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Usage-Based AI Pricing: Why MSPs Must Own Consumption Records Before Renewals
Vendors are shifting to usage-based billing for enterprise AI tools, creating information and contract risk as consumption and related costs become less predictable for buyers. Microsoft’s change to Microsoft 365 Copilot Business licenses—sold through the Cloud Solution Provider program—illustrates this, as billing now includes a metered component tied directly to user activity instead of just fixed seat pricing.
From November 2nd, each new Copilot license carries a $10 per-user monthly spending default, adjustable by the customer. This applies to both standalone and bundled licenses, with…
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