Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - November 15th, 2023

Transcript

MC Fireside Chats - November 15th, 2023 · MC Fireside Chats, an Outdoor Hospitality Podcast

0:58
Brain Searl: My
0:58
Brain Searl: name
0:58
Brain Searl: is
0:58
Brain Searl: Brian
0:59
Brain Searl: Searl.
0:59
Brain Searl: I'm
0:59
Brain Searl: not
0:59
Brain Searl: on
0:59
Brain Searl: camera
1:00
Brain Searl: today
1:00
Brain Searl: because
1:00
Brain Searl: we've
1:00
Brain Searl: got
1:00
Brain Searl: a
1:01
Brain Searl: great
1:01
Brain Searl: crowd
1:01
Brain Searl: of
1:02
Brain Searl: people
1:02
Brain Searl: here
1:02
Brain Searl: that
1:02
Brain Searl: you
1:03
Brain Searl: can
1:03
Brain Searl: see
1:03
Brain Searl: in
1:03
Brain Searl: front
1:03
Brain Searl: of
1:03
Brain Searl: you
1:03
Brain Searl: at
1:03
Brain Searl: the
1:04
Brain Searl: KOA
1:04
Brain Searl: convention
1:05
Brain Searl: 2023
1:05
Brain Searl: here
1:06
Brain Searl: in
1:06
Brain Searl: Las
1:06
Brain Searl: Vegas,
1:06
Brain Searl: Nevada.
1:07
Brain Searl: Cole
1:07
Brain Searl: Reinhardt,
1:08
Brain Searl: a
1:08
Brain Searl: couple,
1:08
Brain Searl: just
1:09
Brain Searl: introduce
1:09
Brain Searl: yourselves.
1:10
Brain Searl: Let's
1:10
Brain Searl: start
1:10
Brain Searl: with
1:10
Brain Searl: Toby
1:10
Brain Searl: because
1:11
Brain Searl: I
1:11
Brain Searl: feel
1:11
Brain Searl: like
1:11
Brain Searl: I
1:11
Brain Searl: knew
1:11
Brain Searl: some
1:12
Brain Searl: of
1:12
Brain Searl: you
1:12
Brain Searl: don't
1:12
Brain Searl: know
1:13
Brain Searl: some
1:13
Brain Searl: of
1:13
Brain Searl: you
1:13
Brain Searl: by
1:13
Brain Searl: name,
1:14
Brain Searl: so
1:14
Brain Searl: go
1:14
Brain Searl: ahead.
1:15
Toby O’Rourke: Hi,
1:15
Toby O’Rourke: I'm
1:15
Toby O’Rourke: Toby
1:16
Toby O’Rourke: O'Rourke.
1:16
Toby O’Rourke: I'm
1:16
Toby O’Rourke: the
1:16
Toby O’Rourke: President
1:17
Toby O’Rourke: and
1:17
Toby O’Rourke: CEO
1:18
Toby O’Rourke: of
1:18
Toby O’Rourke: KOA.
1:18
Brain Searl: Pass
1:19
Brain Searl: the
1:19
Brain Searl: mic,
1:19
Brain Searl: Toby,
1:20
Brain Searl: sorry.
1:20
Brain Searl: I'll
1:20
Brain Searl: get
1:20
Brain Searl: back
1:20
Brain Searl: to
1:21
Brain Searl: you,
1:21
Brain Searl: I
1:21
Brain Searl: promise.
1:22
Marc Peterson: Hi,
1:22
Marc Peterson: I'm
1:22
Marc Peterson: Mark
1:22
Marc Peterson: Peterson.
1:23
Marc Peterson: I'm
1:23
Marc Peterson: the
1:23
Marc Peterson: owner
1:24
Marc Peterson: and
1:24
Marc Peterson: operator
1:24
Marc Peterson: of
1:25
Marc Peterson: Paris
1:25
Marc Peterson: Landing,
1:25
Marc Peterson: Kentucky
1:26
Marc Peterson: Lake,
1:26
Marc Peterson: KOA,
1:27
Marc Peterson: and
1:27
Marc Peterson: Tennessee.
1:29
Nate Thompson: I'm
1:29
Nate Thompson: Nate
1:30
Nate Thompson: Thompson.
1:30
Nate Thompson: I'm
1:30
Nate Thompson: a
1:31
Nate Thompson: multi
1:31
Nate Thompson: park
1:31
Nate Thompson: owner.
1:31
Nate Thompson: We
1:32
Nate Thompson: own
1:32
Nate Thompson: parks
1:32
Nate Thompson: across
1:33
Nate Thompson: the
1:33
Nate Thompson: U.
1:33
Nate Thompson: S.
1:33
Nate Thompson: of
1:33
Nate Thompson: the
1:34
Nate Thompson: KOA
1:34
Nate Thompson: franchise
1:34
Nate Thompson: system.
1:37
Kimberly Wootteon: Yeah,
1:37
Kimberly Wootteon: I'm
1:37
Kimberly Wootteon: Kim
1:38
Kimberly Wootteon: Wooten,
1:38
Kimberly Wootteon: I'm
1:38
Kimberly Wootteon: the
1:38
Kimberly Wootteon: Vice
1:38
Kimberly Wootteon: President
1:39
Kimberly Wootteon: of
1:39
Kimberly Wootteon: Commercial
1:39
Kimberly Wootteon: Strategy
1:40
Kimberly Wootteon: for
1:40
Kimberly Wootteon: KOA.
1:43
Cole Reinhardt: I
1:43
Cole Reinhardt: am
1:43
Cole Reinhardt: Cole
1:43
Cole Reinhardt: Reinhardt,
1:44
Cole Reinhardt: I'm
1:44
Cole Reinhardt: the
1:44
Cole Reinhardt: Executive
1:44
Cole Reinhardt: Director
1:45
Cole Reinhardt: of
1:45
Cole Reinhardt: Digital
1:45
Cole Reinhardt: Strategy
1:46
Cole Reinhardt: and
1:46
Cole Reinhardt: Transformation
1:46
Cole Reinhardt: for
1:47
Cole Reinhardt: KOA.
1:49
Angie Bower: Hey,
1:49
Angie Bower: I
1:49
Angie Bower: am
1:49
Angie Bower: Angie
1:50
Angie Bower: and
1:50
Angie Bower: I'm
1:50
Angie Bower: one
1:50
Angie Bower: of
1:50
Angie Bower: the
1:50
Angie Bower: owners
1:51
Angie Bower: at
1:51
Angie Bower: the
1:51
Angie Bower: Fancy
1:51
Angie Bower: Gap
1:51
Angie Bower: KOA
1:52
Angie Bower: in
1:52
Angie Bower: Virginia.
1:54
David Bower: I'm
1:54
David Bower: Dave
1:55
David Bower: Bauer
1:55
David Bower: one
1:55
David Bower: of
1:55
David Bower: the
1:56
David Bower: other
1:56
David Bower: owner
1:56
David Bower: of
1:56
David Bower: Fancy
1:56
David Bower: Gap
1:57
Marc Peterson: KOA.
2:01
Cam Bowen: I'm
2:01
Cam Bowen: cam
2:01
Cam Bowen: Bowen
2:02
Cam Bowen: multi
2:02
Cam Bowen: park
2:02
Cam Bowen: owner
2:03
Cam Bowen: and
2:03
Cam Bowen: partner
2:03
Cam Bowen: of
2:04
Cam Bowen: Nate
2:04
Cam Bowen: Thompson.
2:05
Brain Searl: Awesome.
2:05
Brain Searl: Go
2:05
Brain Searl: back
2:05
Brain Searl: to
2:06
Brain Searl: Toby
2:06
Brain Searl: if
2:06
Brain Searl: you
2:06
Brain Searl: want.
2:06
Brain Searl: Toby,
2:07
Brain Searl: let's
2:07
Brain Searl: just
2:07
Brain Searl: start
2:07
Brain Searl: with
2:07
Brain Searl: you,
2:07
Brain Searl: right?
2:08
Brain Searl: Talk
2:08
Brain Searl: about
2:08
Brain Searl: the
2:08
Brain Searl: convention
2:09
Brain Searl: in
2:09
Brain Searl: Las
2:09
Brain Searl: Vegas,
2:10
Brain Searl: what
2:10
Brain Searl: you've
2:10
Brain Searl: seen
2:10
Brain Searl: so
2:10
Brain Searl: far,
2:11
Brain Searl: what
2:11
Brain Searl: your
2:11
Brain Searl: expectations
2:11
Brain Searl: are
2:12
Brain Searl: for
2:12
Brain Searl: the
2:12
Brain Searl: show.
2:13
Toby O’Rourke: Yeah
2:13
Toby O’Rourke: we've
2:13
Toby O’Rourke: had
2:13
Toby O’Rourke: a
2:13
Toby O’Rourke: kick,
2:13
Toby O’Rourke: a
2:14
Toby O’Rourke: great
2:14
Toby O’Rourke: kickoff
2:14
Toby O’Rourke: to
2:14
Toby O’Rourke: convention.
2:15
Toby O’Rourke: This
2:15
Toby O’Rourke: is
2:15
Toby O’Rourke: our
2:15
Toby O’Rourke: second
2:16
Toby O’Rourke: highest
2:16
Toby O’Rourke: attended
2:17
Toby O’Rourke: convention
2:18
Toby O’Rourke: ever,
2:18
Toby O’Rourke: so
2:18
Toby O’Rourke: that,
2:18
Toby O’Rourke: that's
2:19
Toby O’Rourke: exciting.
2:19
Toby O’Rourke: A
2:19
Toby O’Rourke: lot
2:19
Toby O’Rourke: of
2:19
Toby O’Rourke: people
2:20
Toby O’Rourke: came
2:20
Toby O’Rourke: out
2:20
Toby O’Rourke: this
2:20
Toby O’Rourke: year
2:20
Toby O’Rourke: for
2:20
Toby O’Rourke: convention.
2:21
Toby O’Rourke: We
2:22
Toby O’Rourke: had
2:22
Toby O’Rourke: a
2:22
Toby O’Rourke: really
2:22
Toby O’Rourke: great
2:22
Toby O’Rourke: kickoff
2:22
Toby O’Rourke: last
2:23
Toby O’Rourke: night.
2:23
Toby O’Rourke: We
2:23
Toby O’Rourke: went
2:23
Toby O’Rourke: in
2:23
Toby O’Rourke: to
2:24
Toby O’Rourke: see
2:24
Toby O’Rourke: the
2:24
Toby O’Rourke: Beatles
2:25
Toby O’Rourke: Love
2:25
Toby O’Rourke: Cirque
2:25
Toby O’Rourke: du
2:25
Toby O’Rourke: Soleil
2:26
Toby O’Rourke: show
2:26
Toby O’Rourke: at
2:26
Toby O’Rourke: the
2:26
Toby O’Rourke: Mirage,
2:27
Toby O’Rourke: which
2:27
Toby O’Rourke: was
2:27
Toby O’Rourke: fun,
2:27
Toby O’Rourke: and
2:27
Toby O’Rourke: everybody
2:28
Toby O’Rourke: had
2:28
Toby O’Rourke: good
2:28
Toby O’Rourke: energy
2:28
Toby O’Rourke: bringing
2:29
Toby O’Rourke: into
2:29
Toby O’Rourke: today.
2:30
Toby O’Rourke: Today
2:30
Toby O’Rourke: was
2:30
Toby O’Rourke: opening
2:30
Toby O’Rourke: session
2:31
Toby O’Rourke: talking
2:31
Toby O’Rourke: about
2:31
Toby O’Rourke: a
2:31
Toby O’Rourke: lot
2:32
Toby O’Rourke: of
2:32
Toby O’Rourke: new
2:32
Toby O’Rourke: things
2:32
Toby O’Rourke: happening
2:32
Toby O’Rourke: at
2:33
Toby O’Rourke: KOA
2:33
Toby O’Rourke: and
2:34
Toby O’Rourke: things
2:34
Toby O’Rourke: we're
2:34
Toby O’Rourke: working
2:34
Toby O’Rourke: on
2:34
Toby O’Rourke: more
2:35
Toby O’Rourke: importantly,
2:35
Toby O’Rourke: really
2:35
Toby O’Rourke: trying
2:36
Toby O’Rourke: to
2:36
Toby O’Rourke: demonstrate
2:36
Toby O’Rourke: that
2:37
Toby O’Rourke: we're
2:37
Toby O’Rourke: providing
2:38
Toby O’Rourke: tools
2:38
Toby O’Rourke: and
2:38
Toby O’Rourke: support
2:39
Toby O’Rourke: for
2:39
Toby O’Rourke: our
2:39
Toby O’Rourke: campgrounds
2:40
Toby O’Rourke: to
2:40
Toby O’Rourke: run
2:40
Toby O’Rourke: their
2:40
Toby O’Rourke: businesses
2:40
Toby O’Rourke: and
2:41
Toby O’Rourke: making
2:41
Toby O’Rourke: sure
2:41
Toby O’Rourke: we're
2:42
Toby O’Rourke: bringing
2:42
Toby O’Rourke: in
2:42
Toby O’Rourke: those
2:42
Toby O’Rourke: new
2:42
Toby O’Rourke: campers.
2:43
Brain Searl: Alright,
2:43
Brain Searl: I'm
2:44
Brain Searl: going
2:44
Brain Searl: to
2:44
Brain Searl: give
2:44
Brain Searl: you
2:44
Brain Searl: something
2:44
Brain Searl: hard.
2:45
Brain Searl: Pick
2:45
Brain Searl: one
2:46
Brain Searl: thing
2:46
Brain Searl: that
2:46
Brain Searl: you're
2:46
Brain Searl: most
2:47
Brain Searl: excited
2:47
Brain Searl: about
2:47
Brain Searl: from
2:47
Brain Searl: this
2:48
Brain Searl: morning.
2:48
Toby O’Rourke: I
2:48
Toby O’Rourke: am
2:48
Toby O’Rourke: super
2:49
Toby O’Rourke: excited
2:49
Toby O’Rourke: because
2:50
Toby O’Rourke: this
2:50
Toby O’Rourke: morning
2:50
Toby O’Rourke: we
2:51
Toby O’Rourke: announced
2:51
Toby O’Rourke: that
2:51
Toby O’Rourke: our
2:51
Toby O’Rourke: system
2:52
Toby O’Rourke: achieved
2:52
Toby O’Rourke: a
2:52
Toby O’Rourke: 70
2:54
Toby O’Rourke: net
2:54
Toby O’Rourke: promoter
2:54
Toby O’Rourke: score,
2:55
Toby O’Rourke: 70.
2:57
Toby O’Rourke: We
2:57
Toby O’Rourke: had
2:58
Toby O’Rourke: a
2:58
Toby O’Rourke: balloon
2:58
Toby O’Rourke: drop
2:59
Toby O’Rourke: and
2:59
Toby O’Rourke: music
2:59
Toby O’Rourke: played.
3:00
Toby O’Rourke: It's
3:00
Toby O’Rourke: a
3:00
Toby O’Rourke: big
3:00
Toby O’Rourke: deal
3:01
Toby O’Rourke: because
3:01
Toby O’Rourke: a
3:01
Toby O’Rourke: 70
3:02
Toby O’Rourke: NPS
3:03
Toby O’Rourke: is
3:03
Toby O’Rourke: considered
3:03
Toby O’Rourke: world
3:04
Toby O’Rourke: class
3:04
Toby O’Rourke: level.
3:04
Toby O’Rourke: And
3:05
Toby O’Rourke: then
3:05
Toby O’Rourke: we,
3:05
Toby O’Rourke: we
3:05
Toby O’Rourke: didn't
3:05
Toby O’Rourke: invent
3:06
Toby O’Rourke: the
3:06
Toby O’Rourke: NPS
3:06
Toby O’Rourke: system.
3:07
Toby O’Rourke: This
3:07
Toby O’Rourke: is.
3:07
Toby O’Rourke: Something
3:08
Toby O’Rourke: that's
3:08
Toby O’Rourke: used
3:08
Toby O’Rourke: by
3:08
Toby O’Rourke: a
3:08
Toby O’Rourke: variety
3:09
Toby O’Rourke: of
3:09
Toby O’Rourke: industries.
3:09
Toby O’Rourke: And
3:09
Toby O’Rourke: we've
3:10
Toby O’Rourke: been
3:10
Toby O’Rourke: using
3:10
Toby O’Rourke: this
3:10
Toby O’Rourke: for
3:10
Toby O’Rourke: 15
3:11
Toby O’Rourke: years.
3:11
Toby O’Rourke: And
3:12
Toby O’Rourke: so
3:12
Toby O’Rourke: to
3:12
Toby O’Rourke: see
3:12
Toby O’Rourke: us
3:12
Toby O’Rourke: grow
3:13
Toby O’Rourke: over
3:13
Toby O’Rourke: time
3:13
Toby O’Rourke: and
3:13
Toby O’Rourke: hit
3:14
Toby O’Rourke: 70
3:14
Toby O’Rourke: other
3:15
Toby O’Rourke: brands
3:15
Toby O’Rourke: that
3:15
Toby O’Rourke: have
3:15
Toby O’Rourke: achieved
3:16
Toby O’Rourke: that
3:16
Toby O’Rourke: level
3:16
Toby O’Rourke: or
3:16
Toby O’Rourke: above
3:17
Toby O’Rourke: our
3:17
Toby O’Rourke: brands
3:17
Toby O’Rourke: like
3:17
Toby O’Rourke: Costco
3:18
Toby O’Rourke: and
3:18
Toby O’Rourke: Starbucks
3:19
Toby O’Rourke: and
3:19
Toby O’Rourke: Southwest.
3:20
Toby O’Rourke: So
3:20
Toby O’Rourke: we're
3:20
Toby O’Rourke: really
3:20
Toby O’Rourke: excited
3:20
Toby O’Rourke: to
3:20
Toby O’Rourke: be
3:21
Toby O’Rourke: among
3:21
Toby O’Rourke: really
3:21
Toby O’Rourke: great
3:21
Toby O’Rourke: company
3:22
Toby O’Rourke: and
3:22
Toby O’Rourke: demonstrate
3:23
Toby O’Rourke: the
3:23
Toby O’Rourke: quality
3:24
Toby O’Rourke: and
3:24
Toby O’Rourke: service
3:24
Toby O’Rourke: that
3:24
Toby O’Rourke: our
3:24
Toby O’Rourke: campgrounds
3:25
Toby O’Rourke: have.
3:25
Brain Searl: Awesome.
3:26
Brain Searl: Let's
3:26
Brain Searl: let's
3:26
Brain Searl: go
3:26
Brain Searl: to
3:27
Brain Searl: cam.
3:27
Brain Searl: Let's
3:27
Brain Searl: just
3:27
Brain Searl: do
3:27
Brain Searl: a
3:28
Brain Searl: corporate
3:28
Brain Searl: focused
3:29
Brain Searl: thing
3:30
Brain Searl: first,
3:30
Brain Searl: and
3:30
Brain Searl: then
3:30
Brain Searl: we'll
3:31
Brain Searl: talk
3:31
Brain Searl: about
3:31
Brain Searl: the
3:31
Brain Searl: franchisees
3:31
Brain Searl: experience.
3:32
Brain Searl: So
3:32
Brain Searl: camp.
3:33
Brain Searl: Just
3:33
Brain Searl: introduce
3:33
Brain Searl: yourself
3:33
Brain Searl: a
3:33
Brain Searl: little
3:33
Brain Searl: bit.
3:34
Brain Searl: I
3:34
Brain Searl: know
3:34
Brain Searl: you
3:34
Brain Searl: did
3:34
Brain Searl: briefly,
3:34
Brain Searl: but
3:35
Brain Searl: what
3:35
Brain Searl: do
3:35
Brain Searl: you
3:35
Brain Searl: do
3:35
Brain Searl: at
3:35
Brain Searl: KOA?
3:36
Kimberly Wootteon: Yeah,
3:36
Kimberly Wootteon: so
3:37
Kimberly Wootteon: I
3:37
Kimberly Wootteon: have
3:37
Kimberly Wootteon: the
3:37
Kimberly Wootteon: privilege
3:38
Kimberly Wootteon: of
3:38
Kimberly Wootteon: leading
3:39
Kimberly Wootteon: multiple
3:39
Kimberly Wootteon: business
3:40
Kimberly Wootteon: units
3:40
Kimberly Wootteon: across
3:40
Kimberly Wootteon: the
3:40
Kimberly Wootteon: KOA
3:41
Kimberly Wootteon: organization,
3:42
Kimberly Wootteon: predominantly
3:43
Kimberly Wootteon: local
3:43
Kimberly Wootteon: marketing,
3:44
Kimberly Wootteon: revenue
3:44
Kimberly Wootteon: management,
3:45
Kimberly Wootteon: business
3:46
Kimberly Wootteon: development,
3:46
Kimberly Wootteon: business
3:47
Kimberly Wootteon: intelligence,
3:48
Kimberly Wootteon: which
3:48
Kimberly Wootteon: is
3:48
Kimberly Wootteon: really
3:48
Kimberly Wootteon: exciting,
3:49
Kimberly Wootteon: and
3:50
Kimberly Wootteon: now
3:50
Kimberly Wootteon: retail.
3:51
Kimberly Wootteon: So
3:51
Kimberly Wootteon: we're
3:51
Kimberly Wootteon: really
3:52
Kimberly Wootteon: focused
3:52
Kimberly Wootteon: on
3:53
Kimberly Wootteon: all
3:53
Kimberly Wootteon: the
3:53
Kimberly Wootteon: ways
3:54
Kimberly Wootteon: that
3:54
Kimberly Wootteon: we,
3:54
Kimberly Wootteon: capture
3:55
Kimberly Wootteon: demand,
3:56
Kimberly Wootteon: attract
3:56
Kimberly Wootteon: new
3:57
Kimberly Wootteon: campers,
3:58
Kimberly Wootteon: and
3:58
Kimberly Wootteon: grow
3:59
Kimberly Wootteon: revenue
3:59
Kimberly Wootteon: for
3:59
Kimberly Wootteon: our
4:00
Kimberly Wootteon: organizations,
4:00
Kimberly Wootteon: predominantly
4:01
Kimberly Wootteon: through
4:01
Kimberly Wootteon: camper
4:01
Kimberly Wootteon: night.
4:02
Brain Searl: So
4:03
Brain Searl: we
4:03
Brain Searl: talked
4:03
Brain Searl: this
4:03
Brain Searl: morning
4:03
Brain Searl: a
4:03
Brain Searl: little
4:04
Brain Searl: bit
4:04
Brain Searl: about
4:04
Brain Searl: how,
4:04
Brain Searl: if
4:05
Brain Searl: I'm
4:05
Brain Searl: correct,
4:05
Brain Searl: that
4:05
Brain Searl: KOA
4:05
Brain Searl: is
4:06
Brain Searl: going
4:06
Brain Searl: to
4:06
Brain Searl: try
4:06
Brain Searl: to
4:06
Brain Searl: have
4:06
Brain Searl: a
4:06
Brain Searl: more
4:06
Brain Searl: hands
4:07
Brain Searl: on
4:07
Brain Searl: approach.
4:07
Brain Searl: You
4:07
Brain Searl: already
4:07
Brain Searl: do,
4:08
Brain Searl: but
4:08
Brain Searl: a
4:08
Brain Searl: little
4:08
Brain Searl: bit
4:08
Brain Searl: more,
4:08
Brain Searl: being
4:09
Brain Searl: more
4:09
Brain Searl: involved
4:09
Brain Searl: with
4:09
Brain Searl: the
4:09
Brain Searl: franchisees,
4:10
Brain Searl: you
4:10
Brain Searl: were
4:10
Brain Searl: talking
4:10
Brain Searl: about
4:10
Brain Searl: on
4:10
Brain Searl: stage,
4:11
Brain Searl: right?
4:11
Brain Searl: Yeah.
4:12
Brain Searl: Can
4:12
Brain Searl: you
4:12
Brain Searl: go
4:12
Brain Searl: into
4:12
Brain Searl: a
4:12
Brain Searl: little
4:12
Brain Searl: bit
4:12
Brain Searl: about
4:13
Brain Searl: how
4:13
Brain Searl: that
4:13
Brain Searl: support
4:13
Brain Searl: is
4:13
Brain Searl: so
4:13
Brain Searl: vital
4:14
Brain Searl: to
4:14
Brain Searl: the
4:14
Brain Searl: success
4:14
Brain Searl: of
4:15
Brain Searl: KOA?
4:15
Kimberly Wootteon: Yeah,
4:16
Kimberly Wootteon: so
4:16
Kimberly Wootteon: I
4:16
Kimberly Wootteon: think
4:16
Kimberly Wootteon: first
4:16
Kimberly Wootteon: and
4:17
Kimberly Wootteon: foremost
4:17
Kimberly Wootteon: we're
4:17
Kimberly Wootteon: a
4:17
Kimberly Wootteon: franchise
4:18
Kimberly Wootteon: organization,
4:19
Kimberly Wootteon: and
4:19
Kimberly Wootteon: it
4:19
Kimberly Wootteon: is
4:19
Kimberly Wootteon: truly
4:20
Kimberly Wootteon: about
4:20
Kimberly Wootteon: the
4:20
Kimberly Wootteon: success
4:21
Kimberly Wootteon: of
4:21
Kimberly Wootteon: our
4:21
Kimberly Wootteon: franchisees.
4:22
Kimberly Wootteon: Individuals
4:22
Kimberly Wootteon: have
4:22
Kimberly Wootteon: invested
4:24
Kimberly Wootteon: their
4:24
Kimberly Wootteon: blood,
4:24
Kimberly Wootteon: sweat,
4:24
Kimberly Wootteon: and
4:25
Kimberly Wootteon: tears
4:25
Kimberly Wootteon: into
4:26
Kimberly Wootteon: our
4:26
Kimberly Wootteon: brand,
4:27
Kimberly Wootteon: and
4:27
Kimberly Wootteon: so
4:27
Kimberly Wootteon: we,
4:28
Kimberly Wootteon: we
4:28
Kimberly Wootteon: have
4:28
Kimberly Wootteon: a
4:28
Kimberly Wootteon: responsibility
4:29
Kimberly Wootteon: to
4:29
Kimberly Wootteon: deliver.
4:30
Kimberly Wootteon: Best
4:30
Kimberly Wootteon: in
4:30
Kimberly Wootteon: class
4:31
Kimberly Wootteon: service
4:31
Kimberly Wootteon: and
4:31
Kimberly Wootteon: support
4:32
Kimberly Wootteon: to
4:32
Kimberly Wootteon: ensure
4:33
Kimberly Wootteon: their
4:33
Kimberly Wootteon: success.
4:34
Kimberly Wootteon: And
4:34
Kimberly Wootteon: so
4:34
Kimberly Wootteon: that
4:34
Kimberly Wootteon: comes
4:35
Kimberly Wootteon: in
4:35
Kimberly Wootteon: a,
4:35
Kimberly Wootteon: a
4:35
Kimberly Wootteon: multitude
4:36
Kimberly Wootteon: of
4:36
Kimberly Wootteon: ways
4:37
Kimberly Wootteon: from
4:37
Kimberly Wootteon: the
4:37
Kimberly Wootteon: people
4:38
Kimberly Wootteon: that
4:38
Kimberly Wootteon: we
4:38
Kimberly Wootteon: support
4:38
Kimberly Wootteon: them
4:39
Kimberly Wootteon: with,
4:39
Kimberly Wootteon: making
4:40
Kimberly Wootteon: sure
4:40
Kimberly Wootteon: we
4:40
Kimberly Wootteon: have
4:40
Kimberly Wootteon: the
4:40
Kimberly Wootteon: right
4:40
Kimberly Wootteon: people
4:41
Kimberly Wootteon: in
4:41
Kimberly Wootteon: the
4:41
Kimberly Wootteon: right
4:41
Kimberly Wootteon: positions
4:42
Kimberly Wootteon: and
4:42
Kimberly Wootteon: really
4:42
Kimberly Wootteon: are
4:43
Kimberly Wootteon: focused
4:43
Kimberly Wootteon: on
4:43
Kimberly Wootteon: relationships
4:44
Kimberly Wootteon: and
4:44
Kimberly Wootteon: understanding
4:45
Kimberly Wootteon: who
4:45
Kimberly Wootteon: they
4:45
Kimberly Wootteon: are
4:46
Kimberly Wootteon: and
4:46
Kimberly Wootteon: what
4:46
Kimberly Wootteon: they're
4:47
Kimberly Wootteon: trying
4:47
Kimberly Wootteon: to
4:47
Kimberly Wootteon: accomplish.
4:48
Kimberly Wootteon: And.
4:49
Kimberly Wootteon: Building
4:49
Kimberly Wootteon: that
4:49
Kimberly Wootteon: roadmap
4:49
Kimberly Wootteon: to
4:50
Kimberly Wootteon: help
4:50
Kimberly Wootteon: them
4:50
Kimberly Wootteon: get
4:50
Kimberly Wootteon: there.
4:51
Kimberly Wootteon: And
4:51
Kimberly Wootteon: then,
4:52
Kimberly Wootteon: technology
4:52
Kimberly Wootteon: and
4:53
Kimberly Wootteon: tools
4:53
Kimberly Wootteon: are
4:53
Kimberly Wootteon: we,
4:54
Kimberly Wootteon: advancing
4:55
Kimberly Wootteon: the
4:55
Kimberly Wootteon: business
4:55
Kimberly Wootteon: of
4:55
Kimberly Wootteon: outdoor
4:55
Kimberly Wootteon: hospitality
4:57
Kimberly Wootteon: and
4:57
Kimberly Wootteon: staying
4:57
Kimberly Wootteon: at
4:57
Kimberly Wootteon: the
4:57
Kimberly Wootteon: forefront
4:58
Kimberly Wootteon: so
4:58
Kimberly Wootteon: that
4:58
Kimberly Wootteon: we
4:58
Kimberly Wootteon: continue
4:59
Kimberly Wootteon: to
4:59
Kimberly Wootteon: meet
4:59
Kimberly Wootteon: their
4:59
Kimberly Wootteon: growing
5:00
Kimberly Wootteon: needs
5:00
Kimberly Wootteon: as
5:00
Kimberly Wootteon: our,
5:01
Kimberly Wootteon: franchise
5:02
Kimberly Wootteon: portfolio
5:02
Kimberly Wootteon: diversifies.
5:04
Brain Searl: Same
5:04
Brain Searl: question
5:04
Brain Searl: to
5:04
Brain Searl: you,
5:04
Brain Searl: I
5:04
Brain Searl: asked
5:05
Brain Searl: Toby,
5:05
Brain Searl: what's
5:05
Brain Searl: the
5:05
Brain Searl: thing
5:05
Brain Searl: that
5:05
Brain Searl: most
5:06
Brain Searl: excites
5:06
Brain Searl: you
5:06
Brain Searl: but
5:06
Brain Searl: you
5:06
Brain Searl: can't
5:07
Brain Searl: say
5:07
Brain Searl: data?
5:08
Kimberly Wootteon: Oh,
5:09
Kimberly Wootteon: Brian!
5:09
Kimberly Wootteon: Oh
5:10
Kimberly Wootteon: man
5:11
Kimberly Wootteon: I'm
5:11
Kimberly Wootteon: gonna,
5:11
Kimberly Wootteon: I'm
5:11
Kimberly Wootteon: gonna
5:12
Kimberly Wootteon: talk
5:12
Kimberly Wootteon: about
5:12
Kimberly Wootteon: relationships.
5:13
Kimberly Wootteon: Because,
5:14
Kimberly Wootteon: I
5:14
Kimberly Wootteon: it
5:14
Kimberly Wootteon: is
5:14
Kimberly Wootteon: at
5:14
Kimberly Wootteon: the
5:15
Kimberly Wootteon: core
5:15
Kimberly Wootteon: of
5:15
Kimberly Wootteon: not
5:15
Kimberly Wootteon: only
5:16
Kimberly Wootteon: what
5:16
Kimberly Wootteon: our
5:16
Kimberly Wootteon: team
5:16
Kimberly Wootteon: does,
5:16
Kimberly Wootteon: but
5:16
Kimberly Wootteon: what
5:17
Kimberly Wootteon: we
5:17
Kimberly Wootteon: do
5:17
Kimberly Wootteon: as
5:17
Kimberly Wootteon: an
5:17
Kimberly Wootteon: organization.
5:19
Kimberly Wootteon: And
5:19
Kimberly Wootteon: we've
5:19
Kimberly Wootteon: really
5:20
Kimberly Wootteon: renewed
5:20
Kimberly Wootteon: our
5:20
Kimberly Wootteon: focus
5:21
Kimberly Wootteon: on
5:21
Kimberly Wootteon: the
5:21
Kimberly Wootteon: people
5:22
Kimberly Wootteon: piece
5:22
Kimberly Wootteon: of
5:22
Kimberly Wootteon: our
5:22
Kimberly Wootteon: business.
5:24
Kimberly Wootteon: And
5:24
Kimberly Wootteon: I
5:24
Kimberly Wootteon: think
5:24
Kimberly Wootteon: that's
5:25
Kimberly Wootteon: going
5:25
Kimberly Wootteon: to
5:25
Kimberly Wootteon: be
5:25
Kimberly Wootteon: a
5:25
Kimberly Wootteon: really
5:25
Kimberly Wootteon: key
5:25
Kimberly Wootteon: driver
5:26
Kimberly Wootteon: in
5:26
Kimberly Wootteon: our
5:26
Kimberly Wootteon: success
5:27
Kimberly Wootteon: going
5:27
Kimberly Wootteon: forward.
5:28
Kimberly Wootteon: So
5:28
Kimberly Wootteon: not
5:28
Kimberly Wootteon: only
5:28
Kimberly Wootteon: the
5:28
Kimberly Wootteon: relationships
5:29
Kimberly Wootteon: that
5:29
Kimberly Wootteon: we
5:29
Kimberly Wootteon: have
5:29
Kimberly Wootteon: with
5:30
Kimberly Wootteon: our
5:30
Kimberly Wootteon: franchisees,
5:31
Kimberly Wootteon: but
5:31
Kimberly Wootteon: the
5:31
Kimberly Wootteon: relationships
5:31
Kimberly Wootteon: our
5:31
Kimberly Wootteon: franchisees
5:32
Kimberly Wootteon: have
5:32
Kimberly Wootteon: with
5:33
Kimberly Wootteon: our
5:33
Kimberly Wootteon: guests.
5:34
Brain Searl: Awesome.
5:34
Brain Searl: Let's
5:34
Brain Searl: go
5:34
Brain Searl: to
5:34
Brain Searl: Cole.
5:35
Brain Searl: I'm
5:36
Brain Searl: obviously
5:36
Brain Searl: a
5:36
Brain Searl: big
5:36
Brain Searl: techie
5:37
Brain Searl: cause
5:37
Brain Searl: Cole's
5:37
Brain Searl: super
5:37
Brain Searl: excited
5:38
Brain Searl: to
5:38
Brain Searl: see
5:38
Brain Searl: some
5:38
Brain Searl: other
5:38
Brain Searl: things
5:38
Brain Searl: you
5:38
Brain Searl: put
5:38
Brain Searl: up
5:39
Brain Searl: on
5:39
Brain Searl: stage
5:39
Brain Searl: here.
5:39
Brain Searl: What
5:39
Brain Searl: do
5:39
Brain Searl: you
5:39
Brain Searl: want
5:39
Brain Searl: to
5:40
Brain Searl: share
5:40
Brain Searl: with
5:40
Brain Searl: us?
5:40
Cole Reinhardt: Yeah,
5:41
Cole Reinhardt: no,
5:41
Cole Reinhardt: I
5:41
Cole Reinhardt: think
5:42
Cole Reinhardt: from
5:42
Cole Reinhardt: a
5:42
Cole Reinhardt: technology
5:42
Cole Reinhardt: standpoint,
5:43
Cole Reinhardt: we're
5:43
Cole Reinhardt: working
5:43
Cole Reinhardt: on
5:43
Cole Reinhardt: a
5:43
Cole Reinhardt: lot
5:43
Cole Reinhardt: of
5:43
Cole Reinhardt: great
5:44
Cole Reinhardt: things.
5:44
Cole Reinhardt: We're
5:44
Cole Reinhardt: leaning
5:44
Cole Reinhardt: into
5:45
Cole Reinhardt: the
5:45
Cole Reinhardt: innovative
5:46
Cole Reinhardt: technologies
5:46
Cole Reinhardt: that
5:46
Cole Reinhardt: are
5:46
Cole Reinhardt: coming
5:47
Cole Reinhardt: out
5:47
Cole Reinhardt: there.
5:47
Cole Reinhardt: We
5:47
Cole Reinhardt: always
5:48
Cole Reinhardt: have
5:48
Cole Reinhardt: been
5:48
Cole Reinhardt: but
5:48
Cole Reinhardt: I
5:48
Cole Reinhardt: think
5:49
Cole Reinhardt: we're
5:49
Cole Reinhardt: accelerating
5:49
Cole Reinhardt: at
5:49
Cole Reinhardt: the
5:50
Cole Reinhardt: pace
5:50
Cole Reinhardt: that
5:50
Cole Reinhardt: we're
5:50
Cole Reinhardt: innovating
5:51
Cole Reinhardt: and
5:51
Cole Reinhardt: really
5:51
Cole Reinhardt: leaning
5:51
Cole Reinhardt: into
5:52
Cole Reinhardt: those
5:52
Cole Reinhardt: things
5:52
Cole Reinhardt: and
5:52
Cole Reinhardt: really
5:52
Cole Reinhardt: excited
5:53
Cole Reinhardt: about
5:53
Cole Reinhardt: those
5:53
Cole Reinhardt: things.
5:54
Brain Searl: So
5:54
Brain Searl: a
5:54
Brain Searl: little
5:54
Brain Searl: bit
5:54
Brain Searl: about
5:55
Brain Searl: what
5:55
Brain Searl: you
5:55
Brain Searl: do
5:55
Brain Searl: for
5:55
Brain Searl: the
5:55
Brain Searl: people
5:55
Brain Searl: that.
5:57
Cole Reinhardt: So
5:57
Cole Reinhardt: I
5:57
Cole Reinhardt: I've
5:57
Cole Reinhardt: been
5:57
Cole Reinhardt: with
5:57
Cole Reinhardt: KOA
5:58
Cole Reinhardt: for
5:58
Cole Reinhardt: 13
5:58
Cole Reinhardt: years
5:58
Cole Reinhardt: and
5:59
Cole Reinhardt: I
5:59
Cole Reinhardt: started
5:59
Cole Reinhardt: in
5:59
Cole Reinhardt: digital
5:59
Cole Reinhardt: marketing
6:00
Cole Reinhardt: and
6:00
Cole Reinhardt: over
6:00
Cole Reinhardt: time
6:00
Cole Reinhardt: have
6:01
Cole Reinhardt: rolled
6:01
Cole Reinhardt: into
6:01
Cole Reinhardt: digital
6:01
Cole Reinhardt: strategy
6:02
Cole Reinhardt: and
6:02
Cole Reinhardt: technology
6:03
Cole Reinhardt: helping
6:03
Cole Reinhardt: with
6:03
Cole Reinhardt: digital
6:04
Cole Reinhardt: transformation
6:05
Cole Reinhardt: opportunities
6:06
Cole Reinhardt: at
6:06
Cole Reinhardt: KOA.
6:06
Cole Reinhardt: As
6:06
Cole Reinhardt: we're
6:06
Cole Reinhardt: a
6:07
Cole Reinhardt: 62
6:07
Cole Reinhardt: year
6:07
Cole Reinhardt: old
6:07
Cole Reinhardt: company.
6:08
Cole Reinhardt: And
6:08
Cole Reinhardt: so
6:09
Cole Reinhardt: with
6:09
Cole Reinhardt: that
6:09
Cole Reinhardt: comes
6:09
Cole Reinhardt: a
6:09
Cole Reinhardt: lot
6:10
Cole Reinhardt: of
6:10
Cole Reinhardt: years
6:10
Cole Reinhardt: of
6:10
Cole Reinhardt: technology
6:11
Cole Reinhardt: and
6:11
Cole Reinhardt: doing
6:11
Cole Reinhardt: different
6:12
Cole Reinhardt: things.
6:12
Cole Reinhardt: So
6:12
Cole Reinhardt: just.
6:12
Cole Reinhardt: Staying
6:13
Cole Reinhardt: at
6:13
Cole Reinhardt: the
6:13
Cole Reinhardt: forefront,
6:13
Cole Reinhardt: keeping
6:14
Cole Reinhardt: us
6:14
Cole Reinhardt: modern,
6:14
Cole Reinhardt: keeping
6:14
Cole Reinhardt: us
6:14
Cole Reinhardt: innovative
6:15
Cole Reinhardt: that,
6:15
Cole Reinhardt: that's
6:15
Cole Reinhardt: what
6:16
Cole Reinhardt: I
6:16
Cole Reinhardt: do.
6:16
Brain Searl: So
6:17
Brain Searl: how
6:17
Brain Searl: do
6:17
Brain Searl: you
6:17
Brain Searl: address
6:17
Brain Searl: a
6:18
Brain Searl: challenge
6:18
Brain Searl: where,
6:18
Brain Searl: as
6:19
Brain Searl: we
6:19
Brain Searl: know,
6:19
Brain Searl: technology
6:20
Brain Searl: continues
6:20
Brain Searl: to
6:20
Brain Searl: move
6:20
Brain Searl: faster
6:21
Brain Searl: and
6:21
Brain Searl: faster,
6:21
Brain Searl: right?
6:21
Brain Searl: From
6:22
Brain Searl: the
6:22
Brain Searl: A
6:22
Brain Searl: TRAC
6:22
Brain Searl: to
6:22
Brain Searl: the
6:22
Brain Searl: records,
6:23
Brain Searl: to
6:23
Brain Searl: the
6:23
Brain Searl: assessing,
6:23
Brain Searl: to
6:24
Brain Searl: the
6:24
Brain Searl: digital,
6:24
Brain Searl: right?
6:25
Brain Searl: And
6:25
Brain Searl: now
6:25
Brain Searl: to
6:25
Brain Searl: AI
6:26
Brain Searl: and
6:26
Brain Searl: everything
6:26
Brain Searl: else.
6:26
Brain Searl: But
6:27
Brain Searl: how
6:27
Brain Searl: do
6:27
Brain Searl: you
6:27
Brain Searl: keep
6:27
Brain Searl: up
6:28
Brain Searl: with
6:28
Brain Searl: the
6:28
Brain Searl: pace
6:28
Brain Searl: of
6:28
Brain Searl: that
6:28
Brain Searl: rapid
6:29
Brain Searl: change
6:29
Brain Searl: at
6:29
Brain Searl: an
6:29
Brain Searl: organization
6:30
Brain Searl: that's
6:30
Brain Searl: as
6:30
Brain Searl: large
6:31
Brain Searl: as
6:31
Brain Searl: KOA?
6:31
Cole Reinhardt: A
6:31
Cole Reinhardt: lot
6:32
Cole Reinhardt: of
6:32
Cole Reinhardt: research
6:32
Cole Reinhardt: and,
6:32
Cole Reinhardt: study,
6:33
Cole Reinhardt: I
6:33
Cole Reinhardt: guess
6:33
Cole Reinhardt: you
6:33
Cole Reinhardt: could
6:33
Cole Reinhardt: say.
6:33
Cole Reinhardt: I'm
6:34
Cole Reinhardt: personally
6:34
Cole Reinhardt: very
6:34
Cole Reinhardt: interested
6:35
Cole Reinhardt: in
6:35
Cole Reinhardt: technology.
6:36
Cole Reinhardt: So
6:36
Cole Reinhardt: even
6:36
Cole Reinhardt: outside
6:36
Cole Reinhardt: of
6:36
Cole Reinhardt: my
6:36
Cole Reinhardt: working
6:37
Cole Reinhardt: hours,
6:37
Cole Reinhardt: I'm
6:37
Cole Reinhardt: keeping
6:38
Cole Reinhardt: up
6:38
Cole Reinhardt: with
6:38
Cole Reinhardt: what's
6:38
Cole Reinhardt: going
6:38
Cole Reinhardt: on
6:39
Cole Reinhardt: and
6:39
Cole Reinhardt: what's
6:39
Cole Reinhardt: happening.
6:40
Cole Reinhardt: And
6:40
Cole Reinhardt: KOA
6:40
Cole Reinhardt: really
6:41
Cole Reinhardt: gives
6:41
Cole Reinhardt: me
6:42
Cole Reinhardt: and
6:42
Cole Reinhardt: us
6:42
Cole Reinhardt: as
6:42
Cole Reinhardt: employees
6:43
Cole Reinhardt: the
6:43
Cole Reinhardt: latitude
6:43
Cole Reinhardt: to
6:43
Cole Reinhardt: explore
6:44
Cole Reinhardt: our
6:44
Cole Reinhardt: interests
6:44
Cole Reinhardt: and
6:44
Cole Reinhardt: explore
6:45
Cole Reinhardt: areas
6:45
Cole Reinhardt: where
6:45
Cole Reinhardt: we
6:45
Cole Reinhardt: have
6:46
Cole Reinhardt: opportunity
6:46
Cole Reinhardt: to
6:46
Cole Reinhardt: grow
6:47
Cole Reinhardt: and
6:47
Cole Reinhardt: where
6:47
Cole Reinhardt: we
6:47
Cole Reinhardt: can
6:47
Cole Reinhardt: find
6:48
Cole Reinhardt: competitive
6:48
Cole Reinhardt: advantages.
6:50
Brain Searl: Awesome.
6:50
Brain Searl: Same
6:50
Brain Searl: question
6:51
Brain Searl: to
6:51
Brain Searl: you.
6:51
Brain Searl: What
6:51
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6:51
Brain Searl: you
6:51
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6:51
Brain Searl: excited
6:52
Brain Searl: about?
6:52
Cole Reinhardt: Woo.
6:53
Cole Reinhardt: I,
6:54
Cole Reinhardt: there's
6:54
Cole Reinhardt: a
6:54
Cole Reinhardt: lot
6:54
Cole Reinhardt: of
6:54
Cole Reinhardt: good
6:54
Cole Reinhardt: energy.
6:55
Cole Reinhardt: I'm
6:55
Cole Reinhardt: really
6:55
Cole Reinhardt: excited
6:56
Cole Reinhardt: about
6:56
Cole Reinhardt: the
6:56
Cole Reinhardt: organizational
6:57
Cole Reinhardt: structure
6:58
Cole Reinhardt: that
6:58
Cole Reinhardt: we're
6:58
Cole Reinhardt: heading
6:58
Cole Reinhardt: in.
6:58
Cole Reinhardt: And
6:59
Cole Reinhardt: I
6:59
Cole Reinhardt: think
6:59
Cole Reinhardt: to
6:59
Cole Reinhardt: Kim's
6:59
Cole Reinhardt: point,
7:00
Cole Reinhardt: to
7:00
Cole Reinhardt: the
7:00
Cole Reinhardt: support
7:01
Cole Reinhardt: that
7:01
Cole Reinhardt: we're
7:01
Cole Reinhardt: going
7:01
Cole Reinhardt: to
7:01
Cole Reinhardt: be
7:01
Cole Reinhardt: able
7:01
Cole Reinhardt: to
7:01
Cole Reinhardt: give
7:01
Cole Reinhardt: our
7:01
Cole Reinhardt: franchise
7:02
Cole Reinhardt: partners,
7:02
Cole Reinhardt: I
7:03
Cole Reinhardt: think
7:03
Cole Reinhardt: we've
7:03
Cole Reinhardt: aligned
7:03
Cole Reinhardt: our
7:03
Cole Reinhardt: consumer
7:04
Cole Reinhardt: and
7:04
Cole Reinhardt: operation
7:05
Cole Reinhardt: product
7:05
Cole Reinhardt: teams
7:05
Cole Reinhardt: really
7:06
Cole Reinhardt: well
7:06
Cole Reinhardt: to
7:06
Cole Reinhardt: get
7:06
Cole Reinhardt: some
7:07
Cole Reinhardt: good
7:07
Cole Reinhardt: momentum.
7:08
Cole Reinhardt: Going
7:08
Cole Reinhardt: with
7:08
Cole Reinhardt: our
7:09
Cole Reinhardt: technology
7:09
Cole Reinhardt: innovation,
7:10
Cole Reinhardt: so
7:10
Cole Reinhardt: that's
7:10
Cole Reinhardt: what
7:10
Cole Reinhardt: I'm
7:10
Cole Reinhardt: most
7:10
Cole Reinhardt: excited
7:11
Cole Reinhardt: about.
7:11
Brain Searl: You
7:11
Brain Searl: are
7:11
Brain Searl: allowed
7:12
Brain Searl: to
7:12
Brain Searl: say
7:12
Brain Searl: data,
7:12
Brain Searl: I
7:12
Brain Searl: just
7:12
Brain Searl: want
7:12
Brain Searl: to
7:12
Brain Searl: say.
7:13
Cole Reinhardt: No,
7:13
Cole Reinhardt: I
7:13
Cole Reinhardt: know
7:14
Cole Reinhardt: I
7:14
Cole Reinhardt: know,
7:14
Cole Reinhardt: but
7:15
Cole Reinhardt: obviously
7:16
Cole Reinhardt: data
7:16
Cole Reinhardt: goes
7:16
Cole Reinhardt: without
7:16
Cole Reinhardt: saying,
7:16
Cole Reinhardt: I
7:17
Cole Reinhardt: think,
7:17
Cole Reinhardt: with
7:17
Cole Reinhardt: me
7:17
Cole Reinhardt: a
7:17
Cole Reinhardt: little
7:17
Cole Reinhardt: bit.
7:18
Brain Searl: Okay,
7:19
Brain Searl: let's
7:19
Brain Searl: talk
7:19
Brain Searl: to
7:19
Brain Searl: a
7:19
Brain Searl: couple
7:19
Brain Searl: of
7:19
Brain Searl: the
7:20
Brain Searl: franchisees
7:20
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7:21
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7:21
Brain Searl: You
7:21
Brain Searl: guys
7:21
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7:21
Brain Searl: to
7:22
Brain Searl: introduce
7:22
Brain Searl: yourself
7:22
Brain Searl: briefly,
7:23
Brain Searl: talk
7:23
Brain Searl: a
7:23
Brain Searl: little
7:23
Brain Searl: bit
7:23
Brain Searl: about
7:24
Brain Searl: your
7:24
Brain Searl: campground
7:24
Brain Searl: briefly.
7:26
David Bower: The
7:26
David Bower: Fancy
7:26
David Bower: Gap,
7:26
David Bower: Virginia
7:27
David Bower: we're
7:28
David Bower: in
7:28
David Bower: the
7:28
David Bower: southwest
7:28
David Bower: corner
7:28
David Bower: of
7:29
David Bower: Virginia
7:29
David Bower: about
7:30
David Bower: a
7:30
David Bower: 3,
7:30
David Bower: 000
7:30
David Bower: foot
7:30
David Bower: elevation,
7:31
David Bower: small
7:32
David Bower: campground,
7:32
David Bower: 80
7:32
David Bower: sites
7:33
David Bower: We
7:33
David Bower: love
7:33
David Bower: it.
7:34
David Bower: Our
7:34
David Bower: guests
7:34
David Bower: that
7:34
David Bower: come
7:34
David Bower: in,
7:35
David Bower: they
7:35
David Bower: love
7:35
David Bower: it
7:35
David Bower: and
7:36
David Bower: they
7:36
David Bower: keep
7:36
David Bower: coming
7:36
David Bower: every
7:37
David Bower: year.
7:37
David Bower: We
7:37
David Bower: have
7:37
David Bower: a
7:37
David Bower: great
7:38
David Bower: time.
7:38
David Bower: Seasonal
7:39
David Bower: Park,
7:39
David Bower: of
7:39
David Bower: course.
7:40
David Bower: Too
7:40
David Bower: cold
7:41
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7:41
David Bower: support
7:42
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7:42
David Bower: up
7:42
David Bower: there.
7:43
David Bower: And
7:43
David Bower: too
7:43
David Bower: cold
7:44
David Bower: to
7:44
David Bower: support
7:44
David Bower: me.
7:44
David Bower: And
7:44
David Bower: too
7:45
David Bower: cold
7:45
David Bower: to
7:45
David Bower: support
7:45
David Bower: the
7:45
David Bower: wife.
7:47
Brain Searl: First
7:47
Brain Searl: convention?
7:48
Brain Searl: Fifth
7:48
Brain Searl: convention?
7:49
David Bower: This
7:49
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7:49
David Bower: our
7:50
David Bower: fourth
7:50
David Bower: out
7:51
David Bower: of
7:51
David Bower: our
7:51
David Bower: seven
7:51
David Bower: years
7:52
David Bower: owning
7:52
David Bower: the
7:52
David Bower: campground.
7:53
Brain Searl: So
7:53
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7:53
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7:53
Brain Searl: you
7:53
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7:53
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7:53
Brain Searl: it
7:53
Brain Searl: so
7:54
Brain Searl: far?
7:54
David Bower: I
7:54
David Bower: love
7:54
David Bower: it.
7:55
Angie Bower: Phenomenal.
7:55
David Bower: I
7:55
David Bower: love
7:56
David Bower: it.
7:56
David Bower: I
7:56
David Bower: just...
7:57
David Bower: I
7:57
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7:58
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7:58
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7:58
David Bower: person
7:59
David Bower: when
7:59
David Bower: we
8:00
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8:00
David Bower: to
8:00
David Bower: buy
8:00
David Bower: a
8:00
David Bower: campground,
8:01
David Bower: but
8:04
David Bower: talking
8:04
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8:04
David Bower: her
8:05
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8:05
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8:05
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8:05
David Bower: the
8:05
David Bower: resources
8:06
David Bower: and
8:06
David Bower: talking
8:07
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8:07
David Bower: other
8:07
David Bower: people
8:07
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8:08
David Bower: own
8:08
David Bower: KOA's
8:09
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8:09
David Bower: do
8:09
David Bower: not
8:09
David Bower: own
8:09
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8:11
David Bower: it
8:11
David Bower: was
8:11
David Bower: very
8:11
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8:12
David Bower: that
8:13
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8:14
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8:14
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8:14
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8:14
David Bower: a
8:14
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8:14
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8:14
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8:15
David Bower: try
8:15
David Bower: to
8:15
David Bower: keep
8:15
David Bower: the
8:15
David Bower: business
8:16
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8:17
David Bower: and
8:17
David Bower: then
8:17
David Bower: going
8:18
David Bower: forward
8:18
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8:18
David Bower: this
8:19
David Bower: date,
8:21
David Bower: as
8:21
David Bower: they
8:21
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8:21
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8:21
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8:22
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8:22
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8:23
David Bower: it's
8:23
David Bower: All
8:23
David Bower: the
8:24
David Bower: dots
8:24
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8:24
David Bower: starting
8:25
David Bower: to
8:25
David Bower: line
8:25
David Bower: up
8:25
David Bower: now.
8:26
David Bower: So
8:26
David Bower: everything's
8:27
David Bower: getting
8:27
David Bower: organized
8:28
David Bower: and
8:28
David Bower: being
8:29
David Bower: able
8:29
David Bower: to
8:29
David Bower: streamline,
8:30
David Bower: which
8:30
David Bower: is
8:30
David Bower: critical
8:31
David Bower: um,
8:31
David Bower: in
8:31
David Bower: this
8:32
David Bower: pace
8:33
David Bower: that
8:33
David Bower: we're
8:33
David Bower: in
8:33
David Bower: so.
8:34
Brain Searl: As
8:34
Brain Searl: you
8:34
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8:34
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8:35
Brain Searl: through
8:35
Brain Searl: a
8:35
Brain Searl: general
8:35
Brain Searl: session
8:35
Brain Searl: this
8:36
Brain Searl: morning
8:36
Brain Searl: and
8:36
Brain Searl: you
8:36
Brain Searl: hear
8:36
Brain Searl: all
8:36
Brain Searl: the
8:36
Brain Searl: announcements
8:37
Brain Searl: I
8:37
Brain Searl: think
8:37
Brain Searl: this
8:37
Brain Searl: is
8:37
Brain Searl: my
8:37
Brain Searl: 11th
8:38
Brain Searl: or
8:38
Brain Searl: 12th
8:38
Brain Searl: convention.
8:38
Brain Searl: So
8:38
Brain Searl: they're
8:39
Brain Searl: always
8:39
Brain Searl: announcing
8:39
Brain Searl: something,
8:40
Brain Searl: always
8:40
Brain Searl: doing
8:40
Brain Searl: something
8:41
Brain Searl: new,
8:41
Brain Searl: but
8:41
Brain Searl: it
8:41
Brain Searl: feels
8:41
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8:42
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8:42
Brain Searl: pace
8:42
Brain Searl: as
8:42
Brain Searl: we
8:42
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8:42
Brain Searl: to
8:43
Brain Searl: Cole
8:43
Brain Searl: is
8:43
Brain Searl: a
8:43
Brain Searl: little
8:43
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8:43
Brain Searl: faster
8:44
Brain Searl: this
8:44
Brain Searl: year.
8:44
Brain Searl: They're
8:45
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8:45
Brain Searl: a
8:45
Brain Searl: lot
8:45
Brain Searl: of
8:45
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8:45
Brain Searl: around.
8:46
Brain Searl: What
8:46
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8:46
Brain Searl: you
8:46
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8:47
Brain Searl: most?
8:47
Brain Searl: This
8:47
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8:48
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8:48
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8:48
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8:48
Brain Searl: help
8:48
Brain Searl: my
8:48
Brain Searl: business.
8:51
Angie Bower: I'll
8:51
Angie Bower: jump
8:51
Angie Bower: in
8:51
Angie Bower: on
8:51
Angie Bower: that
8:52
Angie Bower: one.
8:52
Angie Bower: So
8:53
Angie Bower: our
8:53
Angie Bower: mission
8:53
Angie Bower: statement
8:54
Angie Bower: for
8:54
Angie Bower: our
8:54
Angie Bower: little
8:55
Angie Bower: campground,
8:55
Angie Bower: if
8:55
Angie Bower: you
8:55
Angie Bower: will,
8:56
Angie Bower: is
8:57
Angie Bower: to
8:57
Angie Bower: care
8:57
Angie Bower: for
8:57
Angie Bower: people
8:57
Angie Bower: like
8:58
Angie Bower: family.
8:58
Angie Bower: And
8:59
Angie Bower: that
8:59
Angie Bower: is
8:59
Angie Bower: what
8:59
Angie Bower: we
9:00
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9:00
Angie Bower: and
9:00
Angie Bower: who
9:00
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9:00
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9:01
Angie Bower: And
9:01
Angie Bower: I
9:01
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9:01
Angie Bower: a
9:01
Angie Bower: taste
9:02
Angie Bower: of
9:02
Angie Bower: that
9:02
Angie Bower: today
9:03
Angie Bower: in
9:03
Angie Bower: the
9:03
Angie Bower: general
9:03
Angie Bower: session
9:04
Angie Bower: as
9:04
Angie Bower: they're
9:04
Angie Bower: rolling
9:05
Angie Bower: out
9:05
Angie Bower: all
9:05
Angie Bower: of
9:05
Angie Bower: these
9:06
Angie Bower: wonderful
9:07
Angie Bower: things
9:07
Angie Bower: that
9:07
Angie Bower: are
9:07
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9:07
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9:07
Angie Bower: the
9:07
Angie Bower: pike.
9:08
Angie Bower: And
9:08
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9:08
Angie Bower: know
9:08
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9:09
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9:10
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9:10
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9:10
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9:10
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9:10
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9:10
Angie Bower: but
9:11
Angie Bower: when
9:11
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9:11
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9:12
Angie Bower: the
9:12
Angie Bower: information
9:12
Angie Bower: about
9:13
Angie Bower: the
9:13
Angie Bower: shirt
9:14
Angie Bower: for
9:14
Angie Bower: our
9:14
Angie Bower: maintenance
9:14
Angie Bower: guys,
9:15
Angie Bower: that
9:15
Angie Bower: gives
9:16
Angie Bower: me
9:16
Angie Bower: the
9:16
Angie Bower: ability
9:17
Angie Bower: to
9:17
Angie Bower: care
9:17
Angie Bower: for
9:17
Angie Bower: my
9:17
Angie Bower: team,
9:18
Angie Bower: like
9:18
Angie Bower: family,
9:18
Angie Bower: because
9:19
Angie Bower: believe
9:19
Angie Bower: you
9:19
Angie Bower: me,
9:20
Angie Bower: my
9:20
Angie Bower: maintenance
9:20
Angie Bower: guys,
9:21
Angie Bower: they
9:21
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9:21
Angie Bower: to
9:21
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9:22
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9:22
Angie Bower: They
9:22
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9:23
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9:23
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9:23
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9:23
Angie Bower: part.
9:24
Angie Bower: They
9:24
Angie Bower: don't
9:24
Angie Bower: want
9:24
Angie Bower: to
9:25
Angie Bower: be
9:25
Angie Bower: in
9:25
Angie Bower: a
9:25
Angie Bower: ratty
9:25
Angie Bower: yellow
9:26
Angie Bower: shirt.
9:26
Angie Bower: They
9:26
Angie Bower: want
9:26
Angie Bower: to
9:26
Angie Bower: look
9:27
Angie Bower: the
9:27
Angie Bower: part.
9:27
Angie Bower: For
9:27
Angie Bower: me,
9:27
Angie Bower: that
9:28
Angie Bower: was
9:28
Angie Bower: a
9:28
Angie Bower: gift
9:28
Angie Bower: that
9:28
Angie Bower: your
9:29
Angie Bower: corporate
9:30
Angie Bower: is
9:30
Angie Bower: giving
9:30
Angie Bower: me.
9:30
Angie Bower: They're
9:31
Angie Bower: caring
9:31
Angie Bower: about
9:31
Angie Bower: what
9:32
Angie Bower: we're
9:32
Angie Bower: saying
9:32
Angie Bower: and
9:32
Angie Bower: what
9:33
Angie Bower: we're
9:33
Angie Bower: thinking.
9:34
Angie Bower: And
9:34
Angie Bower: so
9:34
Angie Bower: that's
9:34
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9:34
Angie Bower: the
9:34
Angie Bower: heart
9:34
Angie Bower: of
9:35
Angie Bower: who
9:35
Angie Bower: we
9:35
Angie Bower: are
9:36
Angie Bower: as
9:36
Angie Bower: campground
9:36
Angie Bower: owners.
9:37
Angie Bower: And
9:37
Angie Bower: it's
9:37
Angie Bower: just
9:37
Angie Bower: a
9:37
Angie Bower: testimony
9:38
Angie Bower: to
9:38
Angie Bower: this
9:38
Angie Bower: team
9:39
Angie Bower: sitting
9:39
Angie Bower: here
9:39
Angie Bower: in
9:39
Angie Bower: these
9:39
Angie Bower: yellow
9:39
Angie Bower: seats.
9:41
Brain Searl: Cam,
9:42
Brain Searl: you
9:42
Brain Searl: want
9:42
Brain Searl: to
9:42
Brain Searl: go
9:42
Brain Searl: next?
9:42
Cam Bowen: Yeah.
9:42
Cam Bowen: Sure.
9:43
Brain Searl: Cam,
9:44
Brain Searl: KCN,
9:44
Brain Searl: Multipark.
9:45
Brain Searl: We'll
9:45
Brain Searl: introduce
9:46
Brain Searl: ourselves.
9:46
Cam Bowen: Right?
9:47
Cam Bowen: Yeah.
9:47
Cam Bowen: Cam
9:48
Cam Bowen: Bowen,
9:48
Cam Bowen: KCN
9:49
Cam Bowen: partner,
9:50
Cam Bowen: Multipark
9:50
Cam Bowen: owner.
9:51
Cam Bowen: This
9:51
Cam Bowen: is
9:51
Cam Bowen: my
9:52
Cam Bowen: third
9:52
Cam Bowen: convention.
9:53
Cam Bowen: I
9:54
Cam Bowen: started
9:54
Cam Bowen: owning
9:54
Cam Bowen: KOAs
9:55
Cam Bowen: in
9:55
Cam Bowen: 2020,
9:56
Cam Bowen: so
9:56
Cam Bowen: we've
9:56
Cam Bowen: come
9:56
Cam Bowen: every
9:56
Cam Bowen: year.
9:57
Cam Bowen: And,
9:59
Cam Bowen: uh,
9:59
Cam Bowen: I,
9:59
Cam Bowen: I
10:00
Cam Bowen: guess
10:00
Cam Bowen: just
10:00
Cam Bowen: to
10:00
Cam Bowen: go
10:00
Cam Bowen: off
10:01
Cam Bowen: the
10:01
Cam Bowen: same
10:01
Cam Bowen: question,
10:02
Cam Bowen: what
10:02
Cam Bowen: excites
10:02
Cam Bowen: me
10:03
Cam Bowen: most
10:03
Cam Bowen: about
10:03
Cam Bowen: convention.
10:05
Cam Bowen: I
10:05
Cam Bowen: love
10:06
Cam Bowen: that
10:06
Cam Bowen: KOA,
10:07
Cam Bowen: even
10:07
Cam Bowen: though
10:08
Cam Bowen: they
10:08
Cam Bowen: are
10:09
Cam Bowen: the
10:09
Cam Bowen: leader
10:09
Cam Bowen: in
10:10
Cam Bowen: this
10:10
Cam Bowen: space,
10:11
Cam Bowen: they
10:11
Cam Bowen: want
10:11
Cam Bowen: to
10:12
Cam Bowen: keep
10:12
Cam Bowen: on
10:12
Cam Bowen: pushing
10:14
Cam Bowen: further
10:16
Cam Bowen: into
10:16
Cam Bowen: leadership.
10:17
Cam Bowen: The
10:17
Cam Bowen: innovation
10:18
Cam Bowen: and
10:19
Cam Bowen: like
10:19
Cam Bowen: the
10:19
Cam Bowen: trajectory
10:20
Cam Bowen: is
10:21
Cam Bowen: something
10:21
Cam Bowen: that
10:21
Cam Bowen: I've
10:21
Cam Bowen: always
10:22
Cam Bowen: just
10:22
Cam Bowen: grabbed
10:22
Cam Bowen: onto
10:23
Cam Bowen: and
10:23
Cam Bowen: love.
10:24
Cam Bowen: And
10:24
Cam Bowen: then
10:24
Cam Bowen: just
10:24
Cam Bowen: the
10:24
Cam Bowen: innovation
10:26
Cam Bowen: that
10:26
Cam Bowen: comes
10:26
Cam Bowen: out
10:27
Cam Bowen: of
10:27
Cam Bowen: these
10:28
Cam Bowen: breakout
10:28
Cam Bowen: sessions
10:29
Cam Bowen: and
10:30
Cam Bowen: just
10:30
Cam Bowen: the
10:30
Cam Bowen: communication
10:31
Cam Bowen: with
10:32
Cam Bowen: corporate
10:32
Cam Bowen: and
10:33
Cam Bowen: other
10:33
Cam Bowen: franchisees
10:35
Cam Bowen: is
10:35
Cam Bowen: key
10:36
Cam Bowen: for
10:36
Cam Bowen: us
10:36
Cam Bowen: to
10:36
Cam Bowen: just
10:37
Cam Bowen: take
10:37
Cam Bowen: back
10:38
Cam Bowen: and
10:38
Cam Bowen: start
10:39
Cam Bowen: incorporating
10:39
Cam Bowen: and
10:40
Cam Bowen: trying
10:40
Cam Bowen: to
10:41
Cam Bowen: push
10:41
Cam Bowen: our
10:41
Cam Bowen: business
10:42
Cam Bowen: further.
10:42
Brain Searl: So
10:43
Brain Searl: how
10:43
Brain Searl: does
10:43
Brain Searl: your
10:43
Brain Searl: view
10:43
Brain Searl: of
10:43
Brain Searl: the
10:44
Brain Searl: way
10:44
Brain Searl: KOE
10:44
Brain Searl: supports
10:44
Brain Searl: its
10:45
Brain Searl: franchisees
10:45
Brain Searl: change
10:46
Brain Searl: from
10:46
Brain Searl: I
10:46
Brain Searl: have
10:46
Brain Searl: one
10:47
Brain Searl: or
10:47
Brain Searl: two
10:47
Brain Searl: to
10:47
Brain Searl: I
10:47
Brain Searl: have
10:47
Brain Searl: seven
10:48
Brain Searl: to
10:48
Brain Searl: the
10:49
Brain Searl: future?
10:50
Brain Searl: Or
10:50
Brain Searl: maybe
10:50
Brain Searl: it's
10:51
Brain Searl: the
10:51
Brain Searl: same?
10:51
Cam Bowen: I
10:51
Cam Bowen: think
10:52
Cam Bowen: that
10:52
Cam Bowen: they
10:53
Cam Bowen: probably
10:53
Cam Bowen: don't
10:53
Cam Bowen: try
10:54
Cam Bowen: to.
10:54
Cam Bowen: play
10:54
Cam Bowen: favorites,
10:55
Cam Bowen: but
10:55
Cam Bowen: and
10:56
Cam Bowen: I
10:56
Cam Bowen: don't
10:56
Cam Bowen: think
10:57
Cam Bowen: they
10:57
Cam Bowen: do.
10:58
Cam Bowen: So
10:58
Cam Bowen: to
10:58
Cam Bowen: answer
10:59
Cam Bowen: your
10:59
Cam Bowen: question,
10:59
Cam Bowen: I
10:59
Cam Bowen: don't
10:59
Cam Bowen: think
10:59
Cam Bowen: it's
11:00
Cam Bowen: changed
11:00
Cam Bowen: from
11:00
Cam Bowen: day
11:00
Cam Bowen: one.
11:01
Cam Bowen: I
11:01
Cam Bowen: think
11:02
Cam Bowen: KOA
11:02
Cam Bowen: has
11:03
Cam Bowen: done
11:03
Cam Bowen: a
11:03
Cam Bowen: great
11:03
Cam Bowen: job.
11:04
Cam Bowen: We've
11:04
Cam Bowen: had
11:05
Cam Bowen: a
11:05
Cam Bowen: number
11:05
Cam Bowen: of
11:06
Cam Bowen: business
11:06
Cam Bowen: development
11:07
Cam Bowen: consultants.
11:08
Cam Bowen: Everyone's
11:08
Cam Bowen: brought
11:09
Cam Bowen: their
11:10
Cam Bowen: own
11:10
Cam Bowen: kind
11:11
Cam Bowen: of
11:11
Cam Bowen: viewpoint
11:12
Cam Bowen: and
11:12
Cam Bowen: their
11:12
Cam Bowen: own
11:13
Cam Bowen: experiences
11:14
Cam Bowen: to
11:14
Cam Bowen: really
11:15
Cam Bowen: help
11:15
Cam Bowen: us
11:15
Cam Bowen: out
11:16
Cam Bowen: and
11:16
Cam Bowen: so
11:16
Cam Bowen: we
11:17
Cam Bowen: value
11:17
Cam Bowen: those
11:18
Cam Bowen: relationships
11:18
Cam Bowen: and
11:19
Cam Bowen: we
11:19
Cam Bowen: value
11:19
Cam Bowen: the
11:19
Cam Bowen: other
11:19
Cam Bowen: relationships
11:20
Cam Bowen: we
11:20
Cam Bowen: have
11:20
Cam Bowen: with
11:21
Cam Bowen: corporate.
11:21
Cam Bowen: So
11:22
Cam Bowen: to
11:22
Cam Bowen: answer
11:22
Cam Bowen: your
11:22
Cam Bowen: question,
11:23
Cam Bowen: I
11:23
Cam Bowen: don't
11:23
Cam Bowen: think
11:23
Cam Bowen: it's
11:23
Cam Bowen: really
11:24
Cam Bowen: changed
11:24
Cam Bowen: as
11:24
Cam Bowen: we've
11:24
Cam Bowen: grown.
11:25
Cam Bowen: We've
11:25
Cam Bowen: just,
11:26
Cam Bowen: we
11:26
Cam Bowen: continue
11:27
Cam Bowen: to
11:27
Cam Bowen: get
11:27
Cam Bowen: a
11:27
Cam Bowen: little
11:27
Cam Bowen: more
11:28
Cam Bowen: just
11:28
Cam Bowen: meet
11:29
Cam Bowen: more
11:29
Cam Bowen: people
11:30
Cam Bowen: at
11:30
Cam Bowen: that
11:30
Cam Bowen: level
11:31
Cam Bowen: and
11:31
Cam Bowen: just
11:31
Cam Bowen: see
11:31
Cam Bowen: different
11:32
Cam Bowen: perspectives.
11:38
Brain Searl: Do
11:38
Brain Searl: your
11:38
Brain Searl: needs
11:38
Brain Searl: change
11:39
Brain Searl: as
11:39
Brain Searl: you
11:39
Brain Searl: own
11:39
Brain Searl: more
11:39
Brain Searl: parks?
11:40
Brain Searl: Do
11:40
Brain Searl: the
11:40
Brain Searl: questions
11:40
Brain Searl: you
11:41
Brain Searl: ask
11:41
Brain Searl: change?
11:42
Brain Searl: Does
11:42
Brain Searl: what
11:43
Brain Searl: you
11:43
Brain Searl: need
11:43
Brain Searl: change?
11:44
Cam Bowen: tHat's
11:45
Cam Bowen: a,
11:45
Cam Bowen: yeah,
11:46
Cam Bowen: that's
11:46
Cam Bowen: a
11:46
Cam Bowen: good
11:46
Cam Bowen: question.
11:48
Nate Thompson: I
11:48
Nate Thompson: think
11:48
Nate Thompson: that
11:49
Cam Bowen: Yeah
11:50
Cam Bowen: maybe
11:50
Cam Bowen: our
11:50
Cam Bowen: problems
11:51
Cam Bowen: maybe
11:51
Cam Bowen: get
11:52
Cam Bowen: a
11:52
Cam Bowen: little
11:52
Cam Bowen: bit
11:52
Cam Bowen: bigger
11:52
Cam Bowen: as
11:53
Cam Bowen: our
11:54
Cam Bowen: organization
11:54
Cam Bowen: gets
11:55
Cam Bowen: bigger
11:55
Cam Bowen: and
11:55
Cam Bowen: grows.
11:56
Cam Bowen: And
11:56
Cam Bowen: so
11:56
Cam Bowen: we,
11:57
Cam Bowen: we
11:57
Cam Bowen: maybe
11:58
Cam Bowen: have
11:58
Cam Bowen: other
11:58
Cam Bowen: challenges.
12:00
Cam Bowen: But
12:00
Cam Bowen: at
12:00
Cam Bowen: the
12:00
Cam Bowen: end
12:01
Cam Bowen: of
12:01
Cam Bowen: the
12:01
Cam Bowen: day,
12:01
Cam Bowen: some
12:01
Cam Bowen: of
12:02
Cam Bowen: the
12:02
Cam Bowen: key
12:02
Cam Bowen: challenges
12:03
Cam Bowen: that
12:03
Cam Bowen: I
12:03
Cam Bowen: think
12:03
Cam Bowen: have
12:03
Cam Bowen: already
12:04
Cam Bowen: been
12:04
Cam Bowen: brought
12:04
Cam Bowen: up
12:04
Cam Bowen: at
12:05
Cam Bowen: the
12:05
Cam Bowen: convention,
12:06
Cam Bowen: camper
12:06
Cam Bowen: nights
12:07
Cam Bowen: driving
12:07
Cam Bowen: new
12:08
Cam Bowen: business
12:09
Cam Bowen: repeat
12:09
Cam Bowen: business,
12:10
Cam Bowen: I
12:10
Cam Bowen: think
12:10
Cam Bowen: that's
12:11
Cam Bowen: core
12:11
Cam Bowen: across
12:12
Cam Bowen: all
12:12
Cam Bowen: of
12:12
Cam Bowen: our
12:12
Cam Bowen: parks,
12:13
Cam Bowen: no
12:13
Cam Bowen: matter
12:13
Cam Bowen: if
12:14
Cam Bowen: our
12:14
Cam Bowen: market
12:14
Cam Bowen: is
12:15
Cam Bowen: in
12:15
Cam Bowen: a
12:16
Cam Bowen: small
12:16
Cam Bowen: town
12:16
Cam Bowen: in
12:16
Cam Bowen: Kansas
12:17
Cam Bowen: or
12:18
Cam Bowen: in
12:18
Cam Bowen: Wisconsin.
12:19
Cam Bowen: It
12:19
Cam Bowen: really
12:19
Cam Bowen: it's
12:20
Cam Bowen: some
12:20
Cam Bowen: of
12:20
Cam Bowen: those
12:20
Cam Bowen: key
12:21
Cam Bowen: things.
12:21
Cam Bowen: Things
12:22
Cam Bowen: that
12:22
Cam Bowen: drive
12:23
Cam Bowen: this
12:23
Cam Bowen: business
12:24
Cam Bowen: that
12:25
Cam Bowen: I
12:25
Cam Bowen: don't
12:25
Cam Bowen: think
12:25
Cam Bowen: it's
12:25
Cam Bowen: going
12:25
Cam Bowen: to
12:26
Cam Bowen: change
12:26
Cam Bowen: whether
12:26
Cam Bowen: we
12:27
Cam Bowen: have
12:27
Cam Bowen: one
12:27
Cam Bowen: or
12:28
Cam Bowen: 20
12:28
Cam Bowen: parks.
12:29
Brain Searl: I
12:30
Brain Searl: want
12:30
Brain Searl: to
12:30
Brain Searl: get
12:30
Brain Searl: to
12:30
Brain Searl: Mark
12:31
Brain Searl: and
12:31
Brain Searl: Nate
12:31
Brain Searl: in
12:31
Brain Searl: a
12:31
Brain Searl: second,
12:32
Brain Searl: but
12:32
Brain Searl: let's
12:32
Brain Searl: split
12:32
Brain Searl: it
12:32
Brain Searl: up
12:33
Brain Searl: with
12:33
Brain Searl: Toby
12:33
Brain Searl: for
12:33
Brain Searl: a
12:33
Brain Searl: second.
12:33
Brain Searl: Just
12:34
Brain Searl: another
12:34
Brain Searl: question.
12:35
Brain Searl: As
12:35
Brain Searl: you
12:36
Brain Searl: walk
12:36
Brain Searl: through
12:36
Brain Searl: this
12:36
Brain Searl: convention
12:37
Brain Searl: in
12:37
Brain Searl: the
12:37
Brain Searl: next
12:37
Brain Searl: few
12:37
Brain Searl: days,
12:38
Brain Searl: What
12:38
Brain Searl: does
12:38
Brain Searl: it
12:38
Brain Searl: have
12:38
Brain Searl: to
12:39
Brain Searl: accomplish
12:39
Brain Searl: for
12:39
Brain Searl: it
12:39
Brain Searl: to
12:40
Brain Searl: be
12:40
Brain Searl: a
12:40
Brain Searl: win
12:40
Brain Searl: in
12:40
Brain Searl: Toby
12:41
Brain Searl: and
12:41
Brain Searl: KOA's
12:41
Brain Searl: eyes?
12:42
Toby O’Rourke: a
12:42
Toby O’Rourke: Big
12:43
Toby O’Rourke: win
12:43
Toby O’Rourke: is,
12:44
Toby O’Rourke: I'm
12:44
Toby O’Rourke: just
12:44
Toby O’Rourke: always
12:44
Toby O’Rourke: gauging
12:45
Toby O’Rourke: vibe.
12:45
Toby O’Rourke: So
12:46
Toby O’Rourke: I'm
12:46
Toby O’Rourke: always,
12:46
Toby O’Rourke: what's
12:46
Toby O’Rourke: the
12:46
Toby O’Rourke: vibe?
12:47
Toby O’Rourke: What's
12:47
Toby O’Rourke: the
12:47
Toby O’Rourke: vibe?
12:47
Toby O’Rourke: Are
12:47
Toby O’Rourke: there
12:48
Toby O’Rourke: smiles?
12:48
Toby O’Rourke: Positive
12:49
Toby O’Rourke: feedback?
12:50
Toby O’Rourke: I'm
12:51
Toby O’Rourke: not
12:51
Toby O’Rourke: one
12:51
Toby O’Rourke: to
12:51
Toby O’Rourke: shy
12:52
Toby O’Rourke: away
12:52
Toby O’Rourke: from
12:52
Toby O’Rourke: conflict.
12:53
Toby O’Rourke: I
12:53
Toby O’Rourke: want
12:53
Toby O’Rourke: people
12:53
Toby O’Rourke: giving
12:53
Toby O’Rourke: us
12:54
Toby O’Rourke: the
12:54
Toby O’Rourke: feedback,
12:54
Toby O’Rourke: telling
12:54
Toby O’Rourke: us
12:55
Toby O’Rourke: what
12:55
Toby O’Rourke: might
12:55
Toby O’Rourke: be
12:55
Toby O’Rourke: a
12:56
Toby O’Rourke: point
12:56
Toby O’Rourke: of
12:56
Toby O’Rourke: friction.
12:57
Toby O’Rourke: Something
12:57
Toby O’Rourke: that
12:58
Toby O’Rourke: we
12:58
Toby O’Rourke: could
12:58
Toby O’Rourke: do
12:58
Toby O’Rourke: better.
12:59
Toby O’Rourke: And
12:59
Toby O’Rourke: if
12:59
Toby O’Rourke: we
12:59
Toby O’Rourke: walk
12:59
Toby O’Rourke: away
13:00
Toby O’Rourke: from
13:00
Toby O’Rourke: this
13:00
Toby O’Rourke: convention
13:01
Toby O’Rourke: with
13:01
Toby O’Rourke: solidi
13:01
Toby O’Rourke: every
13:02
Toby O’Rourke: franchisee's
13:03
Toby O’Rourke: been
13:03
Toby O’Rourke: Met
13:04
Toby O’Rourke: with
13:04
Toby O’Rourke: somebody
13:05
Toby O’Rourke: has
13:05
Toby O’Rourke: had
13:05
Toby O’Rourke: a
13:05
Toby O’Rourke: quality
13:05
Toby O’Rourke: conversation
13:06
Toby O’Rourke: has
13:06
Toby O’Rourke: given
13:07
Toby O’Rourke: their
13:07
Toby O’Rourke: feedback
13:07
Toby O’Rourke: and
13:07
Toby O’Rourke: felt
13:08
Toby O’Rourke: our
13:08
Toby O’Rourke: support
13:08
Toby O’Rourke: in
13:09
Toby O’Rourke: their
13:09
Toby O’Rourke: business.
13:09
Toby O’Rourke: That's
13:09
Toby O’Rourke: a
13:09
Toby O’Rourke: win
13:10
Toby O’Rourke: I
13:10
Toby O’Rourke: don't
13:10
Toby O’Rourke: want
13:10
Toby O’Rourke: anyone
13:11
Toby O’Rourke: leaving
13:11
Toby O’Rourke: here
13:11
Toby O’Rourke: feeling
13:12
Toby O’Rourke: disconnected
13:13
Toby O’Rourke: from
13:14
Toby O’Rourke: the
13:14
Toby O’Rourke: brand
13:14
Toby O’Rourke: and
13:14
Toby O’Rourke: from
13:15
Toby O’Rourke: corporate
13:15
Toby O’Rourke: And
13:16
Toby O’Rourke: so
13:16
Toby O’Rourke: my
13:16
Toby O’Rourke: whole
13:16
Toby O’Rourke: goal
13:17
Toby O’Rourke: and
13:17
Toby O’Rourke: is
13:18
Toby O’Rourke: connection
13:18
Toby O’Rourke: And
13:19
Toby O’Rourke: so
13:19
Toby O’Rourke: we
13:19
Toby O’Rourke: have
13:19
Toby O’Rourke: a
13:19
Toby O’Rourke: lot
13:19
Toby O’Rourke: of
13:19
Toby O’Rourke: people
13:20
Toby O’Rourke: in
13:20
Toby O’Rourke: yellow
13:20
Toby O’Rourke: here
13:20
Toby O’Rourke: on
13:20
Toby O’Rourke: the
13:21
Toby O’Rourke: ground
13:21
Toby O’Rourke: all
13:22
Toby O’Rourke: oriented
13:22
Toby O’Rourke: to
13:22
Toby O’Rourke: make
13:23
Toby O’Rourke: everybody
13:23
Toby O’Rourke: feel
13:24
Toby O’Rourke: You
13:24
Toby O’Rourke: know
13:24
Toby O’Rourke: part
13:24
Toby O’Rourke: of
13:25
Toby O’Rourke: this
13:25
Toby O’Rourke: system
13:25
Toby O’Rourke: and
13:25
Toby O’Rourke: making
13:25
Toby O’Rourke: sure
13:26
Toby O’Rourke: we're
13:26
Toby O’Rourke: meeting
13:26
Toby O’Rourke: their
13:26
Toby O’Rourke: needs.
13:27
Brain Searl: I
13:27
Brain Searl: think
13:27
Brain Searl: that
13:28
Brain Searl: goes
13:28
Brain Searl: a
13:28
Brain Searl: lot
13:28
Brain Searl: of
13:28
Brain Searl: people
13:29
Brain Searl: respect
13:29
Brain Searl: you
13:29
Brain Searl: as
13:29
Brain Searl: an
13:29
Brain Searl: organization
13:30
Brain Searl: and
13:30
Brain Searl: you,
13:30
Brain Searl: Toby
13:31
Brain Searl: because
13:31
Brain Searl: you're
13:31
Brain Searl: willing
13:31
Brain Searl: to
13:31
Brain Searl: tackle
13:32
Brain Searl: some
13:32
Brain Searl: of
13:32
Brain Searl: those
13:32
Brain Searl: hard
13:33
Brain Searl: questions.
13:33
Brain Searl: It's
13:33
Brain Searl: very
13:33
Brain Searl: easy
13:34
Brain Searl: to
13:34
Brain Searl: stand
13:34
Brain Searl: up
13:34
Brain Searl: there
13:34
Brain Searl: and
13:34
Brain Searl: say
13:35
Brain Searl: everything's
13:35
Brain Searl: great,
13:35
Brain Searl: and
13:35
Brain Searl: a
13:35
Brain Searl: lot
13:36
Brain Searl: of
13:36
Brain Searl: it
13:36
Brain Searl: is,
13:37
Brain Searl: but
13:37
Brain Searl: also,
13:37
Brain Searl: this
13:37
Brain Searl: is
13:38
Brain Searl: some
13:38
Brain Searl: of
13:38
Brain Searl: the
13:38
Brain Searl: headwinds
13:38
Brain Searl: we're
13:38
Brain Searl: facing
13:39
Brain Searl: that
13:39
Brain Searl: you
13:39
Brain Searl: talk
13:39
Brain Searl: about.
13:40
Toby O’Rourke: Yeah
13:40
Toby O’Rourke: this
13:41
Toby O’Rourke: opening
13:41
Toby O’Rourke: session
13:42
Toby O’Rourke: we
13:42
Toby O’Rourke: just
13:42
Toby O’Rourke: did
13:43
Toby O’Rourke: was
13:43
Toby O’Rourke: a
13:43
Toby O’Rourke: little
13:43
Toby O’Rourke: different
13:43
Toby O’Rourke: flavor
13:44
Toby O’Rourke: than
13:44
Toby O’Rourke: some
13:44
Toby O’Rourke: I've
13:44
Toby O’Rourke: done
13:45
Toby O’Rourke: before.
13:46
Toby O’Rourke: And
13:46
Toby O’Rourke: that
13:46
Toby O’Rourke: we
13:46
Toby O’Rourke: wanted
13:46
Toby O’Rourke: to
13:46
Toby O’Rourke: have
13:47
Toby O’Rourke: some
13:47
Toby O’Rourke: of
13:47
Toby O’Rourke: the
13:47
Toby O’Rourke: tougher
13:47
Toby O’Rourke: conversations
13:48
Toby O’Rourke: on
13:48
Toby O’Rourke: the
13:48
Toby O’Rourke: stage.
13:49
Toby O’Rourke: What
13:49
Toby O’Rourke: are
13:49
Toby O’Rourke: some
13:49
Toby O’Rourke: things
13:49
Toby O’Rourke: that
13:50
Toby O’Rourke: we're
13:50
Toby O’Rourke: hearing
13:50
Toby O’Rourke: from
13:50
Toby O’Rourke: you
13:50
Toby O’Rourke: that
13:51
Toby O’Rourke: we
13:51
Toby O’Rourke: need
13:51
Toby O’Rourke: to
13:51
Toby O’Rourke: fix?
13:52
Toby O’Rourke: And
13:52
Toby O’Rourke: we
13:52
Toby O’Rourke: wanted
13:52
Toby O’Rourke: to
13:52
Toby O’Rourke: show
13:54
Toby O’Rourke: the
13:54
Toby O’Rourke: progress
13:54
Toby O’Rourke: we're
13:54
Toby O’Rourke: making
13:54
Toby O’Rourke: towards
13:55
Toby O’Rourke: addressing
13:56
Toby O’Rourke: those
13:56
Toby O’Rourke: concerns.
13:57
Toby O’Rourke: That
13:57
Toby O’Rourke: could
13:57
Toby O’Rourke: be
13:57
Toby O’Rourke: things
13:57
Toby O’Rourke: like
13:58
Toby O’Rourke: fixing
13:58
Toby O’Rourke: our
13:58
Toby O’Rourke: cancellation
13:59
Toby O’Rourke: policy
13:59
Toby O’Rourke: or
14:01
Toby O’Rourke: modifying
14:02
Toby O’Rourke: our
14:02
Toby O’Rourke: quality
14:02
Toby O’Rourke: assurance
14:03
Toby O’Rourke: program
14:03
Toby O’Rourke: or
14:03
Toby O’Rourke: addressing,
14:04
Toby O’Rourke: Uniform
14:05
Toby O’Rourke: policy
14:05
Toby O’Rourke: typically
14:06
Toby O’Rourke: in,
14:06
Toby O’Rourke: in
14:07
Toby O’Rourke: my
14:07
Toby O’Rourke: time
14:07
Toby O’Rourke: here,
14:08
Toby O’Rourke: I've,
14:08
Toby O’Rourke: we
14:08
Toby O’Rourke: like
14:09
Toby O’Rourke: to
14:09
Toby O’Rourke: have
14:09
Toby O’Rourke: everything
14:09
Toby O’Rourke: done
14:10
Toby O’Rourke: and
14:10
Toby O’Rourke: ready
14:10
Toby O’Rourke: to
14:10
Toby O’Rourke: go
14:11
Toby O’Rourke: and
14:11
Toby O’Rourke: have
14:11
Toby O’Rourke: a
14:11
Toby O’Rourke: grand
14:11
Toby O’Rourke: reveal.
14:12
Toby O’Rourke: And
14:12
Toby O’Rourke: this
14:13
Toby O’Rourke: year
14:13
Toby O’Rourke: we
14:13
Toby O’Rourke: decided,
14:13
Toby O’Rourke: let's
14:14
Toby O’Rourke: just
14:14
Toby O’Rourke: have
14:14
Toby O’Rourke: some
14:14
Toby O’Rourke: conversation
14:15
Toby O’Rourke: about,
14:15
Toby O’Rourke: here's
14:15
Toby O’Rourke: where
14:15
Toby O’Rourke: we're
14:15
Toby O’Rourke: at
14:15
Toby O’Rourke: in
14:15
Toby O’Rourke: the
14:15
Toby O’Rourke: process,
14:16
Toby O’Rourke: this
14:16
Toby O’Rourke: is
14:16
Toby O’Rourke: the
14:16
Toby O’Rourke: stuff
14:17
Toby O’Rourke: we're
14:17
Toby O’Rourke: working
14:17
Toby O’Rourke: on,
14:18
Toby O’Rourke: so
14:18
Toby O’Rourke: it
14:18
Toby O’Rourke: can
14:18
Toby O’Rourke: open
14:18
Toby O’Rourke: up
14:18
Toby O’Rourke: a
14:18
Toby O’Rourke: dialogue
14:19
Toby O’Rourke: for
14:19
Toby O’Rourke: feedback
14:20
Toby O’Rourke: throughout
14:20
Toby O’Rourke: the
14:20
Toby O’Rourke: rest
14:20
Toby O’Rourke: of
14:20
Toby O’Rourke: the
14:20
Toby O’Rourke: convention,
14:21
Toby O’Rourke: and
14:21
Toby O’Rourke: then
14:21
Toby O’Rourke: we
14:21
Toby O’Rourke: can
14:21
Toby O’Rourke: go
14:21
Toby O’Rourke: back
14:22
Toby O’Rourke: and
14:22
Toby O’Rourke: get
14:22
Toby O’Rourke: things
14:22
Toby O’Rourke: right.
14:22
Brain Searl: Can
14:23
Brain Searl: I
14:23
Brain Searl: ask
14:23
Brain Searl: what
14:23
Brain Searl: led
14:24
Brain Searl: you
14:24
Brain Searl: to
14:24
Brain Searl: that
14:24
Brain Searl: change
14:25
Brain Searl: in
14:25
Brain Searl: philosophy?
14:25
Toby O’Rourke: Oh,
14:25
Toby O’Rourke: it's
14:26
Toby O’Rourke: just
14:26
Toby O’Rourke: the
14:26
Toby O’Rourke: way
14:26
Toby O’Rourke: we
14:26
Toby O’Rourke: operate
14:27
Toby O’Rourke: in
14:27
Toby O’Rourke: the
14:27
Toby O’Rourke: home
14:27
Toby O’Rourke: office.
14:28
Toby O’Rourke: We
14:28
Toby O’Rourke: like
14:28
Toby O’Rourke: feedback.
14:29
Toby O’Rourke: We
14:29
Toby O’Rourke: like
14:29
Toby O’Rourke: dialogue.
14:30
Toby O’Rourke: We've
14:30
Toby O’Rourke: got
14:30
Toby O’Rourke: a
14:30
Toby O’Rourke: very
14:30
Toby O’Rourke: active
14:31
Toby O’Rourke: franchise
14:31
Toby O’Rourke: advisory
14:32
Toby O’Rourke: committee
14:32
Toby O’Rourke: we
14:32
Toby O’Rourke: work
14:33
Toby O’Rourke: with.
14:33
Toby O’Rourke: A
14:33
Toby O’Rourke: lot
14:33
Toby O’Rourke: of
14:33
Toby O’Rourke: franchisees,
14:34
Toby O’Rourke: that
14:34
Toby O’Rourke: we
14:35
Toby O’Rourke: tap
14:35
Toby O’Rourke: into
14:35
Toby O’Rourke: for
14:35
Toby O’Rourke: various
14:36
Toby O’Rourke: things.
14:36
Toby O’Rourke: And
14:36
Toby O’Rourke: I
14:36
Toby O’Rourke: just
14:36
Toby O’Rourke: think
14:37
Toby O’Rourke: it's
14:37
Toby O’Rourke: important
14:37
Toby O’Rourke: to
14:38
Toby O’Rourke: be
14:38
Toby O’Rourke: transparent.
14:38
Toby O’Rourke: So
14:39
Toby O’Rourke: that's
14:39
Toby O’Rourke: a
14:39
Toby O’Rourke: big
14:40
Toby O’Rourke: core
14:40
Toby O’Rourke: philosophy
14:40
Toby O’Rourke: of
14:40
Toby O’Rourke: how
14:41
Toby O’Rourke: I
14:41
Toby O’Rourke: like
14:41
Toby O’Rourke: to
14:41
Toby O’Rourke: lead,
14:41
Toby O’Rourke: is
14:41
Toby O’Rourke: let's
14:42
Toby O’Rourke: just
14:42
Toby O’Rourke: be
14:42
Toby O’Rourke: transparent,
14:42
Toby O’Rourke: tell
14:43
Toby O’Rourke: people
14:43
Toby O’Rourke: where
14:43
Toby O’Rourke: we're
14:43
Toby O’Rourke: at,
14:43
Toby O’Rourke: and
14:43
Toby O’Rourke: have
14:43
Toby O’Rourke: the
14:44
Toby O’Rourke: conversation
14:45
Toby O’Rourke: and
14:45
Toby O’Rourke: and
14:45
Toby O’Rourke: move
14:46
Toby O’Rourke: forward.
14:46
Toby O’Rourke: So
14:46
Toby O’Rourke: I
14:47
Toby O’Rourke: think
14:47
Toby O’Rourke: it's
14:47
Toby O’Rourke: just
14:47
Toby O’Rourke: an
14:47
Toby O’Rourke: infusion
14:48
Toby O’Rourke: of
14:48
Toby O’Rourke: the
14:48
Toby O’Rourke: way
14:48
Toby O’Rourke: my
14:49
Toby O’Rourke: team
14:49
Toby O’Rourke: operates.
14:50
Toby O’Rourke: And
14:50
Toby O’Rourke: bringing
14:50
Toby O’Rourke: that
14:50
Toby O’Rourke: then
14:51
Toby O’Rourke: on
14:51
Toby O’Rourke: the
14:51
Toby O’Rourke: stage
14:51
Toby O’Rourke: today.
14:53
Toby O’Rourke: Yeah,
14:53
Toby O’Rourke: I
14:54
Toby O’Rourke: think
14:54
Toby O’Rourke: it's
14:54
Toby O’Rourke: just
14:54
Toby O’Rourke: saying,
14:54
Toby O’Rourke: we
14:55
Toby O’Rourke: hear
14:55
Toby O’Rourke: you,
14:55
Toby O’Rourke: we're
14:55
Toby O’Rourke: working
14:56
Toby O’Rourke: on
14:56
Toby O’Rourke: it.
14:56
Toby O’Rourke: Let's
14:56
Toby O’Rourke: work
14:56
Toby O’Rourke: on
14:57
Toby O’Rourke: it
14:57
Toby O’Rourke: together,
14:57
Toby O’Rourke: versus,
14:59
Toby O’Rourke: let
14:59
Toby O’Rourke: us
14:59
Toby O’Rourke: reveal.
15:00
Toby O’Rourke: And
15:00
Toby O’Rourke: we
15:00
Toby O’Rourke: learn
15:01
Toby O’Rourke: that.
15:01
Toby O’Rourke: So
15:01
Toby O’Rourke: if
15:01
Toby O’Rourke: I
15:01
Toby O’Rourke: go
15:01
Toby O’Rourke: back
15:03
Toby O’Rourke: 12
15:03
Toby O’Rourke: years
15:04
Toby O’Rourke: ago,
15:04
Toby O’Rourke: maybe,
15:05
Toby O’Rourke: we
15:05
Toby O’Rourke: introduced
15:06
Toby O’Rourke: brand
15:06
Toby O’Rourke: positioning.
15:07
Toby O’Rourke: That
15:07
Toby O’Rourke: was
15:07
Toby O’Rourke: a
15:07
Toby O’Rourke: big
15:07
Toby O’Rourke: change
15:08
Toby O’Rourke: for
15:08
Toby O’Rourke: the
15:08
Toby O’Rourke: system.
15:09
Toby O’Rourke: And
15:09
Toby O’Rourke: we
15:10
Toby O’Rourke: did
15:10
Toby O’Rourke: the
15:10
Toby O’Rourke: grand
15:10
Toby O’Rourke: reveal.
15:11
Toby O’Rourke: And
15:11
Toby O’Rourke: then
15:12
Toby O’Rourke: had
15:13
Toby O’Rourke: dialogue
15:13
Toby O’Rourke: throughout
15:14
Toby O’Rourke: the
15:14
Toby O’Rourke: convention.
15:15
Toby O’Rourke: Things
15:15
Toby O’Rourke: people
15:15
Toby O’Rourke: didn't
15:15
Toby O’Rourke: like
15:16
Toby O’Rourke: and
15:16
Toby O’Rourke: then
15:16
Toby O’Rourke: we
15:17
Toby O’Rourke: went
15:17
Toby O’Rourke: back
15:17
Toby O’Rourke: and
15:17
Toby O’Rourke: modified.
15:18
Toby O’Rourke: I'd
15:18
Toby O’Rourke: rather
15:18
Toby O’Rourke: get
15:18
Toby O’Rourke: in
15:18
Toby O’Rourke: front
15:18
Toby O’Rourke: of
15:19
Toby O’Rourke: it
15:19
Toby O’Rourke: and
15:19
Toby O’Rourke: say,
15:19
Toby O’Rourke: Okay,
15:19
Toby O’Rourke: here's
15:19
Toby O’Rourke: what
15:20
Toby O’Rourke: we're
15:20
Toby O’Rourke: working
15:20
Toby O’Rourke: on.
15:20
Toby O’Rourke: This
15:20
Toby O’Rourke: is
15:21
Toby O’Rourke: what
15:21
Toby O’Rourke: we're
15:21
Toby O’Rourke: thinking
15:21
Toby O’Rourke: about.
15:22
Toby O’Rourke: Visit
15:23
Toby O’Rourke: with
15:23
Toby O’Rourke: us
15:23
Toby O’Rourke: throughout
15:23
Toby O’Rourke: the
15:23
Toby O’Rourke: week
15:24
Toby O’Rourke: and
15:24
Toby O’Rourke: then
15:25
Toby O’Rourke: we're
15:25
Toby O’Rourke: going
15:25
Toby O’Rourke: to
15:25
Toby O’Rourke: keep
15:25
Toby O’Rourke: working
15:25
Toby O’Rourke: with
15:25
Toby O’Rourke: our,
15:26
Toby O’Rourke: OA
15:27
Toby O’Rourke: and
15:27
Toby O’Rourke: Franchise
15:28
Toby O’Rourke: Advisory
15:28
Toby O’Rourke: Committee
15:28
Toby O’Rourke: and
15:28
Toby O’Rourke: just
15:29
Toby O’Rourke: be
15:29
Toby O’Rourke: transparent
15:29
Toby O’Rourke: where
15:29
Toby O’Rourke: we're
15:29
Toby O’Rourke: at
15:30
Toby O’Rourke: in
15:30
Toby O’Rourke: the
15:30
Toby O’Rourke: process
15:31
Toby O’Rourke: versus
15:31
Toby O’Rourke: just
15:31
Toby O’Rourke: keeping
15:32
Toby O’Rourke: things
15:32
Toby O’Rourke: so
15:32
Toby O’Rourke: tight
15:32
Toby O’Rourke: to
15:32
Toby O’Rourke: our
15:32
Toby O’Rourke: chest
15:33
Toby O’Rourke: because
15:33
Toby O’Rourke: we'll
15:33
Toby O’Rourke: get
15:34
Toby O’Rourke: to
15:34
Toby O’Rourke: a
15:34
Toby O’Rourke: better.
15:35
Toby O’Rourke: Yeah,
15:35
Toby O’Rourke: absolutely.
15:36
Toby O’Rourke: And
15:36
Toby O’Rourke: quicker.
15:40
Marc Peterson: Okay.
15:40
Marc Peterson: We
15:41
Marc Peterson: are
15:41
Marc Peterson: in
15:41
Marc Peterson: Northwest
15:42
Marc Peterson: Tennessee.
15:43
Marc Peterson: It's
15:43
Marc Peterson: Parris
15:43
Marc Peterson: Landing,
15:44
Marc Peterson: Kentucky
15:44
Marc Peterson: Lake
15:44
Marc Peterson: KOA.
15:45
Marc Peterson: And
15:46
Marc Peterson: we've
15:46
Marc Peterson: had
15:46
Marc Peterson: it
15:46
Marc Peterson: for
15:46
Marc Peterson: about
15:46
Marc Peterson: five
15:47
Marc Peterson: and
15:47
Marc Peterson: a
15:47
Marc Peterson: half
15:47
Marc Peterson: years.
15:48
Marc Peterson: And
15:48
Marc Peterson: I
15:48
Marc Peterson: always
15:49
Marc Peterson: get
15:49
Marc Peterson: the
15:49
Marc Peterson: opportunity
15:49
Marc Peterson: to
15:49
Marc Peterson: say
15:50
Marc Peterson: this.
15:50
Marc Peterson: I
15:50
Marc Peterson: always
15:50
Marc Peterson: brag
15:50
Marc Peterson: about
15:51
Marc Peterson: this.
15:51
Marc Peterson: My
15:51
Marc Peterson: wife
15:51
Marc Peterson: and
15:51
Marc Peterson: I
15:52
Marc Peterson: and
15:52
Marc Peterson: family
15:53
Marc Peterson: were
15:53
Marc Peterson: absolute.
15:54
Marc Peterson: K
15:55
Marc Peterson: addicts,
15:55
Marc Peterson: if
15:55
Marc Peterson: you
15:55
Marc Peterson: will,
15:56
Marc Peterson: before
15:56
Marc Peterson: this.
15:56
Marc Peterson: We
15:57
Marc Peterson: we
15:57
Marc Peterson: counted
15:57
Marc Peterson: out
15:57
Marc Peterson: approximately
15:58
Marc Peterson: 55
15:59
Marc Peterson: K
15:59
Marc Peterson: A
15:59
Marc Peterson: W
15:59
Marc Peterson: As
15:59
Marc Peterson: that
16:00
Marc Peterson: we
16:00
Marc Peterson: had
16:00
Marc Peterson: visited
16:00
Marc Peterson: in
16:01
Marc Peterson: just
16:01
Marc Peterson: a
16:01
Marc Peterson: short
16:01
Marc Peterson: window
16:02
Marc Peterson: of
16:02
Marc Peterson: a
16:02
Marc Peterson: few
16:02
Marc Peterson: years
16:02
Marc Peterson: when
16:02
Marc Peterson: we
16:02
Marc Peterson: had
16:03
Marc Peterson: children
16:03
Marc Peterson: and
16:03
Marc Peterson: camping
16:04
Marc Peterson: before
16:04
Marc Peterson: I
16:04
Marc Peterson: even
16:05
Marc Peterson: thought
16:05
Marc Peterson: about
16:05
Marc Peterson: getting,
16:06
Marc Peterson: buying
16:06
Marc Peterson: a
16:06
Marc Peterson: K
16:06
Marc Peterson: A
16:07
Marc Peterson: W
16:07
Marc Peterson: A.
16:07
Marc Peterson: I
16:07
Marc Peterson: bled
16:07
Marc Peterson: yellow,
16:08
Marc Peterson: if
16:08
Marc Peterson: you
16:08
Marc Peterson: will,
16:08
Marc Peterson: before
16:09
Marc Peterson: that,
16:09
Marc Peterson: and
16:09
Marc Peterson: I
16:09
Marc Peterson: still
16:09
Marc Peterson: do
16:10
Marc Peterson: very
16:10
Marc Peterson: much.
16:10
Marc Peterson: And
16:10
Marc Peterson: you
16:10
Marc Peterson: have
16:10
Marc Peterson: the
16:10
Marc Peterson: shoes.
16:11
Marc Peterson: And
16:11
Marc Peterson: I
16:11
Marc Peterson: have
16:11
Marc Peterson: the
16:12
Marc Peterson: shoes.
16:12
Marc Peterson: We
16:12
Marc Peterson: can
16:12
Marc Peterson: do
16:12
Marc Peterson: that.
16:13
Marc Peterson: I
16:13
Marc Peterson: think
16:13
Marc Peterson: we're
16:13
Marc Peterson: on
16:13
Marc Peterson: video,
16:13
Marc Peterson: aren't
16:13
Marc Peterson: we?
16:14
Marc Peterson: But
16:14
Marc Peterson: I
16:15
Marc Peterson: love
16:15
Marc Peterson: this
16:15
Marc Peterson: franchise.
16:16
Marc Peterson: And
16:16
Marc Peterson: just...
16:16
Marc Peterson: Your
16:17
Marc Peterson: opening
16:17
Marc Peterson: remarks
16:17
Marc Peterson: and
16:18
Marc Peterson: Darren's
16:18
Marc Peterson: and
16:18
Marc Peterson: everybody's
16:19
Marc Peterson: today,
16:19
Marc Peterson: I
16:19
Marc Peterson: get
16:20
Marc Peterson: real
16:20
Marc Peterson: invigorated.
16:20
Marc Peterson: This
16:21
Marc Peterson: is
16:21
Marc Peterson: when
16:21
Marc Peterson: I
16:21
Marc Peterson: come
16:21
Marc Peterson: to
16:21
Marc Peterson: these
16:22
Marc Peterson: conventions,
16:23
Marc Peterson: to
16:23
Marc Peterson: me,
16:23
Marc Peterson: it
16:24
Marc Peterson: is,
16:24
Marc Peterson: it's
16:24
Marc Peterson: like
16:25
Marc Peterson: going
16:25
Marc Peterson: to
16:25
Marc Peterson: a
16:25
Marc Peterson: family
16:26
Marc Peterson: reunion
16:26
Marc Peterson: where
16:27
Marc Peterson: you
16:27
Marc Peterson: have
16:27
Marc Peterson: a
16:27
Marc Peterson: bunch
16:27
Marc Peterson: of
16:27
Marc Peterson: cousins,
16:28
Marc Peterson: most
16:28
Marc Peterson: of
16:28
Marc Peterson: them
16:28
Marc Peterson: you
16:29
Marc Peterson: love
16:29
Marc Peterson: and
16:29
Marc Peterson: you
16:29
Marc Peterson: like,
16:29
Marc Peterson: but
16:30
Marc Peterson: you
16:30
Marc Peterson: just,
16:30
Marc Peterson: you
16:30
Marc Peterson: hit
16:31
Marc Peterson: it
16:31
Marc Peterson: right
16:31
Marc Peterson: back
16:31
Marc Peterson: off
16:31
Marc Peterson: and
16:32
Marc Peterson: then
16:32
Marc Peterson: you
16:32
Marc Peterson: meet
16:32
Marc Peterson: new
16:32
Marc Peterson: ones.
16:33
Marc Peterson: We
16:33
Marc Peterson: knew
16:33
Marc Peterson: each
16:34
Marc Peterson: other,
16:34
Marc Peterson: but
16:34
Marc Peterson: we
16:35
Marc Peterson: hit
16:35
Marc Peterson: it
16:35
Marc Peterson: off
16:35
Marc Peterson: the
16:35
Marc Peterson: other
16:35
Marc Peterson: night
16:35
Marc Peterson: and
16:36
Marc Peterson: really
16:36
Marc Peterson: talked
16:36
Marc Peterson: a
16:36
Marc Peterson: lot,
16:36
Marc Peterson: and
16:37
Marc Peterson: now
16:38
Marc Peterson: they're
16:38
Marc Peterson: friends,
16:39
Marc Peterson: they're
16:39
Marc Peterson: my
16:39
Marc Peterson: family.
16:39
Marc Peterson: They're
16:39
Marc Peterson: my
16:39
Marc Peterson: yellow
16:40
Marc Peterson: family.
16:40
Marc Peterson: We're
16:40
Marc Peterson: making
16:41
Marc Peterson: plans
16:41
Marc Peterson: to
16:41
Marc Peterson: go
16:41
Marc Peterson: see
16:41
Marc Peterson: each
16:42
Marc Peterson: other
16:42
Marc Peterson: at
16:42
Marc Peterson: some
16:42
Marc Peterson: point
16:42
Marc Peterson: in
16:42
Marc Peterson: the
16:43
Marc Peterson: next,
16:43
Marc Peterson: near
16:43
Marc Peterson: future.
16:44
Marc Peterson: I
16:44
Marc Peterson: don't
16:44
Marc Peterson: know
16:44
Marc Peterson: if
16:44
Marc Peterson: that's
16:44
Marc Peterson: the
16:45
Marc Peterson: question
16:45
Marc Peterson: you
16:45
Marc Peterson: asked,
16:45
Marc Peterson: but
16:45
Marc Peterson: I
16:45
Marc Peterson: needed
16:46
Marc Peterson: to
16:46
Marc Peterson: say
16:46
Marc Peterson: that.
16:46
Marc Peterson: This
16:46
Marc Peterson: is
16:47
Marc Peterson: fair
16:48
Marc Peterson: enough.
16:48
Marc Peterson: All
16:48
Marc Peterson: right.
16:49
Marc Peterson: So
16:49
Marc Peterson: this
16:49
Marc Peterson: is
16:49
Marc Peterson: how
16:50
Marc Peterson: I
16:50
Marc Peterson: do
16:50
Marc Peterson: things.
16:50
Marc Peterson: Sorry.
16:51
Marc Peterson: To
16:52
Marc Peterson: her
16:52
Marc Peterson: point,
16:52
Marc Peterson: I
16:52
Marc Peterson: Toby's
16:53
Marc Peterson: point,
16:53
Marc Peterson: I'm
16:53
Marc Peterson: on
16:53
Marc Peterson: the
16:54
Marc Peterson: FAC.
16:54
Marc Peterson: I'm
16:54
Marc Peterson: part
16:55
Marc Peterson: of
16:55
Marc Peterson: the
16:55
Marc Peterson: OA.
16:56
Marc Peterson: It's
16:56
Marc Peterson: this
16:56
Marc Peterson: kind
16:56
Marc Peterson: of
16:56
Marc Peterson: stuff
16:57
Marc Peterson: really,
16:57
Marc Peterson: and
16:57
Marc Peterson: it
16:58
Marc Peterson: makes
16:58
Marc Peterson: you
16:58
Marc Peterson: get
16:58
Marc Peterson: involved.
16:59
Marc Peterson: It
17:00
Marc Peterson: makes
17:00
Marc Peterson: you
17:00
Marc Peterson: want
17:00
Marc Peterson: to
17:00
Marc Peterson: get
17:00
Marc Peterson: involved,
17:01
Marc Peterson: at
17:01
Marc Peterson: least,
17:01
Marc Peterson: and
17:01
Marc Peterson: explore
17:02
Marc Peterson: those
17:02
Marc Peterson: opportunities,
17:02
Marc Peterson: and
17:02
Marc Peterson: I
17:03
Marc Peterson: think
17:03
Marc Peterson: this
17:03
Marc Peterson: year
17:03
Marc Peterson: you
17:03
Marc Peterson: guys
17:04
Marc Peterson: have
17:04
Marc Peterson: done,
17:04
Marc Peterson: all
17:05
Marc Peterson: of
17:05
Marc Peterson: you
17:05
Marc Peterson: guys
17:05
Marc Peterson: that
17:05
Marc Peterson: have
17:05
Marc Peterson: been
17:05
Marc Peterson: in
17:05
Marc Peterson: the
17:05
Marc Peterson: planning
17:06
Marc Peterson: process
17:06
Marc Peterson: of
17:06
Marc Peterson: this,
17:06
Marc Peterson: have
17:07
Marc Peterson: done
17:07
Marc Peterson: an
17:07
Marc Peterson: excellent
17:07
Marc Peterson: job
17:08
Marc Peterson: of,
17:08
Marc Peterson: this
17:09
Marc Peterson: whole
17:09
Marc Peterson: space
17:09
Marc Peterson: up
17:09
Marc Peterson: here
17:10
Marc Peterson: is
17:10
Marc Peterson: really
17:10
Marc Peterson: warm
17:11
Marc Peterson: and
17:11
Marc Peterson: welcoming.
17:11
Marc Peterson: You
17:11
Marc Peterson: still
17:11
Marc Peterson: see
17:12
Marc Peterson: people
17:12
Marc Peterson: standing
17:13
Marc Peterson: around,
17:13
Marc Peterson: hopefully
17:13
Marc Peterson: not
17:14
Marc Peterson: getting
17:14
Marc Peterson: the
17:14
Marc Peterson: back
17:14
Marc Peterson: audio
17:14
Marc Peterson: of
17:15
Marc Peterson: this,
17:15
Marc Peterson: but
17:15
Marc Peterson: they're
17:15
Marc Peterson: just
17:15
Marc Peterson: having
17:16
Marc Peterson: a
17:16
Marc Peterson: great
17:16
Marc Peterson: time
17:16
Marc Peterson: laughing
17:17
Marc Peterson: over
17:17
Marc Peterson: here
17:17
Marc Peterson: and
17:17
Marc Peterson: stuff.
17:18
Marc Peterson: Real
17:18
Marc Peterson: positive
17:18
Marc Peterson: vibe
17:19
Marc Peterson: that
17:19
Marc Peterson: I've
17:19
Marc Peterson: seen
17:19
Marc Peterson: in
17:19
Marc Peterson: the
17:19
Marc Peterson: last
17:20
Marc Peterson: few
17:20
Marc Peterson: days
17:20
Marc Peterson: that
17:20
Marc Peterson: I've
17:20
Marc Peterson: been
17:20
Marc Peterson: here.
17:21
Marc Peterson: Anyways,
17:21
Marc Peterson: our
17:21
Marc Peterson: park's
17:21
Marc Peterson: about
17:21
Marc Peterson: 75
17:23
Marc Peterson: people,
17:23
Marc Peterson: it's
17:23
Marc Peterson: being
17:24
Marc Peterson: run
17:24
Marc Peterson: by
17:24
Marc Peterson: me
17:24
Marc Peterson: and
17:25
Marc Peterson: my
17:25
Marc Peterson: wife
17:25
Marc Peterson: who's...
17:26
Marc Peterson: Trying
17:26
Marc Peterson: to
17:26
Marc Peterson: learn
17:26
Marc Peterson: something
17:27
Marc Peterson: new
17:27
Marc Peterson: at
17:27
Marc Peterson: one
17:27
Marc Peterson: of
17:27
Marc Peterson: these
17:27
Marc Peterson: breakout
17:28
Marc Peterson: sessions,
17:28
Marc Peterson: hopefully.
17:29
Marc Peterson: We've
17:29
Marc Peterson: got
17:29
Marc Peterson: kids
17:29
Marc Peterson: that
17:30
Marc Peterson: are
17:30
Marc Peterson: growing
17:30
Marc Peterson: up
17:30
Marc Peterson: on
17:30
Marc Peterson: the
17:30
Marc Peterson: campground.
17:32
Marc Peterson: I'm
17:32
Marc Peterson: telling
17:32
Marc Peterson: you,
17:32
Marc Peterson: we
17:32
Marc Peterson: looked
17:32
Marc Peterson: at
17:33
Marc Peterson: non
17:33
Marc Peterson: branded
17:34
Marc Peterson: campgrounds
17:34
Marc Peterson: before
17:34
Marc Peterson: we
17:34
Marc Peterson: got
17:35
Marc Peterson: here,
17:35
Marc Peterson: other
17:36
Marc Peterson: brands
17:36
Marc Peterson: of
17:36
Marc Peterson: campgrounds,
17:37
Marc Peterson: nothing
17:38
Marc Peterson: against
17:38
Marc Peterson: them.
17:38
Marc Peterson: But
17:39
Marc Peterson: KOA
17:39
Marc Peterson: just
17:40
Marc Peterson: really
17:40
Marc Peterson: does
17:40
Marc Peterson: it
17:40
Marc Peterson: right.
17:41
Marc Peterson: They're
17:41
Marc Peterson: proven
17:42
Marc Peterson: and
17:42
Marc Peterson: every
17:43
Marc Peterson: convention,
17:43
Marc Peterson: I
17:43
Marc Peterson: haven't
17:44
Marc Peterson: missed
17:44
Marc Peterson: a
17:44
Marc Peterson: one
17:44
Marc Peterson: since
17:45
Marc Peterson: 2018
17:45
Marc Peterson: that
17:45
Marc Peterson: we've
17:45
Marc Peterson: been
17:46
Marc Peterson: here.
17:46
Marc Peterson: Every
17:47
Marc Peterson: convention
17:47
Marc Peterson: is
17:47
Marc Peterson: just
17:47
Marc Peterson: a
17:48
Marc Peterson: reinvigoration
17:49
Marc Peterson: of
17:49
Marc Peterson: that.
17:49
Marc Peterson: Why
17:50
Marc Peterson: did
17:50
Marc Peterson: I
17:50
Marc Peterson: get
17:50
Marc Peterson: into
17:50
Marc Peterson: this?
17:50
Marc Peterson: Recharging
17:51
Marc Peterson: my
17:51
Marc Peterson: yellow
17:52
Marc Peterson: batteries,
17:52
Marc Peterson: whatever,
17:53
Marc Peterson: so
17:54
Marc Peterson: that's
17:54
Marc Peterson: us.
17:55
Brain Searl: So
17:55
Brain Searl: talk
17:55
Brain Searl: a
17:55
Brain Searl: little
17:56
Brain Searl: bit
17:56
Brain Searl: about
17:56
Brain Searl: just
17:56
Brain Searl: briefly,
17:56
Brain Searl: because
17:56
Brain Searl: Toby
17:57
Brain Searl: talked
17:57
Brain Searl: about
17:57
Brain Searl: how
17:58
Brain Searl: they
17:58
Brain Searl: do
17:58
Brain Searl: a
17:58
Brain Searl: great
17:58
Brain Searl: job
17:58
Brain Searl: of
17:59
Brain Searl: listening
17:59
Brain Searl: to
17:59
Brain Searl: their
17:59
Brain Searl: franchisees,
18:00
Brain Searl: just
18:00
Brain Searl: from
18:00
Brain Searl: the
18:00
Brain Searl: FAC
18:02
Brain Searl: and
18:02
Brain Searl: OE
18:02
Brain Searl: perspective,
18:02
Brain Searl: briefly,
18:03
Brain Searl: how
18:03
Brain Searl: they...
18:04
Marc Peterson: FAC
18:04
Marc Peterson: is
18:05
Marc Peterson: an
18:05
Marc Peterson: honor
18:05
Marc Peterson: for
18:05
Marc Peterson: me
18:05
Marc Peterson: to
18:05
Marc Peterson: be
18:06
Marc Peterson: a
18:06
Marc Peterson: part
18:06
Marc Peterson: of.
18:06
Marc Peterson: I,
18:06
Marc Peterson: I
18:06
Marc Peterson: didn't
18:07
Marc Peterson: really
18:07
Marc Peterson: fully
18:07
Marc Peterson: understand
18:08
Marc Peterson: that
18:08
Marc Peterson: before
18:08
Marc Peterson: I
18:08
Marc Peterson: got
18:08
Marc Peterson: out
18:09
Marc Peterson: into
18:09
Marc Peterson: it
18:09
Marc Peterson: a
18:09
Marc Peterson: couple
18:09
Marc Peterson: years
18:10
Marc Peterson: ago.
18:10
Marc Peterson: I'm
18:11
Marc Peterson: telling
18:11
Marc Peterson: you,
18:12
Marc Peterson: I,
18:12
Marc Peterson: it's
18:12
Marc Peterson: a
18:13
Marc Peterson: contractual
18:13
Marc Peterson: thing
18:14
Marc Peterson: that
18:14
Marc Peterson: we've
18:14
Marc Peterson: got
18:14
Marc Peterson: to
18:14
Marc Peterson: do
18:14
Marc Peterson: it,
18:14
Marc Peterson: but
18:15
Marc Peterson: it
18:15
Marc Peterson: makes
18:15
Marc Peterson: sense
18:15
Marc Peterson: to
18:15
Marc Peterson: why
18:16
Marc Peterson: we
18:16
Marc Peterson: have
18:16
Marc Peterson: to
18:16
Marc Peterson: do
18:16
Marc Peterson: it.
18:16
Marc Peterson: And
18:16
Marc Peterson: when
18:17
Marc Peterson: I
18:17
Marc Peterson: got
18:17
Marc Peterson: there,
18:17
Marc Peterson: I
18:17
Marc Peterson: thought,
18:17
Marc Peterson: Oh,
18:18
Marc Peterson: this
18:18
Marc Peterson: is
18:18
Marc Peterson: just
18:18
Marc Peterson: going
18:18
Marc Peterson: to
18:18
Marc Peterson: be
18:18
Marc Peterson: a
18:19
Marc Peterson: corporate
18:19
Marc Peterson: thing,
18:19
Marc Peterson: a
18:19
Marc Peterson: bunch
18:19
Marc Peterson: of
18:20
Marc Peterson: smoke
18:20
Marc Peterson: and
18:20
Marc Peterson: mirror
18:20
Marc Peterson: and
18:20
Marc Peterson: just
18:21
Marc Peterson: tell,
18:21
Marc Peterson: and
18:21
Marc Peterson: no,
18:21
Marc Peterson: they
18:21
Marc Peterson: listen,
18:22
Marc Peterson: they
18:22
Marc Peterson: talk.
18:23
Marc Peterson: They
18:23
Marc Peterson: should
18:23
Marc Peterson: let
18:23
Marc Peterson: me
18:24
Marc Peterson: talk
18:24
Marc Peterson: for
18:24
Marc Peterson: a
18:24
Marc Peterson: while
18:24
Marc Peterson: on
18:24
Marc Peterson: a
18:24
Marc Peterson: couple
18:25
Marc Peterson: of
18:25
Marc Peterson: ideas,
18:25
Marc Peterson: thanks,
18:25
Marc Peterson: Toby.
18:26
Marc Peterson: But
18:26
Marc Peterson: yeah.
18:27
Marc Peterson: And,
18:27
Marc Peterson: but
18:27
Marc Peterson: we
18:27
Marc Peterson: had
18:28
Marc Peterson: a
18:28
Marc Peterson: few,
18:29
Marc Peterson: I
18:29
Marc Peterson: listen
18:29
Marc Peterson: to
18:29
Marc Peterson: a
18:29
Marc Peterson: lot
18:30
Marc Peterson: of
18:30
Marc Peterson: other,
18:30
Marc Peterson: I'm
18:30
Marc Peterson: in
18:30
Marc Peterson: a
18:30
Marc Peterson: 20
18:31
Marc Peterson: group
18:31
Marc Peterson: as
18:31
Marc Peterson: well.
18:31
Marc Peterson: So
18:31
Marc Peterson: I'm
18:32
Marc Peterson: connected
18:32
Marc Peterson: to
18:32
Marc Peterson: a
18:32
Marc Peterson: lot
18:32
Marc Peterson: of
18:32
Marc Peterson: KOAs
18:33
Marc Peterson: and
18:33
Marc Peterson: I,
18:33
Marc Peterson: on
18:33
Marc Peterson: purpose,
18:34
Marc Peterson: I
18:34
Marc Peterson: want
18:34
Marc Peterson: to
18:34
Marc Peterson: learn
18:35
Marc Peterson: this
18:35
Marc Peterson: more
18:35
Marc Peterson: in
18:36
Marc Peterson: the
18:36
Marc Peterson: beginning
18:36
Marc Peterson: that
18:36
Marc Peterson: was
18:36
Marc Peterson: selfishly
18:37
Marc Peterson: to
18:37
Marc Peterson: get
18:37
Marc Peterson: involved
18:37
Marc Peterson: in
18:37
Marc Peterson: all
18:37
Marc Peterson: that
18:38
Marc Peterson: stuff.
18:38
Marc Peterson: How
18:38
Marc Peterson: can
18:38
Marc Peterson: I
18:38
Marc Peterson: grow
18:39
Marc Peterson: my
18:39
Marc Peterson: business?
18:40
Marc Peterson: But
18:40
Marc Peterson: now
18:40
Marc Peterson: I'm
18:40
Marc Peterson: getting
18:40
Marc Peterson: to
18:40
Marc Peterson: that
18:40
Marc Peterson: five,
18:41
Marc Peterson: six
18:41
Marc Peterson: year
18:41
Marc Peterson: point
18:41
Marc Peterson: of
18:42
Marc Peterson: ownership
18:42
Marc Peterson: and
18:42
Marc Peterson: there's
18:43
Marc Peterson: all
18:43
Marc Peterson: these
18:43
Marc Peterson: new
18:43
Marc Peterson: people
18:43
Marc Peterson: out.
18:44
Marc Peterson: And
18:44
Marc Peterson: I
18:44
Marc Peterson: love
18:44
Marc Peterson: helping
18:45
Marc Peterson: other
18:45
Marc Peterson: people
18:45
Marc Peterson: that
18:45
Marc Peterson: in
18:46
Marc Peterson: these
18:46
Marc Peterson: new,
18:46
Marc Peterson: the
18:46
Marc Peterson: newbies
18:47
Marc Peterson: out
18:47
Marc Peterson: there
18:47
Marc Peterson: that
18:47
Marc Peterson: probably
18:47
Marc Peterson: have
18:47
Marc Peterson: done
18:48
Marc Peterson: wonderful
18:48
Marc Peterson: things
18:48
Marc Peterson: in
18:49
Marc Peterson: life
18:49
Marc Peterson: and
18:49
Marc Peterson: business,
18:49
Marc Peterson: but
18:50
Marc Peterson: when
18:50
Marc Peterson: you
18:50
Marc Peterson: go
18:51
Marc Peterson: out
18:51
Marc Peterson: to
18:51
Marc Peterson: the
18:51
Marc Peterson: franchise
18:52
Marc Peterson: advisory
18:52
Marc Peterson: committee
18:52
Marc Peterson: and
18:52
Marc Peterson: those
18:53
Marc Peterson: kinds
18:53
Marc Peterson: of
18:53
Marc Peterson: things,
18:53
Marc Peterson: they
18:53
Marc Peterson: listen.
18:54
Marc Peterson: We
18:54
Marc Peterson: sat
18:54
Marc Peterson: there
18:54
Marc Peterson: and
18:54
Marc Peterson: had
18:54
Marc Peterson: a
18:54
Marc Peterson: huge
18:55
Marc Peterson: round
18:55
Marc Peterson: table
18:55
Marc Peterson: for
18:56
Marc Peterson: probably
18:56
Marc Peterson: an
18:56
Marc Peterson: hour
18:57
Marc Peterson: plus.
18:57
Marc Peterson: And
18:57
Marc Peterson: they
18:58
Marc Peterson: just
18:58
Marc Peterson: listen
18:58
Marc Peterson: when
18:58
Marc Peterson: there's
18:58
Marc Peterson: cancellation
18:59
Marc Peterson: policies
18:59
Marc Peterson: or
18:59
Marc Peterson: uniforms
19:00
Marc Peterson: or
19:01
Marc Peterson: optimization,
19:02
Marc Peterson: all
19:02
Marc Peterson: these
19:02
Marc Peterson: things,
19:02
Marc Peterson: these
19:03
Marc Peterson: wonderful
19:03
Marc Peterson: ideas
19:04
Marc Peterson: and
19:04
Marc Peterson: getting
19:04
Marc Peterson: in
19:05
Marc Peterson: front
19:05
Marc Peterson: of
19:05
Marc Peterson: it
19:06
Marc Peterson: is
19:06
Marc Peterson: what
19:06
Marc Peterson: they
19:06
Marc Peterson: do.
19:06
Marc Peterson: And
19:06
Marc Peterson: I
19:06
Marc Peterson: can
19:07
Marc Peterson: see
19:07
Marc Peterson: that
19:07
Marc Peterson: you
19:07
Marc Peterson: guys,
19:08
Marc Peterson: I
19:08
Marc Peterson: absolutely
19:09
Marc Peterson: will
19:09
Marc Peterson: agree
19:09
Marc Peterson: with
19:09
Marc Peterson: that
19:10
Marc Peterson: statement.
19:10
Marc Peterson: They
19:10
Marc Peterson: are,
19:11
Marc Peterson: they're
19:11
Marc Peterson: not
19:11
Marc Peterson: doing
19:11
Marc Peterson: the,
19:12
Marc Peterson: let's
19:12
Marc Peterson: get
19:12
Marc Peterson: it
19:12
Marc Peterson: out
19:13
Marc Peterson: there.
19:13
Marc Peterson: Let's
19:13
Marc Peterson: figure
19:13
Marc Peterson: it.
19:13
Marc Peterson: We'll
19:13
Marc Peterson: just
19:14
Marc Peterson: fix
19:14
Marc Peterson: it
19:14
Marc Peterson: on
19:14
Marc Peterson: the
19:14
Marc Peterson: back
19:14
Marc Peterson: end.
19:15
Marc Peterson: There's
19:15
Marc Peterson: some
19:15
Marc Peterson: things
19:15
Marc Peterson: I've
19:15
Marc Peterson: experienced
19:16
Marc Peterson: that
19:16
Marc Peterson: we've
19:16
Marc Peterson: in
19:16
Marc Peterson: different
19:17
Marc Peterson: corporate
19:17
Marc Peterson: environments,
19:17
Marc Peterson: that's
19:18
Marc Peterson: how
19:18
Marc Peterson: it
19:18
Marc Peterson: happens.
19:18
Marc Peterson: And
19:18
Marc Peterson: it
19:19
Marc Peterson: always
19:19
Marc Peterson: falls
19:19
Marc Peterson: apart.
19:20
Marc Peterson: How
19:20
Marc Peterson: many
19:20
Marc Peterson: people
19:20
Marc Peterson: can
19:21
Marc Peterson: you
19:21
Marc Peterson: get
19:21
Marc Peterson: on
19:21
Marc Peterson: board?
19:23
Marc Peterson: Before
19:23
Marc Peterson: you
19:23
Marc Peterson: implement
19:24
Marc Peterson: something
19:24
Marc Peterson: is
19:24
Marc Peterson: so
19:25
Marc Peterson: incredibly
19:25
Marc Peterson: valuable,
19:26
Marc Peterson: and
19:26
Marc Peterson: that's
19:26
Marc Peterson: what
19:26
Marc Peterson: they've
19:26
Marc Peterson: realized
19:27
Marc Peterson: and
19:27
Marc Peterson: they
19:27
Marc Peterson: implement.
19:28
Marc Peterson: And
19:28
Marc Peterson: when
19:28
Marc Peterson: I
19:29
Marc Peterson: say
19:29
Marc Peterson: they,
19:29
Marc Peterson: all
19:29
Marc Peterson: of
19:29
Marc Peterson: us,
19:29
Marc Peterson: we're
19:30
Marc Peterson: a
19:30
Marc Peterson: big
19:30
Marc Peterson: team.
19:35
Nate Thompson: All
19:35
Nate Thompson: right,
19:35
Nate Thompson: so
19:36
Nate Thompson: where
19:36
Nate Thompson: do
19:36
Nate Thompson: you
19:36
Nate Thompson: want
19:36
Nate Thompson: me
19:36
Nate Thompson: to
19:36
Nate Thompson: start,
19:36
Nate Thompson: Brian?
19:37
Nate Thompson: That's
19:37
Nate Thompson: a
19:37
Nate Thompson: hard
19:37
Nate Thompson: act
19:37
Nate Thompson: to
19:37
Nate Thompson: follow.
19:38
Nate Thompson: Oh,
19:38
Nate Thompson: geez,
19:38
Nate Thompson: all
19:40
Brain Searl: tell
19:40
Brain Searl: me
19:41
Brain Searl: a
19:41
Brain Searl: little
19:41
Brain Searl: bit
19:41
Brain Searl: about,
19:41
Brain Searl: you
19:42
Brain Searl: talked
19:42
Brain Searl: to
19:42
Brain Searl: Cam
19:42
Brain Searl: from
19:42
Brain Searl: PCA.
19:43
Nate Thompson: Right?
19:43
Brain Searl: A
19:43
Brain Searl: little
19:43
Brain Searl: bit
19:43
Brain Searl: about
19:44
Brain Searl: how
19:44
Brain Searl: that
19:44
Brain Searl: dynamic
19:44
Brain Searl: works
19:45
Brain Searl: with
19:45
Brain Searl: you
19:45
Brain Searl: coming
19:46
Brain Searl: in
19:46
Brain Searl: with
19:46
Brain Searl: a
19:46
Brain Searl: tech
19:46
Brain Searl: background,
19:47
Brain Searl: right?
19:48
Nate Thompson: Sure,
19:48
Nate Thompson: yeah
19:50
Nate Thompson: that's
19:50
Nate Thompson: one
19:50
Nate Thompson: of
19:50
Nate Thompson: the
19:50
Nate Thompson: things
19:51
Nate Thompson: coming
19:51
Nate Thompson: out
19:51
Nate Thompson: of
19:51
Nate Thompson: the
19:51
Nate Thompson: keynote
19:52
Nate Thompson: and
19:52
Nate Thompson: whatnot,
19:52
Nate Thompson: the
19:52
Nate Thompson: early
19:53
Nate Thompson: sessions
19:53
Nate Thompson: that
19:53
Nate Thompson: we've
19:53
Nate Thompson: had
19:53
Nate Thompson: so
19:53
Nate Thompson: far,
19:54
Nate Thompson: that
19:54
Nate Thompson: is
19:55
Nate Thompson: exciting
19:55
Nate Thompson: for
19:55
Nate Thompson: me.
19:55
Nate Thompson: The
19:56
Nate Thompson: first
19:56
Nate Thompson: though,
19:56
Nate Thompson: before
19:56
Nate Thompson: I
19:56
Nate Thompson: get
19:56
Nate Thompson: to
19:57
Nate Thompson: that,
19:57
Nate Thompson: is
19:57
Nate Thompson: just
19:58
Nate Thompson: the
19:58
Nate Thompson: relationships
19:59
Nate Thompson: Kim
19:59
Nate Thompson: touched
19:59
Nate Thompson: on
19:59
Nate Thompson: as
19:59
Nate Thompson: well.
20:00
Nate Thompson: Like
20:00
Nate Thompson: we
20:00
Nate Thompson: work
20:00
Nate Thompson: with
20:01
Nate Thompson: a
20:01
Nate Thompson: lot
20:01
Nate Thompson: of
20:01
Nate Thompson: people
20:01
Nate Thompson: at
20:01
Nate Thompson: corporate,
20:02
Nate Thompson: and
20:03
Nate Thompson: through
20:03
Nate Thompson: the
20:03
Nate Thompson: course
20:03
Nate Thompson: of
20:03
Nate Thompson: the
20:03
Nate Thompson: year
20:04
Nate Thompson: and
20:04
Nate Thompson: the
20:04
Nate Thompson: season,
20:04
Nate Thompson: the
20:04
Nate Thompson: off
20:05
Nate Thompson: season
20:05
Nate Thompson: and
20:05
Nate Thompson: whatnot,
20:05
Nate Thompson: being
20:06
Nate Thompson: here
20:06
Nate Thompson: together
20:06
Nate Thompson: with
20:07
Nate Thompson: that
20:07
Nate Thompson: larger
20:07
Nate Thompson: group,
20:08
Nate Thompson: that
20:08
Nate Thompson: family,
20:08
Nate Thompson: is
20:08
Nate Thompson: always
20:09
Nate Thompson: invigorating
20:09
Nate Thompson: to
20:09
Nate Thompson: use
20:10
Nate Thompson: your
20:10
Nate Thompson: word
20:10
Nate Thompson: as
20:10
Nate Thompson: well,
20:10
Nate Thompson: Mark.
20:11
Nate Thompson: So
20:11
Nate Thompson: reinvigorating
20:13
Nate Thompson: those
20:13
Nate Thompson: personal
20:13
Nate Thompson: relationships.
20:14
Nate Thompson: is
20:14
Nate Thompson: a
20:15
Nate Thompson: big
20:15
Nate Thompson: part
20:15
Nate Thompson: of
20:15
Nate Thompson: why
20:15
Nate Thompson: we're
20:15
Nate Thompson: here.
20:16
Nate Thompson: So
20:16
Nate Thompson: that
20:17
Nate Thompson: being
20:17
Nate Thompson: said,
20:17
Nate Thompson: coming
20:18
Nate Thompson: out
20:18
Nate Thompson: of
20:18
Nate Thompson: the
20:18
Nate Thompson: early
20:18
Nate Thompson: sessions
20:19
Nate Thompson: and
20:19
Nate Thompson: the
20:19
Nate Thompson: technology,
20:20
Nate Thompson: the
20:20
Nate Thompson: being
20:20
Nate Thompson: a
20:20
Nate Thompson: recovering
20:21
Nate Thompson: technology
20:21
Nate Thompson: person,
20:22
Nate Thompson: nerd,
20:23
Nate Thompson: professional,
20:24
Nate Thompson: fill
20:24
Nate Thompson: in
20:24
Nate Thompson: the
20:24
Nate Thompson: blank
20:25
Nate Thompson: and
20:25
Nate Thompson: having
20:26
Nate Thompson: participated
20:26
Nate Thompson: in
20:27
Nate Thompson: some
20:27
Nate Thompson: of
20:27
Nate Thompson: the
20:27
Nate Thompson: different
20:27
Nate Thompson: things
20:28
Nate Thompson: that
20:28
Nate Thompson: KOA
20:28
Nate Thompson: has
20:28
Nate Thompson: been
20:28
Nate Thompson: looking
20:28
Nate Thompson: at
20:29
Nate Thompson: over
20:29
Nate Thompson: the
20:29
Nate Thompson: last
20:29
Nate Thompson: year,
20:30
Nate Thompson: it's
20:30
Nate Thompson: great
20:30
Nate Thompson: to
20:31
Nate Thompson: see
20:31
Nate Thompson: the
20:32
Nate Thompson: trajectory
20:32
Nate Thompson: of
20:32
Nate Thompson: where
20:32
Nate Thompson: we're
20:32
Nate Thompson: on
20:33
Nate Thompson: K2
20:33
Nate Thompson: staying
20:34
Nate Thompson: in
20:34
Nate Thompson: and
20:35
Nate Thompson: the
20:35
Nate Thompson: ability
20:36
Nate Thompson: to
20:36
Nate Thompson: really
20:36
Nate Thompson: double
20:36
Nate Thompson: down
20:37
Nate Thompson: on
20:37
Nate Thompson: that
20:37
Nate Thompson: as
20:37
Nate Thompson: a
20:37
Nate Thompson: proprietary,
20:38
Nate Thompson: but
20:39
Nate Thompson: also
20:40
Nate Thompson: real
20:40
Nate Thompson: kind
20:40
Nate Thompson: of
20:41
Nate Thompson: unfair
20:41
Nate Thompson: advantage
20:41
Nate Thompson: in
20:42
Nate Thompson: the
20:42
Nate Thompson: space
20:42
Nate Thompson: for
20:42
Nate Thompson: us
20:43
Nate Thompson: I
20:43
Nate Thompson: think
20:43
Nate Thompson: is
20:43
Nate Thompson: really
20:43
Nate Thompson: important
20:44
Nate Thompson: and
20:45
Nate Thompson: seeing
20:45
Nate Thompson: how
20:45
Nate Thompson: that's
20:45
Nate Thompson: going
20:45
Nate Thompson: to
20:45
Nate Thompson: feather
20:46
Nate Thompson: out
20:46
Nate Thompson: into
20:46
Nate Thompson: a
20:46
Nate Thompson: bunch
20:47
Nate Thompson: of
20:47
Nate Thompson: the
20:47
Nate Thompson: other
20:47
Nate Thompson: ways
20:47
Nate Thompson: that
20:47
Nate Thompson: we
20:47
Nate Thompson: interact
20:48
Nate Thompson: with
20:48
Nate Thompson: customers
20:49
Nate Thompson: and
20:49
Nate Thompson: consumers
20:49
Nate Thompson: and
20:49
Nate Thompson: campers.
20:50
Nate Thompson: That's
20:50
Nate Thompson: really
20:51
Nate Thompson: exciting
20:51
Nate Thompson: for
20:51
Nate Thompson: me
20:51
Nate Thompson: just
20:52
Nate Thompson: with
20:52
Nate Thompson: that
20:52
Nate Thompson: kind
20:52
Nate Thompson: of
20:52
Nate Thompson: background
20:53
Nate Thompson: that
20:53
Nate Thompson: you
20:53
Nate Thompson: touched
20:53
Nate Thompson: on.
20:54
Nate Thompson: More
20:54
Nate Thompson: generally
20:54
Nate Thompson: looking
20:55
Nate Thompson: at
20:55
Nate Thompson: some
20:55
Nate Thompson: of
20:56
Nate Thompson: the
20:56
Nate Thompson: programs
20:56
Nate Thompson: that
20:57
Nate Thompson: the
20:57
Nate Thompson: team
20:57
Nate Thompson: talked
20:57
Nate Thompson: about
20:58
Nate Thompson: when
20:58
Nate Thompson: you
20:58
Nate Thompson: were
20:58
Nate Thompson: on
20:58
Nate Thompson: stage
20:59
Nate Thompson: earlier,
20:59
Nate Thompson: Toby.
21:00
Nate Thompson: Driving
21:00
Nate Thompson: camper
21:01
Nate Thompson: nights,
21:01
Nate Thompson: looking
21:02
Nate Thompson: at
21:02
Nate Thompson: the
21:02
Nate Thompson: user
21:02
Nate Thompson: flow
21:03
Nate Thompson: and
21:03
Nate Thompson: how
21:03
Nate Thompson: do
21:03
Nate Thompson: we
21:03
Nate Thompson: actually
21:04
Nate Thompson: remove
21:04
Nate Thompson: friction
21:04
Nate Thompson: across
21:05
Nate Thompson: those
21:05
Nate Thompson: points
21:05
Nate Thompson: to
21:05
Nate Thompson: get
21:06
Nate Thompson: more
21:06
Nate Thompson: people
21:06
Nate Thompson: to
21:06
Nate Thompson: the
21:06
Nate Thompson: campgrounds?
21:07
Nate Thompson: How
21:07
Nate Thompson: do
21:07
Nate Thompson: we
21:08
Nate Thompson: manage
21:08
Nate Thompson: that
21:08
Nate Thompson: more
21:08
Nate Thompson: effectively
21:09
Nate Thompson: as
21:09
Nate Thompson: operators?
21:10
Nate Thompson: A
21:10
Nate Thompson: variety
21:11
Nate Thompson: of
21:11
Nate Thompson: different
21:11
Nate Thompson: programs
21:12
Nate Thompson: that
21:12
Nate Thompson: we're
21:12
Nate Thompson: going
21:12
Nate Thompson: through
21:12
Nate Thompson: this
21:12
Nate Thompson: morning
21:13
Nate Thompson: that
21:13
Nate Thompson: are
21:13
Nate Thompson: all
21:13
Nate Thompson: going
21:13
Nate Thompson: to
21:13
Nate Thompson: really
21:14
Nate Thompson: help
21:14
Nate Thompson: us
21:14
Nate Thompson: both
21:16
Nate Thompson: manage
21:16
Nate Thompson: and
21:16
Nate Thompson: operate
21:17
Nate Thompson: our
21:17
Nate Thompson: campgrounds
21:17
Nate Thompson: more
21:17
Nate Thompson: effectively
21:18
Nate Thompson: and
21:18
Nate Thompson: efficiently,
21:19
Nate Thompson: but
21:19
Nate Thompson: also
21:20
Nate Thompson: elevate
21:20
Nate Thompson: the
21:20
Nate Thompson: guest
21:20
Nate Thompson: experience
21:21
Nate Thompson: while
21:22
Nate Thompson: we're
21:22
Nate Thompson: doing
21:22
Nate Thompson: that.
21:23
Nate Thompson: So
21:23
Nate Thompson: yeah,
21:23
Nate Thompson: a
21:23
Nate Thompson: lot
21:24
Nate Thompson: to
21:24
Nate Thompson: be
21:24
Nate Thompson: excited
21:24
Nate Thompson: about
21:24
Nate Thompson: over
21:25
Nate Thompson: the
21:25
Nate Thompson: course
21:25
Nate Thompson: of
21:25
Nate Thompson: just,
21:25
Nate Thompson: the
21:25
Nate Thompson: first
21:26
Nate Thompson: couple
21:26
Nate Thompson: of
21:26
Nate Thompson: hours.
21:27
Nate Thompson: Let
21:27
Nate Thompson: me
21:27
Nate Thompson: pick
21:27
Nate Thompson: one.
21:28
Nate Thompson: I
21:28
Nate Thompson: think
21:29
Nate Thompson: that
21:29
Nate Thompson: the
21:29
Nate Thompson: technology
21:29
Nate Thompson: direction,
21:30
Nate Thompson: I
21:30
Nate Thompson: can't
21:30
Nate Thompson: help
21:30
Nate Thompson: but
21:31
Nate Thompson: index
21:31
Nate Thompson: on
21:31
Nate Thompson: that.
21:31
Nate Thompson: So
21:32
Nate Thompson: seeing
21:32
Nate Thompson: some
21:32
Nate Thompson: of
21:32
Nate Thompson: the
21:32
Nate Thompson: stuff
21:33
Nate Thompson: that
21:33
Nate Thompson: Cole
21:33
Nate Thompson: went
21:33
Nate Thompson: through
21:34
Nate Thompson: on
21:34
Nate Thompson: stage
21:34
Nate Thompson: and
21:35
Nate Thompson: being
21:35
Nate Thompson: part
21:35
Nate Thompson: of
21:35
Nate Thompson: some
21:35
Nate Thompson: of
21:35
Nate Thompson: those
21:35
Nate Thompson: conversations
21:36
Nate Thompson: and
21:36
Nate Thompson: whatnot
21:37
Nate Thompson: as
21:37
Nate Thompson: well
21:37
Nate Thompson: leading
21:37
Nate Thompson: into
21:37
Nate Thompson: convention
21:38
Nate Thompson: there's
21:38
Nate Thompson: a
21:38
Nate Thompson: lot
21:39
Nate Thompson: of
21:39
Nate Thompson: exciting
21:39
Nate Thompson: stuff
21:39
Nate Thompson: in
21:39
Nate Thompson: the
21:39
Nate Thompson: pipeline
21:40
Nate Thompson: from
21:40
Nate Thompson: that
21:40
Nate Thompson: perspective.
21:41
Brain Searl: That's
21:41
Brain Searl: why
21:41
Brain Searl: I
21:41
Brain Searl: asked
21:41
Brain Searl: you
21:41
Brain Searl: with
21:42
Brain Searl: the
21:42
Brain Searl: technology
21:42
Brain Searl: and
21:42
Brain Searl: let
21:43
Brain Searl: in
21:43
Brain Searl: with
21:43
Brain Searl: that,
21:43
Brain Searl: right?
21:43
Brain Searl: Because
21:43
Brain Searl: we
21:43
Brain Searl: all
21:44
Brain Searl: have
21:44
Brain Searl: different
21:44
Brain Searl: backgrounds
21:44
Brain Searl: and
21:45
Brain Searl: different
21:45
Brain Searl: specialties
21:45
Brain Searl: sitting
21:45
Brain Searl: here
21:46
Brain Searl: and
21:46
Brain Searl: it's
21:46
Brain Searl: interesting
21:47
Brain Searl: just
21:47
Brain Searl: to
21:47
Brain Searl: hear.
21:47
Brain Searl: How
21:48
Brain Searl: the
21:48
Brain Searl: same
21:48
Brain Searl: kind
21:48
Brain Searl: of
21:49
Brain Searl: opinion
21:49
Brain Searl: flows
21:50
Brain Searl: with
21:50
Brain Searl: KOA,
21:51
Brain Searl: right?
21:51
Brain Searl: Yeah.
21:51
Brain Searl: They're
21:51
Brain Searl: good
21:52
Brain Searl: in
21:52
Brain Searl: all
21:52
Brain Searl: different
21:52
Brain Searl: aspects,
21:53
Brain Searl: no
21:53
Brain Searl: matter
21:53
Brain Searl: what
21:53
Brain Searl: you're
21:53
Brain Searl: doing.
21:55
Nate Thompson: Yeah,
21:55
Nate Thompson: and
21:55
Nate Thompson: so
21:55
Nate Thompson: there's
21:55
Nate Thompson: a
21:55
Nate Thompson: good
21:56
Nate Thompson: kind
21:56
Nate Thompson: of
21:56
Nate Thompson: a
21:56
Nate Thompson: feedback
21:56
Nate Thompson: loop,
21:57
Nate Thompson: right?
21:57
Nate Thompson: As
21:57
Nate Thompson: far
21:57
Nate Thompson: as
21:58
Nate Thompson: KOA
21:58
Nate Thompson: does
21:58
Nate Thompson: a
21:58
Nate Thompson: lot
21:59
Nate Thompson: of
21:59
Nate Thompson: really
21:59
Nate Thompson: great
21:59
Nate Thompson: research.
22:00
Nate Thompson: Comes
22:00
Nate Thompson: out
22:00
Nate Thompson: monthly,
22:01
Nate Thompson: comes
22:01
Nate Thompson: out
22:01
Nate Thompson: annually,
22:02
Nate Thompson: rolls
22:02
Nate Thompson: up
22:02
Nate Thompson: in
22:02
Nate Thompson: the
22:02
Nate Thompson: state
22:02
Nate Thompson: of
22:03
Nate Thompson: the
22:03
Nate Thompson: industry
22:03
Nate Thompson: and
22:03
Nate Thompson: whatnot.
22:04
Nate Thompson: And
22:04
Nate Thompson: a
22:04
Nate Thompson: couple
22:04
Nate Thompson: of
22:04
Nate Thompson: months
22:04
Nate Thompson: ago,
22:05
Nate Thompson: one
22:05
Nate Thompson: of
22:05
Nate Thompson: those
22:06
Nate Thompson: months
22:06
Nate Thompson: was
22:06
Nate Thompson: about
22:06
Nate Thompson: AI
22:07
Nate Thompson: and
22:07
Nate Thompson: the
22:07
Nate Thompson: use
22:07
Nate Thompson: of
22:07
Nate Thompson: AI
22:08
Nate Thompson: for
22:08
Nate Thompson: people
22:09
Nate Thompson: planning
22:09
Nate Thompson: trips.
22:10
Nate Thompson: People
22:10
Nate Thompson: basically
22:11
Nate Thompson: wanting
22:11
Nate Thompson: to
22:11
Nate Thompson: get
22:11
Nate Thompson: out
22:11
Nate Thompson: into
22:11
Nate Thompson: the
22:11
Nate Thompson: outdoors
22:12
Nate Thompson: and
22:12
Nate Thompson: using
22:13
Nate Thompson: AI
22:13
Nate Thompson: to
22:13
Nate Thompson: help
22:13
Nate Thompson: with
22:13
Nate Thompson: that.
22:14
Nate Thompson: Now
22:14
Nate Thompson: we're
22:14
Nate Thompson: on
22:14
Nate Thompson: stage
22:15
Nate Thompson: and
22:15
Nate Thompson: we're
22:16
Nate Thompson: seeing
22:16
Nate Thompson: KOA
22:16
Nate Thompson: having
22:17
Nate Thompson: cycled
22:18
Nate Thompson: that
22:18
Nate Thompson: all
22:18
Nate Thompson: the
22:18
Nate Thompson: way
22:18
Nate Thompson: to
22:18
Nate Thompson: the
22:18
Nate Thompson: point
22:19
Nate Thompson: of
22:19
Nate Thompson: demoing
22:20
Nate Thompson: AI
22:20
Nate Thompson: with
22:20
Nate Thompson: a
22:21
Nate Thompson: bend
22:21
Nate Thompson: of
22:21
Nate Thompson: how
22:21
Nate Thompson: do
22:21
Nate Thompson: we
22:22
Nate Thompson: use
22:22
Nate Thompson: that
22:22
Nate Thompson: to
22:23
Nate Thompson: help
22:23
Nate Thompson: campers
22:23
Nate Thompson: engage
22:24
Nate Thompson: with
22:24
Nate Thompson: the
22:24
Nate Thompson: brand
22:24
Nate Thompson: to
22:25
Nate Thompson: come
22:25
Nate Thompson: onto
22:25
Nate Thompson: the
22:25
Nate Thompson: parks?
22:26
Nate Thompson: That
22:26
Nate Thompson: feedback
22:26
Nate Thompson: loop,
22:27
Nate Thompson: that's
22:27
Nate Thompson: part
22:27
Nate Thompson: of
22:28
Nate Thompson: maybe
22:28
Nate Thompson: the
22:28
Nate Thompson: 60
22:28
Nate Thompson: year
22:29
Nate Thompson: old
22:29
Nate Thompson: startup,
22:29
Nate Thompson: right?
22:30
Nate Thompson: Talking
22:30
Nate Thompson: about
22:30
Nate Thompson: that
22:30
Nate Thompson: from
22:31
Nate Thompson: last
22:31
Nate Thompson: year.
22:31
Nate Thompson: It's
22:32
Nate Thompson: really
22:32
Nate Thompson: internalizing
22:33
Nate Thompson: that,
22:33
Nate Thompson: that
22:33
Nate Thompson: external
22:34
Nate Thompson: data
22:34
Nate Thompson: into
22:35
Nate Thompson: how
22:35
Nate Thompson: can
22:35
Nate Thompson: we
22:35
Nate Thompson: move
22:36
Nate Thompson: further,
22:36
Nate Thompson: faster,
22:36
Nate Thompson: better.
22:37
Nate Thompson: And
22:37
Nate Thompson: I
22:38
Nate Thompson: think
22:38
Nate Thompson: KOA
22:38
Nate Thompson: is
22:38
Nate Thompson: doing
22:38
Nate Thompson: a
22:38
Nate Thompson: great
22:38
Nate Thompson: job
22:38
Nate Thompson: of
22:39
Nate Thompson: that.
22:40
Brain Searl: All
22:40
Brain Searl: right.
22:40
Brain Searl: I
22:40
Brain Searl: want
22:40
Brain Searl: to
22:40
Brain Searl: wrap
22:40
Brain Searl: up
22:40
Brain Searl: a
22:40
Brain Searl: little
22:41
Brain Searl: bit
22:41
Brain Searl: early.
22:42
Brain Searl: Recognizing
22:42
Brain Searl: everybody's
22:42
Brain Searl: time,
22:43
Brain Searl: we
22:43
Brain Searl: got
22:43
Brain Searl: to
22:43
Brain Searl: get
22:43
Brain Searl: in
22:43
Brain Searl: there
22:43
Brain Searl: for
22:43
Brain Searl: a
22:43
Brain Searl: 12
22:44
Brain Searl: o'clock
22:44
Brain Searl: keynote.
22:44
Brain Searl: Just
22:44
Brain Searl: one,
22:45
Brain Searl: pass
22:45
Brain Searl: it
22:45
Brain Searl: around
22:45
Brain Searl: one
22:45
Brain Searl: more
22:46
Brain Searl: time.
22:46
Brain Searl: What
22:47
Brain Searl: are
22:47
Brain Searl: you
22:47
Brain Searl: most
22:47
Brain Searl: looking
22:48
Brain Searl: forward
22:48
Brain Searl: to
22:48
Brain Searl: this
22:48
Brain Searl: week
22:48
Brain Searl: in
22:48
Brain Searl: Las
22:49
Brain Searl: Vegas?
22:50
Brain Searl: Anywhere
22:50
Brain Searl: you
22:50
Brain Searl: want
22:51
Brain Searl: to
22:51
Brain Searl: take
22:51
Brain Searl: it.
22:51
Kimberly Wootteon: Yeah.
22:52
Kimberly Wootteon: I
22:52
Kimberly Wootteon: think
22:52
Kimberly Wootteon: one
22:53
Kimberly Wootteon: of,
22:53
Kimberly Wootteon: one
22:53
Kimberly Wootteon: of
22:53
Kimberly Wootteon: my
22:53
Kimberly Wootteon: favorite
22:53
Kimberly Wootteon: things
22:54
Kimberly Wootteon: is
22:55
Kimberly Wootteon: watching
22:56
Kimberly Wootteon: like
22:56
Kimberly Wootteon: the
22:56
Kimberly Wootteon: light
22:56
Kimberly Wootteon: bulbs
22:56
Kimberly Wootteon: go
22:57
Kimberly Wootteon: off.
22:57
Kimberly Wootteon: Being
22:57
Kimberly Wootteon: able
22:57
Kimberly Wootteon: to
22:58
Kimberly Wootteon: connect
22:58
Kimberly Wootteon: dots
22:59
Kimberly Wootteon: for
22:59
Kimberly Wootteon: our
22:59
Kimberly Wootteon: owners
23:00
Kimberly Wootteon: and
23:00
Kimberly Wootteon: getting
23:01
Kimberly Wootteon: them
23:01
Kimberly Wootteon: to
23:01
Kimberly Wootteon: the
23:01
Kimberly Wootteon: point
23:01
Kimberly Wootteon: where
23:01
Kimberly Wootteon: they're
23:01
Kimberly Wootteon: like,
23:02
Kimberly Wootteon: oh,
23:03
Kimberly Wootteon: this
23:03
Kimberly Wootteon: is
23:03
Kimberly Wootteon: something
23:03
Kimberly Wootteon: new
23:03
Kimberly Wootteon: that
23:03
Kimberly Wootteon: I
23:04
Kimberly Wootteon: can
23:04
Kimberly Wootteon: implement
23:04
Kimberly Wootteon: at
23:04
Kimberly Wootteon: my
23:04
Kimberly Wootteon: park
23:05
Kimberly Wootteon: that's
23:05
Kimberly Wootteon: going
23:05
Kimberly Wootteon: to
23:05
Kimberly Wootteon: make
23:05
Kimberly Wootteon: my
23:05
Kimberly Wootteon: business
23:06
Kimberly Wootteon: better
23:06
Kimberly Wootteon: and
23:06
Kimberly Wootteon: my
23:06
Kimberly Wootteon: camper
23:07
Kimberly Wootteon: experience
23:07
Kimberly Wootteon: better.
23:07
Kimberly Wootteon: So
23:08
Kimberly Wootteon: just
23:08
Kimberly Wootteon: watching
23:08
Kimberly Wootteon: those
23:08
Kimberly Wootteon: light
23:08
Kimberly Wootteon: bulbs
23:09
Kimberly Wootteon: go
23:09
Kimberly Wootteon: off
23:09
Kimberly Wootteon: is.
23:10
Kimberly Wootteon: Super
23:10
Kimberly Wootteon: rewarding
23:11
Kimberly Wootteon: for
23:11
Kimberly Wootteon: me.
23:15
Cole Reinhardt: I
23:15
Cole Reinhardt: think
23:15
Cole Reinhardt: for
23:15
Cole Reinhardt: me
23:15
Cole Reinhardt: the
23:15
Cole Reinhardt: most
23:16
Cole Reinhardt: exciting
23:16
Cole Reinhardt: thing
23:17
Cole Reinhardt: is
23:17
Cole Reinhardt: just
23:17
Cole Reinhardt: the
23:17
Cole Reinhardt: conversations
23:18
Cole Reinhardt: that
23:18
Cole Reinhardt: we're
23:18
Cole Reinhardt: gonna
23:18
Cole Reinhardt: have
23:18
Cole Reinhardt: this
23:19
Cole Reinhardt: week
23:19
Cole Reinhardt: with
23:19
Cole Reinhardt: people
23:19
Cole Reinhardt: I
23:20
Cole Reinhardt: don't
23:20
Cole Reinhardt: get
23:20
Cole Reinhardt: to
23:20
Cole Reinhardt: talk
23:20
Cole Reinhardt: to
23:20
Cole Reinhardt: and
23:20
Cole Reinhardt: interface
23:21
Cole Reinhardt: that
23:21
Cole Reinhardt: you
23:21
Cole Reinhardt: guys
23:21
Cole Reinhardt: have
23:21
Cole Reinhardt: already
23:21
Cole Reinhardt: talked
23:22
Cole Reinhardt: to
23:22
Cole Reinhardt: this,
23:22
Cole Reinhardt: Led
23:22
Cole Reinhardt: with
23:23
Cole Reinhardt: this
23:23
Cole Reinhardt: a
23:23
Cole Reinhardt: little
23:23
Cole Reinhardt: bit,
23:23
Cole Reinhardt: but
23:24
Cole Reinhardt: I
23:24
Cole Reinhardt: just
23:24
Cole Reinhardt: love
23:24
Cole Reinhardt: being
23:24
Cole Reinhardt: able
23:24
Cole Reinhardt: to
23:25
Cole Reinhardt: interface
23:25
Cole Reinhardt: with
23:25
Cole Reinhardt: the
23:25
Cole Reinhardt: franchisees
23:26
Cole Reinhardt: with
23:26
Cole Reinhardt: other
23:27
Cole Reinhardt: corporate
23:27
Cole Reinhardt: employees
23:27
Cole Reinhardt: So
23:27
Cole Reinhardt: we
23:28
Cole Reinhardt: got
23:28
Cole Reinhardt: corporate
23:28
Cole Reinhardt: employees
23:28
Cole Reinhardt: who
23:28
Cole Reinhardt: are
23:29
Cole Reinhardt: out
23:29
Cole Reinhardt: across
23:29
Cole Reinhardt: the
23:29
Cole Reinhardt: US
23:29
Cole Reinhardt: and
23:29
Cole Reinhardt: Canada
23:30
Cole Reinhardt: A
23:30
Cole Reinhardt: lot
23:30
Cole Reinhardt: of
23:30
Cole Reinhardt: times
23:31
Cole Reinhardt: you
23:31
Cole Reinhardt: don't
23:31
Cole Reinhardt: even
23:31
Cole Reinhardt: get
23:31
Cole Reinhardt: to
23:31
Cole Reinhardt: see
23:31
Cole Reinhardt: them
23:31
Cole Reinhardt: face
23:32
Cole Reinhardt: to
23:32
Cole Reinhardt: face
23:32
Cole Reinhardt: either.
23:32
Cole Reinhardt: So
23:32
Cole Reinhardt: just
23:32
Cole Reinhardt: the
23:33
Cole Reinhardt: whole
23:33
Cole Reinhardt: Bringing
23:33
Cole Reinhardt: everybody
23:34
Cole Reinhardt: together
23:34
Cole Reinhardt: and
23:35
Cole Reinhardt: really
23:35
Cole Reinhardt: just
23:35
Cole Reinhardt: getting
23:35
Cole Reinhardt: that
23:35
Cole Reinhardt: hoorah,
23:36
Cole Reinhardt: that
23:36
Cole Reinhardt: rah
23:37
Cole Reinhardt: going
23:37
Cole Reinhardt: is
23:37
Cole Reinhardt: exciting.
23:38
Cole Reinhardt: That's
23:38
Cole Reinhardt: what
23:38
Cole Reinhardt: I'm
23:38
Cole Reinhardt: most
23:38
Cole Reinhardt: looking
23:39
Cole Reinhardt: forward
23:39
Cole Reinhardt: to.
23:41
Angie Bower: I'm
23:41
Angie Bower: with
23:41
Angie Bower: kim.
23:42
Angie Bower: I
23:42
Angie Bower: on
23:42
Angie Bower: a
23:43
Angie Bower: personal
23:43
Angie Bower: level,
23:43
Angie Bower: I
23:43
Angie Bower: have
23:44
Angie Bower: a
23:44
Angie Bower: retail
23:44
Angie Bower: background
23:45
Angie Bower: and
23:45
Angie Bower: I
23:45
Angie Bower: am
23:46
Angie Bower: super
23:46
Angie Bower: phenomenal
23:47
Angie Bower: excited
23:48
Angie Bower: about
23:48
Angie Bower: seeing
23:48
Angie Bower: some
23:49
Angie Bower: light
23:49
Angie Bower: bulb
23:49
Angie Bower: moments
23:50
Angie Bower: go
23:50
Angie Bower: off
23:50
Angie Bower: with
23:50
Angie Bower: people
23:51
Angie Bower: recognizing
23:51
Angie Bower: that
23:52
Angie Bower: Boy,
23:53
Angie Bower: we
23:53
Angie Bower: have
23:53
Angie Bower: a
23:53
Angie Bower: missing
23:54
Angie Bower: opportunity
23:54
Angie Bower: to
23:54
Angie Bower: make
23:55
Angie Bower: some
23:55
Angie Bower: phenomenal
23:55
Angie Bower: camp
23:56
Angie Bower: campground
23:56
Angie Bower: stores
23:57
Angie Bower: and
23:57
Angie Bower: I
23:57
Angie Bower: really
23:57
Angie Bower: want
23:58
Angie Bower: to
23:58
Angie Bower: launch
23:58
Angie Bower: people
23:58
Angie Bower: into
23:59
Angie Bower: the
23:59
Angie Bower: thought
23:59
Angie Bower: of
24:00
Angie Bower: just
24:00
Angie Bower: maybe
24:00
Angie Bower: as
24:00
Angie Bower: a
24:00
Angie Bower: KOA
24:01
Angie Bower: we
24:01
Angie Bower: could
24:01
Angie Bower: also
24:01
Angie Bower: be
24:02
Angie Bower: known
24:02
Angie Bower: as
24:02
Angie Bower: not
24:02
Angie Bower: only
24:02
Angie Bower: beat
24:03
Angie Bower: yellow,
24:03
Angie Bower: but
24:03
Angie Bower: also
24:03
Angie Bower: have
24:04
Angie Bower: be
24:04
Angie Bower: known
24:04
Angie Bower: as
24:04
Angie Bower: great
24:05
Angie Bower: campground
24:05
Angie Bower: stores.
24:05
Angie Bower: So
24:06
Angie Bower: that's,
24:06
Angie Bower: I'm
24:07
Angie Bower: really
24:07
Angie Bower: looking
24:07
Angie Bower: forward
24:07
Angie Bower: to
24:07
Angie Bower: seeing
24:08
Angie Bower: those
24:08
Angie Bower: light
24:08
Angie Bower: bulbs
24:08
Angie Bower: go
24:08
Angie Bower: off.
24:11
David Bower: It's
24:11
David Bower: the
24:11
David Bower: relationships.
24:12
David Bower: We
24:13
David Bower: met
24:14
David Bower: two,
24:15
David Bower: three
24:15
David Bower: conventions.
24:16
David Bower: Now
24:16
David Bower: we're
24:16
David Bower: even
24:16
David Bower: stronger.
24:18
David Bower: The
24:18
David Bower: new
24:18
David Bower: relationships
24:19
David Bower: that
24:20
David Bower: I'm
24:20
David Bower: going
24:20
David Bower: to
24:21
David Bower: find
24:22
David Bower: this
24:22
David Bower: week
24:22
David Bower: is
24:22
David Bower: going
24:22
David Bower: to
24:22
David Bower: be,
24:23
David Bower: it's
24:23
David Bower: going
24:23
David Bower: to
24:23
David Bower: be
24:23
David Bower: awesome.
24:27
Cam Bowen: yEah
24:27
Cam Bowen: same
24:28
Cam Bowen: with
24:28
Cam Bowen: me.
24:28
Cam Bowen: It's
24:28
Cam Bowen: relationships
24:29
Cam Bowen: and
24:29
Cam Bowen: ideas.
24:30
Cam Bowen: I
24:30
Cam Bowen: think
24:30
Cam Bowen: that
24:31
Cam Bowen: just
24:31
Cam Bowen: having
24:32
Cam Bowen: everybody
24:32
Cam Bowen: in
24:32
Cam Bowen: one
24:33
Cam Bowen: place,
24:33
Cam Bowen: I
24:33
Cam Bowen: think
24:34
Cam Bowen: it
24:34
Cam Bowen: naturally
24:34
Cam Bowen: happens
24:35
Cam Bowen: and
24:35
Cam Bowen: that's
24:36
Cam Bowen: that's
24:36
Cam Bowen: really
24:37
Cam Bowen: the
24:37
Cam Bowen: biggest
24:37
Cam Bowen: thing
24:37
Cam Bowen: that
24:38
Cam Bowen: I
24:39
Cam Bowen: take
24:39
Cam Bowen: away
24:39
Cam Bowen: from
24:39
Cam Bowen: convention.
24:42
Toby O’Rourke: I'll
24:42
Toby O’Rourke: go
24:42
Toby O’Rourke: a
24:42
Toby O’Rourke: different
24:43
Toby O’Rourke: direction.
24:43
Toby O’Rourke: I
24:43
Toby O’Rourke: love
24:43
Toby O’Rourke: the
24:43
Toby O’Rourke: people.
24:44
Toby O’Rourke: I
24:44
Toby O’Rourke: think
24:44
Toby O’Rourke: that's
24:44
Toby O’Rourke: important
24:45
Toby O’Rourke: and
24:45
Toby O’Rourke: I
24:45
Toby O’Rourke: love
24:45
Toby O’Rourke: seeing
24:46
Toby O’Rourke: people
24:46
Toby O’Rourke: we
24:46
Toby O’Rourke: don't
24:46
Toby O’Rourke: get
24:46
Toby O’Rourke: to
24:46
Toby O’Rourke: see
24:46
Toby O’Rourke: every
24:47
Toby O’Rourke: day,
24:47
Toby O’Rourke: but
24:47
Toby O’Rourke: we
24:47
Toby O’Rourke: have
24:48
Toby O’Rourke: my
24:48
Toby O’Rourke: favorite
24:48
Toby O’Rourke: thing
24:49
Toby O’Rourke: about.
24:49
Toby O’Rourke: is
24:49
Toby O’Rourke: something
24:50
Toby O’Rourke: we
24:50
Toby O’Rourke: call
24:50
Toby O’Rourke: Idea
24:51
Toby O’Rourke: Exchange.
24:52
Toby O’Rourke: That's
24:52
Toby O’Rourke: tomorrow,
24:53
Toby O’Rourke: and
24:54
Toby O’Rourke: that's
24:54
Toby O’Rourke: when
24:54
Toby O’Rourke: we
24:54
Toby O’Rourke: have
24:55
Toby O’Rourke: six
24:55
Toby O’Rourke: or
24:55
Toby O’Rourke: seven
24:56
Toby O’Rourke: people
24:56
Toby O’Rourke: on
24:56
Toby O’Rourke: my
24:56
Toby O’Rourke: team
24:57
Toby O’Rourke: that
24:57
Toby O’Rourke: are
24:57
Toby O’Rourke: coming
24:58
Toby O’Rourke: up
24:58
Toby O’Rourke: and
24:58
Toby O’Rourke: sharing,
24:59
Toby O’Rourke: and
24:59
Toby O’Rourke: it's
24:59
Toby O’Rourke: based
24:59
Toby O’Rourke: off
25:00
Toby O’Rourke: TED
25:00
Toby O’Rourke: Talks,
25:00
Toby O’Rourke: ideas
25:00
Toby O’Rourke: we're
25:01
Toby O’Rourke: sharing,
25:01
Toby O’Rourke: right?
25:01
Toby O’Rourke: So
25:01
Toby O’Rourke: it's
25:02
Toby O’Rourke: our
25:02
Toby O’Rourke: version
25:02
Toby O’Rourke: of
25:02
Toby O’Rourke: TED
25:02
Toby O’Rourke: Talks,
25:03
Toby O’Rourke: and
25:03
Toby O’Rourke: it's
25:03
Toby O’Rourke: really
25:04
Toby O’Rourke: new,
25:04
Toby O’Rourke: compelling
25:04
Toby O’Rourke: ideas
25:05
Toby O’Rourke: meant
25:05
Toby O’Rourke: to
25:05
Toby O’Rourke: drive
25:06
Toby O’Rourke: action
25:06
Toby O’Rourke: at
25:06
Toby O’Rourke: the
25:06
Toby O’Rourke: campground
25:07
Toby O’Rourke: right
25:07
Toby O’Rourke: away.
25:07
Toby O’Rourke: So
25:08
Toby O’Rourke: that's
25:08
Toby O’Rourke: our
25:08
Toby O’Rourke: chance
25:08
Toby O’Rourke: to
25:08
Toby O’Rourke: start
25:09
Toby O’Rourke: releasing
25:09
Toby O’Rourke: even
25:09
Toby O’Rourke: more
25:09
Toby O’Rourke: innovation
25:10
Toby O’Rourke: and
25:10
Toby O’Rourke: more
25:10
Toby O’Rourke: new
25:11
Toby O’Rourke: thinking
25:11
Toby O’Rourke: into
25:11
Toby O’Rourke: the...
25:12
Toby O’Rourke: And
25:12
Toby O’Rourke: then
25:12
Toby O’Rourke: lots
25:13
Toby O’Rourke: of
25:13
Toby O’Rourke: good
25:13
Toby O’Rourke: things
25:13
Toby O’Rourke: come
25:13
Toby O’Rourke: from
25:14
Toby O’Rourke: that
25:14
Toby O’Rourke: and
25:14
Toby O’Rourke: that
25:14
Toby O’Rourke: all
25:14
Toby O’Rourke: sparks
25:15
Toby O’Rourke: more
25:15
Toby O’Rourke: creativity
25:16
Toby O’Rourke: and,
25:16
Toby O’Rourke: builds
25:17
Toby O’Rourke: on
25:17
Toby O’Rourke: our
25:17
Toby O’Rourke: Campground
25:17
Toby O’Rourke: of
25:17
Toby O’Rourke: the
25:17
Toby O’Rourke: Future
25:18
Toby O’Rourke: initiative,
25:18
Toby O’Rourke: which
25:18
Toby O’Rourke: we're
25:19
Toby O’Rourke: deeply
25:19
Toby O’Rourke: committed
25:19
Toby O’Rourke: to.
25:20
Toby O’Rourke: That's
25:20
Toby O’Rourke: my
25:20
Toby O’Rourke: favorite
25:20
Toby O’Rourke: part
25:20
Toby O’Rourke: of
25:21
Toby O’Rourke: convention
25:21
Toby O’Rourke: every
25:21
Toby O’Rourke: year.
25:21
Toby O’Rourke: I'm
25:21
Toby O’Rourke: looking
25:22
Toby O’Rourke: forward
25:22
Toby O’Rourke: to
25:22
Toby O’Rourke: that.
25:24
Marc Peterson: All
25:24
Marc Peterson: right.
25:25
Marc Peterson: I'm
25:25
Marc Peterson: going
25:25
Marc Peterson: to
25:25
Marc Peterson: be
25:25
Marc Peterson: a
25:25
Marc Peterson: little
25:25
Marc Peterson: selfish
25:26
Marc Peterson: about
25:26
Marc Peterson: this.
25:26
Marc Peterson: My
25:26
Marc Peterson: favorite
25:27
Marc Peterson: part,
25:27
Marc Peterson: I
25:27
Marc Peterson: love
25:27
Marc Peterson: building
25:28
Marc Peterson: relationship
25:28
Marc Peterson: and
25:28
Marc Peterson: idea
25:29
Marc Peterson: exchange
25:29
Marc Peterson: is
25:29
Marc Peterson: great,
25:30
Marc Peterson: but
25:30
Marc Peterson: I'm
25:30
Marc Peterson: going
25:30
Marc Peterson: to
25:30
Marc Peterson: be
25:31
Marc Peterson: in
25:31
Marc Peterson: the
25:31
Marc Peterson: murder
25:31
Marc Peterson: mystery
25:32
Marc Peterson: tomorrow
25:32
Marc Peterson: night.
25:33
Marc Peterson: Are
25:33
Marc Peterson: you
25:33
Marc Peterson: too?
25:34
Marc Peterson: Okay.
25:34
Marc Peterson: All
25:34
Marc Peterson: right.
25:35
Marc Peterson: Me
25:35
Marc Peterson: and
25:35
Marc Peterson: my
25:35
Marc Peterson: wife
25:36
Marc Peterson: are.
25:36
Marc Peterson: I,
25:36
Marc Peterson: you,
25:37
Marc Peterson: It
25:37
Marc Peterson: is
25:37
Marc Peterson: tonight.
25:37
Marc Peterson: Oh
25:38
Marc Peterson: my
25:38
Marc Peterson: gosh,
25:38
Marc Peterson: whatever.
25:38
Marc Peterson: No,
25:40
Marc Peterson: we
25:40
Marc Peterson: do
25:40
Marc Peterson: not,
25:41
Marc Peterson: but
25:41
Marc Peterson: we,
25:41
Marc Peterson: I
25:45
Marc Peterson: can
25:45
Marc Peterson: tell
25:45
Marc Peterson: you
25:45
Marc Peterson: this
25:46
Marc Peterson: much.
25:46
Marc Peterson: It's
25:46
Marc Peterson: going
25:46
Marc Peterson: to
25:46
Marc Peterson: be
25:46
Marc Peterson: a
25:46
Marc Peterson: riot
25:47
Marc Peterson: though.
25:47
Marc Peterson: So
25:48
Marc Peterson: it's
25:48
Marc Peterson: they
25:48
Marc Peterson: KOA
25:49
Marc Peterson: does
25:49
Marc Peterson: such
25:49
Marc Peterson: great,
25:50
Marc Peterson: whether
25:50
Marc Peterson: it's
25:50
Marc Peterson: the
25:50
Marc Peterson: OA
25:51
Marc Peterson: or
25:51
Marc Peterson: the
25:51
Marc Peterson: Care
25:51
Marc Peterson: Camps,
25:52
Marc Peterson: they
25:52
Marc Peterson: do
25:52
Marc Peterson: such
25:53
Marc Peterson: a
25:53
Marc Peterson: great
25:53
Marc Peterson: entertainment
25:55
Marc Peterson: and
25:55
Marc Peterson: that's
25:55
Marc Peterson: not
25:55
Marc Peterson: just
25:55
Marc Peterson: entertainment.
25:56
Marc Peterson: It's
25:56
Marc Peterson: networking.
25:57
Marc Peterson: You
25:57
Marc Peterson: can
25:57
Marc Peterson: associate
25:57
Marc Peterson: that
25:57
Marc Peterson: all
25:58
Marc Peterson: with
25:58
Marc Peterson: it.
25:58
Marc Peterson: But
25:58
Marc Peterson: I,
25:59
Marc Peterson: He
25:59
Marc Peterson: said,
25:59
Marc Peterson: be
25:59
Marc Peterson: honest,
25:59
Marc Peterson: whoever,
26:00
Marc Peterson: and
26:00
Marc Peterson: that's
26:00
Marc Peterson: really
26:00
Marc Peterson: what
26:01
Marc Peterson: I'm
26:01
Marc Peterson: looking
26:01
Marc Peterson: forward
26:01
Marc Peterson: to
26:01
Marc Peterson: is
26:01
Marc Peterson: that
26:02
Marc Peterson: murder
26:02
Marc Peterson: mystery
26:02
Marc Peterson: dinner
26:02
Marc Peterson: tonight.
26:03
Marc Peterson: So
26:03
Marc Peterson: it's
26:04
Marc Peterson: going
26:04
Marc Peterson: to
26:04
Marc Peterson: be
26:04
Marc Peterson: great.
26:05
Nate Thompson: At
26:05
Nate Thompson: the
26:06
Nate Thompson: risk
26:06
Nate Thompson: of
26:06
Nate Thompson: being
26:06
Nate Thompson: boring,
26:06
Nate Thompson: I'm
26:07
Nate Thompson: going
26:07
Nate Thompson: to
26:07
Nate Thompson: bring
26:07
Nate Thompson: it
26:07
Nate Thompson: back
26:07
Nate Thompson: to
26:07
Nate Thompson: relationships
26:08
Nate Thompson: because
26:08
Nate Thompson: I
26:08
Nate Thompson: think
26:08
Nate Thompson: that's
26:09
Nate Thompson: super
26:09
Nate Thompson: key.
26:09
Nate Thompson: Certainly
26:10
Nate Thompson: has
26:10
Nate Thompson: been
26:10
Nate Thompson: for
26:10
Nate Thompson: us
26:10
Nate Thompson: to
26:11
Nate Thompson: the
26:11
Nate Thompson: point
26:11
Nate Thompson: where
26:11
Nate Thompson: we're
26:11
Nate Thompson: at
26:11
Nate Thompson: with
26:11
Nate Thompson: our
26:12
Nate Thompson: business.
26:12
Nate Thompson: But
26:12
Nate Thompson: I
26:13
Nate Thompson: think
26:13
Nate Thompson: it's
26:13
Nate Thompson: also
26:14
Nate Thompson: it's
26:14
Nate Thompson: through
26:14
Nate Thompson: the
26:14
Nate Thompson: relationships,
26:15
Nate Thompson: what
26:16
Nate Thompson: we
26:16
Nate Thompson: can
26:16
Nate Thompson: accomplish
26:16
Nate Thompson: together.
26:17
Nate Thompson: And
26:17
Nate Thompson: there's
26:17
Nate Thompson: a
26:18
Nate Thompson: person
26:18
Nate Thompson: that
26:18
Nate Thompson: we
26:18
Nate Thompson: work
26:18
Nate Thompson: with
26:19
Nate Thompson: that
26:19
Nate Thompson: has
26:19
Nate Thompson: this
26:19
Nate Thompson: mantra
26:19
Nate Thompson: that
26:20
Nate Thompson: has
26:20
Nate Thompson: stuck
26:20
Nate Thompson: with
26:20
Nate Thompson: me
26:21
Nate Thompson: that
26:21
Nate Thompson: I
26:21
Nate Thompson: love,
26:21
Nate Thompson: which
26:21
Nate Thompson: is
26:22
Nate Thompson: if
26:22
Nate Thompson: you
26:22
Nate Thompson: want
26:22
Nate Thompson: to
26:22
Nate Thompson: go
26:22
Nate Thompson: fast,
26:23
Nate Thompson: go
26:23
Nate Thompson: alone,
26:24
Nate Thompson: if
26:24
Nate Thompson: you
26:24
Nate Thompson: want
26:24
Nate Thompson: to
26:24
Nate Thompson: go
26:24
Nate Thompson: far,
26:25
Nate Thompson: go
26:25
Nate Thompson: together,
26:26
Nate Thompson: and
26:26
Nate Thompson: I
26:26
Nate Thompson: think
26:26
Nate Thompson: that
26:27
Nate Thompson: speaks
26:27
Nate Thompson: to
26:27
Nate Thompson: what
26:28
Nate Thompson: we're
26:28
Nate Thompson: doing
26:28
Nate Thompson: here
26:28
Nate Thompson: this
26:28
Nate Thompson: week.
26:29
Brain Searl: Alright,
26:30
Brain Searl: last
26:30
Brain Searl: question
26:30
Brain Searl: I
26:30
Brain Searl: have
26:30
Brain Searl: for
26:31
Brain Searl: Toby.
26:32
Brain Searl: Obviously,
26:33
Brain Searl: all
26:33
Brain Searl: your
26:33
Brain Searl: franchisees
26:34
Brain Searl: are
26:34
Brain Searl: here,
26:34
Brain Searl: or
26:34
Brain Searl: everybody
26:35
Brain Searl: that
26:35
Brain Searl: can
26:35
Brain Searl: make
26:35
Brain Searl: it
26:35
Brain Searl: this
26:35
Brain Searl: year,
26:35
Brain Searl: right?
26:36
Brain Searl: The
26:36
Brain Searl: people
26:36
Brain Searl: watching
26:36
Brain Searl: at
26:36
Brain Searl: home
26:36
Brain Searl: are
26:37
Brain Searl: the
26:37
Brain Searl: rest
26:37
Brain Searl: of
26:37
Brain Searl: the
26:38
Brain Searl: outdoor
26:38
Brain Searl: hospitality
26:38
Brain Searl: industry.
26:39
Brain Searl: What
26:39
Brain Searl: do
26:39
Brain Searl: you
26:39
Brain Searl: have
26:40
Brain Searl: to
26:40
Brain Searl: say
26:40
Brain Searl: to
26:41
Brain Searl: the
26:41
Brain Searl: rest
26:41
Brain Searl: of
26:41
Brain Searl: the
26:41
Brain Searl: industry
26:42
Brain Searl: about
26:42
Brain Searl: KOA?
26:43
Brain Searl: What
26:43
Brain Searl: do
26:43
Brain Searl: you
26:43
Brain Searl: want
26:44
Brain Searl: to
26:44
Brain Searl: communicate
26:44
Brain Searl: to
26:44
Brain Searl: the
26:44
Brain Searl: industry?
26:45
Toby O’Rourke: We
26:46
Toby O’Rourke: really,
26:46
Toby O’Rourke: we've
26:47
Toby O’Rourke: been
26:47
Toby O’Rourke: around
26:47
Toby O’Rourke: a
26:47
Toby O’Rourke: long
26:47
Toby O’Rourke: time,
26:48
Toby O’Rourke: 62
26:48
Toby O’Rourke: years
26:49
Toby O’Rourke: I
26:49
Toby O’Rourke: think
26:50
Toby O’Rourke: we've
26:50
Toby O’Rourke: led,
26:50
Toby O’Rourke: paved
26:51
Toby O’Rourke: the
26:51
Toby O’Rourke: way
26:51
Toby O’Rourke: on
26:51
Toby O’Rourke: a
26:51
Toby O’Rourke: lot
26:52
Toby O’Rourke: of
26:52
Toby O’Rourke: initiatives
26:52
Toby O’Rourke: in
26:52
Toby O’Rourke: outdoor
26:52
Toby O’Rourke: hospitality,
26:53
Toby O’Rourke: but
26:53
Toby O’Rourke: we're,
26:54
Toby O’Rourke: I
26:54
Toby O’Rourke: mean
26:54
Toby O’Rourke: it,
26:54
Toby O’Rourke: we
26:54
Toby O’Rourke: said
26:55
Toby O’Rourke: this
26:55
Toby O’Rourke: last
26:55
Toby O’Rourke: year,
26:55
Toby O’Rourke: it
26:55
Toby O’Rourke: was
26:56
Toby O’Rourke: our
26:56
Toby O’Rourke: slogan,
26:56
Toby O’Rourke: we're
26:56
Toby O’Rourke: just
26:56
Toby O’Rourke: getting
26:57
Toby O’Rourke: started.
26:58
Toby O’Rourke: There
26:58
Toby O’Rourke: is
26:58
Toby O’Rourke: so
26:59
Toby O’Rourke: much
26:59
Toby O’Rourke: energy,
27:00
Toby O’Rourke: so
27:00
Toby O’Rourke: much
27:00
Toby O’Rourke: innovation,
27:01
Toby O’Rourke: new
27:01
Toby O’Rourke: thinking,
27:01
Toby O’Rourke: we're
27:01
Toby O’Rourke: looking
27:02
Toby O’Rourke: to
27:02
Toby O’Rourke: advance
27:03
Toby O’Rourke: the
27:03
Toby O’Rourke: whole
27:03
Toby O’Rourke: business
27:04
Toby O’Rourke: and
27:04
Toby O’Rourke: hope
27:04
Toby O’Rourke: to
27:04
Toby O’Rourke: bring
27:05
Toby O’Rourke: everybody
27:05
Toby O’Rourke: along
27:05
Toby O’Rourke: with
27:05
Toby O’Rourke: us,
27:06
Toby O’Rourke: and
27:06
Toby O’Rourke: even
27:06
Toby O’Rourke: if
27:07
Toby O’Rourke: you're
27:07
Toby O’Rourke: not
27:07
Toby O’Rourke: a
27:07
Toby O’Rourke: KOA,
27:08
Toby O’Rourke: Please
27:08
Toby O’Rourke: connect
27:08
Toby O’Rourke: with
27:09
Toby O’Rourke: us.
27:09
Toby O’Rourke: Our
27:09
Toby O’Rourke: research
27:09
Toby O’Rourke: is
27:09
Toby O’Rourke: for
27:10
Toby O’Rourke: everybody.
27:10
Toby O’Rourke: The
27:10
Toby O’Rourke: ideas
27:11
Toby O’Rourke: are
27:11
Toby O’Rourke: to
27:11
Toby O’Rourke: advance
27:12
Toby O’Rourke: the
27:12
Toby O’Rourke: business.
27:12
Toby O’Rourke: I'm
27:12
Toby O’Rourke: all
27:12
Toby O’Rourke: about
27:13
Toby O’Rourke: category
27:13
Toby O’Rourke: growth.
27:14
Toby O’Rourke: Bringing
27:15
Toby O’Rourke: as
27:15
Toby O’Rourke: many
27:15
Toby O’Rourke: people
27:15
Toby O’Rourke: to
27:15
Toby O’Rourke: the
27:15
Toby O’Rourke: outdoors
27:16
Toby O’Rourke: as
27:17
Toby O’Rourke: we
27:17
Toby O’Rourke: can
27:17
Toby O’Rourke: is
27:17
Toby O’Rourke: what's
27:17
Toby O’Rourke: so
27:18
Toby O’Rourke: important.
27:18
Toby O’Rourke: We've
27:18
Toby O’Rourke: had
27:18
Toby O’Rourke: just
27:19
Toby O’Rourke: so
27:19
Toby O’Rourke: many
27:19
Toby O’Rourke: people
27:20
Toby O’Rourke: wanting
27:20
Toby O’Rourke: to
27:20
Toby O’Rourke: camp,
27:21
Toby O’Rourke: wanting
27:21
Toby O’Rourke: to
27:21
Toby O’Rourke: be
27:21
Toby O’Rourke: outside,
27:22
Toby O’Rourke: and
27:22
Toby O’Rourke: that's
27:22
Toby O’Rourke: good
27:23
Toby O’Rourke: for
27:23
Toby O’Rourke: all
27:23
Toby O’Rourke: of
27:23
Toby O’Rourke: us.
27:23
Toby O’Rourke: It's
27:23
Toby O’Rourke: good
27:24
Toby O’Rourke: for
27:24
Toby O’Rourke: all
27:24
Toby O’Rourke: of
27:24
Toby O’Rourke: our
27:24
Toby O’Rourke: business.
27:24
Toby O’Rourke: So
27:25
Toby O’Rourke: there's
27:25
Toby O’Rourke: just
27:26
Toby O’Rourke: so
27:26
Toby O’Rourke: many
27:26
Toby O’Rourke: good
27:26
Toby O’Rourke: things,
27:27
Toby O’Rourke: good
27:27
Toby O’Rourke: reasons
27:28
Toby O’Rourke: to
27:28
Toby O’Rourke: be
27:28
Toby O’Rourke: a
27:28
Toby O’Rourke: part
27:28
Toby O’Rourke: of
27:28
Toby O’Rourke: this
27:28
Toby O’Rourke: business
27:28
Toby O’Rourke: right
27:29
Toby O’Rourke: now,
27:29
Toby O’Rourke: and
27:29
Toby O’Rourke: KOA
27:30
Toby O’Rourke: or
27:30
Toby O’Rourke: not,
27:30
Toby O’Rourke: we're
27:31
Toby O’Rourke: excited
27:31
Toby O’Rourke: about
27:31
Toby O’Rourke: it.
27:33
Brain Searl: tHank
27:33
Brain Searl: you
27:33
Brain Searl: guys.
27:33
Brain Searl: I
27:33
Brain Searl: appreciate
27:34
Brain Searl: you.
27:34
Brain Searl: I
27:34
Brain Searl: didn't
27:35
Brain Searl: even
27:35
Brain Searl: appear
27:35
Brain Searl: on
27:35
Brain Searl: camera.
27:35
Brain Searl: I
27:36
Brain Searl: feel
27:36
Brain Searl: like
27:36
Brain Searl: the
27:36
Brain Searl: entire
27:36
Brain Searl: episode,
27:36
Brain Searl: so
27:36
Brain Searl: it's
27:36
Brain Searl: probably
27:37
Brain Searl: gonna
27:37
Brain Searl: be
27:37
Brain Searl: way
27:37
Brain Searl: better
27:37
Brain Searl: for
27:38
Brain Searl: everybody
27:38
Brain Searl: at
27:38
Brain Searl: home.
27:39
Brain Searl: Thanks
27:39
Brain Searl: for
27:39
Brain Searl: joining
27:39
Brain Searl: us
27:39
Brain Searl: on
27:39
Brain Searl: another
27:39
Brain Searl: episode
27:40
Brain Searl: of
27:40
Brain Searl: MC
27:40
Brain Searl: Fireside
27:40
Brain Searl: Chats.
27:41
Brain Searl: We'll
27:41
Brain Searl: see
27:41
Brain Searl: you
27:42
Brain Searl: guys
27:42
Brain Searl: next
27:42
Brain Searl: week
27:42
Brain Searl: and
27:42
Brain Searl: really
27:43
Brain Searl: appreciate
27:43
Brain Searl: y'all
27:43
Brain Searl: being
27:43
Brain Searl: here.
27:44
Brain Searl: Take
27:44
Brain Searl: care.
27:44
Nate Thompson: Thank
27:44
Nate Thompson: you.