Ep 25: Do workers in high-risk industries use and value procedures?
Are your safety procedures effective aids to help navigate safe and reliable work? Do you know? And, do your workers use and value those procedures?
Today we're uncovering the painful realisation of how a compliance culture can erode trust, disengage workers and leave you dangerously exposed when things go wrong.
Today's study is Peres, S. C., Smith, A., & Sasangohar, F. (2020). Worker-centered investigation of issues with procedural systems: Findings from interviews with a representative sample of workers in high-risk process industries. Journal of Loss Prevention in the Process Industries…
The skinny
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