Latest / Making Cents / Wendy Petrie Lost Her Dream Job at 50… Then Reinvented Her BEST Life

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Wendy Petrie Lost Her Dream Job at 50… Then Reinvented Her BEST Life · Making Cents

• 0:00
  You
• 0:00
  can
• 0:00
  do
• 0:01
  everything
• 0:01
  right
• 0:02
  in
• 0:02
  your
• 0:02
  career.
• 0:02
  Work
• 0:03
  hard,
• 0:03
  build
• 0:04
  your
• 0:04
  reputation,
• 0:05
  land
• 0:05
  what
• 0:05
  most
• 0:06
  people
• 0:06
  would
• 0:06
  call
• 0:06
  the
• 0:06
  dream
• 0:07
  job
• 0:08
  and
• 0:08
  still
• 0:09
  lose
• 0:09
  it.
• 0:10
  Just
• 0:10
  ask
• 0:10
  Wendy
• 0:11
  Petrie,
• 0:11
  who
• 0:11
  discovered
• 0:12
  firsthand
• 0:12
  after
• 0:12
  years
• 0:13
  as
• 0:13
  a
• 0:13
  familiar
• 0:14
  face
• 0:14
  reading
• 0:14
  the
• 0:14
  6pm
• 0:15
  news
• 0:15
  to
• 0:15
  New
• 0:16
  Zealanders
• 0:16
  that
• 0:17
  sometimes
• 0:17
  it's
• 0:18
  not
• 0:18
  about
• 0:18
  how
• 0:18
  well
• 0:19
  you
• 0:19
  do.
• 0:19
  It's
• 0:20
  about
• 0:20
  timing,
• 0:20
  the
• 0:21
  economy
• 0:22
  and
• 0:22
  decisions
• 0:22
  made
• 0:23
  above
• 0:23
  your
• 0:23
  head.
• 0:24
  People
• 0:24
  are
• 0:24
  saying,
• 0:25
  oh,
• 0:25
  you
• 0:25
  must
• 0:26
  love
• 0:26
  being
• 0:26
  at
• 0:26
  home
• 0:27
  now
• 0:27
  with
• 0:27
  the
• 0:27
  children
• 0:27
  in
• 0:28
  the
• 0:28
  afternoons.
• 0:28
  I'd
• 0:29
  be
• 0:29
  like,
• 0:29
  no,
• 0:29
  it's
• 0:30
  five
• 0:30
  o',
• 0:30
  clock,
• 0:30
  I'm
• 0:30
  getting
• 0:31
  my
• 0:31
  hair
• 0:31
  and
• 0:31
  makeup
• 0:31
  done,
• 0:32
  and
• 0:32
  I'm
• 0:32
  about
• 0:32
  to
• 0:32
  go
• 0:32
  on
• 0:33
  live
• 0:33
  television
• 0:34
  to
• 0:34
  the
• 0:34
  nation.
• 0:35
  I
• 0:35
  don't
• 0:35
  want
• 0:35
  to
• 0:35
  be
• 0:35
  home
• 0:36
  here
• 0:36
  unloading
• 0:36
  the
• 0:37
  dishwasher
• 0:37
  and
• 0:37
  trying
• 0:37
  to
• 0:37
  figure
• 0:37
  out
• 0:38
  what's
• 0:38
  for
• 0:38
  dinner.
• 0:38
  Took
• 0:39
  me
• 0:39
  a
• 0:39
  long
• 0:39
  time.
• 0:40
  Okay,
• 0:40
  so
• 0:41
  reinvention
• 0:41
  time.
• 0:42
  The
• 0:42
  what
• 0:42
  now
• 0:43
  that
• 0:43
  so
• 0:43
  many
• 0:44
  of
• 0:44
  us
• 0:44
  eventually
• 0:44
  have
• 0:44
  to
• 0:45
  face.
• 0:45
  When
• 0:45
  life
• 0:45
  gets
• 0:46
  unpredictable,
• 0:47
  Wendy
• 0:48
  decided
• 0:48
  she
• 0:48
  was
• 0:49
  ready
• 0:49
  to
• 0:49
  step
• 0:49
  into
• 0:49
  the
• 0:50
  total
• 0:50
  unknown
• 0:51
  and
• 0:51
  become
• 0:52
  a
• 0:52
  business
• 0:52
  owner.
• 0:53
  So
• 0:53
  scary
• 0:54
  when
• 0:54
  you're
• 0:54
  putting
• 0:54
  your
• 0:54
  house
• 0:54
  on
• 0:55
  it
• 0:55
  and
• 0:55
  you're
• 0:55
  putting
• 0:55
  your
• 0:56
  whole
• 0:56
  lives
• 0:56
  on
• 0:57
  it.
• 0:57
  I'll
• 0:57
  bet.
• 0:58
  Yeah.
• 0:59
  And
• 1:00
  you're
• 1:00
  in
• 1:00
  your
• 1:00
  mid-50s.
• 1:01
  Yeah,
• 1:01
  yeah.
• 1:01
  What?
• 1:02
  There's
• 1:02
  a
• 1:02
  lot
• 1:02
  of
• 1:02
  tears
• 1:03
  making
• 1:04
  a
• 1:04
  move
• 1:04
  like
• 1:04
  that
• 1:05
  later
• 1:05
  on
• 1:05
  in
• 1:05
  your
• 1:05
  career.
• 1:06
  Well,
• 1:07
  it's
• 1:07
  risky.
• 1:08
  And
• 1:08
  while
• 1:09
  there's
• 1:09
  a
• 1:09
  lot
• 1:09
  of
• 1:09
  glossy
• 1:10
  stories
• 1:10
  around
• 1:11
  about
• 1:11
  what
• 1:11
  it's
• 1:11
  like
• 1:11
  to
• 1:12
  become
• 1:12
  a
• 1:12
  business
• 1:12
  owner,
• 1:13
  the
• 1:13
  reality
• 1:14
  is
• 1:14
  often
• 1:15
  hard
• 1:15
  work
• 1:16
  and
• 1:16
  a
• 1:16
  huge
• 1:17
  learning
• 1:17
  curve.
• 1:18
  Had
• 1:18
  I
• 1:18
  not
• 1:18
  had
• 1:19
  that
• 1:19
  kind
• 1:19
  of
• 1:19
  cavalier,
• 1:20
  naive
• 1:21
  attitude,
• 1:21
  I
• 1:21
  probably
• 1:21
  wouldn't
• 1:22
  have
• 1:22
  bought
• 1:22
  a
• 1:22
  business.
• 1:23
  And
• 1:23
  then,
• 1:24
  you
• 1:24
  know,
• 1:24
  if
• 1:24
  I'd
• 1:25
  known
• 1:25
  how
• 1:25
  hard
• 1:25
  it
• 1:25
  was
• 1:26
  and
• 1:26
  if
• 1:26
  I'd
• 1:26
  known
• 1:27
  the
• 1:27
  struggles
• 1:28
  and
• 1:28
  the
• 1:28
  setbacks
• 1:29
  and
• 1:29
  the
• 1:29
  challenges,
• 1:30
  maybe
• 1:31
  I
• 1:31
  wouldn't
• 1:31
  have
• 1:31
  done
• 1:31
  it.
• 1:32
  And
• 1:32
  so
• 1:32
  I'm
• 1:32
  glad
• 1:32
  that
• 1:33
  we
• 1:33
  did
• 1:33
  because
• 1:33
  the
• 1:34
  reward
• 1:34
  is
• 1:34
  massive.
• 1:35
  But
• 1:35
  it
• 1:35
  was,
• 1:36
  yeah,
• 1:36
  definitely
• 1:37
  a
• 1:38
  lot.
• 1:38
  So
• 1:39
  welcome
• 1:39
  to
• 1:39
  Making
• 1:40
  Sense.
• 1:40
  It's
• 1:40
  the
• 1:41
  podcast
• 1:41
  people
• 1:41
  who
• 1:41
  want
• 1:42
  financial
• 1:42
  freedom
• 1:43
  without
• 1:43
  giving
• 1:43
  up
• 1:43
  their
• 1:44
  coffee.
• 1:44
  I'm
• 1:45
  Frances
• 1:45
  Cook,
• 1:45
  a
• 1:45
  financial
• 1:46
  journalist
• 1:46
  and
• 1:46
  fellow
• 1:47
  financial
• 1:47
  freedom
• 1:47
  seeker
• 1:48
  who
• 1:48
  makes
• 1:48
  money
• 1:49
  simple
• 1:49
  for
• 1:49
  you.
• 1:50
  Today,
• 1:51
  we're
• 1:51
  getting
• 1:51
  real
• 1:52
  about
• 1:52
  what
• 1:52
  it
• 1:52
  actually
• 1:53
  takes
• 1:53
  to
• 1:53
  start
• 1:54
  again.
• 1:54
  The
• 1:55
  risk,
• 1:55
  the
• 1:56
  reality,
• 1:56
  and
• 1:57
  what
• 1:57
  reinvention
• 1:58
  really
• 1:58
  costs.
• 1:59
  This
• 2:00
  episode
• 2:00
  of
• 2:00
  Making
• 2:01
  Sense
• 2:01
  is
• 2:01
  brought
• 2:01
  to
• 2:02
  you
• 2:02
  in
• 2:02
  partnership
• 2:02
  with
• 2:02
  Odoo,
• 2:03
  the
• 2:03
  all
• 2:04
  in
• 2:04
  one
• 2:04
  business
• 2:04
  management
• 2:05
  platform
• 2:05
  that
• 2:06
  brings
• 2:06
  everything
• 2:06
  you
• 2:07
  need
• 2:07
  to
• 2:07
  run
• 2:07
  your
• 2:08
  business
• 2:08
  into
• 2:08
  one
• 2:09
  place,
• 2:10
  fully
• 2:10
  integrated
• 2:11
  and
• 2:11
  actually
• 2:11
  affordable.
• 2:12
  Go
• 2:13
  to
• 2:13
  odoo.com
• 2:14
  that's
• 2:15
  o
• 2:15
  d
• 2:15
  double
• 2:15
  o
• 2:16
  dot
• 2:16
  com
• 2:16
  for
• 2:17
  more.
• 2:17
  Welcome.
• 2:18
  Really
• 2:19
  pleased
• 2:19
  to
• 2:19
  have
• 2:19
  you
• 2:19
  on.
• 2:19
  I've
• 2:20
  been
• 2:20
  watching
• 2:20
  your
• 2:21
  journey
• 2:22
  just
• 2:22
  like
• 2:22
  stalking
• 2:22
  you
• 2:23
  on
• 2:23
  LinkedIn.
• 2:24
  We
• 2:24
  all
• 2:24
  have
• 2:24
  a
• 2:24
  good
• 2:24
  stalk
• 2:26
  Love
• 2:26
  it.
• 2:26
  And
• 2:26
  I
• 2:27
  thought
• 2:27
  it
• 2:27
  was
• 2:27
  really
• 2:27
  interesting
• 2:28
  because
• 2:28
  you
• 2:28
  had
• 2:28
  such
• 2:29
  a
• 2:29
  high
• 2:29
  profile,
• 2:30
  the
• 2:30
  job
• 2:31
  everyone
• 2:31
  wants
• 2:31
  for
• 2:32
  so
• 2:32
  long,
• 2:33
  and
• 2:33
  then
• 2:33
  you
• 2:33
  hit
• 2:33
  that
• 2:34
  point
• 2:34
  of
• 2:35
  COVID
• 2:35
  casualty,
• 2:36
  like
• 2:36
  so
• 2:36
  many
• 2:37
  of
• 2:37
  us,
• 2:37
  and
• 2:37
  then
• 2:38
  reinvention
• 2:39
  in
• 2:39
  your
• 2:39
  50s.
• 2:40
  Exactly.
• 2:41
  What's
• 2:41
  that
• 2:41
  like
• 2:41
  staring
• 2:42
  down
• 2:42
  the
• 2:42
  barrel
• 2:42
  of,
• 2:43
  oh,
• 2:43
  I'm
• 2:43
  just
• 2:43
  going
• 2:43
  to
• 2:43
  change
• 2:44
  everything?
• 2:45
  Well,
• 2:45
  I'm
• 2:45
  not
• 2:45
  gonna
• 2:45
  sugarcoat
• 2:46
  it.
• 2:46
  It
• 2:46
  is
• 2:47
  challenging
• 2:48
  and
• 2:49
  daunting
• 2:49
  and
• 2:50
  all
• 2:50
  of
• 2:50
  those
• 2:50
  things.
• 2:50
  It's
• 2:51
  not
• 2:51
  like
• 2:51
  you
• 2:51
  suddenly
• 2:52
  hit
• 2:52
  your
• 2:52
  mid-50s
• 2:53
  and
• 2:53
  go,
• 2:53
  I
• 2:54
  think
• 2:54
  I'm
• 2:54
  gonna
• 2:54
  start
• 2:54
  a
• 2:55
  new
• 2:55
  business
• 2:55
  in
• 2:55
  an
• 2:56
  industry
• 2:56
  that
• 2:56
  I
• 2:56
  don't
• 2:56
  know
• 2:57
  anything
• 2:57
  about
• 2:57
  yet.
• 2:58
  But
• 2:59
  now
• 2:59
  that
• 2:59
  I'm
• 2:59
  six
• 3:00
  months
• 3:00
  in,
• 3:00
  I
• 3:00
  would
• 3:01
  say
• 3:01
  you
• 3:01
  can
• 3:02
  do
• 3:02
  anything,
• 3:02
  anytime
• 3:03
  at
• 3:03
  any
• 3:03
  age.
• 3:04
  And
• 3:04
  that's
• 3:04
  been
• 3:04
  really
• 3:05
  empowering
• 3:05
  for
• 3:05
  me
• 3:06
  and
• 3:06
  I
• 3:07
  hope
• 3:07
  it
• 3:07
  is
• 3:07
  helpful
• 3:07
  to
• 3:08
  other
• 3:08
  people
• 3:08
  as
• 3:08
  well.
• 3:09
  Yeah,
• 3:09
  yeah,
• 3:09
  100%.
• 3:10
  It's
• 3:10
  really
• 3:11
  funny,
• 3:11
  isn't
• 3:11
  it,
• 3:11
  because
• 3:11
  you
• 3:11
  spend
• 3:12
  so
• 3:12
  long
• 3:13
  building
• 3:13
  this
• 3:13
  life,
• 3:14
  I
• 3:14
  assume
• 3:15
  because
• 3:15
  you
• 3:15
  quite
• 3:15
  like
• 3:15
  it
• 3:15
  that
• 3:16
  way,
• 3:16
  and
• 3:16
  then
• 3:16
  it
• 3:16
  sort
• 3:16
  of
• 3:17
  gets
• 3:17
  all
• 3:17
  like
• 3:17
  tossed
• 3:18
  up
• 3:18
  in
• 3:18
  the
• 3:18
  air.
• 3:18
  But
• 3:19
  yet
• 3:20
  I
• 3:20
  am
• 3:20
  talking
• 3:21
  to
• 3:21
  so
• 3:21
  many
• 3:21
  people
• 3:21
  that
• 3:21
  that's
• 3:22
  happening
• 3:22
  to
• 3:22
  all
• 3:22
  the
• 3:22
  time.
• 3:22
  I
• 3:23
  mean,
• 3:23
  have
• 3:23
  you
• 3:23
  had
• 3:23
  friends
• 3:23
  and
• 3:24
  family
• 3:24
  sort
• 3:24
  of
• 3:24
  have
• 3:24
  to
• 3:24
  go
• 3:24
  through
• 3:25
  the
• 3:25
  reinvention
• 3:25
  as
• 3:25
  well?
• 3:26
  Change
• 3:26
  happens
• 3:27
  to
• 3:27
  everyone,
• 3:27
  you
• 3:28
  know,
• 3:28
  no
• 3:28
  matter
• 3:28
  where
• 3:28
  you
• 3:28
  are,
• 3:29
  no
• 3:29
  matter
• 3:29
  what
• 3:29
  stage
• 3:29
  of
• 3:30
  your
• 3:30
  life,
• 3:30
  things
• 3:30
  are
• 3:31
  going
• 3:31
  to
• 3:31
  happen
• 3:31
  and
• 3:31
  things
• 3:32
  are
• 3:32
  going
• 3:32
  to
• 3:32
  change.
• 3:33
  So
• 3:33
  for
• 3:34
  me,
• 3:34
  it
• 3:34
  was
• 3:34
  about
• 3:35
  redefining
• 3:35
  who
• 3:36
  I
• 3:36
  was
• 3:36
  and
• 3:37
  what
• 3:37
  is
• 3:37
  my
• 3:37
  next
• 3:37
  chapter.
• 3:38
  And
• 3:38
  once
• 3:38
  I
• 3:38
  got
• 3:39
  my
• 3:39
  head
• 3:39
  around
• 3:39
  that,
• 3:39
  it
• 3:40
  was,
• 3:41
  it
• 3:41
  was
• 3:41
  exciting
• 3:41
  and
• 3:42
  what
• 3:42
  else
• 3:42
  can
• 3:42
  I
• 3:42
  do?
• 3:43
  Yeah,
• 3:43
  yeah,
• 3:44
  you
• 3:44
  can
• 3:44
  really
• 3:44
  build
• 3:45
  something
• 3:45
  for
• 3:45
  yourself.
• 3:46
  And
• 3:46
  I
• 3:46
  think
• 3:46
  sort
• 3:47
  of
• 3:47
  when
• 3:47
  you
• 3:47
  come
• 3:47
  to
• 3:47
  the
• 3:47
  end,
• 3:48
  I
• 3:48
  mean,
• 3:48
  well,
• 3:48
  it's
• 3:49
  not
• 3:49
  the
• 3:49
  end
• 3:49
  of
• 3:49
  your
• 3:49
  journey.
• 3:50
  You're
• 3:50
  living
• 3:50
  it
• 3:50
  right
• 3:51
  now.
• 3:51
  But
• 3:51
  you
• 3:51
  know,
• 3:51
  you
• 3:51
  hit
• 3:51
  an
• 3:52
  end
• 3:52
  point
• 3:52
  where
• 3:52
  it's
• 3:53
  like,
• 3:53
  okay,
• 3:53
  here
• 3:53
  we
• 3:53
  go.
• 3:53
  I
• 3:54
  went
• 3:54
  through
• 3:54
  a
• 3:54
  thing
• 3:54
  and
• 3:54
  I'm
• 3:54
  in
• 3:55
  a
• 3:55
  good
• 3:55
  spot
• 3:55
  now
• 3:56
  at
• 3:56
  the
• 3:56
  beginning
• 3:56
  of
• 3:57
  it.
• 3:57
  A
• 3:57
  bit
• 3:57
  freaky
• 3:58
  though,
• 3:58
  right
• 3:58
  when
• 3:58
  it
• 3:59
  first
• 3:59
  happened
• 4:00
  and
• 4:00
  you
• 4:00
  realized
• 4:01
  tvn's
• 4:01
  our
• 4:01
  job
• 4:01
  going,
• 4:02
  was
• 4:02
  that
• 4:03
  quite
• 4:03
  sudden?
• 4:04
  Yeah,
• 4:04
  it
• 4:04
  was
• 4:04
  sudden.
• 4:05
  It
• 4:05
  was
• 4:05
  in
• 4:06
  the
• 4:06
  middle
• 4:06
  of
• 4:06
  COVID
• 4:07
  We'd
• 4:07
  just
• 4:08
  been
• 4:08
  through
• 4:08
  lockdown
• 4:09
  tvnz.
• 4:10
  We
• 4:10
  went
• 4:10
  into
• 4:10
  two
• 4:10
  teams.
• 4:11
  I
• 4:11
  was
• 4:11
  in
• 4:12
  the
• 4:13
  and
• 4:13
  Simon
• 4:13
  was
• 4:13
  heading
• 4:14
  up
• 4:14
  the
• 4:14
  blue
• 4:14
  team
• 4:15
  and
• 4:16
  we
• 4:16
  were
• 4:16
  completely
• 4:17
  separate
• 4:17
  and
• 4:17
  that
• 4:18
  was
• 4:18
  great
• 4:18
  for
• 4:19
  keeping
• 4:19
  safe.
• 4:20
  But
• 4:20
  then
• 4:20
  all
• 4:21
  of
• 4:21
  a
• 4:21
  sudden
• 4:21
  I
• 4:22
  became
• 4:22
  a
• 4:22
  weird
• 4:23
  sideshow
• 4:23
  to
• 4:24
  the
• 4:24
  news
• 4:24
  and
• 4:25
  that
• 4:25
  was
• 4:25
  really
• 4:25
  weird
• 4:25
  to
• 4:26
  see
• 4:26
  my
• 4:26
  name
• 4:27
  in
• 4:27
  the
• 4:27
  papers.
• 4:27
  I
• 4:28
  think
• 4:28
  the
• 4:28
  Herald
• 4:28
  called
• 4:29
  me
• 4:29
  the
• 4:29
  highest
• 4:30
  profile
• 4:30
  casualty
• 4:31
  of
• 4:32
  COVID
• 4:32
  which
• 4:32
  was
• 4:33
  very,
• 4:33
  very
• 4:34
  strange
• 4:34
  time.
• 4:35
  And
• 4:35
  it
• 4:35
  was
• 4:35
  I
• 4:36
  think
• 4:36
  it
• 4:36
  took
• 4:36
  me
• 4:36
  a
• 4:37
  long
• 4:37
  time
• 4:37
  to
• 4:37
  get
• 4:37
  over
• 4:37
  it.
• 4:38
  I
• 4:39
  kept
• 4:39
  saying
• 4:39
  to
• 4:39
  myself,
• 4:41
  that
• 4:41
  is
• 4:41
  not
• 4:42
  me.
• 4:42
  That
• 4:42
  doesn't
• 4:42
  define
• 4:43
  me.
• 4:43
  That
• 4:43
  was
• 4:44
  my
• 4:44
  job.
• 4:44
  But
• 4:45
  as
• 4:45
  much
• 4:45
  as
• 4:45
  you
• 4:45
  say
• 4:46
  that,
• 4:46
  I
• 4:46
  think
• 4:46
  I
• 4:46
  did
• 4:47
  define
• 4:47
  myself
• 4:47
  by
• 4:48
  my
• 4:48
  job.
• 4:49
  And
• 4:49
  14
• 4:49
  years
• 4:50
  I
• 4:50
  had
• 4:51
  had
• 4:51
  children
• 4:51
  grow
• 4:52
  up,
• 4:52
  I
• 4:52
  hadn't
• 4:53
  been
• 4:53
  around
• 4:53
  for
• 4:53
  the
• 4:53
  afternoon.
• 4:54
  All
• 4:54
  of
• 4:54
  a
• 4:54
  sudden
• 4:55
  I
• 4:55
  was
• 4:55
  at
• 4:56
  home
• 4:56
  in
• 4:56
  the
• 4:56
  afternoon
• 4:57
  unloading
• 4:58
  the
• 4:58
  dishwasher.
• 4:58
  And
• 4:59
  people
• 4:59
  are
• 4:59
  saying,
• 5:00
  oh,
• 5:00
  you
• 5:00
  must
• 5:01
  love
• 5:01
  being
• 5:01
  at
• 5:01
  home
• 5:02
  now
• 5:02
  with
• 5:02
  the
• 5:02
  children.
• 5:02
  In
• 5:03
  the
• 5:03
  afternoons,
• 5:03
  I'll
• 5:04
  be
• 5:04
  like,
• 5:04
  no,
• 5:04
  it's
• 5:05
  five
• 5:05
  o',
• 5:05
  clock,
• 5:05
  I'm
• 5:06
  getting
• 5:06
  my
• 5:06
  hair
• 5:06
  and
• 5:06
  makeup
• 5:06
  done,
• 5:07
  and
• 5:07
  I'm
• 5:07
  about
• 5:07
  to
• 5:07
  go
• 5:07
  on
• 5:08
  live
• 5:08
  television
• 5:09
  to
• 5:09
  the
• 5:09
  nation.
• 5:10
  I
• 5:10
  don't
• 5:10
  want
• 5:10
  to
• 5:10
  be
• 5:11
  home
• 5:11
  here
• 5:11
  unloading
• 5:12
  the
• 5:12
  dishwasher
• 5:12
  and
• 5:12
  trying
• 5:12
  to
• 5:12
  figure
• 5:13
  out
• 5:13
  what's
• 5:13
  for
• 5:13
  dinner.
• 5:14
  So
• 5:14
  it
• 5:14
  was
• 5:15
  a
• 5:15
  real
• 5:15
  readjustment
• 5:16
  and
• 5:16
  it
• 5:17
  took.
• 5:17
  It
• 5:17
  took
• 5:17
  me
• 5:17
  a
• 5:18
  while.
• 5:18
  Took
• 5:18
  me
• 5:18
  a
• 5:18
  long
• 5:18
  time.
• 5:19
  It's
• 5:19
  funny
• 5:20
  how
• 5:20
  you
• 5:20
  mentioned
• 5:20
  that
• 5:20
  identity
• 5:21
  part,
• 5:21
  because
• 5:22
  I
• 5:23
  so
• 5:23
  hear
• 5:24
  you
• 5:24
  on
• 5:24
  that.
• 5:24
  When
• 5:24
  I
• 5:25
  left
• 5:25
  sort
• 5:25
  of
• 5:25
  the
• 5:26
  mainstream
• 5:26
  newsroom
• 5:27
  journalism
• 5:27
  to
• 5:28
  go
• 5:28
  and
• 5:28
  do
• 5:28
  my
• 5:28
  own
• 5:29
  thing
• 5:29
  independently,
• 5:30
  it
• 5:30
  wasn't
• 5:31
  entirely
• 5:31
  a
• 5:31
  choice
• 5:31
  for
• 5:32
  me
• 5:32
  either.
• 5:32
  It
• 5:33
  was
• 5:33
  a
• 5:33
  little
• 5:33
  bit
• 5:33
  of
• 5:34
  situation
• 5:34
  thrust
• 5:34
  upon
• 5:35
  me
• 5:35
  and
• 5:35
  then
• 5:35
  making
• 5:35
  the
• 5:35
  best
• 5:35
  of
• 5:36
  it.
• 5:36
  And
• 5:36
  I've
• 5:37
  always.
• 5:37
  I
• 5:38
  mean,
• 5:38
  I've
• 5:38
  done
• 5:38
  so
• 5:38
  much
• 5:39
  in
• 5:39
  the
• 5:39
  financial
• 5:39
  space
• 5:39
  and
• 5:40
  so
• 5:40
  much
• 5:40
  of
• 5:40
  what
• 5:40
  I've
• 5:40
  talked
• 5:40
  to
• 5:40
  you
• 5:40
  about,
• 5:41
  as
• 5:41
  you
• 5:41
  know,
• 5:41
  it
• 5:41
  gives
• 5:41
  you
• 5:41
  independence
• 5:42
  and
• 5:42
  you
• 5:42
  can't
• 5:42
  define
• 5:43
  yourself
• 5:43
  by
• 5:43
  your
• 5:43
  job.
• 5:44
  And
• 5:44
  yet
• 5:45
  I
• 5:45
  still
• 5:46
  found
• 5:46
  myself
• 5:46
  having
• 5:46
  a
• 5:47
  little
• 5:47
  bit
• 5:47
  of
• 5:47
  an
• 5:47
  identity
• 5:48
  crisis.
• 5:49
  Even
• 5:50
  after
• 5:50
  I
• 5:51
  had
• 5:51
  been
• 5:51
  working
• 5:51
  on
• 5:52
  that
• 5:52
  the
• 5:52
  whole
• 5:52
  time
• 5:52
  and
• 5:52
  knowing
• 5:53
  I
• 5:53
  needed
• 5:53
  to
• 5:53
  guard
• 5:53
  against
• 5:54
  it,
• 5:54
  it
• 5:54
  was
• 5:54
  still
• 5:54
  part
• 5:54
  of
• 5:54
  my
• 5:55
  identity.
• 5:55
  It
• 5:56
  really
• 5:57
  seeps
• 5:57
  in
• 5:58
  deep,
• 5:58
  doesn't
• 5:59
  it,
• 5:59
  what
• 5:59
  you
• 5:59
  do
• 5:59
  for
• 5:59
  work?
• 5:59
  It's
• 6:00
  so
• 6:00
  much
• 6:00
  of
• 6:00
  your
• 6:00
  day.
• 6:00
  So
• 6:01
  of
• 6:01
  course,
• 6:01
  it's
• 6:01
  so
• 6:01
  much
• 6:01
  of
• 6:01
  your
• 6:02
  identity.
• 6:02
  I
• 6:02
  feel.
• 6:03
  I
• 6:03
  agree.
• 6:03
  And
• 6:04
  it
• 6:04
  took
• 6:04
  a
• 6:04
  long
• 6:05
  time
• 6:06
  to
• 6:06
  separate
• 6:06
  myself
• 6:07
  from
• 6:07
  that
• 6:07
  news
• 6:07
  anchor
• 6:08
  identity.
• 6:08
  And
• 6:09
  who
• 6:09
  else
• 6:09
  am
• 6:10
  I?
• 6:10
  What
• 6:10
  is
• 6:10
  my
• 6:10
  next
• 6:11
  chapter
• 6:12
  that
• 6:12
  doesn't
• 6:12
  define
• 6:13
  me?
• 6:13
  That
• 6:13
  chapter
• 6:14
  was
• 6:14
  my
• 6:14
  life,
• 6:14
  and
• 6:14
  I
• 6:15
  love
• 6:15
  that
• 6:15
  life.
• 6:15
  And
• 6:15
  maybe
• 6:16
  I
• 6:16
  didn't
• 6:16
  choose
• 6:16
  to
• 6:16
  be
• 6:16
  made
• 6:17
  redundant,
• 6:17
  but
• 6:18
  it
• 6:18
  was
• 6:18
  going
• 6:18
  to
• 6:18
  happen
• 6:19
  at
• 6:19
  some
• 6:19
  time.
• 6:19
  And
• 6:20
  of
• 6:20
  course,
• 6:20
  there's
• 6:20
  a
• 6:20
  financial
• 6:21
  aspect
• 6:21
  of
• 6:21
  it,
• 6:21
  too.
• 6:22
  How
• 6:22
  prepared
• 6:23
  were
• 6:23
  you
• 6:23
  to
• 6:24
  have
• 6:24
  this
• 6:24
  spanner
• 6:25
  thrown
• 6:25
  in
• 6:25
  the
• 6:25
  works
• 6:26
  of
• 6:26
  your
• 6:26
  financial
• 6:26
  life?
• 6:27
  Yeah,
• 6:27
  I
• 6:28
  wasn't
• 6:28
  prepared.
• 6:28
  I
• 6:29
  wasn't
• 6:29
  prepared.
• 6:30
  And
• 6:30
  maybe
• 6:31
  that
• 6:31
  was.
• 6:31
  I
• 6:31
  should
• 6:31
  have
• 6:31
  been
• 6:32
  more
• 6:32
  prepared.
• 6:32
  Now
• 6:32
  I
• 6:32
  look
• 6:33
  back
• 6:33
  on
• 6:33
  it.
• 6:33
  But
• 6:33
  are
• 6:34
  you
• 6:34
  ever
• 6:34
  prepared
• 6:35
  to
• 6:35
  lose
• 6:36
  your
• 6:36
  job?
• 6:36
  The
• 6:36
  thing
• 6:37
  is,
• 6:37
  what
• 6:37
  was
• 6:38
  scary
• 6:38
  about
• 6:38
  it
• 6:38
  was
• 6:38
  we
• 6:38
  were
• 6:39
  in
• 6:39
  the
• 6:39
  midst
• 6:39
  of
• 6:39
  COVID
• 6:40
  I
• 6:40
  Was
• 6:41
  looking
• 6:41
  around,
• 6:41
  I
• 6:41
  didn't
• 6:41
  see
• 6:42
  a
• 6:42
  lot
• 6:42
  of
• 6:42
  other
• 6:42
  news
• 6:42
  anchor
• 6:43
  jobs
• 6:43
  out
• 6:43
  there.
• 6:44
  It's
• 6:45
  not
• 6:45
  so
• 6:45
  many.
• 6:45
  Not
• 6:46
  like
• 6:46
  there's
• 6:46
  a
• 6:46
  little
• 6:46
  news
• 6:47
  anchor
• 6:47
  job
• 6:47
  that
• 6:47
  I
• 6:48
  can
• 6:48
  just
• 6:48
  move
• 6:48
  on
• 6:48
  to.
• 6:49
  So
• 6:49
  you
• 6:50
  really
• 6:50
  are
• 6:50
  thinking,
• 6:51
  what
• 6:51
  am
• 6:51
  I
• 6:51
  going
• 6:51
  to
• 6:52
  do
• 6:52
  next?
• 6:52
  We're
• 6:52
  in
• 6:52
  the
• 6:52
  middle
• 6:53
  of
• 6:53
  COVID
• 6:53
  and
• 6:54
  let's
• 6:54
  face
• 6:54
  it,
• 6:55
  the
• 6:55
  media
• 6:55
  in
• 6:56
  the
• 6:56
  last
• 6:56
  few
• 6:56
  years
• 6:56
  has
• 6:56
  changed
• 6:57
  heaps
• 6:58
  and
• 6:58
  it's
• 6:58
  not
• 6:58
  for
• 6:59
  the
• 6:59
  better.
• 6:59
  Like
• 6:59
  we
• 6:59
  are
• 7:00
  lean,
• 7:00
  mean
• 7:01
  machines
• 7:01
  these
• 7:01
  days
• 7:02
  because
• 7:02
  the
• 7:03
  old
• 7:03
  days,
• 7:03
  the
• 7:04
  heydays
• 7:04
  of
• 7:04
  media
• 7:05
  are
• 7:05
  gone
• 7:06
  and
• 7:07
  our
• 7:07
  kids
• 7:07
  are
• 7:07
  not
• 7:08
  watching
• 7:08
  the
• 7:08
  news
• 7:08
  the
• 7:09
  way
• 7:09
  we
• 7:09
  watch
• 7:09
  the
• 7:09
  news.
• 7:10
  So
• 7:10
  we
• 7:10
  have
• 7:10
  to
• 7:10
  adapt.
• 7:11
  We've
• 7:11
  had
• 7:11
  to
• 7:11
  change
• 7:12
  and
• 7:12
  the
• 7:12
  whole
• 7:12
  media
• 7:13
  landscape
• 7:13
  has
• 7:14
  changed.
• 7:14
  So
• 7:15
  perhaps
• 7:15
  that
• 7:15
  was
• 7:15
  just
• 7:16
  the
• 7:16
  start
• 7:16
  of
• 7:16
  something
• 7:16
  that
• 7:17
  was
• 7:17
  coming
• 7:17
  and
• 7:18
  we're
• 7:18
  all
• 7:18
  having
• 7:19
  to
• 7:19
  adapt.
• 7:20
  Yeah.
• 7:20
  Do
• 7:21
  you
• 7:21
  think
• 7:21
  it'll
• 7:21
  ever
• 7:21
  go
• 7:21
  back
• 7:21
  to
• 7:22
  what
• 7:22
  it
• 7:22
  was
• 7:22
  or
• 7:22
  are
• 7:22
  we
• 7:22
  just
• 7:22
  stuck
• 7:23
  here?
• 7:24
  I
• 7:24
  don't
• 7:24
  think
• 7:24
  so.
• 7:25
  I
• 7:25
  mean,
• 7:25
  it's
• 7:25
  just
• 7:26
  our
• 7:27
  children,
• 7:27
  there's
• 7:28
  so
• 7:28
  much
• 7:28
  going
• 7:28
  on
• 7:28
  in
• 7:29
  the
• 7:29
  digital
• 7:29
  world
• 7:30
  and
• 7:30
  the
• 7:30
  digital
• 7:30
  space
• 7:31
  and
• 7:31
  how
• 7:31
  do
• 7:32
  we
• 7:32
  get
• 7:32
  their
• 7:32
  attention?
• 7:32
  How
• 7:33
  do
• 7:33
  we
• 7:33
  get
• 7:33
  our
• 7:33
  kids
• 7:33
  attention?
• 7:34
  Because
• 7:34
  news
• 7:35
  is
• 7:35
  important.
• 7:35
  It's
• 7:35
  probably
• 7:36
  more
• 7:36
  important
• 7:36
  than
• 7:36
  ever.
• 7:37
  And
• 7:37
  when
• 7:37
  my
• 7:38
  16
• 7:38
  year
• 7:38
  old
• 7:38
  son
• 7:39
  talks
• 7:39
  about
• 7:39
  something
• 7:39
  he's
• 7:39
  seen
• 7:40
  on
• 7:40
  Snapchat
• 7:41
  or
• 7:42
  TikTok
• 7:43
  and
• 7:43
  I
• 7:43
  always
• 7:43
  say,
• 7:44
  what
• 7:44
  is
• 7:44
  your
• 7:44
  source?
• 7:45
  And
• 7:45
  he
• 7:45
  doesn't
• 7:45
  know
• 7:45
  his
• 7:46
  source
• 7:46
  and
• 7:46
  it's
• 7:46
  like
• 7:47
  fake
• 7:47
  news,
• 7:47
  you
• 7:48
  know,
• 7:48
  it's
• 7:48
  just,
• 7:49
  it's
• 7:49
  never
• 7:50
  been
• 7:50
  more
• 7:50
  important
• 7:50
  yet.
• 7:51
  It's
• 7:52
  so
• 7:52
  diluted
• 7:52
  now
• 7:53
  and
• 7:53
  it
• 7:53
  is,
• 7:53
  it's
• 7:53
  a
• 7:53
  different
• 7:54
  landscape
• 7:54
  and
• 7:54
  it
• 7:54
  is
• 7:54
  a
• 7:55
  bit
• 7:55
  frightening.
• 7:55
  Yeah,
• 7:56
  it
• 7:56
  absolutely
• 7:57
  freaks
• 7:57
  me
• 7:57
  out.
• 7:57
  I
• 7:57
  mean,
• 7:57
  we've
• 7:58
  got
• 7:58
  very
• 7:58
  young
• 7:58
  children.
• 7:59
  I've
• 7:59
  got.
• 7:59
  My
• 7:59
  children
• 8:00
  are
• 8:00
  totally
• 8:00
  different
• 8:00
  ends
• 8:01
  the
• 8:01
  scale
• 8:01
  from
• 8:01
  yours.
• 8:02
  And
• 8:02
  we're
• 8:02
  still
• 8:02
  having
• 8:03
  those
• 8:03
  conversations
• 8:03
  of
• 8:03
  what
• 8:04
  will
• 8:04
  we
• 8:04
  do
• 8:04
  when
• 8:04
  they
• 8:05
  want
• 8:05
  smartphones?
• 8:06
  How
• 8:06
  will
• 8:06
  we
• 8:06
  handle
• 8:07
  that?
• 8:07
  I
• 8:07
  don't
• 8:07
  know.
• 8:08
  I
• 8:08
  just
• 8:08
  know
• 8:09
  that
• 8:09
  it
• 8:09
  worries
• 8:10
  me.
• 8:10
  It
• 8:10
  freaks
• 8:10
  me
• 8:11
  out.
• 8:11
  But
• 8:12
  anyway,
• 8:12
  coming
• 8:13
  back
• 8:13
  to
• 8:13
  the.
• 8:14
  Could
• 8:14
  go
• 8:15
  into
• 8:15
  parenting.
• 8:16
  Down
• 8:16
  the
• 8:16
  parenting.
• 8:17
  You
• 8:17
  could
• 8:17
  do
• 8:17
  a
• 8:17
  parenting
• 8:18
  podcast.
• 8:18
  I'm
• 8:18
  down.
• 8:18
  You
• 8:19
  want
• 8:19
  to
• 8:19
  switch
• 8:19
  right
• 8:19
  now?
• 8:19
  I'll
• 8:20
  do
• 8:20
  it.
• 8:21
  Tell
• 8:21
  me
• 8:21
  your
• 8:21
  secrets.
• 8:22
  I've
• 8:22
  seen
• 8:22
  your
• 8:22
  children
• 8:22
  seem
• 8:23
  very
• 8:23
  accomplished,.
• 8:25
  So
• 8:25
  maybe
• 8:26
  we
• 8:26
  could
• 8:26
  do
• 8:26
  that.
• 8:27
  No,
• 8:28
  I
• 8:28
  was
• 8:28
  going
• 8:28
  to
• 8:28
  say
• 8:29
  where
• 8:29
  did
• 8:29
  you
• 8:29
  start
• 8:30
  in
• 8:30
  terms
• 8:31
  of
• 8:31
  okay,
• 8:33
  reset.
• 8:33
  What
• 8:34
  am
• 8:34
  I
• 8:34
  gonna
• 8:34
  do
• 8:34
  next?
• 8:35
  Did
• 8:35
  you
• 8:35
  like
• 8:35
  sit
• 8:35
  down?
• 8:36
  Pros
• 8:36
  and
• 8:36
  cons
• 8:36
  list
• 8:36
  or
• 8:37
  what'd
• 8:38
  you
• 8:38
  do?
• 8:38
  Yeah,
• 8:38
  I
• 8:39
  probably
• 8:39
  should
• 8:39
  have
• 8:39
  done
• 8:39
  that.
• 8:39
  No,
• 8:40
  I
• 8:40
  don't
• 8:40
  know
• 8:40
  if
• 8:40
  I
• 8:40
  did.
• 8:41
  Well,
• 8:41
  I
• 8:41
  was
• 8:41
  lucky
• 8:42
  in
• 8:42
  the
• 8:42
  fact
• 8:42
  that
• 8:42
  I
• 8:43
  did
• 8:43
  continue
• 8:44
  to
• 8:44
  work
• 8:44
  for
• 8:44
  TVNZ
• 8:45
  and
• 8:45
  I
• 8:45
  still
• 8:45
  continue
• 8:46
  to
• 8:46
  Work
• 8:46
  for
• 8:46
  TVNZ
• 8:47
  on
• 8:47
  a
• 8:47
  contractor
• 8:47
  basis.
• 8:48
  So
• 8:48
  that
• 8:49
  was
• 8:49
  fantastic.
• 8:49
  Cause
• 8:50
  I
• 8:50
  knew
• 8:50
  I
• 8:50
  had
• 8:50
  some
• 8:51
  work
• 8:51
  but
• 8:51
  then
• 8:52
  it
• 8:52
  was
• 8:52
  like,
• 8:52
  oh,
• 8:52
  what
• 8:52
  else
• 8:52
  can
• 8:53
  I
• 8:53
  do?
• 8:53
  And
• 8:53
  so
• 8:53
  I
• 8:54
  started
• 8:54
  a
• 8:55
  media
• 8:55
  company
• 8:55
  doing
• 8:56
  MC
• 8:56
  work
• 8:57
  and
• 8:57
  media
• 8:58
  training
• 8:58
  and
• 8:59
  voice
• 8:59
  coaching
• 8:59
  and
• 9:00
  all
• 9:00
  those
• 9:00
  things
• 9:00
  that
• 9:01
  you
• 9:01
  sort
• 9:01
  of
• 9:01
  learn
• 9:01
  along
• 9:02
  the
• 9:02
  way
• 9:02
  and
• 9:02
  realize
• 9:02
  that
• 9:02
  you're
• 9:03
  quite
• 9:03
  good
• 9:03
  at.
• 9:03
  A
• 9:03
  little
• 9:03
  bit
• 9:04
  later
• 9:04
  for
• 9:04
  me,
• 9:04
  I
• 9:04
  used
• 9:05
  that
• 9:05
  one
• 9:05
  word,
• 9:05
  it
• 9:06
  was
• 9:06
  called
• 9:06
  diversification.
• 9:07
  I
• 9:08
  have
• 9:08
  to
• 9:08
  diversify
• 9:09
  and
• 9:10
  what
• 9:10
  else
• 9:10
  can
• 9:10
  I
• 9:10
  do?
• 9:11
  And
• 9:11
  along
• 9:11
  the
• 9:12
  way,
• 9:12
  journalists,
• 9:12
  we
• 9:12
  realized,
• 9:13
  oh,
• 9:13
  we
• 9:13
  actually
• 9:13
  quite
• 9:14
  good
• 9:14
  at
• 9:14
  writing.
• 9:14
  Oh,
• 9:15
  we're
• 9:15
  quite
• 9:15
  good
• 9:15
  at
• 9:15
  presenting.
• 9:16
  And
• 9:17
  in
• 9:17
  this
• 9:18
  day
• 9:18
  and
• 9:18
  age
• 9:18
  you
• 9:18
  have
• 9:18
  to
• 9:18
  be
• 9:19
  able
• 9:19
  to
• 9:19
  get
• 9:19
  up
• 9:19
  in
• 9:20
  front
• 9:20
  of
• 9:20
  an
• 9:20
  audience
• 9:20
  and
• 9:21
  present.
• 9:21
  So
• 9:21
  all
• 9:21
  those
• 9:22
  sort
• 9:22
  of
• 9:22
  things
• 9:22
  are
• 9:22
  important.
• 9:23
  So
• 9:23
  I
• 9:23
  did
• 9:23
  a
• 9:23
  little
• 9:24
  bit
• 9:24
  of
• 9:24
  that
• 9:24
  and
• 9:25
  that's
• 9:25
  been
• 9:25
  fantastic.
• 9:26
  But
• 9:26
  then
• 9:26
  it
• 9:26
  was
• 9:26
  like,
• 9:27
  what
• 9:27
  else
• 9:27
  can
• 9:28
  I
• 9:28
  do?
• 9:28
  And
• 9:28
  my
• 9:28
  husband,
• 9:28
  we
• 9:29
  both
• 9:29
  worked
• 9:29
  in
• 9:29
  the
• 9:29
  media
• 9:30
  and
• 9:30
  we're
• 9:30
  like,
• 9:30
  well,
• 9:31
  you
• 9:31
  know,
• 9:31
  it's
• 9:31
  a,
• 9:32
  it's.
• 9:32
  And
• 9:32
  we
• 9:32
  decided
• 9:33
  we
• 9:33
  wanted
• 9:33
  to
• 9:33
  do
• 9:33
  our
• 9:34
  own
• 9:34
  thing
• 9:34
  and,
• 9:35
  and,
• 9:35
  and
• 9:36
  be
• 9:36
  our
• 9:36
  own
• 9:36
  boss,
• 9:37
  as
• 9:37
  they
• 9:37
  say.
• 9:38
  And
• 9:38
  you're
• 9:38
  absolutely
• 9:39
  right
• 9:39
  in
• 9:39
  terms
• 9:40
  of
• 9:40
  like
• 9:40
  that
• 9:40
  there
• 9:40
  is
• 9:41
  now
• 9:41
  that
• 9:41
  ability
• 9:42
  to
• 9:42
  take
• 9:42
  on
• 9:43
  other
• 9:43
  projects.
• 9:45
  So
• 9:45
  how
• 9:46
  long
• 9:46
  did
• 9:46
  it
• 9:46
  take
• 9:46
  you
• 9:46
  to
• 9:46
  start
• 9:47
  thinking
• 9:47
  maybe
• 9:47
  buy
• 9:48
  a
• 9:48
  business?
• 9:48
  Was
• 9:48
  that
• 9:49
  months
• 9:49
  or
• 9:49
  years?
• 9:49
  Probably
• 9:50
  years.
• 9:50
  So
• 9:51
  20,
• 9:51
  20
• 9:51
  was
• 9:52
  when
• 9:52
  I
• 9:52
  was
• 9:52
  made
• 9:53
  redundant.
• 9:53
  And
• 9:53
  then
• 9:53
  two
• 9:54
  or
• 9:54
  three
• 9:54
  years
• 9:54
  later
• 9:55
  we.
• 9:55
  So
• 9:55
  remember
• 9:55
  how
• 9:55
  we
• 9:56
  went
• 9:56
  in
• 9:56
  and
• 9:56
  out
• 9:56
  of
• 9:56
  COVID
• 9:56
  for
• 9:57
  about
• 9:57
  two
• 9:57
  or
• 9:57
  three
• 9:57
  years,
• 10:00
  20,
• 10:00
  23
• 10:00
  or
• 10:01
  somewhere
• 10:01
  around
• 10:01
  that.
• 10:02
  And
• 10:02
  yeah,
• 10:03
  Ross
• 10:03
  was
• 10:03
  working
• 10:04
  full
• 10:04
  time
• 10:04
  at
• 10:04
  TVNZ
• 10:05
  on
• 10:05
  the
• 10:05
  Cricket,
• 10:06
  which
• 10:06
  was
• 10:06
  great.
• 10:07
  We
• 10:07
  were
• 10:07
  thinking
• 10:08
  we
• 10:08
  started
• 10:08
  just
• 10:09
  looking
• 10:09
  at
• 10:10
  trade
• 10:10
  me
• 10:10
  and
• 10:10
  looking
• 10:11
  at
• 10:11
  all
• 10:11
  those
• 10:12
  businesses
• 10:12
  and
• 10:13
  going
• 10:13
  down
• 10:13
  the
• 10:14
  rabbit
• 10:14
  hole
• 10:14
  of
• 10:14
  oh,
• 10:15
  that
• 10:15
  could,
• 10:15
  I
• 10:15
  can
• 10:15
  see
• 10:16
  myself
• 10:16
  doing
• 10:16
  that.
• 10:16
  We
• 10:17
  can
• 10:17
  see
• 10:17
  ourselves
• 10:17
  doing
• 10:17
  that
• 10:18
  due
• 10:18
  diligence,
• 10:20
  looking
• 10:20
  at
• 10:20
  the
• 10:20
  numbers
• 10:21
  and
• 10:21
  it's
• 10:21
  a
• 10:22
  big
• 10:22
  process.
• 10:22
  It
• 10:23
  took
• 10:23
  a
• 10:23
  long
• 10:23
  time.
• 10:23
  I
• 10:24
  would
• 10:24
  say
• 10:24
  we
• 10:24
  looked
• 10:24
  for
• 10:25
  two
• 10:25
  years
• 10:26
  and
• 10:26
  it
• 10:26
  was
• 10:26
  disappointing
• 10:27
  when
• 10:28
  you
• 10:28
  think,
• 10:28
  oh,
• 10:28
  this
• 10:29
  could
• 10:29
  be
• 10:29
  it,
• 10:29
  this
• 10:29
  could
• 10:30
  be
• 10:30
  the
• 10:30
  job,
• 10:30
  this
• 10:30
  could
• 10:30
  be
• 10:31
  the
• 10:31
  business
• 10:31
  that
• 10:31
  would
• 10:32
  suit
• 10:32
  us.
• 10:33
  And
• 10:33
  then
• 10:34
  it
• 10:34
  didn't
• 10:34
  work
• 10:34
  out
• 10:34
  for
• 10:35
  whatever
• 10:35
  reason,
• 10:35
  getting
• 10:35
  the
• 10:36
  numbers
• 10:36
  to
• 10:36
  stack
• 10:36
  up,
• 10:37
  it's
• 10:37
  hard.
• 10:37
  And
• 10:38
  how
• 10:38
  would
• 10:38
  I
• 10:38
  run
• 10:38
  that
• 10:39
  business
• 10:39
  and
• 10:39
  how
• 10:39
  would
• 10:39
  we
• 10:40
  make
• 10:40
  that
• 10:40
  successful
• 10:40
  and
• 10:41
  could
• 10:41
  we
• 10:41
  take
• 10:41
  it
• 10:41
  to
• 10:41
  the
• 10:41
  next
• 10:42
  level?
• 10:42
  There's
• 10:42
  so
• 10:43
  many
• 10:43
  questions
• 10:43
  and
• 10:43
  it's
• 10:44
  also
• 10:45
  so
• 10:45
  scary.
• 10:46
  So
• 10:47
  scary
• 10:47
  when
• 10:47
  you're
• 10:47
  putting
• 10:48
  your
• 10:48
  house
• 10:48
  on
• 10:48
  it
• 10:48
  and
• 10:48
  you're
• 10:49
  putting
• 10:49
  your
• 10:49
  whole
• 10:50
  lives
• 10:50
  on
• 10:50
  it
• 10:51
  and
• 10:51
  it's
• 10:52
  very,
• 10:52
  very
• 10:52
  scary.
• 10:53
  I'll
• 10:54
  bet,
• 10:54
  yeah.
• 10:56
  And
• 10:56
  you're
• 10:56
  in
• 10:56
  your
• 10:56
  mid-50s.
• 10:57
  Yeah,
• 10:57
  yeah.
• 10:57
  What
• 10:58
  we're
• 10:58
  just
• 10:59
  going
• 10:59
  all
• 10:59
  in
• 10:59
  on
• 10:59
  this.
• 11:00
  Yeah.
• 11:00
  So,
• 11:01
  okay,
• 11:01
  so
• 11:01
  let
• 11:01
  me
• 11:01
  recap
• 11:02
  to
• 11:02
  make
• 11:02
  sure
• 11:02
  I'm
• 11:02
  following.
• 11:02
  Right.
• 11:03
  So
• 11:03
  basically,
• 11:04
  unfortunate
• 11:04
  redundancy,
• 11:05
  had
• 11:05
  a
• 11:05
  little
• 11:06
  reset,
• 11:06
  recuperate
• 11:07
  and
• 11:07
  said,
• 11:08
  right,
• 11:08
  what
• 11:08
  skills
• 11:08
  have
• 11:09
  I
• 11:09
  got?
• 11:09
  How
• 11:09
  can
• 11:10
  I
• 11:10
  freelance
• 11:10
  that
• 11:10
  and
• 11:11
  start
• 11:11
  my
• 11:11
  own
• 11:11
  thing?
• 11:12
  And
• 11:12
  then
• 11:12
  sort
• 11:12
  of
• 11:13
  once
• 11:13
  you'd
• 11:13
  had
• 11:13
  that
• 11:13
  time
• 11:14
  to
• 11:14
  resettle,
• 11:15
  get
• 11:15
  into
• 11:16
  the
• 11:16
  swing
• 11:16
  of
• 11:16
  things,
• 11:17
  said,
• 11:18
  and
• 11:18
  I
• 11:18
  also
• 11:18
  think
• 11:18
  we
• 11:18
  should
• 11:19
  buy
• 11:19
  a
• 11:19
  business.
• 11:20
  Let's
• 11:20
  go
• 11:21
  on
• 11:21
  that
• 11:21
  and
• 11:21
  start
• 11:21
  hunting.
• 11:22
  So
• 11:22
  this
• 11:22
  is
• 11:22
  a
• 11:22
  process
• 11:23
  of
• 11:23
  years
• 11:23
  of
• 11:24
  evolution,
• 11:24
  really,
• 11:25
  after
• 11:25
  losing
• 11:26
  that
• 11:26
  sort
• 11:26
  of
• 11:26
  steady
• 11:27
  paid
• 11:28
  job
• 11:28
  that
• 11:28
  so
• 11:28
  many
• 11:28
  people
• 11:29
  think
• 11:29
  they
• 11:29
  can
• 11:29
  rely
• 11:29
  on.
• 11:29
  It's
• 11:30
  funny
• 11:30
  though,
• 11:30
  isn't
• 11:30
  it?
• 11:31
  Because
• 11:31
  people
• 11:31
  say
• 11:31
  business
• 11:31
  is
• 11:32
  risky.
• 11:33
  And
• 11:33
  I
• 11:34
  would
• 11:34
  say,
• 11:34
  like,
• 11:34
  yes,
• 11:35
  it
• 11:35
  is.
• 11:36
  Sure.
• 11:37
  I
• 11:37
  would
• 11:37
  also
• 11:38
  say
• 11:38
  relying
• 11:38
  on
• 11:39
  a
• 11:39
  job
• 11:39
  and
• 11:40
  treating
• 11:40
  it
• 11:40
  as
• 11:41
  steady
• 11:41
  and
• 11:42
  reliable
• 11:42
  and
• 11:43
  always
• 11:43
  going
• 11:43
  to
• 11:43
  be
• 11:43
  there,
• 11:44
  also
• 11:45
  risky,
• 11:45
  surely.
• 11:46
  What
• 11:46
  do
• 11:46
  you
• 11:46
  think
• 11:46
  of
• 11:46
  that?
• 11:47
  I
• 11:47
  totally
• 11:47
  agree,
• 11:48
  but
• 11:48
  it's
• 11:48
  taken
• 11:49
  me
• 11:49
  to
• 11:49
  this
• 11:49
  point
• 11:49
  to
• 11:49
  realize
• 11:50
  that
• 11:50
  and
• 11:51
  that's,
• 11:51
  I
• 11:51
  think
• 11:51
  part
• 11:52
  of
• 11:52
  the
• 11:52
  motivation
• 11:52
  to
• 11:53
  buy
• 11:53
  our
• 11:53
  own
• 11:53
  business
• 11:54
  was
• 11:54
  we
• 11:54
  didn't
• 11:54
  want
• 11:55
  to
• 11:55
  be
• 11:55
  relying
• 11:55
  on
• 11:55
  anybody
• 11:56
  else
• 11:56
  anymore.
• 11:57
  We
• 11:57
  didn't
• 11:57
  want
• 11:57
  someone
• 11:57
  to
• 11:58
  say
• 11:58
  to
• 11:58
  you,
• 11:58
  you're
• 11:58
  no
• 11:58
  longer
• 11:59
  needed
• 11:59
  anymore.
• 12:00
  You
• 12:00
  know,
• 12:00
  off
• 12:00
  you
• 12:01
  go.
• 12:01
  That
• 12:02
  was
• 12:02
  part
• 12:02
  of
• 12:02
  it.
• 12:03
  And
• 12:03
  you're
• 12:03
  right.
• 12:03
  I
• 12:04
  mean,
• 12:04
  for
• 12:04
  so
• 12:04
  many
• 12:05
  years,
• 12:05
  you
• 12:05
  know,
• 12:05
  you
• 12:05
  have
• 12:06
  a
• 12:06
  job,
• 12:06
  you
• 12:06
  feel
• 12:06
  like
• 12:06
  it's
• 12:07
  stable,
• 12:07
  but
• 12:08
  you
• 12:08
  just
• 12:08
  never
• 12:08
  know
• 12:08
  what's
• 12:09
  around
• 12:09
  the
• 12:09
  corner.
• 12:09
  And
• 12:10
  so
• 12:10
  always
• 12:10
  thinking
• 12:11
  about
• 12:12
  what's
• 12:12
  next?
• 12:12
  What
• 12:12
  does
• 12:12
  my
• 12:13
  next
• 12:13
  chapter
• 12:13
  look
• 12:13
  like?
• 12:14
  What
• 12:14
  else
• 12:14
  could
• 12:14
  I
• 12:14
  do?
• 12:15
  What
• 12:15
  are
• 12:15
  my
• 12:16
  skills?
• 12:16
  And
• 12:16
  you
• 12:17
  know,
• 12:17
  as
• 12:17
  a.
• 12:17
  I
• 12:18
  always
• 12:18
  think
• 12:18
  I
• 12:18
  don't
• 12:18
  have
• 12:18
  very
• 12:19
  many
• 12:19
  skills
• 12:19
  going
• 12:19
  like,
• 12:20
  well,
• 12:20
  I
• 12:20
  can
• 12:21
  read
• 12:21
  aloud.
• 12:22
  I'm
• 12:22
  really,
• 12:22
  really
• 12:23
  good
• 12:23
  at
• 12:23
  reading
• 12:23
  aloud.
• 12:24
  What
• 12:24
  else?
• 12:24
  What
• 12:25
  other
• 12:25
  skills
• 12:25
  do
• 12:26
  I
• 12:26
  have?
• 12:27
  I
• 12:27
  know
• 12:27
  it
• 12:27
  sounds
• 12:28
  silly,
• 12:28
  but
• 12:29
  you
• 12:29
  do
• 12:29
  have
• 12:30
  to
• 12:30
  back
• 12:30
  yourself
• 12:30
  and
• 12:31
  go
• 12:31
  think,
• 12:31
  okay,
• 12:32
  I
• 12:32
  do
• 12:32
  have
• 12:32
  other
• 12:33
  skills
• 12:33
  besides
• 12:33
  reading
• 12:33
  aloud.
• 12:35
  I
• 12:35
  will
• 12:36
  say
• 12:36
  that
• 12:36
  is
• 12:37
  a
• 12:37
  trickier
• 12:37
  skill
• 12:37
  than
• 12:37
  it
• 12:38
  sounds.
• 12:38
  But
• 12:38
  yes,
• 12:38
  I
• 12:38
  will
• 12:39
  admit,
• 12:39
  not
• 12:39
  always
• 12:39
  the
• 12:39
  most
• 12:39
  transformed.
• 12:42
  And
• 12:42
  people
• 12:42
  always
• 12:42
  said
• 12:42
  to
• 12:43
  us,
• 12:43
  oh,
• 12:43
  with
• 12:43
  your
• 12:43
  network,
• 12:44
  with
• 12:44
  your
• 12:44
  network
• 12:44
  of
• 12:45
  people.
• 12:46
  And
• 12:46
  I
• 12:46
  don't
• 12:46
  think
• 12:47
  of
• 12:47
  myself
• 12:47
  as
• 12:47
  having
• 12:47
  a
• 12:48
  network
• 12:48
  of
• 12:49
  friends
• 12:49
  or
• 12:50
  clients
• 12:50
  or
• 12:51
  anything.
• 12:51
  I
• 12:51
  don't
• 12:51
  think
• 12:51
  like
• 12:52
  that.
• 12:52
  Cause
• 12:52
  that's
• 12:52
  not.
• 12:53
  As
• 12:53
  a
• 12:53
  journalist,
• 12:53
  we
• 12:54
  don't
• 12:54
  think
• 12:54
  of
• 12:54
  ourselves
• 12:54
  as
• 12:55
  having
• 12:55
  a
• 12:55
  network
• 12:55
  or
• 12:55
  being
• 12:56
  able
• 12:56
  to
• 12:56
  sell
• 12:56
  things
• 12:56
  to
• 12:57
  people,
• 12:57
  which
• 12:57
  is
• 12:57
  completely
• 12:58
  different
• 12:58
  mindset
• 12:59
  as
• 12:59
  well.
• 12:59
  Like,
• 12:59
  it's
• 12:59
  almost
• 13:00
  like
• 13:00
  you
• 13:00
  have
• 13:00
  to
• 13:01
  reset
• 13:01
  your
• 13:01
  mind.
• 13:02
  Think,
• 13:02
  you
• 13:03
  know,
• 13:03
  I
• 13:03
  have
• 13:03
  a
• 13:03
  good
• 13:04
  friend
• 13:04
  that
• 13:04
  may
• 13:05
  need
• 13:05
  some
• 13:06
  business
• 13:06
  from
• 13:06
  me.
• 13:07
  Hello,
• 13:09
  would
• 13:09
  you
• 13:09
  back
• 13:10
  us?
• 13:10
  But
• 13:10
  it's
• 13:10
  amazing
• 13:11
  how
• 13:11
  many
• 13:11
  people
• 13:11
  do.
• 13:12
  I
• 13:12
  will
• 13:13
  say,
• 13:13
  though
• 13:13
  accidental,
• 13:14
  transferable
• 13:14
  Skills,
• 13:15
  and
• 13:15
  I
• 13:15
  found
• 13:15
  this
• 13:15
  one.
• 13:15
  I'd
• 13:16
  love
• 13:16
  to
• 13:16
  know
• 13:16
  if
• 13:16
  you've
• 13:16
  got
• 13:16
  the
• 13:16
  same
• 13:17
  one.
• 13:17
  Being
• 13:17
  also
• 13:17
  from
• 13:17
  the
• 13:18
  news
• 13:18
  world,
• 13:19
  where
• 13:19
  I
• 13:19
  am
• 13:20
  so
• 13:20
  fine
• 13:20
  with
• 13:21
  picking
• 13:21
  up
• 13:21
  the
• 13:21
  phone
• 13:22
  and
• 13:22
  having
• 13:22
  awkward
• 13:23
  conversations
• 13:23
  with
• 13:23
  people,
• 13:24
  because
• 13:24
  that's
• 13:24
  what
• 13:24
  I
• 13:24
  used
• 13:24
  to
• 13:24
  do
• 13:25
  for
• 13:25
  a
• 13:25
  living.
• 13:25
  It
• 13:26
  was
• 13:26
  often
• 13:26
  very
• 13:27
  awkward
• 13:27
  conversations
• 13:29
  and
• 13:29
  asking
• 13:29
  things
• 13:30
  that
• 13:30
  you
• 13:31
  don't
• 13:32
  usually
• 13:32
  ask
• 13:33
  if
• 13:33
  you're
• 13:33
  just
• 13:33
  having
• 13:33
  normal
• 13:34
  conversations
• 13:34
  with
• 13:35
  people.
• 13:35
  And
• 13:35
  that
• 13:36
  transferred
• 13:36
  quite
• 13:37
  well
• 13:37
  to
• 13:37
  running
• 13:38
  a
• 13:38
  business
• 13:38
  and
• 13:38
  having
• 13:38
  to
• 13:39
  sometimes
• 13:39
  have,
• 13:39
  as
• 13:40
  my
• 13:40
  business
• 13:40
  coach
• 13:40
  calls
• 13:41
  it,
• 13:41
  courageous
• 13:41
  conversations.
• 13:43
  So
• 13:43
  bless
• 13:44
  her
• 13:44
  for
• 13:44
  putting
• 13:44
  it
• 13:44
  like
• 13:44
  that.
• 13:44
  I
• 13:44
  like
• 13:45
  that.
• 13:45
  It's
• 13:45
  quite
• 13:45
  good.
• 13:46
  Right.
• 13:46
  Courageous.
• 13:46
  Right.
• 13:47
  So
• 13:47
  do
• 13:47
  you
• 13:48
  find
• 13:48
  that
• 13:48
  that's
• 13:48
  accidentally
• 13:49
  been
• 13:49
  a
• 13:49
  transferable
• 13:50
  skill
• 13:50
  for
• 13:50
  you
• 13:50
  as
• 13:50
  well?
• 13:50
  You're
• 13:51
  quite
• 13:51
  willing
• 13:51
  to
• 13:51
  just,
• 13:51
  like,
• 13:51
  chat
• 13:52
  to
• 13:52
  people?
• 13:52
  I
• 13:52
  think
• 13:53
  so,
• 13:53
  yeah.
• 13:54
  One
• 13:54
  thing
• 13:55
  I'm
• 13:55
  good
• 13:55
  at
• 13:55
  is
• 13:55
  just
• 13:55
  walking
• 13:56
  up
• 13:56
  to
• 13:56
  people
• 13:56
  and
• 13:57
  other
• 13:57
  people
• 13:57
  are
• 13:58
  like,
• 13:58
  oh,
• 13:58
  no,
• 13:58
  no,
• 13:58
  no.
• 13:58
  But
• 13:58
  I'll
• 13:59
  be
• 13:59
  like,
• 13:59
  I'm
• 13:59
  just
• 14:00
  gonna
• 14:00
  go
• 14:00
  say
• 14:00
  hi.
• 14:01
  And
• 14:01
  I
• 14:01
  don't
• 14:01
  have
• 14:01
  any
• 14:02
  problem
• 14:02
  with
• 14:02
  that.
• 14:02
  And
• 14:02
  it's
• 14:03
  actually
• 14:03
  amazing
• 14:03
  when
• 14:04
  you
• 14:04
  talk
• 14:04
  to
• 14:05
  people
• 14:05
  that
• 14:05
  they
• 14:06
  are
• 14:06
  great
• 14:06
  and
• 14:07
  they
• 14:07
  are
• 14:07
  happy
• 14:07
  to
• 14:07
  talk
• 14:08
  and
• 14:08
  share
• 14:08
  their
• 14:08
  knowledge
• 14:09
  or
• 14:10
  give
• 14:10
  you
• 14:10
  a
• 14:10
  chance
• 14:11
  or
• 14:11
  give
• 14:11
  you
• 14:11
  a
• 14:11
  phone
• 14:11
  number
• 14:12
  of
• 14:12
  someone
• 14:12
  else
• 14:12
  that
• 14:12
  you
• 14:13
  are
• 14:13
  hoping
• 14:13
  to
• 14:13
  get.
• 14:14
  I
• 14:14
  think.
• 14:15
  Yeah.
• 14:15
  Sometimes
• 14:16
  you're
• 14:16
  just
• 14:16
  surprised
• 14:17
  at
• 14:17
  how
• 14:17
  people
• 14:17
  just
• 14:18
  are
• 14:18
  happy
• 14:18
  to
• 14:18
  help
• 14:18
  you
• 14:18
  out
• 14:19
  and
• 14:19
  are
• 14:19
  happy
• 14:20
  to
• 14:20
  talk,
• 14:20
  but
• 14:20
  it
• 14:21
  is
• 14:21
  daunting.
• 14:22
  Yes.
• 14:23
  Yes.
• 14:23
  I
• 14:24
  will
• 14:24
  say,
• 14:24
  I
• 14:24
  found.
• 14:25
  I
• 14:25
  think
• 14:25
  there's
• 14:26
  sometimes
• 14:27
  a
• 14:27
  cliche
• 14:28
  that
• 14:28
  the
• 14:28
  business
• 14:28
  world
• 14:28
  wants
• 14:29
  to
• 14:29
  be
• 14:29
  very
• 14:29
  cutthroat.
• 14:29
  And
• 14:30
  sure,
• 14:30
  there
• 14:30
  are
• 14:30
  aspects
• 14:31
  of
• 14:31
  that,
• 14:31
  and
• 14:31
  you
• 14:32
  kind
• 14:32
  of
• 14:32
  got
• 14:32
  to
• 14:32
  feel
• 14:32
  people
• 14:32
  out
• 14:32
  and
• 14:33
  get
• 14:33
  to
• 14:33
  know
• 14:33
  them.
• 14:33
  I.
• 14:33
  I
• 14:33
  have
• 14:34
  found,
• 14:34
  for
• 14:34
  the
• 14:34
  most
• 14:34
  part,
• 14:34
  people
• 14:35
  are
• 14:35
  so
• 14:35
  supportive
• 14:35
  and
• 14:36
  actually
• 14:36
  want
• 14:36
  to
• 14:36
  be
• 14:36
  part
• 14:37
  of
• 14:37
  your
• 14:37
  success.
• 14:38
  They
• 14:38
  want
• 14:38
  to
• 14:38
  be
• 14:38
  able
• 14:38
  to
• 14:39
  go,
• 14:39
  I
• 14:40
  gave
• 14:40
  her
• 14:40
  that
• 14:40
  advice
• 14:41
  and
• 14:41
  look
• 14:41
  at
• 14:41
  her
• 14:41
  using
• 14:42
  it.
• 14:42
  She's
• 14:42
  great.
• 14:42
  Like,
• 14:43
  that's
• 14:43
  enough
• 14:44
  for
• 14:44
  people.
• 14:44
  Totally.
• 14:45
  When
• 14:46
  you
• 14:46
  were
• 14:46
  looking
• 14:46
  at
• 14:46
  it,
• 14:46
  though,
• 14:47
  because
• 14:47
  obviously
• 14:47
  you
• 14:47
  had
• 14:47
  started
• 14:48
  building
• 14:48
  up
• 14:49
  your
• 14:49
  own
• 14:49
  business
• 14:50
  with
• 14:50
  the
• 14:50
  speaking
• 14:51
  and
• 14:51
  the
• 14:52
  media
• 14:52
  training
• 14:52
  and
• 14:52
  things
• 14:53
  like
• 14:53
  that,
• 14:53
  but
• 14:54
  then
• 14:54
  you
• 14:54
  thought,
• 14:54
  I
• 14:54
  want
• 14:54
  to
• 14:55
  buy
• 14:55
  a
• 14:55
  business.
• 14:55
  Why
• 14:56
  buy
• 14:56
  a
• 14:56
  business?
• 14:57
  I
• 14:57
  think
• 14:57
  we
• 14:58
  always
• 14:58
  kind
• 14:58
  of
• 14:58
  would
• 14:59
  aspire
• 15:00
  to
• 15:00
  that.
• 15:00
  But
• 15:00
  probably
• 15:00
  it
• 15:00
  just
• 15:01
  took
• 15:01
  a
• 15:01
  little
• 15:01
  bit
• 15:01
  longer
• 15:02
  than
• 15:02
  most
• 15:02
  people
• 15:03
  to
• 15:03
  actually
• 15:04
  make
• 15:04
  that
• 15:04
  big
• 15:05
  leap.
• 15:05
  Yeah,
• 15:06
  yeah.
• 15:06
  Because
• 15:07
  it's
• 15:07
  funny,
• 15:07
  I
• 15:07
  have
• 15:08
  talked
• 15:08
  to
• 15:08
  so
• 15:08
  many
• 15:08
  people
• 15:09
  in
• 15:09
  the
• 15:09
  business
• 15:09
  world
• 15:09
  who've
• 15:10
  said
• 15:10
  there
• 15:11
  is.
• 15:11
  There's
• 15:12
  a
• 15:12
  lot
• 15:12
  of
• 15:12
  people
• 15:12
  who
• 15:12
  want
• 15:12
  to
• 15:13
  start
• 15:13
  their
• 15:13
  own
• 15:13
  business,
• 15:13
  and
• 15:14
  there's
• 15:15
  sort
• 15:15
  of
• 15:15
  that
• 15:15
  romanticization
• 15:16
  of
• 15:16
  starting
• 15:17
  your
• 15:17
  own
• 15:17
  thing,
• 15:17
  but
• 15:17
  that's
• 15:18
  hard.
• 15:18
  It's
• 15:18
  unproven.
• 15:20
  And
• 15:20
  it's,
• 15:20
  you're
• 15:21
  starting
• 15:21
  from
• 15:21
  nothing
• 15:22
  and
• 15:22
  yet
• 15:22
  there's
• 15:23
  a
• 15:23
  huge
• 15:23
  cohort
• 15:24
  of,
• 15:24
  particularly
• 15:25
  the
• 15:25
  baby
• 15:25
  boomers
• 15:26
  who
• 15:26
  want
• 15:26
  to
• 15:26
  retire,
• 15:27
  have
• 15:27
  successful,
• 15:28
  proven
• 15:28
  businesses
• 15:29
  and
• 15:30
  can't
• 15:30
  get
• 15:30
  rid
• 15:30
  of
• 15:30
  them.
• 15:33
  It
• 15:33
  sounds
• 15:33
  like
• 15:33
  a
• 15:33
  weird
• 15:34
  problem
• 15:34
  to
• 15:34
  have.
• 15:34
  It
• 15:34
  does,
• 15:34
  but
• 15:35
  it
• 15:35
  is.
• 15:36
  And
• 15:36
  so
• 15:36
  I've
• 15:36
  talked
• 15:36
  to
• 15:36
  people
• 15:37
  about
• 15:37
  this
• 15:37
  strange
• 15:38
  sort
• 15:38
  of
• 15:38
  dichotomy
• 15:38
  we've
• 15:39
  got
• 15:39
  going
• 15:39
  on.
• 15:39
  Is
• 15:40
  that
• 15:40
  something
• 15:40
  that
• 15:40
  you
• 15:41
  had
• 15:41
  knowingly
• 15:42
  tapped
• 15:42
  into
• 15:43
  or
• 15:43
  you
• 15:43
  sort
• 15:43
  of
• 15:44
  just
• 15:44
  sort
• 15:44
  of
• 15:44
  went
• 15:45
  there
• 15:45
  and
• 15:45
  went,
• 15:45
  oh
• 15:45
  well,
• 15:45
  happy
• 15:46
  chance,
• 15:46
  here's
• 15:46
  some
• 15:47
  great
• 15:47
  stuff.
• 15:47
  Exactly.
• 15:48
  I
• 15:48
  think
• 15:48
  that
• 15:48
  was,
• 15:48
  it
• 15:49
  was
• 15:49
  probably
• 15:49
  not
• 15:49
  as
• 15:50
  thought
• 15:50
  out.
• 15:50
  It
• 15:50
  was
• 15:50
  just
• 15:51
  like,
• 15:51
  oh
• 15:51
  well,
• 15:52
  we
• 15:52
  would
• 15:52
  like
• 15:52
  to
• 15:52
  buy
• 15:52
  a
• 15:52
  business.
• 15:53
  And
• 15:53
  you
• 15:54
  know,
• 15:54
  looking
• 15:54
  around,
• 15:54
  if
• 15:55
  you
• 15:55
  find
• 15:56
  a
• 15:56
  baby
• 15:56
  boomer
• 15:57
  that's,
• 15:57
  that's
• 15:57
  got
• 15:57
  a
• 15:57
  successful
• 15:58
  business,
• 15:58
  it
• 15:58
  seems
• 15:59
  like
• 15:59
  a
• 15:59
  no
• 15:59
  brainer.
• 15:59
  Right?
• 16:00
  Yeah.
• 16:01
  So
• 16:01
  what
• 16:01
  was
• 16:01
  that
• 16:01
  process
• 16:02
  like
• 16:02
  of
• 16:02
  thinking
• 16:05
  what
• 16:05
  businesses
• 16:06
  are
• 16:06
  out
• 16:06
  there
• 16:06
  and
• 16:07
  how
• 16:07
  do
• 16:07
  we
• 16:07
  vet
• 16:07
  them?
• 16:07
  Cause
• 16:08
  like
• 16:08
  you
• 16:08
  say,
• 16:08
  getting
• 16:08
  the
• 16:08
  numbers
• 16:08
  to
• 16:09
  stack
• 16:09
  up
• 16:10
  not
• 16:10
  always
• 16:10
  easy.
• 16:11
  Oh
• 16:11
  no,
• 16:12
  it
• 16:12
  was
• 16:12
  definitely
• 16:13
  a
• 16:13
  journey.
• 16:14
  And
• 16:14
  you
• 16:14
  know,
• 16:15
  you
• 16:15
  think
• 16:15
  you
• 16:15
  found
• 16:16
  the
• 16:16
  right
• 16:16
  business
• 16:16
  and
• 16:16
  it
• 16:17
  suits
• 16:17
  this.
• 16:17
  I
• 16:17
  mean
• 16:17
  the
• 16:18
  thing,
• 16:18
  the
• 16:18
  problem
• 16:18
  is
• 16:19
  there
• 16:19
  is
• 16:19
  never
• 16:19
  the
• 16:20
  perfect
• 16:20
  business.
• 16:21
  The
• 16:21
  perfect
• 16:21
  business
• 16:22
  doesn't
• 16:22
  exist.
• 16:23
  So
• 16:23
  that's
• 16:24
  what
• 16:24
  the
• 16:24
  first
• 16:24
  thing
• 16:24
  you
• 16:25
  have
• 16:25
  to
• 16:25
  realize.
• 16:25
  And
• 16:25
  then
• 16:26
  you
• 16:26
  look
• 16:26
  at
• 16:26
  the
• 16:26
  numbers
• 16:27
  and
• 16:27
  do
• 16:27
  they
• 16:27
  stack
• 16:27
  up
• 16:27
  or
• 16:28
  how
• 16:28
  would
• 16:28
  we
• 16:28
  do
• 16:28
  that
• 16:28
  and
• 16:29
  make
• 16:29
  that
• 16:29
  work?
• 16:29
  And
• 16:30
  what
• 16:30
  do
• 16:30
  we
• 16:30
  know
• 16:30
  about
• 16:31
  this
• 16:31
  industry
• 16:32
  that's
• 16:32
  the
• 16:32
  biggest
• 16:33
  thing
• 16:33
  is
• 16:33
  like
• 16:33
  we
• 16:33
  don't
• 16:34
  know
• 16:34
  this
• 16:34
  industry
• 16:35
  that
• 16:35
  we're
• 16:35
  going
• 16:35
  into.
• 16:36
  It's
• 16:36
  not
• 16:36
  the
• 16:36
  media,
• 16:36
  it's
• 16:37
  different,
• 16:37
  it's
• 16:37
  a
• 16:37
  different
• 16:38
  business.
• 16:38
  What's
• 16:39
  not
• 16:39
  going
• 16:39
  to
• 16:39
  be
• 16:39
  aied
• 16:40
  out.
• 16:40
  I
• 16:40
  even
• 16:41
  asked
• 16:41
  AI,
• 16:42
  what
• 16:42
  is
• 16:42
  a
• 16:42
  business
• 16:43
  that
• 16:44
  won't
• 16:44
  be
• 16:44
  aied
• 16:44
  out?
• 16:45
  Hey
• 16:45
  AI,
• 16:46
  what
• 16:46
  are
• 16:46
  you
• 16:46
  not
• 16:46
  going.
• 16:46
  To
• 16:46
  steal
• 16:47
  from
• 16:47
  me?
• 16:48
  Show
• 16:48
  me
• 16:48
  a
• 16:48
  business
• 16:49
  that's
• 16:49
  not
• 16:49
  going
• 16:49
  to
• 16:49
  be
• 16:50
  aied
• 16:50
  out.
• 16:50
  So
• 16:51
  all
• 16:51
  those
• 16:51
  sort
• 16:51
  of
• 16:51
  questions
• 16:52
  are
• 16:52
  really
• 16:52
  important.
• 16:53
  And
• 16:53
  it's
• 16:54
  a
• 16:54
  journey.
• 16:54
  And
• 16:54
  you
• 16:54
  meet
• 16:55
  the
• 16:55
  owners
• 16:55
  and
• 16:55
  they're
• 16:55
  passionate
• 16:56
  and
• 16:56
  they,
• 16:57
  you
• 16:57
  know,
• 16:57
  share
• 16:57
  lots
• 16:58
  of
• 16:58
  things
• 16:58
  about
• 16:58
  their
• 16:58
  business
• 16:59
  and
• 16:59
  then
• 16:59
  you
• 16:59
  ultimately
• 17:00
  think
• 17:00
  actually
• 17:00
  that's
• 17:01
  just,
• 17:01
  that
• 17:01
  doesn't
• 17:02
  stack
• 17:02
  up
• 17:02
  whatever
• 17:03
  reason.
• 17:04
  And
• 17:04
  then
• 17:04
  we
• 17:04
  came
• 17:05
  across
• 17:05
  a
• 17:06
  franchise
• 17:06
  and
• 17:07
  I'd
• 17:07
  never
• 17:07
  thought
• 17:07
  about
• 17:07
  franchises
• 17:08
  before.
• 17:09
  Ironic
• 17:09
  because
• 17:09
  I
• 17:10
  actually
• 17:10
  emcee
• 17:10
  the
• 17:10
  franchise
• 17:11
  awards
• 17:11
  of
• 17:11
  New
• 17:12
  Zealand
• 17:12
  every
• 17:12
  year.
• 17:13
  So
• 17:13
  I
• 17:13
  meet
• 17:13
  lots
• 17:14
  of
• 17:14
  franchises
• 17:14
  and
• 17:14
  franchisors.
• 17:15
  But
• 17:16
  then
• 17:16
  I
• 17:16
  thought
• 17:17
  the
• 17:17
  thing
• 17:17
  about
• 17:17
  that
• 17:18
  I
• 17:18
  liked
• 17:18
  was
• 17:18
  the
• 17:19
  wraparound
• 17:19
  support
• 17:20
  that
• 17:20
  you
• 17:20
  get
• 17:20
  being
• 17:21
  new
• 17:21
  business
• 17:21
  owners.
• 17:22
  There's
• 17:22
  so
• 17:22
  much
• 17:23
  more
• 17:23
  to
• 17:23
  it.
• 17:23
  There's
• 17:23
  the
• 17:23
  hr,
• 17:24
  there's
• 17:24
  the,
• 17:25
  you
• 17:25
  know,
• 17:25
  there's
• 17:25
  the
• 17:25
  marketing,
• 17:26
  there's
• 17:26
  so
• 17:26
  much
• 17:27
  that
• 17:27
  goes
• 17:27
  into
• 17:27
  a
• 17:27
  business.
• 17:28
  So
• 17:28
  we
• 17:28
  started
• 17:28
  looking
• 17:29
  at
• 17:29
  that
• 17:29
  and
• 17:30
  we
• 17:30
  found
• 17:30
  this
• 17:31
  business,
• 17:31
  Speedy
• 17:31
  signs.
• 17:32
  And
• 17:32
  there's
• 17:33
  27
• 17:33
  franchises
• 17:34
  in
• 17:34
  New
• 17:34
  Zealand.
• 17:34
  They're
• 17:35
  successful
• 17:36
  and
• 17:36
  the
• 17:37
  owners
• 17:37
  that
• 17:37
  we
• 17:37
  bought
• 17:37
  the
• 17:37
  business
• 17:38
  from
• 17:38
  had
• 17:38
  been
• 17:38
  there
• 17:39
  23
• 17:39
  years.
• 17:41
  They're
• 17:42
  looking
• 17:42
  at
• 17:42
  retiring
• 17:42
  or
• 17:42
  semi
• 17:43
  retiring.
• 17:43
  They
• 17:43
  still
• 17:43
  wanted
• 17:44
  to
• 17:44
  work
• 17:44
  with
• 17:44
  us
• 17:44
  in
• 17:44
  the
• 17:45
  business,
• 17:45
  but
• 17:45
  looking
• 17:46
  to
• 17:46
  step
• 17:46
  back.
• 17:47
  So
• 17:47
  it
• 17:47
  was
• 17:47
  a
• 17:48
  well
• 17:48
  run
• 17:48
  business.
• 17:49
  And
• 17:49
  we
• 17:49
  met
• 17:50
  the
• 17:50
  franchisors
• 17:51
  and
• 17:51
  they
• 17:51
  said
• 17:51
  to
• 17:51
  us,
• 17:52
  which
• 17:52
  was
• 17:52
  great.
• 17:52
  They
• 17:52
  said,
• 17:53
  we
• 17:53
  don't
• 17:53
  want
• 17:53
  you
• 17:53
  to
• 17:53
  know
• 17:53
  anything
• 17:54
  about
• 17:54
  signs.
• 17:55
  So
• 17:55
  it
• 17:55
  was
• 17:55
  like,
• 17:56
  oh,
• 17:56
  okay.
• 17:56
  Cause
• 17:56
  we,
• 17:57
  you
• 17:57
  know,
• 17:58
  that's
• 17:58
  good.
• 17:58
  Cause
• 17:59
  we
• 17:59
  can
• 17:59
  learn,
• 17:59
  but
• 17:59
  obviously
• 18:00
  we're
• 18:00
  not
• 18:00
  intimately
• 18:01
  knowledgeable
• 18:01
  about
• 18:02
  the
• 18:02
  signage
• 18:03
  industry.
• 18:03
  So
• 18:04
  that
• 18:04
  was
• 18:04
  great.
• 18:05
  And
• 18:05
  then
• 18:05
  the
• 18:05
  first
• 18:05
  thing
• 18:06
  we
• 18:06
  did
• 18:06
  was
• 18:06
  went
• 18:06
  off
• 18:06
  to
• 18:07
  a
• 18:07
  conference
• 18:07
  in
• 18:07
  Melbourne
• 18:08
  where
• 18:08
  we
• 18:09
  had
• 18:09
  not
• 18:09
  officially
• 18:10
  bought
• 18:10
  the
• 18:10
  business
• 18:10
  yet,
• 18:10
  but
• 18:10
  we
• 18:11
  were
• 18:11
  going
• 18:11
  to
• 18:12
  and
• 18:12
  being
• 18:12
  surrounded
• 18:13
  by
• 18:13
  sign
• 18:13
  owners
• 18:14
  and
• 18:14
  it
• 18:14
  was
• 18:15
  just
• 18:15
  quite
• 18:16
  strange.
• 18:16
  It
• 18:17
  was
• 18:17
  like
• 18:17
  being
• 18:17
  in
• 18:17
  a
• 18:17
  different
• 18:18
  universe
• 18:19
  and
• 18:19
  suddenly
• 18:20
  it's
• 18:20
  like,
• 18:21
  oh,
• 18:21
  illuminated
• 18:22
  signs,
• 18:22
  backlit
• 18:23
  signs,
• 18:23
  3D
• 18:23
  signs,
• 18:24
  vehicle
• 18:25
  wraps
• 18:26
  banners,
• 18:27
  teardrop
• 18:27
  flags.
• 18:28
  It's
• 18:28
  like
• 18:28
  a
• 18:28
  whole
• 18:29
  new
• 18:29
  language.
• 18:29
  It's
• 18:30
  coming
• 18:30
  out
• 18:30
  of
• 18:30
  everyone's
• 18:31
  mouth.
• 18:32
  What
• 18:32
  are
• 18:32
  we
• 18:32
  doing?
• 18:33
  So
• 18:33
  it
• 18:33
  was
• 18:34
  quite
• 18:34
  challenging.
• 18:35
  Yeah.
• 18:35
  That's
• 18:35
  so
• 18:36
  funny
• 18:36
  because
• 18:36
  as
• 18:36
  soon
• 18:36
  as
• 18:36
  you
• 18:36
  said
• 18:37
  a
• 18:37
  conference,
• 18:37
  like
• 18:37
  just
• 18:37
  for
• 18:38
  signage,
• 18:38
  I
• 18:38
  was
• 18:38
  like,
• 18:38
  how
• 18:39
  much
• 18:39
  signage
• 18:39
  can
• 18:39
  there
• 18:39
  be?
• 18:40
  And
• 18:40
  then
• 18:40
  you
• 18:40
  start
• 18:40
  rattling
• 18:40
  through
• 18:41
  it.
• 18:41
  I'm
• 18:41
  like,
• 18:41
  you're
• 18:41
  like,
• 18:41
  yeah,
• 18:42
  that's
• 18:42
  a
• 18:42
  lot
• 18:42
  of
• 18:42
  signage.
• 18:43
  That's
• 18:43
  what
• 18:43
  we.
• 18:44
  When
• 18:44
  we
• 18:45
  looked
• 18:45
  at
• 18:45
  signage,
• 18:45
  we
• 18:45
  were
• 18:46
  like,
• 18:46
  signs
• 18:46
  are
• 18:46
  everywhere.
• 18:47
  Like
• 18:47
  it's
• 18:48
  literally
• 18:48
  everywhere
• 18:49
  you
• 18:49
  look,
• 18:49
  there
• 18:49
  is
• 18:49
  signage.
• 18:50
  So
• 18:50
  it's
• 18:50
  a
• 18:51
  business
• 18:51
  that
• 18:51
  is
• 18:51
  going
• 18:52
  place.
• 18:52
  And
• 18:53
  it
• 18:53
  seems
• 18:53
  like
• 18:55
  even
• 18:55
  in
• 18:56
  down
• 18:57
  times
• 18:57
  and
• 18:57
  up
• 18:58
  times,
• 18:58
  people
• 18:58
  still
• 18:59
  need
• 18:59
  signs.
• 18:59
  So
• 19:00
  it
• 19:00
  was
• 19:00
  quite
• 19:01
  resistant
• 19:01
  to
• 19:02
  ups
• 19:02
  and
• 19:02
  downs
• 19:02
  of
• 19:02
  the
• 19:02
  market,
• 19:03
  which
• 19:03
  we
• 19:03
  also
• 19:03
  liked.
• 19:04
  It
• 19:04
  was
• 19:05
  really
• 19:05
  funny.
• 19:05
  Even
• 19:05
  when
• 19:05
  you
• 19:05
  came
• 19:06
  in
• 19:06
  today
• 19:06
  and
• 19:06
  you're
• 19:07
  like,
• 19:08
  see
• 19:08
  the
• 19:08
  wayfinding
• 19:09
  signs?
• 19:09
  I'm
• 19:09
  like,
• 19:09
  there's
• 19:09
  some
• 19:10
  jargon.
• 19:10
  I
• 19:10
  didn't
• 19:10
  know
• 19:10
  that
• 19:10
  was
• 19:11
  what
• 19:11
  they
• 19:11
  were
• 19:11
  called.
• 19:11
  Isn't
• 19:12
  that
• 19:12
  great
• 19:12
  though?
• 19:12
  I
• 19:12
  love
• 19:12
  that
• 19:13
  name.
• 19:13
  Wayfinding
• 19:14
  sign.
• 19:14
  It
• 19:14
  makes
• 19:14
  total
• 19:15
  sense.
• 19:15
  It's
• 19:15
  like
• 19:15
  these
• 19:15
  wayfinding
• 19:16
  signs
• 19:16
  need
• 19:16
  a
• 19:17
  few
• 19:17
  more
• 19:17
  signs
• 19:18
  to
• 19:18
  point
• 19:18
  me
• 19:18
  in
• 19:18
  the
• 19:18
  right
• 19:19
  direction.
• 19:19
  And
• 19:20
  we
• 19:20
  really
• 19:20
  do.
• 19:20
  We'll
• 19:21
  get
• 19:21
  you
• 19:21
  back
• 19:21
  in
• 19:21
  now.
• 19:22
  Please.
• 19:22
  Yeah,
• 19:22
  exactly.
• 19:23
  We
• 19:23
  can
• 19:23
  help
• 19:23
  you
• 19:24
  out.
• 19:24
  Yeah,
• 19:24
  thank
• 19:24
  you.
• 19:26
  I
• 19:26
  remember
• 19:26
  talking
• 19:27
  to
• 19:27
  someone
• 19:27
  when
• 19:27
  I
• 19:28
  was
• 19:28
  a
• 19:28
  teenager
• 19:28
  and
• 19:28
  trying
• 19:29
  to
• 19:29
  figure
• 19:29
  out
• 19:29
  like
• 19:29
  what
• 19:30
  I
• 19:30
  wanted
• 19:30
  to
• 19:30
  do
• 19:30
  for
• 19:30
  work.
• 19:31
  And
• 19:31
  this
• 19:31
  was
• 19:31
  a
• 19:32
  guy
• 19:32
  who
• 19:32
  had
• 19:33
  been
• 19:33
  a
• 19:33
  manager
• 19:34
  in
• 19:35
  heaps
• 19:35
  of
• 19:35
  different
• 19:35
  industries.
• 19:36
  And
• 19:36
  his
• 19:37
  thing
• 19:37
  was
• 19:37
  he
• 19:37
  was
• 19:37
  just
• 19:37
  Like
• 19:38
  a
• 19:38
  manager,
• 19:38
  and
• 19:39
  he
• 19:39
  didn't
• 19:39
  really
• 19:39
  care
• 19:40
  about
• 19:40
  the
• 19:40
  industry.
• 19:41
  He
• 19:41
  knew
• 19:42
  how
• 19:42
  to
• 19:42
  manage
• 19:43
  businesses,
• 19:44
  make
• 19:44
  the
• 19:45
  business
• 19:45
  work
• 19:45
  well
• 19:46
  and
• 19:46
  the
• 19:46
  business
• 19:46
  itself
• 19:47
  didn't
• 19:48
  matter
• 19:48
  so
• 19:48
  much.
• 19:49
  It
• 19:49
  of
• 19:49
  course
• 19:50
  does,
• 19:50
  but,
• 19:50
  like,
• 19:50
  less
• 19:51
  than
• 19:51
  I
• 19:52
  had
• 19:52
  assumed
• 19:52
  at
• 19:52
  that
• 19:52
  stage
• 19:53
  of
• 19:53
  my
• 19:53
  life.
• 19:54
  And,
• 19:54
  you
• 19:54
  know,
• 19:54
  I
• 19:54
  sort
• 19:55
  of
• 19:55
  hear
• 19:55
  what
• 19:55
  you're
• 19:55
  saying
• 19:56
  there.
• 19:56
  It's
• 19:56
  sort
• 19:56
  of
• 19:56
  a
• 19:57
  similar
• 19:57
  thing
• 19:57
  of,
• 19:57
  okay,
• 19:58
  I'm
• 19:58
  going
• 19:58
  to
• 19:58
  come
• 19:58
  in,
• 19:58
  I'm
• 19:58
  going
• 19:58
  to
• 19:58
  learn
• 19:59
  about
• 19:59
  signage
• 20:00
  and
• 20:00
  I'm
• 20:00
  going
• 20:00
  to
• 20:00
  see
• 20:00
  how
• 20:00
  this
• 20:01
  all
• 20:01
  works.
• 20:01
  But
• 20:02
  at
• 20:02
  the
• 20:02
  end
• 20:02
  of
• 20:02
  the
• 20:02
  day,
• 20:02
  I'm
• 20:03
  trying
• 20:03
  to
• 20:03
  run
• 20:03
  a
• 20:03
  business.
• 20:04
  Well,
• 20:06
  that
• 20:06
  said,
• 20:06
  I'm
• 20:07
  sure
• 20:07
  there
• 20:07
  was
• 20:07
  a
• 20:07
  learning
• 20:07
  curve.
• 20:08
  What's
• 20:08
  been
• 20:08
  your
• 20:09
  steepest
• 20:09
  learning
• 20:09
  curve?
• 20:10
  Oh,
• 20:10
  well,
• 20:10
  exactly.
• 20:11
  I
• 20:11
  think
• 20:11
  that
• 20:11
  Melbourne
• 20:11
  conference
• 20:12
  was
• 20:12
  quite
• 20:12
  the
• 20:13
  learning
• 20:13
  curve
• 20:13
  because.
• 20:14
  And
• 20:14
  my
• 20:14
  husband
• 20:15
  and
• 20:15
  I,
• 20:15
  we
• 20:15
  went
• 20:15
  for
• 20:15
  a
• 20:15
  run
• 20:16
  around
• 20:16
  Melbourne
• 20:16
  and
• 20:17
  he.
• 20:18
  He
• 20:18
  just
• 20:18
  picks
• 20:19
  it
• 20:19
  up.
• 20:19
  He
• 20:19
  just
• 20:19
  picked
• 20:20
  it
• 20:20
  up
• 20:20
  like
• 20:20
  this,
• 20:21
  where
• 20:21
  I
• 20:21
  was
• 20:21
  like,
• 20:21
  a
• 20:22
  bit
• 20:22
  bewildered
• 20:22
  and
• 20:22
  he
• 20:22
  was
• 20:23
  like,
• 20:23
  oh,
• 20:23
  this
• 20:23
  is
• 20:24
  a
• 20:24
  3D
• 20:24
  illuminated
• 20:25
  backlit
• 20:25
  sign.
• 20:26
  And
• 20:26
  you
• 20:27
  can
• 20:27
  see,
• 20:27
  feel
• 20:27
  this,
• 20:27
  feel
• 20:28
  this.
• 20:28
  This
• 20:28
  is
• 20:28
  a
• 20:28
  pylon
• 20:29
  sign.
• 20:29
  This
• 20:29
  is.
• 20:30
  The
• 20:30
  lettering
• 20:30
  is
• 20:31
  on
• 20:31
  and
• 20:31
  this
• 20:31
  is
• 20:32
  stuck
• 20:32
  on,
• 20:32
  and
• 20:32
  this
• 20:33
  is
• 20:33
  printed
• 20:33
  on.
• 20:34
  And
• 20:35
  he
• 20:35
  just
• 20:35
  picked
• 20:36
  it
• 20:36
  right
• 20:36
  up
• 20:36
  really
• 20:37
  fast.
• 20:37
  Whereas
• 20:38
  for
• 20:38
  me,
• 20:38
  you
• 20:38
  know,
• 20:38
  it
• 20:38
  was.
• 20:39
  It
• 20:39
  was
• 20:39
  a
• 20:39
  bit
• 20:39
  more
• 20:40
  of
• 20:40
  a
• 20:40
  learning
• 20:40
  curve.
• 20:40
  But
• 20:41
  then
• 20:42
  it's
• 20:42
  like
• 20:42
  you
• 20:42
  do.
• 20:42
  You
• 20:42
  start
• 20:43
  looking
• 20:43
  around
• 20:43
  and
• 20:43
  that's
• 20:44
  quite
• 20:44
  exciting
• 20:44
  because
• 20:45
  you
• 20:45
  realize
• 20:45
  it's
• 20:46
  such
• 20:46
  a
• 20:46
  big
• 20:46
  industry
• 20:47
  everywhere.
• 20:47
  Yeah.
• 20:48
  And
• 20:48
  everybody
• 20:49
  in
• 20:49
  any
• 20:49
  industry,
• 20:50
  no
• 20:50
  matter
• 20:50
  what,
• 20:51
  needs
• 20:51
  it
• 20:51
  and
• 20:52
  wants
• 20:52
  it.
• 20:52
  So
• 20:52
  it
• 20:52
  is
• 20:53
  quite
• 20:53
  exciting.
• 20:54
  This
• 20:54
  episode
• 20:54
  of
• 20:55
  Making
• 20:55
  Sense
• 20:55
  is
• 20:56
  supported
• 20:56
  by
• 20:56
  Odoo.
• 20:57
  Be
• 20:57
  honest,
• 20:58
  how
• 20:58
  many
• 20:59
  subscriptions
• 20:59
  are
• 20:59
  you
• 21:00
  paying
• 21:00
  for
• 21:00
  right
• 21:00
  now
• 21:01
  to
• 21:01
  run
• 21:01
  your
• 21:01
  business
• 21:02
  or
• 21:02
  side
• 21:02
  hustle?
• 21:03
  Because
• 21:03
  I
• 21:04
  reckon
• 21:04
  it's
• 21:04
  more
• 21:04
  than
• 21:05
  you'd
• 21:05
  like
• 21:05
  to
• 21:05
  admit.
• 21:06
  And
• 21:06
  half
• 21:06
  of
• 21:06
  them
• 21:07
  don't
• 21:07
  even
• 21:08
  work
• 21:08
  together.
• 21:09
  That's
• 21:09
  exactly
• 21:10
  why
• 21:10
  I
• 21:10
  like
• 21:10
  Odoo.
• 21:11
  It's
• 21:12
  one
• 21:12
  platform
• 21:12
  with
• 21:13
  70
• 21:13
  apps.
• 21:14
  Accounting,
• 21:15
  invoicing,
• 21:15
  sales,
• 21:16
  inventory,
• 21:16
  HR.
• 21:17
  Your
• 21:17
  website,
• 21:18
  no
• 21:18
  extra
• 21:19
  subscriptions,
• 21:20
  no
• 21:20
  new
• 21:21
  logins.
• 21:21
  It's
• 21:22
  all
• 21:22
  already
• 21:22
  there,
• 21:23
  starting
• 21:24
  from
• 21:24
  3,440
• 21:25
  Aussie
• 21:25
  dollars
• 21:26
  per
• 21:26
  user
• 21:27
  per
• 21:27
  month.
• 21:28
  And
• 21:28
  the
• 21:28
  first
• 21:28
  app
• 21:28
  is
• 21:29
  free
• 21:29
  for
• 21:29
  life,
• 21:30
  hosting
• 21:30
  and
• 21:31
  support
• 21:31
  included.
• 21:32
  Try
• 21:32
  it
• 21:32
  for
• 21:33
  free
• 21:33
  for
• 21:33
  15
• 21:34
  days.
• 21:34
  No
• 21:35
  card
• 21:35
  details
• 21:35
  needed.
• 21:36
  Go
• 21:36
  to
• 21:37
  odoo.com
• 21:38
  that's
• 21:38
  o-o.com.
• 21:40
  Working
• 21:41
  with
• 21:41
  your
• 21:41
  husband,
• 21:41
  though.
• 21:42
  Yeah,
• 21:42
  Bold
• 21:43
  move.
• 21:43
  Yeah,
• 21:44
  a
• 21:44
  little
• 21:45
  bit
• 21:45
  at
• 21:45
  stake
• 21:45
  there,
• 21:46
  definitely.
• 21:47
  And
• 21:47
  as
• 21:48
  much
• 21:48
  as
• 21:48
  you
• 21:48
  can
• 21:48
  love
• 21:48
  someone,
• 21:48
  you
• 21:49
  can
• 21:49
  love
• 21:49
  someone
• 21:49
  in
• 21:49
  your
• 21:50
  home
• 21:50
  and
• 21:51
  then
• 21:51
  find
• 21:51
  working
• 21:51
  with
• 21:52
  them
• 21:52
  a
• 21:52
  very
• 21:53
  interesting
• 21:53
  thing.
• 21:54
  I
• 21:54
  work
• 21:54
  with
• 21:54
  my
• 21:54
  husband
• 21:54
  on
• 21:55
  this
• 21:55
  business
• 21:55
  too,
• 21:55
  so
• 21:56
  can
• 21:56
  I
• 21:56
  say
• 21:56
  from
• 21:56
  experience,
• 21:56
  it
• 21:57
  took
• 21:57
  us
• 21:57
  a
• 21:57
  good
• 21:57
  Year
• 21:58
  of
• 21:59
  sometimes
• 22:00
  doing
• 22:00
  well
• 22:00
  and
• 22:00
  sometimes
• 22:00
  rubbing
• 22:01
  each
• 22:01
  other
• 22:01
  the
• 22:01
  wrong
• 22:01
  way
• 22:03
  to
• 22:03
  hit
• 22:03
  a
• 22:04
  groove.
• 22:04
  We've
• 22:04
  hit
• 22:04
  a
• 22:05
  groove
• 22:05
  now.
• 22:05
  Don't
• 22:05
  worry.
• 22:05
  There's
• 22:05
  light
• 22:06
  at
• 22:06
  the
• 22:06
  end
• 22:06
  of
• 22:06
  the
• 22:06
  tunnel
• 22:06
  for
• 22:06
  anyone
• 22:07
  listening.
• 22:08
  But
• 22:08
  it
• 22:08
  really
• 22:09
  took
• 22:09
  some
• 22:09
  active
• 22:10
  work
• 22:10
  to
• 22:10
  figure
• 22:11
  out
• 22:11
  what
• 22:12
  are
• 22:12
  his
• 22:12
  strengths,
• 22:13
  his
• 22:13
  weaknesses.
• 22:13
  My
• 22:14
  strengths,
• 22:14
  my
• 22:14
  weaknesses.
• 22:15
  And
• 22:15
  then
• 22:15
  how
• 22:15
  can
• 22:15
  we
• 22:16
  hire
• 22:16
  to
• 22:17
  fill
• 22:17
  the
• 22:17
  weaknesses
• 22:18
  we
• 22:18
  both
• 22:18
  have?
• 22:19
  So
• 22:19
  that
• 22:19
  was,
• 22:20
  that
• 22:20
  was
• 22:20
  a
• 22:20
  lot.
• 22:20
  How
• 22:21
  did
• 22:21
  you
• 22:21
  find
• 22:21
  it
• 22:21
  working
• 22:21
  with
• 22:22
  your
• 22:22
  husband?
• 22:23
  Yeah,
• 22:23
  well,
• 22:23
  exactly.
• 22:23
  I
• 22:24
  would,
• 22:24
  I.
• 22:24
  We
• 22:24
  had
• 22:24
  never
• 22:24
  worked
• 22:25
  together
• 22:25
  before.
• 22:25
  We'd
• 22:26
  always
• 22:26
  had
• 22:26
  very,
• 22:26
  very
• 22:27
  different
• 22:27
  industries
• 22:28
  or
• 22:28
  in
• 22:29
  terms
• 22:29
  of.
• 22:29
  I
• 22:29
  was
• 22:30
  doing
• 22:30
  news
• 22:30
  reading.
• 22:30
  He
• 22:31
  was
• 22:31
  more
• 22:31
  the
• 22:31
  behind
• 22:31
  the
• 22:32
  scenes
• 22:32
  kind
• 22:32
  of
• 22:32
  guy,
• 22:33
  producing,
• 22:33
  directing.
• 22:34
  So
• 22:34
  yeah,
• 22:35
  working
• 22:35
  together
• 22:36
  definitely
• 22:36
  been
• 22:36
  an
• 22:37
  adjustment,
• 22:39
  I
• 22:39
  would
• 22:39
  say
• 22:39
  that.
• 22:40
  And
• 22:40
  we're
• 22:41
  still
• 22:41
  working
• 22:41
  on
• 22:41
  it
• 22:41
  and
• 22:42
  learning.
• 22:42
  He
• 22:42
  said
• 22:43
  he's
• 22:43
  really
• 22:43
  detailed,
• 22:44
  he's
• 22:44
  into
• 22:45
  details,
• 22:45
  he's
• 22:45
  the
• 22:45
  details.
• 22:46
  Whereas
• 22:47
  I'm
• 22:47
  sort
• 22:47
  of
• 22:47
  big
• 22:48
  picture.
• 22:49
  Ya,
• 22:49
  la
• 22:49
  la
• 22:49
  la
• 22:50
  la.
• 22:50
  I'll,
• 22:50
  you
• 22:50
  know,
• 22:51
  go
• 22:51
  out
• 22:51
  and
• 22:51
  talk
• 22:51
  to
• 22:51
  people
• 22:51
  and
• 22:52
  do
• 22:52
  lots
• 22:52
  of,
• 22:52
  you
• 22:53
  know,
• 22:53
  networking
• 22:53
  and
• 22:54
  marketing
• 22:54
  and
• 22:54
  oh
• 22:55
  yeah,
• 22:55
  I
• 22:55
  did
• 22:55
  this.
• 22:55
  And.
• 22:56
  Whereas
• 22:56
  he's
• 22:56
  just
• 22:56
  like
• 22:57
  much
• 22:57
  more
• 22:58
  into
• 22:58
  the
• 22:58
  details.
• 22:58
  So,
• 22:59
  I
• 22:59
  mean,
• 22:59
  we
• 22:59
  have
• 22:59
  found
• 22:59
  our
• 23:00
  strengths
• 23:00
  and
• 23:00
  weaknesses,
• 23:01
  but.
• 23:01
  And
• 23:02
  I
• 23:02
  think
• 23:02
  they
• 23:02
  probably
• 23:02
  are
• 23:03
  quite
• 23:03
  complimentary,
• 23:03
  but
• 23:04
  definitely
• 23:04
  sometimes
• 23:05
  it's
• 23:05
  nice
• 23:06
  to
• 23:06
  have
• 23:06
  a
• 23:06
  girls
• 23:06
  weekend.
• 23:07
  Yes.
• 23:09
  Go
• 23:09
  away,
• 23:10
  have
• 23:10
  a
• 23:10
  little
• 23:10
  break.
• 23:13
  So
• 23:13
  when
• 23:13
  you're
• 23:14
  doing
• 23:14
  that,
• 23:15
  do
• 23:15
  you
• 23:15
  ever
• 23:15
  find
• 23:16
  that
• 23:16
  you
• 23:16
  have
• 23:16
  to
• 23:16
  put
• 23:16
  in
• 23:17
  boundaries?
• 23:17
  In
• 23:17
  terms
• 23:17
  of.
• 23:18
  Some
• 23:18
  people
• 23:18
  I
• 23:18
  know
• 23:18
  have
• 23:18
  said
• 23:19
  no
• 23:19
  talking
• 23:20
  about
• 23:20
  work
• 23:20
  in
• 23:20
  the
• 23:20
  evenings
• 23:21
  or
• 23:22
  some
• 23:23
  people
• 23:23
  even
• 23:23
  will
• 23:23
  have
• 23:24
  an
• 23:24
  office
• 23:24
  and
• 23:25
  say
• 23:25
  if
• 23:25
  we're
• 23:26
  not
• 23:26
  in
• 23:26
  the
• 23:26
  office,
• 23:26
  we
• 23:26
  can't
• 23:26
  talk
• 23:26
  about
• 23:27
  work.
• 23:27
  You
• 23:28
  know,
• 23:28
  some
• 23:28
  people
• 23:29
  are
• 23:29
  very
• 23:29
  strict
• 23:29
  on
• 23:29
  these
• 23:29
  sorts
• 23:30
  of
• 23:30
  boundaries.
• 23:30
  My
• 23:30
  husband
• 23:31
  and
• 23:31
  I
• 23:31
  both
• 23:31
  work
• 23:31
  from
• 23:31
  home,
• 23:32
  so
• 23:32
  we're
• 23:32
  not
• 23:32
  as
• 23:32
  strict
• 23:32
  on
• 23:32
  those
• 23:32
  boundaries.
• 23:33
  But
• 23:33
  sometimes
• 23:33
  I
• 23:33
  think
• 23:33
  maybe
• 23:34
  we
• 23:34
  need
• 23:34
  a
• 23:34
  few
• 23:34
  more.
• 23:35
  How
• 23:36
  about
• 23:36
  yourself?
• 23:36
  Have
• 23:37
  you
• 23:37
  put
• 23:37
  in
• 23:37
  rules?
• 23:37
  I
• 23:38
  think
• 23:38
  that
• 23:38
  we
• 23:38
  probably
• 23:38
  need
• 23:39
  a
• 23:39
  few
• 23:39
  rules
• 23:39
  because
• 23:40
  you're
• 23:40
  right.
• 23:40
  Like
• 23:40
  sometimes
• 23:41
  it's
• 23:41
  at
• 23:42
  dinner
• 23:42
  and
• 23:42
  you're
• 23:42
  like,
• 23:42
  oh,
• 23:43
  do
• 23:43
  we
• 23:43
  have
• 23:43
  to
• 23:43
  talk
• 23:43
  about
• 23:44
  this
• 23:44
  at
• 23:44
  dinner
• 23:44
  time?
• 23:45
  Well,
• 23:45
  you
• 23:45
  know,
• 23:45
  can
• 23:46
  we
• 23:46
  just,
• 23:46
  can
• 23:47
  we
• 23:47
  just
• 23:47
  do
• 23:47
  it
• 23:47
  tomorrow
• 23:48
  at
• 23:48
  work?
• 23:48
  But
• 23:49
  I
• 23:49
  think
• 23:49
  the
• 23:49
  problem
• 23:49
  is
• 23:50
  when
• 23:50
  you
• 23:50
  start
• 23:50
  a
• 23:50
  business,
• 23:50
  you
• 23:51
  know,
• 23:51
  you're
• 23:51
  all
• 23:51
  in,
• 23:51
  right?
• 23:52
  You
• 23:52
  live,
• 23:53
  sleep,
• 23:53
  breathe
• 23:53
  it
• 23:54
  and
• 23:54
  you
• 23:54
  have
• 23:54
  to,
• 23:55
  because
• 23:55
  you
• 23:55
  have
• 23:55
  to
• 23:55
  work
• 23:56
  really,
• 23:56
  really
• 23:56
  hard
• 23:56
  to
• 23:56
  get
• 23:57
  the
• 23:57
  business
• 23:57
  up
• 23:57
  and
• 23:57
  running
• 23:58
  and
• 23:59
  understanding
• 23:59
  it.
• 23:59
  And
• 23:59
  there's
• 24:00
  so
• 24:00
  many
• 24:00
  things
• 24:00
  to
• 24:00
  learn.
• 24:01
  So
• 24:01
  it
• 24:01
  is
• 24:02
  quite
• 24:02
  overwhelming.
• 24:03
  So
• 24:03
  I
• 24:03
  think,
• 24:03
  yeah,
• 24:04
  we're
• 24:04
  still
• 24:04
  learning
• 24:05
  those
• 24:05
  boundaries,
• 24:05
  but
• 24:06
  in
• 24:06
  time
• 24:06
  I
• 24:07
  think
• 24:07
  we'll
• 24:07
  get
• 24:07
  them.
• 24:07
  But
• 24:07
  I
• 24:08
  like
• 24:08
  the
• 24:08
  one
• 24:08
  about
• 24:09
  not
• 24:09
  doing
• 24:10
  it
• 24:10
  at
• 24:10
  Dinner
• 24:10
  time.
• 24:10
  Not
• 24:11
  talking.
• 24:11
  Work
• 24:11
  at
• 24:11
  dinner.
• 24:12
  I
• 24:12
  think
• 24:12
  that's
• 24:12
  a
• 24:13
  good
• 24:13
  one.
• 24:13
  Let
• 24:13
  me
• 24:13
  digest,
• 24:14
  please.
• 24:15
  I
• 24:15
  do
• 24:15
  not
• 24:15
  need
• 24:16
  stomach
• 24:16
  ulcers.
• 24:18
  Exactly.
• 24:20
  No
• 24:20
  unpaid
• 24:20
  invoice
• 24:21
  chat
• 24:21
  at
• 24:21
  dinner.
• 24:22
  You
• 24:23
  can
• 24:23
  tell
• 24:23
  me
• 24:23
  how
• 24:23
  great
• 24:23
  I
• 24:24
  am.
• 24:24
  I'm
• 24:25
  on
• 24:25
  time
• 24:25
  and
• 24:25
  a
• 24:25
  half
• 24:25
  right
• 24:26
  now.
• 24:27
  Yes.
• 24:28
  Maybe
• 24:28
  I'll
• 24:28
  institute
• 24:28
  that.
• 24:29
  That
• 24:30
  would
• 24:30
  be
• 24:30
  so
• 24:30
  good.
• 24:32
  In
• 24:32
  terms
• 24:33
  of,
• 24:33
  you
• 24:33
  know,
• 24:33
  if
• 24:33
  you
• 24:34
  look
• 24:34
  back
• 24:34
  and
• 24:34
  as
• 24:34
  you
• 24:34
  say,
• 24:35
  it's
• 24:35
  been
• 24:35
  six
• 24:35
  months
• 24:35
  now,
• 24:36
  right,
• 24:36
  since
• 24:36
  you
• 24:36
  took
• 24:36
  it
• 24:36
  over,
• 24:37
  and
• 24:37
  the
• 24:37
  former
• 24:38
  owners
• 24:38
  are
• 24:38
  still
• 24:39
  working
• 24:39
  with
• 24:39
  you
• 24:39
  a
• 24:39
  bit.
• 24:40
  That's
• 24:41
  quite
• 24:41
  good.
• 24:41
  Having
• 24:41
  a
• 24:41
  bit
• 24:41
  of
• 24:41
  a
• 24:42
  transition
• 24:42
  period.
• 24:43
  It's
• 24:43
  been
• 24:43
  great.
• 24:43
  Yeah.
• 24:44
  So
• 24:44
  are
• 24:44
  they
• 24:45
  sort
• 24:45
  of.
• 24:45
  Are
• 24:45
  they
• 24:45
  managing?
• 24:46
  Are
• 24:46
  they
• 24:46
  working?
• 24:47
  They
• 24:47
  are
• 24:47
  this
• 24:48
  our
• 24:48
  sales
• 24:48
  team
• 24:49
  and
• 24:49
  they
• 24:49
  also
• 24:49
  do
• 24:50
  our
• 24:50
  designing
• 24:50
  of
• 24:50
  our
• 24:50
  sign.
• 24:51
  So.
• 24:51
  And
• 24:52
  also
• 24:52
  from
• 24:52
  a
• 24:52
  mentoring
• 24:53
  perspective,
• 24:53
  it's
• 24:54
  been
• 24:54
  great.
• 24:54
  So
• 24:54
  they
• 24:54
  really
• 24:55
  help
• 24:55
  us
• 24:55
  out
• 24:55
  in
• 24:55
  terms
• 24:56
  of
• 24:56
  mentoring
• 24:57
  and.
• 24:57
  Oh,
• 24:58
  yes,
• 24:58
  this
• 24:58
  is
• 24:58
  probably
• 24:59
  what
• 24:59
  you
• 24:59
  should
• 24:59
  look
• 24:59
  at
• 25:00
  doing
• 25:00
  for
• 25:00
  this
• 25:01
  brand.
• 25:01
  This
• 25:01
  rollout,
• 25:02
  this
• 25:02
  rebrand.
• 25:03
  We
• 25:03
  would
• 25:03
  suggest
• 25:04
  you
• 25:04
  doing
• 25:04
  this.
• 25:05
  And
• 25:05
  so
• 25:05
  it's
• 25:05
  been
• 25:05
  actually
• 25:06
  great
• 25:06
  to
• 25:06
  have
• 25:07
  that.
• 25:07
  Just
• 25:07
  that
• 25:08
  sounding
• 25:08
  board.
• 25:09
  Love
• 25:09
  it.
• 25:09
  What
• 25:09
  made
• 25:10
  this
• 25:10
  business
• 25:11
  different,
• 25:11
  do
• 25:11
  you
• 25:11
  think?
• 25:11
  What
• 25:12
  made
• 25:12
  this
• 25:12
  the
• 25:12
  right
• 25:13
  one?
• 25:14
  We
• 25:14
  sort
• 25:14
  of
• 25:14
  think
• 25:14
  of
• 25:15
  signs
• 25:15
  as
• 25:15
  a
• 25:15
  bit
• 25:16
  of
• 25:16
  a
• 25:16
  story.
• 25:16
  And
• 25:17
  because
• 25:17
  we're
• 25:17
  good
• 25:18
  at
• 25:18
  telling
• 25:18
  stories.
• 25:19
  Signs
• 25:19
  are
• 25:19
  a
• 25:19
  story
• 25:20
  that
• 25:20
  every
• 25:20
  sign
• 25:21
  you
• 25:21
  look
• 25:21
  at
• 25:21
  has
• 25:21
  a
• 25:22
  story
• 25:22
  or
• 25:22
  a
• 25:22
  message.
• 25:23
  And
• 25:23
  often
• 25:23
  when
• 25:24
  you're
• 25:24
  designing
• 25:24
  something
• 25:25
  for
• 25:25
  a
• 25:25
  client,
• 25:26
  it's
• 25:26
  about
• 25:26
  that.
• 25:26
  It's
• 25:27
  about
• 25:27
  what
• 25:27
  is
• 25:27
  your
• 25:27
  message,
• 25:29
  what
• 25:29
  is
• 25:29
  it
• 25:29
  that
• 25:29
  you
• 25:29
  want
• 25:30
  to
• 25:30
  get
• 25:30
  across,
• 25:31
  and
• 25:31
  that's
• 25:31
  really
• 25:31
  important.
• 25:32
  It's
• 25:32
  like
• 25:32
  telling
• 25:32
  a
• 25:33
  story,
• 25:33
  which
• 25:33
  we
• 25:34
  like
• 25:34
  doing.
• 25:35
  I
• 25:35
  love
• 25:35
  that.
• 25:36
  There
• 25:36
  we
• 25:36
  go.
• 25:36
  Accidental
• 25:37
  transferable
• 25:37
  skills.
• 25:38
  It's
• 25:38
  great.
• 25:38
  Who
• 25:39
  knew?
• 25:39
  Not
• 25:39
  just
• 25:40
  reading
• 25:40
  aloud.
• 25:41
  Exactly.
• 25:41
  Exactly.
• 25:43
  So
• 25:43
  when
• 25:43
  you
• 25:43
  were
• 25:43
  looking
• 25:43
  at
• 25:44
  other
• 25:44
  businesses
• 25:44
  and
• 25:44
  you
• 25:45
  said
• 25:45
  you
• 25:45
  had
• 25:45
  some
• 25:45
  that
• 25:45
  you
• 25:45
  got
• 25:46
  close
• 25:46
  to,
• 25:46
  but
• 25:47
  it
• 25:47
  wasn't
• 25:47
  right,
• 25:48
  what
• 25:48
  were
• 25:48
  the
• 25:48
  red
• 25:49
  flags
• 25:49
  on
• 25:49
  those
• 25:50
  that
• 25:50
  made
• 25:50
  you
• 25:50
  think?
• 25:51
  Not
• 25:51
  this
• 25:52
  one.
• 25:52
  Actually.
• 25:53
  There's
• 25:53
  so
• 25:53
  many
• 25:54
  things,
• 25:54
  isn't
• 25:54
  there?
• 25:54
  I
• 25:54
  mean,
• 25:55
  I
• 25:55
  guess
• 25:55
  the
• 25:56
  crux
• 25:56
  of
• 25:56
  it
• 25:56
  is
• 25:57
  the
• 25:57
  financials.
• 25:57
  Do
• 25:58
  they
• 25:58
  stack
• 25:58
  up?
• 25:58
  And
• 25:59
  it
• 25:59
  is
• 25:59
  hard.
• 25:59
  It's
• 26:00
  hard
• 26:00
  to
• 26:00
  find
• 26:00
  a
• 26:00
  business
• 26:02
  that
• 26:02
  is
• 26:02
  really
• 26:03
  profitable.
• 26:03
  It
• 26:03
  is
• 26:03
  hard
• 26:04
  without
• 26:04
  spending
• 26:05
  a
• 26:05
  lot
• 26:05
  of
• 26:05
  money.
• 26:05
  Obviously,
• 26:06
  we
• 26:06
  have
• 26:06
  a
• 26:06
  budget
• 26:07
  as
• 26:07
  well,
• 26:07
  so
• 26:08
  you
• 26:08
  had
• 26:08
  to
• 26:08
  stick
• 26:08
  within
• 26:08
  a
• 26:09
  budget.
• 26:09
  The
• 26:09
  lots
• 26:09
  of
• 26:09
  businesses
• 26:10
  we
• 26:10
  looked
• 26:10
  at
• 26:10
  were
• 26:10
  way
• 26:11
  too
• 26:11
  expensive
• 26:11
  and
• 26:12
  we
• 26:12
  were.
• 26:12
  We
• 26:12
  just
• 26:13
  don't
• 26:14
  think
• 26:14
  we
• 26:14
  can
• 26:14
  risk
• 26:14
  the
• 26:15
  whole
• 26:15
  house
• 26:15
  on
• 26:15
  that.
• 26:16
  Let's
• 26:16
  just,
• 26:17
  you
• 26:17
  know,
• 26:17
  you
• 26:17
  don't
• 26:18
  want
• 26:18
  to
• 26:18
  completely
• 26:18
  mortgage
• 26:19
  yourself
• 26:19
  to
• 26:19
  the
• 26:19
  hilt.
• 26:20
  So
• 26:20
  that
• 26:20
  was
• 26:20
  important.
• 26:21
  Cost
• 26:21
  was
• 26:21
  important.
• 26:22
  Location,
• 26:23
  you
• 26:23
  know,
• 26:24
  every
• 26:24
  day.
• 26:24
  Can
• 26:24
  I
• 26:25
  imagine
• 26:25
  myself
• 26:25
  driving
• 26:26
  out
• 26:26
  to
• 26:26
  wherever
• 26:27
  and
• 26:27
  that's.
• 26:28
  And
• 26:28
  that's
• 26:28
  a
• 26:28
  big
• 26:29
  deal
• 26:29
  because
• 26:29
  you
• 26:29
  know
• 26:29
  you
• 26:29
  are
• 26:29
  going
• 26:30
  to
• 26:30
  be
• 26:30
  driving
• 26:30
  out
• 26:30
  to
• 26:30
  that
• 26:31
  location
• 26:31
  every
• 26:31
  single
• 26:32
  day.
• 26:32
  Did
• 26:32
  you
• 26:33
  have
• 26:33
  any
• 26:33
  doubts
• 26:34
  before
• 26:34
  making
• 26:34
  this
• 26:35
  switch?
• 26:35
  Of
• 26:35
  course,
• 26:36
  yeah.
• 26:37
  Doubts
• 26:37
  all
• 26:38
  the
• 26:38
  time.
• 26:38
  It's
• 26:39
  scary.
• 26:39
  And
• 26:40
  yeah,
• 26:41
  the
• 26:41
  last
• 26:42
  six
• 26:42
  months
• 26:42
  have
• 26:42
  been
• 26:42
  an
• 26:43
  emotional
• 26:43
  rollercoaster.
• 26:44
  It's
• 26:45
  one
• 26:46
  minute
• 26:46
  you're
• 26:46
  up,
• 26:46
  the
• 26:46
  next
• 26:47
  minute
• 26:47
  you're
• 26:47
  down.
• 26:48
  Every
• 26:48
  day
• 26:48
  there
• 26:49
  are
• 26:49
  challenges,
• 26:50
  there's
• 26:50
  setbacks,
• 26:51
  there's
• 26:52
  all
• 26:52
  sorts
• 26:52
  of
• 26:52
  things
• 26:52
  to
• 26:53
  consider.
• 26:53
  There's
• 26:54
  staffing
• 26:54
  challenges.
• 26:55
  Sometimes
• 26:56
  there's
• 26:57
  a
• 26:57
  problem
• 26:57
  of
• 26:57
  someone
• 26:58
  sick
• 26:58
  for
• 26:58
  a
• 26:58
  week.
• 26:59
  All
• 26:59
  those
• 26:59
  sort
• 27:00
  of
• 27:00
  the
• 27:00
  shutdown
• 27:00
  over
• 27:00
  Christmas,
• 27:01
  like,
• 27:01
  what,
• 27:02
  why
• 27:02
  are
• 27:02
  we
• 27:02
  shutting
• 27:03
  down
• 27:03
  for
• 27:03
  three
• 27:03
  weeks?
• 27:04
  And
• 27:04
  then
• 27:04
  we've
• 27:04
  got
• 27:04
  a
• 27:04
  half
• 27:04
  month,
• 27:05
  all
• 27:05
  those
• 27:06
  sorts
• 27:06
  of
• 27:06
  things.
• 27:07
  It's
• 27:07
  just,
• 27:07
  it's
• 27:08
  really,
• 27:08
  is
• 27:09
  very,
• 27:09
  very
• 27:09
  challenging
• 27:10
  but
• 27:10
  also
• 27:11
  really
• 27:11
  rewarding
• 27:12
  as
• 27:12
  well.
• 27:12
  And
• 27:12
  when
• 27:13
  you
• 27:13
  get
• 27:13
  to
• 27:13
  the
• 27:14
  end
• 27:14
  of
• 27:14
  a
• 27:14
  month
• 27:14
  and
• 27:14
  it's
• 27:14
  been
• 27:15
  a
• 27:15
  good
• 27:15
  month,
• 27:15
  we
• 27:16
  did
• 27:16
  that.
• 27:16
  And
• 27:17
  I'm
• 27:17
  just
• 27:17
  quietly
• 27:17
  so
• 27:18
  proud
• 27:18
  of
• 27:19
  what
• 27:19
  we've
• 27:19
  achieved
• 27:19
  and
• 27:20
  so
• 27:20
  proud
• 27:20
  of
• 27:21
  us
• 27:21
  because,
• 27:22
  yeah,
• 27:22
  I
• 27:22
  think
• 27:23
  it
• 27:23
  was
• 27:23
  probably
• 27:23
  the
• 27:23
  scariest
• 27:24
  thing
• 27:24
  I've
• 27:24
  probably
• 27:25
  ever
• 27:25
  done
• 27:25
  in
• 27:25
  my
• 27:25
  life,
• 27:25
  you
• 27:26
  know,
• 27:26
  and
• 27:26
  we've
• 27:26
  really
• 27:27
  taken
• 27:27
  a
• 27:27
  big
• 27:27
  risk
• 27:28
  and
• 27:28
  so
• 27:28
  for
• 27:29
  it
• 27:29
  to
• 27:29
  pay
• 27:29
  off
• 27:29
  is
• 27:29
  just
• 27:30
  wonderful.
• 27:31
  It's
• 27:31
  funny,
• 27:31
  isn't
• 27:32
  it?
• 27:32
  Because
• 27:32
  I
• 27:32
  feel
• 27:32
  like
• 27:32
  there's
• 27:32
  the
• 27:33
  whole
• 27:33
  New
• 27:33
  Zealand
• 27:33
  number
• 27:34
  eight,
• 27:34
  why
• 27:34
  give
• 27:34
  it
• 27:34
  a
• 27:35
  go,
• 27:35
  fix
• 27:36
  it
• 27:36
  up
• 27:36
  sort
• 27:37
  of
• 27:37
  mindset
• 27:38
  and
• 27:39
  making
• 27:39
  a
• 27:39
  broad
• 27:40
  problematic
• 27:40
  generalization
• 27:41
  here
• 27:41
  which
• 27:42
  you
• 27:42
  may
• 27:42
  or
• 27:42
  may
• 27:42
  not
• 27:42
  disagree
• 27:43
  with
• 27:43
  and
• 27:43
  I'd
• 27:43
  love
• 27:43
  to
• 27:44
  know
• 27:44
  whether
• 27:44
  you
• 27:44
  do
• 27:44
  or
• 27:44
  don't.
• 27:46
  I
• 27:46
  feel
• 27:46
  like
• 27:47
  for
• 27:47
  some
• 27:47
  reason
• 27:47
  that
• 27:47
  should
• 27:48
  translate
• 27:49
  into
• 27:49
  business
• 27:49
  ownership
• 27:50
  and
• 27:50
  this
• 27:50
  entrepreneurial
• 27:51
  mindset
• 27:51
  and
• 27:51
  yet
• 27:52
  it
• 27:52
  often
• 27:52
  doesn't.
• 27:53
  I
• 27:53
  don't
• 27:53
  feel
• 27:53
  like
• 27:53
  we
• 27:54
  have
• 27:54
  this
• 27:54
  culture
• 27:54
  of
• 27:55
  encouraging
• 27:56
  business
• 27:56
  ownership
• 27:57
  and
• 27:57
  giving
• 27:57
  it
• 27:57
  a
• 27:57
  crack
• 27:57
  and
• 27:58
  it's
• 27:58
  scary,
• 27:58
  but
• 27:58
  give
• 27:58
  it
• 27:59
  a
• 27:59
  go.
• 28:00
  And
• 28:00
  I
• 28:01
  wish
• 28:01
  we
• 28:01
  did
• 28:01
  because
• 28:01
  I
• 28:01
  feel
• 28:02
  like
• 28:02
  New
• 28:02
  Zealanders
• 28:02
  are
• 28:02
  good
• 28:03
  at
• 28:03
  that
• 28:03
  stuff.
• 28:03
  But
• 28:03
  I
• 28:03
  don't
• 28:03
  know.
• 28:04
  What
• 28:04
  do
• 28:04
  you
• 28:04
  think
• 28:04
  of
• 28:04
  that?
• 28:05
  Yeah,
• 28:05
  maybe
• 28:05
  I
• 28:06
  was
• 28:06
  still.
• 28:06
  I'm
• 28:06
  still
• 28:06
  on
• 28:07
  the
• 28:07
  assumption
• 28:07
  that
• 28:07
  that
• 28:08
  whole
• 28:08
  number
• 28:08
  eight
• 28:08
  wire
• 28:09
  is.
• 28:09
  Oh
• 28:09
  yeah,
• 28:09
  well,
• 28:09
  I
• 28:10
  mean,
• 28:10
  I
• 28:10
  do
• 28:10
  know
• 28:10
  lots
• 28:11
  of
• 28:11
  business
• 28:11
  owners
• 28:11
  that
• 28:12
  are
• 28:12
  doing
• 28:12
  really
• 28:13
  well,
• 28:14
  but
• 28:14
  I
• 28:14
  also
• 28:14
  know
• 28:15
  lots
• 28:15
  of
• 28:15
  people
• 28:15
  that
• 28:15
  work
• 28:15
  in
• 28:15
  the
• 28:16
  corporate
• 28:16
  world
• 28:16
  as
• 28:17
  well
• 28:17
  that
• 28:17
  probably
• 28:17
  would
• 28:17
  maybe
• 28:18
  like
• 28:18
  to
• 28:18
  look
• 28:18
  at
• 28:18
  owning
• 28:19
  a
• 28:19
  business
• 28:19
  one
• 28:19
  day.
• 28:20
  So
• 28:20
  maybe
• 28:21
  do
• 28:21
  you
• 28:21
  think
• 28:22
  maybe
• 28:22
  we
• 28:22
  have
• 28:22
  become
• 28:22
  a
• 28:23
  little
• 28:23
  bit
• 28:24
  risk
• 28:24
  averse
• 28:25
  in
• 28:25
  shy
• 28:25
  and
• 28:26
  we're
• 28:26
  not,
• 28:26
  we're
• 28:27
  not
• 28:27
  as
• 28:27
  bold
• 28:27
  maybe
• 28:28
  as
• 28:28
  we
• 28:28
  used
• 28:28
  to
• 28:28
  be,
• 28:29
  which
• 28:30
  is,
• 28:30
  you
• 28:30
  know,
• 28:30
  sad.
• 28:31
  But
• 28:31
  I
• 28:31
  mean,
• 28:32
  I
• 28:32
  think
• 28:32
  that
• 28:32
  we
• 28:32
  are
• 28:33
  really
• 28:33
  entrepreneurial
• 28:34
  and
• 28:34
  New
• 28:34
  Zealanders
• 28:34
  are
• 28:34
  Good
• 28:35
  at
• 28:35
  lots
• 28:35
  of
• 28:35
  things.
• 28:36
  Look
• 28:36
  how
• 28:36
  well
• 28:37
  we
• 28:37
  do
• 28:37
  on
• 28:37
  the
• 28:37
  world
• 28:37
  stage
• 28:38
  in
• 28:38
  so
• 28:38
  many
• 28:38
  different
• 28:38
  aspects.
• 28:39
  So,
• 28:40
  yeah,
• 28:40
  maybe
• 28:40
  we
• 28:40
  do
• 28:41
  need
• 28:41
  to
• 28:41
  get
• 28:41
  bold
• 28:41
  and
• 28:41
  brave
• 28:42
  again,
• 28:42
  I
• 28:42
  reckon.
• 28:43
  Well,
• 28:43
  what
• 28:44
  helped
• 28:44
  you
• 28:45
  step
• 28:45
  forward
• 28:45
  despite
• 28:45
  those
• 28:46
  doubts
• 28:46
  then?
• 28:46
  We
• 28:47
  had
• 28:47
  to
• 28:47
  do
• 28:47
  something.
• 28:48
  We
• 28:48
  wanted
• 28:48
  to
• 28:48
  do
• 28:49
  something
• 28:49
  we
• 28:49
  knew
• 28:50
  we
• 28:50
  wanted.
• 28:50
  We'd
• 28:50
  been
• 28:51
  looking
• 28:51
  at
• 28:51
  businesses
• 28:51
  for
• 28:52
  two
• 28:52
  years
• 28:52
  and
• 28:53
  we
• 28:53
  wanted
• 28:53
  to
• 28:54
  change
• 28:54
  the
• 28:55
  chapter
• 28:55
  of
• 28:55
  our
• 28:55
  lives,
• 28:56
  to
• 28:56
  change
• 28:56
  the
• 28:56
  journey
• 28:57
  of
• 28:57
  our
• 28:57
  lives.
• 28:58
  That
• 28:58
  was
• 28:58
  our
• 28:58
  motivation.
• 28:59
  We
• 28:59
  knew
• 29:00
  we
• 29:00
  couldn't
• 29:00
  stay
• 29:01
  still.
• 29:01
  Yeah,
• 29:02
  yeah.
• 29:02
  And
• 29:02
  I
• 29:03
  do
• 29:03
  think
• 29:03
  you
• 29:03
  do
• 29:03
  hit
• 29:03
  a
• 29:04
  certain
• 29:04
  stage
• 29:04
  in
• 29:04
  life
• 29:05
  as
• 29:05
  well.
• 29:05
  Right.
• 29:05
  Where
• 29:07
  maybe
• 29:07
  it's
• 29:07
  informed
• 29:08
  by
• 29:08
  life
• 29:08
  experiences,
• 29:09
  maybe
• 29:09
  not.
• 29:09
  But
• 29:09
  certainly
• 29:10
  for
• 29:10
  me,
• 29:10
  after
• 29:10
  I
• 29:10
  left
• 29:11
  media,
• 29:11
  I
• 29:11
  was
• 29:11
  like,
• 29:11
  no
• 29:11
  one's
• 29:12
  ever
• 29:12
  gonna
• 29:12
  tell
• 29:12
  me
• 29:12
  what
• 29:12
  to
• 29:12
  do
• 29:12
  again,
• 29:13
  so
• 29:14
  I'm
• 29:14
  doing
• 29:14
  my
• 29:14
  own
• 29:14
  thing.
• 29:15
  Was
• 29:15
  there
• 29:16
  a
• 29:16
  little
• 29:16
  bit
• 29:16
  of
• 29:16
  that
• 29:16
  for
• 29:16
  you?
• 29:17
  Yeah,
• 29:18
  definitely,
• 29:18
  absolutely.
• 29:19
  And
• 29:19
  I,
• 29:19
  and
• 29:19
  I,
• 29:20
  I
• 29:20
  didn't
• 29:21
  want
• 29:21
  to
• 29:21
  be
• 29:21
  as
• 29:21
  reliant
• 29:22
  on
• 29:23
  the
• 29:23
  next
• 29:24
  job
• 29:24
  and
• 29:25
  the
• 29:25
  next
• 29:26
  MC
• 29:26
  job.
• 29:26
  I
• 29:27
  don't,
• 29:27
  don't
• 29:27
  want
• 29:27
  to
• 29:27
  be
• 29:28
  relying
• 29:28
  on
• 29:28
  that
• 29:28
  anymore.
• 29:29
  I'm
• 29:29
  not
• 29:29
  afra
• 29:30
  work
• 29:30
  hard.
• 29:30
  I've
• 29:31
  always
• 29:31
  worked
• 29:31
  hard
• 29:31
  my
• 29:32
  whole
• 29:32
  life,
• 29:32
  so
• 29:33
  that
• 29:33
  was
• 29:33
  never
• 29:33
  a
• 29:34
  problem.
• 29:34
  I'm
• 29:34
  probably
• 29:35
  a
• 29:35
  little
• 29:35
  bit
• 29:35
  cavalier
• 29:36
  in
• 29:36
  my
• 29:36
  attitude,
• 29:37
  like,
• 29:37
  oh,
• 29:37
  yeah,
• 29:37
  I
• 29:38
  can
• 29:38
  do
• 29:38
  that.
• 29:38
  Oh,
• 29:38
  I'm
• 29:38
  gonna
• 29:39
  back
• 29:39
  myself
• 29:39
  to
• 29:39
  do
• 29:39
  that.
• 29:40
  And
• 29:40
  then.
• 29:40
  Which
• 29:40
  is
• 29:40
  good
• 29:41
  because
• 29:41
  I
• 29:41
  think
• 29:41
  had
• 29:42
  I
• 29:42
  not
• 29:42
  had
• 29:42
  that
• 29:42
  kind
• 29:43
  of
• 29:43
  a
• 29:43
  bit
• 29:44
  naive
• 29:44
  attitude,
• 29:45
  cavalier,
• 29:46
  naive
• 29:46
  attitude,
• 29:47
  I
• 29:47
  probably
• 29:47
  wouldn't
• 29:47
  have
• 29:47
  bought
• 29:48
  a
• 29:48
  business.
• 29:48
  And
• 29:48
  then,
• 29:49
  you
• 29:50
  know,
• 29:50
  if
• 29:50
  I'd
• 29:50
  known
• 29:50
  how
• 29:51
  hard
• 29:51
  it
• 29:51
  was
• 29:51
  and
• 29:51
  if
• 29:51
  I'd
• 29:52
  known
• 29:52
  the
• 29:53
  struggles
• 29:53
  and
• 29:53
  the
• 29:54
  setbacks
• 29:54
  and
• 29:54
  the
• 29:54
  challenges,
• 29:56
  maybe
• 29:56
  I
• 29:56
  wouldn't
• 29:57
  have
• 29:57
  done
• 29:57
  it.
• 29:57
  And
• 29:57
  so
• 29:57
  I'm
• 29:58
  glad
• 29:58
  that
• 29:58
  we
• 29:58
  did
• 29:59
  because
• 29:59
  the
• 29:59
  reward
• 29:59
  is
• 30:00
  massive.
• 30:00
  But,
• 30:00
  but
• 30:01
  it
• 30:01
  was,
• 30:01
  yeah,
• 30:02
  definitely
• 30:03
  a
• 30:03
  lot.
• 30:04
  Yeah,
• 30:04
  yeah,
• 30:05
  it
• 30:06
  was
• 30:06
  a
• 30:06
  lot.
• 30:06
  Yeah.
• 30:07
  There
• 30:07
  was
• 30:07
  a
• 30:07
  lot
• 30:07
  of
• 30:07
  tears.
• 30:08
  Yeah.
• 30:09
  What
• 30:10
  was
• 30:10
  the
• 30:10
  hardest
• 30:11
  thing
• 30:11
  then
• 30:12
  in
• 30:12
  terms
• 30:12
  of
• 30:12
  that
• 30:12
  adjustment?
• 30:13
  Just,
• 30:14
  there's
• 30:14
  just
• 30:14
  so
• 30:14
  much,
• 30:14
  there's
• 30:15
  just
• 30:15
  so
• 30:15
  much
• 30:15
  to
• 30:16
  grapple
• 30:16
  with.
• 30:17
  There's
• 30:17
  always
• 30:17
  something,
• 30:18
  perhaps
• 30:18
  it
• 30:18
  never
• 30:19
  really
• 30:19
  stops,
• 30:19
  but
• 30:20
  just
• 30:20
  understanding
• 30:21
  the
• 30:22
  month
• 30:22
  to
• 30:22
  month
• 30:23
  challenges
• 30:23
  and
• 30:24
  we
• 30:24
  had
• 30:24
  some
• 30:24
  good
• 30:24
  advice
• 30:25
  and
• 30:25
  it
• 30:25
  was
• 30:26
  just
• 30:26
  a
• 30:26
  rowing
• 30:27
  dad
• 30:27
  and
• 30:27
  he
• 30:27
  was
• 30:27
  like,
• 30:28
  you
• 30:28
  know,
• 30:29
  you're
• 30:29
  new
• 30:29
  to
• 30:30
  the
• 30:30
  business.
• 30:31
  Just
• 30:31
  trust
• 30:32
  yourself
• 30:32
  to
• 30:32
  ask
• 30:33
  people
• 30:33
  if
• 30:33
  they
• 30:34
  would
• 30:34
  like
• 30:34
  to
• 30:34
  help
• 30:34
  you
• 30:35
  along
• 30:35
  the
• 30:35
  way
• 30:35
  and
• 30:36
  become
• 30:37
  your
• 30:37
  customers.
• 30:38
  And
• 30:38
  that
• 30:39
  just
• 30:39
  one
• 30:39
  little
• 30:39
  piece
• 30:39
  of
• 30:40
  advice
• 30:40
  which
• 30:40
  I
• 30:40
  never
• 30:41
  would
• 30:41
  have,
• 30:41
  I
• 30:41
  would
• 30:42
  have
• 30:42
  not
• 30:42
  done
• 30:42
  that
• 30:42
  because
• 30:43
  I
• 30:43
  would
• 30:43
  have
• 30:43
  thought
• 30:43
  that
• 30:43
  sort
• 30:44
  of
• 30:44
  sounds,
• 30:44
  I
• 30:44
  don't
• 30:44
  know,
• 30:45
  desperate.
• 30:46
  Hello,
• 30:46
  would
• 30:47
  you
• 30:47
  like
• 30:47
  some
• 30:47
  signs?
• 30:48
  Can
• 30:48
  we
• 30:48
  help
• 30:48
  you?
• 30:49
  But
• 30:49
  people
• 30:49
  and
• 30:50
  I
• 30:50
  are
• 30:50
  being
• 30:50
  great.
• 30:51
  People
• 30:52
  say,
• 30:52
  yeah,
• 30:52
  well
• 30:52
  actually
• 30:53
  we
• 30:53
  do
• 30:53
  need
• 30:53
  Some
• 30:53
  signage.
• 30:54
  Come
• 30:54
  and
• 30:54
  look
• 30:54
  at
• 30:55
  this
• 30:55
  and
• 30:55
  we'll
• 30:55
  give
• 30:55
  you
• 30:55
  an
• 30:56
  opportunity
• 30:56
  and
• 30:56
  we'll
• 30:56
  give
• 30:57
  you
• 30:57
  a
• 30:57
  chance.
• 30:57
  And
• 30:57
  that's
• 30:58
  been
• 30:58
  really
• 30:59
  amazing.
• 31:00
  And
• 31:00
  I
• 31:00
  just
• 31:00
  feel
• 31:01
  so
• 31:01
  grateful
• 31:01
  for
• 31:02
  that
• 31:02
  piece
• 31:03
  of
• 31:03
  advice,
• 31:03
  because
• 31:03
  then
• 31:04
  I
• 31:04
  did
• 31:04
  that
• 31:04
  and
• 31:05
  it's
• 31:05
  amazing
• 31:05
  what
• 31:05
  comes
• 31:06
  back.
• 31:06
  Okay,
• 31:07
  so
• 31:07
  if
• 31:07
  you
• 31:07
  went
• 31:07
  back
• 31:07
  to
• 31:08
  the
• 31:08
  you
• 31:08
  of
• 31:09
  2020.
• 31:10
  Yes.
• 31:10
  Just
• 31:11
  lost
• 31:11
  her
• 31:11
  job.
• 31:11
  Are
• 31:12
  there
• 31:12
  things
• 31:12
  you
• 31:13
  would
• 31:13
  tell
• 31:13
  yourself?
• 31:14
  God,
• 31:14
  there's
• 31:14
  so
• 31:14
  much
• 31:15
  that
• 31:15
  I
• 31:15
  would
• 31:15
  probably
• 31:15
  tell
• 31:16
  myself
• 31:16
  that,
• 31:17
  yeah,
• 31:18
  it
• 31:18
  isn't
• 31:18
  the
• 31:18
  end,
• 31:19
  that
• 31:20
  there
• 31:20
  are
• 31:21
  other
• 31:21
  opportunities
• 31:22
  and
• 31:22
  it
• 31:22
  doesn't
• 31:22
  have
• 31:22
  to
• 31:23
  be
• 31:23
  in
• 31:23
  the
• 31:23
  same
• 31:23
  industry
• 31:24
  that
• 31:24
  you
• 31:24
  can
• 31:25
  redefine
• 31:25
  yourself.
• 31:26
  And
• 31:26
  you
• 31:27
  do
• 31:27
  need
• 31:27
  to
• 31:27
  reset
• 31:28
  your
• 31:28
  mind.
• 31:29
  You're
• 31:30
  not
• 31:30
  the
• 31:30
  glamorous
• 31:31
  newsreader
• 31:31
  of
• 31:32
  2020
• 31:33
  going
• 31:34
  into
• 31:34
  a
• 31:34
  new
• 31:34
  studio
• 31:35
  and
• 31:35
  reading
• 31:35
  the
• 31:35
  news
• 31:35
  every
• 31:35
  day.
• 31:36
  And
• 31:36
  that's
• 31:36
  okay.
• 31:37
  That
• 31:37
  what
• 31:38
  you
• 31:38
  are
• 31:38
  doing
• 31:38
  now
• 31:38
  is
• 31:38
  just
• 31:39
  as
• 31:39
  important.
• 31:40
  So,
• 31:40
  yeah,
• 31:41
  I
• 31:41
  think
• 31:42
  it's
• 31:42
  been
• 31:42
  a
• 31:42
  real
• 31:43
  mindset
• 31:43
  shift.
• 31:45
  I
• 31:45
  bet
• 31:46
  has
• 31:46
  it
• 31:46
  as
• 31:47
  well,
• 31:47
  in
• 31:47
  terms
• 31:47
  of
• 31:48
  the
• 31:48
  mindset
• 31:48
  shift,
• 31:49
  but
• 31:49
  also
• 31:49
  the
• 31:50
  financial
• 31:50
  shift.
• 31:51
  Because
• 31:53
  when
• 31:53
  you're
• 31:53
  running
• 31:54
  a
• 31:54
  business,
• 31:54
  I
• 31:55
  know
• 31:55
  I
• 31:55
  said
• 31:55
  quite
• 31:55
  sort
• 31:56
  of
• 31:56
  casually
• 31:56
  before,
• 31:56
  like,
• 31:57
  oh,
• 31:57
  it's
• 31:57
  not
• 31:58
  that
• 31:58
  risky.
• 31:58
  It
• 31:58
  is
• 31:59
  still
• 31:59
  risky.
• 32:00
  You
• 32:00
  know,
• 32:00
  like
• 32:00
  you.
• 32:00
  You're
• 32:01
  the
• 32:01
  one
• 32:01
  who
• 32:01
  is
• 32:01
  there
• 32:02
  in
• 32:02
  charge
• 32:02
  of
• 32:02
  making
• 32:02
  it
• 32:02
  work.
• 32:03
  And
• 32:03
  a
• 32:03
  lot
• 32:03
  of
• 32:04
  business
• 32:04
  owners
• 32:04
  I've
• 32:04
  spoken
• 32:05
  to
• 32:05
  have
• 32:05
  said
• 32:05
  they
• 32:05
  also
• 32:05
  ended
• 32:06
  up
• 32:06
  changing
• 32:06
  their
• 32:06
  personal
• 32:06
  finances
• 32:07
  to
• 32:08
  have
• 32:08
  a
• 32:08
  little
• 32:08
  bit
• 32:08
  more
• 32:08
  sort
• 32:09
  of
• 32:10
  personal
• 32:10
  financial
• 32:11
  stability,
• 32:12
  just
• 32:12
  in
• 32:12
  case.
• 32:13
  Has
• 32:13
  that
• 32:13
  been
• 32:14
  something
• 32:14
  that
• 32:14
  you've
• 32:14
  changed
• 32:15
  how
• 32:15
  you
• 32:15
  handle
• 32:15
  money
• 32:15
  at
• 32:16
  all,
• 32:16
  or
• 32:16
  is
• 32:16
  it
• 32:16
  just
• 32:16
  even
• 32:16
  changed
• 32:17
  how
• 32:17
  you
• 32:17
  think
• 32:17
  about
• 32:17
  money?
• 32:18
  Yeah,
• 32:18
  that's.
• 32:19
  I'd
• 32:19
  love
• 32:19
  to
• 32:19
  know.
• 32:19
  I'd
• 32:20
  love
• 32:20
  to
• 32:20
  get
• 32:20
  some
• 32:20
  advice
• 32:20
  on
• 32:21
  that,
• 32:21
  actually,
• 32:21
  Frances,
• 32:22
  about
• 32:22
  how
• 32:22
  I
• 32:22
  can
• 32:22
  change
• 32:23
  that.
• 32:23
  I
• 32:24
  mean,
• 32:24
  everyone
• 32:24
  is
• 32:24
  facing
• 32:25
  a
• 32:25
  cost
• 32:25
  of
• 32:25
  living
• 32:26
  crisis.
• 32:26
  So
• 32:27
  I
• 32:27
  have,
• 32:27
  you
• 32:27
  know,
• 32:28
  you
• 32:28
  do
• 32:28
  suddenly
• 32:28
  go,
• 32:28
  why
• 32:29
  am
• 32:29
  I
• 32:29
  actually
• 32:29
  buying
• 32:29
  that?
• 32:30
  Or
• 32:30
  why
• 32:30
  have
• 32:30
  I
• 32:30
  actually
• 32:30
  got
• 32:31
  a
• 32:31
  subscription
• 32:31
  for
• 32:31
  that?
• 32:32
  So
• 32:32
  maybe
• 32:33
  you
• 32:33
  just
• 32:33
  challenge
• 32:34
  every
• 32:34
  little
• 32:34
  aspect
• 32:35
  of
• 32:35
  your
• 32:35
  life.
• 32:35
  And,
• 32:36
  you
• 32:36
  know,
• 32:36
  people
• 32:36
  always
• 32:37
  say
• 32:37
  change
• 32:37
  the
• 32:37
  small
• 32:38
  things
• 32:38
  and
• 32:38
  it
• 32:38
  adds
• 32:38
  up
• 32:38
  to
• 32:39
  a
• 32:39
  big
• 32:39
  thing.
• 32:39
  But
• 32:39
  it
• 32:40
  is
• 32:40
  true.
• 32:40
  And
• 32:41
  yeah,
• 32:41
  we
• 32:41
  definitely.
• 32:42
  We
• 32:42
  definitely
• 32:43
  used
• 32:43
  to
• 32:43
  just
• 32:44
  spend
• 32:44
  money
• 32:45
  that
• 32:45
  we
• 32:45
  probably
• 32:45
  shouldn't
• 32:46
  have
• 32:46
  spent.
• 32:47
  And
• 32:47
  I
• 32:47
  am
• 32:48
  much
• 32:48
  more
• 32:48
  careful
• 32:48
  about
• 32:49
  it.
• 32:49
  And
• 32:49
  your
• 32:50
  three
• 32:50
  children
• 32:50
  are
• 32:50
  basically
• 32:51
  a
• 32:51
  money
• 32:51
  drain
• 32:52
  nonstop.
• 32:54
  But
• 32:55
  at
• 32:55
  some
• 32:55
  stage
• 32:55
  they
• 32:56
  will
• 32:56
  be
• 32:56
  financially
• 32:56
  independent
• 32:57
  and
• 32:57
  then
• 32:57
  we
• 32:57
  can
• 32:58
  get
• 32:59
  a
• 32:59
  bit
• 32:59
  more
• 32:59
  stable,
• 33:00
  hopefully
• 33:00
  at
• 33:01
  some
• 33:01
  stage.
• 33:03
  Those
• 33:03
  lovely
• 33:04
  money
• 33:04
  drains,
• 33:05
  we
• 33:05
  love
• 33:05
  them.
• 33:05
  But
• 33:06
  oh,
• 33:06
  my
• 33:06
  goodness,
• 33:08
  what
• 33:08
  about
• 33:08
  your
• 33:09
  approach
• 33:09
  to
• 33:09
  sort
• 33:09
  of
• 33:10
  risk
• 33:10
  and
• 33:10
  money
• 33:10
  in
• 33:11
  general?
• 33:11
  Do
• 33:11
  you
• 33:11
  think
• 33:12
  it's
• 33:12
  changed
• 33:12
  at
• 33:12
  all
• 33:13
  in
• 33:13
  this
• 33:13
  time?
• 33:13
  Because.
• 33:13
  Because
• 33:14
  to
• 33:14
  my
• 33:14
  mind,
• 33:14
  from
• 33:15
  what
• 33:15
  you've
• 33:15
  said
• 33:15
  so
• 33:16
  far
• 33:16
  it
• 33:16
  sounds
• 33:16
  like
• 33:16
  you've
• 33:17
  really
• 33:18
  embraced
• 33:18
  risk
• 33:19
  but
• 33:19
  maybe
• 33:19
  that
• 33:20
  side
• 33:20
  of
• 33:20
  you
• 33:20
  was
• 33:20
  always
• 33:21
  there.
• 33:21
  How
• 33:21
  do
• 33:21
  you
• 33:21
  feel
• 33:21
  about
• 33:22
  that?
• 33:22
  I
• 33:22
  don't
• 33:22
  think
• 33:22
  so.
• 33:23
  I
• 33:23
  think
• 33:23
  Ross
• 33:24
  and
• 33:24
  I
• 33:24
  are
• 33:24
  really
• 33:24
  risk
• 33:24
  adverse
• 33:25
  in
• 33:25
  a
• 33:25
  way.
• 33:26
  So
• 33:26
  it
• 33:26
  probably
• 33:26
  has
• 33:27
  been
• 33:27
  quite
• 33:27
  challenging
• 33:28
  for
• 33:28
  us
• 33:28
  because
• 33:29
  we're
• 33:29
  both
• 33:30
  those
• 33:30
  two
• 33:31
  people
• 33:31
  that
• 33:31
  we've
• 33:31
  always
• 33:32
  had
• 33:32
  full
• 33:32
  time
• 33:32
  jobs
• 33:33
  and
• 33:33
  that's
• 33:34
  our
• 33:34
  lives
• 33:34
  and
• 33:34
  we
• 33:35
  work
• 33:35
  really
• 33:35
  hard
• 33:35
  but
• 33:36
  we've
• 33:36
  always
• 33:36
  had
• 33:36
  a
• 33:36
  full
• 33:37
  time
• 33:37
  job.
• 33:37
  So
• 33:37
  I
• 33:37
  think
• 33:38
  probably
• 33:38
  it
• 33:39
  was
• 33:39
  even
• 33:40
  a
• 33:40
  bigger
• 33:40
  challenge
• 33:41
  than
• 33:41
  we
• 33:41
  both
• 33:41
  realized.
• 33:42
  But
• 33:43
  we
• 33:43
  knew
• 33:43
  that
• 33:43
  we
• 33:43
  had
• 33:44
  to
• 33:44
  make
• 33:44
  a
• 33:44
  change
• 33:44
  and
• 33:45
  we
• 33:45
  knew
• 33:45
  we
• 33:45
  wanted
• 33:45
  to
• 33:46
  own
• 33:46
  our
• 33:46
  own
• 33:46
  business
• 33:47
  and
• 33:47
  so
• 33:48
  that
• 33:48
  goal
• 33:48
  kept
• 33:49
  us
• 33:49
  going
• 33:49
  and
• 33:49
  maybe
• 33:50
  forced
• 33:50
  us
• 33:51
  to
• 33:52
  be
• 33:52
  more
• 33:52
  risk
• 33:52
  averse
• 33:53
  than
• 33:53
  we
• 33:53
  normally
• 33:53
  would.
• 33:54
  Yeah.
• 33:54
  Okay,
• 33:55
  so
• 33:55
  it
• 33:55
  was
• 33:55
  harder
• 33:56
  than
• 33:56
  you
• 33:56
  expected.
• 33:56
  What
• 33:56
  was
• 33:57
  easier
• 33:57
  than
• 33:57
  you
• 33:57
  expected?
• 33:58
  Oh,
• 33:59
  is
• 33:59
  there
• 33:59
  anything
• 33:59
  that's
• 34:00
  easier
• 34:00
  than
• 34:00
  I
• 34:00
  expected?
• 34:02
  Maybe
• 34:03
  my
• 34:03
  accountancy
• 34:04
  skills
• 34:04
  because
• 34:04
  I
• 34:05
  sort
• 34:05
  of
• 34:05
  pay
• 34:05
  the
• 34:05
  staff
• 34:05
  and
• 34:06
  I
• 34:06
  do
• 34:07
  the
• 34:07
  books
• 34:08
  so
• 34:08
  to
• 34:08
  speak.
• 34:09
  And
• 34:09
  I
• 34:10
  gotta
• 34:10
  love
• 34:11
  Xero.
• 34:12
  Zero
• 34:13
  and
• 34:13
  I,
• 34:13
  we
• 34:13
  had
• 34:13
  such
• 34:13
  a
• 34:13
  good
• 34:14
  time
• 34:14
  together
• 34:14
  generally.
• 34:15
  I
• 34:15
  mean
• 34:15
  there's
• 34:15
  definitely
• 34:16
  issues
• 34:16
  that
• 34:16
  I
• 34:17
  need
• 34:17
  to
• 34:17
  help
• 34:18
  with
• 34:18
  but
• 34:18
  I
• 34:19
  have
• 34:19
  enjoyed
• 34:19
  that
• 34:19
  sort
• 34:19
  of.
• 34:20
  I
• 34:20
  never
• 34:20
  thought
• 34:20
  of
• 34:21
  myself
• 34:21
  as
• 34:21
  a
• 34:21
  numbers
• 34:21
  person
• 34:22
  and
• 34:22
  a
• 34:22
  mathematician.
• 34:23
  No
• 34:23
  way.
• 34:23
  Cause
• 34:23
  we
• 34:23
  always
• 34:24
  write,
• 34:24
  we're
• 34:24
  the
• 34:24
  writers,
• 34:25
  we're
• 34:25
  not
• 34:25
  the
• 34:25
  mathematicians.
• 34:26
  But
• 34:26
  I
• 34:26
  have
• 34:26
  enjoyed
• 34:27
  the
• 34:27
  numbers
• 34:27
  aspect
• 34:28
  of
• 34:28
  it
• 34:28
  and
• 34:28
  maybe
• 34:29
  becoming
• 34:30
  good
• 34:30
  at
• 34:30
  that
• 34:30
  and
• 34:31
  knowing
• 34:31
  how
• 34:31
  to
• 34:32
  reconcile
• 34:32
  things
• 34:33
  it's
• 34:33
  just.
• 34:33
  Oh
• 34:34
  it's
• 34:34
  just
• 34:34
  a
• 34:34
  delight.
• 34:35
  I
• 34:36
  feel
• 34:36
  like
• 34:36
  the
• 34:36
  thing
• 34:37
  with
• 34:37
  numbers
• 34:37
  is
• 34:37
  so
• 34:38
  much
• 34:38
  of
• 34:38
  what
• 34:38
  we're
• 34:38
  talking
• 34:38
  about
• 34:39
  numbers
• 34:39
  especially
• 34:39
  like
• 34:40
  high
• 34:40
  school
• 34:40
  math.
• 34:40
  Maths
• 34:41
  is
• 34:41
  like
• 34:41
  quite
• 34:42
  abstract.
• 34:42
  Yes.
• 34:43
  And
• 34:43
  then
• 34:43
  suddenly
• 34:43
  you've
• 34:43
  got
• 34:44
  skin
• 34:44
  in
• 34:44
  the
• 34:44
  game.
• 34:46
  Skin
• 34:47
  in
• 34:47
  the
• 34:47
  game.
• 34:47
  This
• 34:47
  is
• 34:47
  how
• 34:47
  much
• 34:48
  money
• 34:48
  I'm
• 34:48
  going
• 34:48
  to
• 34:48
  be
• 34:48
  earning.
• 34:49
  I'm
• 34:49
  always
• 34:49
  very
• 34:49
  interested
• 34:50
  in
• 34:50
  that
• 34:50
  number.
• 34:51
  You
• 34:51
  know
• 34:52
  it's
• 34:52
  suddenly
• 34:52
  when
• 34:52
  it's
• 34:53
  meaningful
• 34:53
  I
• 34:53
  can
• 34:54
  lock
• 34:54
  in
• 34:54
  a
• 34:54
  bit
• 34:54
  more.
• 34:55
  Yeah.
• 34:55
  How
• 34:56
  do
• 34:56
  you
• 34:56
  feel
• 34:56
  now?
• 34:57
  Because
• 34:57
  obviously
• 34:58
  there's
• 34:58
  the
• 34:58
  sort
• 34:58
  of
• 35:00
  pre
• 35:00
  covered
• 35:00
  for
• 35:00
  a
• 35:00
  lot
• 35:01
  of
• 35:01
  people
• 35:01
  is,
• 35:01
  is
• 35:01
  a
• 35:02
  whole
• 35:02
  different
• 35:02
  person.
• 35:03
  But
• 35:03
  then
• 35:03
  there's
• 35:03
  a
• 35:04
  messy
• 35:04
  middle.
• 35:04
  There's
• 35:04
  that
• 35:04
  whole
• 35:05
  period
• 35:05
  of
• 35:05
  embracing
• 35:06
  your
• 35:06
  challenges,
• 35:06
  embracing
• 35:06
  change
• 35:07
  and
• 35:07
  then
• 35:08
  landing
• 35:08
  here
• 35:09
  very
• 35:09
  different
• 35:09
  life.
• 35:10
  Do
• 35:11
  you
• 35:11
  feel
• 35:12
  sort
• 35:12
  of
• 35:12
  different
• 35:13
  and
• 35:13
  reinvented
• 35:13
  or
• 35:14
  is
• 35:14
  it
• 35:14
  like.
• 35:14
  No,
• 35:14
  it's
• 35:14
  just
• 35:14
  me
• 35:14
  in
• 35:15
  a
• 35:15
  different
• 35:15
  context.
• 35:15
  Yeah,
• 35:16
  I
• 35:16
  think
• 35:16
  so.
• 35:16
  I
• 35:16
  think
• 35:16
  probably
• 35:18
  when
• 35:18
  I
• 35:18
  was
• 35:18
  a
• 35:19
  newsreader
• 35:19
  I
• 35:20
  always
• 35:20
  felt
• 35:21
  like
• 35:21
  I
• 35:21
  had
• 35:21
  to
• 35:21
  maintain
• 35:22
  this
• 35:22
  Persona
• 35:23
  of
• 35:23
  being
• 35:23
  credible
• 35:24
  and
• 35:24
  authoritative
• 35:25
  and
• 35:26
  serious
• 35:26
  because
• 35:26
  the
• 35:27
  news
• 35:27
  is
• 35:27
  serious.
• 35:27
  But
• 35:28
  that's
• 35:28
  not
• 35:28
  really
• 35:28
  me.
• 35:29
  And
• 35:29
  most
• 35:30
  of
• 35:30
  my
• 35:30
  friends,
• 35:30
  well,
• 35:31
  family
• 35:31
  will
• 35:31
  tell
• 35:31
  you
• 35:31
  that,
• 35:32
  that
• 35:32
  I'm
• 35:32
  Quite
• 35:33
  silly
• 35:33
  and
• 35:33
  stupid
• 35:33
  most
• 35:34
  of
• 35:34
  the
• 35:34
  time.
• 35:35
  So
• 35:35
  it
• 35:35
  was
• 35:35
  nice
• 35:35
  to
• 35:36
  embrace
• 35:36
  that
• 35:36
  side
• 35:36
  of
• 35:37
  myself
• 35:37
  and
• 35:37
  just,
• 35:37
  I
• 35:38
  guess,
• 35:38
  be
• 35:38
  more
• 35:38
  human,
• 35:38
  to
• 35:39
  be
• 35:39
  fair.
• 35:39
  Just
• 35:40
  be
• 35:40
  human
• 35:40
  and
• 35:40
  just
• 35:41
  be
• 35:41
  me,
• 35:41
  and
• 35:41
  that's
• 35:41
  okay.
• 35:42
  And,
• 35:42
  you
• 35:42
  know,
• 35:43
  it
• 35:43
  has
• 35:43
  been
• 35:43
  nice
• 35:44
  in
• 35:44
  that
• 35:44
  respect.
• 35:44
  And
• 35:45
  I
• 35:45
  think
• 35:45
  I've
• 35:45
  changed
• 35:45
  a
• 35:45
  lot
• 35:46
  to
• 35:46
  be
• 35:46
  more
• 35:46
  authentic
• 35:47
  to
• 35:47
  who
• 35:47
  I
• 35:47
  am.
• 35:48
  Love
• 35:48
  that.
• 35:49
  And
• 35:50
  you
• 35:50
  mentioned
• 35:50
  earlier
• 35:51
  as
• 35:51
  well
• 35:51
  about
• 35:51
  the
• 35:51
  idea
• 35:52
  of
• 35:52
  the
• 35:52
  job
• 35:52
  for
• 35:52
  life,
• 35:53
  which.
• 35:53
  Yeah,
• 35:54
  agree.
• 35:54
  Unfortunately,
• 35:55
  that
• 35:55
  seems
• 35:55
  to
• 35:55
  be
• 35:55
  gone.
• 35:56
  So,
• 35:57
  I
• 35:57
  mean,
• 35:57
  that's
• 35:57
  the
• 35:58
  whole
• 35:58
  reason
• 35:58
  we're
• 35:58
  having
• 35:58
  this
• 35:58
  chat.
• 35:59
  I
• 35:59
  think
• 35:59
  so
• 35:59
  many
• 36:00
  people
• 36:00
  will
• 36:00
  identify
• 36:01
  with
• 36:01
  what
• 36:01
  you've
• 36:02
  gone
• 36:02
  through,
• 36:03
  even
• 36:03
  if
• 36:03
  it's,
• 36:03
  you
• 36:03
  know,
• 36:04
  most
• 36:04
  people
• 36:04
  aren't
• 36:04
  newsreaders,
• 36:05
  but
• 36:06
  that
• 36:07
  real,
• 36:07
  you
• 36:07
  know,
• 36:07
  later
• 36:08
  life
• 36:09
  shift.
• 36:09
  Yeah.
• 36:10
  So
• 36:10
  if
• 36:10
  someone
• 36:11
  is
• 36:11
  staring
• 36:12
  down
• 36:12
  the
• 36:12
  barrel
• 36:12
  of
• 36:12
  one
• 36:12
  of
• 36:13
  those
• 36:13
  at
• 36:13
  the
• 36:13
  moment
• 36:13
  or
• 36:13
  thinking
• 36:13
  they
• 36:14
  might
• 36:14
  be
• 36:14
  about
• 36:14
  to,
• 36:15
  what
• 36:15
  would
• 36:15
  you
• 36:15
  say
• 36:16
  to
• 36:16
  them?
• 36:16
  Yeah,
• 36:16
  I
• 36:17
  just
• 36:17
  think
• 36:17
  especially
• 36:17
  for
• 36:18
  women
• 36:18
  as
• 36:18
  well,
• 36:18
  like,
• 36:19
  you
• 36:19
  know,
• 36:19
  a
• 36:20
  woman
• 36:20
  might
• 36:20
  have
• 36:20
  worked
• 36:20
  her
• 36:21
  whole
• 36:21
  life
• 36:21
  in
• 36:21
  a
• 36:21
  job
• 36:21
  and
• 36:22
  they
• 36:22
  think
• 36:22
  that
• 36:22
  that's
• 36:23
  all
• 36:23
  they
• 36:23
  can
• 36:23
  do.
• 36:23
  But
• 36:24
  I
• 36:24
  have
• 36:24
  realized
• 36:25
  that
• 36:25
  that's
• 36:25
  not.
• 36:25
  That's
• 36:26
  so
• 36:26
  not
• 36:26
  like
• 36:26
  you.
• 36:27
  You
• 36:27
  so
• 36:27
  can
• 36:27
  retrain.
• 36:28
  You
• 36:28
  can
• 36:29
  retrain.
• 36:29
  You
• 36:29
  can
• 36:30
  do
• 36:30
  something
• 36:30
  different.
• 36:31
  You
• 36:31
  can.
• 36:31
  It's
• 36:31
  a
• 36:32
  word
• 36:32
  that
• 36:32
  I
• 36:32
  always
• 36:32
  hated,
• 36:33
  pivot.
• 36:33
  And
• 36:33
  that
• 36:33
  pivot.
• 36:34
  Don't
• 36:35
  give
• 36:35
  me
• 36:35
  pivot
• 36:35
  and
• 36:36
  don't
• 36:36
  give
• 36:36
  me
• 36:36
  silver
• 36:36
  lining.
• 36:37
  But
• 36:38
  unfortunately,
• 36:39
  those
• 36:39
  two
• 36:39
  words
• 36:39
  are
• 36:40
  true
• 36:40
  and
• 36:41
  don't
• 36:41
  be
• 36:41
  defined
• 36:42
  by
• 36:42
  who
• 36:42
  you
• 36:43
  think
• 36:43
  you
• 36:43
  are.
• 36:43
  Yeah.
• 36:44
  And
• 36:45
  what
• 36:45
  were
• 36:46
  some
• 36:46
  of
• 36:46
  the
• 36:46
  things
• 36:46
  that
• 36:47
  helped
• 36:47
  you
• 36:47
  embrace
• 36:48
  that
• 36:48
  change
• 36:48
  that
• 36:49
  you
• 36:49
  think
• 36:49
  maybe
• 36:49
  would
• 36:49
  help
• 36:50
  someone
• 36:50
  else?
• 36:51
  I
• 36:51
  think
• 36:52
  when
• 36:52
  change
• 36:52
  is
• 36:52
  forced
• 36:53
  on
• 36:53
  you,
• 36:53
  you
• 36:54
  are
• 36:54
  forced
• 36:54
  to
• 36:54
  change,
• 36:55
  but
• 36:56
  I
• 36:56
  guess
• 36:57
  you
• 36:57
  just
• 36:57
  have
• 36:57
  to
• 36:57
  back
• 36:57
  yourself.
• 36:58
  Often
• 36:58
  you
• 36:58
  won't
• 36:59
  really
• 37:00
  go
• 37:00
  for
• 37:00
  it
• 37:00
  until
• 37:00
  you're
• 37:01
  pushed,
• 37:01
  let's
• 37:01
  face
• 37:02
  it.
• 37:02
  But
• 37:04
  you
• 37:04
  just
• 37:04
  got
• 37:04
  to
• 37:04
  remember
• 37:05
  that
• 37:05
  change
• 37:05
  is
• 37:05
  coming,
• 37:06
  always
• 37:06
  coming.
• 37:07
  You
• 37:07
  are
• 37:07
  going
• 37:07
  to
• 37:07
  face
• 37:08
  it
• 37:08
  at
• 37:08
  some
• 37:08
  point
• 37:08
  in
• 37:09
  your
• 37:09
  life.
• 37:09
  Things
• 37:10
  will
• 37:10
  never
• 37:10
  be
• 37:10
  the
• 37:11
  same.
• 37:11
  And
• 37:11
  I
• 37:12
  think
• 37:12
  you
• 37:13
  start
• 37:13
  thinking
• 37:13
  about
• 37:13
  that
• 37:14
  and
• 37:14
  start
• 37:14
  getting
• 37:15
  your
• 37:15
  head
• 37:15
  around
• 37:15
  that.
• 37:15
  And
• 37:16
  what
• 37:16
  else
• 37:16
  would
• 37:17
  I
• 37:17
  like
• 37:17
  my
• 37:18
  next
• 37:18
  chapter
• 37:18
  to
• 37:18
  look
• 37:19
  like?
• 37:19
  What
• 37:19
  do
• 37:19
  I
• 37:20
  like?
• 37:20
  What
• 37:20
  am
• 37:20
  I
• 37:20
  good
• 37:20
  at?
• 37:21
  And
• 37:22
  it's
• 37:22
  amazing
• 37:23
  how
• 37:23
  many
• 37:23
  things
• 37:23
  you
• 37:24
  are
• 37:24
  good
• 37:24
  at
• 37:24
  and
• 37:24
  you
• 37:24
  can
• 37:25
  do.
• 37:25
  And
• 37:26
  with
• 37:26
  our
• 37:26
  transferable
• 37:27
  skills,
• 37:28
  you
• 37:28
  know,
• 37:28
  you
• 37:28
  can
• 37:29
  actually
• 37:29
  have
• 37:30
  a
• 37:30
  great.
• 37:30
  A
• 37:31
  great
• 37:31
  alternative
• 37:31
  career
• 37:32
  that
• 37:32
  you
• 37:32
  might
• 37:32
  not
• 37:32
  have
• 37:33
  thought
• 37:33
  of.
• 37:33
  Yeah,
• 37:34
  yeah,
• 37:34
  100%.
• 37:35
  And
• 37:35
  very
• 37:35
  also
• 37:36
  unfortunately
• 37:37
  identify
• 37:37
  with
• 37:38
  you.
• 37:38
  You
• 37:38
  probably
• 37:38
  won't
• 37:39
  change
• 37:39
  until
• 37:39
  you
• 37:39
  have
• 37:39
  to.
• 37:41
  I
• 37:41
  mean,
• 37:41
  isn't
• 37:42
  it
• 37:42
  funny?
• 37:42
  You
• 37:42
  get
• 37:42
  pushed
• 37:43
  into
• 37:43
  something
• 37:43
  and
• 37:43
  it's
• 37:44
  often
• 37:44
  on
• 37:44
  the
• 37:44
  other
• 37:44
  side
• 37:44
  so
• 37:44
  much,
• 37:45
  but
• 37:45
  I
• 37:45
  actually
• 37:45
  read
• 37:45
  something
• 37:46
  once
• 37:46
  where
• 37:46
  it
• 37:46
  said,
• 37:47
  human
• 37:47
  beings
• 37:48
  like
• 37:49
  things
• 37:49
  staying
• 37:50
  the
• 37:50
  same
• 37:50
  so
• 37:50
  much.
• 37:50
  We're
• 37:50
  so
• 37:51
  averse
• 37:51
  to
• 37:51
  change
• 37:52
  that
• 37:52
  we
• 37:52
  will
• 37:53
  often
• 37:53
  even
• 37:54
  feel
• 37:54
  stressed
• 37:55
  and
• 37:55
  unhappy
• 37:55
  about
• 37:55
  good
• 37:56
  change.
• 37:58
  That's
• 37:58
  crazy,
• 37:59
  isn't
• 37:59
  it?
• 38:00
  And
• 38:00
  it's
• 38:00
  so
• 38:00
  true.
• 38:01
  I
• 38:01
  found
• 38:01
  it
• 38:02
  happen
• 38:02
  so
• 38:02
  many
• 38:02
  times
• 38:02
  that
• 38:03
  people
• 38:03
  will
• 38:04
  not
• 38:04
  want
• 38:04
  to
• 38:04
  put
• 38:04
  themselves
• 38:05
  forward
• 38:05
  for
• 38:05
  a
• 38:05
  promotion
• 38:06
  or
• 38:06
  whatever,
• 38:06
  even
• 38:07
  because
• 38:07
  they
• 38:07
  just
• 38:07
  find
• 38:08
  the
• 38:08
  idea
• 38:08
  of
• 38:08
  it
• 38:08
  stressful,
• 38:09
  even
• 38:09
  though
• 38:09
  they
• 38:09
  know
• 38:09
  they
• 38:10
  could
• 38:10
  do
• 38:10
  it.
• 38:11
  And
• 38:11
  so,
• 38:11
  yeah,
• 38:11
  we
• 38:12
  kind
• 38:12
  of
• 38:12
  do
• 38:12
  have
• 38:12
  to
• 38:12
  be
• 38:12
  pushed
• 38:13
  sometimes,
• 38:13
  don't
• 38:13
  we?
• 38:13
  I
• 38:14
  know.
• 38:14
  I
• 38:14
  mean,
• 38:14
  yeah,
• 38:15
  it's
• 38:15
  sad
• 38:16
  to
• 38:16
  say,
• 38:16
  but
• 38:17
  that
• 38:17
  sometimes
• 38:17
  you
• 38:18
  can.
• 38:18
  You're
• 38:18
  given
• 38:18
  the
• 38:18
  push
• 38:19
  that
• 38:19
  you
• 38:19
  need,
• 38:19
  but
• 38:19
  it's
• 38:20
  true.
• 38:20
  And
• 38:21
  that
• 38:21
  whole
• 38:22
  cliche
• 38:22
  about
• 38:23
  the
• 38:23
  pivot
• 38:23
  and
• 38:23
  the
• 38:23
  silver
• 38:24
  lining
• 38:24
  and
• 38:24
  one
• 38:24
  door
• 38:25
  closes,
• 38:25
  another
• 38:26
  door
• 38:26
  opens,
• 38:27
  like,
• 38:28
  stop.
• 38:28
  But
• 38:29
  don't
• 38:30
  say
• 38:30
  it
• 38:30
  to
• 38:30
  me
• 38:30
  when
• 38:30
  I'm
• 38:31
  in
• 38:31
  the
• 38:31
  middle
• 38:31
  of
• 38:31
  it.
• 38:32
  But
• 38:33
  in
• 38:33
  retrospect.
• 38:34
  Okay,
• 38:35
  that
• 38:36
  was
• 38:36
  good.
• 38:36
  Well,
• 38:36
  there's
• 38:37
  masses
• 38:37
  for
• 38:38
  us
• 38:38
  to
• 38:38
  have
• 38:38
  a
• 38:39
  think
• 38:39
  about
• 38:39
  that.
• 38:39
  Thank
• 38:39
  you
• 38:39
  so
• 38:39
  much,
• 38:40
  Wendy
• 38:40
  Petrie.
• 38:41
  That
• 38:41
  was
• 38:41
  gorgeous
• 38:42
  conversation.
• 38:43
  Now,
• 38:43
  if
• 38:43
  this
• 38:44
  helped
• 38:44
  you,
• 38:44
  you
• 38:44
  send
• 38:45
  it
• 38:45
  to
• 38:45
  a
• 38:45
  friend
• 38:45
  and
• 38:46
  then
• 38:46
  we
• 38:46
  can
• 38:46
  all
• 38:46
  level
• 38:47
  up
• 38:47
  our
• 38:47
  money
• 38:47
  together.
• 38:47
  Until
• 38:48
  next
• 38:48
  time,
• 38:48
  have
• 38:48
  a
• 38:48
  great
• 38:49
  day.
• 38:51
  This
• 38:51
  podcast
• 38:51
  can
• 38:52
  only
• 38:52
  give
• 38:52
  you
• 38:52
  general
• 38:53
  information
• 38:53
  about
• 38:53
  how
• 38:54
  things
• 38:54
  work
• 38:54
  in
• 38:55
  most
• 38:55
  situations.
• 38:56
  It's
• 38:56
  not
• 38:57
  individual
• 38:57
  financial
• 38:58
  advice.
• 38:58
  If
• 38:59
  you're
• 38:59
  after
• 38:59
  that,
• 38:59
  a
• 39:00
  financial
• 39:00
  advisor
• 39:01
  is
• 39:01
  always
• 39:01
  the
• 39:02
  best
• 39:02
  bet.