Latest / One on One With a Professional / MEDCLUB BARTLESVILLE

Transcript

MEDCLUB BARTLESVILLE · One on One With a Professional

• 0:00
  Good morning, Good morning, good morning, and welcome to Ask the Doctor
• 0:03
  with doctor Carrie Williams with Med Club, Bartlesfel. How are we today?
• 0:07
  Were? Well, you know, I'm great because I've got a great doctor.
• 0:10
  By the way, transparency, Carrie Williams is my doctor direct primary care.
• 0:15
  Tell us about this particular model. This particular model is somewhat new in
• 0:20
  the United States. It's a practice model where patients make direct contact contracts with
• 0:28
  physicians primary care physicians to provide them services at mid Club. We have a
• 0:34
  monthly charge depending on your age, and what that covers is my time,
• 0:41
  my consultations care for chronic diseases and things like physicals, but we do medchecks.
• 0:54
  Extra things are extra labs, prescriptions and we offer those at the club
• 1:02
  at discounted rate. Whi's really great. It's kind of like a one stop
• 1:06
  the deal there. And you're not finding yourself. You know it's your choice,
• 1:10
  but you're not finding yourself, you know, going all over town to
• 1:12
  get things done. You can get most everything you need done right there at
• 1:15
  med Club. Artist. Well, yes, sir, and I genuinely want
• 1:19
  doing them. Yes, you are now the advantage, of course of being
• 1:25
  a member of the med club. You got plenty of but let's take a
• 1:29
  look at it. You Well, first of all, the transparency. You
• 1:33
  know how much you're going to pay every month, it's not changing. You
• 1:37
  know, getting unexpected bills. Wait a minute, this is medical stuff and
• 1:41
  we're not getting unexpected bills. No, And this is usually less expensive.
• 1:46
  The average patient saves over twenty percent that they versus traditional healthcare in terms as
• 1:53
  far as they're overall cost. According to this statistics, and we cut up
• 2:02
  a mitttle man. There's not an insurance company with their hands out, and
• 2:10
  the statistics show that if you're a patient of a direct primary care practice,
• 2:16
  you have, as a general rule, there is a sixty five percent less
• 2:21
  chance that you will end up in the emergency room on an emergency room visit.
• 2:25
  Well, that's great that those are expensive. They are. It's a
• 2:30
  it's not a day at Disney World and for sure, but it may cost
• 2:34
  as much. Oh my, yes, yes, what I'm like is the
• 2:39
  accessibility I have to the doctor. Yes, we'll try to do same day
• 2:45
  or the next day appointment. Some people like to book out further, but
• 2:49
  we'll do that. And for instance, if you've had an unexpected hospitalization and
• 2:53
  you need to be seen quickly after you've been discharged from the hospital, We'll
• 2:57
  try to make room for you to be seen, and a lot of times,
• 3:05
  the number one advantage is is that you get explanations of what's happened.
• 3:10
  Because the medical field can be very subservient. You don't know what's going on
• 3:15
  when you're in the hospital, So having somebody to give you a play by
• 3:20
  play or they did this procedure for that reason, and that's what that's providing
• 3:28
  that patient understanding gets through. It gets rid of a lot of the fear,
• 3:35
  and fear is misery, and so if we can help a patient get
• 3:40
  comfortable with their medical care or what's been done and what to expect to,
• 3:46
  we've really done our job. One thing I like is that the appointments are
• 3:51
  waiting in a waiting room for an hour, can be seen for five minutes.
• 3:55
  That's correct. We're trying not to know any one way and limit the
• 4:02
  size of the practice. When I was in a traditional medical practice, I
• 4:05
  had over three thousand patients. At med Club, we limit our patients just
• 4:12
  seven hundred, so I have time to get to know you and most of
• 4:16
  the appointments are at least a half hour, and you know, some patients
• 4:23
  want that, some patients don't. But the explanation going back, the accessibility
• 4:30
  is a huge thing. Being accessible to a natural physician is huge. Well,
• 4:39
  you get more personalized care and for a lot of people that goes a
• 4:44
  long way because we're used to kind of being shuffled around and we might only
• 4:48
  get to see your doctor three to four minutes and tops. Yes, and
• 4:53
  then it's in out by sea, here's your bill, yes, And it's
• 4:56
  not that way there. As a patient, I get to ask questions.
• 5:00
  You encourage that. Yes, I encourage my patients to bring a list with
• 5:03
  them to the appointment written please, because you're not going to remember them.
• 5:08
  That's exactly right. Getting their questions answered again takes takes the guesswork out by
• 5:20
  the patient. Go and read the computer, look it up. But getting
• 5:27
  to the vocabulary is a lot of times very confusing and so many things mean
• 5:32
  the same thing and understanding oh they did this, that means sad and I
• 5:43
  have to anticipate this coming at me. Yes, every patient is different,
• 5:49
  but the disease process is kind of with most acts similar. One thing I
• 5:57
  like is that you will actually bring out a physical book if needed. Absolutely,
• 6:01
  I'll show the patient exactly what is going on and why so that we
• 6:06
  understand it. And that's something that I've never witnessed is a patient I am
• 6:14
  my entire life until being a member of med Club ARTICLM well providing that patient
• 6:19
  explanation and understanding, understanding how that doctor's thinking about you, Understanding this is
• 6:28
  where this particular organ lives, and showing the patient a picture and say,
• 6:33
  when you talk to the doctor, they're going to be talking left right and
• 6:40
  to your post here, and how that doctor determines what that means. Then
• 6:46
  the vocabulary is not so bad. The way that doctor talks to you is
• 6:51
  not that confusing, but bringing that knowledge level up. Also, if I
• 6:57
  send a patient to a specialist, I want them to understand what the specialist
• 7:01
  is going to be thinking about, yeah, and what to anticipate and how
• 7:09
  not give any answers, but how to answer the questions that have been asked
• 7:14
  by the specialist. Therefore, the communication is automatically approved by tenfold yes,
• 7:19
  and my patient will be looked at as a cooperative patient so when they want
• 7:28
  to have back in their office, and that makes doctors are now different than
• 7:33
  anyone else. If they like you, they'll spend more time with you.
• 7:39
  Now, the met Club bartletpill, we talked about that, the monthly fee.
• 7:42
  It covers the primary care and consultation. Now we did kind of mention
• 7:46
  labs and another thing, tell us more about labs and other things. You
• 7:50
  okay, yeah, for lab basic labs for our office, bloodwork, during
• 7:59
  other things. And we have discounted crisis in comparison to the national labs.
• 8:05
  We're not adding on what the insurance company would add all what that middleman for
• 8:11
  processing is. You know what your lab bill's going to be. And also
• 8:18
  with medications. I am in a buying group with other direct primary care practices
• 8:24
  and we get discounted hostel medicines. Oh yes, you do a lot of
• 8:28
  times it will cost you less to purchase it at mid club, will be
• 8:35
  cost you what your insurance will cover. Very good. This is all really
• 8:39
  pretty cool. Now when we take a look at this for IRS purposes,
• 8:45
  and I know some people do, I know I have to these days because
• 8:48
  the IRS seems to like me. What is there some kind of coding or
• 8:52
  something that we have to kind of go through here we talked about I think
• 8:56
  called a health plan. A health plan, the IRIS does not allow individuals
• 9:01
  to detect the monthly costs from their taxes. That should and that's basically the
• 9:09
  only intervention that the IRIS has in this. Now, when we go through
• 9:16
  a cost and payments from med Club, there's the monthly fee. And also
• 9:20
  there's a lot of great things that come along with this, because like you
• 9:24
  said, it's not like every time you visit it's a monthly pet. You're
• 9:28
  going to visit as much as you need to visit. Correct, So if
• 9:33
  I need some screening, I can just come in with an appointment and we
• 9:37
  get that taken care of it. Like say I got an acre of pain.
• 9:39
  A week later, I can call up and say, hey doc,
• 9:43
  yes, and it's still one monthly pee. Yeshow that here? Also text
• 9:50
  and email. My patients and I communicate a lot. Even though you may
• 9:54
  not see me every month, there's a lot of communications that goes on behind
• 10:01
  behind the scenes. Your labs are sent to you. I have looked at
• 10:05
  them. I'll make comments on them, and or X rays or other tests.
• 10:11
  Patients have questions, you know, my medicine that I started is doing
• 10:18
  this? Is this normal? Is this not? And also there's access,
• 10:24
  emergency access to me after hours and on the weekends. So that's that cuts
• 10:31
  down on a lot of the er visits. It does absolutely does we keep
• 10:37
  you well, We'll try, and I put an enorman amount of time into
• 10:41
  the patients, figuring out where they're at, what needs to be done,
• 10:45
  what they've done, what they haven't done, and get them caught up on
• 10:50
  their screenings, figure out their medicines. And sometimes I've got patients that are
• 10:56
  on medicines that don't agree together and adjust things and figure out, more than
• 11:03
  anything, figure out what that patient's goals are. You know, you said
• 11:07
  meet your patients where they are. I know a fellow who hadn't been to
• 11:13
  a doctor for twenty years until he visited you, and he raves about how
• 11:20
  fast you caught up and how fast everything came into play simply because there was
• 11:26
  communication and propertistic And then we're a patient, what their goals are, how
• 11:31
  they plan on living, what their goals are. You know, everyone wants
• 11:35
  a healthy life, but that's not realistic. In setting the realistic expectations.
• 11:43
  Also, it's a little known fact doctors are not reimbursed for reading past medical
• 11:50
  records in the office and there are patients who come with hundreds of pages worth
• 11:56
  of past medical records and that's where doctors find the discrepancies, but they it
• 12:01
  takes hours to go through them. And my theory on that if it's important
• 12:07
  enough to hit my office, this is important enough for me to read and
• 12:11
  understand and see what's been done. And a lot of the costs of a
• 12:16
  patient are cut down in that step right there, because patients don't remember if
• 12:22
  they've had a test, but those records will indicate yay or name that is
• 12:26
  correct and usually the result yes, that is correct. And understanding that and
• 12:31
  being able to document that there's a big deal. Also traditional healthcare, Medicare
• 12:39
  and Medicaid, there's something called medical necessity, which is a big nuisance.
• 12:43
  From time to time. You don't have to prove as a physician why that
• 12:48
  patient needs that test, and a lot of times there's a lot of hoops
• 12:52
  to jump through. If I have old medical records that I am familiar with,
• 12:58
  sometimes I can find that necessity in those. Now, sometimes you're going
• 13:05
  to need health care insurance with direct primary care sometimes tell us about them.
• 13:11
  Sometimes we sometimes are on a catastrophic events, things that you don't anticipate surgeries,
• 13:18
  heart attacks, cancers. These are devastating to patients in their financial well
• 13:26
  being because it's easy to run up tens of thousands of dollars worth of medical
• 13:31
  bills. Also, if you've got cancer, some of those drugs are axorbitedly
• 13:39
  expensive and so a high deductible health care insurance plan is what we recommend to
• 13:46
  go with this because in direct primary care we can catch most of these many
• 13:52
  of the health care needs ahead of time and possibly ward things off or catch
• 14:00
  early before they are a catastrophic event. Very good. How do we become
• 14:05
  a patient of doctor carry Williams at bed Club bartles Built. You have a
• 14:09
  website that will answer almost every question you may have. Also, if you'd
• 14:13
  like to become a patient, there's a place to sign up online. Electronic
• 14:20
  medical workers were flagged me and tell me to take a look at this and
• 14:26
  we will contact you and set up an appointment. If you don't want to
• 14:30
  become a patient but you have questions, we have one appointment up front that
• 14:35
  does not contain any medical but will answer questions about med club for free.
• 14:41
  How do you like that? And what is the website? Again? It
• 14:45
  is med Club Doc Clanny Www. Medclub dot Clanny. Are you located.
• 14:50
  We're located on Highway seventy a five, across the street from Jimmy's Eggs.
• 14:58
  There you go. Thank you for being with us today. Thank you,
• 15:05
  thanks for listening to one anomal professional, a paid presentation in the fourteen Hubret Cave