AI Can’t Replace Domain Expertise — Nathan Hill, Head of Telco at AWS
The business wants AI, and it wants it yesterday. But once the proof of concept works and the partner goes home, someone inside the company has to keep the thing running. Nathan Hill, Head of Telco at AWS and a 20-year veteran of the telco industry, joins James to talk about what actually happens when enterprises push AI into production — and why the scarcest asset in the room is still deep domain knowledge.
In this episode:
- Why "we need to do AI, the board's pushing for it" so often collides with the buy-versus-build question no one has answered internally.
- Where AI rollouts go wrong…
The skinny
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