Latest / Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
#218 Why $20M Doesn’t Mean You’ve Made It
In this episode of Owned and Operated, John and Jack unpack what leadership looks like inside a $20–40 million home service business—and why that size still feels small. They explore how companies in this range often remain personality-driven, even with impressive revenue, and what it really takes to level up. From forming HR and marketing departments to structuring a true senior leadership team, they dig into the growing pains and leadership gaps most businesses face on the way to maturity.
The conversation dives deep into leadership development, internal promotions, and when to hire key…
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