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Field Note #044 | The Expert In The Room Is Often The Room
There is a type of expertise that nobody hired and nobody trained. It lives in the arrangement of the room.
Consider the agenda order and the distance between the screen and the person who always seems to know what to do next.
Remove the individual, and the arrangement frequently produces a similar expert.
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In this episode, we examine Distributed Expertise — one of the most consequential and least studied phenomena in professional life.
We look at why organisations misread where their intelligence lives.
We examine what happens when the arrangement changes and the expertise doesn't follow…
The skinny
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