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610 CKTB | On the Menu: How Fast-Food Apps Track Your Data · Kvetch & Release

• 0:00
  Speaker 1: But right now, then every Friday morning, at this time,
• 0:04
  Speaker 1: it is a time for another edition of led Key's
• 0:07
  Speaker 1: Got to take. Good morning, John led Key.
• 0:10
  Speaker 2: Good morning Jean Beliitis.
• 0:12
  Speaker 1: Now I'm one of these guys. I've got different apps
• 0:14
  Speaker 1: on my phone for getting a discount at a coffee
• 0:17
  Speaker 1: place or burger or something like that. But holy cow, Ledg,
• 0:23
  Speaker 1: I just saw this wild story about a reporter who
• 0:27
  Speaker 1: requested his McDonald's data and got back a dossier that's
• 0:33
  Speaker 1: five hundred and fifteen pages long. Now, what on earth
• 0:37
  Speaker 1: is McDonald's doing with a file that thick on one
• 0:41
  Speaker 1: guy who may occasionally buy a big Mac Like this
• 0:45
  Speaker 1: shocked me.
• 0:46
  Speaker 2: Yeah, I mean listen, if CIESUS builds a five hundred
• 0:49
  Speaker 2: page file on you, I hope you're trafficking in weapons
• 0:52
  Speaker 2: great platonium quite frankly, because this is wild. When McDonald's
• 0:56
  Speaker 2: does it, it's because you ordered a mcflurry at two
• 0:58
  Speaker 2: fourteen in the morning, because because you've lost control of
• 1:01
  Speaker 2: your life and you're spiraling out of control. I mean,
• 1:04
  Speaker 2: they logged his GPS, the time stamps, every single code
• 1:07
  Speaker 2: that he ever entered. They've got a more granular understanding
• 1:10
  Speaker 2: of this man's Circadian rhythm than his therapist. They know
• 1:13
  Speaker 2: when he's happy, they know when he's sad, they know
• 1:15
  Speaker 2: when he's driving, they know when he's doing good, they
• 1:17
  Speaker 2: know when he's doing bad. They're worse than Santa Claus here,
• 1:19
  Speaker 2: and it's all to risk it for a what snack wrap?
• 1:22
  Speaker 2: This is wild?
• 1:23
  Speaker 1: Yeah? Now, is this just a shall we call it
• 1:27
  Speaker 1: a glorified digital receipt? Or are these apps actually using
• 1:31
  Speaker 1: artificial intelligence to predict not what you've done, but what
• 1:35
  Speaker 1: you're going to do next?
• 1:37
  Speaker 2: Now, this is this is far more than a receipt.
• 1:39
  Speaker 2: This algorithm MI receipt that has come out, if you
• 1:43
  Speaker 2: will this dossier. It gave the reporter a customer attrition
• 1:47
  Speaker 2: likelihood score of zero zero. That means they're never going
• 1:51
  Speaker 2: to leave. That's not a customer profile, that's a hostage message.
• 1:56
  Speaker 2: The app predicted that he would spend exactly twenty nine
• 1:59
  Speaker 2: dollars and fifty cents over the next six weeks, tagged
• 2:02
  Speaker 2: his lifestyle as on the go lunch in a rush,
• 2:05
  Speaker 2: which is corporate code for I guess eating sadness in
• 2:07
  Speaker 2: a parksida and a parking lot. But they're not logging
• 2:11
  Speaker 2: what you bought yesterday they're mathematically modeling what your next
• 2:14
  Speaker 2: emotional breakdown is going to be in scheduling it at
• 2:16
  Speaker 2: the drive through.
• 2:18
  Speaker 1: Now this sounds like a tech story out of Silicon Valley,
• 2:20
  Speaker 1: but I remember, we've seen this happen right here in
• 2:24
  Speaker 1: Canada with Tim Horton's. Remember that. Remind everybody what happened.
• 2:28
  Speaker 2: Yeah, we are not immune here. We shouldn't be looking
• 2:31
  Speaker 2: all smug in our Canadian tuxedos. Quite frankly. In a
• 2:35
  Speaker 2: twenty twenty Canadian reporter, then Canadian reporter James McLoud, he's
• 2:38
  Speaker 2: left the industry. I interviewed him about this down here
• 2:41
  Speaker 2: in Windsor on our local radio station. He felled a
• 2:43
  Speaker 2: privacy request through Tim Horton's and it turns out that
• 2:46
  Speaker 2: the app at that time was pinging his GPS every
• 2:49
  Speaker 2: few minutes of every day for like, I think, over
• 2:51
  Speaker 2: a year. Even when the app was completely turned off
• 2:54
  Speaker 2: and closed, it logged when he slept, where he worked,
• 2:57
  Speaker 2: where he slept, where he vacation, and my personal favor,
• 3:00
  Speaker 2: every single time he visited a competitor coffee shop. I mean,
• 3:03
  Speaker 2: Tim Mortons had the obsessive jealous energy of an ex
• 3:06
  Speaker 2: girlfriend standing in the bushes outside your windows, screaming I
• 3:09
  Speaker 2: saw you with machiato, James. Was the double double not
• 3:12
  Speaker 2: good enough for you?
• 3:15
  Speaker 1: Okay? So when Tim Horton's got caught redhanded tracking people
• 3:19
  Speaker 1: twenty four to seven, even with the app closed, I
• 3:23
  Speaker 1: forget what was the fallout?
• 3:25
  Speaker 2: Oh? It was great. Everybody got thousands of dollars and
• 3:27
  Speaker 2: there was no issue. On kidding, I'm joking with orse
• 3:29
  Speaker 2: not did our laws bite back? No, we don't have
• 3:32
  Speaker 2: privacy laws with teeth. We have privacy laws that are
• 3:34
  Speaker 2: like a jelly filled donut. Four privacy commissioners from different
• 3:39
  Speaker 2: provinces investigated and proved that Tim Mortons did break federal law,
• 3:43
  Speaker 2: and the grand legal penalty under that was a class
• 3:46
  Speaker 2: action settlement where Tim Mortons offered affected Canadians a free
• 3:51
  Speaker 2: hot drink and a big good. Canadians surrendered their fundamental
• 3:55
  Speaker 2: human rights to location privacy, and the Canadian justice system
• 3:58
  Speaker 2: valued that dignity at a dollar eighty cent sour glazed donut.
• 4:03
  Speaker 1: Okay, So if I get rid of the apps on
• 4:06
  Speaker 1: my phone, I should I should be Okay, but you're saying, now,
• 4:11
  Speaker 1: what happens is something called flock safety cameras. What's that
• 4:16
  Speaker 1: out of they work.
• 4:17
  Speaker 2: Yeah, so this is the genius of the Dystonium just
• 4:20
  Speaker 2: opian upgrade. I mean, so you think that you can
• 4:23
  Speaker 2: delete the app Checkmate, corporate overlord. But if you've been
• 4:26
  Speaker 2: watching US media primarily right now, this is coming out
• 4:29
  Speaker 2: from there. But having said that, we have seen a
• 4:32
  Speaker 2: couple municipalities and private organizations in Canada looking to implement this.
• 4:38
  Speaker 2: These are cameras that are all on a grid, so
• 4:41
  Speaker 2: private companies across North America can sign up, law enforcement
• 4:44
  Speaker 2: can sign up, public organizations can sign up, and all
• 4:48
  Speaker 2: of the cameras are fed into one AI model and
• 4:51
  Speaker 2: they use it to if they advertise. For example, if
• 4:54
  Speaker 2: a car gets jacked and there's a child in the backseat,
• 4:56
  Speaker 2: they're able to find that car on the streets with
• 4:59
  Speaker 2: it minutes to an hour. And the thing is is
• 5:03
  Speaker 2: they're not just reading license plates, they're recording the cars make, model, color,
• 5:07
  Speaker 2: the dent and the bumper from when you backed into
• 5:10
  Speaker 2: that you know, traffic light or the mailbox. So while
• 5:13
  Speaker 2: you can opt out of these apps, you can't opt
• 5:15
  Speaker 2: out of existing on ashphalt to go buy paper towels.
• 5:18
  Speaker 2: And the problem is is that we have seen in
• 5:21
  Speaker 2: the US there are some police officers who are using
• 5:24
  Speaker 2: this type of AI camera tracking of individuals and vehicles
• 5:28
  Speaker 2: to you know, spy on their ex girlfriends or their spouses.
• 5:31
  Speaker 2: And so there's privacy.
• 5:32
  Speaker 1: Concerns there, Yeah, concerns putting it mildly. And listen, you
• 5:38
  Speaker 1: also told me that private shopping centers and mall owners
• 5:41
  Speaker 1: are buying these AI license plate readers, and is this accurate?
• 5:46
  Speaker 1: They're feeding the data straight to police. I mean doesn't
• 5:49
  Speaker 1: that completely bypass normal warrant requirements. I mean I didn't
• 5:52
  Speaker 1: even know this was happening.
• 5:54
  Speaker 2: Yeah, I mean we've actually got these here in Windsor
• 5:56
  Speaker 2: as well, where downtown business owners can sign up for
• 5:59
  Speaker 2: a project that's called green Light, which is a camera
• 6:02
  Speaker 2: with a flashing green light and it records right out
• 6:04
  Speaker 2: front of the business and it sends the video straight
• 6:06
  Speaker 2: to the police. But yeah, this is an ultimate loophole
• 6:10
  Speaker 2: from the legislation. I mean, if the police want to
• 6:12
  Speaker 2: track a vehicle twenty four to seven, a judge requires
• 6:15
  Speaker 2: a crazy little thing called a warrant based on probable cause.
• 6:19
  Speaker 2: But if private businesses own purchase AI surveillance camera and
• 6:24
  Speaker 2: willingly opt in to provide a live feed of that
• 6:27
  Speaker 2: straight to law enforcement. Then the police get a searchable,
• 6:30
  Speaker 2: real time grid of all movements paid for by the
• 6:34
  Speaker 2: guy who owns the plaza with the home depot in it.
• 6:37
  Speaker 2: So it's a privatized drag net and we're all just
• 6:40
  Speaker 2: unpaid extras driving through a continuous police lineup.
• 6:44
  Speaker 1: Oh my goodness, well man, really bringing me down here
• 6:48
  Speaker 1: on a Friday morning. Well, listenery, where do we go
• 6:51
  Speaker 1: from here? What can everyday people actually do? If anything?
• 6:55
  Speaker 2: Well, there's a little bit here. Individually, Take out your
• 6:57
  Speaker 2: phone right now, go into your settings, look for your
• 6:59
  Speaker 2: location per me like you're weeding a garden, and switch
• 7:02
  Speaker 2: it from always allowed to never or only while you're
• 7:05
  Speaker 2: using that app, delete the six apps that you haven't
• 7:08
  Speaker 2: used since twenty twenty three. But systemically, I mean, we've
• 7:11
  Speaker 2: got to stop accepting baked goods as legal settlements. We
• 7:15
  Speaker 2: need to force Canadian lawmakers to get privacy regulators real
• 7:18
  Speaker 2: financial teeth, you know, multimillion dollar fines that actually might
• 7:21
  Speaker 2: make a corporate boardroom sweat instead of laughing all the
• 7:24
  Speaker 2: way to the bank or the bakery. Excuse me. And
• 7:27
  Speaker 2: until then, I guess just remember if a service is
• 7:29
  Speaker 2: giving you a discount, or if it's free. You're not
• 7:32
  Speaker 2: the customer anymore. You're on the menu.
• 7:35
  Speaker 1: I just hope Homer Simpson isn't listening, because we know
• 7:38
  Speaker 1: he loves donuts.
• 7:40
  Speaker 2: He certainly does.
• 7:41
  Speaker 1: Another great take. Thank you, my friend, Thank you, Gene. Okay,
• 7:45
  Speaker 1: we'll talk to you on Monday. John letke Letkey's got
• 7:47
  Speaker 1: to take Monday, Tuesday and Friday at nine point fifteen