
1140: The EQ Playbook for Post-Merger Reality | Niels Boon, CFO, Cint
The moment that stayed with him began at a marketplace where sales dashboards showed 40% gross margin—yet finance closed the books at 20%, Boon tells us. The gap, he discovered, lived in the shadows: rebates, discounts, and “free” services that never touched operational metrics. He manually traced economics to the client level and found margins many considered healthy were thin—or nonexistent. One customer representing roughly 30% of revenue delivered 0% gross margin, Boon tells us.
That scene explains his broader path. He started in London investment banking “working on deals 24/7,” then…
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