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Latest / Pillow Talk Sessions

Redefining Modern Hospitality with Michael Levie (citizenM)

In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Michael Levie, co-founder of citizenM, to dive into how citizenM is reshaping the hospitality industry with a bold, customer-first approach. 🎙️

Michael shares his insights on everything from digital transformation to creating unforgettable guest experiences. We explore citizenM’s unique strategies and how they’re influencing the Build-to-Rent and hospitality sectors. 🏢✨

Listen in as we discuss:

How citizenM balances technology with genuine human connection 🤖❤️

The power of brand identity in redefining guest…

The skinny

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