Latest / Becker’s Healthcare Podcast / Carmela Rocchetti, MD, Assistant Dean of Community Engaged Medical Education and Associate Professor Professor of Internal Medicine at the Hackensack Meridian School of Medicine
Transcript
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- 0:59- This is Laura Dirdo with the Becker's Healthcare
- 1:01- podcast. I'm thrilled today to be joined by
- 1:03- doctor Carmela Rocchetti, who is the assistant dean
- 1:06- of community engaged medical education and associate professor
- 1:09- of internal medicine as well as director of
- 1:11- the human dimension program at Hackensack Meridian School
- 1:14- of Medicine.
- 1:15- Doctor Rokheti, it's a pleasure to have you
- 1:16- on the podcast today.
- 1:18- Thank you so much, Laura. I'm really excited
- 1:20- to be here and look forward to our
- 1:21- conversation.
- 1:23- Absolutely. I am too. I know we're gonna
- 1:24- be talking a lot about the human dimension
- 1:27- program. But before we dive in, can you
- 1:28- tell us a little bit more about yourself
- 1:30- and the organization?
- 1:32- Absolutely.
- 1:33- So I'm a general internist by training.
- 1:35- And as you mentioned, I'm the director of
- 1:37- the human dimension program at Hackensack Meridian School
- 1:40- of Medicine.
- 1:41- The school of medicine sits within the Hackensack
- 1:43- Meridian Health System, which is the largest and
- 1:46- most comprehensive
- 1:47- health care network in New Jersey.
- 1:50- The hospital network has 18 hospitals,
- 1:54- over 500
- 1:55- outpatient locations,
- 1:56- and is is really a huge enterprise
- 1:59- across New Jersey.
- 2:01- About nine years ago, we opened up the
- 2:04- school of medicine.
- 2:05- In 2017,
- 2:07- we,
- 2:09- recruited our first class,
- 2:11- and
- 2:12- we had this amazing opportunity
- 2:15- to
- 2:16- build a school of medicine in a mission
- 2:18- driven way and really think
- 2:21- intentionally about how we wanna train our future
- 2:23- physicians.
- 2:25- I love that. That's incredible to have that
- 2:27- opportunity and then to really see what you
- 2:29- are building there. I'm excited to learn more.
- 2:31- So can you tell us about the human
- 2:33- dimension program and what makes it different from
- 2:35- a traditional medical education?
- 2:37- Absolutely. So the human dimension is one component
- 2:41- of the Hackensack Meridian School of Medicine.
- 2:44- The the entire school's vision and mission is
- 2:47- really focused on humanism
- 2:49- and equity.
- 2:50- The vision and mission of the school is
- 2:52- to create a new generation of physicians, physician
- 2:55- leaders,
- 2:56- who really center humanism
- 2:57- and innovation
- 2:59- to ensure that people from all different communities
- 3:02- and contexts,
- 3:04- are able to enjoy the highest level of
- 3:06- well-being.
- 3:07- So everything we do at the school of
- 3:09- medicine is centered on this vision and mission.
- 3:12- At the heart of our school is the
- 3:15- human dimension, which is a program that all
- 3:18- students are required to take while they're at
- 3:20- the school. The program runs
- 3:22- three or four
- 3:24- years,
- 3:25- and really
- 3:27- helps bring the determinants of life,
- 3:30- to,
- 3:31- the determinants of health, excuse me, the determinants
- 3:33- of health to life for our students. So
- 3:36- we talk about the determinants of health a
- 3:38- lot, and those are the things,
- 3:41- good or bad, that shape an individual's
- 3:44- health outcomes. So that those could be
- 3:46- biologic,
- 3:47- environmental,
- 3:49- social,
- 3:50- access to care.
- 3:52- So all of our programming is really focused
- 3:54- on helping our students
- 3:56- connect with an individual in a very humanistic
- 3:59- way, understand
- 4:01- that individual's
- 4:03- context, understanding their culture, understanding what's important to
- 4:06- them, understanding
- 4:08- how they make health decisions, how they prioritize,
- 4:12- their health and their behaviors,
- 4:14- and and really helping our physicians have those
- 4:16- skills so that they can
- 4:18- deliver care in that comprehensive
- 4:21- way. I can tell you more about the
- 4:23- the details of the program.
- 4:26- Absolutely. I think that would be great because
- 4:27- this seems like such an important,
- 4:30- space to be digging into. I know so
- 4:31- many hospitals and systems as well as academic
- 4:34- medical centers and schools of medicine are trying
- 4:37- to look out into their communities and finding
- 4:39- those pockets of
- 4:41- inequalities and and challenges and and those who,
- 4:44- don't have the same access to care and
- 4:46- being able to close those gaps is a
- 4:47- mission critical,
- 4:49- for many organizations. And so I'd love to
- 4:51- hear more about the ways that you're doing
- 4:53- that and, what that really looks like for
- 4:55- you as you're building out this program.
- 4:57- Yeah. So as we built the school, we
- 5:00- realized that we really needed to change
- 5:02- the different areas that medical education
- 5:05- was being delivered. So classically, medical education
- 5:08- happened in a lecture room, right, in a
- 5:10- classroom or anatomy lab
- 5:13- and in the hospital.
- 5:15- And then it evolved and some medical education
- 5:17- was being delivered in outpatient settings. But really
- 5:20- what what we've done is expanded
- 5:23- the areas where medical education is happening to
- 5:27- include the community. So now our students are
- 5:29- learning in the classroom, they're learning in the
- 5:31- clinical setting, and they're learning in the community,
- 5:34- and they're learning directly from community members.
- 5:37- We frequently say,
- 5:39- patients are our teachers and the community is
- 5:42- our class
- 5:43- classroom. So to make that happen,
- 5:46- students come in,
- 5:48- really week one of medical school, and they
- 5:50- get matched to a community
- 5:52- and to a family.
- 5:54- And they spend time in that community
- 5:56- meeting with different stakeholders,
- 5:58- really
- 5:58- understanding,
- 6:00- the assets and challenges in that community.
- 6:02- And they similarly
- 6:04- spend oh, excuse me. Sorry about that. But
- 6:06- similarly, they spend time with families,
- 6:10- understanding
- 6:12- what impacts those families' health.
- 6:14- They go into the family's homes and do
- 6:17- home visits regularly over three years,
- 6:20- and as a result of all of those
- 6:23- experiences,
- 6:24- students start to understand
- 6:26- the true drivers of health outcomes.
- 6:30- I love that. That's so helpful to understand
- 6:32- it and really cool that you're able to
- 6:34- connect with,
- 6:35- students and families and those who can really
- 6:38- make a big difference because,
- 6:41- being able to grow the health and wellness
- 6:43- of the community starts in a variety of
- 6:45- fronts.
- 6:47- What does that first community experience actually look
- 6:49- like for incoming students, and how do you
- 6:52- help them navigate,
- 6:54- getting into that position?
- 6:57- Because this is so core and central to
- 7:00- our program,
- 7:02- we have our students come in very first
- 7:04- day of school. They're hearing from
- 7:07- community members. They're welcomed by a variety of
- 7:09- different community members,
- 7:11- during their onboarding week, their orientation week, which
- 7:15- we call,
- 7:16- becoming a physician. It's it's more than orientation.
- 7:19- It's really a transition into medical school.
- 7:22- Day one,
- 7:23- they are working with
- 7:25- a community organization
- 7:27- on a service project.
- 7:28- For the past few years, we've had our
- 7:31- students building bicycles with, the boys and girls
- 7:34- club from Clifton
- 7:36- where we have a group of,
- 7:37- young students come, they work with our students,
- 7:40- build these bicycles together,
- 7:42- have some
- 7:43- discussion around
- 7:45- bike safety.
- 7:46- Our students help the kids learn how to
- 7:48- use the bikes, talk about bike helmets, and
- 7:51- then we're able to give the bikes to
- 7:53- the students.
- 7:54- So that's literally the first day of medical
- 7:56- school, which is very unusual,
- 7:59- for medical school.
- 8:00- But it doesn't stop there. Throughout the next
- 8:02- two weeks, students are meeting with stake community
- 8:06- stakeholders
- 8:07- and those range from
- 8:09- leaders of community based organizations,
- 8:12- church leaders, store owners,
- 8:15- health commissioners,
- 8:16- school leaders.
- 8:18- They spend time in communities
- 8:20- doing service work.
- 8:22- They spend time,
- 8:24- studying communities,
- 8:25- looking at data related to the communities to
- 8:28- really understand that the health.
- 8:30- And then, of course, we have the families
- 8:33- that our students work with,
- 8:34- also welcome the students when they they arrive.
- 8:39- That's really cool to hear and sounds like
- 8:41- a great opportunity to start immersing students into
- 8:44- the the work that they'll need to be
- 8:46- doing and the right people to network with
- 8:48- and and and find the solutions,
- 8:50- as they're looking into some of those tough
- 8:52- challenges that are ahead.
- 8:54- Yeah. It's really it's a really neat,
- 8:58- opportunity to get our students out on the
- 9:01- ground day one.
- 9:03- Many medical schools,
- 9:05- don't have enough
- 9:07- like, they don't have enough,
- 9:10- activities where students really feel that they're contributing
- 9:12- in a meaningful way.
- 9:14- So from a very early
- 9:16- stage in our training, our students are actually
- 9:19- doing meaningful work. Medical students are a very,
- 9:23- significant
- 9:25- workforce that is frequently underutilized
- 9:28- and what we've realized is
- 9:30- when they are
- 9:32- asked to do meaningful work early on, it
- 9:35- not only provides a great service to our
- 9:37- communities but it also helps our students
- 9:40- feel more connected to their purpose and it
- 9:43- helps build their own health and wellness and
- 9:45- resiliency because,
- 9:47- they they feel like they're not just studying,
- 9:49- they're actually doing what they came to medical
- 9:51- school to do from day one.
- 9:54- I love that. What a great example
- 9:57- of the ways that they can make a
- 9:58- big impact right away. Now I'm also curious,
- 10:01- how do you build and sustain trust with,
- 10:03- some of these underserved communities who are at
- 10:05- the center of the program? I know that
- 10:07- can be a really big challenge,
- 10:09- for health care organizations as they're trying to
- 10:13- do work out in the community. So what
- 10:14- does that look like, and, how do you
- 10:16- make sure that you continue to,
- 10:19- build that trust as a two way street
- 10:21- between the two?
- 10:23- Yeah. I think that that's a critically important
- 10:25- question, building trust. And, also,
- 10:28- you mentioned two way street. So making sure
- 10:31- that as you build relationships with communities that,
- 10:35- the benefit is is mutual. Right? So that,
- 10:38- obviously, the medical
- 10:39- school and the students are learning from the
- 10:41- community, but we wanna make sure that we're
- 10:44- at giving a meaningful service back.
- 10:47- And I think by
- 10:49- really focusing on that mutual benefit, that is
- 10:52- one way to build trust.
- 10:54- But, really, it comes down to making sure
- 10:57- the right people are at the table from
- 10:58- the very beginning.
- 11:00- We have depended on our communities to really
- 11:04- guide us and give us a lot of
- 11:05- input every step of the way,
- 11:09- and that has been significant because,
- 11:12- our programming is really built around the needs
- 11:15- of our communities.
- 11:17- And as such, our curriculum has to change
- 11:19- or evolve year after year. We have core
- 11:22- kind of principles and and objectives that our
- 11:25- students need to meet.
- 11:27- But as communities
- 11:29- face different challenges, our curriculum has to change,
- 11:31- and we need our community partners to help
- 11:33- inform how we need to evolve.
- 11:36- I think what is really important for others
- 11:39- that are thinking about
- 11:41- having,
- 11:43- programming that really allows students to learn
- 11:47- in communities
- 11:48- is to ensure that the medical school has
- 11:52- some dedicated
- 11:54- staff that
- 11:56- manages the community relations.
- 11:58- We are very fortunate. We have we have
- 12:01- dedicated community engagement
- 12:02- specialists and community liaisons,
- 12:05- and it doesn't need you know, you don't
- 12:08- need to have a very large staff to
- 12:10- do this, but you you do need to
- 12:11- have
- 12:13- dedicated resources
- 12:15- to, build the relationships and maintain the relationships.
- 12:19- Students, as amazing as they are and as
- 12:22- committed and proactive as they are, they are
- 12:25- pulled in a lot of different directions and
- 12:26- have to prioritize their exams and their studying
- 12:29- and and,
- 12:30- you know, they cycle in and out. So
- 12:32- having consistent,
- 12:35- administrators, staff, faculty that are committed to the
- 12:39- communities,
- 12:40- I think are is an important
- 12:42- component of success when you're working with communities,
- 12:46- and it also ensures
- 12:49- that
- 12:50- the,
- 12:52- the institution is consistent
- 12:54- with the community, which I think
- 12:56- is often a problem.
- 12:59- Well, it's really interesting to hear. And, you
- 13:01- know, I
- 13:02- I love that idea of being able to,
- 13:05- really strongly
- 13:06- have that consistency in place, within the larger
- 13:09- staff of the organization and,
- 13:12- building those inroads, and then having the student
- 13:15- exposure as well.
- 13:16- Is there anything that you've I guess, anything
- 13:19- else you've learned throughout the years that would
- 13:20- be helpful,
- 13:21- for other organizations and health systems that are
- 13:24- looking to do something similar and build similar
- 13:26- programs?
- 13:27- What should they do first and and what
- 13:29- should they know in order to be successful?
- 13:32- Well, I think that having students learn in
- 13:36- the community is the future of medical education.
- 13:39- As
- 13:40- technology has evolved, humanism and understanding
- 13:44- true
- 13:45- precision medicine,
- 13:47- understanding
- 13:49- what someone's context is and what their community
- 13:51- is and really understanding the determinants of health
- 13:54- is gonna be even more important,
- 13:58- to our future doctors. So
- 14:00- this type of learning,
- 14:03- in
- 14:05- in an integrated way with the traditional way
- 14:07- of learning
- 14:08- is critical,
- 14:09- to the future of health care.
- 14:12- But in order to do it,
- 14:14- health systems have to think a little bit
- 14:16- differently
- 14:17- about what the delivery of a medical education
- 14:21- program looks like, and they need to recruit
- 14:24- partners that perhaps
- 14:26- were not traditionally
- 14:28- partners and those are community leaders,
- 14:31- community organizations.
- 14:34- And really this requires a culture shift. It
- 14:37- requires support from the highest level of leadership.
- 14:40- At many institutions, there are faculty and leaders
- 14:44- that are interested in doing this and trying
- 14:46- to do this,
- 14:47- but
- 14:48- in order to really
- 14:50- build a comprehensive
- 14:51- program for all of your students,
- 14:54- you need
- 14:55- leadership support from the highest level and you
- 14:57- need a dedicated staff.
- 15:01- I also think, you know, just some lessons
- 15:03- learned,
- 15:04- from our
- 15:05- program,
- 15:06- we have realized that having a program that's
- 15:09- required for all students and is longitudinal
- 15:12- is really important.
- 15:14- So we think that
- 15:16- understanding context and community, understanding the determinants of
- 15:19- health is just as important as understanding pharmacology.
- 15:22- And it needs to be integrated throughout all
- 15:25- of all of the curriculum. It's not just,
- 15:28- oh, I think about community and context on
- 15:30- a Tuesday afternoon. No. It's I'm thinking about
- 15:32- it all the time as I'm taking care
- 15:34- of patients.
- 15:35- And in order to
- 15:37- integrate
- 15:38- that deeply,
- 15:40- you need to you need,
- 15:42- it needs to be required. It needs to
- 15:44- be something that students engage in the entire
- 15:46- time they're at your school.
- 15:49- The other thing that,
- 15:51- we we've recently published a few,
- 15:54- journals that
- 15:56- will highlight some of the lessons learned,
- 15:59- about developing a program.
- 16:01- And right now, we've just started a comprehensive
- 16:04- program evaluation to
- 16:06- really identify the impacts
- 16:09- of this type of learning on our students
- 16:13- and their future practice.
- 16:16- I love that. It's so helpful to have
- 16:18- those types of resources,
- 16:19- to learn and grow. Thank you so much,
- 16:22- doctor Ropetti, for joining us on the podcast
- 16:24- today. This has been a fun and inspiring
- 16:26- conversation.
- 16:27- I look forward to connect with you again
- 16:29- soon and and continuing,
- 16:31- to talk about some of these important topics
- 16:33- and and really,
- 16:34- work together to solve some of these big
- 16:36- issues within the health care space.
- 16:38- Well, Laura, I thank you for inviting me.
- 16:40- We,
- 16:41- are really passionate about this type of medical
- 16:44- education.
- 16:45- Myself, our vice dean, Miriam Hoffman,
- 16:48- and really all of the folks at the
- 16:50- Hackensack Meridian School of Medicine are eager to
- 16:53- connect with other schools across the country that
- 16:57- are doing similar work and, partner and share
- 16:59- ideas. So,
- 17:01- to all the listeners out there, I would
- 17:03- love to connect and and reach out and
- 17:05- share
- 17:06- some lessons and learn from each other so
- 17:08- that we can advance,
- 17:10- this work together.