RS198: How Can Fleets Turn Summer Breakdowns Into A Proactive Uptime Strategy?
As summer freight demand climbs and temperatures push equipment and drivers to their limits, fleets face a familiar but costly challenge: roadside breakdowns that ripple far beyond the truck itself. In this episode of RoadSigns, host Michael Freeze sits down with Alex Fraser, Vice President of Customer Operations at Cox Fleet, to unpack how breakdowns test a fleet's safety, compliance and customer service systems all at once. Fraser draws on his work with fleets and service providers to explain how stretched service networks and driver safety concerns intersect during the industry's most…
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