Holly Ruxin: Evolving the Finance Industry to Move Money with Empathy
When we think of empathy, we don’t often think of the finance industry. In fact, anything to do with money seems to be the antithesis to an empathetic way of doing business. My next guest is leading a revolution to change that and tells us how money was, actually, created to be empathetic. We’re talking today with Holly Ruxin who shares her very personal experience with seeing the impact on customers when an entire industry is not built for empathy, even when the people involved are very kind and compassionate. She gets real about why we don’t associate the money management industry with…
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