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从0到90+间 Dobi 自助洗衣店,她做对了什么? ► DobiQueen 联合创办人 Nini Tan

这个perfume的味道

就好像蓝天一样

你想象不到的

那个时代的Laundry

detergent

你要另外买

也没有人在店的

开始的时候

我们要花时间educate顾客

“肥皂怎么办?”

你跟他讲

“肥皂automatic”

“我看不到哦 看不到..”

“你看后面 看后面 是有的”

目前我们大概有90多家店

找新的customer

永远是最贵的

i call winning the existing customer

that is where the business will grow

Whatever works for thirty Outlets

may not work for ninety Outlets

because system and process has to change mah

If it works 我们记下来

不Work, we tweak, we move on

Achieve beyond expectation.

What else are we not doing yet?

okay now we’re competing in this gap

what are the other value

can we deliver,

make the gap bigger and bigger?

Training is powerful…

The skinny

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