Future of Retail with Kate Machtiger Design Director | NEW INC | 30 Under 30
In this episode, I have the great pleasure of digesting the HBR article ( What Will the Retail Experience of the Future Look Like?) with Kate Machtiger the author, which was an absolute pleasure.
Sensory perceptions and feelings are a part of the retail experience and unfortunately we have to many flat one dimensional experiences (+ conversations) and it is only through diversity of thought, that we can create true customer journeys that challenge and bring delight to customers, for me design is as critical as the technology, and I truly feel privileged to have been able to have some time…
The skinny
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