EP181 - Your Business Has a Memory Problem

The 3Bz Podcast - Building Better Business · Sep 17, 2026 · 17m

If you disappeared from your business for a week tomorrow, what would happen?

Could somebody find what they needed?

Would they know what needs doing?

Would they know how you deal with that particular client, where the important information lives or what happens when something goes wrong?

Or is your business's entire operating system currently stored somewhere between your ears?

In EP181 of The 3Bz Podcast, we're talking about something that becomes a much bigger problem as businesses grow: owner dependency.

From client knowledge and pricing decisions to processes, passwords, financial…