamline the workflow for customers, how much has that been a factor?
- 1:00:45So for us, it's mostly about software development, and we do use it very heavily actually.
- 1:00:50But it's transformed the way we develop.
- 1:00:52I mean, we've got, uh, I think eight full-time developers, um, and, um, and we're growing that team.
- 1:01:00We wanna double that team within the next six to 12 months.
- 1:01:03Um, but we have...
- 1:01:05We, we embed the AI-driven workflows right into how we, how we test, how we deploy, how we write code, and it does accelerate a lot.
- 1:01:15Uh, it's very significant actually.
- 1:01:17Awesome.
- 1:01:18Well, one of the cool things that you guys recently added was kind of that, uh, that for your excess capacity, where people, if they- they've got the flexibility on it, uh, on when they get something, you know, they can get parts and pieces made for much cheaper just because, you know, it's an opportunity for you guys to fill your capacity.
- 1:01:38In kind of that arena, one of the things that I've loved, uh, seeing you talk about a little bit is your use of the Monte Carlo sim- simulation models.
- 1:01:48You don't have a lot of people on X or general discourse who talk about some of that more technical analysis, quote unquote, if you will, to look at all the different possibilities of here's, you know, the likelihood of us being able to hit all of our work within this time period.
- 1:02:06Here...
- 1:02:07Rather than saying,"Our capacity is X," you know, y- you guys are taking a much more probabilistic approach to it, and I, I think it's really, really great to see and really cool, but not a lot of people talk about it.
- 1:02:19Um, obviously, your engineering background, um, probably contributes a bit to some of that.
- 1:02:25So maybe can you speak a bit to how you guys approach the capacity piece?
- 1:02:31Because you did just add a whole second facility as well, that obviously increases that, too.
- 1:02:37Yeah, there's a couple pieces to that.
- 1:02:39So we're really focused right now, on the capacity front, we're really focused right now on, uh, resilience, um, and proximity.
- 1:02:47So, um, it's really, really important that as we scale, that our customers have a great experience and they know that OSH 切 is the quality option, and we're leaning heavily into that.
- 1:02:57Um- And, uh, you know, a big piece of that is, look, y- we just have to optimize around excess capacity because you can't predict the future.
- 1:03:04So we need to kind of gear our CapEx plan and financial modeling around always having those extra machines and people.
- 1:03:12Uh, and it, it is expensive, but I think in the end it, it really pays for itself because, um, you know, equipment, uh, depreciation actually works out to be a fairly small percentage of our cost of goods sold.
- 1:03:23So we have a little bit of wiggle room there.
- 1:03:26Um, meanwhile, I think that, uh, uh, you know, when, when people understand that there's a reliable option, I think they'll just tend to kinda go there.
- 1:03:34You get, you get people in rebuy mode, and it, it's an investment in the future.
- 1:03:38Um, what was the second piece of that question?
- 1:03:41So we talked about capacity.
- 1:03:42Uh- Oh, Monte Carlo.
- 1:03:43Um, Mon- Yeah, I mean, I, I geek out on some of that just'cause I think it's great from...
- 1:03:48You know, in a, in a high mix, low volume shop, capacity can be a little bit difficult to accurately represent as a true single number because that mix of work.
- 1:03:57So, you know, with Monte Carlo, it, it, it's would seem useful since you can model so many different possible combinations of incoming work rather than focusing on, you know, some utilization number that is kind of not reflective of reality perhaps.
- 1:04:15Yeah.
- 1:04:15Monte Carlo can allow you to predict bottlenecks.
- 1:04:18It can help you understand, you know...
- 1:04:21We actually have code that allows us to simulate incoming orders sta- that are statistically indistinguishable from real orders and that use real parts.
- 1:04:29Uh, so effectively we say,"Hey, okay, you know, here's the, here's the distribution on arrivals.
- 1:04:34Um, here's the distribution on, uh, parts per order, on likely materials, on quantities." Um, and then you can just say,"Okay, starting from today, um, give me a bunch of synthetic orders that are believable based on our current volume.
- 1:04:50Okay, now do the same thing with 20% more.
- 1:04:52Now do the same thing with 100% more.
- 1:04:54What breaks?
- 1:04:55Where does the bottleneck arrive?" And then you can proactively plan and say,"This is the machine I need to handle this problem." Um- Love it the, the way the simulation works, just if people aren't familiar with Monte Carlo, um, it's basically you take something that's very complicated and impossible to simulate from first principles, uh, accurately, and you say,"Okay, well, we're gonna model it statistically." So, um, the way that works in practice is you've got, like, how long is it gonna take to make this part?
- 1:05:23Um, well, a person can say,"You know, I, I'm not sure, but I think it's gonna take, you know, five to 10 minutes, um, to weld that together." It's like, okay, well, we could either, either produce a distribution on that style of part analytically and build a statistical model, or we can say,"All right, five to 10 minutes, so let's put a uniform distribution on that." And then what happens is you, you build a model, um, that reflects every operation in production, uh, and then you simulate it end to end And say,"Okay, well this time it took five minutes, this time it took 10 minutes." You simulate 1,000 times, and then at the end of the day you have an outcome that says,"Hey, this part shipped on time 85% of the time." Um, what can we do?
- 1:06:06How can we change the scheduling heuristics to nudge that number up, you know, to 90% or 95 or, or 100%?
- 1:06:14Um, there's always, like, late scrap and stuff, and you model that too.
- 1:06:18Um, so there's, uh, there's the statis- statistical part, um, and then there's, um, what I call, you know, part selection heuristics, and that is what do I work on next?
- 1:06:30And that question is asked 1,000 times at every manufacturing operation every day.
- 1:06:34So that's an impossible thing to, to answer optimally actually.
- 1:06:39Yeah.
- 1:06:40It would take more than the age of the universe to simulate all the possible outcomes.
- 1:06:43Yeah.
- 1:06:43Uh, so what you do is you say,"Well, I'm gonna build a sim- a s- a simple rule of thumb," it's called a heuristic,"and I'm gonna run that, run the simulation on that, on projected incoming orders and existing.
- 1:06:55Um, what's my on time shipment percentage?" And then you design a new heuristic and you say,"All right, well, what if I do the same...
- 1:07:03What if I run the same simulation but I change how I choose what parts I work on next?" You run that and it's like,"Hey, I just got 5% better on time shipment with my existing capacity." Um, you can use it for labor allocation, like where should people be working and how?
- 1:07:17Um, and there's a lot of nuts and bolts that actually make this work, but, um, but it's pretty cool technology actually.
- 1:07:25I, yeah, I mean, I, I think one of the things that's really interesting is that a lot of manufacturing management approaches are based on averages.
- 1:07:34Um, you know, looking at your average cycle time, lead time, scrap, all of those pieces of it.
- 1:07:39But averages, you know, ha- have a tendency to hide some of that tail risk that causes issues down the line, but where Monte Carlo focuses more on that probability piece of it.
- 1:07:53What is the, what is the probability that I can achieve X, Y, or Z?
- 1:07:58Has using, or rather, does using the Monte Carlo approach, running those simulations, change the way that you think about managing the business, kind of ma- making some of those decisions and managing, um, so- some of the different levers you have to kind of pull on?
- 1:08:18Yeah, I mean, I can give you an example that's actually quite intuitive.
- 1:08:22Um, if you're using just averages, um, then effectively you're saying, all right, well, it's gonna take this long on average to make this part, but, but there's...
- 1:08:32Let's, let's consider scrap rate, for example.
- 1:08:34Um, let's say usually you don't scrap a part, but there's kind of, uh, this blip at the end of the probability distribution that says, you know, they get scrapped this percentage of the time.
- 1:08:45So Monte Carlo will sample that periodically and say,"This got scrapped," and okay, it gets scrapped, now it has to be re-released into production.
- 1:08:53Um, the simulation captures that.
- 1:08:56Um, and so if, if you're waiting till the very last minute to release something to production, Monte Carlo notices that, you know, maybe 2% of the time there's a scrap problem, and that makes the order ship late, and that affects how you need to schedule.
- 1:09:09Says,"Well, to account for this likelihood of scrap, I actually have to release early enough that I can push this through production twice and still, um, get it on time." Um, so I, I will say that it's debatable whether all of this is, is what everybody should do.
- 1:09:26I mean, it is really cool and the engineer in me gets really excited about it.
- 1:09:30Um, but what I just described is also very intuitive and something that you could just kind of design a process around without having to build and maintain a big Monte Carlo simulator.
- 1:09:42Um, but it is still- But where's the fun in that if you don't get to- There's the fun factor, for sure.
- 1:09:49Um, but you know, for cap- capacity planning, bottleneck prediction, um- W-, you know, being proactive about...
- 1:09:57This is something we're working on right now, is being proactive about, um, notifications.
- 1:10:02Like, if something's likely to ship late, it's very good to reach out to the customer ASAP.
- 1:10:08Um, but when you've got, you know, 5,000 orders in queue and, you know, 30 th- 32,000 SKUs and it's all in the production mix, and the customer's like,"Is it gonna ship on time?" And you look at that and you're like,"Oh, man, I, I don't know.
- 1:10:21Your guess is as good as mine, honestly.
- 1:10:23I have no clue.
- 1:10:24I, I know that we're busy." Um- but the Monte Carlo actually puts a number on that and says,"Yeah, 50% of the time this ships late, so, um, let's see what we can do about that." But...
- 1:10:35That's crazy.
- 1:10:36I mean, I...
- 1:10:37The way I look at it is all the, the statistical analysis and then just kind of being fanatical about your equipment selection and labor allocation, to me that all just builds to customer service.
- 1:10:48So it's like it, it plays into...
- 1:10:50I like the way you framed it, Oshkosh, as the, it's kind of the premium solution, it's the high quality solution.
- 1:10:55Not saying it's the most expensive, s- you probably beat, win on price quite a bit, but it is, it is predictable.
- 1:11:03And I'm, I'm the tail end, right?
- 1:11:05So I'm aggregating, in the factory business, a lot of supply chains and when we have risk it sure would be nice to know about it.
- 1:11:14We can make alternative plan and my...
- 1:11:16Everything I'm doing is going in the field for a factory.
- 1:11:19It would be nice to know, because on the, on the receiving end, we're planning labor and we're planning specialty, uh, you know, commissioning agents and engineers and pro- probably controls and software all to come together at one time.
- 1:11:33If we have something that's gonna hang it up, I probably wanna let the folks that I'm traveling in know about it so we can make other arrangements and shift our focus to maybe another machine center, for example.
- 1:11:44Um, so I love that and I wish everybody did it.
- 1:11:47You should Well, we don't quite do it yet.
- 1:11:49I...
- 1:11:50Right now I think in general, if there's a problem, people find out about it on the day it's due, and I don't like that at all.
- 1:11:57So that, that's an active area, um, to take those simulation results and turn them into actionable insights the customer can get early.
- 1:12:06Um- Um, yeah.
- 1:12:09The challenge is it's gotta be pretty accurate.
- 1:12:12You're only as good as your models, and the last thing you wanna do is send emails out to dozens of customers and say,"Hey, this might ship late," and then ship it on time, or, you know, or the reverse, right?
- 1:12:22So we've gotta make sure everything's just dialed in, um- Yeah and accurate before we close the loop like that.
- 1:12:29Yeah, that's amazing.
- 1:12:31Absolutely.
- 1:12:32Well, so, you know, I, I can geek out on this stuff for a bit l- for as long as, you know, we could go- Yeah but we'll, we'll shift a little bit to it.
- 1:12:39Um, obviously big news with expanding to Cincinnati.
- 1:12:43Um, I would just like to say for the record, I did guess correctly that it was Cincinnati.
- 1:12:47I'm gonna pat myself- on the back there.
- 1:12:49Um, I don't know why, but whatever.
- 1:12:52Um, no, talk to us about, you know, that selection process.
- 1:12:57You know, we- we've talked a bit, um, on previous episodes about what it takes to kind of get a new factory going.
- 1:13:03You, you guys are getting a new facility, you know, expanding.
- 1:13:06You're in Utah, adding Cincinnati.
- 1:13:09Ta- tell us about that, the drive to it, and kind of what that's been like.
- 1:13:14So it's actually gone way smoother than I expected, which isn't something you might say when opening a new factory.
- 1:13:21Um, when we moved in 2024, we moved from a, like a 20,000 square foot facility into 55,000 square feet, and we moved while keeping production simultaneously running.
- 1:13:34Ooh.
- 1:13:34So we would, like- Wow shut down one machine and move it, bring it up at the new site, and then we're doing production in two spaces and...
- 1:13:41Anyway, that was a real challenge.
- 1:13:43Do you have a lot of WIP from- Yeah site to site B?
- 1:13:47Yeah, we tried to avoid it as much as possible, but it happened, and it was very disruptive.
- 1:13:51It was, it was very stressful.
- 1:13:54If you can avoid it, I would recommend, uh, avoiding it.
- 1:13:57But anyway, we wrote all the software to support that.
- 1:14:01Um, multi-facility, you know, transfers, all that kind of stuff, tracking inventory per facility.
- 1:14:08Um, so when we added Cincinnati as a site, um, it just kind of flowed, and we had to tweak software a little bit, but for the most part it just kinda happened.
- 1:14:16Uh, meanwhile, all our production operations are very, um, software managed and software driven, so, um, it's, it's gone very smoothly.
- 1:14:26Um, I actually think, uh, my operations team is gonna maybe kill me for saying this, but I think we could probably open, um, two or three factories a year, um, if we had a team dedicated to it, and it wouldn't be, uh, a big deal operationally.
- 1:14:40That's good.
- 1:14:41Uh, the talent portion would matter.
- 1:14:42We'd need good GMs and shift leads in every facility.
- 1:14:46That's probably the hardest part.
- 1:14:48Um, but we could, we could launch dozens of factories, um, and it would just flow.
- 1:14:53Yeah.
- 1:14:54How about on the state side?
- 1:14:55Did you use the, like the, um, Ohio Economic Development?
- 1:15:01JobsOhio or whatever?
- 1:15:01Is the drive- Yes, we're actually, we're actually...
- 1:15:04We're five minutes from Cincinnati, but we're actually just south of the border.
- 1:15:07Cincinnati's right on the border with Kentucky.
- 1:15:08So technically Kentucky, yeah.
- 1:15:10Yeah.
- 1:15:10Oh, does it cover- We're in Kentucky, but we're, we're right next to the Cincinnati Airport.
- 1:15:14Yep.
- 1:15:15Nice.
- 1:15:16Yeah, there's a- So, so- there's a ton of manufacturers in that region.
- 1:15:19I mean, it sounds like you'll have to really start serving the aerospace community a lot,'cause I know they make just tons of, uh, tier two aerospace parts in that region.
- 1:15:30Uh, we already do, uh, a lot of, uh, aero and, uh, uh, am- among other things.
- 1:15:37Um- Yeah, it's, it's interesting.
- 1:15:40We've actually kind of hypothesized that the best model for Oshkot going forward is to find, um, areas where there are as many shops as possible, like as many traditional shops, and drop shops there.
- 1:15:53Um, the, the presence of traditional shops signal plenty of demand, and our model is to capture the long tail of work that those shops don't want.
- 1:16:03Uh, my thesis is that, um, there's plenty of that long tail demand even in these heavy manufacturing areas, and perhaps especially in these heavy manufacturing areas, so, uh, that we can scale the best and the fastest by, by dropping shops where there's the most manufacturing presence already.
- 1:16:22I mean, it, it, it makes sense.
- 1:16:24It's one of those things where you hear somebody say it and it's like, well, duh, obviously, if you're, you're going for that concentration of it, like there's...
- 1:16:30Somebody's proven it a bunch of times with all those.
- 1:16:33Um, but I, I don't think I've heard anybody a- actually say it quite that plainly of we're looking for that concentration because it's clear that that's established.
- 1:16:42So that's, that's certainly interesting.
- 1:16:44But, um, you know, w- was that really just that, that...
- 1:16:48Was it as simple as that, saying,"Hey, that's the concentration, we'll go there," or was it kind of strategic where you guys...
- 1:16:54You know, being in Utah, you've got great proximity to kind of that western half of the United States.
- 1:16:59Was this as much to try and open up the eastern, uh, portion of, of the, uh, country as well?
- 1:17:06Yeah, you wouldn't believe it, but actually, you know, New York is one of our biggest states, and it's mostly freight.
- 1:17:11So somehow we've managed to collect a bunch of work in New York, and we ship it freight from, from Utah, which is like five-plus days freight, um, al- almost always on a rail, uh, rail car.
- 1:17:23Um, and it's always been kind of like, you know, we scratch our heads at that.
- 1:17:27We ship a lot to Boston.
- 1:17:29Um- Hmm and it's just like, why are we, why are we shipping all the way across the country?
- 1:17:33W- Isn't there a better option out there?
- 1:17:36Um, and the answer is no, and not in, not the way we do business.
- 1:17:39So, um, really we...
- 1:17:41It, it's kind of funny because we offer same-day turnaround.
- 1:17:44Like, you can place an order today and it'll ship today.
- 1:17:47Um, but if it's going freight, then, like, your lead time jumped from a few hours to, you know, five or six days because it's gotta, it's gotta get on a train and go all the way to Boston.
- 1:17:59Um, so we just realized, hey, we've got a lot of customers that we're already serving east of the Mississippi.
- 1:18:05Uh, shipping is 50% or more of the lead time almost every time, so let's, uh, let's put a shop in a place that has great, uh, proximity to existing customers, and that was the real selection criteria.
- 1:18:18So since that exists- Well, Colin and I want to impose on you, Caleb, and, uh, sorry to cut you off on that thought.
- 1:18:22That's okay.
- 1:18:22But, uh, since site two is in the books, we want site three and four to be Erie and Jacksonville.
- 1:18:30C- Colin- Com- completely, you know, no self-interested aspects of it here at all, obviously.
- 1:18:37Not whatsoever.
- 1:18:38We'll just keep expanding the country for you.
- 1:18:41No, it's interesting.
- 1:18:42Uh, I, I might expose some of our, um, um, some of our thinking here.
- 1:18:48We haven't made solid decisions about the direction we wanna take the business, but there exists a model where we have dozens of, dozens of shops that do 80% of our services, like the real, like the real popular ones, and just, like, put a bunch of hyper-efficient sheet metal shops all over the country.
- 1:19:05Uh, you get one-day ground proximity with, I think, seven shops if they're all optimally placed.
- 1:19:10Um, and, uh, so think seven Oshkoshs all over the country with one-day ground proximity.
- 1:19:17Um- That's a- an option.
- 1:19:20It's actually very different from the play that is like, we're gonna do every service.
- 1:19:24If you wanna do every service, you really need some concentration.
- 1:19:27That's right.
- 1:19:28Yep.
- 1:19:28Um, if you wanna do...
- 1:19:29If you wanna be in everybody's backyard, you need hyper-efficient, like these things just crank, they're, they're OPEX efficient, uh, we know how to spin these out, we could make a dozen a year, that kind of a thing.
- 1:19:42Um, that's a different model, and there's maybe some overlap where we have like concentrated regional centers that have tons of capacity and capability, and then smaller shops that offer a sub- a popular subset of services everywhere else.
- 1:19:56Um, we'll see where that lands.
- 1:19:58Uh, it might depend a lot on how Cincinnati scales now that we have a regional presence there.
- 1:20:02Um, but we'll see.
- 1:20:04Well, I...
- 1:20:05That- that's one of those things you- you've talked about, uh, and written about a bit, is kind of that the- the future of manufacturing is not necessarily a bunch of tiny mom-and-pop job shops, but rather some level of concentration of more capable and more effective, I guess, operationally and execution-wise.
- 1:20:24So, I, I mean, I, I, we'll have to get into that another time and kind of that model.
- 1:20:29Um, but, you know, as we kind of get to top of the hour here, um, what's, what's next?
- 1:20:35What's the big stuff coming for Oshcut that you could share with us?
- 1:20:39Maybe some things you obviously can't.
- 1:20:40Um, but I guess, what are you most excited about, um, you know, in, in this next chapter as you guys continue to scale and grow?
- 1:20:48So I'm really personally excited about maturing the service.
- 1:20:52Um, what we found is that a lot of our customers trust Oshcut to become this, like, um, critical component of their supply chain.
- 1:21:02Uh, like, we bolt onto their production line, um, and then order parts kind of on demand, uh, and then those parts go in and they make their product.
- 1:21:10Uh, a very high percentage of our customers do that, and when there's an interruption and you're feeding a, a, uh, manufacturing, uh, line, it's actually extremely disruptive if there's ever an error of any kind.
- 1:21:24So what we're really focused on right now is just absolutely nailing that reliability portion even more than we already have, um, so that we can offer guarantees.
- 1:21:34Like, this part will show up- Love it it will be on time, and it will be perfect, and, um, and here's our proof.
- 1:21:41Um, so we're going there, uh, and we've got some pretty, uh, interesting technologies we're developing that will enable that without ramping costs way up.
- 1:21:52Um, uh, something that basically does not exist right now, so, I'm pretty excited about that.
- 1:21:58Exci- exciting stuff ahead.
- 1:22:00I got a, I got a final question, Colin.
- 1:22:02So last, last week with Will Alverson, we developed a new index.
- 1:22:07It's our first national, uh, growth index on Reforge.
- 1:22:11Turns out he's fabricating those hooks on dock locks that hook the, the trailer to the building, and so he talked about how he's just seen explosion in dock lock hooks, which Colin and I immediately interpreted the number of dock doors- You've got the growth divided by the average dock doors.
- 1:22:29We had the number of distribution logistics facilities.
- 1:22:32We're just, uh, you know- Boom we had CapEx number.
- 1:22:35Do you, have you seen something like that?
- 1:22:36Is there just something that, that most people have never heard of, like a dock lock hook, that Oshcut is excelling in and you think,"Wow, this is an indication of where things are going"?
- 1:22:47An obscure market or economic indicator, if you will.
- 1:22:53Um, boy, that's a good question.
- 1:22:55To be honest, that's probably a little outside my pay grade.
- 1:22:58We're, we're a lot like a service center in that we serve hundreds of industries.
- 1:23:02Um, so what we tend to see, like if we, we have a, a report...
- 1:23:07This is, l- like we build a report that says, that categorizes all of our revenue, and there's like, you know, 100 different, uh, rows in this.
- 1:23:15Wow.
- 1:23:15Um, but there's always like a few top industries, um, and it could be aero and it could be automotive and it could be, uh, energy.
- 1:23:24Um, could be like industrial OEM.
- 1:23:27Um, and they kind of move up and down, and one like drops and then the other accelerates.
- 1:23:33But what I use and have used in the past for my modeling is just the, the, uh, uh, manufa- purchasing managers index for manufacturing.
- 1:23:42Um, it, it has co- historically correlated very tightly with the number of new accounts we're onboarding every single month, um, very, very predictably.
- 1:23:53Um, that all broke when we figured out how to, like, mature our marketing function and get the brand out there more.
- 1:23:59Um, all my old models broke, and I just stopped using them.
- 1:24:01But- um, but purchasing managers index is actually a pretty good one, I think.
- 1:24:05Um, just as- All right.
- 1:24:06We'll add that to the basket, Colin, as part of- I, I think we've got a, a new question we have to ask everyone- is what's their kind of, what, what's their view on economic indicator?
- 1:24:15Um- Mine is, mine, just for the record, I, I was the first.
- 1:24:18Mine is switchgear, so Interesting.
- 1:24:21Like, uh, switchgears for, like, backup, uh, generators and, uh- No.
- 1:24:26We're, uh, we, we got started on this a couple months ago, and, um, we're right now, in order to power automation, and all...
- 1:24:36We believe all new factories should be automated.
- 1:24:38So in order to power automation, the switchgear order profile is now competing with the data centers for your, your internal kind of medium voltage switchgear and your sh- and all the step-down functions, motor control centers, all that type of stuff.
- 1:24:54So it's really exploding because, uh, automation is now the base case, which is the greatest thing in my career, that that happened, is now if you're planning a new factory, it's not like,"Oh, we might automate it someday." It's like,"You gotta automate on day one," right?
- 1:25:11So your, your, uh, process electrical demand is dramatically more intense and complex than it was just five years ago when people planned a basic facility and they left the empty transformer pad outside and they didn't really think about the automation.
- 1:25:26Now you've gotta have high-quality power everywhere for the, the process equipment, the robotics, the, uh, you know, automated warehouse, whatever it is.
- 1:25:35Yeah, that could be one.
- 1:25:35I would probably, um...
- 1:25:37This is maybe driving on...
- 1:25:39I've got time, by the way.
- 1:25:40We can keep chatting if you want.
- 1:25:42Um- Uh, absolutely.
- 1:25:43Think in progress.
- 1:25:44The, uh, I would hesitate- Solving the world's problems to use anything as a, uh, future predictor/indicator if AI is influencing it, and that's not because I'm bearish on AI.
- 1:25:58I think AI is in the process of and will continue to change everything about computing and how we interact with, with technology, and it's really exciting.
- 1:26:08But I would be surprised if there's not some kind of, um- correction, uh, on, uh, that, that affects maybe data center build-outs.
- 1:26:18I could be totally wrong about that.
- 1:26:19I mean, who knows?
- 1:26:21Um, but AI is driving...
- 1:26:23Like, we're, we're seeing a ton of demand right now, and I think, and we don't serve data centers per se.
- 1:26:31Um, but data centers displace a lot of, uh, capacity.
- 1:26:34They take up a lot of capacity and displace customers who aren't data centers, for example.
- 1:26:38Like, somebody is making all those server racks and stuff, and they happen in the US, um, for a variety of reasons.
- 1:26:45Uh, so those someones are dedicating capacity to data centers that didn't need to be built 10 years ago.
- 1:26:51Um, so all the other customers are looking around, and I think, I think that is driving our growth right now.
- 1:26:57Um, just as a caution, for anybody who's experiencing a growth boom right now like we are, like we're 100% ahead year over year right now- Woo.
- 1:27:06Um- Congrats.
- 1:27:08Thank you.
- 1:27:09Um, and I, I- Cautiously think that our, our systems are...
- 1:27:12The fact that we can do that without everything breaking, I think says good things about our systems.
- 1:27:16But I, I can't take victory laps because we're benefiting from these macro tailwinds that we don't control.
- 1:27:22And, and I, for, for any listeners who are running, uh, manufacturing operations, I would be very cautious about, um- Over levering to capture this boom, um, because, uh, manufacturing is very cyclical and if you're leveraged and the leverage looks fine at your current operating rate and then suddenly it plummets by 50%, then, then you're in trouble.
- 1:27:47So, you know, optimize with- It's, it's two episodes in a row where- Yeah where we've gotten that message now.
- 1:27:52So it's a, that reinforced from two brilliant men, you know, say- saying the same thing in different ways.
- 1:27:57So I, I think you're spot on.
- 1:28:00Yeah, and if you, if you and Will A- Alverson aren't personal friends, you should be,'cause you're both beyond smart, uh, for Colin and I.
- 1:28:06But Colin, the, the trick is you have to get 25 pods in before you get the heavy hitters at Steel on, and then you learn- Yeah what's really going on.
- 1:28:13But the, just to close off on the AI, uh, I watched one of our good friends, uh, Michael Gayed, who's a, you know, loud voice on X.
- 1:28:22He was on Squawk Box, I think yesterday, and they gave him a long segment, uh, to try to unpack this.
- 1:28:30And he basically said that there's, there's two issues with AI compute.
- 1:28:36Um, number one is, um, that the new models coming out are much more...
- 1:28:41that are open source, are more efficient on tokens, so that's gonna decrease demand overall.
- 1:28:47And then number two, that he believes, um, the blowback that we see, all the discourse about data centers is just gonna lead to regulations.
- 1:28:54And that's just gonna kinda, as it always does, kinda parachute behind it and slow it down.
- 1:29:00And that the funding was gonna get precarious based on, this is my favorite topic I don't understand, is the reverse carry trade.
- 1:29:09I was like, only Michael could take those three things and just kinda mash them into one coherent ball.
- 1:29:15But I do agree, I think it's clearly a boom, right?
- 1:29:19And we know what happens after every boom.
- 1:29:21So, um, I think you guys are amazing that you're in 100 industries, so you're well protected, you know, and you're conservative in your financial expansions.
- 1:29:29That's, that's absolutely brilliant.
- 1:29:31Oh, f- Caleb, I had a final question since you had a few extra minutes.
- 1:29:34Yeah.
- 1:29:34Can you talk to us about your early stage funding, how you put the company together?
- 1:29:39Uh, you know, we're, uh...
- 1:29:42It was, it's bootstrapped, so, um- Yes so I know some other, uh, people in the industry have said,"Oh, we're bootstrapped," but it works out that they raised$6 million, which is a funny way to say,"I'm bootstrapped." Um- They bootstrapped their capital raising.
- 1:29:58I suppose.
- 1:29:59I mean, when you're an early stage company, 6 million of seed makes a difference, especially when you're, um, uh, you know, especially when you're, when you're- Yeah, when you couldn't get a loan for 6 million and then somebody hands you 6 million, yeah, it, it makes a huge difference.
- 1:30:12Yeah, so when I say we're bootstrapped, we're, we're really bootstrapped.
- 1:30:15So I, I took a HELOC on my house, which was paid off.
- 1:30:18My man.
- 1:30:18Wow.
- 1:30:19Previous company, uh, had pay, was able to pay off my house.
- 1:30:23Um, and, uh, and that's, that's the primary source of funding for our business.
- 1:30:30Also borrowed, um, not borrowed, but, uh, took about$180,000 from my dad out of his, out of his 401.
- 1:30:37Uh, was lucky that he had that available, um, so he's a part owner in the business because he did that.
- 1:30:43Um, but that was it.
- 1:30:44After that we, uh, um, it's been, uh, reinvesting cashflow to grow the business, so.
- 1:30:51Yeah.
- 1:30:51Well, you would've had- That's awesome a tough time at Reindustrialize, Caleb, because- Oh, yeah?
- 1:30:56a couple of us there that when the V- There's, it's about a three to one ratio VC to founder there.
- 1:31:03Oh, wow.
- 1:31:03So the VCs are kind of walking around and they're looking, they're,"Hey, you got any founders?
- 1:31:07You got any founders?
- 1:31:08We're looking for founders.
- 1:31:09Um, try under the sofa.
- 1:31:11There might be a founder under there." And, uh, and our, our shtick in the happy hours was,"Oh, hey, nice to meet you.
- 1:31:19We're bootstrapped and EBITDA positive." And then we'd just watch as they scurry away.
- 1:31:25And they disappear.
- 1:31:25Oh, really?
- 1:31:27Yeah, believe it or not, they, they, the majority of them, I, I, I get to say this'cause I own a venture capital company, so that's what gives me the license to dunk.
- 1:31:36But they don't wanna talk to you unless you're just burning cash to, for the sake of growth with no profit.
- 1:31:43And so I can tell you're an engineer by trade, I'm an engineer by trade.
- 1:31:47It does not compute to just run a business at negative forever and just assume the next funding round is, is coming, you know, to me.
- 1:31:55Yeah.
- 1:31:55Well, I have opinions on that.
- 1:31:56Um, we can- Yeah.
- 1:31:57We can stop, we can wrap up anytime if you want.
- 1:32:00Uh, but I love this stuff, so.
- 1:32:01Oh, let, let's hear'em.
- 1:32:02Let's hear'em.
- 1:32:03Get yourself in trouble.
- 1:32:04Let's go.
- 1:32:04See what platform we can get banned on next.
- 1:32:08Uh, are you guys familiar with...
- 1:32:10Oh, geez.
- 1:32:10Are you guys familiar with, uh, Hamilton Helmer, uh, Seven Powers, that book?
- 1:32:16Yep.
- 1:32:17Sounds like college.
- 1:32:18Yeah somewhere.
- 1:32:20Um, look, uh, I think that, um, bur- burning cash, like burning in the red to capture market share makes sense if you're creating a business that has power.
- 1:32:33And by power, in the Helmer sense, it's, um, you have the ability to earn differentiated margin, differentiated returns compared to competitors, and there's a moat.
- 1:32:43You have those two things.
- 1:32:45If you can create that, it makes total sense to spend as much money as needed, um, to create the power, and those powers can be scale economies.
- 1:32:56Um, it can be like, um- Network effects.
- 1:33:00Yeah, yeah.
- 1:33:00Yeah.
- 1:33:00There's, there's a bunch of them.
- 1:33:01There's some- Switching costs.
- 1:33:02Yeah.
- 1:33:02Facebook, Google, SpaceX, right?
- 1:33:04Those would be examples.
- 1:33:06Yeah, yeah.
- 1:33:06Like Faceba- Facebook's a classic network economy.
- 1:33:09Like it, it benefits the user, you, if there are other users on it, and it doesn't benefit you to go out and do another thing.
- 1:33:16LinkedIn is another one, um, uh, in a different space.
- 1:33:21Um, you know, you, you look at ridesharing, uh, platforms like Uber a- and Lyft.
- 1:33:26There basically can't be another Uber and Lyft, uh, that work in that way, like because the networks already exist and it's a, it's a two-sided network.
- 1:33:35It's the network of drivers and it's the network of, uh, users, um, uh, you know, riders.
- 1:33:42And, uh, so yeah, it made sense for them to hemorrhage money for as long as it took, and now they, now they can be cash flow positive because they have those network economies that protect the business.
- 1:33:52Um, so, uh, when you look at manufacturing, uh, I think there exists powers that can actually be worth spending to acquire.
- 1:34:02Um, but I think it's very hard.
- 1:34:04Um, and, uh, anyway, so when I see like a company like Xometry that's, that's been in the red for the last 13 years but is approaching a billion dollars in revenue this year, um, I think their thesis is that they're creating a two-sided network, and once they have it, now they can be cash flow positive.
- 1:34:22My thesis has been on that, on the Xometry front, is that, uh, direct manufacturing- Aren't they spending like 30% of their, their cost is just to acquire customers, though?
- 1:34:32Yeah, I ran the numbers.
- 1:34:33Isn't that like that?
- 1:34:33They, they actually sh- say,"Here's their, um, uh, their, uh, h- here's how much we're spending on sales and marketing." And, and then they say,"Here's our active customer count." I think they were spending, last I checked, like$15,000 per every net new account, uh, for customer accounts and, and obviously that's not- Um, in general going to be sustainable.
- 1:34:57No.
- 1:34:57But they've got this fortress balance sheet, they have so much cash.
- 1:35:01Um, and maybe they're right.
- 1:35:02Maybe once they've created the network and soaked up all the demand, it's just th- n- now they can scale and monetize.
- 1:35:09Uh, but I think that, like, a subset of direct manufacturers like Oshcut are just going to be better priced and more performant as a rule.
- 1:35:18Um, uh, supplier differentiation is the Achilles heel of, uh, broker models like Xometry.
- 1:35:26Um, so anyway, we'll, we'll see.
- 1:35:28We'll see how it happens and how it goes together, but, uh, very interesting.
- 1:35:32Well, I have a bias towards founders that own the majority of the company equity.
- 1:35:37That's one.
- 1:35:38And a, and a, uh, go ahead and, and cube that bias towards founders that took a HELOC, so Oh, man.
- 1:35:46There might be a few on this podcast right now.
- 1:35:51You have to really believe in something to, to put your house on the line- That's right to fund it.
- 1:35:58Well, clearly you guys are doing something right.
- 1:36:00I mean, Oshcut has, you know...
- 1:36:02O- obviously I'm a fan, I love, I mean, just the entire customer experience, the simulations, being able to, you know, see the pricing update live by, you know, changing quantities.
- 1:36:12I mean, I- you guys have done an amazing job.
- 1:36:14I'm obviously a huge fan.
- 1:36:16Um, and you know, appreciate all the work that you're doing.
- 1:36:21For those of you who perhaps, and somehow they've been living under a rock and have not heard of you before, um, how can they find out more?
- 1:36:28Where can they, you know, get in touch, learn about Oshcut, all that good stuff?
- 1:36:34Yeah, oshcut.com.
- 1:36:36We've got a page there.
- 1:36:37Our app is accessible from there, where you can get instant prices.
- 1:36:41Um, if you have any questions, you can email our support team or give us a phone call.
- 1:36:44Um, you can, you can actually talk to a person at Oshcut.
- 1:36:48Um, so, um, yeah, happy to, happy to help.
- 1:36:52And, uh, yeah, connect with me on X and I'm, I'm open to, uh, to DMs, so- And if you follow him on X, you will see some very cool projects.
- 1:37:03You can even harass him about trying to get Star Fox hooked up to- you know, the, the motion rig simulator, which I'm still holding out on that, and, you know, a life-size, uh, you know, was it Lawless Spider from Wild Wild West featuring Will Smith?
- 1:37:19Uh, that's for another day, obviously.
- 1:37:22Um, so anyways, Caleb, thank you so much for joining us.
- 1:37:27This has been a great, great conversation.
- 1:37:30You have given us plenty to think about, um, and it is really exciting to see all the moves you guys are ma- making.
- 1:37:37Best of luck to you, um, and the rest of the Oshkot team.
- 1:37:40Uh, keep up the great work, plain and simple.
- 1:37:44Yeah, thanks for the great conversation.
- 1:37:45And of course.
- 1:37:46And to all of you listening, thank you for tuning in to the Reforge podcast, whether we're talking robotics on the factory floor, policy that actually moves the needle, or the next generation of American makers, our goal is always the same, to prove that re-industrializing America isn't just possible, it's happening right now, and it's pivotal.
- 1:38:02If you've enjoyed this episode, make sure you subscribe and follow@thereforgepod everywhere, and check out thereforgepodcast.com for more, including our seven steps to re-industrialization.
- 1:38:13Until next time, keep building.
- 1:38:20Thanks for tuning in to The Reforged Podcast.
- 1:38:23Make sure to like, subscribe and follow us on all of our social media@thereforgedpod.
- 1:38:28We will see you next time