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Designing the Future of Hospitality: How Story, Systems, and AI Create Human-Centered Guest Experiences with Robert Polacek and Justin Colombik
Robert Polacek is Creative Director at RoseBernard Studio, internationally published for redefining hospitality through place, culture, and design. Justin Colombik is a Design Director and Partner at RoseBernard Studio, internationally published for translating concepts into craft.
Top 3 Value Bombs
1. Clarity increases dwell time, spend, and loyalty, while confusion kills profit.
2. Great design balances vision with durability so ideas survive reality, budgets, and operations.
3. AI should remove friction in broken systems to create more time for genuine human connection.
Hospitality design…
The skinny
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