Latest / OneLegUpAlex Media / One Leg Up 6-27-24 : Get-Looped Goes Golfing With Small Biz Owners This August
Transcript
- 0:02Here's your host, Alex Darren. Well, this will make Alex san Philippo,
- 0:08the man behind Pommatch, very happy, as this is my very first
- 0:12follow up interview to someone I connected with on Popmatch not too long ago.
- 0:16Chris Lautenschlager joins me again from Get Loup. Thanks for joining me, Chris,
- 0:21it's a pleasure to be here. Alex. You're you know, you're
- 0:24a great host, and I'm happy to be able to support you and your
- 0:28audience. Well, so we're talking about small business once again. You know,
- 0:31I see these different companies putting on small business Weeks and small business months.
- 0:36But how has your progress been in helping businesses have one leg up as
- 0:40a small business? How's your progress since we last talked. So, you
- 0:44know, one of the things that we wanted to discuss is the fact that
- 0:47I'm having a small business uh celebration, golf outing and charity event, and
- 0:53there's a there's a number of reasons why I'm I'm supporting that and I'm sponsoring
- 0:58this. Just to get the actually, since we're talking about sponsoring it is
- 1:03you can find out about it at www dot get hyphenlooped dot com. It's
- 1:08at Glen Flora Country Club, which is a private club established in nineteen hundred.
- 1:14It's a beautiful course. It's because it's private, it's rarely available to
- 1:19the public. So this is an opportunity. I'm only being able to offer
- 1:23this because of a friendship with a person who's a member, a good friend
- 1:27of mine. And it's on August Monday, August twelfth. So the purpose
- 1:33of this is a couplefold Alex. One is to have fun. Okay,
- 1:41I've been talking with a lot of small business people and I talked I'm a
- 1:45chatty guy, and if you if I walk into your store, the likelihood
- 1:49is is I'm going to strike up a conversation and we're going to talk about,
- 1:53you know, a number of different things, including how are things going?
- 1:57And it's it's hard right now. People are finding that their customers are
- 2:04pulling back. Another actually a restaurant that I frequented quite a bit and really
- 2:10really liked. My girlfriend and I were going for a walk recently and as
- 2:15we walked by, we noticed that they closed, which broke my heart.
- 2:20It's kind of like there's another restaurants are really struggling, so and talking to
- 2:29small business owners, I'm hearing that it's hard. So what I'm doing is
- 2:35twofold. One is to have some fun again. You know, I'm creating
- 2:39this event to bring small business owners together and to celebrate their business and to
- 2:47give them an opportunity to have some fun. And you know, this is
- 2:52going to not just be a golf event, but they'll be contests, they'll
- 2:54be raffles, they'll be prizes, there'll be a big uh pig roast dinner.
- 3:01It's going to be outside on the patio. It's going to be really
- 3:06a lot of fun. We're really looking forward to it. Uh. The
- 3:09other though, is to allow small business owners to be able to network and
- 3:16talk with each other. You know, there's one of the challenges of being
- 3:23the owner, the person, the one responsible for all the decisions, is
- 3:30you don't often have a lot of opportunity to talk with other people. You
- 3:37know, it's difficult, particularly in challenging times or when you have difficult situations
- 3:43going on. Who do you talk with? Do you talk with your you
- 3:46know, your your partner, your spouse potentially yes, but I know a
- 3:51lot of a lot of owners don't necessarily have that relationship or want to have
- 3:58that conversation. When when they go home, often there's no one at work
- 4:02that they can talk with about this. So having the opportunity to talk with
- 4:06other business owners that are going through similar situations, similar experiences, and we
- 4:15create a format in which you know, I'm the EMC, so I try
- 4:18to keep it light and have fun, but I also try to make it
- 4:23informative. So we'll identify a topic that people want to have a conversation about.
- 4:30You know, two of the topics that are really relevant today are employee
- 4:36retention, identification and retention, hiring and retention, and the other is surviving
- 4:43the increased cost tsunami that people are experiencing. So giving people a chance to
- 4:51network talk about certain topics that are at the forefront of their mind that they
- 4:56don't have a chance to have a conversation with others about very often is another
- 5:01reason for this event. So having fun UH, being able to network and
- 5:08have conversation and and and insight from other business owners. And then the last
- 5:13one is to provide a charity opportunity. I have a friend, he's a
- 5:17small business owner. He's one of the sponsors of the golf event Deerfieldsychlorry.
- 5:23They're in UH they're in Deerfield on Waukegan Road. Great, great, great,
- 5:29family oriented second generation bicycle store. Uh. They uh sponsor a charity.
- 5:38It's called Holy Spokes, and Holy Spokes provides refurbished bicycles and new helmets
- 5:44to underprivileged kids that are in Waukegan, Illinois, North Chicago, Illinois,
- 5:49an area that doesn't have all of the uh, all of the wealth that's
- 5:57generally associated with the North Shore chicag So we provide an opportunity for young people
- 6:02to be able to get access to bicycles, get access to helmets, and
- 6:06again to have some of the some of the things that so many of us
- 6:12often take for granted when we're younger or have our own kids. I will
- 6:16put the link to Holy Spokes in the in the description below on the podcast.
- 6:20So that's that's great to know about. You know, small business owners,
- 6:27I'd be like love to give back. I feel like you guys give
- 6:30back the most of you know. I don't want to put down corporations,
- 6:33but it's true small business owners reach out more. Wouldn't you say absolutely?
- 6:38You know in one of the speeches that I that I that I give to
- 6:42associations or to different audiences. I talk about the fact that I, you
- 6:49know, grew up and in a small business household, so I know what
- 6:55that environment is like, of how everyone in your family is all in on
- 7:00supporting the business. And then when my father passed unexpectedly, I essentially made
- 7:08the choice of going and working for large corporations. You know, I followed
- 7:15the pathway that is suggested by society of going to the best schools, getting
- 7:19the best degree, going to the biggest jobs, trying to get the most
- 7:25impressive job and make the most money working for corporation. And I found that
- 7:30incredibly unsatisfying. And it really started when I came to the realization that corporations
- 7:40don't love you. They don't love me, they don't love you, they
- 7:43don't love their employees and what they're designed for. And again I'm not saying
- 7:50it's bad. In fact, I'm a capitalist. I believe in capitalism.
- 7:55But corporations are designed to support their shareholders, and shareholders are there number one
- 8:00focus shareholders and management. Management seems to put a priority over their own jobs
- 8:07above their employees. Often it's a it's a selfish thing, but it's a
- 8:11reality. So corporations don't seem to have the level of care and consideration that
- 8:20for their team, for their employees that small business owners do. You know,
- 8:26most small business owners that I know are some of the most generous,
- 8:30kind hearted, respectful individuals that are out there, and they care for their
- 8:35their team, for their employees, for their customers as if their family.
- 8:41They're not just another number. They're not just another cog in the machine.
- 8:46They're deeply focused on. They're not just a customer. They're like part of
- 8:50the family, as you say, They're more than just a customer, right,
- 8:54very much so. And that's one of the reasons why I'm such an
- 8:58advocate and suggesting strongly to young people that they consider small businesses as a viable
- 9:07and preferred alternative to being employed. All right, now, let's say you
- 9:15mentioned a while ago about the economy, right, and I just feel like,
- 9:18right now, everybody's looking at this Dow Jones, we're looking at the
- 9:20sock market. Oh, that looks pretty good. But when you come down
- 9:24to it, it's on the ground level folks that are running their businesses that
- 9:28are hurting the most right now. Right So, who cares what Wall Street's
- 9:31doing, It's it's how you're impacting the wallet of those on the ground.
- 9:35You know, if you understand how the stocks work and and and actually how
- 9:39macroeconomics work. When stocks go up, stocks are primarily owned by by financial
- 9:46institutions, you know, pension funds, and many will argue that those support
- 9:54union workers and those on pensions, but and small time investors. But the
- 10:00reality is is that the majority of stocks are owned by wealthy, wealthy individuals,
- 10:05and so when stocks go up but GDP goes down, that's a massive
- 10:11transfer of wealth from those that are working to those that have assets. And
- 10:16that's what's been going on ever since two thousand and eight. There's been a
- 10:20massive transfer of wealth to the extraordinarily wealthy, and the regular middle class is
- 10:28virtually nonexistent. Now it's been wiped out, and those that are struggling on
- 10:33trying to support their business are doing exactly that because GDP is contracting. You
- 10:41know, I have a friend he owns a couple of coffee shops, and
- 10:45as he put it, sales have finally returned to pre pandemic levels twenty nineteen
- 10:52levels, and it took a number of years, but costs are at twenty
- 10:58twenty four levels, which are almost double what they were before. So he's
- 11:03looking to close one of his coffee shops. They're putting in more and more
- 11:09hours because they can't afford to hire outside people anymore. So he's feeling super
- 11:16super pressured as margins are getting crushed. And this is a common theme throughout
- 11:22the economy. You know, I'm not going to get into politics, but
- 11:26I am going to acknowledge that this concept that everything is honky dory in the
- 11:35economy is just playing false unless you're part of the investor class, all right,
- 11:43And yeah, I mean I was going to post as around the time,
- 11:46a little before the debate, and I feel like this is such a
- 11:48crucial conversation that won't be heard on the debate. I don't think it will
- 11:50be anyway, because they're gonna have focus about anything else. But the hell
- 11:54of the small business should be a debate topic, shouldn't it. I believe
- 11:58so. You know, almost fifty percent of the population is employed by small
- 12:03businesses, and it's a huge portion of our economy. Uh. There used
- 12:09to be a time in which people commonly said that small businesses are the backbone
- 12:13of this economy. I still believe that they just don't have the voice at
- 12:22the table. They don't have a seat at the table. They don't have
- 12:24the ability to be able to promote their agenda as well as a large,
- 12:30multi international sovereign corporation. You know, I wonder about this golf out and
- 12:41so you're gonna you have a lot of small businesses in your time at get
- 12:43Looped. Are they going to be there as well? I mean, is
- 12:46at the core of those who man we plan on having one hundred different golf
- 12:50We plan on having one hundred golfers there, so that'll be you know,
- 12:52how many businesses will be there is to be determined because groups are coming together
- 12:58from companies, but we plan on having one hundred, one hundred you know,
- 13:05slots for small business owners to come and join us. And that's going
- 13:09to be such a break from everything right to just as as you mentioned earlier,
- 13:15are you insinuing though that they don't get much social time unless they're on
- 13:18the golf course, Like basically those kind of moments are where they get the
- 13:20social time. Everything else is so busy because of what's going to be going
- 13:24on the last five years to try and keep their business going very much so,
- 13:28Alex, you know, I've I've had personally had a lot of professional
- 13:33success and working on golf courses, and you know, people are like,
- 13:37why do you why do you play golf? It takes so much time.
- 13:41It's you know, frustrating, and this and that, and there's a number
- 13:45of reasons, but the number one reason is the time I get to have
- 13:50four uninterrupted hours of time with people that I want to talk with, usually
- 13:58friends, often business prospects of you know, I don't have to just sit
- 14:05across from a desk and have my twenty minute sales pitch or my our PowerPoint
- 14:11presentation. I actually get to have a conversation, a conversation, a dialogue,
- 14:18a Q and A in which we're actually discussing and hearing each other.
- 14:24That's so valuable, not only in regards to the creation and building of relationships,
- 14:31but of building business. As I was saying, there seems to be
- 14:37the you know, people's guards come down, people are less defensive. People
- 14:46like being outside in the sun and in the fresh air and in the greenery.
- 14:52It's some of the most beautiful places I've been to in the world,
- 14:56have been on golf courses, just literally stunning. And to be able to
- 15:01have that private time. That uninterrupted time and a healthy, beautiful environment seems
- 15:09to be really conducive to the building of relationships, friendships and partnerships in business.
- 15:16Chris Loamslagers as we're talking to I'm so glad we're having this conversation because
- 15:18I gotta ask you this. We're on the golf course in the corporate world
- 15:22and is a very different than than in the role you're in now. So
- 15:26I was in sales and I found that some of my most successful experiences in
- 15:35sales was on golf courses. I found that it allowed me to differentiate myself
- 15:39from my competitors. It allowed me to be able to build a relationship with
- 15:46my clients. So even in a corporate environment, you know, most people,
- 15:54most people don't do things that are out of the ordinary in a corporate
- 15:58environment, I had to fight to go and prove that my time on a
- 16:04golf course was actually not just a boondoggle that I could actually generate sales it
- 16:10was. It was not something that was initially approved or or or considered to
- 16:15be prudent. So the nature of being in a corporation is conformity, you
- 16:26know. They I'm sure there are certain departments or environments in which they tried
- 16:32to encourage creativity. But I've found that the people that are survive in a
- 16:38corporate environment the longest are the ones that speak up the least, that create
- 16:45the least amount of friction, that are go along kind of people and are
- 16:56really not very innovative at all. So I know that with you know,
- 17:02actually even like look at some of the larger companies now, you know,
- 17:07Google, Apple, These are corporations that used to be renowned for their innovation
- 17:12and there in their uh, their creative culture. But I have to say,
- 17:21the people that I talk with at Google, now it's just another job.
- 17:26It's sure they pay well, sure there's benefits, but those benefits are
- 17:30available in a lot of tech companies. Now it's really nothing special. It's
- 17:37another job. It's kind of like working. It's kind of like the financial
- 17:41how the financial sector used to be in the eighties is how tech is in
- 17:45today's world. You know, there's some prestige and and and glamour associated with
- 17:51it, But coming from someone who worked for some of the largest financial firms,
- 17:57most prestigious financial firms during the eighties and nineties, I'm going to be
- 18:02fair here. It's not all negative. It's not all negative. Okay.
- 18:07What I will say about those organizations and Google and Apple is that because they
- 18:12pay a premium and because there is some some lingering panash associated with their with
- 18:22their brand, they do get really bright people working there. One of the
- 18:27things that I did like in regards to working for a larger organization is that
- 18:33it was a broader level of diversity because it came outside of just the local
- 18:38area. It was literally I was traveling internationally. I was I was working
- 18:42internationally, so I got exposure to a lot of different cultures and some really
- 18:48super bright people. Okay, that was truly the benefit. But in regards
- 18:55to you know, a lot of people go to work for these larger organizations
- 19:00hoping that it provides a greater level of stability, and it just doesn't.
- 19:07If anything, I know small businesses that will do. The business owner will
- 19:12sacrifice his own his own salary, his own benefits, his own perks to
- 19:22keep that business alive, to keep those people in his organization. And I
- 19:26don't know anyone in management in the corporate environment that will put anyone above or
- 19:33beyond his own paycheck, his or her own paycheck, right, And that's
- 19:37the difference. Now, I feel like you've written about all these experiences get
- 19:41looped, right, So you've written this book about it, and we last
- 19:44talked about the introduction of the book. Tell us how that's been going.
- 19:47Did you end up on a book tour it all since your last talked,
- 19:48or how you've been pushing this book. The book came out a couple of
- 19:52years ago, and the book was actually my foray into this space. It
- 19:57was kind kind of qualifying the thoughts that I had in regard to this because
- 20:04the pandemic had come out and I saw how it was damaging, destroying small
- 20:11businesses, and I just felt it was so wrong. And I was pretty
- 20:15vocal about it to the people that I was talking about, and my girlfriend
- 20:22encouraged me to write down my thoughts. She was like, you know,
- 20:25we were spending a lot of time at home, obviously, and she's an
- 20:30entrepreneur, she owns her own businesses and she works hard, and she's like,
- 20:34why don't you, you know, talk about this right about this,
- 20:40because you know, she thought that she thought that there was merit behind many
- 20:44of the discussions, many of the ideas that I was talking about in regards
- 20:47to how important small businesses are to the fabric of our communities. So that's
- 20:52how the Prosperity Loop was created. Was that was about two years ago.
- 21:00And now really where my focus is is on doing events, on being a
- 21:06professional speaker, on speaking to either companies private companies, small private companies.
- 21:11And a lot of people have the misnomer that when they hear small, they
- 21:15think of like ten and under. You know, small in definition is five
- 21:19hundred employees and other and under. It's really the aspect of private ownership of
- 21:26a company. Being private is the big differentiator. It allows them to be
- 21:30able to make choices and create environments that are not in conformity or being forced
- 21:37by shareholders. And by giving speeches in regards to the importance of small businesses
- 21:48or the importance of values within a small business environment, that's allowed me to
- 21:52be able to broaden my message and I think have a really positive impact on
- 21:57those that I come in contact with. The golf audience is just something that
- 22:02I love to play golf, and I thought it would be fun. So
- 22:03sure, let's put this together and see how it goes. And I love
- 22:07the year putting your heart and soul into it. Now I got to ask
- 22:10you this, as you mentioned contact, are you working with any New Yorkers
- 22:12because I see we have a last checked as two two point three million small
- 22:18businesses probably growing since that. I mean, it feels like New York itself
- 22:22doesn't really cater to or recognize or honor the small businesses that make up a
- 22:30lot of its economy. Isn't that a shame? It is? You know,
- 22:33I lived in New York City in Manhattan for twenty two years, and
- 22:37so I know Manhattan really well. You know they Again, most people think
- 22:42of Manhattan and all those skyscrapers as being home to large public organizations, and
- 22:48it used to be most of them are moving out of the state now in
- 22:52the city because of the challenges associated with living there. But most of those
- 22:59skyscrapers, most of those buildings lining all those streets, are everything from all
- 23:04those retail businesses that are on that are on the main floor that are street
- 23:10facing to within them. If you go into any building and look at the
- 23:14at the tenant roster, those are mostly small private businesses. So it's really
- 23:23eye opening when you start to become cognizant of just how impactful and how prominent
- 23:30small businesses are small private businesses are throughout areas, even even as as metropolitan
- 23:38as New York City. All right, well, I'm being a small business
- 23:42impact on you know, their impact on what's going to happen to them.
- 23:48When in Chicago over there the Bears might actually leave the heart of the city.
- 23:52Isn't going to hurt small businesses? And don't sports help the vitalization of
- 23:56small businesses? I feel like it does. So I'm a sports fan,
- 24:03but I'm also a capitalist, and I'm gonna I'm going to argue with you,
- 24:07Alex that giving tax right offs to extraordinarily wealthy private business owners that just
- 24:15happen to own sports franchises that are worth a lot of money is not the
- 24:19best use of the public's funds. So you know, Yankee Stadium costs a
- 24:25billion dollars. I thought the Steinbrunners were doing pretty well before they received a
- 24:29billion dollars in taxpayer funding. Stevie Cohen owns the New York Mets. He
- 24:36seems to be doing pretty well on his own. I don't think we need
- 24:38to support him in any way, shape or form. So I'm gonna slightly
- 24:44disagree with you on that, Alex. I love sports. The Bears are
- 24:48fine team. I think they're going to be they they drafted well, they're
- 24:52going to do well. I think they're struggling in regards to Chris, I
- 24:56gotta ask you this though, When you know the government doesn't really help out
- 25:02the small business, isn't that then so important that you and I and others
- 25:06look out for each other. I think that's what America is the end of
- 25:08the day, We're all looking out for each other, right, So that's
- 25:11that's why this golf out and is so important. It helps you guys look
- 25:15out for each other. Yes, on the golf course, but the principle
- 25:17is the same. I think community is one of the greatest contributions that small
- 25:23businesses provide. Is the you know, the connection that we have to our
- 25:29neighbors. When I walk into certain stores, when I walk into certain restaurants,
- 25:33they know who we are, they like who we are, and vice
- 25:40versa. I think that connection that their kids go to schools in the neighborhood
- 25:45that we live in, that we see them in the neighborhood is important.
- 25:51So yes, I believe the community is one of the greatest contributing factors that
- 25:56small businesses bring to the table. And that's why I've loved connecting with you,
- 26:03because you're you're looking out for a lot of different folks across the country,
- 26:06not just in Chicago, right am, I right on that. I
- 26:10just I it's this is a national message that it's in all of our interests
- 26:15to support to support our local businesses. You know, when I buy a
- 26:21book, I buy a book from my local bookstore. I don't buy from
- 26:26big box stores. When I go to a hardware store, I go to
- 26:30the locally owned hardware store. I don't go to a big box store in
- 26:34which the employees don't feel like they're being treated well and they don't treat their
- 26:38customers well. I those large corporations don't really seem to have the interests of
- 26:48the customer really at heart, and they don't they don't have the worker interests
- 26:52either, because you know, these guys there are certain sectors trying to unionize
- 26:56in the corporation. They're striking downizations. I mean, it just goes to
- 27:02show you how self involved in not really caring about even their own people they
- 27:07are when they strike down a union attempt. I'm sure you're following that as
- 27:11well. Yes, and really it's just a matter of continuing to highlight and
- 27:19vocalize the fact that there's these discrepancies, these imbalances that we as consumers have
- 27:30the ability to influence. Our dollars matter, our economic choices matter. Subsequently,
- 27:37be conscious of where you spend your money, because there's karma, there's
- 27:42economic kmma, so to speak. The more that you support those that care
- 27:47for you, the better are all of our lives will be Love that And
- 27:52one thing about the restaurants. One of my local restaurants that I've used since
- 27:56I moved to Queen's actually now only opens onto Tuesday through Sunday. They've cut
- 28:00out Mondays and that's I'm hoping to get back to Mondays. But that's sort
- 28:04of a sign. Do you find small business you talk to are having to
- 28:07cut hours in such a Jurassic way like that, they're they're strapped and they're
- 28:14either they're they're I don't know of a lot of small businesses right now that
- 28:19are that are really hitting it out of the park. They're struggling. So
- 28:26it's it's it's a difficult time for for those that don't have political connections anyways.
- 28:33With that, Alex, I'm gonna need to close this down. I
- 28:37so appreciated our conversation and I look forward to having you come and joining the
- 28:44golf outing. That would be great. We'll fall up on that off air,
- 28:47but Chris, thank you so much for joining us. Get looped Chris
- 28:49Lavenslager follow them on LinkedIn. Thank you all right, Hang, I want to say