Latest / Financial Survival Network / Building Billion-Dollar Dreams: A Deep Dive with Adam Coffey #5934
Transcript
- 0:00And the question I get asked most is if you had it to do over
- 0:03again, what would you do differently? And to be honest, you know,
- 0:07it's I want to spend twenty one years as a CEO building billion dollar
- 0:11businesses for other people. I would have started my own empire earlier. And
- 0:17I do think the American dream, call it the entrepreneurial spirit far from dead.
- 0:23You know, based on my activities in the last couple of years,
- 0:25there's about to be a resurgence I think in small business and small business becoming
- 0:31bigger business. You were listening to Carrie Let'sa's Financial Survival Network where you get
- 0:36valuable information you just can't find anywhere else to thrive in today's trying times.
- 0:42You need the Financial Survival Network now more than ever. Go to Financial Survivalnetwork
- 0:48dot com and get your free newsletter and gift. Financial Survival Network now more
- 0:55than ever. Welcome you are listening and watching the Financial Survival Network. I'm
- 1:03your host, Cherry Lutz. Hey, we're just about the at the end
- 1:07of October, and hey, so far no crashes. But person you're about
- 1:14to hear from isn't here to talk about crashes. No, he's talking about
- 1:19building your billion dollar dream and author and also returning guest author of new book
- 1:29Empire Builder, The Road to a Billion and his name. Your name is
- 1:34Adam Coffee, and your book is officially an Amazon bestseller. The only place
- 1:42where it's not a bestseller now, I think is in Antarctica, Oceania.
- 1:47It's a bestseller Asia, Europe, South America, North America, all these
- 1:53places. So it's a book you definitely want to get, Adam. It's
- 1:56great to have you back on. So according to your book, the American
- 2:00dream is not yet dead. It is not Jerry and glad to be back.
- 2:05Thank you for having me back. Hello to all your listeners out there.
- 2:08I would tell you a matter of fact, you know, the question
- 2:12I probably get asked the most. I spent twenty one years as a CEO
- 2:15building building three companies for nine different private equity firms, and the question I
- 2:19get asked most is if you had it to do over again, what would
- 2:23you do differently? And to be honest, you know it's I want to
- 2:27have spent twenty one years as a CEO building billion dollar businesses for other people,
- 2:30I would have started my own empire earlier. And I do think the
- 2:36American dream. Call it the entrepreneurial spirit. Far from dead. You know,
- 2:42based on my activities the last couple of years, there's about to be
- 2:45a resurgence I think in small business and small business becoming bigger business, which
- 2:51is really what the focus of my book was about. All right, So
- 2:53how do you take a small business and turn it into a billion dollar money
- 2:59maker? Well, let me start with a story if you don't mind.
- 3:01You know, when, uh, not too long ago, a billionaire and
- 3:06I have an NDA in place, so I can't disclose the name, but
- 3:08I said, you know, please come see me in Granti's, Connecticut.
- 3:10I'm having a problem with a company I own, and I like to talk
- 3:14to you about fixing it. Giant company. Everybody in America would know the
- 3:17name of this company, and it's kind of lost its way over time.
- 3:21And you know, he's talking to me about how do you fix this this
- 3:24this large business, and and you know, we've had three CEOs come in
- 3:30fail and it's like, you know, what, what would you do differently?
- 3:31And and to answer your question, I'm getting there in a roundabout way.
- 3:36But the answer is, I don't fix the big company. I go
- 3:38back to the unit level economics. I don't need to fix six thousand service
- 3:44vehicles, you know, and hunger. I got to fix one truck,
- 3:49one service call, one service event. And when I focus on the unit
- 3:53level economics of this business, in essence, I'm fixing this global behemoth.
- 3:59And one of the things I noticed, Carrie was that you know, when
- 4:01the statistics are just scary and shocking. If you go to SBA dot gov,
- 4:06you know you and you find out about small business thirty three million small
- 4:12businesses in America today, only seven percent get to a million dollars of revenue,
- 4:17only forty percent are profitable, more than half will go bankrupt over the
- 4:23next five years. Why can't anybody seem to get it right? And the
- 4:28more I looked into that as a guy who's bought fifty eight businesses, to
- 4:33me, it all comes down to unit level economics. If you know,
- 4:36in order to build a perfect big company, you have to start by building
- 4:41a perfect small company. And if you can get then perfect business dialed in
- 4:46between one hundred thousand in revenue and a million in revenue, that I guarantee
- 4:53you what you have is a scalable business that with some tools that I talk
- 4:57about and teach you can get to that elusive billion dollar mark. But it
- 5:01starts by building the perfect small business. Unit level economics are where most people
- 5:06go astray, and tons of entrepreneurs tell me, you know, Adam,
- 5:11I'll worry about how to get profitable when I get bigger, and I tell
- 5:14them wrong answerabout to get profitable when you're small, because otherwise you waste time.
- 5:19And that's the white thing we can't buy. So true, and one
- 5:23of the things that I do in my spare time, I was a mentor
- 5:28for Service Corps Retired Executives SCORE, and I built a number of businesses,
- 5:33and I specialize in this thing called the ninety day turnaround guarantee, the day
- 5:41turnaround, because at this point in life, having done it with myself,
- 5:46I can walk into virtually any business that's not making money, that's losing money,
- 5:51or that isn't profitable enough, and I could spend literally an hour there
- 5:58and I can turn that company around to ninety days. How because I've done
- 6:01it myself. Because all the stupid things I've done, I can see in
- 6:06the others and more stupid things that I've never even thought of. As we
- 6:12get older, you know, old guys rule, you know, because we
- 6:15learn, we learned from having already made all these mistakes, you know,
- 6:18for for sure, And I think about, you know that, what you
- 6:23just said, the ninety day turnaround. So I still look under the hood
- 6:26of hundreds of companies a year, and I'm doing that doing operating partner work,
- 6:30you know, for pe firms, or I'm doing it as a coach
- 6:33mentor to CEOs and founders who are scaling their businesses and trying to build them.
- 6:39And I apply this thing I call the thirty twenty ten rule. And
- 6:43you know, service businesses. Not to sound sexist, ladies, but you
- 6:46know, my world, my wheelhouse is guys trucks broken stuff, guys trucks
- 6:49building things, you know, guys trucks doing something at a location. And
- 6:55I look at those businesses and it's like, you know, you got to
- 6:58turn thirty plus percent minimum at the gross profit line. You got to have
- 7:03SG and A at lower than twenty percent, and you have to have a
- 7:08minimum a dime amount of dollar net profit at the bottom. And if you're
- 7:11not in that thirty twenty ten wheelhouse, just by looking at one financial statement,
- 7:15I know where to focus my efforts. You know, if I'm under
- 7:17thirty percent gross margin, I got to work on unit level economics, not
- 7:21charging enough, my service costs too much if I'm if I'm over twenty percent
- 7:27SG and a I'm spending too much money on the back office, and all
- 7:30of these things I think we learn over time. Help us now just quickly
- 7:34get in evaluate a business, and once we know where it's broken, we
- 7:38know where to fix. Yeah, and usually it's a combination of those three
- 7:42things for sure. You know, sometimes there are costs are just too damn
- 7:47high, right yeah. And that could be the cost of goods, cost
- 7:53of service is provided. It could be they got too many people working there,
- 7:58you know, could be a toxic employee, that's uh the cause of
- 8:01it. There's so many potential causes. But like you said, you own
- 8:05in immediately and you know exactly where to look, and then the and then
- 8:11it just becomes a question of implementing solutions, right. Yeah. It's you
- 8:16know, strategic based, you know, initiative strategical, and you know strategic
- 8:20planning, you know management systems, you know systematizing using KPIs. I mean
- 8:26all these things. You know, I learned this stuff, you know,
- 8:30back at GE and the and the Jack Welsh era, and you know,
- 8:33became a turnaround guy there and at GE when I was was there for for
- 8:37the ten years I was there, the company was growing so fast it was
- 8:41doubling in size every two point eight years, and that equates to a thirty
- 8:46percent compound annual growth rate. So the other thing that I'm known for a
- 8:50time game. Yeah, yeah, that's changed quite a bit over the years,
- 8:54you know, over you know, one of the things that I've known
- 8:56for is building strong culture and then bending the growth curve and getting companies to
- 9:05achieve and hold a thirty plus percent compound annual growth rate. And there's a
- 9:09lot of different tools to use to do that, but you know, essentially
- 9:11it's like all of the experiences that I've had across my career, you know,
- 9:16just kept you know, kept being additive to each other and ultimately,
- 9:22you know, ideal ideal in cliff notes. And so what I try to
- 9:24do with this book was to give entrepreneurs, whether they were a startup or
- 9:31already had a business, or they were a transitioning fortune five hundred executive is
- 9:35running a middle market you know company for a pe firm, you know,
- 9:39try to give them the tool kit then an entrepreneur needs to be successful in
- 9:45any size business and then to give them, you know, kind of the
- 9:48tools that you use at different size increments to help you then continue that that
- 9:52journey. And the problems I see in companies that are call it between ten
- 9:58and thirty million a revenue very different than the problems I see when they're one
- 10:01hundred to two hundred million in revenue. And so as entrepreneurs pick up steam
- 10:05as they learn, there's different tools that I pull out that get applied and
- 10:11and and help them continue to scale. And so my goal and objective really
- 10:15when I rotated out of the CEO C a couple of years ago, was
- 10:18instead of running and impacting one company at a time, I wanted to have
- 10:22a positive influence and impact on multiple companies at a time. And so that's
- 10:28what I'm doing today. I'm having fun. I work more hours now than
- 10:31I did when I was the CEO, and by the way, I make
- 10:33more money now than I did when I was a CEO too. So there's
- 10:37there's that risk reward quotients now you know better aligned I think is you know,
- 10:41as a as an entrepreneur. Again, here's a question for you,
- 10:45Adam. When you walk into a company that's maybe losing money, maybe circling
- 10:50the drain, and you're not doing this for free, how do you get
- 10:56them to write you a check when they're circling the drain. Well, generally,
- 11:01I try to start by focusing on companies that have what I call are
- 11:05enough clay. There's enough clay on the potter's wheel, so it's a big
- 11:09enough company to where I could instantly redirect some spend to create some capacity to
- 11:16implement change. But when I'm talking to shareholders or I'm talking to a board
- 11:20of directors, for me, it's like, look, this is how I
- 11:24work. I'm transparent, I have a track record, I've got billions and
- 11:26exits, you know, And this is the methodology I go. I go
- 11:31about attacking problems, and you've got to be able to sign up for that,
- 11:35you know, in advance, knowing that, yeah, I am a
- 11:39turnaround guy. I usually come in when others have failed or things have gone
- 11:43south, and it's like I quickly need to arrest you know, I'm a
- 11:46pilot. It's like you can pull back on the stick, but momentum keeps
- 11:50you going down. For some level until you turn the corner, and so
- 11:56you know, it's like the patient has to still have a pulse. Although
- 12:00I've done turnarounds in companies where I thought, you know, potentially changed me
- 12:05up on the door here, you know, but I managed to resurrect the
- 12:09patients. So patients, I think is required. But you know, another
- 12:13place where I'm a maverick, I just do not believe in the fact that
- 12:20profit and culture are mutually exclusive. I believe that you can have a really
- 12:24strong employee culture, you can take care of employees, and you can make
- 12:28shareholders a boatload of money. And that's always been my methodology for success,
- 12:33and I think it's more popular today. It certainly wasn't if I roll tape
- 12:37back twenty five years ago when I was a CEO for the first time.
- 12:41But you know, I think we've evolved. You know, if you want
- 12:43to get employees, and everybody in the world wants to be a TikTok star
- 12:48and a social media influencer. But unless, you know, unless you can
- 12:54get people to work, if you want them to come work for you and
- 12:56stay, you've got to have a better culture in today's world. And so
- 13:00I really focused on strong culture gets an engaged workforce. Engaged workforce takes care
- 13:07of clients. Revenue just kind of rangs from the sky. So like,
- 13:13what sized business do you specialize in here? So it depends. As a
- 13:18CEO, I was kind of a guy who would come in at about two
- 13:20hundred million in revenue and take it from there. And I was a buy
- 13:24and build guy. So you know, one of my empires was twenty three
- 13:28companies bought and put together. Another one was thirty four you know, companies
- 13:31bought and put together. As a coach and consultant, I'm finding myself my
- 13:35sweet spot is below the lower middle market. So this is this is entrepreneur
- 13:41founded, not yet a private equity backed portfolio company, haven't been sold yet
- 13:46for the first time, they have aspiration to scale, to get bigger and
- 13:50then potentially see their first exit. And so I'd say my specialty today is
- 13:56is I have clients as small as a million in revenue. I have clients
- 14:00that have you know, four hundred million revenue, but kind of you know,
- 14:03call it one to fifty million. Is a sweet spot where I think
- 14:09my skills can have dramatic impact in a short period of time. With that
- 14:13entrepreneur you know, helping them, helping them get over those hurdles that have
- 14:18a stemy demp And part of that goes back to Carrie too and buying fifty
- 14:22eight companies, I noticed something And most of the companies that I bought would
- 14:26be average twenty to thirty million in revenue. And I noticed that entrepreneurs just
- 14:31had this kind of plateau in analyzing it. It's they were to be successful,
- 14:37they had to be anal retentive control freaks. And what happened is they
- 14:41got bigger, is they ran out of bandwidth. And I needed to teach
- 14:45people how to go from being the first chair player in every section of the
- 14:50orchestra and to teach them how to be a conductor, how to let go,
- 14:54how to hire people, how to run and manage process rather than tax.
- 15:00And so when an entrepreneur finds that gear boy, you know, a
- 15:05revenue starts to take off. Okay. So one of the things like for
- 15:09a company that's not doing as well as it should be, especially when you're
- 15:13dealing with an entrepreneur, is the psychological aspects here, the emotional aspects,
- 15:20because they need that, they need that external view because they can't, you
- 15:26know, the old saying, if you're in a hole, the first thing
- 15:30you need to do is stop digging. They're in that hole largely because of
- 15:35emotional reasons, whatever they might be. Right, So you've got to be
- 15:39part armchair psychologists here as well, don't you. You really do. And
- 15:46I'll say even as common for me to encounter in this size entrepreneur. I
- 15:50just wrote an article for Forbes about it, and I called it the arrogance
- 15:54of success. And there are times, and I mean that in a loving
- 15:56way, not in a negative way, but there are times where, hey,
- 16:00we beat the odds, you know, we beat that we're one of
- 16:03the seven percent that got to a million dollars in revenue. Maybe we're one
- 16:07of the four percent of the seven percent who got to ten million in revenue.
- 16:11And so we start to think I know everything. You know, I'm
- 16:15impervious to making mistakes. It's not going to work good for you. No,
- 16:19And I don't need help from from anybody else. And I think one
- 16:23of the things that's worked for me is just you know, in life,
- 16:26when you have coaches and you have mentors, sometimes they come at it from
- 16:30an academic perspective. I've walked the walk I've been in their shoes. I've
- 16:37built multiple companies, I've had billion dollar exits, and so I come as
- 16:41not not a theorist, but a practitioner lived and walked in their shoes,
- 16:48and so sometimes I can break down those artificial defenses that they have and really
- 16:53get inside and help them and be helpful to them. And you know,
- 16:59my engagements clients do by the way, or a month to month, So
- 17:00when when if I, if I don't add value, fire me, you
- 17:03know, And I can tell it early on if someone is coach a bull.
- 17:07And that's that's the key to getting help is you know, will they
- 17:11accept the help and advice? And if they will, I can work with
- 17:15that kind of person, all right, And that is really are they teachable?
- 17:19And you know, but especially if the business isn't doing well and you're
- 17:25the entrepreneur and maybe you're having trouble making payroll, maybe you're having trouble making
- 17:32your mortgage payment, it gets really emotional. And then oftentimes the entrepreneur will
- 17:41be totally enveloped in fear fear based mindset. So you've got to like shock
- 17:48them out of that. Right. You know, there's another group I'll tell
- 17:52you by the way, So so what you're mentioning, I see again,
- 17:56and I see it again when entrepreneurs get over at the age of fifty and
- 18:02so, they were successful early in their careers, they were building a business,
- 18:06and they start to become risk averse as they get older. They recognize
- 18:10that they've probably got too much asset concentration their whole world's of business. They're
- 18:15starting to get older, and so now they stop, you know, they
- 18:18stop making good business decisions because they're afraid to monkey with you know, this
- 18:22thing called their company, which is the source of their future retirement if they
- 18:27monetize it. And now they start making mistakes because they're not taking, you
- 18:33know, taking the risks that they should be taking in order to keep the
- 18:37business growing and going. So I see it early when there's some struggle,
- 18:41but I then see it again as people get to a certain age point.
- 18:45That's usually when I started to counsel people. And again I wrote an article
- 18:49called the rule of one thirty. And if an entrepreneur takes their age is
- 18:52a two digit number and their percent of net worth tied up in their company,
- 18:57and you add those twos, you know, two numbers together, if
- 19:00it equals more than one thirty. Chances are you're making bad business decisions and
- 19:06you have too much risk in something bad happening to that business. Think of
- 19:11all the things that are going on in the world today. We've got wars,
- 19:15we had pandemics, you know, good lord, there's just so much.
- 19:19You know, the economic cycles are are happening much quicker than they used
- 19:23to, and it's a volatile world, and so we need to be concerned
- 19:26about asset concentration and diversifying risk. And so I see risk everywhere, and
- 19:33I see people, you know, kind of it at the start, being
- 19:36too nervous, you know, or then at the end getting too conservative,
- 19:41right, and both yield the same result, which is struggling business. So
- 19:45what can we learn from Elon Musk when it comes to risk taking? Well,
- 19:51yeah, so Elon would be my personal hero. Just from this standpoint.
- 19:55I call Elon the this generation's version of Howard Hughes and and I think
- 20:02what makes Elon unique, whether you like him, love him, made him
- 20:04whatever. You know, Hey, here's a guy who has a serial entrepreneur,
- 20:10started three businesses and completely different industries and had multi billion dollar businesses come
- 20:17out of those visions, and you know, you think of of SpaceX and
- 20:22PayPal and and Tesla, and boy, any one of those companies could have
- 20:29imploded and gone south. And you know, it was a stock trader.
- 20:33I think of Tesla and all the debt they had, and it was kind
- 20:37of like Amazon too, you know, and all of the infrastructure investment that
- 20:41was required to build this behemoth. Once it turned the corner, then you
- 20:47know, they become everybody's you know, everybody has a love fest with the
- 20:51potential of the stock. But boy, a ton of risk. But they
- 20:53took that risk, and they were rewarded for taking that risk. You know,
- 20:59it's the old the thing. It took me ten years to become an
- 21:03overnight success. Yeah yeah, it's like people think like Tesla kind of it's
- 21:10been around for twelve years now, I think, or maybe fourteen years.
- 21:14So, but downright miraculous when you think of the auto industry, where we
- 21:19haven't had a new entrant, successful entrant in the auto industry basically since before
- 21:26the Great Depression. Yeah yeah, yeah, so you think, yeah,
- 21:30he's Preston, you know, Tucker. But he got it right, you
- 21:33know, and and he actually made it work. He was a Tucker,
- 21:40who you know, but an ace engineer, you know. So it's kind
- 21:45of amazing that he could pull this off. And it's not done yet.
- 21:48You know, He's got other an AI company going, Neurolink, which just
- 21:53think about it. All the millions of disabled people around the world, spinal
- 21:57board injuries, everything, and if he can somehow get these people to work
- 22:03walk again, I mean that made maybe his greatest achievement. And I think
- 22:10AI ultimately so not just from a health perspective, but I think AI in
- 22:14general will completely revolutionize the world as we know it. And I think right
- 22:18now everybody's playing with it. We're not really sure how to use it or
- 22:22how to put it into our businesses. But my wife was just telling me
- 22:25yesterday she was a drive through at McDonald's and it wasn't no longer manned by
- 22:27a person, It was AI. And the AI was really good at taking
- 22:32the order and understand she's Hispanic, understanding her English, and and you know,
- 22:36getting her through to the first person she encountered, which was the person
- 22:40who gave her the food, you know. And so it's touching, it's
- 22:44touching everywhere. So I think Elon is just a serial entrepreneur who knows how
- 22:48to think on a level that most of us just can't comprehend or understand.
- 22:52And while he's yeah, and while he's you know, there's some volatility around
- 22:59him and X and what have you. Again, I go back to he's
- 23:03the modern day version of Howard Hughes in my mind. You know, it's
- 23:07like just their technology, you know, the wealth of creativity and his success
- 23:14and multiple industries is just something that really we we all should aspire to learn
- 23:19from, you know, because the world's filled with one hit wonders, Yeah,
- 23:25people who had one idea most people at best, or one hit wonders.
- 23:30Yeah. And speaking of that, I've been blessed, you know.
- 23:33So I'm a I'm a three hit wonder now right on my books up there,
- 23:40three or fourth. So hey, you know, when you were mentioning
- 23:44Elon being the modern day Howard Us, it reminded me of the story when
- 23:48Howard Us went to Las Vegas and he checked into the desert in and they
- 23:55gave him the top floor, basically the entire floor, and he's there for
- 24:00like a couple of weeks, and they go and send mister Us. You
- 24:03know, you have to leave as we got high rollers that want this suite,
- 24:07and you don't even gamble and says, you know, let me get
- 24:14back to you, give me a little bit, and basically calls up and
- 24:17says, how much do you want for the place? Yeah, he buys
- 24:19the hotel and I can see Musk doing something like that, you know,
- 24:26I really could. Well, you have to think about Twitter as being a
- 24:30good modern day equivalent of that or X and so Musk wants to have a
- 24:34voice. So what does he do? He buys the largest platform that would
- 24:37give him a voice and says I own it, you know, and now
- 24:41everyone hates them. Well, yeah, I think that the final chapter is
- 24:45not yet written there. So can he make money at this? What's your
- 24:48take? I mean, this is a turnaround because that place was circling the
- 24:53drain because they were basically a government organ and they weren't there to serve a
- 24:59market. They were there to provide a platform for certain narratives, right stare?
- 25:06So do I think he can't? Yo? Yo? What? I
- 25:07would not bet against him, And I'll tell you why. He has been
- 25:11around the drain, as you said, multiple times with multiple companies and managed
- 25:18to take that I'll call it the energy a circle in the drain and turn
- 25:21it into something that was pretty special. So I would not discount I would
- 25:26not take the short, you know, on the over under. I wouldn't
- 25:30take the under on anything that Elon does. You know, maybe hyperlink,
- 25:36you know, maybe I'd have to think about that one for a bit.
- 25:38But yeah, the Vegas loot. But they're including it, you know,
- 25:45they're building these tunnels. Now. People are looking at it and saying,
- 25:48can't possibly work. But once you add a twelve or sixteen passenger van to
- 25:53the mix, and then you can take you know, literally five times more
- 25:59people to where they want to go per hour. Yeah, well, of
- 26:03a sudden, it starts like looking pretty good. I think in his mind
- 26:08most everything he comes up with is visionary and it's going to push the envelope
- 26:14of humanity and technology. And so some things that fail won't fail because they
- 26:18were necessarily bad ideas. They may fail because the technology wasn't there to support
- 26:23it in today's world, or it was ahead of its time, what have
- 26:26you. But I would I would never count him out and gently, all
- 26:32right, I wouldn't bet against him, all right, So the book tell
- 26:36us the name again, it's called Empire Builder the Road to a Billion,
- 26:41and essentially it's the tool kit to take you from zero to a billion and
- 26:47the stages of growth, the tools that are required, how you adapt,
- 26:52you know. And again I'm a CEO. I don't like long meetings.
- 26:55And so this is the Cliff's Notes of thirty five years of turnarounds and ze
- 27:00experience, and it kind of builds off of the other ones which were more
- 27:04singular in their focus. This one is broader and it's really intended for entrepreneurs
- 27:12who are on that journey and hoping to add some wisdom regardless of what stage
- 27:17of growth they're at, to help them be successful. Okay, well,
- 27:22hey, I love it and definitely going to get a copy. I'll have
- 27:25you back on after I read it. Talk about some of your anecdotes experiences
- 27:30which are the best of luck on the book. And they've got a question
- 27:33for Adam myself. The email address is kl at Carrie Lutz dot com.
- 27:38Shoot me an email and the links, all the links you need will be
- 27:42in the show notes to this interview on Financial Survival Network dot com at a
- 27:48bit a pleasure. We will talk to you again real soon. Thank you
- 27:51for having me. Thanks for listening to Carrie Letz's Financial Survival Network. Your
- 27:56solution to today's trying times or the latest go to Financial Survivalnetwork dot com.
- 28:03Financial Survival Network now more than ever,