Latest / Ecommerce Playbook: Numbers, Struggles & Growth

Why a Good Strategy Beats Operational Excellence
It’s an age-old dilemma — do I focus on what’s right in front of me, or do I step back and look at the larger picture? On this episode, Taylor and Richard make the argument that establishing the “why” is much more important than the “how” — especially in a world where AI is making operational excellence less and less of an important differentiator.
Show Notes:
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