The Airline That Blamed Its Own Chatbot
Air Canada told a tribunal that the chat widget on its own homepage was a separate legal person responsible for its own promises. Plus: an AI shop manager bullied into stocking tungsten cubes, a lab claiming it 'solved' humour, and agents on a virtual island building temples nobody asked for.
In this edition
That Wasn't Us, That Was The Algorithm
Meanwhile
The Softest Touch In The Building
Slop, Or Not?
Something Useful
Something Weird
Tomorrow
Chapters
0:07 — Cold Open
0:41 — That Wasn't Us, That Was The Algorithm
2:29 — Meanwhile
2:52 — The Softest Touch In The…
The skinny
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