EVALUATING THE IMPACT OF CHATGPT IMPLEMENTATION ON HR PERFORMANCE SKILLS: A CASE STUDY OF ACADEMIC INSTITUTIONS IN OMAN — Shannaq & Alabri (2025)
Academic institutions increasingly integrate AI-driven tools like ChatGPT to enhance HR performance. However, the effectiveness of such adoption depends on various factors. The study inve stigates the impact of ChatGPT implementation on HR performance skills in Omani academic institutions, with user training, system usability, and cultural factors as moderating variables. Using a structured questionnaire, this study employs survey data coll ected from 791 HR staff from five academic institutions. Structural Equation Modeling (SEM) was used to examine direct and indirect relationships within…
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