Latest / Your Money, Your Rules | Financial Mastery, Wealth Mindset, Leadership Principles, Intuitive Decision-Making, Human Design / 121 | Why Financial Literacy is a Must if You Want to Lead Your Business Like a CEO (with Liz Hansen)
Transcript
- 0:00Liz Hansen: But learning how my books worked, how I could run reports and QuickBooks, how things got itemized, changed my relationship with my business, because then what it meant was every day I could wake up, look at my QuickBooks, see how things were going, see where my money was going, and make changes in my business based on that information.
- 0:10Liz Hansen: So I had so much more control and power with that knowledge.
- 0:13Erin Gray: I had such a fun conversation with Liz Hanson on the podcast this week.
- 0:17Erin Gray: Liz is the owner and photographer behind Chicago Boudoir Photography, a boutique studio that helps women feel confident in their bodies, their relationships and their lives.
- 0:31Erin Gray: We talked about the identity shifts that come with being a business owner, taking full responsibility for your money and the kind of support that mentorship can offer along the way.
- 0:41Erin Gray: You know my intention with every guest that I bring onto this podcast is that you hear something that makes you feel less alone and reminds you that if another woman can move through it, so can you.
- 0:54Erin Gray: I think you're going to find pieces of yourself in this episode.
- 0:57Erin Gray: I'm going to include all of Liz's info in the show notes for you if you want to connect with her.
- 1:04Erin Gray: Okay, so let's dive into today's episode.
- 1:06Erin Gray: Thanks, Liz, for joining us.
- 1:07Erin Gray: Hey, thanks so much for having me.
- 1:09Erin Gray: It's good to be here, yeah, so let's talk a little bit about because I think your story is really helpful and impactful to other women and I want to kind of dive into when you were starting out, when you had said about outsourcing some of your tasks before you were ready.
- 1:26Erin Gray: If you talk, if you want to share that, what, what feels good to share, Because I always encourage clients to yes, we can outsource, but not before we're ready, Like we know the things to outsource.
- 1:39Liz Hansen: Absolutely so.
- 1:40Liz Hansen: I run a photo studio.
- 1:41Liz Hansen: I'm a photographer, and there's when you're a small business owner, you have to wear a lot of hats, and anyone who's started something or worked in a small business you know this right.
- 1:51Liz Hansen: So it feels like my job a lot of times is like 5% taking pictures and 95% running a business, right.
- 1:58Liz Hansen: So there's, a lot of other things I have to do.
- 1:59Liz Hansen: I've got to do marketing, I've got to network, I've got to keep track of my books, I've got to do invoicing, I've got to do I have some employees, I got to pay them, I got to do taxes, like there's all kinds of things Right.
- 2:09Liz Hansen: And when I was first starting my business, I was overwhelmed by all the things and, of course, I reached out for help, which I think is a good thing to do.
- 2:18Liz Hansen: One of the things I did was I hired someone to help me with my bookkeeping and my accounting, and that was good.
- 2:26Liz Hansen: I needed help and I also handed everything over and just said I don't know, take care of it, without really knowing what the tasks that needed to be done were and what the bookkeeper and the accounting were doing for me.
- 2:41Liz Hansen: And a few years into that, I, I, what, what.
- 2:45Liz Hansen: What prompted making a change in that was?
- 2:47Liz Hansen: I was meeting with some people and they were asking me questions like what percentage of your revenue are you spending on labor?
- 2:55Liz Hansen: What percentage of your business goes to printing albums and products for your clients?
- 3:01Liz Hansen: And I was like I have no idea.
- 3:03Liz Hansen: I have no idea, I can't tell you the answers to these questions.
- 3:08Liz Hansen: So, and that bothered me Like I wanted to know my business well enough to answer any kind of question, and so I asked my bookkeeper can I sit down with you a few hours and you just show me, walk me through my QuickBooks, walk me through the tasks you're doing, teach me how to do this?
- 3:25Liz Hansen: And that was so empowering and so impactful in my business.
- 3:31Liz Hansen: I paid the bookkeeper for their time to do that.
- 3:33Liz Hansen: I wasn't just asking for a favor, but learning how my books worked, how I could run reports and QuickBooks, how things got itemized, changed my relationship with my business, because then what it meant was every day I could wake up, look at my QuickBooks, see how things were going, see where my money was going and make changes in my business based on that information.
- 3:55Liz Hansen: So I had so much more control and power with that knowledge.
- 3:59Liz Hansen: So is outsourcing good and necessary?
- 4:02Liz Hansen: Absolutely.
- 4:03Liz Hansen: But is outsourcing to a point that you don't know what's going on in your business good?
- 4:07Liz Hansen: It wasn't for me.
- 4:09Erin Gray: Yeah, did you have any knowledge with QuickBooks before you got started in your business?
- 4:15Liz Hansen: No, so my background I'm actually was a teacher.
- 4:19Liz Hansen: I was an ESL teacher English is a second language and then I picked up a camera and became a photographer and then I opened a studio.
- 4:26Liz Hansen: I was really, really didn't know what I was doing.
- 4:29Liz Hansen: I was in over my head.
- 4:30Liz Hansen: But I thought I'll figure this out.
- 4:32Liz Hansen: And I have figured it out, but I've made a lot of mistakes along the way.
- 4:35Liz Hansen: I had no understanding of bookkeeping or accounting, no experience with that.
- 4:40Liz Hansen: I'd actually never filed my own taxes before I started my business, because I'd always had either my dad or my husband or someone doing it for me.
- 4:48Liz Hansen: I just didn't know.
- 4:49Liz Hansen: Here's how naive I was.
- 4:51Liz Hansen: I didn't know that businesses had to file quarterly taxes.
- 4:54Liz Hansen: I thought everyone just filed their taxes in April.
- 4:56Liz Hansen: I didn't know there was such thing as quarterly taxes, little things like that.
- 5:00Liz Hansen: I had to learn along the way and I made some mistakes.
- 5:02Liz Hansen: But running and running and keeping a business running has been like the best education of my life.
- 5:11Erin Gray: Yeah, and self-development.
- 5:12Erin Gray: I think you know, with a lot of women, a lot of people that have not grown up in the entrepreneurial space, right, unless you have been a bookkeeper or you went to school for bookkeeping.
- 5:25Erin Gray: I mean, I got a degree in finance and the way that I learned QuickBooks was our bookkeeper quit on payroll day, like I'm leaving today and done you know.
- 5:36Erin Gray: And so my dad and I literally did payroll till like midnight.
- 5:39Erin Gray: We ordered pizza.
- 5:39Erin Gray: We did payroll.
- 5:40Erin Gray: Like I learned QuickBooks the fire hose way and, like you, right, I, you know, ended up paying for support.
- 5:49Erin Gray: But it was such a like now I can look at reports for clients, I can look at my own.
- 5:56Erin Gray: It's such a valuable thing to have and I agree with you, right, we do want to outsource it.
- 6:03Erin Gray: But if you don't know what you're looking at, if you don't know how long things take when you're getting proposals from people you have no idea to know, like is that even legit or is this, you know?
- 6:16Erin Gray: So I think it's so and I think you know the word I wrote down was like how quickly we abdicate responsibility.
- 6:21Erin Gray: How quickly we abdicate responsibility Like we think we, we, we think that we're doing and I'm air quoting.
- 6:32Erin Gray: You know like we think we're doing a good job by saying like, oh, we're going to have someone because that's what we hear, right, a lot of business gurus talk about.
- 6:37Erin Gray: Well, you know, delegate.
- 6:38Erin Gray: But if you don't know and you don't, you haven't done what you are delegating.
- 6:44Erin Gray: It's hard to teach someone something, it's hard to sit with someone and and walk through reports and, like you said, I love that.
- 6:51Erin Gray: You're like hey, just I'll pay you.
- 6:53Erin Gray: I remember same thing.
- 6:55Erin Gray: It was franchise tax, which is something that happens in Texas I don't think it happens very often with other states and I came in and I started to learn about franchise tax and how much we were actually overpaying, because I took the time to sit down and see what was above the line, what was below the line.
- 7:11Erin Gray: And I mean I remember getting like a I don't know a $5,000 bill or something like that from the CPA and my dad was like what is this?
- 7:18Erin Gray: And I was like, listen, you buy tools with your hands, right For your hands, like my tool is my brain and you know probably $50,000, $70,000, I probably saved understanding how that worked and so it pays to, I think.
- 7:34Erin Gray: I think the initial thought is like I don't have time for that or I don't want to do that, but you have to think about your business as this long standing thing that's going to happen and what the foundation and the time that you are putting in now is going to pay dividends down the road.
- 7:55Liz Hansen: Yeah, and I want to emphasize the outsourcing isn't inherently bad.
- 7:59Liz Hansen: When you're a business owner, you do not have to do everything yourself, and in fact it's really impossible in some kinds of businesses to do everything yourself.
- 8:08Liz Hansen: But as a business owner, the buck stops with you.
- 8:11Liz Hansen: The decisions come to you.
- 8:12Liz Hansen: So the more knowledge you can have, the more tools you can have, the better decision maker you will become.
- 8:20Liz Hansen: So I actually still pay a bookkeeper and a CPA.
- 8:22Liz Hansen: I still have help, but I understand so much better now what it is they are doing and why so that I can understand their emails and what they're asking me and when problems arise, I see them first in the QuickBooks.
- 8:34Liz Hansen: So it's not that I don't believe in outsourcing, but that I believe in having, like, better partnerships with the people that you outsource to, when you better understand what it is that you need from them.
- 8:46Erin Gray: Yeah, I just actually recorded or I was editing a podcast episode about like our team is not the boss of us.
- 8:53Erin Gray: You know, like we are, we are the quarterback.
- 8:55Erin Gray: Like we have to look at it Like we're the quarterback, we're the ones that ultimately make the decision and you work with your CPA and your financial planner and your attorney and you know just your bookkeeper and all of these people help and support you from the lens of you're the one.
- 9:09Erin Gray: Like you said, the buck stops I use that term all the time.
- 9:12Erin Gray: The buck stops with us.
- 9:14Erin Gray: Right, we're the ones that get to decide and if you don't understand something, it's okay, because you're probably one in millions that don't understand it.
- 9:23Erin Gray: I mean, I'm like you, I learned through hard knocks and like, wait what, how does this work?
- 9:28Erin Gray: What does this look like?
- 9:29Erin Gray: Like teach me all the things and once you have that knowledge, you get to use that forever and how.
- 9:35Erin Gray: That is actually helpful and impactful for you and your business and I think it helps to improve your financial confidence.
- 9:44Liz Hansen: Yeah, this is the good news and the bad news about being a business owner, right.
- 9:47Liz Hansen: So the good news about being a business owner is that you have some freedom and you get to be in charge and you get to make decisions.
- 9:53Liz Hansen: The bad news you're in charge, you got to make the decisions right.
- 9:57Liz Hansen: So I think a lot of people start a business thinking, wow, the freedom this will give me.
- 10:01Liz Hansen: I won't have to answer to a boss, I get to leave the corporate rat race or whatever.
- 10:06Liz Hansen: Whatever your reason for starting business, I don't think most people start a small business because they're like, wow, I really want to do accounting and books, like that's not why you started your business.
- 10:16Liz Hansen: I'm guessing you started your business because you love making candles or you love taking photos, or you love helping people or you love being outdoors or whatever it is that you do in your small business.
- 10:24Liz Hansen: But, no matter what, if you're running a business, you need to do accounting and taxes right.
- 10:30Liz Hansen: Even if you're a nonprofit, you've got to do accounting, you've got taxes right.
- 10:33Liz Hansen: So you need to understand, as a small business owner, that while you can have help, while you're going to delegate, while that's going to help you, the more you can pull in-house.
- 10:48Erin Gray: The more you can pull in house, the more you can understand in your own brain, the more empowered you will be, the happier you'll be running your own business.
- 10:51Erin Gray: Yeah, and I also think that this comes back to identity, like I think a lot of us I know when I first started the first go around, it was very much so, probably from an ego place and from lack of like doing my business, and this is going to make me feel a certain way versus this time around of like, so much time off and self-development work for lack of a better word and like, really like coming from a sufficient and abundant place.
- 11:16Erin Gray: Like what am I capable of?
- 11:18Erin Gray: Not making things mean anything about me.
- 11:21Erin Gray: And I think a lot of us maybe I don't want to say haven't spent the time but we may not be aware of actually like, have we changed and really thought about who we are as a person and then we have our business and separating those two and really feeling good about ourselves and who we are as a human and then building a business from there.
- 11:50Liz Hansen: It's interesting.
- 11:51Liz Hansen: When I first started my business I had a really hard time putting on sort of that title of business owner or entrepreneur.
- 11:58Liz Hansen: I would have people say like, oh, you're an entrepreneur.
- 11:59Liz Hansen: And I'd be like, no, I'm not, I just started a business.
- 12:02Liz Hansen: And I think it can be hard, especially for a lot of women, to take on the I'm, I'm in charge, I am doing this, I'm an entrepreneur.
- 12:12Liz Hansen: There's some kind of resistance sometimes, I think, to those titles and a desire to say, oh, I'm just doing this little thing out of my garage, oh, I'm just starting this little side hustle and to diminish it.
- 12:25Liz Hansen: I don't know if that's because we're socialized sometimes to play small or because it feels scary to say out loud that you're trying to do a big and bold thing.
- 12:32Liz Hansen: But once I embraced that I am a small business owner, I am an entrepreneur, I serve people and because I serve people and provide a product that they want, I deserve to get the knowledge I need.
- 12:47Liz Hansen: I deserve to hire the people that can help me.
- 12:49Liz Hansen: I deserve to go into networking circles and stand up and say what I need.
- 12:50Liz Hansen: I deserve to hire the people that can help me.
- 12:50Liz Hansen: I deserve to go into networking circles and stand up and say what I do.
- 12:54Liz Hansen: But that took some time for me, that personal identity.
- 12:57Liz Hansen: That did not happen for me overnight.
- 12:59Liz Hansen: I didn't open, get a lease at my studio, open the door and suddenly feel like I had the, that power that I deserve to be there.
- 13:07Erin Gray: Yeah, I the same way I wrote down, like baby belief.
- 13:10Erin Gray: I think sometimes, like, depending on where you are, I know that there have been certain things.
- 13:15Erin Gray: For me, for sure, business has been that way too of like, even though I've had the knowledge, it's like there has been something within me that feels like I'm different, and so that has been something that I've really had to work on of, um, I think there's two parts of it.
- 13:33Erin Gray: I think there's when you are working towards something where you haven't fully embodied it yet, being very, um, differentiating, I guess, or very specific on who you want to tell what you're doing, because you are in this such special I don't like to use the word fragile, but just a very delicate space, and so keeping, or or the people that you do let in to tell about what you are starting or what you want to do, or where you are going, making sure that those are people in your life that just support you and just want, you know, to give you all the added girls and help you.
- 14:14Erin Gray: Um, so there's that part, and then there's also the part of really like you're saying, liz, of like working into that identity, and I think beliefs can be changed overnight, and I do think that there are some things depending on how deeply seated you are in one belief.
- 14:31Erin Gray: Sometimes it takes a little bit of time and continuing to cultivate that from a place of love and compassion versus being hard on yourself or beating yourself up when you kind of, you know, fall back into your previous identity.
- 14:45Erin Gray: Yeah, it's interesting when you talk about who you share your dreams with.
- 14:46Liz Hansen: I, you know, think back to like some.
- 14:47Liz Hansen: It's interesting when you talk about who you share your dreams with, I you know, think back to like some of your earliest memories when you were told, like make a wish and blow out your birthday candles but don't tell anyone because it won't come true.
- 14:59Liz Hansen: Or, um, you know, I think a lot of times we're told, if you talk about your dreams or your goals, that that's a bad thing.
- 15:06Liz Hansen: Like, oh, she's talking so big or why does she always have these big, unachievable dreams, right, like, at least I know for me, I felt in my heart that sometimes it was bad to share big goals or to say them out loud, and I think that's like how you were talking about.
- 15:22Liz Hansen: You have to know who you're talking to and who that audience is.
- 15:26Liz Hansen: Is that someone who's going to support you in your big goal and maybe point you to a resource or at least just say I'm in your corner?
- 15:33Liz Hansen: Or is that someone who's going to say don't do that, don't take that risk?
- 15:37Liz Hansen: Why would you put your family through that?
- 15:39Liz Hansen: Why?
- 15:39Liz Hansen: Why would you quit your job?
- 15:40Liz Hansen: Why just do the easy?
- 15:42Liz Hansen: Or like path of least resistance?
- 15:44Liz Hansen: Like, why would you start that hard thing, you know.
- 15:46Liz Hansen: So if you don't have someone in your life or circle in your life that's going to support you, I would always recommend trying to find that Like is there a community online?
- 15:55Liz Hansen: Is there a coaching group?
- 15:56Liz Hansen: Is there a Facebook group?
- 15:57Liz Hansen: Is there?
- 15:58Liz Hansen: Are there some people that you can find?
- 16:00Liz Hansen: I know I had to seek that out because I didn't have a lot of that in my own real life circle People who wanted to support me in starting my photo studio.
- 16:08Liz Hansen: In fact, almost everyone besides my husband, who I told I was starting a photo studio, was like don't do that.
- 16:14Liz Hansen: That sounds like a bad idea.
- 16:15Liz Hansen: That sounds like you're going to lose money.
- 16:17Liz Hansen: No one makes money in photography.
- 16:18Liz Hansen: Everyone has iPhones.
- 16:19Liz Hansen: You can't ever make money as a photographer.
- 16:20Liz Hansen: That's what I heard over and over.
- 16:22Liz Hansen: So I closed rank right, like I didn't tell people what I was doing.
- 16:26Liz Hansen: I told very few people that I was opening a photo studio.
- 16:29Liz Hansen: I didn't post about it on my social media.
- 16:31Liz Hansen: But I joined a mastermind online of photographers who were running studios and that's where I found the support.
- 16:38Liz Hansen: That's where I found I could ask questions.
- 16:40Liz Hansen: That's where I could talk about my dreams and that made a huge difference for me early on in running my business.
- 16:45Erin Gray: Yeah, I think masterminds are, you know, groups being around people.
- 16:49Erin Gray: I think we were saying the same thing.
- 16:50Erin Gray: It's like there are definitely people that I did not tell in the beginning because I knew what their answer would be.
- 16:56Erin Gray: So it was like I'm not even going to, so like what Liz is saying is like being around people and also paying to be in the room.
- 17:03Erin Gray: I want to go back real quick and say, when people tell you things like that, like oh, they're not going to, you're not going to make money, or it's not a good idea, they are always showing you their beliefs.
- 17:14Erin Gray: Right, it has nothing to do with us.
- 17:16Erin Gray: It has to do with what they believe about themselves, who they are, what they're capable of.
- 17:21Erin Gray: And for a long time I didn't recognize that that's what it was, so I always made it mean something.
- 17:26Erin Gray: Here we go back to making it mean something about me, versus if they're actually just showing you who they are, so just recognizing.
- 17:32Erin Gray: Like when people say things, it's coming from their perception, not anything to do with, to do with us, um, and so paying, you know, remember as you're running your business too, you will have some people, even like potential clients, tell you like you're too expensive or your product.
- 17:54Liz Hansen: There will always be people who will tell you that what you're doing isn't right, and that's something you have to kind of put up with and remember just because someone is not giving you money and telling you that they don't like your product, that doesn't mean that their criticism is valid or useful.
- 18:03Liz Hansen: Maybe it is like feedback can be a gift.
- 18:06Liz Hansen: I'm not saying it's not, but sometimes it's just.
- 18:10Liz Hansen: You just have to disregard what people say, because they aren't giving you money, they're not your client, they don't know what it is that you provide.
- 18:17Erin Gray: Yeah, so you want to talk about being in the room Cause I think that's so important.
- 18:22Erin Gray: I think that tell me if other friends of yours that are in business have like.
- 18:27Erin Gray: I have always paid because that has been something.
- 18:31Erin Gray: Paying for business support was something that was always so easy for me because that is what I saw outside of you know what happened in my family, but paying for things for me to have fun that had no attachment to business, that has been some of my work of like.
- 18:47Erin Gray: I just am going to go on vacation by myself because I can like I didn't earn it.
- 18:52Erin Gray: There was a lot of earning to have that I had to deconstruct and change.
- 18:59Liz Hansen: I mean absolutely.
- 19:00Liz Hansen: I agree with you so much, erin.
- 19:01Liz Hansen: So two things here.
- 19:03Liz Hansen: Number one paying for business support.
- 19:04Liz Hansen: I think there can be some resistance around that.
- 19:06Liz Hansen: Some people say like, well, I can figure this out, I can YouTube it, and you can.
- 19:12Liz Hansen: There is a lot of free advice out there and there's a lot of, and you should take advantage of it.
- 19:15Liz Hansen: Listen to podcasts, you should watch the YouTubes.
- 19:18Liz Hansen: But sometimes when you pay for a mastermind or a course or a coach, the fact that you paid for it, not only will you probably get higher quality information, but you personally will be more invested in getting a return on your investment right.
- 19:35Liz Hansen: So you've paid, I don't know, a thousand, 2000, 5,000, whatever.
- 19:38Liz Hansen: You've paid for some kind of course or event or whatever, you will probably in your heart think I'm not going to skip this, I paid for this, I'm not going to not do the assignment, I paid for this Right, and so the act of paying for it helps you get results Right.
- 19:53Liz Hansen: And then the other thing you said you were talking about feeling resistance towards spending on fun.
- 19:58Liz Hansen: I mean, I absolutely can relate to that.
- 20:02Liz Hansen: I grew up in a family that was pretty scarcity mindset.
- 20:05Liz Hansen: We weren't poor, but there was always this idea that we should do the cheapest thing and that we shouldn't waste money.
- 20:12Liz Hansen: And, of course, like we don't want to waste money, we do want to be frugal, we do want to be good with our money.
- 20:17Liz Hansen: But, like you, the idea of just splurging on something, or that I, as myself, deserved a vacation or a nice item or something that frivolous a vacation or a nice item or something that frivolous that was really hard to accept.
- 20:34Liz Hansen: Because there's some worthiness, there's some value judgments about what I deserve.
- 20:37Liz Hansen: Do I deserve to rest?
- 20:38Liz Hansen: Do I deserve to have nice things?
- 20:41Liz Hansen: Do I deserve to take a break?
- 20:43Liz Hansen: Do I deserve to enjoy something just for the sake of enjoying it?
- 20:46Liz Hansen: That comes down to what you believe about yourself, and when you dig deep, it can be uncomfortable to realize that you do you really believe that you don't deserve to rest?
- 20:56Liz Hansen: Like, do you really believe you have to work all the time?
- 21:00Liz Hansen: Like?
- 21:01Liz Hansen: That is to me something that we've been fed a lot.
- 21:05Liz Hansen: Right, the work, work, work, hustle culture and you'll burn out.
- 21:11Erin Gray: Yeah, with the masterminds, you know, I, I, I think that there's knowledge which I think that you can get anywhere, and then there's that application and embodiment and, like what Liz is saying, is like the when you pay, you are able to actually apply it and use it and take it into your body and become that person that I mean, that's most of the time why you are joining some type of mastermind or some type of you know group is to, ultimately, is to elevate your consciousness and your state of being.
- 21:49Erin Gray: And we can read all the books that we want and watch all the YouTubes, but until we actually take action from the place of the person that has the thing that we want there's, I mean, you know, knowledge.
- 22:07Erin Gray: Knowledge only takes you so far.
- 22:08Erin Gray: And so taking action and here we go back to worthiness, right, worthiness of having what you want, worthiness of taking the action so that you can enjoy your time off and your rest, like a lot of us were brought up I know my clients have shared this with me very similar of like you have to earn things, you know, earning, earning love from grades or earning rest, like I mean, there were three reasons why I didn't get to go to school.
- 22:35Erin Gray: Either I was throwing up or I had like 105 fever or I think I was dead, like those were the three things that my mom said, you know, and obviously she's changed, but that's something that she probably carried down from her parents, you know.
- 22:49Erin Gray: So a lot of us have been parented and from the way that you know our grandparents were to our parents and so really, really reparenting ourselves and giving our inner child and ourselves the things that we are worthy and deserving of having.
- 23:07Liz Hansen: Yeah, back to masterminds real quick.
- 23:09Liz Hansen: I think it can be really hard to be what you can't see Like.
- 23:13Liz Hansen: I've heard that and just being around other people who are doing what you want to do not in and of itself is worth paying for.
- 23:20Liz Hansen: I have seen that over and over people.
- 23:22Liz Hansen: You just it's hard to step in a role where you've never seen someone like you do, especially if you're a woman who's never seen another female business owner Like.
- 23:30Liz Hansen: When I started my business, I didn't know any other female business owners, so for me to step into that role felt really uncomfortable.
- 23:36Liz Hansen: As soon as I joined a mastermind and saw other women doing exactly what I wanted to do, it suddenly gave me a template, it suddenly gave me a path.
- 23:44Liz Hansen: It suddenly felt achievable because I was in the room with other people doing it.
- 23:49Erin Gray: Yeah, they always say, like more is caught than taught, you know, and so it's like just being around.
- 23:54Erin Gray: You know people that are doing that and and they are I mean because they are at a different level, they are thinking differently, and so you get to, you just get to be around that and absorb that by being in the present.
- 24:08Erin Gray: And also it feels good.
- 24:10Erin Gray: It feels good to be with people that are like thinking big picture, big vision, making good money and how they're using and circulating their money.
- 24:22Erin Gray: Like that feels, at least for me.
- 24:24Erin Gray: Like that feels really fun and exciting and good.
- 24:29Liz Hansen: So I, um, I would like to talk a little bit about risk.
- 24:32Liz Hansen: I've always thought of myself as quote unquote risk averse.
- 24:37Liz Hansen: You know I didn't.
- 24:38Liz Hansen: I don't like roller coasters, I don't want to learn how to ski, I don't like to do not an adrenaline junkie, right, I'm someone who I wake up and I like to have a routine.
- 24:49Liz Hansen: I like things that are the same, I don't like risky things, and so starting a business felt very risky and I don't know if any of your listeners will kind of agree with or feel that they've felt that.
- 25:04Liz Hansen: But taking risks is a necessary step in a business and I've really had to kind of acclimate myself to risk a little bit and say I'm going to take a step into the dark and I'm going to try this thing that I've never tried before, and I've made mistakes and I've had to kind of get comfortable with failure and mistakes in a way that I didn't have to when I had a job or when I was doing other things.
- 25:30Liz Hansen: Because as a business owner, there's just if you, if you don't kind of, you won't grow without taking some of those hard, risky steps.
- 25:37Liz Hansen: Now, I didn't ever like risk.
- 25:39Liz Hansen: My whole house I, you know I didn't mortgage my whole house so that we didn't have anything to eat or place to live.
- 25:45Liz Hansen: I'm not talking about that, but even just putting stuff out there on social media, letting myself be authentic, letting myself be seen trying new things in my studio and I didn't know if they're going to work introducing new products and seeing if my audience likes them, I've really had to get used to the idea that risk is okay, mistakes are okay, failure is going to be okay.
- 26:06Liz Hansen: We're going to make it through this, even if this doesn't work out.
- 26:09Liz Hansen: I'm going to try this step, even if I don't make money from it, because that's, I feel like, where a lot of the personal growth for me has happened in business is being willing to tolerate the uncertainty, the failure and the risk that inherently comes with being a business owner.
- 26:25Erin Gray: Yeah, window of tolerance is what comes to mind for me, and it's like we can only go as quickly as we feel safe to do so, and I think that there is a very fine line and you have to tap into your body to know is this fear of why I'm saying no, or is this just a little bit outside my comfort zone?
- 26:46Erin Gray: And or do I actually just not want to do this thing?
- 26:52Erin Gray: Because I do think that there are things in business where we have been taught you need to do it.
- 26:56Erin Gray: Like for me, I realized, like I don't really enjoy being on social media, like it's not something that I'm like yes, now podcasting.
- 27:03Erin Gray: Yes, all day, every day, right, and so you have to really get clear of like, what are you doing?
- 27:10Erin Gray: Why are you doing it?
- 27:11Erin Gray: And is it coming from that fear window of tolerance?
- 27:14Erin Gray: This is outside my comfort zone, or is this like a true like I actually don't have any desire to do this and I am coaching myself into doing it because someone else is successful doing it this way, or?
- 27:27Erin Gray: And so really tapping into your body, slowing down and asking yourself these questions and always be on that when that, if it is a yes, that window of tolerance, of, like I look at our nervous systems like a rubber band right, like how can we stretch it just a little bit more?
- 27:43Erin Gray: Like when you get a new rubber band and you try to expand it all the way, it goes completely back, right.
- 27:48Erin Gray: But if you're used to expanding the rubber band a little bit at a time, it will get bigger over time.
- 27:55Erin Gray: And so what are the things that I, that you can do that are nourishing to your nervous system but still putting you a little bit outside that comfort zone and taking action so that you can move forward to where you want to go?
- 28:09Liz Hansen: Yeah, I mean fear can be a good thing, like you said you need to tap into.
- 28:14Liz Hansen: Is this truly?
- 28:16Liz Hansen: Am I truly stopping myself from doing this Cause the fear is rational and I should not do this crazy thing?
- 28:21Liz Hansen: Or am I stopping myself from doing it because I'm unable to step even one inch outside my comfort zone?
- 28:27Liz Hansen: And discerning that can be difficult, and that's where a trusted community can really help you, I think, is.
- 28:33Liz Hansen: Sometimes you can go to your trusted community, to your mastermind, to the people who you know understand you and your business a little bit, and say I want to do this thing.
- 28:42Liz Hansen: Am I crazy or am I?
- 28:43Liz Hansen: Is this actually?
- 28:45Liz Hansen: Could this actually be helpful to me?
- 28:46Liz Hansen: And if you can't discern that for yourself, yeah.
- 28:50Erin Gray: I also want to go back to risk.
- 28:51Erin Gray: I had a conversation with a banker yesterday.
- 28:54Erin Gray: I was learning about SBA loans and I told my husband I'm like you know, the world does not actually prep you.
- 29:01Erin Gray: Like, if you have a job I mean I came from a nine to five ish my husband has as well and there's something there that the 3d world has created like, oh, you have a paycheck, so you're secure, but you could literally get fired in any moment, and so this fake idea that we have, you know, like I was asking about, we were talking about investments and or something, and and I'm just like that amount of money is already there.
- 29:28Erin Gray: Like you could see, this is I'm a, I'm a certain thing.
- 29:32Erin Gray: Here's this money and how much they put on.
- 29:35Erin Gray: You know, because if you're, you know loan or something of that sort and you're newer in business, like they look at that very differently than if you have a paycheck.
- 29:42Erin Gray: And it's just so fascinating to me to just look at the rules that we have created as a society of what equals safety, what equals security and I really encourage my clients, listeners and anyone in my sphere is like the certainty is within you, you know, like creating certainty within yourself that no matter I mean in several ways right, like no matter what I can feel, any emotion, I'm going to be okay.
- 30:08Erin Gray: And also the certainty of like I am highly resourceful, I will figure this out so kind of certainty that we need to to develop and to cultivate um as business owners.
- 30:18Erin Gray: And when that doubt creeps in, like it will, because we all have a human brain is like just paying attention to and focusing on.
- 30:26Erin Gray: I think that there is that part that we do need to give it some love, because sometimes that is like that little kid within us that feels scared.
- 30:33Erin Gray: So it's not just a total push away, but once you have tended to your little child, okay.
- 30:39Erin Gray: But we're moving on and you know we're focusing on where we're going and that's where we're going to spend our brain space and our you know feelings and our actions moving in that direction.
- 30:51Liz Hansen: I felt this really strongly when we bought a house a few years ago and I am a small business owner, so I don't have a W-2 in the same way that I would if I had a 9-to-5.
- 31:00Liz Hansen: And getting a mortgage with a small business they act like you're not as secure as if you had a 9-to-5.
- 31:07Liz Hansen: But, like you said, it's not actually a whole lot less secure.
- 31:11Liz Hansen: I mean, like you said, you can get fired.
- 31:14Erin Gray: I think it's more secure.
- 31:15Erin Gray: At least we know what.
- 31:15Erin Gray: Like you, create it right, like I don't know.
- 31:18Liz Hansen: That's my thoughts, but yeah, so we do have this idea that, like, people with a nine to five are secure and following the plan and doing the right thing, small business owners they've gone rogue.
- 31:27Liz Hansen: You know they're out there doing their own thing.
- 31:29Liz Hansen: We can't trust them with a mortgage, right?
- 31:30Liz Hansen: So I mean, I definitely came into owning a business with that mindset as well, like that, somehow having a nine to five is more normal, more prestigious or something than being a small business owner.
- 31:44Liz Hansen: I've totally flipped my idea on that.
- 31:46Liz Hansen: Now I have such high respect for small business owners, people who start their own thing, those are the real go-getters, those are the people who are waking up every day and making it happen.
- 31:54Liz Hansen: Yeah, but I think a lot of people don't understand or if they haven't been around that like I mean, it can be a whole new world to understand the difference between a 95 and a small business owner and what that means for how people perceive you and your finances.
- 32:10Erin Gray: Yeah, yeah, and I think also of like how much I was recognizing around, how I grew up, of like if you have money and if you have certain types of assets, that's actually more valuable than other types.
- 32:27Erin Gray: So just I just am saying this to call awareness, like if you notice, of where you are like it's okay.
- 32:35Erin Gray: Like just that awareness versus, I think, going so quick to judgment, because when I say the 3D world, I mean obviously the material plane.
- 32:46Erin Gray: But if you actually look at how banks work and how the stock market works, it's not what we have actually been told, and how the stock market works it's not what we have actually been told.
- 32:55Erin Gray: And so just how much we have been sold a bill of goods that may not actually be factual.
- 33:01Erin Gray: And so just having that going back to that certainty within you, within yourself, what you can create.
- 33:10Erin Gray: Going back to the SBA, I was asking him some questions and I said this this sounds very much like how the mortgage bailout is.
- 33:18Erin Gray: And he's like well, not exactly to that extent, but yeah, and I'm like okay, but so it's just really interesting to.
- 33:26Erin Gray: I mean, it's just interesting to really get into the nitty gritty of like we I think a lot of us are like oh, it's a bank or it's the stock market, it's our investments and it's just like this.
- 33:38Erin Gray: Has this, like you were saying prestige to it, versus really getting clear on, like, what's actually happening behind the scenes and like giving ourselves the the um attagirls for like no going, going for what you want, like that takes courage and fortitude.
- 33:58Erin Gray: And to keep with something and to make it, you know, to create it and to make it work, like that is something to be very, very proud of.
- 34:08Liz Hansen: And something to put on a resume if you decide to go back to the 95.
- 34:11Liz Hansen: So often I think people think, well, I, you know, I did this small business.
- 34:16Liz Hansen: I decided, for whatever reason, to close it and go back to nine to five.
- 34:21Liz Hansen: Like what am I going to do?
- 34:22Liz Hansen: Listen, if you ran a business for a couple of years, that is a fantastic credential yeah and uh should be downplayed.
- 34:29Liz Hansen: I mean, running a business, you learn so many aspects of life interpersonal communication, finances, sales, marketing, that, um, I mean, like we said at the top of the interview, it's the best self-development course there is.
- 34:43Erin Gray: In my opinion yeah, you don't.
- 34:45Erin Gray: You don't get that.
- 34:47Erin Gray: You don't get that anywhere else.
- 34:49Erin Gray: And it really allows you, if you're willing, to really see who you are and who you think you are and what you're capable of.
- 34:59Erin Gray: And I think it really, if you will allow it, to expand who you actually think you are and can be.
- 35:06Erin Gray: Thank you so much, liz, for coming on and sharing your time with us.
- 35:09Erin Gray: Where can people find out about you, learn more about you, follow you, all the things?
- 35:13Liz Hansen: Well, thanks so much for having me, erin.
- 35:15Liz Hansen: It's just been really fun to chat with you.
- 35:16Liz Hansen: Uh, the best place to go is my website, which is chicagoboudoircom, where I can be a tricky word to spell, it's b-o-u-d-o-i-rcom.
- 35:26Liz Hansen: If you go there, you can find a free ebook that I've got and get in touch.
- 35:29Liz Hansen: I'd love to hear from you.
- 35:30Liz Hansen: Okay, okay, thank you.